What The Hell Just Happened?!

Your team is busy. You’re busy. Everyone’s working hard. So why does it still feel like nothing’s getting done? In this episode of What the Hell Just Happened?, Paul Edwards and CeCe unpack one of the most frustrating realities in growing businesses. The harder everyone works, the more stuck things seem to become. It’s easy to blame burnout. Or staffing. Or motivation. But the real issue is simpler and harder to see. The work is a mess. Not because your team isn’t capable, but because no one has stepped back to actually look at how the work is structured. Who owns what. What’s piling up. What’s getting dropped. And where leaders are quietly becoming the biggest bottleneck in the business. Paul shares the exact moment this clicked for him, standing in front of a wall covered in tasks and realizing two things at once. He was doing too much of the wrong work, and the team had more capacity than anyone thought. From there, the conversation dives into the key shifts that make all the difference: Why your most reliable people are often the most overloaded How being “good at something” can actually hold your business back The hidden cost of jumping between tasks all day And why starting more work is usually the reason nothing gets finished This isn’t about working harder. It’s about finally seeing what’s actually happening inside your business and fixing it. Because once you see it, you can’t unsee it. And that’s when things start to move. Have an HR situation you want Paul to unpack on the show? Record a voice memo and send it to [email protected]. Learn more at WTHJustHappened.com. CEDR HR Solutions is here to help when your HR issues leave you thinking, “What the hell just happened?!” Learn more here: CEDR HR Solutions Or give them a call (866) 414-6056

Most HR problems don’t start with bad intentions — they start with bad advice. In this episode of What the Hell Just Happened?, Paul Edwards and CeCe, CEDR’s COO and HR expert, unpack one of the biggest mistakes employers make when dealing with HR issues: going on the internet or an A/I tool and asking a question that requires much more context and nuance to answer, than you would ever imagine. What may sound like a simple problem to you, can quickly become risky when you consider the many variables, including laws, that must be taken into account by an expert before they can give you a correct answer. They discuss how experienced HR professionals approach problem-solving differently, relying on curiosity, investigation, and thorough documentation before taking action. Along the way, they highlight how balancing legal compliance with thoughtful leadership helps businesses resolve issues while protecting both their people and their organization. In this episode, you’ll learn: Why HR advice should never be given without context How investigations and documentation can shape the outcome of a workplace issue Why employment rules can vary significantly depending on the state What experienced HR leaders do before making difficult people decisions How asking better questions leads to smarter and safer HR outcomes If you own a business, manage a team, or handle HR responsibilities alongside everything else you do, this episode will help you approach internal investigations with confidence and a more informed strategic mindset before you act. Have an HR situation you want Paul to unpack on the show? Record a voice memo and send it to [email protected]. Learn more at WTHJustHappened.com. CEDR HR Solutions is here to help when your HR issues leave you thinking, “What the hell just happened?!” Learn more here: CEDR HR Solutions Or give them a call (866) 414-6056

Termination Without a Reason: Why Lawyers Love It, and How Smart Employers Protect Themselves Many business owners believe “at-will employment” means that when firing someone, not giving a reason is more protective than giving one. In this episode, Paul Edwards and Jennie (Director of Compliance at CEDR HR Solutions and former employment attorney) dismantle that myth and explain why “no reason given” can be one of the fastest ways to invite legal trouble. They break down real-world termination mistakes, why vague or abrupt firings often push employees straight to a lawyer, and how even legitimate issues (like tardiness or performance) can start to look like discrimination when you don’t communicate clearly. You’ll also hear why coaching and documentation matter, and how to keep termination conversations respectful, brief, and defensible. You’ll learn: Why your at-will status alone isn’t a legal shield How “no reason” can support create discrimination claims after the fact What lawyers looking to sure hate to find in the employee's record How to run a clear, respectful, defensible termination meeting Have an HR situation you want Paul to unpack on the show? Record a voice memo and send it to [email protected]. Learn more at WTHJustHappened.com. CEDR HR Solutions is here to help when your HR issues leave you thinking, “What the hell just happened?!” Learn more here: CEDR HR Solutions Or give them a call (866) 414-6056

