Ad Age Insider

According to a global survey of more than 25,000 respondents, consumer trust in brands is down across the board — and expectations of social responsibility from brands is up. That is the core takeaway from the 2019 Edelman Trust Barometer Special Report, released last week. Richard Edelman joins the podcast to discuss this crisis of brand trust and opportunities for companies. We talk about what his clients increasingly want from him as he evolves his own business—the largest PR firm in the world--to include more advertising capabilities. We also get a little personal and discuss what it's like running an independent family-owned company that was started by his father, Daniel J. Edelman. Plus he describes a visit from Orville Redenbacher.

If you want to see what's driving ad spending, just look for the net gains. Bradley Johnson joins us to break down the most interesting findings in our annual Leading National Advertisers report, out this week (hint, FANG has developed a big bite). We also dive into Datacenter's 2019 agency rankings to draw some big and small conclusions about the state of the industry in 2019.

What happens when Big Football meets Big Beer? Until now active pro athletes could not appear in beer ads during games. The head of sports marketing for Anheuser-Busch discusses what a rules change means for Bud Light, and dishes on the brewer's overall sports marketing strategy.

An advertising vet who started his own search consultancy in 2007 Avi Dan brings with him close to 4 decades of experience. As the rest of the agency world packs for Cannes, he breaks down how the festival has changed over the years, and who he thinks win big. We take a 30,000 foot view of the entire landscape, from consultancies in the agency space, the in-housing trend, data and creativity, and more. Avi also gets a little personal and describes his life growing up in Tel Aviv and his stint in the military, including a volunteer tour during the 1973 Arab-Israeli war.

Depending on whom you ask, this is either the worst time to be in TV, or the most exciting. Count Linda Yaccarino and Josh Feldman among the hopeful. The two share the company's moves to modernize measurement across the industry, and NBC's plans to launch an ad supported streaming over the top service next year--to do battle with the Netflixes and Hulus of the world. They also explain why Cannes is going through something of a renaissance.

Usually when you hear about consultancies in the marketing and advertising space these days, it's in the context of them luring talent away from agencies or making full blown acquisitions. But last year when MediaCom was looking to hire a new chief client officer, it went right into the lion's den. In hiring Bhavana Smith, a six-and-a-half year Accenture vet, the WPP media network is seeking to burnish its digital transformation capabilities—and take a page from the consultancy playbook.

Rishad Tobaccowala, who has logged nearly four decades at Publicis, joins the podcast to discuss, well, a little bit of everything. In a conversation that kicks off by unpacking Publicis's recent announcement that it will be acquiring data marketing juggernaut Epsilon, Rishad breaks down the industry from his own unique vantage point as someone who has spent time in creative, digital and media. We discuss how the holding company model is being forced to evolve and what it means to be a brand in 2019. And we get into what growth means to him both as a chief growth officer and as a human being. Stick around and you might pick up a few life hacks.

In this week's Ad Age Ad Lib podcast, we interview the chairman emeritus of DDB Worldwide, who tells us about his legendary 65-year history in advertising, including why he pointed a cannon--literally--at Leo Burnett's offices and the inside story of the "Big Bang" merger that created Omnicom (and why he had to keep changing rooms at The Palace Hotel.) Reinhard also discusses his admiration for Bill Bernbach, who he calls "the Picasso of the business," and tells us where he sees the ad industry going in the future.

Peter McGuinness wasn't always a yogurt guy. Before joining Greek yogurt brand Chobani in 2013, he had a career in ad agencies. On this episode of the podcast, he discusses making the transition to the brand side, and the fresh self-awareness that brought him. He describes working for a brand with purpose and how Chobani is grappling with the current dip in U.S. yogurt sales as more alternatives come to market.

People are conducting more than a billion searches for GIFs on messaging apps a day. At the heart of their results is, usually, Giphy, a shareable online database of those short looping soundless videos. Giphy's Alex Magnin who claims to net in the ballpark of 10 percent of the search traffic of Google, joins the podcast today to discuss all things GIF and messaging, what it looks like from an advertising and branded content perspective, plus what the most popular GIF search terms are. (Hint: They might just restore your faith in humanity!)

Our conversation with Shelly Lazarus, Ogilvy's chairman emeritus, covered a lot of ground—from what it was like to be a woman ad exec in the 1970s to today's #MeToo movement to where holding companies are going in the future.

