Transit Unplugged

Here's a stat you don't hear every day: over the course of his career (so far), Adam Leishman has helped move over 1.8 billion people. Billion. With a "b." I guess that's what happens when you've worked in three of the top transit cities in the world: London, Singapore, and Hong Kong.In his conversation with host Paul Comfort, Adam talks about Hong Kong's transit model where transit companies operate as true commercial businesses that receive no support or subsidy from the government. Adam's experience working in transit from Australia to Europe to Asia has shown him the true value of transit to society, and one of the most important things we can do is just get people out of cars and onto buses and trains.Paul and Adam also talk about:How the Hong Kong system worksAdam's global transit careerAdam's media business started in the midst of the pandemic which is now the second largest advertising agency in Hong KongLiving car free for nearly 10 yearsYou'll also learn about Adam's approach to leadership and where he sees transit needs to go in the future if it wants to be successful over the long term. This is one of those interviews where just when you think someone couldn't say more profound things, they do. Make sure you listen all the way to the end for Adam's transit vision.Next week we have a holiday week special! Paul appeared on the Lunch with Leon podcast recently so we're going to bring that episode to you next week. On that episode Paul talks about his book with the host and one of the book's contributors, Simon Reed.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at [email protected] us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction to Hong Kong's Unique Transit System00:48 Meet Adam Leishman: CEO of Bravo Holdings01:06 Hong Kong's Public Transit: A Deep Dive03:12 Challenges and Innovations in Hong Kong's Transit04:10 Understanding Hong Kong's Transit Operations06:37 Revenue Models and Media Ventures11:00 Global Transit Insights and Future Trends13:50 Adam's Family Legacy in Public Transport19:36 Final Thoughts and Closing Remarks24:26 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

In this episode Paul Comfort interviews Erick Van Wagenen, CEO of WeDriveU, formerly National Express. They discuss the transformation of National Express, the North American Transit Alliance, and the evolving role of contractors in public transportation. Additionally, Erick reflects on his 18-year career with WeDriveU, where he progressed from assistant general manager to CEO, and discusses the rebranding and strategic initiatives under his leadership.Erick shares his insights on industry trends, including electrification, addressing labor shortages, and leveraging innovation to help operators drive more safely. Erick and Paul also discuss the impact of inflation on costs and how strong partnerships with agencies paves the way through the rough spots.And we don't usually get into other forms of transit like on-campus shuttles, but these connections are fundamentally important to schools and the community. Erick talks about campus transportation systems, like at Princeton University, that connect students and the larger community together. Finally, Erick reflects on WeDriveU's approach to global operations, adapting to post-COVID challenges, and how contracting helps shape the future direction in the transit sector.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at [email protected] us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction to Transit Unplugged02:02 Interview with Eric Van Wagenen Begins02:25 National Express and WeDriveU Overview03:00 Global Operations and Services03:59 Entrepreneurial Spirit and Customer Success06:57 Industry Trends and Challenges08:55 Innovation in Transportation12:19 Campus Transportation Focus13:47 Future of Public Transportation14:42 Impact of Inflation on Contracting16:39 Conclusion and Final Thoughts16:53 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Plus policing on the subway and upcoming transit conferences. Last week, New York Governor Kathy Hochul abruptly put a stop to New York City's planned congestion charges due to come into effect June 30th. This announcement took nearly everyone by surprise, critics and supporters alike, and this week we have Matthew Daus return as our guest to talk about this sudden change, what it means for the New York MTA's budget, and if congestion pricing will return to the city.We've talked about congestion pricing many times on the show before, from Matthew a year ago to the outgoing head of MTA Rich Davey and just recently Transport for London's Andy Lord. It's a hot topic with strong opinions on both sides of the issue. With congestion charging in NYC seen as a test bed for cities like Los Angeles and San Francisco, its fate is now uncertain in the U.S.Matthew and Paul continue the discussion on another hot topic right now: transit safety and policing. Recently the U.S. National Guard was deployed in the New York Subway to fight rash of violent incidents. Matthew and Paul talk about safety in transit and how it affects returning ridership.Paul and Matthew wrap up their conversation with a discussion of the International Association of Transportation Regulators upcoming conference in October and their new collaboration with the CoMotion conference.Next week, Erick Leishman CEO of WeDriveU (formerly National Express), talks with Paul about the state of contracting in the U.S. and its essential role in delivering innovative transit solutions.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at [email protected] us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction and Breaking News00:51 Expert Guest Introduction: Matthew Daus02:33 Discussion on Congestion Charging11:10 Crime and Safety on the New York Subway15:56 Matthew Daus' Professional Roles and Upcoming Conference20:18 Collaboration with CoMotion21:58 Conclusion and Final Thoughts22:29 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

While in Halifax, Canada filming Transit Unplugged TV, Paul sat down with Dave Reage, Executive Director of Halifax Transit and First Vice Chair of the Canadian Urban Transit Association (CUTA) to talk about his transit system, testing their new electric buses, and building new ferry terminals for an electric ferry fleet (a first in Canada). Dave shares insights into Halifax's rapid growth, his background, and the challenges and innovations facing the industry in Canada. Dave talks about how critical CUTA is in molding future leaders. Before heading over to Dartmouth on the ferry for some seafood, Dave shows Paul around the future Mill Cove Ferry Terminal and talks about their new electric ferries. Dave details plans for a bus rapid transit network and the adoption of new fare technologies like open payment systems."I've been telling my team to keep in mind, the last time we had a transition this significant, we were actually going from trolley buses to diesel buses, so it's all kind of coming full circle now. And the testing piece is so crucial because we need to learn everything we can and make sure we know how it's going to work, make sure it's going to work, before we ever put it out into public service. Although the bus itself is very similar to the untrained eye, so many systems are different, new, modern. From safety to reliability, we need to make sure we've tested everything out very thoroughly and we're comfortable with." - Dave ReageTransit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at [email protected] us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction by Paul Comfort03:19 Welcome to the show03:31 Overview of Halifax Transit04:03 Electric and Alternative Fuel Buses06:25 Funding and Structure of Halifax Transit09:58 Ferry System Expansion17:49 CUTA and career development21:24 What's coming up for Halifax Transit22:43 Bus Manufacturing Issues24:08 Coming Up Next Week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

