Window Treatments for Profit with LuAnn Nigara

Today With LuAnn Nigara: Are you losing clients because they feel overwhelmed by choices? In this episode of Window Treatments for Profit, we tackle decision fatigue—why it happens and how it can sabotage your sales process. Discover actionable strategies to: Simplify the decision-making process for your clients. Position yourself as the trusted expert they rely on. Secure sales while building lasting relationships. Don't miss these powerful insights to reduce client ghosting and take your consultations to the next level! A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design LuAnn University! Other Shows: WTFP #303: What Would Lu Do?: Here’s One Strategy to Overcome Client Ghosting

Today With LuAnn Nigara: If you’ve been in the window treatment business for any length of time, you’ve likely experienced this: you pour hours into a proposal or consultation, think you’ve nailed it, and then—silence. The client disappears, leaving you frustrated, confused, and wondering what went wrong. Let me assure you, ghosting isn’t about your worth as a person. But it is often about how you communicate your value as a professional. The good news? This is fixable. A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design The A Well-Designed Business® 4-Part Docuseries! Jude Charles’ Dramatic Demonstration Book! Jude Charles’ Website! Jude Charles’ Instagram! Other Shows: #724: Power Talk Friday: Jude Charles: Using Video to Close More Interior Design Deals #718: Power Talk Friday: Jude Charles: The Power of Dramatic Demonstration in Your Business Videos #626: Power Talk Friday: Jude Charles: How to Tell Your Story to Connect with Clients in Interior Design #516: Power Talk Friday: Jude Charles: Video Storytelling for Your Brand

Today With Jessica Harling: Hi, welcome to Window Treatments For Profit! Today, Jessica and I recap the key insights from our 'Bound by Business' series. We’ll dive into the five invaluable lessons Jessica has learned from her experiences in family business dynamics. From navigating challenges to celebrating the unique joys of working together, we’ll explore the reality behind family businesses, the importance of setting boundaries, and how to communicate effectively. Join us for a candid discussion filled with laughter, wisdom, and a few surprises along the way! More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design

Today With LuAnn Nigara: In this episode of "Window Treatments for Profit," I tackle a challenge many window treatment professionals face: the dreaded question, "Can you do better on the price?" Join me as I share my insights on pricing and the importance of understanding your value. I’ll guide you through the beliefs that shape your quotes and how to maintain confidence in your pricing strategy. Let’s dive into practical strategies to handle price objections and ensure you’re not undervaluing your expertise. Whether you’re new to the industry or a seasoned pro, this episode is packed with actionable advice to help you grow your business and stand firm in your worth! A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Sign up for LuAnn University! What Would Lu Do?

Today With LuAnn Nigara: Welcome to Window Treatments for Profit! Today, I’m diving into the vital elements of building a high-performing team, drawing insights from Patrick Lencioni’s The Five Dysfunctions of a Team. We’ll explore the importance of trust, the role of healthy conflict, accountability, and focusing on collective results. If you’ve ever felt like your team just isn’t “gelling,” this episode is for you! Plus, I’ll share details about my upcoming workshop that will help you kick off the new year with a clear, strategic plan. Let’s transform your team dynamics together! A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design LuAnn Nigara’s Books! The Making of A Well-Designed Business: The Workshop

Today With Amanda Smith: Hi, welcome to Window Treatments for Profit! In this episode, we’re sitting down with Amanda Smith, a leader in the window treatment industry and co-founder of Seamless Workroom. From her start as a teacher to becoming a sought-after partner for interior designers, Amanda’s story is a testament to the power of systems, efficiency, and a commitment to quality. More About Amanda Smith Like many others in this business, I did not start out as a fabricator of window treatments. I attended college at the University of North Carolina at Charlotte earning a bachelor’s degree in Middle Grades Education. After teaching English and Social Studies for seven years, I attended graduate school earning a master’s degree in library science at the University of North Carolina at Greensboro and worked as a high school media specialist for three years until my twin boys were born in 1998. At which time I became a stay-at-home Mom. When my boys turned three, I knew I wanted to work but did not want to return to teaching full time. While visiting a friend one afternoon, I noticed she had new window treatments in her family room. It was an “ah ha” moment. I thought, “If I can make cocktail dresses, I can surely learn to make window treatments!” I come from a family that sews. My mother, an accomplished sewer and quilter, taught me the art at age 12. My father owned a successful auto upholstery business for 25 years. Both of my grandmothers and all of my aunts sewed. With my family’s support, I set up a small workroom in an extra bedroom and completed my first job in July 2001. What started out as a small, retail business has grown into a full-service to the trade workroom offering fabrication of panels, valances, roman shades, bedding and decorative accessories as well as several lines of fabrics, hardware, shutters, blinds, roller shades, solar shades, and natural woven shades for those associated with the interior design industry. In July 2017 I, along with Rose Mary LeBlanc, launched a second business. Seamless Workroom is a workroom management system which helps to improve efficiency and productivity within the workroom for fabricators and designers in the industry. Connect with Amanda Smith Sew Unordinary Website Instagram Facebook LinkedIn Seamless Workroom Website Instagram Facebook Email Cheryl Luckett’s Instagram! A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Cheryl Luckett’s Instagram! Sign up for LuAnn University! Other Shows: AWDB #397: Power Talk Friday: Where Are They Now?: Cheryl Luckett: Dwell By Cheryl AWDB #291: Cheryl Luckett – From Side Hustle to Full Time Interior Design

Today With Theresa Harmon: Join me in this inspiring episode as I chat with Theresa Harmon, the current president of the Richmond, Virginia WCAA chapter. Theresa shares her journey in the window covering industry and emphasizes the importance of discovering your "why." With a background in graphic design and a passion for creating, she discusses the challenges and joys of running her own business, from problem-solving design dilemmas to connecting with clients. We also dive into the supportive community of the WCAA and how collaboration enriches our industry. Tune in for insights that can inspire your own creative journey! More About Theresa Harmon A lifelong creative, Theresa Harmon’s first professional fabrication job involved making soft furnishings for a bed-and-breakfast in Jonesborough, TN in 2006. She was hooked, but unable to fully realize her workroom dream until 2018 when she opened All the Trimmings Shop. She fabricates window treatments and pillows, but loves making custom cushions most of all. Theresa has a BFA in Communication Arts & Design from Virginia Commonwealth University. She taught for Husqvarna Viking 2017-2019, won a Jill Robson Memorial Scholarship in 2020, and most recently was one of the instructors at the Custom Workroom Conference in Warwick, RI. She is currently the president of the Richmond Chapter of WCAA. Connect with Theresa Harmon Website Instagram A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design LuAnn University – Registration Open! Exciting Windows! Panel: Ask Me Anything - Why I Joined, Why I Stay - December 12th Other Shows: WTFP #291: Linda Woodard: From Interior Designer to Window Treatment Specialist, and WCAA Eastern Massachusetts President WTFP #296: Lisa Jones: Full Circle from Struggling Business Owner to Atlanta Chapter WCAA President

Today With Brandon Barton: Welcome to Window Treatments for Profit for another Bound by Business episode hosted by Jessica Harling. In today’s episode, Jessica interviews Brandon Barton of K to Z Window Coverings based in Louisiana. Brandon is a a 25-year veteran of the window treatments industry who took over the family business from his grandparents—and currently works closely with his brother and his wife. He’s here to share the lessons he’s learned from working with family, overcoming challenges, and carrying on the legacy passed down to him. More About Brandon Barton K to Z Window Coverings is Louisiana-based company owned and operated by Brandon Barton, who was introduced into the window treatments industry by his grandparents. In 1998, Brandon opened his own business to service the Greater Baton Rouge area with custom window coverings, custom blinds, draperies, Plantation shutters, and interior window shades. Today, K to Z Window Coverings is an in-home company; Brandon brings all samples and products directly to YOU in the comfort of your own home. This not only provides you with convenience and a stress free environment, but it also allows you to visualize the sample in your own space! Connect with Brandon Barton Website Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Exciting Windows! Panel: Ask Me Anything - Why I Joined, Why I Stay - December 12th

Today With Lisa Jones: Welcome to Window Treatments for Profit. Today, I am excited to welcome Lisa Jones, owner of Lisa Jones Interiors and president of the Atlanta chapter of the WCAA. Lisa started her business 25 years ago, but at her 17th she reached a breaking point—she decided either she was going to close up shop or make a big shift in her business. After joining the WCAA and listening to A Well Designed Business along with other industry podcasts, Lisa discovered how to transform her business and how to generate true profits. Today, she’s sharing how she got there and why the support along the way made all the difference in the world. More About Lisa Jones Lisa Jones is the owner of Lisa Jones Interiors, Inc., a custom soft furnishings workroom serving both retail clients as well as interior designers. She’s also a certified Window Treatment Specialist. Lisa started this business 25 years ago back in 1999 when she decided to leave her job as a legal assistant to be a stay-at-home mom for her girls. Lisa operates her business out of a studio on their small farm just south of Dalton, GA, serving clients mainly in the North Atlanta, Northwest Georgia and southeastern Tennessee area. Lisa was one of the 2022 recipients of the Jill Robson Memorial Scholarship for a workroom. She is also the recipient of multiple Vision Awards for both window treatment design and fabrication as well as slipcovers. In 2023, she had the honor of being the first person ever awarded the Workroom Professional certification from Workroom Tech. Lisa is a member of Exciting Windows, and this is Lisa’s 3rd year as the current president of the Atlanta Chapter of WCAA. Connect with Lisa Jones Website Facebook Instagram Houzz LinkedIn Pinterest A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design FREE Exciting Windows! “Ask Me” Zoom Event More Info on the WCAA! BADG & Cooper Hewitt Event Info & Link to Reserve Tickets! Other Shows: AWDB #1014 Power Talk Friday: Michele Williams: Mastery of Your Finances AWDB #719: Peter Lang, Kimberly Merlitti, and Michele Williams: Financial Prep for Year-End- The Must Do’s AWDB #424: Power Talk Friday: Re-Visiting Michele Williams’ Tips for Time Management AWDB #395: Power Talk Friday: Michele Williams: Financial Health Checklist for Your Interior Design Business AWDB #180: Power Talk Friday: Michele Williams Talks About Profit First and Why it Matters to You AWDB #137: Michele Williams- Scarlet Thread Consulting- Actionable Tips for Time Management WTFP #1 Tracie Bresnahan: Three Pillars for Success: Having Systems, Knowing Your Numbers and Delivering Quality. WTFP #22 Ceil DiGuglielmo: Accepting Fear as My Constant Companion WTFP #7 Jennifer Looney: How to Re-Establish Your Window Treatment Business in a New Location

Today With LuAnn Nigara: Hi, welcome! In this episode of Window Treatments for Profit, I dive into the concept of "slow down to go fast." As the year wraps up and we prepare for a new one, it's the perfect time to strategize and strengthen our businesses. Drawing insights from industry leaders like Kate O'Hara and Rick Baker, I discuss essential strategies for creating efficient processes, establishing routines, and defining your vision, whether you have a small team or are looking to scale. Join me as we explore how taking the time to refine your operations now can lead to faster growth and success in 2025! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Find LuAnn's Books Here! Kravet Workspace in Basking Ridge, New Jersey BADG & Cooper Hewitt Event Info & Link to Reserve Tickets!