Employees don’t usually quit “out of nowhere”, but for managers, it can feel that way. In this episode, Paul Edwards sits down with CeCe, COO of CEDR HR Solutions, to unpack why surprise staff shortages happen and what leaders often miss before employees walk out the door. Unexpected turnover can leave business owners scrambling, frustrated, and short-staffed. Paul and CeCe break down the early warning signs managers overlook, the HR blind spots that lead to sudden departures, and how better communication and leadership habits can prevent staffing crises before they start. You’ll learn: Why “surprise” employee exits are rarely sudden Common management missteps that drive quiet disengagement How to spot early warning signs before turnover hits Practical steps leaders can take to reduce unexpected staffing gaps What to do when an employee leaves without explanation Whether you’re a small business owner or a people manager handling HR issues daily, this conversation offers clear, actionable insights to help you protect your team and your business from surprise turnover. CEDR HR Solutions is here to help when your HR issues leave you thinking, “What the hell just happened?!” Learn more here: CEDR HR Solutions Or give them a call (866) 414-6056

Paul Edwards gets cheesy with this episode of What the Hell Just Happened?! With a totally new topic - Pizza. He does still answer a listener HR question at the end, however, this episode is a break from the typical HR content we typically share and gets into something more fun - how to make the perfectly imperfect pizza. Join Paul Edwards and Eileen Lyons as they share their culinary wisdom around all things pizza and take a mental break from all you’ve been holding onto this Tuesday. Recipe for Paul’s Not-Perfect Dough: Ingredients: All Purpose Flour 700gr. Semolena Flour 71 grms Instant Yeast 3gr. Water 501 Oil 23.5 Sugar 7.7gr. Salt 19 gr. Instructions: Mix all ingredients except for salt. 12 total minutes mixing. Let dough mix for about 6 minutes at medium speed in a stand mixer. Then let it rest for about two minutes before adding salt for the remaining 6 minutes. Turn dough out on a lightly floured counter. Form a large ball and then cover and let it double in size. Punch down and split into four balls. Place covered in the fridge for 48 hours to proof. You can use them or wrap in saran wrap and freeze. Recipe for Paul’s Pizza Sauce: Ingredients: Quarter of a medium onion, minced Seeded tomato sauce: Paul recommends a puréed style like Mutti, as removing seeds helps prevent heartburn Olive oil: About 3-4 tablespoons Finely minced garlic: 2-3 cloves Dried oregano Dry red pepper flakes: A pinch to taste (don't overpower the dough) Fennel is mentioned for Italian sausage flavor but not explicitly in this sauce recipe Instructions: Heat olive oil in a deep sauce pot over medium-high heat Cook minced onions until translucent (1-2 minutes) Add chopped garlic and cook for about a minute (don't fry too long to avoid bitterness) Add red pepper flakes and salt; cook together briefly Turn off the heat, add the tomato sauce, stir, then turn the heat back on low for another 2-3 minutes Adjust seasonings to taste The sauce can be refrigerated for 2-3 weeks, but be mindful that garlic can cause food poisoning if left too long.

In this episode of What the Hell Just Happened?!, Paul Edwards and Grace Godlasky discuss how core values can improve your business and your workplace culture. Join them as they discuss the importance of understanding and having core values. This week, episode 104 of What the Hell Just Happened?! is about how core values for your business can unify a growing team and help solidify your business reputation and your name in the community. Better workplaces make better lives. Important Links for this Episode: Blog from CEDR on core values and workplace culture. Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by Grace Godlasky to share the three prongs of a successful business, and actionable steps you can take to grow your company with a solid foundation through things like core values and a mission. Paul Edwards and Grace Godlasky also discuss: The reason for core values and why it’s important to have them and make sure your team understands them. What happens to the patient experience when your team does not follow your core values or when you do not have them, and how that impacts your business. A few of CEDR’s core values and what they mean to us How core values can be applied to run your business in your absence or in the wake of a busy season. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