This week Paul chats with Faye DiMassimo, CEO and Executive Director of Chatham Area Transit Authority (CAT) in Savannah, and soon to be Chief of Planning and Economic Development for the City of Savannah. Paul and Faye discuss the recent APTA Public Transit CEO Conference, Faye's career path (including recent promotion), and the innovations at CAT, including hybrid ferries, an electric microtransit pilot, and their long-term fiscal plan.They get into how CAT is preparing for the fiscal cliff as COVID federal relief runs out and challenges getting grants based on local matches. Faye reflects on how transit CEOs support each other in good times, and bad. Paul and Faye close with a special coda about new role in the City of Savannah, continuing her mission to improve public mobility for everyone in Savannah. The episode highlights the importance of community, equity, and sustainability in public transit.Next week we have repeat guest Dave Reage giving Paul a tour of Halifax by land and sea!Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at [email protected] us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:05 Welcome to Transit Unplugged01:10 Interview with Faye DiMassimo01:56 Hosting the APTA CEO Summit in Savannah02:34 Challenges and Opportunities for Transit CEOs06:46 The Evolution of Faye's Career in Transit09:35 Inside Savannah's Transit System: CAT13:38 Savannah's Charm and History15:55 Innovations in Transit: Electric Microtransit and More17:41 Master Planning for the Future of Transit in Savannah19:48 Preparing for the Fiscal Cliff and Closing Thoughts24:56 Update to this interview28:04 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Across North America there are four fundamental issues facing transit agencies:Getting enough busesGetting enough people to fix and drive the busesGetting enough funding to keep running the busesGetting (cyber)secureThe bus manufacturing crisis is forcing many transit agencies to get creative at keeping buses running longer. Workforce shortages mean agencies are getting creative at finding and hiring enough people. With a fiscal cliff looming for many agencies, finding ways to save money and still offer the same level of service means finding some new ways to connect people on something other than a 40 foot bus. And every week someone makes the news for getting hacked, so keeping systems secure is a lot harder than it used to be.Joining Paul on stage for a transit leaders roundtable at TripSpark Ignite are:Pam Shepherd, Executive Director, Federated Transportation Services of the Blue GrassRyan Landers, General Manager Lawton Area TransitRandy Anderson, Operations IT Systems Administrator CityBus – Greater Lafayette Public TransitMatt Maier, Director of Operations Lake TranWhat makes this roundtable unique isn't that they are talking about these issues, but that they've found creative and innovative ways to address them. Learn how:Simple ads on buses are getting more applicationsCreating flexible schedules has brought in a whole new group of driversMaking sure every usable part of a bus at the end of its life is used to extend the service life of the rest of the fleetAuditing your system is the first step to actively preventing hacks on your systemsSit back and enjoy a fun, interesting, and informative discussion about the top issues facing our industry and how four agencies are meeting them head on.Next week on the show we have an interview with Faye DiMassimo. When Paul interviewed her, she was leading Chatham Area Transit in Savannah, Georgia, but since then she has a new job with the City of Savannah. Her job still involves connecting people, but has a much bigger and more interesting mandate than transit alone. It's not often we have an interview where we get to talk with someone before and after a career transition. Make sure you tune in for this one!Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at [email protected] us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:04 Introduction from Tris Hussey, Editor Transit Unplugged01:11 Transit Leader Roundtable at TripSpark Ignite01:51 Introducing the Panelists: Leaders in Transit02:23 Tackling Transit Challenges: From Driver Shortages to Public Amenities06:00 Innovative Solutions and Success Stories in Transit11:25 A Day in the Life of Transit Leaders22:38 Navigating Post-COVID Challenges and Opportunities23:18 Ridership and Revenue Trends: A Closer Look25:06 Innovative Solutions for Transit Systems33:33 Embracing Technology for Future Growth37:32 Personal Insights and Agency Success Stories42:07 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

Transport for London (TfL) covers every transport means possible from the iconic red double-deck buses to The Tube to trains and even ferries. Which means the person in charge of it all has a lot going on at any given moment. Andy Lord, Commissioner for TfL spent over 25 years in aviation before coming to transit in 2019 to run The Tube with then Commissioner Andy Byford. Sitting down with Paul, Andy about his career and the enormity of the job of managing nearly 30,000 people moving millions of people a day.Andy tells Paul how the mix of contracting, direct operation, and concessions keeps everything moving across the entirety of London and beyond.But most of all Andy sees himself as a steward for the future of TfL. You'll hear about his plans to hit zero emissions and keep a system that still has Victorian-era infrastructure up-to-date, safe, and efficient.Next week on the show we have a transit leaders roundtable recorded live at TripSpark Ignite. This episode hits on the biggest issues facing transit today: budgets, the bus manufacturing crisis, hiring enough people, and cyber security.Transit Unplugged is brought to you by Modaxo https://www.modaxo.comHost: Paul ComfortProducer: Paul ComfortEditor and Writer: Tris HusseyExecutive Producer: Julie GatesSpecial thanks to:Brand Design: Tina OlagundoyeSocial Media: Tatyana MechkarovaMarketing Content, Transit Unplugged Newsletter, & transit puns: Tris HusseyIf you have a question or comment, email us at [email protected] us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Transit Unplugged Featuring Andy Lord, Commissioner of Transport for London00:11 Introducing Andy Lord: London's Top Transport Official00:27 A Year of Leadership: Andy Lord's Journey and Achievements03:02 Inside TfL's Successes: From Surplus to the Superloop05:16 The Scale of TfL: Operations, Fleet, and Staff07:06 Funding and Structure: How TfL Operates Within London's Government08:38 From Airlines to Underground: Andy Lord's Career Path16:07 Innovations and Challenges: Moving Towards a Zero Emission Fleet18:35 Congestion Charging and ULEZ: London's Approach to Traffic and Emissions23:44 Looking Ahead: Technology, Accessibility, and Learning from Others29:12 Coming up next week on Transit UnpluggedDisclaimer: The views and opinions expressed in this program are those of the guests, and do not necessarily reflect the views or positions of Modaxo Inc., its affiliates or subsidiaries, or any entities they represent (“Modaxo”). This production belongs to Modaxo, and may contain information that may be subject to trademark, copyright, or other intellectual property rights and restrictions. This production provides general information, and should not be relied on as legal advice or opinion. Modaxo specifically disclaims all warranties, express or implied, and will not be liable for any losses, claims, or damages arising from the use of this presentation, from any material contained in it, or from any action or decision taken in response to it.

