Episode 593
BT Business: 3 Cautionary Lessons of a Bad Customer Service
A bad experience I had with BT business perfectly demonstrates how conversion is about more than a compelling sales and marketing experience.
UX Insights - User Experience Leadership and Strategy
August 13, 201911m 52s
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Show Notes
Each episode of Digital Insights is based on the articles of Paul Boag. To read the post related to this post go to: https://boag.me/2yR219H