Today With LuAnn Nigara: Hi! Welcome to Window Treatments for Profit. Today, we’re talking about the art and strategy of effective marketing through compelling lead magnets and persuasive follow-up email sequences. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Find LuAnn's Books Here! Managing for Profit Workshop - SD Nov 11th & ND Nov 12th Kravet Workspace in Basking Ridge, New Jersey BADG & Cooper Hewitt Event Info & Link to Reserve Tickets! Other Shows Mentioned AWDB #556 Kae Whitaker: #BLM Grace For Lack Of Understanding, Grace for Anger AWDB #274: Power Talk Friday: Kae Whitaker- Part 2 of Email Marketing for your Interior Design Firm AWDB 259: Kae Whitaker – Get New Clients with the Right Email Sequence AWDB 466: Power Talk Friday: Nicole Heymer: You’ve Defined Your Brand…Now What? AWDB 317: Nicole Heymer: 6 Keys to Planning A Website That Makes Things Happen AWDB 125: Nicole Heymer- How To Brand Your Business. Yes, again! Do not miss this one!!! WTFP #167: Nicole Heymer: How to Find and Highlight Why Someone Should Buy From You WTFP #140: Nicole Heymer: Demystifying SEO for Window Treatment Businesses

Today With LuAnn Nigara: In today’s WTFP episode, I’m diving into one of the toughest yet most rewarding skills for any leader—navigating hard conversations. Conflict with clients, vendors, or team members is inevitable, but how we handle these moments can make all the difference in our business relationships and reputation. From setting boundaries to keeping calm under pressure, I’m sharing the methods I’ve honed over the years for turning tough situations into opportunities for growth. These are tools I wish I’d known from day one, and I hope they’ll help you on your journey too. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Other Shows Mentioned Bound By Business Collection WTFP #271: What Would Lu Do?: The 8 Steps to Successful Negotiations Using the D.I.A.L.O.G.U.E. Framework AWDB #222: Power Talk Friday: Lee Cockerell- Customer Service the Disney Way

Today With Wilma and Tamara Kulyk: Today with Wilma and Tamara Kulyk of Sensational Seams, we explore how this mother-daughter team has built a thriving window treatment business in Ontario since 1986. They share how they balance Wilma's technical expertise with Tamara's innovative design approach to create unique projects for their clients, and discuss creative marketing initiatives like their 'Seams to Me' newsletter and Thankful Pumpkins tradition. The Kulyks offer valuable insights about working in a family business, emphasizing the importance of letting the next generation bring fresh ideas while maintaining core values. Their story demonstrates how embracing both tradition and innovation can create a business that truly connects with clients while supporting multiple families. More About Wilma and Tamara Kulyk Wilma Kulyk: My Passion is to always create something unique. I love the opportunity and challenge to find a “Sensational Solution” for your space. I take pride in paying great attention to detail and am committed to providing quality products and personal customer service. Tamara Govier: I love what I do because I get to make a new friend every day white creating a space reflective of their taste personality. I enjoy the new automated systems, and how they seamlessly integrate into our everyday lifestyle. I am passionate about finding the perfect fabric to add a splash of color and tastefully express your character throughout your home. Connect with Wilma and Tamara Kulyk Website Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Managing for Profit Workshop - SD Nov 11th & ND Nov 12th Visit our page for more information on our Free Zoom Event, on Dec 12th Other Shows Mentioned WTFP #25 Rick Baker: Preserving Your Values as You Grow Your Window Treatment Business WTFP #179 Wilma Kulyk: Unlocking Loyalty: Using Thank You Cards to Build Stronger Client Connections

Today With Linda Woodard: Welcome to Window Treatments for Profit. It’s no secret that I am a big believer in organizations like the WCAA, Exciting Windows, IDS—places where you can form the relationships that become gamechangers for your business, whether it’s through lessons and advice, client referrals, vendor connections—whatever it is. Relationships are everything. My guest today, Linda Woodard, understands that all too well. When she transitioned from designer to window treatment professional, she turned to the WCAA for guidance—and now 13 years later, she’s the President of the Northeast chapter. Today, she shares insights about the WCAA and how to make the most out of it, along with lessons she’s learned in the industry and how she’s navigated her business. More About Linda Woodard After years in the corporate world, Linda Woodard had a pivotal moment that led her to reassess her life’s direction. Feeling a profound desire to channel her creative energies, she decided to take a leap of faith, leaving behind the stability and security of her corporate marketing and sales career to start a new journey into the world of design. Linda’s career in design began by apprenticing with one of the area’s foremost window treatment experts where she developed skills, learned nuances of the industry, and began developing a loyal client base. In 2011, fueled by vision and unwavering determination, she established Linda’s Decors. The early days of countless hours and hard work paid off as her newfound vocation attracted clients seeking her unique blend of innovation, practicality, and creativity. Over the years, Linda’s portfolio has flourished, boasting an impressive array of thousands of residential and commercial projects. From high-end waterfront estates to cozy family cottages, each space bears the mark of her meticulous attention to detail and commitment to excellence. Linda believes that each window tells a story and her mission is to craft treatments that reflect the personality of not only the space but the people who inhabit it. Remaining at the industry forefront, Linda actively participates in seminars, conferences, and events. She is the current President of the Window Covering Association of America’s Northeast chapter, the nation’s largest and longest established trade group for dealers, designers, and workrooms. Holding credentials as both a Certified Window Fashion Professional and a Certified Interior Designer, Linda continues to win acclaim for her extraordinary service, which not only saves her clients time, money, and stress, but also enhances the value of their lives and homes. Connect with Linda Woodard Website Facebook Instagram LinkedIn Houzz Pinterest A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design FREE Exciting Windows! “Ask Me” Zoom Event More Info on the WCAA! Other Shows: #43 Peggy Morgans: How Do I Get My Business Ready to Sell?

Today With Jamie Friedlander and Natalie Lockwood: In this exciting episode of Window Treatments for Profit, Jessica Harling dives deep into the world of family business with Jamie Friedlander and Natalie Lockwood, the next generation at Innovative Openings. They’ll share their unique insights on how they’re navigating the challenges of succession planning and maintaining their family legacy in the window covering industry. Don't miss this inspiring conversation filled with valuable lessons and heartfelt stories! More About Jamie Friedlander and Natalie Lockwood Rick Pease and Dave Friedlander founded Innovative Openings in Boulder, Colorado in 1980. The business was incorporated in 1984 and has grown to include both a retail division, Innovative Openings, and a wholesale manufacturing division, Insolroll. Connect with Jamie Friedlander and Natalie Lockwood Innovative Openings Insolroll Innovative Openings Facebook Insolroll Facebook More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Amber De La Garza’s VIP Business Planning Event in Las Vegas, November 2nd and 3rd, 2024 LuAnn University begins January 31st, 2025 and registration will be open soon Other Shows Mentioned WTFP 255: Tim Yurek: The Critical Difference Between Exit Strategy and Succession Strategy WTFP #227: Rebecca Munster: The Art of Effective Organizational Development AWDB #803: Power Talk Friday: Amber De La Garza: Productivity is Personal – How to Create Systems that Will Work for You!

Today With LuAnn Nigara: In this week’s episode of Window Treatments for Profit, we’re talking about Exceptional Customer Service and its direct link to profitability. Whether you're a seasoned pro or just getting started, there's always room to level up your customer experience, and in this episode, I share three proven strategies to do just that! Key 1: Understand Your Customer’s True Needs Key 2: Resolve Problems Quickly and Build Loyalty Key 3: Personalize Every Interaction—Order Milestone Updates & Custom Care Tips From real-world stories in my own business to actionable tips you can implement right away, this episode is packed with insights that will help you build stronger, more profitable relationships with your clients. Plus, you’ll learn small, thoughtful touches like proactive order updates and personalized care instructions that can make a lasting impact. Ready to elevate your customer service and boost your bottom line? Listen to this episode and discover how exceptional service can transform your business! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design

Today With Mark & Laura Perel: Hi, welcome to Window Treatments For Profit! Today we’ll talk about how a family argument led to the creation of a thriving business and their journey from struggling storefront to successful entrepreneurs. Mark and Laura share their unique insights on marketing, the impact of COVID-19 on their business, and the importance of adaptability in the industry. Don’t miss this inspiring chat filled with laughs, lessons, and real-life stories from the world of window treatments! More About Mark & Laura Perel We are a family owned-and-operated custom window treatment company, dressing windows throughout Long Island since 2011. We specialize in designs that match all interior styles, from traditional to modern. It is the goal of our window treatments store to provide all our customers with superior customer service and the most stylish and innovative window fashions on the market. We are proud to carry an extensive collection of window treatments that can cater to every taste and budget. We carry window shutters and roller shades, along with vertical and horizontal blinds. We can also provide you with custom-designed draperies and valances. Visit our Suffolk County showroom to see our working window treatment displays up-close. Connect with Mark & Laura Perel Website YouTube Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Exciting Windows! CEO Conference Other Shows Mentioned #282: Bound By Business: Like Mother, Like Son. Debbie Hall and Trent Hall #285 Bound By Business: Sibling Success Story – John DeLuca and Agata Olivieri