Goodby, Silverstein & Partners are on a roll. The agency nabbed the number two spot on the Ad Age A-List, released this week. Its founders, Jeff Goodby and Rich Silverstein, will be in Cannes this summer to pick up the prestigious Lion of St. Mark, rewarding a career filled with creative triumphs, including, most famously, the "Got Milk?" campaign. Goodby joins the podcast to discuss career highs and lows, his philosophy of openness, his favorite David Ogilvy story, his next chapter and more.

Tiffany R. Warren talks about the skin care tradition handed down through her family and the ways she's improved upon it. "In a way, when I take care of my skin, it's a connection to my grandmother," she says. She also weighs in on her ideal breakfast, what to do with your privilege and the enduring legacy of New Edition.

Deloitte Digital is one of the world's 10 biggest agency companies: In 2017 Ad Age ranked Deloitte Digital as the world's second-largest digital network, behind rival Accenture Interactive. Hatch joins me today to explain what, exactly, it is Deloitte Digital does. "We exist to make old companies new again," she says. She explains what that means, how data and tech like AI come into play and discuss her early career on a disease control project during an outbreak in West Africa.

Pete Favat talks about building useful things from scrap and renovating his home on "This Old House." The C-suite leaves less time to get his hands dirty on the job, he says. "You're using your brain, which is good, but there's no physical gratification at all. We weren't put on this earth to just bang keys on a keyboard." So he creates on his own time, putting together whatever strikes his fancy: a dog sled, a chandelier, a garden.

When Nicolas Bidon talks about his business, he talks about becoming an "outcome" media company. As part of WPP and GroupM, Xaxis is a billion-dollar business — arguably the world's largest global programmatic media and technology platform — boasting some 3000 clients across 47 markets. The evolution to an outcome-based focus, Bidon says, represents a shift away from fairly crude metrics like CPMs to more real, specific business goals—with an assist from emerging tech like artificial intelligence. We get into all of that, plus some weedy topics like arbitrage, transparency and FBI investigations.

Joan Creative CCO Jaime Robinson keeps both a spinning wheel and a loom in her closet so she can spin yarn and knit blankets and sweaters, "like the lady in Rumpelstiltskin." She also reveals her favorite Joan and goes deep on the allure of "Russian Doll" and her childhood memories of the Sears Wish Book.

It's been a busy couple months for Johannes Leonardo. In February the shop announced that it would buy a "significant" portion of itself back from WPP. Then, weeks later, another tantalizing bit of news: Volkswagen named JL its lead agency. Bryan Yasko joins the podcast to discuss these developments, plus working with Adidas, the broader trend toward project work and why he doesn't like holding companies.

Electrify America, a subsidiary of Volkswagen Group, is overseeing a 10-year, $2 billion investment on zero-emissions vehicle technology and awareness. The group's marketing director, Richard Steinberg, discusses what it is doing to help nudge the EV sector into the mainstream, including how charging stations might create branding opportunities.

In a digital media landscape littered with layoffs, mergers, acquisitions and bankruptcy, the New York Times remains a bright spot. Last week, the Times reported adding more than a quarter million new digital-only subscriptions in its fourth quarter earnings call. The publisher's success invites the question: what does a subscription-first model mean for the paper's ads business? Tomich joins the podcast to answer that — and more. We get into the runaway success of "The Daily" podcast, and how it has informed the publisher's new video product, "The Weekly." Tomich will break down the Times' wary relationship with platforms and how it looks at innovation in tech. And we also discuss the paper's antagonistic relationship with a certain sitting president.

In a 20-year marketing career with Anheuser-Busch, Bob Lachky oversaw some of the most memorable ad campaigns in beer, including "Whassup," the Budweiser Frogs and Real Men of Genius. Lachky, now a consultant, joins us to talk about the brewing marketing war between his old company and MillerCoors over corn syrup, as well as why Lachky thinks the beer industry has lost its way.

The brand wizards behind Snoop Dogg's career, Cashmere has done work on "Black Panther," "Get Out," "Atlanta" and more. Beyond entertainment, it also counts as clients BMW, Jack in the Box, Adidas, and Diageo among others. Cashmere's Ryan Ford joins us to break down what it means to be a multicultural agency in 2019, the current state of the influencer landscape, and what brands get right — and wrong — when it comes to tapping into the culture.

Iconic brands are struggling to remain relevant in today's food industry. More evidence came with Kraft Heinz's recent $15 billion asset write-down. We examine the fallout and why Kraft's fall could be good for ad agencies.

Group Nine Media was formed in 2016 with a $100 million investment from Discovery and today rolls up four media brands: Thrillist, NowThis, the Dodo and Seeker. The rationale for consolidation, according to CEO Ben Lerer: Bigger is better. By combining the brands under one holding company, he says, he has gained a seat at the table with advertisers. He joins us today to discuss those conversations and his relationship with platforms like YouTube and Facebook. He also addresses the rumors that Group Nine and BuzzFeed have been in consolidation talks of their own lately.

