Episode 595
How does digital, and customer experience fit into organisational structures?
Digital is forcing businesses to reorganise, creating new teams of digital specialists and customer experience experts. However, these teams do not fit neatly into existing departmental structures, and that often leads to conflict.
UX Insights - User Experience Leadership and Strategy
August 27, 20198m 19s
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Show Notes
Each episode of Digital Insights is based on the articles of Paul Boag. To read the post related to this post go to: https://boag.me/2P4yiEY