This week we're celebrating the release of Paul's newest book, The New Future of Public Transportation, which is the sequel to The Future of Public Transportation published early in 2020. To say public transport faced an crisis or inflection point in the past four years is an understatement.In this updated edition, Paul collected essays by 30 transit leaders from around the world covering every major topic facing transit today from workforce to safety, infrastructure to faring. On the show today Paul chats with two of the contributors, Dr. Karen Philbrick, Executive Director of the Mineta Transportation Institute, and Paige Malott, high speed rail researcher with the International Union of Railways about their chapters and their ideas on the future of public transit.We conclude the episode with Paul talking about what's covered in each of the chapters of the book and the people who wrote them. Make sure you listen right to the end of the show so you don't miss it!You can order the book on Amazon now: https://www.amazon.com/dp/1468607618?ref_=cm_sw_r_cp_ud_dp_1B7E4H4QFZVKHANFW7DSNext week we have Andy Lord Commissioner for Transport for London (TfL). TfL is the largest public transport network in the world covering nearly every transport mode possible. It's a huge job and you get to hear not only about this massive system, but how Andy's experience in the aviation industry prepared him for the job.If you have a question for Paul about anything related to public transit, zap him an email at [email protected]. Paul might even read and answer your question on a future episode of the podcast.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:05 Introducing The New Future of Public Transportation02:29 Diving into Hot Topics with Dr. Karen Philbrick17:38 Exploring High Speed Rail with Paige Malott27:49 About the Book and Contributors27:56 A Comprehensive Overview of Book Contributors29:52 The Future of Public Transportation: A Global Perspective33:31 Zero Emission Vehicles and the Future34:35 Data, AI, and Cybersecurity in Transit35:00 Funding, Faring, and the Fiscal Cliff35:35 Geographic Futures and Global Insights36:12 Coming up next week on Transit Unplugged

In a previous episode we talked about SEPTA's innovative SCOPE (Safety, Cleaning, Ownership, Partnership, and Engagement) program -- https://transitunplugged.com/transit-unplugged-podcast/how-septa-is-making-a-difference-in-the-lives-of-vulnerable-people/ -- and how it was helping the city's most vulnerable people. This week we get the big picture from the woman at the head of it all.Emily Yates reports right to CEO Leslie Richards and leads a team that's willing to take a risk on something new and if it doesn't pan out, learn from it and move on. Her recent pilot on using AI-powered cameras to detect weapons didn't turn out like people expected. But, Emily and her team have distilled what they've learned and are looking at new ways to accomplish the same goal--keep weapons off the system.Emily's approach to innovation is very human-focused. She thinks about things like; "How do we make transit more welcoming for women and moms? Is there more we can do help our drivers feel physically and emotionally safe? Are we doing the right things to make it easier to take transit instead of a private car?"In the interview Emily talks about programs like:Letting moms keep kids in strollers and not having to unpack shopping carts on busesSolar-powered, e-ink displays at stops to show route updates and next bus informationPrograms to help operator safety and mental healthSEPTA's transition to a zero-emission fleetPlus how she navigates the process of getting buy in for these initiatives inside and outside the agency.Coming up next week we're celebrating the release of Paul's newest book The New Future of Public Transportation with two of the contributors Dr. Karen Philbrick and Paige Malott. You can pick up a copy on Amazon https://a.co/d/dqp2redIf you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction to Emily Yates and SEPTA Innovations00:22 Driving Innovation at SEPTA: A Deep Dive05:19 Enhancing Rider Experience with Real-Time Data and Accessibility10:35 Navigating the Approval Process for New Initiatives13:21 Focusing on Operator Safety and Well-being17:49 The Future of Transit: Zero Emission Buses and Workforce Development24:10 Coming up next week on Transit Unplugged

Transit Unplugged, the world's leading podcast for transit professionals, is hosted and produced by Modaxo SVP and transit evangelist Paul Comfort. Each week, Paul sits down with public transit leaders from around the world to talk about their agencies, how they're facing current challenges, their thoughts on the future of public transit, plus insights into their careers and their approaches to leadership.You'll learn exactly what it's like to lead a transit agency, big or small, urban or rural, from the people who are in the chairs doing the job. Tune in to hear these unfiltered, unscripted, and unplugged conversations with the people who are shaping public transit today and tomorrow. Find us wherever you listen to podcasts.

Welcome to episode 300 of Transit Unplugged! When Paul started the podcast in November 2017, I don't think anyone would have thought that seven seasons later we'd be at our 300th episode.Paul started this podcast to shine a light on the impact of transit on society and give transit leaders a chance to talk about their agencies and their careers, unfiltered and unplugged. Throughout the pandemic Paul interviewed leaders about what it all meant to transit. How were agencies dealing with health restrictions. How agencies were keeping front line workers safe.Since the pandemic, the issues have changed. Now it's getting enough drivers, changing ridership patterns, the bus manufacturing crisis, and the looming fiscal cliff.Paul continues to meet these issues head on with frank discussion about how agencies are addressing the challenges and how it's shaping them as leaders.We're celebrating this milestone with a CEO Roundtable with four leading transit CEOs talking about their agencies, what it's like to be a CEO, and the challenges they face today.Recorded live on stage with Paul are:Frank White, III (Kansas City Area Transportation Authority)Tiffani Scott (Paratransit, Inc.)David Scorey (Keolis North America)Jameson Auten (Lane Transit District)Next week on the show, we have the Chief Innovation Officer from SEPTA (South East Pennsylvania Transportation Authority) Emily Yates talking about not just the innovations she's leading, but the entire process of innovating in public transit overall.0:00 Transit Unplugged Episode 300!00:05 Introduction by host and producer, Paul Comfort01:35 Welcome to Transit Unplugged Live: CEO Roundtable02:04 The State of Public Transit: Challenges and Changes03:42 Innovative Solutions in Transit: Sacramento's Story06:19 Addressing Transit's Relevance and Financial Sustainability06:45 Operational Efficiency and Service Adaptation in Boston09:47 Redefining Transit's Role in the Community13:52 The CEO Experience: Leading in Transit23:39 Lightning Round: Future Directions and Innovations29:14 Coming up next week on Transit Unplugged