Today on Window Treatments for Profit Hi! Welcome to Window Treatments for Profit! Today we’re diving into the incredible opportunities that conferences and industry events present for window treatment professionals. Whether you’re looking to network, discover the latest trends, or level up your business, these gatherings are essential for growth. Join me as I share insights from my experiences at upcoming events and why stepping out of your comfort zone can lead to amazing breakthroughs in your career. Let’s get started! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: Sun Shading Expo 2024 - Link to Register & remember to use our code: SSENA24LUANN (free admission for your network) WCAA - RSVP by using this link and filling out the form: https://form.jotform.com/242335119839057 Exciting Windows! CEO Conference Interior Design Society Annual Conference Managing For Profit Free Workshop

Today With Julie Murphy: Welcome to this episode of "Window Treatments for Profit"! Today, I’m thrilled to have Julie Murphy with me. We dive into her journey from running a one-person workroom to purchasing a larger business—Designer Draperies of Boston. Julie shares her insights on navigating the complexities of buying a business, the importance of client relationships, and the lessons learned along the way. Whether you're considering expanding your own business or just curious about the behind-the-scenes of our industry, this conversation is packed with valuable takeaways. Let’s get started! More About Julie Murphy I began my foray into the art of window treatment fabrication as the sole proprietor of a home-based business. It was only natural that my passion fed a desire to expand capacity to meet the needs of my growing clientele. With the merger of two successful businesses and the right team of skilled and experienced professionals, I could offer more interior designers a longer list of custom made fabrication products and services without cutting out what I value the most: Quality, Collaboration, and Exemplary Customer Service. Connect with Julie Murphy Website Facebook Instagram A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Metrique Solutions Register for the IFDA NY event WCAA Window Works Lunch and Learn Other Shows: WTFP #4: Roger Magalhaes: Choosing To Be a Professional Window Treatment Installer AWDB #1014: Power Talk Friday: Michele Williams: Mastery of Your Finances

Today With John DeLuca and Agata Olivieri: In this episode of the Bound by Business series, host Jessica Harling chats with Agata Olivieri and John DeLuca of Maple Drapery and Carpet. With over 50 years of family business history, they share how they transformed their parents' 1972 startup into a successful window treatment empire in Concord, Canada. Agata and John discuss defining their roles, achieving work-life balance, and managing family dynamics in business. They offer insights on building a diverse team, leadership transitions, and maintaining family values in a professional environment. This conversation is filled with valuable lessons for family businesses and entrepreneurs in the window treatment industry and beyond. More About John DeLuca and Agata Olivieri Maple Drapery & Carpet is a family-owned business specializing in high-quality, custom window treatments and flooring solutions. With a commitment to craftsmanship and personalized service, they offer a wide range of drapery, blinds, and carpets tailored to each client’s unique style and needs. Their experienced team works closely with customers from consultation to installation, ensuring a seamless experience that transforms living spaces with elegance and functionality. Maple Drapery & Carpet prides itself on blending artistic design with meticulous attention to detail. John Di Luca is the dedicated owner and head of sales at Maple Drapery & Carpet. With a background in electronic engineering, John chose to join the family business, where his passion for design and commitment to quality have flourished. His attention to detail and ability to foresee issues with challenging windows are key assets that drive the company’s success. John’s technical expertise, combined with his hands-on approach, ensures that the production of every project is executed with precision. Agata Olivieri is the business management lead and designer sales expert at Maple Drapery & Carpet. With a dual background in business and design, Agata brings a unique blend of strategic insight and creative flair to the company. Her ability to manage operations efficiently while building strong relationships with designers has been instrumental in the business’s growth. Agata loves to sketch out design treatments for clients, helping them visualize the final results and ensuring that every project reflects their personal style and needs. Connect with John DeLuca and Agata Olivieri Website Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! CEO Conference Sun Shading Expo 2024 (You can redeem our VIP code SSENA24LUANN when registering to get a FREE Show Floor registration) Other Shows Mentioned WTFP #282: Bound By Business: Like Mother, Like Son. Debbie Hall and Trent Hall WTFP #280: Bound By Business: Sisters in Business. Lindsay and Heather Madonia

Today With Melanie Zaelich: Hi! Welcome to Window Treatments For Profit! I'm thrilled to have Melanie Zaelich joining me today. Melanie really struck a chord with me - she shared that her interior design company has been consistently donating a percentage of its profits to four different charities over the past 8 years. This is something I've wished I could do myself, but have struggled to figure out how to make it happen. I'm so excited that Melanie is going to share her story and provide some tangible ideas on how to identify causes that are personally meaningful and incorporate charitable giving into a business. Let's dive right in and learn from Melanie's inspiring journey! More About Melanie Zaelich Melanie Zaelich is an accomplished, award winning interior designer, known for her down-to-earth approach and creativity. As the only interior with a consult-based, à la carte business model in the Twin Cities, Melanie is transforming the way people experience interior design. Connect with Melanie Zaelich Website Instagram A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources: This podcast supports the Savvy Giving Design Coalition. Learn more about it here! AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design Other Shows: AWDB #717 Susan Wintersteen: Interior design firm standards in a nonprofit passion project AWDB #164: Susan Wintersteen- Savvy Giving by Design AWDB #362: Breegan Jane: Interior Designer, Podcaster, Entrepreneur AWDB #967: Breegan Jane: The Gift of Transitioning, Turning Risks into Success AWDB #174: Power Talk Friday- Fred Berns- Own Your “Only” Word & Tips to Discover Yours

Today With Mimi Harling and Susette Kubiak: In this episode of the Bound by Business series, guest-host Jessica Harling sits down with her mother, Mimi Harling, and business partner Susette Kubiak of Drapery Connection. With over 80 years of family business history, these powerhouse women share their insights on navigating the complexities of a multi-generational enterprise. From defining clear roles to fostering open communication, Mimi and Susette have built a truly successful partnership, evident in the longevity of their window treatment business. Hear valuable advice on maintaining healthy family dynamics in a business setting, the importance of staying in your "lane," and how to build a strong team culture. This episode offers an intimate look into a thriving family business and provides lessons applicable to entrepreneurs throughout the industry. More About Mimi Harling and Susette Kubiak Mimi Harling: With 38 years in the window covering industry and believes “Clients want their home to be unique and different from their friends and family”. Professional: Graduate Robert Morris College, Exciting Windows Trained Consultant. Studies and Certifications: Certified Professional, Shutters and Drapery Design, Motorization, and Color Consultant. Susette Kubiak: With 35 years in the window covering industry and believes “Good design is combining beauty, function and comfort and your custom window treatment will play an important role of a successful room design”. Professional: Member of American Society of Interior Designers (ASID), College of DuPage, WCP Studies and Certifications: NCIDQ Certified, Furniture, accessories, lightning, space planning, CUstom Drapery, Wallpaper, Motorization, and Color Consulting. Connect with Mimi Harling and Susette Kubiak Website Facebook Instagram TikTok More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! CEO Conference Sun Shading Expo 2024 (You can redeem our VIP code SSENA24LUANN when registering to get a FREE Show Floor registration) Other Shows Mentioned WTFP #269: Bound by Business: Working With the In-Laws

Today With Debbie Hall and Trent Hall: Hi! In this episode of Window Treatments for Profit, Jessica Harling is back with the Bound by Business series. This week, Jessica sits down with Debbie and Trent Hall, a mother-son duo from Designer Draperies, a full-service custom window treatment and soft goods design firm. Listen in as Debbie and Trent discuss with Jessica their core values of leading with respect, kindness, and having a two-way street with trust. They even bring Jessica to tears at one point with their sweetness. More About Debbie Hall and Trent Hall Nearly thirty years ago, Debbie Hall established Designer Draperies, with a focus on delivering unmatched commitment and fostering enduring client connections. With a diverse background spanning formal textile education, tenure in the garment sector, and extensive experiences across Europe and Asia, she possesses a rich history and deep industry expertise. This wide-ranging journey has enabled Debbie to seamlessly couple her years of experience with profound insights into colors, fabrics, and various materials, culminating in the creation of exceptional, bespoke window treatments, custom bedding, and accessories. Debbie acquired a business in 2022, Window Alternatives LTD, expanding her reach beyond the residential market and delivering high quality window treatments to commercial businesses. With the creation of this business came new challenges that required Debbie to employ an innovative approach as she continued to explore this new corner of the market. In early 2022, Trent, Debbie’s middle son, formally joined the business, providing a fresh perspective and helping hand as Debbie continued down the next leg of her journey. Trent graduated from Rutgers-Camden University in 2020 with a degree in marketing. Having grown up in and around the business, Trent brought an intimate knowledge of the business and fresh perspective to bear. Upon graduating college amidst the COVID-19 pandemic, Trent has continued to play an integral role in helping to grow and scale the business alongside his mother, Debbie. Connect with Debbie Hall and Trent Hall Designer Draperies Window Alternatives Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Join us for our free Pre CEO Conference Zoom open house! Other Shows Mentioned WTFP #269: Bound by Business: Working With the In-Laws WTFP #272: Bound by Business: Working With a Parent or Child

Today on Window Treatments for Profit Hi! Welcome to Window Treatments For Profit! As a window treatment professional, it's easy to get caught up in the day-to-day busyness of running your business - sales, installations, customer service, and more. But are you truly taking the time to step back and lead your company strategically as the CEO? Today, we’ll dive into the critical importance of regular business reviews, goal-setting, and financial management. I’ll share the top reasons window treatment pros avoid these "CEO duties" (hint: it's not just about being "too busy"). Also, I’ll provide a solution - a special free Zoom preview of Exciting Windows' exclusive CEO Conference coming up in September 2024. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: Join us for our free Pre CEO Conference Zoom open house! Other Shows Mentioned: #278: What Would Lu Do?: Mid Year Review, Reflections and Actions for a Profitable Business #280: Bound By Business: Sisters in Business. Lindsay and Heather Madonia #277: Bound by Business: Fathers and Daughters #275: Bound by Business: Bloomin’ Blinds, Working with Your Brothers #272: Bound by Business: Working With a Parent or Child #269: Bound by Business: Working With the In-Laws

