
Episode 471
What is a chatbot and should you care? All you need to know.
You may think you know what a chatbot is and have dismissed them as a gimmick. But they might be worth another look.
UX Insights - User Experience Leadership and Strategy
February 28, 20179m 2s
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Show Notes
You may think you know what a chatbot is and have dismissed them as a gimmick. But they might be worth another look.
https://boagworld.com/usability/chatbot/