Justin Stuehrenberg GM of Madison Metro and his team used COVID as the impetus to finally put a long-planned system redesign into motion and completed it in June 2023. Since then they've seen a 15% increase in ridership. Justin and Paul talked about how his new network works, how geography figured into it, and the new bus rapid transit (BRT) lines coming soon that will use battery electric buses charged en route with overhead pantographs.Also in this episode:Being part of city government--the good and badWorking with multiple city councils for approvals and fundingJustin's path from designing airplane engines to transit engineering and planning.Coming up next week...It's episode 300! Yes, we're celebrating 300 episodes with the ThinkTransit CEO Roundtable, covering the most pressing issues in transit today with four of the industry’s most influential CEOs.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Welcome to Transit Unplugged00:15 Introducing Justin Stuenberg and Madison Metro Transit01:38 Madison's Unique Transit Challenges and Solutions05:13 Funding and Operational Structure of Madison Metro07:03 Revolutionizing Transit: Bus Network Redesign and BRT Implementation18:15 Looking Ahead: Future Projects and Personal Insights21:43 Coming up next week on Transit Unplugged

In this special episode we have guest host, and past guest, Dr. Kaan Yildizgoz hosting a live CEO roundtable from the Modaxo booth at the UITP MENA Transport Congress and Exhibition. Kaan is joined by:Renée Amilcar: President of UITP & General Manager of OC Transpo, CanadaAbdulla Al Marzouqi: Director General – Integrated Transport Centre (ITC), Abu DhabiMohammed Obaid Al Mulla: Member of the Board of Directors of Roads and Transport Authority & Chair of UITP MENA Division, DubaiKaan and his guests talked about not only public transport in the Middle East post-COVID, but also the exciting future in what has been a very car-centric region. In previous episodes of Transit Unplugged from the Middle East, one of the most interesting things has been the interweaving of taxis into the larger public transport system. Now with autonomous taxis becoming a reality, even more exciting opportunities are happening in the region.Now with metro systems being built across the region, as well as zero emissions fleets, the Middle East is showing its colors as one of the most innovative regions in the world.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Dr. Kaan Yildizgoz, guest hostJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Welcome to the Transit Unplugged CEO Live Roundtable00:03 Introduction from Kaan Yildizgoz00:51 Introducing the Panelists: Leaders of Global Mobility02:32 Exploring Post-COVID Mobility Trends and Priorities04:18 Focusing on the Middle East: Challenges and Innovations in Mobility10:38 The Future of Mobility: Digitalization and Autonomous Taxis19:10 Concluding Remarks and Future Aspirations in Mobility23:42 Thank you for listening

Usually on Transit Unplugged we bring you the voices and stories of transit leaders from around the world, but this week we have something a little different. Join Paul as he sits down with Oklahoma City Mayor David Holt to talk about transit, politics, and changing how people view public transit in his city.As David describes it, like many cities West of the Mississippi, Oklahoma City was planned, developed, and built for cars. Transit was seen as transportation of last resort. What this translated into was a sporadic and sparse transit system where people could wait a hour for the next bus after walking miles to get to a stop that's just a stick in the mud.David and his predecessor thought it was time to change that and create a modern, robust transit system in Oklahoma's capital city. Now the city is building out its bus route network, putting in bus rapid transit (BRT), and looking at light rail to connect two key suburbs. David's plan hinges on doing big things in small steps over the course of a few years. Instead of proposing a massive light rail network, he's proposing this smaller, focused project to prove it out and build support for the project over the long-term.We think you'll enjoy this refreshing discussion from a pro-transit politician who is building support regardless of your politics.Coming up next week on the show we have Justin Stuehrenberg, General Manager of the Madison Metro Transit System talking about his big projects happening in his city.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Welcome to Transit Unplugged00:05 Introducing Mayor David Holt and Oklahoma City's Transit Vision02:04 The Geography and Demographics of Oklahoma City05:33 Embark: Oklahoma City's Public Transit System07:42 The Evolution of Public Transit in Oklahoma City12:37 Funding Transit: The Role of MAPS Initiatives16:32 The Future of Transit: Regional Transit Authority and Light Rail Plans22:32 Political Perspectives on Transit and Closing Thoughts27:24 Coming up next week on Transit Unplugged

Update July 31, 2024: This podcast episode, the companion podcast episode, and the Transit Unplugged TV episode were honored with a Spotlight Award by the South West Transit Association. More info here: https://transitunplugged.com/transit-unplugged-2024-spotlight-award/We kicked off 2024 with an episode with Rep. Earl Blumenauer--https://transit-unplugged.captivate.fm/portland-streetcar--who could be credited for the modern streetcar boom in America, and this week we see how streetcars actually drive billions in economic development in Kansas City. Streetcars aren't just moving people and connecting the city in Kansas City, they are driving businesses like the aptly named Streetcar Grill which stands in what used to be a parking lot.Tom Gerend has been part of the Kansas City streetcar project since the beginning, first as part of the planning organization that put the project in motion and now as Executive Director of KC Streetcar. For Tom, this streetcar network is his baby; it's a project that creates a legacy for all of Kansas City. But that's not where we start off the interview.Historic Union Station in Kansas City was left to rot and ruin; almost demolished from disuse, but a ballot initiative brought it back to life and is now a landmark for the city. Union Station isn't just a transportation hub for the streetcar and Amtrak, it's a gathering place for the entire city. Tom took Paul for a tour of this architectural jewel and everything that's inside, including a model train exhibit and a science museum!From Union Station, Tom takes Paul on the streetcar to tell him all about the network and its contributions to the city. From low floors that make it easy for anyone to board to keeping the system fare-free, KC Streetcar is fast becoming integral to the city.Paul and Tom finish up at the Streetcar Grill and talk more about his career, the plans for the streetcar network, and the economic benefits it's brought to the city.And if all of this sounds amazing, you can see it all on April 11th on Transit Unplugged TV! Make sure you subscribe on YouTube so you don't miss this episode! https://www.youtube.com/@transitunpluggedIn case you missed last week's episode with KCATA CEO Frank White, give it a listen now to learn more about Kansas City and its transit system: https://transitunplugged.com/transit-unplugged-podcast/frank-white-iii-kcata-tod/Additional music by Kemet the Phantom "Get Out" ft. The Pharoahs iTunes - https://goo.gl/JFk66P . Used with permission.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Tom Gerend and KC Streetcar contribute billions to Kansas City's economy00:03 Introduction from host Paul Comfort00:21 Exploring the KC Streetcar with Tom Gerend00:41 Union Station: A Historical Gem in Kansas City01:09 On Board the KC Streetcar: A Ride Through Innovation06:13 Expansion and Development: The Future of KC Streetcar14:13 The No-Fare System: A Model for Urban Transit22:43 At The Streetcar Grill22:43 Economic Impact and Community Development26:07 Reflecting on the Journey: Tom Gerend's Vision for Kansas City27:15 Coming up next week on Transit Unplugged

