Episode 437
Are you failing your users like Nuance?
Software company Nuance shows us a terrifying fact. That a lack of focus on customers feelings and needs can destroy brand perceptions. A mistake we all make.
UX Insights - User Experience Leadership and Strategy
April 12, 20166m 58s
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Show Notes
Software company Nuance shows us a terrifying fact. That a lack of focus on customers feelings and needs can destroy brand perceptions. A mistake we all make.