In this episode of What the Hell Just Happened?!, Paul Edwards and CeCe Wilson discuss how rapid growth can both be exciting, but also lead to compliance concerns. Join them as they discuss the importance of having a handbook and knowing the laws around being a business owner. This week, episode 105 of What the Hell Just Happened?! is about how Med Spas experience rapid growth and the negative impacts of that success. Better workplaces make better lives. Important Links for this Episode: Blog from CEDR on rapid growth and compliance concerns Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by CeCe Wilson to share the legal risks around rapid growth and success, and actionable steps you can take to correct your mistakes and move forward with confidence. Paul Edwards and CeCe Wilson also discuss: Mara, a Med Spa owner who rapidly grew her Med Spa and is now struggling with compliance issues now that she’s expanding. The importance of a good handbook, and hiring/onboarding processes, and as much foundational structures as possible to grow successfully and compliantly. The importance of hiring on CEDR HR Solutions to help you get started on the right foot with people in your corner who can help you scale successfully and legally. What core values encourage in leadership roles at your practice. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

In this episode of What the Hell Just Happened?!, Paul Edwards and CeCe Wilson explore the pros and cons of quirky interview questions—and why they might be doing more harm than good in your hiring process. Join them as they discuss the importance of asking smart, strategic questions that actually help you find the right candidate. This week, episode 104 of What the Hell Just Happened?! breaks down the impact of quirky interview questions on hiring success. Better workplaces make better lives. Important Links for this Episode: Behavioral Interview Questions Where Interview Questions Come From How to Prepare for Interviews FREE Guide: Hiring Guide Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by CeCe Wilson to share insights on unusual interview questions they’ve encountered, plus practical tips to develop strong behavioral interview questions and stay consistent in your hiring process. Paul Edwards and CeCe Wilson also discuss: Why high-performing candidates are often put off by quirky interview questions. How these questions typically fail to assess job-related skills. Why behavioral interview questions are a far more effective alternative for hiring top talent. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

In this episode of What the Hell Just Happened?!, Paul Edwards and CeCe Wilson discuss why they don’t like the standard Performance Improvement Plans (PIPs), and even how it could cause legal trouble for small businesses. Join them as they discuss the importance of creating performance expectations and holding your team accountable. This week, episode 103 of What the Hell Just Happened?! is about why PIPs are not the best approach for managing employee performance concerns. Better workplaces make better lives. Important Links for this Episode: Blog from CEDR on PIPs Progressive Corrective Coaching Methods Blog from CEDR Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by CeCe Wilson to share the legal risks around PIPs, and actionable steps you can take to document performance corrections with employees. Paul Edwards and CeCe Wilson also discuss: The legal risks associated with what happens when you don’t follow the performance plan or can’t show documentation that the PIP was followed. How PIPs fail to address the root cause of poor performance and can undermine the morale of the team. What to do instead of a PIP for better performance and more legal protections for you and your business. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

This episode of What the Hell Just Happened?! dives into the compliance around immigration and I-9 forms so you are prepared should you have a visit to your workplace from ICE. Join Paul Edwards and his guest, Tiana Starke, as they discuss the importance of documentation around the right to work in the United States. This week, episode 102 of What the Hell Just Happened?! is about the I-9 and E-Verify documentation requirements of employers. Better workplaces make better lives. Important Links for this Episode: I-9 Webinar on E-Verify I-9 Readiness Blog by CEDR Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by Tiana Starke to share the importance of staying compliant with I-9 forms and E-Verify, should you be in a state that requires that, and actionable steps you can take to correct your errors if you have not been completing these processes up until now. Paul Edwards and Tiana Starke also discuss: Ensuring I-9 compliance, including what is expected of you as an employer and how to set up a new hire for success in completing this form correctly and on time. Understanding who is required to use E-Verify and what you need to know to complete this part of the onboarding process. How to correct past mistakes (and when not to), and how to move forward in compliance. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

When it comes to HR issues, we understand how tricky the situations can feel. Ultimately, you want to manage your team effectively and efficiently - but what happens when the situations are just a little too tough to handle on your own? You ask Paul. On today’s podcast episode, Paul answers three questions from our community about tough HR situations they are experiencing right now. This week, episode 101 of What the Hell Just Happened we tackle tough HR questions facing small private healthcare offices. Want to ask Paul a question? Send us an email at: [email protected] Better workplaces make better lives. Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, BackstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened, CEDR CEO and Founder Paul Edwards shares how to address an employee being harassed by patients and actionable steps you can take to have clear dress code policies to prevent the “just rolled out of bed” look from your team. Paul Edwards also discusses: The importance of having a clear handbook policy that outlines how employees can report harassment. How you can set standards for employee appearance. Whether you can accept a team member’s resignation early, or if you have to honor the two weeks notice they give you. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share and rate the show on your preferred listening platform. You can connect with us here: Website LinkedIn Instagram Facebook