Update July 31, 2024: This podcast episode, the companion podcast episode, and the Transit Unplugged TV episode were honored with a Spotlight Award by the South West Transit Association. More info here: https://transitunplugged.com/transit-unplugged-2024-spotlight-award/Frank White III is a strong advocate of Transit Oriented Development (TOD) and has a track record of making it happen. He oversaw TOD for Kansas City Area Transportation Authority (KCATA) before becoming CEO nearly two years ago, now faced with a fiscal cliff, Frank is pushing KCATA into the future of transit and TOD.KCATA was one of the first systems to go fare free during the pandemic, but that decision to keep people riding has a clear cost--KCATA doesn't have farebox revenue to close funding gaps, but TOD could change that. Developing land managed by the agency could bring in not only more revenue for the agency, but also an economic boost for the region. Already the KCATA MAX BRT (Bus Rapid Transit) line is connecting parts of the city cut off from one another, and combined with KC Streetcar (a separate but cooperative agency), brings real economic development to both sides of the Kansas-Missouri border.To make this all happen Frank has to undo decades of KCATA neglecting its role to manage and oversee transportation and development for the entire two-state, seven-county region. Listen to this conversation with Paul Comfort including a conversation on TOD while riding the MAX BRT line through the city.Next week we stay in KC and learn about the streetcar system and how it's creating connections and economic opportunity in the city--including the Streetcar Cafe born on the streetcar line thanks to bringing people to the area.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Frank White, III and KCATA00:57 Inside the Kansas City Area Transportation Authority01:44 Frank White III: From Marketing Director to CEO02:56 Revolutionizing Public Transit in Kansas City05:14 Navigating Financial Challenges and Fare-Free Transit08:47 Empowering the Team and Defending Transit's Value12:48 Exploring Transit-Oriented Development (TOD) in Kansas City15:34 The Future of Transit: BRT Lines and Beyond20:56 Wrap up with Paul Comfort21:45 Coming up next week on Transit Unplugged

Welcome to another special edition of Transit Unplugged featuring an episode from another transit podcast. This time we welcome past guest Brandon Bartneck with an episode from The Future of Mobility featuring autonomous vehicle visionary Larry Burns. The episode was released in August 2023. The original show notes are below:Aug 2023 https://brandonbartneck.com/futureofmobility/larryburns2/Larry Burns is a pioneer in the electrified and automated vehicle space, highly successful industry veteran, and author of Autonomy: The Quest to Build the Driverless Car – And How It Will Reshape Our World. Larry joins the Future of Mobility podcast for a second time, previously appearing on Episode 93: https://brandonbartneck.com/futureofmobility/larryburns/Key topics in this conversation include:The true objective for transportation, and why we buy carsWhy accessibility trumps speedThe need to get the crash out of the system and get the mass out of the systemWhat automakers have missed over the past few decadesHow we can create a safer transportation ecosystemWhy Larry is so optimistic about the futureListen here:Apple Podcasts: linkGoogle Podcasts: linkSpotify: linkLinks:Larry’s website: https://www.lawrencedburns.org/Autonomy book: https://www.amazon.com/Autonomy-Quest-Driverless-Car-Reshape/dp/0062661124Larry’s Bio:Larry Burns advises organizations on the future of mobility, logistics, manufacturing, energy and innovation. He is a member of the Board of Directors of Niron Magnetics. His current clients include Kitson & Partners, Nanoramic Laboratories, Neural Propulsion Systems and Securing America’s Future Energy (SAFE).Larry served as General Motors Corporate Vice President of Research & Development and Planning from 1998-2009. After leaving GM, Larry has been a Professor of Engineering Practice at the University of Michigan, the Director of the Program for Sustainable Mobility at Columbia University, a consultant to Google Self-Driving Cars/Waymo and an advisor to several major companies.Larry is the author of Autonomy: The Quest to Build the Driverless Car—And How It Will Reshape Our World (with Christopher Shulgan and published by Ecco / HarperCollins on August 28, 2018).Future of Mobility:The Future of Mobility podcast is focused on the development and implementation of safe, sustainable, effective, and accessible mobility solutions, with a spotlight on the people and technology advancing these fields.linkedin.com/in/brandonbartneck/brandonbartneck.com/futureofmobility/Rethinking Mobility: Prioritizing Accessibility Over Speed00:03 Introduction from Paul Comfort00:47 Future of Mobility with Brandon Bartneck and guest Larry Burns02:24 Discussion on the Importance of Accessibility in Transportation07:44 Exploring the Future of Mobility and Transportation30:18 The Importance of Accessibility and Efficiency in Transportation31:01 The Role of Autonomy in Enhancing Transportation32:23 The Impact of Vehicle Mass and Speed on Safety and Sustainability43:04 Exploring Business Opportunities in the Future of Mobility46:43 The Role of Technology and Innovation in Shaping the Future of Transportation01:03:37 Coming up next week on Transit Unplugged

Hydrogen is one of the hottest topics in transit right now, but hydrogen is facing a huge challenge to reduce its cost and increase its availability across North America (and the world). Paul sits down with Stark Area Regional Transit Authority (SARTA) CEO Kirt Conrad--who manages the largest fleet of hydrogen fuel cell buses outside California--and Ballard Power Systems Dir of Market Development and Public Affairs, Tim Sasseen to talk about hydrogen as a fuel, how hydrogen fuel cells work, and how the hydrogen hub project will break down barriers to adopting hydrogen as the zero-emissions fuel of choice.If you're interested in learning more about hydrogen and hydrogen fuel cells, here is a playlist of Transit Unplugged episodes on the topic: https://transit-unplugged.captivate.fm/hydrogen-fuel-in-transitWe also have a blog post on the Transit Unplugged blog explaining how hydrogen fuel cells work: https://transitunplugged.com/transit-unplugged-transit-science-understanding-hydrogen-fuel-cells/Some of the organizations mentioned in the show:Hydrogen Fuel Bus Council https://www.hfcbuscouncil.com/Office of Clean Energy Demonstrations, Hydrogen Hubs https://www.energy.gov/oced/regional-clean-hydrogen-hubs-0Midwest Hydrogen Center of Excellence https://www.midwesthydrogen.org/Coming up next week we have another feed swap! This time we have past guest Brandon Bartneck with Larry Burns, former VP at GM and leader in the autonomous vehicle space, talking about the future of autonomous vehicles from The Future of Mobility. In the meantime, check out Brandon's podcast page for more great episodes. https://brandonbartneck.com/futureofmobility/If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Threads- Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction to Hydrogen Fuel in Public Transportation00:35 Insights from Experts: Kirt Conrad and Tim Sasseen02:25 Understanding Different Types of Fuel03:49 The Role of Hydrogen in Decarbonization15:04 The Practicalities of Hydrogen Buses21:57 Final Thoughts and Future Prospects24:54 Coming up next week on Transit Unplugged