Today With Lindsay and Heather Madonia: Today on Window Treatments for Profit, Jessica joins us again for another episode of Bound by Business. She is interviewing Heather and Lindsay Madonia, owners of Windows Dressed Up, a custom window coverings studio based in Denver, CO. If you haven't noticed, they're sisters! Jessica is here to pull apart their history and focus on how Heather and Lindsay work together as sisters. It all started with their mother who has been in the fabrication workroom industry for 30 years. More About Lindsay and Heather Madonia Lindsay, a visionary entrepreneur and seasoned professional in the world of design, spearheads Windows Dressed Up’s success with her innovative approach and consultative method. With a keen eye for design and a drive for innovation, Lindsay has elevated our company to new heights, setting the standard for excellence in the industry. It’s this unwavering dedication to exceeding expectations that has earned Lindsay a reputation for excellence and distinction in the world of design. But Lindsay’s talents extend far beyond the window covering design studio. In her free time, she embraces life with the same adventurous spirit that defines her professional endeavors. Whether she’s exploring the world’s wonders through travel or carving through pristine slopes on her snowboard in Colorado, Lindsay approaches every experience with enthusiasm and creativity. For Lindsay, life is an endless journey of discovery, where each new adventure brings the opportunity for growth and inspiration. With her at the helm, Windows Dressed Up continues to thrive, guided by her visionary leadership and passion for excellence in all that she does. Connect with Lindsay and Heather Madonia Website Facebook Instagram The Scout Guide mention Voyage Denver mention Zinio mention More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Join us for our free Pre CEO Conference Zoom open house! Other Shows Mentioned WTFP #254: Jessica Harling: Confronting or Firing Family Members in Your Business WTFP #256: Jessica Harling: Firing a Family Member Part 2: 9 Tips to Make it as Painless as Possible WTFP #269: Bound by Business: Working With the In-Laws WTFP #272: Bound by Business: Working With a Parent or Child

Today With Vita Vygovska: Hi! Welcome to Window Treatments For Profit! Today, we're bringing back an episode we shared on A Well-Designed Business with my great friend Vita. There, we talked about pricing and specifically, about the difference between margin and markup. So take notes and let's talk numbers! More About Vita Vygovska Vitalia (Vita for short) Vygovska is an award-winning author, speaker, business coach, and window treatment specialist. Her company, Vitalia Inc Window Treatments, is a comprehensive fabrication, measurement, installation, and project management service. Born and raised in Ukraine, Vita came to America via a Rotary Exchange program when she was 15 years old. She received her bachelor’s degree in Marketing and Fashion Merchandising from Albright College, and started her window treatment business in 2006 after 10 years in “corporate America” in pursuit of happiness and achievement as an Entrepreneur. Professionalism, honesty, and integrity are the backbone of her business philosophy. While growing her endeavor, Vita’s goal was to make her clients’ lives easier, knowing that at least the window coverings part of the project was under control and the homeowner was taken care of. Today, providing concierge-level, white-glove service exclusively to interior designers who are ready to fly first-class in the world of window treatments is what Vitalia Inc is renowned for. Interior Designers love working with Vitalia Inc because of the superb communication, tech-driven and meticulously detailed processes, and high-quality product. As a seasoned professional in the realm of custom window treatments, soft furnishings, upholstery, and beyond, Vita offers a wealth of knowledge and support for the interior design community. Education and outreach are a large focus of her business. She provides opportunities for interior designers and workrooms to take advantage of her vast library of resources which include classes, workshops, Window Treatment Friday podcast episodes and “Vita’s Tips in Ten” with LuAnn Nigara, and Window Treatment Friday Live episodes on Facebook & Instagram. Vita lives in Richboro, Bucks County with her husband and life-long friend Vitali, their son Anton and daughter Anna. You can also spot her on a ballroom floor dancing cha-cha or a Viennese Waltz, or in a weekly Insanity boot camp class. Connect with Vita Vygovska Vitalia Inc. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! CEO Conference SunShading Expo: You can get a free ticket by going to sunshadingexpo.com and use the code: SSENA24LUANN

Today on Window Treatments for Profit Hi, welcome to Window Treatments for Profit! In today's episode, we're talking about the aspects you should be looking at when doing your mid-year review for your business. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: Don’t forget to use our code for Sun Shading Expo: SSENA24LUANN RESACON 2024 Power Talk Friday Tour - Las Vegas

Today With Gordon and Kelly Clements: In this episode of Bound by Business, we have the privilege of learning from Kelly and Gordon Clements, the father-daughter duo behind Gordon's Window Decor. Gordon founded the company in 1986, growing it from a one-man operation in his Vermont basement to an internationally recognized business. In 2003, Kelly joined the company, working her way up from entry-level positions to eventually taking over as president in 2015. Throughout the conversation, Kelly and Gordon share invaluable insights on navigating multi-generational leadership transitions, leading with values, fostering a culture of innovation, and building trust with team members. They emphasize the importance of putting family first, staying curious, and being willing to take risks. More About Gordon and Kelly Clements Website Facebook Instagram X LinkedIn Pinterest YouTube Houzz Connect with Gordon and Kelly Clements Kelly Clements is the second-generation president of Gordon's Window Decor, founded by her father Gordon Clements in 1986. Ms. Clements graduated from Syracuse University’s Newhouse School of Communication with a degree in film and started her own film company upon graduation through which she had the opportunity to travel the world. Through her extensive travel she discovered how much roots mattered to her- specifically her Vermont roots. Gordon’s Window Décor was named the Vermont Family Business of the year by the Small Business Administration and Clements was recognized by Family Business Magazine in the "25 Under 35". She has been honored to speak on panels at various conferences including Transitions West and the SBA. More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! Managing For Profits The Power Talk Friday Tour - LuAnn Nigara Other Shows Mentioned #269: Bound by Business: Working With the In-Laws #272: Bound by Business: Working With a Parent or Child #275: Bound by Business: Bloomin’ Blinds, Working with Your Brothers AWDB #999: Faith Fix: Built to Last: Navigating Your Design Business for the Long Term

Today With Vita Vygovska: Today on Window Treatments for Profit, Vita joins me to talk about the painpoints, and “watchouts” of working with designers. We love and appreciate our designer trade partners, but let's face it, there are certain pain points that may come about while working with designers, and vice versa. The goal is to come up with solutions, with workarounds, so the projects and the relationships stay on track. More About Vita Vygovska Vitalia (Vita for short) Vygovska is an award-winning author, speaker, business coach, and window treatment specialist. Her company, Vitalia Inc Window Treatments, is a comprehensive fabrication, measurement, installation, and project management service. Born and raised in Ukraine, Vita came to America via a Rotary Exchange program when she was 15 years old. She received her bachelor’s degree in Marketing and Fashion Merchandising from Albright College, and started her window treatment business in 2006 after 10 years in “corporate America” in pursuit of happiness and achievement as an Entrepreneur. Professionalism, honesty, and integrity are the backbone of her business philosophy. While growing her endeavor, Vita’s goal was to make her clients’ lives easier, knowing that at least the window coverings part of the project was under control and the homeowner was taken care of. Today, providing concierge-level, white-glove service exclusively to interior designers who are ready to fly first-class in the world of window treatments is what Vitalia Inc is renowned for. Interior Designers love working with Vitalia Inc because of the superb communication, tech-driven and meticulously detailed processes, and high-quality product. As a seasoned professional in the realm of custom window treatments, soft furnishings, upholstery, and beyond, Vita offers a wealth of knowledge and support for the interior design community. Education and outreach are a large focus of her business. She provides opportunities for interior designers and workrooms to take advantage of her vast library of resources which include classes, workshops, Window Treatment Friday podcast episodes and “Vita’s Tips in Ten” with LuAnn Nigara, and Window Treatment Friday Live episodes on Facebook & Instagram. Vita lives in Richboro, Bucks County with her husband and life-long friend Vitali, their son Anton and daughter Anna. You can also spot her on a ballroom floor dancing cha-cha or a Viennese Waltz, or in a weekly Insanity boot camp class. Connect with Vita Vygovska Vitalia Inc. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned WTFP: On Air Strategy Sessions: Is a Disconnect Causing Your Ideal Clients to Walk Away? WTFP: #262: Vita Vygovska: Understanding the Challenges of Working with New Designers in the Window Treatments Industry WTFP #268:Vita Vygovska: Empower Your Window Treatment Sales Force AWDB #815: Window Treatment Friday: Vita Vygovska: Mindset of Pricing Window Treatments AWDB #875: Window Treatment Friday: Vita Vygovska: The Straight Talk About Unstable Fabrics

Today With Kelsey Stuart: In this episode of Bound by Business, Jessica Harling is joined by Kelsey Stuart, CEO of Bloomin' Blinds, for an insightful conversation about building and franchising a successful family business. Kelsey shares the inspiring story of how he and his brothers transformed their mother's small blind cleaning company into a thriving national franchise by focusing on unique services, fostering strong family bonds, and embracing innovation. Throughout the discussion, Kelsey offers candid insights on navigating the challenges and rewards of working with family members, emphasizing the importance of trust, open communication, and clearly defined roles. Kelsey's story demonstrates the power of thinking outside the box, staying ahead of the competition, and leveraging the strengths of family bonds to overcome challenges and seize opportunities. More About Kelsey Stuart With over 21 years of experience in the window covering industry, I am proud to join my family in the mission to improve the opportunities of our franchise owners. As the CEO, I have the privilege of working side-by-side with our amazing team of franchise support and operations, working together to build strategic direction and vision, and support the franchisees in achieving their goals. I have a passion for the "build" and have an avid appetite for learning new information that helps keep Bloomin' Blinds at the front of innovation. I am always looking for new opportunities to learn, innovate, and collaborate with anyone who is driven towards greatness. Connect with Kelsey Stuart Website Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! Managing For Profits The Power Talk Friday Tour - LuAnn Nigara Other Shows Mentioned #269: Bound by Business: Working With the In-Laws #272: Bound by Business: Working With a Parent or Child