If you wrote iHeartMedia off as DOA last year, you may have made the call too soon. Last month the radio giant gained court approval for a plan that would allow it to emerge from bankruptcy. Its CEO, Bob Pittman, joined the company in 2010 as an investor when it was still called Clear Channel. His mandate: completely transform the company. A quick glance at a few recent stats suggest how far he's come: The multiplatform player boasts more than 120 million registered users, is the number one all-in-one digital audio service with more than a billion downloads and is the top commercial podcast producer in the business. Pittman—a co-founder of MTV and one-time CEO of AOL Networks--joins the podcast to talk all things radio, streaming and his remarkable career.

Independent ad exchange OpenX raised eyebrows in the programmatic realm last month when it announced a five-year agreement totaling more than $110 million with Google to use its cloud computing services. The news came just a month after the supply-side platform laid off some 100 employees as it prepared for the deal and continues to push into the video arena. Tim Cadogan, CEO of OpenX, joins the podcast to discuss the arrangement and how the programmatic landscape looks in 2019.

In a time where there is no shortage of gloom and doom in the agency landscape, the job falls to Marla Kaplowitz to be its biggest booster. Kaplowitz joins this episode of Ad Lib to field questions about the agency talent crunch, consultancy creep, brands bringing advertising capabilities in-house and, of course, that little FBI investigation into agency media-buying practices launched last fall.

With its first Super Bowl ad, Bumble set out to empower women both in front of and behind the camera. On this special Super Bowl edition of the Ad Lib podcast, Laura Hutfless, partner at FlyteVu Agency, which worked on the ad, discusses how the social networking app pulled together a Big Game commercial in six weeks with a team composed almost entirely of women.

Michelob Ultra will air two commercials in Super Bowl LIII – one featuring robots and the other making a direct appeal to female football viewers. Azania Andrews, VP marketing, at the Anheuser-Busch brewer, joins this special Super Bowl edition of the Ad Lib podcast to discuss just what goes into creating an ad for the Big Game and how Michelob is trying to change how women are portrayed on marketers' biggest stage.

A publisher of podcasts, radio shows and online articles about sports and sports culture, Barstool Sports has a robust commerce and pay-per-view events business to feed its rabidly dedicated fanbase, known as Stoolies. It is, to hear CEO Erika Nardini tell it, the publisher model of the future. All of this despite — or perhaps because of — a habit of courting controversy. The company has repeatedly been taken to task for language and behavior that ranges from juvenile to full-blown misogynistic. Nardini unpacks all of that and more on this episode of Ad Lib.

Bloomberg Media has been experimenting across the board lately — from its consultancy play to an aggressive over-the-top streaming strategy to TicToc, a video partnership with Twitter. Joining us on the podcast is chief global revenue officer Keith Grossman, who breaks down why these are both the best of times and the worst of times to be in digital media -- and why there's never been a better moment to be a media brand that knows what it stands for.

Twenty-one percent of the population now owns at least one smart speaker. A full 14 million people in the U.S. got their first smart speaker device in 2018 — meaning voice as a topic of fascination is not going away any time soon. From the floor of the Las Vegas Convention center this week, NPR CMO Meg Goldthwaite joins us to discuss the revolution in voice, and what it means for marketers and consumers alike.

Launched in January, Verb is a hybrid shop that claims to have a new approach to the agency space. Verb boasts both traditional agency chops and consultancy offerings for both brands and other agencies — with a specialty in experiential marketing. It is the brain child of Shannon Simpson Jones and Yadira Harrison, both former VPs of the Civic Entertainment Group. We discuss the challenges and opportunities in the experiential, and the gap between brand expectations and reality. Both executives who happen to be women of color, they also weigh in on diversity and inclusivity and why it's important to take a step back to look at who is in the room with you.

The Seattle-based creative shop Wongdoody (yes, that's its real name) celebrated its 25th anniversary this year — and as it did so, it was acquired by Indian tech giant Infosys, once known for offshoring jobs. It is, says CEO Ben Wiener, a great time for an agency like Wongdoody. As the big advertising holding companies continue to fumble, Wongdoody is seeing double digit growth, he says. It is winning new business and expanding globally. A Wongdoody lifer, Wiener started at the company as an intern in 1994. Now he runs the show from his perch in Los Angles. We discuss industry trends at large as the year winds to a close and what's next for in 2019.