On this episode of What the Hell Just Happened?!, Paul Edwards and CeCe Wilson discuss the importance of being proactive in managing your HR responsibilities. Join them as they discuss the need for company-provided emails and phones, the Hollywood mishaps that led to this lawsuit, and how this applies to your small practice. This week, episode 100 of What the Hell Just Happened?! is about Lively’s HR Nightmare - and how to avoid it in your own practice. Better workplaces make better lives. Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by guest CeCe Wilson to share the importance of not retaliating on employees who bring up issues in the workplace, and actionable steps you can take to ensure you have a system in place to handle employee complaints and concerns. Paul Edwards and CeCe Wilson discuss: The crucial need for all businesses, regardless of the size or number of employees, to have clear HR policies and procedures in place, including an employee handbook. The need for a clear and concise procedure for handling complaints and concerns from employees - from complaint through investigation. The responsibility of employers for creating a workplace free from harassment and discrimination. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

Our 100th episode of What the Hell Just Happened?! discusses the shocking truth about DIY handbooks and why borrowing an employee handbook from another practice can lead to legal ramifications. Join Paul Edwards and his guest, Kimberlee Polansky, as they discuss the importance of properly written employee handbooks for your small privately owned practice. This week, episode 100 of What the Hell Just Happened?! is about your secret weapon as a business owner or manager: the employee handbook. Better workplaces make better lives. Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by Kimberlee Polansky to share the importance of having a well written handbook provided by experts, and actionable steps you can take to ensure all your employees follow the policies and procedures laid out in your handbook. Paul Edwards and Kimberlee Polansky also discuss: The legal ramifications of a poorly made employee handbook. How employee handbooks can help protect you from costly mistakes. Why you need to not just have a handbook, but actually understand each policy in and out so you can effectively enforce it. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

This episode examines three common HR issues facing small businesses and offers practical guidance for navigating employee requests, religious expression in the workplace, and office relationships. Join Paul Edwards as he discusses three of your burning HR questions. This week, episode 99 of What the Hell Just Happened?! is about Ask Paul Anything questions from podcast listeners.. Check out Lodmell & Lodmell. Better workplaces make better lives. Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards shares three of your tough HR questions, and actionable steps you can take to set clear and legal boundaries for open religious practices in the office. Paul Edwards also discusses: Establishing clear employee dating policies, and how to deal with employees who are matching on online dating apps. How to handle employees asking for adjusted schedule changes to accommodate school drop off and pick up schedules. Why you may not want to “just say no” to employee requests, even if legally you can. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

This episode provides valuable insights into the often misunderstood concept of at-will employment, from the actual power it gives both employers and employees, to the history of how it came to be. Join Paul Edwards and his guest, Divya Pillai, as they discuss the importance of documentation and 1:1s with employees in at-will states. This week, episode 98 of What the Hell Just Happened?! is about the limitations of at-will for employers. Better workplaces make better lives. Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by Divya Pillai to share the importance of staying compliant with timekeeping errors by employees, and actionable steps you can take to avoid common timekeeping pitfalls. Paul Edwards and Divya Pillai also discuss: Clarity on at-will employment - what it is and what it is not. Understanding the limitations and legal aspects of at-will employment that many employers don’t realize. Real-world examples of how providing no reason for a termination can cause more damage than providing a reason at termination. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

This episode is a must-listen for anyone who has employees and wants to avoid a timekeeping nightmare! Using a real-life example of a hospital system that had to pay a huge settlement, you'll learn how simple mistakes like rounding time clock punches incorrectly can have major consequences. We'll also break down how to use timekeeping software effectively (and legally!) so you can protect your business and treat your employees fairly. Join Paul Edwards and his guest, Tiana Starke, as they discuss how common timekeeping blunders can really add up. This week, episode 96 of What the Hell Just Happened?! is about timekeeping compliance concerns and how to avoid them. Better workplaces make better lives. Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by Tiana Starke to share the importance of staying compliant with timekeeping errors by employees, and actionable steps you can take to avoid common timekeeping pitfalls. Paul Edwards and Tiana Starke also discuss: Case Study: How one large hospital lost a lot of money by common timekeeping errors that could have been avoided. FLSA Compliance and regulations you may be accidentally breaking How to address timekeeping concerns with your employees, and what NOT to say If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