Today on Window Treatments for Profit Hi, welcome to Window Treatments for Profit! In today's episode, we are talking about the 6 steps to help you build your business and shift from commodity selling to value selling. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Today With Katie Decker-Erickson: Welcome to Window Treatments for Profit. Today we have a crossover episode with the amazing Katie Decker-Erickson. She invited me to her own podcast, "Colorful Conversations With Katie", and I had a blast! We talked about Networking Tips for Interior Designers and it was such a wonderful discussion that I wanted to bring it here to share it with you. More About Katie Decker-Erickson Katie began her career in commercial color consulting as a part-time passion project in 2007. Today, her company, Color Works has grown into a multi-million dollar commercial design company, currently operating in over 20 states nationwide, with a fully remote team of more than a dozen individuals. Katie is known for her business acumen (having grown her interior design firm 1500% in a single year). As well as her passion for teaching others (with 18 years teaching graduate & undergraduate courses), devotion to her two young daughters, and commitment to women’s empowerment both personally and professionally. Connect with Katie Decker-Erickson Website Colorful Conversations with Katie Decker-Erickson Book Your Coaching Strategy Session with Katie! Business Coaching for Interior Designers Facebook Instagram YouTube Pinterest TikTok A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: Mini Nel Colore - Color Trend Spring Summer 2025 Book: Nello Marelli X Color Works

Today With Lisa Hayse and Kendall Wendt: Today on Window Treatment for Profit we are back with another episode of our new series, Bound by Business with Jessica Harling as our host. Today, Jessica is interviewing Lisa Hayse and Kendall Wendt, from the family-owned business, Schammerhorn, Inc. They are the father-daughter duo in charge of the third-generation, family-owned company that specializes in custom window treatments in Wichita, Kansas. If you are in a position to work with a parent or hire a child, Lisa and Kendall have a great family/business dynamic! More About Lisa Hayse and Kendall Wendt I'm Lisa Hayse, one of the owners of Schammerhorn, Inc - a 3rd generation, family owned company who specializes in custom window treatments located in Wichita, Kansas. Before entering the business in 2016, I worked as the office manager at a local church and as a recruiter for Pittsburg State University (Go Gorillas!). Currently I lead a team of 11 individuals. Using my background in HR and Early Childhood Education, I spend my time making sure our business delivers excellent products and service to our customers while also supporting our employees. My aim is to create a workplace where our team can have rewarding careers to support both themselves and their families. Outside of work, I prioritize spending time with my husband Andrew and our daughter Evy. We're avid travelers and have visited over 16 countries around the world. Connect with Lisa Hayse and Kendall Wendt Website Facebook Instagram More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! The Power Talk Friday Tour - LuAnn Nigara Other Shows Mentioned AWDB #950: Overheard: Insights on Hiring Exceptional People AWDB #958: Overheard: What I Wish I Knew Then: With Kate O’Hara, Erika Ward, Jennifer Stoner, and Alex Alonso AWDB #968: Overheard: Charles Pavarini, Leyden Lewis, and Maria Viola: How to Harness Creativity in Interior Design WTFP #254: Jessica Harling: Confronting or Firing Family Members in Your Business WTFP #256: Jessica Harling: Firing a Family Member Part 2: 9 Tips to Make it as Painless as Possible

Today on Window Treatments for Profit Hi, welcome to Window Treatments for Profit! In today's episode, we're going to dive into a topic that's crucial for the success of any window treatment business - negotiation strategies. We'll be covering everything from defining your desired outcomes before the negotiation, to identifying your boundaries and red lines, all the way through actively listening, presenting your offers, and ultimately reaching a win-win agreement. I've got some really practical, actionable tips and techniques to share with you, all based on my own experiences in the field. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Today With Melissa Fields: Get ready for Live, On-Air Strategy Sessions on the A Well Designed Business podcast! In this new format, I'll be solving real business problems with designers like you, in real-time. Sometimes, it's hard to see what's right in front of us. That's why I rely on my own mentors and consultants to provide a fresh perspective. And now, I'm offering the same to you! Meet today's guest, Melissa Fields, founder of Shades of Gray Design Studio in San Antonio, TX. Melissa's biggest challenge is getting and retaining high-end clients. She wants to elevate my business and work with clients who understand the value of investing in interior design. Despite having systems, processes, professional photography, and pricing that reflects her value, Melissa is struggling to attract her ideal clients, and that’s where I come in! During this strategy session, we'll dive deep and uncover what's holding Melissa back from achieving her goals. Tune in for insights, actionable tips, and real solutions to real problems. More About Melissa Fields Shades of Gray Design Studio is a boutique interior design studio based in San Antonio, Texas. It was started in 2018 shortly after Melissa Fields, the Founder and CEO, retired from the United States Air Force after 20 years of service. A retired Air Force officer turned interior designer, took her side hustle and deep passion for all things beautiful and developed it into a business. Melissa wanted to create amazing spaces for people who were going to stay in their homes long term and enjoy the investment they put into their space. She shifted her focus towards designing residential spaces. Although not formally trained, she is a passionate creative who not only has an eye for design but firmly believes and understands that the details matter. Melissa also knows the power of beautiful and intentional design to truly transform people on a mind, body, and soul level. Because Melissa is so obsessed with the details and a high level of quality, she wanted to have a solid foundation and obtained a certification in residential interior design through the New York Institute of Art and Design. Connect with Melissa Fields Website Instagram What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: AWDB 915: Power Talk Friday: Masha Koyen: 7 Mistakes Interior Designers Make on Their Website Messaging AWDB 859: Power Talk Friday: Robyn White: Using Your Website to Market to the Luxury Interior Design Client AWDB 574: Power Talk Friday: Deb Mitchell: Attract the Right Clients With Stand-Out Copy WTFP 167: Nicole Heymer: How to Find and Highlight Why Someone Should Buy From You AWDB 125: Nicole Heymer- How To Brand Your Business. Yes, again! Do not miss this one!!! AWDB 317: Nicole Heymer: 6 Keys to Planning A Website That Makes Things Happen AWDB 466: Power Talk Friday: Nicole Heymer: You’ve Defined Your Brand…Now What?

Today With Tina and Ashley Engdahl: In this week's episode of Window Treatments for Profit, we're excited to introduce a special series called "Bound by Business," focusing on the unique challenges and rewards of family businesses. Hosted by Jessica Harling, who grew up in a family business herself, this episode features Tina and Ashley Engdahl, a mother-daughter duo (almost!) from Apollo Draperies in Cincinnati. These in-laws both joined their husbands in the family business and have a wealth of experience to share. Throughout the episode, Tina and Ashley discuss the importance of defining core values and using the Traction system to keep everyone aligned and accountable. They discuss the challenges of communication in family businesses and share strategies for navigating heated moments with patience and understanding. The conversation also touches on the significance of setting boundaries between work and personal life and the value of continuous learning and improvement. Whether you work with your in-laws or not, this episode is packed with valuable insights for anyone in a family business. More About Tina and Ashley Engdahl My career started as a Registered Nurse in 1984 and I quickly realized I was in the wrong profession. I stuck with it until 1987 when an opportunity came up for me to work at my husband's family business, Apollo Draperies, Inc. I jumped at the opportunity and never looked back. I started as a Sales Consultant and learned everything I could about draperies, valances, bedding, pillows, table covers, blinds, shades, and shutters and loved every minute of it. It was at this same time that we purchased the business from my in-laws. It didn’t take too long before I realized that neither my husband or myself knew not the 1st thing about business. My husband had a degree in Industrial Design and mine was in nursing. He ran the workroom and installations and I did the design and bookkeeping. Somehow we just kept on keeping on until 2009 when I noticed the lead book was getting more and more sparse and we were realistically going out of business. At that time I was looking through a trade magazine and an ad caught my attention and I proceeded to answer it and within minutes my phone was ringing and Steve Bursten of Exciting Windows was on the other end. He proceeded to ask me all kinds of questions that I could not answer which made me realize we would certainly go out of business unless we learned what business is and how to actually run one. We Joined Exciting Windows and learned everything we could about how to run a business. That’s when I feel I started to actually grow. And I have loved every part (almost) of learning and absorbing all I can to make a difference in our future as business owners and the legacy we were making for our family. The real pain, struggles, as well as growth didn’t truly start until our middle son and his wife graduated from college and wanted to be a part of the business- 10 years ago! I’d have to say that’s when I began growing up . We all did. “The struggle was real”,2' as some have put it. But like most entrepreneurs, quitting was never an option! I knew enough to know we needed help and hired a business coach, Jeesic Harling and the 4 of us worked with her for 18 months. We were growing and maturing and eventually hit another plateau at which point I knew enough to know I didn’t know what I didn’t know and hired Madeleine MacRae to get us through another difficult stage. Now we are at a point where we have reached over $1,250,000.00 in revenue and looking forward to scaling to $2 million and then $3 million. My husband is getting ready to retire and we are working towards the 3rd generation to scale to the next levels. Connect with Tina and Ashley Engdahl Website Instagram Twitter Facebook More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspi

Today With Vita Vygovska: Hi! Welcome to Window Treatments for Profit! Today we have my wonderful friend, Vita, to talk about Hiring Another Person to Do Sales In Your Company: what do you do when you know it is time to have someone joining the team. More About Vita Vygovska Vitalia (Vita for short) Vygovska is an award-winning author, speaker, business coach, and window treatment specialist. Her company, Vitalia Inc Window Treatments, is a comprehensive fabrication, measurement, installation, and project management service. Born and raised in Ukraine, Vita came to America via a Rotary Exchange program when she was 15 years old. She received her bachelor’s degree in Marketing and Fashion Merchandising from Albright College, and started her window treatment business in 2006 after 10 years in “corporate America” in pursuit of happiness and achievement as an Entrepreneur. Professionalism, honesty, and integrity are the backbone of her business philosophy. While growing her endeavor, Vita’s goal was to make her clients’ lives easier, knowing that at least the window coverings part of the project was under control and the homeowner was taken care of. Today, providing concierge-level, white-glove service exclusively to interior designers who are ready to fly first-class in the world of window treatments is what Vitalia Inc is renowned for. Interior Designers love working with Vitalia Inc because of the superb communication, tech-driven and meticulously detailed processes, and high-quality product. As a seasoned professional in the realm of custom window treatments, soft furnishings, upholstery, and beyond, Vita offers a wealth of knowledge and support for the interior design community. Education and outreach are a large focus of her business. She provides opportunities for interior designers and workrooms to take advantage of her vast library of resources which include classes, workshops, Window Treatment Friday podcast episodes and “Vita’s Tips in Ten” with LuAnn Nigara, and Window Treatment Friday Live episodes on Facebook & Instagram. Vita lives in Richboro, Bucks County with her husband and life-long friend Vitali, their son Anton and daughter Anna. You can also spot her on a ballroom floor dancing cha-cha or a Viennese Waltz, or in a weekly Insanity boot camp class. Connect with Vita Vygovska Vitalia Inc. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned WTFP #84: Jessica Harling: Key Steps to Onboard & Train New Employees WTFP #182: Jessica Harling: Training with Purpose: Effective Strategies for Training New Employees