In part two of our series featuring Tulsa, OK, host Paul Comfort gets a special tour of Downtown Tulsa with Chase Phillips, the Director of Planning for MetroLink Tulsa. Chase talks about the city's rich history, architectural wonders, and the role of transit in its development. Chase sheds light on Tulsa's transformation from a 1920s hub of oil wealth, with the largest airport in the world at the time, to a vibrant city maintaining its historic charm with a modern makeover. They tour the city, exploring some iconic Art Deco buildings, hidden tunnels, and experiencing the quiet streets of downtown Tulsa. Chase credits public transit for playing a key role in Tulsa's resurgence and shares his vision for the future of transit in the city, including expanding Bus Rapid Transit (BRT) and microtransit.If you missed last week's episode, catch up with Paul's interview with Scott Marr, CEO of MetroLink Tulsa: https://transitunplugged.com/transit-unplugged-podcast/scott-marr-and-metrolink-tulsa-get-their-kicks-on-route-66-with-brt-and-microtransit/Coming up next week we have a special panel talking about hydrogen fuel and the hydrogen hubs initiative in the U.S. to lower the cost of hydrogen for transportation and industry. The panel features regular guest SARTA CEO, Kirt Conrad and Tim Sesseen Dir of Market Development and Public Affairs at Ballard Power with insights into the growth of hydrogen as the fuel of the future for transportation.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction and Overview01:26 Exploring Tulsa's History and Architecture05:25 Downtown Tulsa: A Blend of Old and New07:07 Transit in Tulsa: Past, Present, and Future09:23 Unveiling the Hidden Tunnels of Tulsa13:01 Reflections on Transit and City Planning18:00 Coming up next week on Transit Unplugged

In the first of two podcast episodes--and an upcoming Transit Unplugged TV episode--from Tulsa, Oklahoma, Paul chats with MetroLink Tulsa (https://www.tulsatransit.org/) CEO Scott Marr about:His cityHis career in transitThe overwhelming success of microtransit and merging it with paratransit operationsHis plans for expanding Bus Rapid Transit (BRT) to Route 66 for the 100th anniversaryAnd the path to lower emissions with CNG and battery-electric busesAfter a long career as a transit fixer across the U.S., Scott returned to Tulsa as the CEO taking the reins of a system revitalized with BRT and microtransit. But it's not all smooth sailing for Scott and his team. Plans to expand BRT to historic Route 66 for its 100th anniversary in a couple years have hit a bump in the road with a $15M shortfall caused by inflation and price increases beyond his control. Undaunted, Scott is rallying his team and seeking support from the FTA and other sources to make this happen in time.Tulsa is also our next feature city on Transit Unplugged TV on YouTube (https://www.youtube.com/@transitunplugged) . You don't want to miss seeing all the Americana that is Route 66, plus Paul's standup comedy routine at an open mic night. Check out the episode Thursday, March 14.Coming up next week, we stay in Tulsa with MetroLink Tulsa Director of Planning Chase Phillips talking about the unique places that make Tulsa one of the most iconic cities in the U.S.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Introduction and Background00:21 Rebranding and the New Name01:22 Exploring the Transit System02:38 The Future of Transit in Tulsa12:29 Reflections and Conclusions17:56 Coming up next week on Transit Unplugged

This is a special episode of Transit Unplugged shared with us from our friends at the Transit Authority by APTA. Recorded live at APTA EXPO 2023 in Orlando, Florida, Art Guzzetti, VP of Policy and Mobility at APTA, interviews Amtrak CEO Stephen Gardener.Make sure you follow the Transit Authority wherever you listen to podcasts. Here are the show notes for this episode originally released October, 12, 2023."Recorded on the trade show floor at APTA’s EXPO 2023 in Orlando, Florida, our special guest Stephen Gardener, CEO of Amtrak, discusses a wide range of topics including Amtrak’s role in linking cities, regions and rural America, how intercity passenger rail travel options can be made more attractive, recent and upcoming Amtrak system improvements, career advice for students, and more."If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Instagram - FacebookSign up for the Transit Unplugged Newsletter00:03 Introduction and Overview from Paul Comfort01:10 The Role of Amtrak in Public Transportation02:22 Stephen Gardner's Journey in Railroading06:23 Amtrak's Future Plans and Investments11:46 The Importance of High-Speed Rail29:13 Amtrak's Impact on Rural America36:31 Conclusion and Final Thoughts39:55 Coming up next week on Transit Unplugged