Days after Salesforce co-founder Marc Benioff and his wife Lynne closed on their purchase of Time, the new owners gave its editor, Edward Felsenthal, the additional title of CEO. Felsenthal joins Ad Lib to discuss his role in the negotiation process with the Benioffs – and where he plans to take things under the new ownership. Time is on something of a roll: it won an Emmy in 2017, a National Magazine Award in 2018 and will see nearly 2 billion video streams this year. And, despite declining print revenues, Time remains the largest U.S. print title in news, with 2 million subscribers.

In 2015, when Julio Bruno took over as the chief executive at Time Out, it was taking on heavy losses. An executive who had held senior positions at Diageo and TripAdvisor, Bruno saw an opportunity. Now, three years on, as Time Out celebrates its 50th anniversary, Bruno has not only begun to turn the publisher around and make it digitally relevant, but he's taken it public, leaned into an ecommerce strategy and is building a chain of physical market places.

After 14 years at Anomaly, founding partner Karina Wilsher will be assuming the global CEO title at the agency. Currently the global COO, Wilsher has long been groomed for the new role and will assume the chief executive position in January. True to its name, Anomaly is an outlier in its space, a non-traditional agency that was founded with a commitment to intellectual property and creating products. Wilsher joins me today to discuss the news and what it means for her and for Anomaly. We discuss its most famous product, the legal cannabis pen Dosist, the breaking down of the holding company model, Brexit — which the London-based Wilsher describes as a "shit show." We get into the struggles of Anomaly's parent company MDC Partners, evolving consumer behaviors and what 2019 looks like for Anomaly.

The co-founder of 14-year-old agency Walton Isaacson first went to work for the brand side in 1983 — Pepsi specifically. As it happens Pepsi at the time was working with a singer by the name of Michael Jackson. Walton's job would take him on tour with Jackson. Now, some 35 years after that first incredible gig, Walton is not only still in the business of telling brand stories, he's still at culture's cutting edge. It was Walton Isaacson client Lexus that teamed up with Marvel for the Black Panther ads that ran during this year's Super Bowl. More recently the agency added the New York Police Department to its roster, where the mandate is to help the department integrate its ranks.

In September, satellite radio company Sirius XM offered to plunk down $3.5 billion to acquire streaming music service Pandora. Joining us today is Pandora svp of ad innovation Lizzie Widhelm to break down what the Sirius offer means to Pandora — and vice versa. Sirius has more than 36 million subscribers in North America, Pandora has 70 million monthly listeners — fewer than 6 million of whom pay for the service. We discuss the state of advertising in the streaming space, the future of audio and why she's bullish on podcasts. We also discuss why she thinks she didn't experience noticeable gender discrimination until she reached senior leadership positions. Oh, and we get into what her favorite TV show was growing up.

This weekend some 60,000 sneakerheads, hip hop aficionados, jocks, gamers, design nerds and foodies will descend on Long Beach, California, for the fourth annual ComplexCon. The consumer-facing pop culture bonanza is the physical expression of media brand Complex, which CEO Rich Antoniello has been driving for the past 17 years. Rich — who is outspoken on just about any topic you can throw at him — joins us today for a wide-ranging conversation covering everything from media's pivot to revenue diversification (after it's failed pivot to video) and how Complex's joint acquisition by Hearst and Verizon in 2016 has been playing out for the brand. We talk about why he's bullish on over-the-top streaming platforms and how his own background as an agency and print guy left him perfectly unprepared to be a modern media CEO.

An Aussie giant of a former Rugby player, Troy Ruhanen joined TBWA as president and CEO four years ago. Today he joins us on the Ad Lib podcast to spill some tea on his competitors — including WPP and Publicis — and give us some insight into clients including Apple, McDonald's and Nissan. We discuss what their pain points are, what his agency's big wins over the last four years have been, and growing up blue collar in Brisbane.

Launched in 2005 in the ashes of Mad Dogs and Englishmen, Walrus is a fiercely independent shop that's worked with such clients as Amazon, HBO, and Staples. Frances Webster — who co-founded Walrus with her husband, Chief Creative Officer Deacon Webster — has been outspoken about the need to train more women for agency leadership roles. She discusses the decision to offer media and buying services, reconciling programmatic with creative, and her clients' biggest pain points as marketers gear up for the ANA conference next week.

For the past 18 months, Andrew McKechnie has been building Verizon's in-house agency, 140. It's no easy task. Networks, unlike the smartphones that run on them, are tough to make especially sexy. Still, he comes by the gig honestly. McKechnie had most recently served as global group creative director at Apple, after holding creative director titles at agencies including DDB, Y&R and JWT. Andrew joins us to discuss the pros and cons of moving from adland to the brand side, the tension between creativity and technology, and the challenges specific to Verizon.