Today With Robert Ikhtiari Welcome to Window Treatments for Profit. Our guest today is Robert Ikhtiari, the ingenious mind behind the revolutionary SleepyTime Tracks product line. An industry veteran with over 30 years of hands-on experience, Robert has channeled his expertise into developing a simple yet effective solution for eliminating pesky light gaps around window shades. SleepyTime Tracks provide customizable light-blocking accents that seamlessly integrate with diverse window treatments and aesthetics. In our conversation, Robert offers invaluable insights honed from bringing his innovative creation to market. From the product development journey to managing customer expectations around design desires and functionality needs, he sheds light on the nuances of delivering superior window treatment solutions. With a new patented design on the horizon, Robert exemplifies a commitment to continuous innovation that keeps businesses ahead of the curve. More About Robert Ikhtiari I'm Robert Ikhtiari, a true Chicagoan through and through. Born and raised in the heart of Illinois, I've spent all of my 65 years close to home. My journey into the world of window treatments began in my thirties when I landed a job at a Home Improvement and Decorating Center. It was there that I first encountered window treatments, an interest that would stick with me throughout my entire career. Over the years, I've worn many hats in the industry – from selling and installing to repairing and eventually venturing into entrepreneurship with my own window treatment business. But the real highlight of my career came when my wife and I developed Sleepy Time Tracks, a revolutionary solution designed to block out pesky light that sneaks in along the sides of window treatments. Our dedication to providing top-notch products doesn't stop there. We've expanded our offerings to include a range of other products that complement Sleepy Time Tracks, all with the goal of enhancing your sleep experience. For over six years now, we've been serving customers through our own website as well as popular online platforms like Amazon, Walmart, and Etsy. Along the way, we've encountered our fair share of copycats trying to imitate our success with inferior products. But what truly sets us apart isn't just our superior product – it's the integrity, care, and compassion we pour into everything we do. At the end of the day, our mission is simple yet profound: to ensure that everyone has access to a good, restful sleep. And knowing that we're contributing to that makes me incredibly proud. Thanks for joining us on this journey toward better sleep! Connect with Robert Ikhtiari Website TikTok A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned: Jill Robson Scholarship

Today With Jessica Work: Welcome to Window Treatments for Profit. In today’s episode we have Jessica Work from Blinds Couture joining us. As President and Lead Designer, Jessica enthusiastically guides the Blinds Couture team with vision and inspiration. Educating clients in making informed window and wall design decisions are their primary purpose. Together, they marry fashion with function, integrating fabrics and textures to create beauty, privacy, and comfort. As you may already know, On June 1st, 2024, a new federal safety rule goes into effect essentially banning any stock window coverings with hazardous accessible cords or operating systems. Jessica has spent the last year researching the implications of going cordless and today she is here to share her insights on getting ahead of this change. More About Jessica Work Having graduated Summa Cum Laude from the International Academy of Design in Chicago, IL, Jessie fell in love with fashion, design, drape, line, and the foundations of interior space. Honing her talents over time and moving west, she focused on functional creations in custom drapery and window coverings, and Blinds Couture was born. As President and Lead Designer, Jessie enthusiastically guides the Blinds Couture team with vision and inspiration. Educating clients in making informed window and wall design decisions are their primary purpose. Together, they marry fashion with function, integrating fabrics and textures to create beauty, privacy, and comfort. Blinds Couture is headquartered in Colorado and remains home to Jessie and her family. Through collaborative partnerships, raving client referrals, and brand ambassadors, the business continues to expand. As the community teams and their families grow, Jessie remains committed to encouraging a culture of healthy work-life balance for herself, staff, designers, installers, and affiliates. Connect with Jessica Work Website Website Instagram Facebook Navigate the transition to cordless blinds, shades and draperies! A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Today With Kristi Hopper: Welcome to Window Treatments for Profit. Today I’m joined by Kristi Hopper, founder and principal designer of Kristi Hopper Designs. Throughout her career, Kristi has worked extensively with window treatments and has a deep appreciation for their transformative impact on a room's design. In this episode, you'll hear first-hand what designers need in terms of communication, problem-solving abilities, and commitment to their projects. More About Kristi Hopper Kristi Hopper is passionate about home and holds fast to the notion that design should be exceedingly personal. At the heart of her thriving 24 year-old interior design firm, is the simple-yet-profound belief that everyone should Love Where You Live.™ Kristi’s multi-disciplinary approach carries a signature intelligence and ingenuity. While her emphasis on the art of living is widely reflected in whole-home transformations, she possesses a holistic approach to design with residential and commercial projects, global vacation homes, product design and real estate. Kristi serves on the Signature Kitchen Suite Design Council, has a product line with Harp and Finial, and she enjoys partnerships with Cozy Earth, Geometry House and Kelly O’Neal. Kristi fosters relationships within the design industry and serves as a panel and keynote speaker at DMC, High Point Market, the Vacation Rental Summit and other design events. Kristi opened the doors to her Lewisville offices in 2022, where her team and office pups welcome clients in style. Kristi has garnered ASID and IDS awards and was deeply honored to be nominated a fourth time for an ART award. Kristi is a member of ASID, IDS and ART and serves her community with inexhaustible energy and enthusiasm. Kristi and her husband, John, have two grown children, a puppy named Daisy, and live in Coppell, Texas. Connect with Kristi Hopper Website Instagram Facebook Pinterest Twitter A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast

Today With Jessica Harling: Welcome to Window Treatments for Profit. We recently welcomed Jessica Harling to the show to discuss compensation packages. In the first episode, Jess and I tackled the four most common ways that window treatment companies compensate their window treatment sales professionals. Today we're going to talk about compensating installers and administrators. We’ll cover hourly, the difference between salary exempt and non-exempt, and the reward system that Jessica uses in her own company. By the end of the episode, you will be clear on how to compensate your installers and admins based on their job responsibilities. Pick It Apart [7:17] Jessica and LuAnn discuss having check-ins and agreements with subcontractors. [10:52] Jessica explains how window treatment professionals typically pay W-2 installers. [18:00] The difference between a salary exempt and salary non-exempt employee. [21:00] How it works when installers work off commission. [27:08] The way you can pay the showroom administrators. [31:53] Jessica explains what rewards should be offered to employees. [54:30] Jessica offers advice on how to present a monetary reward to an employee. [1:07:49] Jessica shares the incentive bonuses she offers admin. LuAnn and Jessica Harling's Ah-Ha Moments “Once an hourly employee hits $30 an hour, you should start to consider making their salary because it means they're more skilled and technical. They have more responsibility when they're getting paid that rate.” - Jessica Harling “Any responsibilities an employee has that affect your company’s financial bottom line would make them a salary-exempt employee.” - Jessica Harling More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! 20th Annual Conference WCAA 2024 Jill Robson Memorial Scholarships International Window Coverings Expo (IWCE) Other Shows Mentioned: WTFP 254: Jessica Harling: Confronting or Firing Family Members in Your Business WTFP 256: Jessica Harling: Firing a Family Member Part 2: 9 Tips to Make it as Painless as Possible WTFP 182: Jessica Harling: Training with Purpose: Effective Strategies for Training New Employees AWDB 760: Jessica Harling: The 7 Step Sales Process for Interior Designers and Window Treatment Professionals

Today With Jessica Harling: Today on Window Treatments for Profit, Jessica Harling, founder of Behind the Design, is back for a deep dive into the world of compensation strategies for your window treatment business. In this episode, Jessica breaks down the four main compensation models for salespeople: gross sale flat percentage, gross profit flat percentage, base plus commission, and sliding scale based on profitability. We explore the pros and cons of each approach and share real-world examples to help you determine the best fit for your team. Pick It Apart [3:31] Jessica explains gross sale flat percentage commission — the most common and traditional compensation model. [16:46] Jessica introduces the gross profit flat percentage model. [21:57] LuAnn and Jessica discuss the base plus commission model. [23:49] Jessica explains the fourth model — sliding scale commission. [31:09] LuAnn and Jessica discuss mindset and sliding scale commission. [41:09] Jessica speaks to the importance of choosing your compensation model and then putting it in writing so there is no confusion. LuAnn and Jessica Harling's Ah-Ha Moments “There's always room for a conversation, but…to sell it at that level comes from a strategy.” - LuAnn Nigara “You’ve got to take a look at these in a high-level category sense. And then break down the individual layers to say, ‘alright, this is what our final [commission] package is going to be.’ But…put it in writing so that there is no confusion.” - Jessica Harling More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! 20th Annual Conference WCAA 2024 Jill Robson Memorial Scholarships International Window Coverings Expo (IWCE) Other Shows Mentioned: AWDB #634: Power Talk Friday: Jessica Harling: A Specific Process for Onboarding a New Hire AWDB #760: Jessica Harling: The 7 Step Sales Process for Interior Designers and Window Treatment Professionals WTFP #61: Jessica Harling: The 7 Step Sales Process and 3 Proven Sales Techniques to be More Successful WTFP #67: Jessica Harling: The Art of Decision Making WTFP #84: Jessica Harling: Key Steps to Onboard & Train New Employees WTFP 182: Jessica Harling: Training with Purpose: Effective Strategies for Training New Employees WTFP #254: Jessica Harling: Confronting or Firing Family Members in Your Business WTFP #256: Jessica Harling: Firing a Family Member Part 2: 9 Tips to Make it as Painless as Possible WTFP #259: Jessica Harling: 6 Strategies to Handle a Difficult Customer