Do you have an employee that’s hindering growth and innovation in your practice? This podcast explores the concept of “blockers” -- those employees who, often unintentionally, stifle progress and demoralize teams. Join Paul Edwards and his guest, Michelle Richard, as they discuss how to turn blockers on your team into champions of change. This week, episode 95 of What the Hell Just Happened?! is about how to manage employees resistant to change. Better workplaces make better lives. Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by Michelle Richard to share the importance of recognizing and addressing “blockers” in your dental practice, and actionable steps you can take to turn those individuals into supporters of your practice's growth and innovation. Paul Edwards and Michelle Richard also discuss: How to identify blockers on your team, based on key common characteristics and behaviors. Blockers can severely hinder growth and innovation, but when overcome and managed correctly, they can be the champions of change in your practice. Various ways in which you can manage blockers, and why the way you want to approach them may not be the best for your practice. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

It’s Election Day, and your team members may have a lot on their minds - including the political choices of their coworkers. Join Paul Edwards and his guest, Jeff Dorfman, as they discuss the political tensions we are seeing in workplaces across the country, and why this is just the start of the political tensions at work. This week, episode 94 of What the Hell Just Happened?! is about how to handle workplace political tension. Join CEDR’s newsletter and gain access to the latest HR news, advice and education. Better workplaces make better lives. Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, backstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by Jeff Dorfman to share the importance of handling political tension the correct (legal) way in the office, and actionable steps you can take to manage the tension between employees without breaking the law. Paul Edwards and Jeff Dorfman also discuss: The prevalence of political tension in the workplace, and why you should care about the political tension within your team. Why private practice owners and managers are not obligated to uphold freedom of speech like the government - and yet there are ways you could get in trouble for telling employees not to talk about certain topics in the workplace. Examples of practical approaches to managing political discussions, from minor issues to tension that affects patient care. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook

It’s Halloween week and we have monsters lurking in dental practices all over the nation - and we want to help you stop them! Join Paul Edwards and his guest, Britt Lanza, as they dissect the gory details of the Timekeeping Zombies eating away at your time and brains, the Work Conflict Werewolves who shift when things get stressful, and the Emotional Vampires who can’t possibly see the silver lining of anything. This week, episode 93 of What the Hell Just Happened?! is about how to approach managing different types of monsters in your office for business success. You can check out Time Keeping with CEDR here. Better workplaces make better lives. Our podcast sponsor, CEDR HR Solutions, knows there’s a better, easier way to HR. With our industry-leading approach, we support over 3,000 small and medium businesses across the country through custom handbooks, one-on-one HR coaching, and education. From HIPAA training to our expansive software, BackstageHR, our affordable and tailored approach enables you to address any issue with ease. In this episode of What the Hell Just Happened?!, CEDR CEO and Founder Paul Edwards is joined by Britt Lanza to share the importance of knowing what monsters you may be dealing with in the office and actionable steps you can take to manage these monsters so their behavior doesn’t cost the office more time and money than it needs to. Paul Edwards and Britt Lanza also discuss: Timekeeping Zombies; what they are, the dollars you’re wasting by not handling them correctly, and how best to hold these employees accountable so they stop creating payroll issues. Workplace Conflict Werewolves; how to identify them, what they do to the overall work culture, and how to rein them in so they can help with change or stressful situations instead of making these problems worse on the team. Emotional Vampires; how they suck the good out of your practice and the only way to “kill” them for good. If you are a business owner or an office manager looking to simplify your HR process and you are not already subscribed to our HR Insider Newsletter, you need to click here to start receiving the most current, updated information for your office. Be sure to tune in every other Tuesday and listen to past episodes to get informed about tons of HR tips and best practices. Thank you for listening! If you enjoyed today’s episode, please make sure to share this episode on LinkedIn or with your team, and don’t forget to follow, share, and rate the show on your preferred listening platform. Email questions or comments for Paul at [email protected] You can connect with us here: Website LinkedIn Instagram Facebook