
Episode 624
Service Design: What Is It and What Does It Involve?
Confused by the term service design? Wondering how it relates to customer experience or user experience design? In this post, I attempt to bring some clarity.
UX Insights - User Experience Leadership and Strategy
March 17, 20208m 14s
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Show Notes
Confused by the term service design? Wondering how it relates to customer experience or user experience design? In this post, I attempt to bring some clarity.