Today With Vita Vygovska: Welcome to Window Treatments for Profit! In this episode, I’m joined by my good friend, Vita Vygovska. Today we tackled the exciting, yet sometimes, tricky world of collaborating with new designers in the window treatment industry. We unpacked some key strategies to build strong partnerships with these rising professionals, ensuring success for everyone involved. More About Vita Vygovska Vitalia (Vita for short) Vygovska is an award-winning author, speaker, business coach, and window treatment specialist. Her company, Vitalia Inc Window Treatments, is a comprehensive fabrication, measurement, installation, and project management service. Born and raised in Ukraine, Vita came to America via a Rotary Exchange program when she was 15 years old. She received her bachelor’s degree in Marketing and Fashion Merchandising from Albright College, and started her window treatment business in 2006 after 10 years in “corporate America” in pursuit of happiness and achievement as an Entrepreneur. Professionalism, honesty, and integrity are the backbone of her business philosophy. While growing her endeavor, Vita’s goal was to make her clients’ lives easier, knowing that at least the window coverings part of the project was under control and the homeowner was taken care of. Today, providing concierge-level, white-glove service exclusively to interior designers who are ready to fly first-class in the world of window treatments is what Vitalia Inc is renowned for. Interior Designers love working with Vitalia Inc because of the superb communication, tech-driven and meticulously detailed processes, and high-quality product. As a seasoned professional in the realm of custom window treatments, soft furnishings, upholstery, and beyond, Vita offers a wealth of knowledge and support for the interior design community. Education and outreach are a large focus of her business. She provides opportunities for interior designers and workrooms to take advantage of her vast library of resources which include classes, workshops, Window Treatment Friday podcast episodes and “Vita’s Tips in Ten” with LuAnn Nigara, and Window Treatment Friday Live episodes on Facebook & Instagram. Vita lives in Richboro, Bucks County with her husband and life-long friend Vitali, their son Anton and daughter Anna. You can also spot her on a ballroom floor dancing cha-cha or a Viennese Waltz, or in a weekly Insanity boot camp class. Connect with Vita Vygovska Vitalia Inc. What’s new with LuAnn Nigara Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned WTFP #261: Vita Vygovska: Production Workroom Vs Concierge Workroom Other Resources Mentioned Exciting Windows! 20th Annual Conference WCAA 2024 Jill Robson Memorial Scholarships International Window Coverings Expo (IWCE) Window Treatment Friday Series

Today With Vita Vygovska: Welcome to Window Treatments for Profit! In this episode I’m joined by my good friend, Vita Vygovska, to discuss the differences between a full-service concierge workroom and a production workroom. We also talk about how full-service workrooms can respond when asked why they charge more than production workrooms. Either way, if you are a window treatment professional, you will learn all of the differences between the two types of showrooms. If you own a showroom, then you will learn how to answer that dreaded question. Pick It Apart [5:24] Vita explains the differences between a full-service concierge workroom compared to a production/track workroom. [9:31] The core skills a production workroom has compared to the concierge. [14:03] What a full-service workroom does during the estimate stage. [17:41] The process of the expediting stage for a full-service workroom. [24:58} You are at will to explain to a client why you charge more as a full-service workroom. LuAnn and Vita Vygovska's Ah-Ha Moments “A Full-service concierge workroom does everything a production workroom does, except their services extend through the last step of the window treatment.” - Vita Vygovska “I can say with high confidence that when you work with a full-service workroom, the amount of care, attention, and vested interest in the relationship is a lot higher.” - Vita Vygovska More About Vita Vygovska Vitalia (Vita for short) Vygovska is an award-winning author, speaker, business coach, and window treatment specialist. Her company, Vitalia Inc Window Treatments, is a comprehensive fabrication, measurement, installation, and project management service. Born and raised in Ukraine, Vita came to America via a Rotary Exchange program when she was 15 years old. She received her bachelor’s degree in Marketing and Fashion Merchandising from Albright College, and started her window treatment business in 2006 after 10 years in “corporate America” in pursuit of happiness and achievement as an Entrepreneur. Professionalism, honesty, and integrity are the backbone of her business philosophy. While growing her endeavor, Vita’s goal was to make her clients’ lives easier, knowing that at least the window coverings part of the project was under control and the homeowner was taken care of. Today, providing concierge-level, white-glove service exclusively to interior designers who are ready to fly first-class in the world of window treatments is what Vitalia Inc is renowned for. Interior Designers love working with Vitalia Inc because of the superb communication, tech-driven and meticulously detailed processes, and high-quality product. As a seasoned professional in the realm of custom window treatments, soft furnishings, upholstery, and beyond, Vita offers a wealth of knowledge and support for the interior design community. Education and outreach are a large focus of her business. She provides opportunities for interior designers and workrooms to take advantage of her vast library of resources which include classes, workshops, Window Treatment Friday podcast episodes and “Vita’s Tips in Ten” with LuAnn Nigara, and Window Treatment Friday Live episodes on Facebook & Instagram. Vita lives in Richboro, Bucks County with her husband and life-long friend Vitali, their son Anton and daughter Anna. You can also spot her on a ballroom floor dancing cha-cha or a Viennese Waltz, or in a weekly Insanity boot camp class. Connect with Vita Vygovska Vitalia Inc. What’s new with LuAnn Nigara LuAnn University - Registration is now OPEN for the Winter 2024 semester! Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Resources Mentioned Exciting Windows! 20th Annual Conference

Today With Fawn Chang: Today on Window Treatments for Profit, I am joined by Fawn Chang, a behavioral interior designer, color expert and industry insider. She is sharing how our environments impact our well-being, how window treatments play a crucial role, and how we can position ourselves as consultants for healthier living spaces. Fawn has inspired audiences around the world — teaching how the brain and body interact with our surroundings, and today she is bringing insight on how to create spaces that don't just look beautiful, but actually enhance our health, wealth, and happiness…and how to sell them too. Pick It Apart [2:27] Fawn introduces ‘wellness real estate’ and how wellness window treatments can be incorporated. [13:29] Fawn and LuAnn discuss biophilia, its positive impacts in an environment, and how window treatment professionals can capitalize on this. [19:49] LuAnn asks Fawn how to counsel consumers on circadian rhythms and the ideal room darkening window treatments. [24:31] Fawn explains how our bodies and subconscious minds are always reading and reacting to our environments, and the implications of the low-level stress they can cause. [31:02] Fawn and LuAnn discuss body language and best practices when it comes to body language and sales. [50:59] LuAnn reiterates the tools she and Fawn discussed, and shares how these can make you — the window treatment professional — more valuable to interior designers and worth a higher rate. LuAnn and Fawn Chang's Ah-Ha Moments “The outside is always moving in a fashion that is more random than what we see on the our screens, right? That calms the body that puts us into our rest, restore, digest, create, and play mode. We have access to higher order thinking in our brain. We have access to the healing aspects of our body, and then…as long as it's tracking the sunlight, our body’s rhythms can train to where they're meant to be.” - Fawn Chang “[In interior design] biophilia feels very normal now, but I have never ever thought about how window treatment people should be capitalizing and leveraging it.” - LuAnn Nigara “Our body and unconscious mind is reading the environment about eight-and-a-half seconds before our thinking mind is aware…Your unconscious reads it, evaluates it, qualifies it.” - Fawn Chang “Embracing Biophilia design and wellness design and having it as another tool in our toolbox as window treatment professionals — we're going to be more important to interior designers. And…consumers will pay easily up to 20% more for products when wellness design is important to them…when it matters to that person, they will pay more.” - LuAnn Nigara “We're not trying to manipulate somebody, we're actually trying to create a connection. That's the whole basis of of sales, and all of this — talking about the neuroscience of having someone feel comfortable in their own house so that you can get to the next level of the sales conversation with them. It's looking for a genuine beginning of a relationship.” - LuAnn Nigara More About Fawn Chang With over 2500 presentations delivered to audiences internationally, Fawn inspires and shifts perceptions that change lives. She has a remarkable ability to allow her audience to see how the brain/body work and how to make simple changes for better business, better health, wealth, longevity and more profit. Fawn’s passion is people and she knows that life was NEVER meant to be a struggle. Using neuroscience, she shows how the human spirit in each of us is confounded by what is in our environment, which speaks to the unconscious mind creating our behavior. Our true nature begs to be brought forth but is locked within our environments. Fawn delivers easily digestible, practical and easy-to-implement actionable tips and tools, backed by modern science, ready for immediate application enjoyable, approachable and understandable all with delightful humor. Fawn Chang is a Keynote Speaker, International Interior Designer, Color Marketing and Trending Expert and a Feng Shui Expert. A former Medical Practice Administrator and teacher, Fawn’s presentations bring together neurophysiology and design with conversational style, humor and actionable takeaways. Significantly, she was the designer on a multi-state study to determine the influence of color on students’ engagement with incredible results, moving students and teachers from 50% engagement to 100% engagement just with the use and designed placement of wall color. Fawn writes Health, Safety & Wellness Certified CEU approved seminars and workshops for delivery to design professionals, architects (AIA Certified) interior designers (IDCEC Certified), builders and general audiences. Fawn works with the world’s foremost paint companies to help audiences understand the power and impact of color and design in their lives. Fawn has worked with PPGPaints, Exciting Windows & Exciting Colors, and currently works with the over 68 Global and Independent Manufacturers who are Members

Today With Jessica Harling: Hi, welcome to Window Treatments for Profit. Difficult customers. We all have experienced one, and if you haven't, you will at one point. So what better way to salvage an undesirable situation than to be prepared before one even happens? Fortunately, Jessica Harling, window treatment design consultant and founder of Behind the Design, is back guiding us with six easy strategies to handle a difficult customer. Pick It Apart [2:00] Jessica explains the first strategy for handling difficult customers — be proactive. [8:28] Tips on staying calm! [18:06] Jessica’s third strategy — Listen. [24:50] Clarifying the customer’s issue. [34:06] The power of empathy. [43:04] LuAnn shares specific situations that she has encountered at Window Works. LuAnn and Jessica Harling's Ah-Ha Moments “The number one issue from a customer is that they weren’t communicated with.” Jessica Harling Create a process for when there is an issue that has specific steps because while issues don't happen often, we all experience them at some point.” - Jessica Harling More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: WTFP #122: Jill Ballew: Her System for Chasing Post Installation Issues WTFP #254: Jessica Harling: Confronting or Firing Family Members in Your Business WTFP #256: Jessica Harling: Firing a Family Member Part 2: 9 Tips to Make it as Painless as Possible AWDB #634: Power Talk Friday: Jessica Harling: A Specific Process for Onboarding a New Hire AWDB #760: Jessica Harling: The 7 Step Sales Process for Interior Designers and Window Treatment Professionals