Holly Arnold has spent her entire career at the Maryland Transit Administration (MTA). Starting as a contractor in grants administration then leading capital planning and then Deputy Administrator responsible for engineering before she became Administrator and CEO two years ago. The head of the MTA is a massive job. Not only is she responsible for massive capital projects--like the largest public-private partnership (P3) in the U.S., the Purple Line--she is responsible for transit in the City of Baltimore, supporting all the other transit agencies in the state, commuter bus, commuter rail, subways, and paratransit. Running the MTA is like running five agencies at once!Two years into the role, Holly talks with host Paul Comfort about the agency, her career, and the massive projects she is delivering. She talks about what she learned from each step on the way and how seizing opportunities as they presented themselves got her to the top job.Delivering one large scale project is hard enough, but Holly is wrangling several expansions, including supporting Amtrak with a new tunnel to support higher speed passenger rail traffic. Holly talks candidly about her work and how her approach of getting her hands dirty learning about projects has helped her rise through the ranks to lead one of the largest transit agencies in North America.Coming up next week, we have a special episode from APTA's Transit Authority podcast. APTA Vice President for Mobility Initiatives and Public Policy, Art Guzzetti talks with Amtrak CEO Stephcen Gardener live from the APTA EXPO in Orlando. This episode was originally released October 12, 2023. Learn more about The Transit Authority and subscribe wherever you listen to podcasts (https://podcast.apta.com/)We're excited to announce a special Transit Unplugged live CEO round table. Hosted by Dr. Kaan Yildizgöz at UITP MENA Transport Congress and Exhibition (https://www.menatransport.org/website/3387/home/) on February the 29th at the Trapeze booth. We'll have guests, including UITP President Renee Amilcar and the Director General of the Integrated Transport Center in Abu Dhabi, Abdulla Al Marzooqi.The MENA Transport Congress and Exhibition 2024 is the premier event focusing on sustainable urban mobility solutions in the MENA region. It takes place in Dubai from February 28th to March 1st, the event is co-organized by UITP and Dubai's RTA.The MENA Transport Congress and Exhibition has been a leading platform for showcasing advancements in public transport since 2007.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Instagram - FacebookSign up for the Transit Unplugged Newsletter00:00 Holly Arnold: Building a career at the Maryland MTA01:38 Overview of the Maryland Transit Administration02:55 Discussion on the Purple Line Project03:54 Career Advancement and Responsibilities07:53 Holly Arnold's Leadership Journey15:08 The Role of Engineering in Transit Agencies17:01 Current and Future Projects at the Maryland Transit Administration22:14 Wrap-up: The Impact and Future of Public Transit23:10 Coming up next week on Transit Unplugged

When you think of big city transit agencies you think about Boston, New York, Toronto, LA, San Francisco...maybe not Mississauga, Ontario. It might surprise you that this city of one million people supports a transit system with over 500 buses and serves as the essential connector between cities East, West, and North (South is Lake Ontario). Mississauga Transit (or MiWay) helps people in Brampton, Oakville, and Toronto get to jobs and school.But they seem to be doing something right because they've increased ridership 27% over the last year and are at 109% of their 2019 ridership levels (let's stop saying the "p" word). Eve Wiggins recently took the helm of MiWay after almost a decade at the TTC and Metrolinx and before that a decade at the Toronto Airport Authority. Eve certainly knows how to get people where they want to go, in the air or on the ground.While she's only been at MiWay a short time, she has a big vision and big plans for the agency to grow and expand over the next five years.But you can't execute your vision on your own. You need to lead people and clear the roadblocks in their way. Eve subscribes to the CASTLE (Courage, Authenticity, Truthfulness, Love, and Effectiveness) leadership philosophy and you will want to listen to how she describes her leadership style. It's pretty inspiring just listening to how she approaches getting things done and relying on others when she knows she doesn't have all the answers.Coming up next week we have Holly Arnold, CEO of the Maryland Transit Administration about her career at the MTA and the massive projects she has on the go there.We're excited to announce a special Transit Unplugged live CEO round table. Hosted by Dr. Khan you'll Legos at UITP MENA Transport Congress and Exhibition on February the 29th at the Trapeze booth. We'll have guests, including UITP President, Renee Amilcar and the Director General of the Integrated Transport Center in Abu Dhabi, Abdulla Al Marzooqi.The MENA Transport Congress and Exhibition 2024 is the premier event focusing on sustainable urban mobility solutions in the MENA region. It takes place in Dubai from February 28th to March 1st, the event is co-organized by UITP and Dubai's RTA.The MENA Transport Congress and Exhibition has been a leading platform for showcasing advancements in public transport since 2007.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social mediaFollow us on social media: LinkedIn - Twitter - Instagram - FacebookSign up for the Transit Unplugged Newsletter0:00 What's the secret sauce to increasing ridership 27% in one year?00:03 Introduction and Overview01:44 The Success of Mississauga's Transit System04:27 The Secret Sauce: How Mississauga Grew Ridership12:01 Eve's Leadership Philosophy and Approach19:00 The Future of Transit in Mississauga24:40 Coming up next week on Transit Unplugged

When we think about public transit we often think about subways or buses travelling through bustling cities, we don't often think of small towns in the midst of woods and fields. But the reality is there are thousands of rural transit agencies in North America serving people and places miles and miles away from each other. In this episode, host Paul Comfort talks with with Wendy Weedon, Deputy CEO of the Brazos Transit District in Texas, and Eddie VanStein, the Steuben County Mobility Manager in Upstate New York, to discuss the often overlooked topic of rural transportation. Wendy and Eddie talk about the unique transportation issues faced by rural communities, including the necessity for collaboration, breaking down silos, and getting funding for their programs.They highlight how essential transportation services are to rural communities, serving a diverse range of needs like medical appointments, groceries and social connections. Wendy talks about the ongoing challenges they face with funding, fleet maintenance, and staff retention. Issues that resonate with transit agencies large and small. Eddie's job is to help the six different agencies in a county nearly the size of Rhode Island, coordinate and collaborate.But Eddie shares his real motivator to become involved in the sector--a tearful call from his grandmother who was out of food and no way to get to the store 20 miles away. He knew he had to do something and started a rideshare program during the pandemic to just get people to where they needed to go.The most crucial part of their message is raising awareness of the challenges rural agencies face. And how, unlike big city agencies, people in rural communities don't have the option to walk, take a taxi, or call a neighbor to drive them. Often public transit is the only way people can get around.Next week we go from small towns to the biggest North American transit operation you may not have heard of with Eve Wiggins, Director of Mississauga Transit (MiWay), for a look at an agency with over 500 buses that grew ridership 27% last year and is at 109% of 2019 ridership numbers. Learn the secret sauce that powers MiWay's success.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo and these fine folks:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social media0:00 Transit is an essential lifeblood in rural communities00:25 Guest Introductions and backgrounds03:36 The Importance of Transit in Rural Areas10:26 Challenges in Rural Transportation14:21 Looking Ahead: The Future of Rural Transit22:58 Coming up next week on Transit Unplugged