After a five-year stint at BuzzFeed and a brief run as the CEO of DailyMail.com the last thing you would probably think to do is start a TV network. From scratch. Yet that's precisely what Jon Steinberg did. The former President and COO of BuzzFeed launched Cheddar Inc in 2016, a new media company with the initial goal of becoming the CNBC for millennials. Two and half years in, Cheddar is a bona fide media concern, a live and on demand video news network that broadcasts weekdays from the floor of the New York Stock Exchange, NASDAQ Marketsite, and the Flatiron Building in New York alone. Steinberg joins us to discuss the Cheddar business model, skinny bundles, the future of over-the-top streaming video and where he goes from here.

As two of the four co-founders of media and entertainment company Refinery29, Philippe von Borries and Piera Gelardi have used a pro-women, taboo-shattering ethos to build a behemoth catering to the interests and cravings of young women that reaches an audience of upwards of half a billion globally across platforms. It is an audience that brands love (and to hear Refinery's founders tell it, an audience that loves brands back). The couple joins the podcast today as their 29Rooms event packs up in New York and prepares to head to California in December. The two of them — who have also spent the last 13 years as a married couple — discuss the journey, working and living together, and what comes next.

"We're not in the advertisement business. We're in the engagement business," says Nick Brien, CEO of Dentsu Aegis Network Americas. The advertising company was formed in 2013 to manage parent company Dentsu's operations outside of Japan. Dentsu now generates more than half of its revenue — 59 percent last year — from outside its home market. Yet Dentsu and Dentsu Aegis Network are less known and less understood in the U.S. than the big holding companies WPP, Omnicom, Publicis and IPG. Dentsu, and therefore Brien, has a stated goal of becoming a 100 percent digital business by 2020. We get into that, his background in an industry that he says he loves, creativity (something Dentsu Aegis Network is not particularly known for), acquisition goals and why he's tired of the narrative of the big bad consulting companies infringing on agency turf.

Chances are, even if you are an avid consumer of short form streaming videos, you've never heard of Studio 71. But you've seen their work — or at least your kids have. From Canadian YouTube superstar Lilly Singh to vlogger Roman Atwood to Good Mythical Morning with Rhett and Link — Studio 71 is the media agency behind videos that generate a reported 9.5 billion views across platforms every month. The company, co-founded by Reza Izad, helps creators make money and grow their offering for advertisers, and through merchandizing and intellectual property. Izad joins us today to talk about the streaming media space, where there's been no shortage of sturm und drang over the past year or so.

When Hernan Lopez left his post as president and CEO of Fox International Channels in 2016 to launch a podcast company people asked him a straightforward question: Are you nuts? But he saw parallels between the nascent medium of podcasting and the cable industry of the early 2000s. The company he started is called Wondery, and today it produces premium podcast fare like Dirty John and Business Wars. Wondery's newest show is called Dr. Death. It was released just this Tuesday and is already topping the iTunes charts. Lopez joins me today as the podcast upfronts get underway in New York to break down the landscape as he sees it.

Michael Ventura wrote the book on empathy. Literally. The founder of the New York strategy and design consultancy Sub Rosa is a multi-hyphenate. When he's not advising a portfolio of Fortune 500 clients and progressive start-ups, he is running an experiential shopping venture called Calliope with his wife, running an art gallery and event space, publishing a newsletter called La Petite Mort — the french expression for orgasm — and running an eastern and indigenous medicine and healing practice. Now he's an author, too. His book "Applied Empathy" came out earlier this spring and aims to promote how empathy can be a competitive advantage in business. He joins us on this episode of Ad Lib to discuss empathy, what he means by it, how he arrived at it as a guiding principle and how it's won him some surprising clients, like West Point Military Academy.

When Terry Young founded the agency Sparks & Honey in 2012, it was billed as a "next-generation" agency that really gets culture. Last month the Omnicom shop announced that it was — you guessed it — repositioning as a technology-led cultural consultancy. If it sounds like yet another agency scrambling to maintain relevance with buzzwords, Young says it's an outward reflection of what they've been up to internally for years. He joins us on the Ad Lib podcast to talk about how the agency maps culture. Every day at noon everyone stops what they're doing for an hour for a briefing that distills the Internet's latest (and next) obsessions. We get into what frontiers fascinate him today – space and voice top the list -- and how a mid-career Peace Corps stint continues to inspire.