Today With Katlyn Slocum: Today on Window Treatments for Profit I am joined by Katlyn Slocum, of Katyn Slocum Design — a boutique website design agency. According to Katlyn, your website is more than a marketing tool…it should be a sales machine. She is here today helping us decode this digital tool so it can start generating profits. She’ll walk us through analytics, lead generation, pre-qualifying potential clients, and some super-helpful website pro-tips. Listen now and download the goodie so you can take action today. Pick It Apart [3:48] Katlyn explains why it’s important to look at (and understand) your website analytics. [10:24] Katlyn emphasizes the importance of having clear Call To Action buttons. [16:43] LuAnn shares her pet peeve when it comes to websites and social media accounts. [19:47] LuAnn asks Katlyn her thoughts on how window treatment professionals can overcome photography challenges in their portfolio. [24:07] Katlyn offers a tip on what should go in your website header and footer. [32:17] LuAnn suggests that everyone should spend some time on their own website to find out how well it works for users. LuAnn and Katlyn Slocum's Ah-Ha Moments “Marketing is the things that you do to get people to your website…Sales is actually closing those marketing leads.” - Katlyn Slocum “Every single lead that you can capture is another conversation.” - Katlyn Slocum “Right when people land on your page, you have less than a 10th of a second for them to decide if they're staying on your site or not. It's so quick.” - Katlyn Slocum More About Katlyn Slocum I’m Katlyn and I’m passionate about helping professionals in the construction industry scale to new heights! Growing up, all of the men in my life were tradesmen. My papa opened his own auto shop the year I was born (that’s 28 years ago). My dad and his dad ran their own HVAC business. My stepdad is a very successful and trusted roofer in southern Minnesota. I even married an electrician! I’ve always admired these guys and have seen firsthand how hard they work every day. But as the internet kept growing, it wasn’t enough to work hard on the job; they had to market their businesses online, too. Some of my family took on the challenge—like my stepdad who continued to have enormous success in his area after investing in online advertising, a new website, and SEO. Others found it more difficult to adapt—like my grandpa who relied solely on word-of-mouth referrals and later closed his business. I know he isn’t the only talented tradesman who has struggled to keep up with online marketing. That’s why I decided to intentionally create a business that helps blue-collar business owners—people like my dad, my uncles, my stepdad, and my grandpa—excel online and expand their businesses through website design and marketing. I know the countless hours you invest to put food on the table and create a brighter future for your family. And while I can’t do what YOU do, I DO know how to harness the power of the internet to take your business from struggling to thriving. Connect with Katlyn Slocum Website Free Download - 10 Things Every Construction Website Needs in 2023 Instagram Facebook LinkedIn A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara LuAnn University - Registration is now OPEN for the Winter 2024 semester! Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: WTFP #140: Nicole Heymer: Demystifying SEO for Window Treatment Businesses WTFP #252: The Power Talk Friday Tour: An Unforgettable Day of Insights and Inspiration Other Resources Mentioned: Microsoft Clarity: https://clarity.microsoft.com Hot Jar: https://www.hotjar.com

Today With Vita Vygovska: Welcome to Window Treatments for Profit! In this episode, Vita Vygovska and me, we both discuss working with designers. More About Vita Vygovska Vitalia (Vita for short) Vygovska is an award-winning author, speaker, business coach, and window treatment specialist. Her company, Vitalia Inc Window Treatments, is a comprehensive fabrication, measurement, installation, and project management service. Born and raised in Ukraine, Vita came to America via a Rotary Exchange program when she was 15 years old. She received her bachelor’s degree in Marketing and Fashion Merchandising from Albright College, and started her window treatment business in 2006 after 10 years in “corporate America” in pursuit of happiness and achievement as an Entrepreneur. Professionalism, honesty, and integrity are the backbone of her business philosophy. While growing her endeavor, Vita’s goal was to make her clients’ lives easier, knowing that at least the window coverings part of the project was under control and the homeowner was taken care of. Today, providing concierge-level, white-glove service exclusively to interior designers who are ready to fly first-class in the world of window treatments is what Vitalia Inc is renowned for. Interior Designers love working with Vitalia Inc because of the superb communication, tech-driven and meticulously detailed processes, and high-quality product. As a seasoned professional in the realm of custom window treatments, soft furnishings, upholstery, and beyond, Vita offers a wealth of knowledge and support for the interior design community. Education and outreach are a large focus of her business. She provides opportunities for interior designers and workrooms to take advantage of her vast library of resources which include classes, workshops, Window Treatment Friday podcast episodes and “Vita’s Tips in Ten” with LuAnn Nigara, and Window Treatment Friday Live episodes on Facebook & Instagram. Vita lives in Richboro, Bucks County with her husband and life-long friend Vitali, their son Anton and daughter Anna. You can also spot her on a ballroom floor dancing cha-cha or a Viennese Waltz, or in a weekly Insanity boot camp class. Connect with Vita Vygovska Vitalia Inc. What’s new with LuAnn Nigara LuAnn University - Registration is now OPEN for the Winter 2024 semester! Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned WTFP #234: What Would Lu Do?: Navigating Business Downturns with Wisdom

Today With Jessica Harling: Welcome to Window Treatments for Profit. We recently welcomed Jessica Harling to the show to discuss what happens when you have to fire a family member or someone near and dear to your heart. In part 1, our conversation centered around the emotional side—how to come to terms with the decision that often feels impossible to make. Today, Jessica’s back with the more practical tips for what to do once you’ve made the decision to keep the process smooth and minimize discomfort for everyone. Pick It Apart [2:15] Jessica discusses the three phases of letting someone go—the preparation, the actual conversation, and the aftermath—and why all three matter. [5:06] Jessica shares her three tips for the first phase—preparing for letting a family member or friend go before you have the conversation. [13:27] LuAnn and Jessica talk about three ways to make the actual firing conversation as painless as possible. [27:57] Jessica shares three strategies for handling the aftermath of the firing in the best way for everyone involved. LuAnn and Jessica Harling's Ah-Ha Moments “When we’re having these conflicts, both sides are harboring stuff right? The one side feels oppressed—you’re asking too much of me. The other side feels like, you never do half the things we need done. Whatever the obstacle or object of the disagreement is, both people feel like they’re right, and they’re both usually aware of the tension.” -LuAnn “I’m hearing you say that we need to have the protocol for any person exiting our company established ahead of time. What you’re basically saying is we should all have an off-boarding process documented.” -LuAnn “It’s best to approach the conversation from a less emotional standpoint, because if it’s all bottled up inside of you, then it could pop in the conversation if you get a little bit of defensiveness. So do yourself a favor and get it out of your system first, before you even schedule the meeting.” -Jessica More About Jessica Harling With unwavering conviction, Jessica Harling can break down complex decisions to simplify an action plan. Her dynamic problem-solving can confront potential obstacles proactively and energize any team, making others feel valued to achieve their ambitious company goals. She is the founder of Behind the Design, a People Operations company that enthusiastically collaborates with leadership to build dream teams! From recruiting to training and process development, their intuition for creating strong emotional connections discovers and nurtures rockstar talent with established streamlined processes that impact the company’s bottom line. Connect with Jessica Harling Website Instagram Facebook LinkedIn A Big THANK YOU to Today’s Podcast Sponsor: This episode is sponsored by Exciting Windows! What’s new with LuAnn Nigara LuAnn University - Registration is now OPEN for the Winter 2024 semester! Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: WTFP 254: Jessica Harling: Confronting or Firing Family Members in Your Business WTFP 182: Jessica Harling: Training with Purpose: Effective Strategies for Training New Employees AWDB 760: Jessica Harling: The 7 Step Sales Process for Interior Designers and Window Treatment Professionals Other Resources Mentioned: Exciting Windows! 20th Annual Conference

Today With Tim Yurek: Welcome to Window Treatments for Profit. Today I’m joined by Tim Yurek for a second episode! This time, Tim discusses the difference between exit strategy and succession strategy, and he will also explain the four steps to identify and stop inefficient financial practices, as well as how to save and borrow money in a way that keeps it in your possession. Tim is a highly accomplished financial consultant. As the founder and CEO of Tier 1 Capital, he has spent over 35 years helping thousands of people across the country achieve their financial goals. More About Tim Yurek Tim Yurek is a highly accomplished financial consultant, veteran, and thought leader in his industry. As the founder and CEO of Tier 1 Capital, he has spent over 35 years helping thousands of people across the country achieve their financial goals. His expertise includes growing businesses, attracting/retaining top talent, planning for business succession and converting business equity into cash. Tim’s success in the financial consulting field has been recognized on a global level, as evidenced by his seat at the Million Dollar Round Table - an independent association of the world’s leading life insurance and financial service professionals. He has also earned the distinguished honor of being designated as “Top of the Table” within the organization, which places him in the top 1% of professionals in his industry worldwide. With his extensive experience and impressive track record, Tim is well-positioned to offer valuable insights and strategies to his clients. He is committed to helping them achieve financial freedom by minimizing risk, increasing accessibility, and putting them in control of their money. His expertise and dedication have earned him a reputation as a trusted advisor and mentor to many, and his insights have been featured on major media outlets such as Bloomberg TV. Connect with Tim Yurek FREE GIFT - Buyer’s Guide! Website Facebook Instagram LinkedIn LinkedIn YouTube What’s new with LuAnn Nigara LuAnn University - Registration is now OPEN for the Winter 2024 semester! Watch the Docuseries! http://www.luannnigara.com/cob Get The Goodies! For checklists, resources, and extra goodies from A Well-Designed Business sign up for free here. To Get on LuAnn’s Email List, text the word designbiz to 444999! Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into Action Book 2: A Well-Designed Business – The Power Talk Friday Experts Pre-Order Book 3: A Well-Designed Business – The Power Talk Friday Experts Volume 2 Connect with LuAnn Nigara LuAnn’s Website LuAnn’s Blog Power Talk Friday Like Us: Facebook | Tweet Us: Twitter | Follow Us: Instagram | Listen Here: Podcast Other Shows Mentioned: WTFP #253 - Tim Yurek: Three Disturbing Trends That Put Small Businesses at Risk Other Resources Mentioned: Exciting Windows! 20th Annual Conference Get the Goodies! Schedule A Strategy Session With Tim 6 Critical Considerations When Planning Succession & Executive Retirement In Your Family Business