There is more than a little bit of irony that when we have unprecedented levels of funding to buy and replace buses, there is a manufacturing crunch so there are few buses to be had--and with longer delivery times. From manufacturing delays and fewer manufacturers to massive price increases, agencies are pushing buses well beyond their useful life. How can we solve this crisis to not only meet the needs of today's riders, but make the transition to zero emissions? To talk about the topic, this week's show features:- Ed Redfern and Joel Rubin from the Bus Coalition- Julia Castillo and Brooke Ramsey from the Heart of Iowa Regional Transit Agency- Patrick Scully from Complete Coach WorksIn two separate interviews we hear about the challenges agencies are facing getting and paying for buses and some recommendations from industry on some alternatives to new buses that might help bridge the gap while manufacturing and supply chain issues work themselves out.Next week on the show we have Eddie VanStine and Wendy Weedon talking about rural transit. There are thousands of rural transit agencies across North America--and the world--who serve some of our most vulnerable people. But rural transit is often forgotten, with big city transit agencies getting the lion's share of attention and funding.Questions or comments? Contact us at [email protected] to our newsletter at https://www.transitunplugged.comTransit Unplugged is brought to you by Modaxo https://www.modaxo.comTransit Unplugged team:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social media00:00 Interview with Ed Redfern, Joel Rubin, Brooke Ramsey, and Julia Castillo01:13 Introduction and Panel Discussion on Bus Shortage02:28 Understanding the Role and Challenges of the Bus Coalition06:39 Discussion on the Rising Costs and Supply Chain Issues12:32 Exploring Potential Solutions: Buy America Waiver and More22:22 Interview with Patrick Scully22:28 Insights from Complete Coachworks: Overhauls, Used Equipment, and Conversions30:11 Coming up next week on Transit Unplugged

Sometimes we're so afraid of making mistakes, that we don't push ourselves to take a chance on a new innovative idea. We've all been there, but in this conversation Adam Barth, CEO of the Stanislaus Regional Transit Authority--https://stanrta.org/--, reveals advice he got from a mentor at a critical time in his career.Paul Comfort sat down with Adam Barth, CEO of Stanislaus Regional Transit Authority to talk about his career journey from starting our as a tour bus driver in Fairbanks, Alaska, to leading the newly merged transit Stanislaus Regional Transit Authority in Modesto, California. Adam talks about the challenges he faced while merging the county and city transit systems, and the lessons learned from the experience. Adam also discusses the agency's plans for implementing bus rapid transit and their move towards zero-emission buses. Finally, Barth emphasizes the importance of transit leaders riding their systems to better understand their customers and their needs with a story about simply just taking the bus to work.Transit Unplugged team:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social media00:04 Introduction and Background of Adam Barth02:42 Adam Barth's Career Journey in Transit Industry05:06 Learning from Mistakes: A Key to Success08:01 The Merger of City and County Transit Systems11:09 Challenges and Future Plans for Stanislaus Regional Transit Authority20:56 The Importance of Riding the System as a Transit Leader24:30 Don't miss the Executive Summit at ThinkTransit March 25th!26:04 Coming up next week on Transit Unplugged

Host Paul Comfort interviews Ken Divers, Director of Outreach Programs at the Southeastern Pennsylvania Transportation Authority (SEPTA), and Flora Castillo, President of Pivot Strategies and former APTA chair, about SEPTA's innovative SCOPE (Safety, Cleaning, Ownership, Partnership, and Engagement) program. Ken and Flora talk with Paul about how they created the program over a weekend and its goals for helping vulnerable people.One of the main goals is connecting people with resources to help them with housing, food, healthcare, and other services, but SCOPE is also about playing an active role in the homelessness crisis. SEPTA--and transit agencies--can't solve the crisis of the growing number of unhoused people on their own, but they often bear the brunt of the effects. People just looking for a warm and dry place need to be helped and supported, not treated as unwanted guests. The SCOPE program makes sure everyone is treated with the respect and dignity they deserve while also keeping SEPTA safe for everyone.The SCOPE program won APTA's 2022 Innovation Award for its groundbreaking work helping people access resources and get a fresh start with a whole new approach to the problem.Flora and Ken's excitement and pride in their work should inspire all of us to look at how to help vulnerable people in new ways. Enforcement isn't always the best option, and SCOPE has shown their approach can make a real difference in people's lives.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo.Transit Unplugged team:Paul Comfort, host and producerJulie Gates, executive producerTris Hussey, editor and writerTatyana Mechkarova, social media00:03 Introduction and Background01:17 Interview with Ken Divers and Flora Castillo02:03 The Birth of the SCOPE Program05:49 The Journey and Impact of Kenneth Divers09:24 The Approach and Success of the SCOPE Program13:16 Partnerships and Future Directions20:46 Coming up next week on Transit Unplugged

Over his five-decade long career in politics Congressman Earl Blumenauer has been a staunch support of transit and livable cities. Paul sat down with Rep. Blumenauer after a chance meeting at the Impact Conference in Phoenix last fall to talk about his life, career, passions, and what's next after he leaves Congress at the end of his term.In their wide-ranging discussion, Paul and Rep. Blumenauer talk about what got him into politics, and more importantly, his lifelong passion for streetcars, transit, livable communities, and bikes. It's not often you get to hear from someone who has had his hand on the wheel of transit policy for so long. From his early work in Portland to create the first modern streetcar line in the U.S. to his continued passion for livable communities that will keep him busy when he retires from Congress at the end of his term this year, you get a true sense of passion and insight into what really moves people.As we come into an election year in the U.S. strong advocacy for transit, sustainability, and more livable cities will be more important than ever.Coming up next week on the show we have Ken Divers and Flora Castillo talking about the SEPTA SCOPE program that's aimed at helping vulnerable populations get the help they need while also making transit safer for everyone.If you have a question, comment, or want to be a guest on Transit Unplugged, email us at [email protected]:00 Introduction and Welcome01:25 Interview with Congressman Earl Blumenauer05:47 Discussion on Streetcars and Public Transit09:52 Congressman's Career and Achievements24:13 Future Plans and Final Thoughts26:31 Coming up next week on Transit Unplugged

We have a special holiday gift for you with a special bonus episode to close out the year. We worked with Jeff Wood from Talking Headways and The Overhead Wire -- https://theoverheadwire.com/ -- to trade episodes with each other. Jeff will be playing our interview with Randy Clarke that kicked off Season 7 and we have his interview with Dr. Karel Martens from March 2021 talking about the philosophy behind city planning.This is something very different from our usual topics, and we hope you enjoy it.Make sure you check out The Overhead Wire and Talking Headways wherever you get your podcasts.Questions, comments? Email us at [email protected]:02 Introduction with Paul Comfort and Jeff Wood01:01 About the Talking Headways Podcast02:05 Introducing the Guest and Topic03:19 How to Access the Talking Headways Podcast03:41 Interview with Karel Martens with Jeff Wood of the Overhead Wire03:47 Interview with Karel Martens13:10 Exploring Theories of Justice in Transport27:59 Understanding the Concept of Fair Distribution28:33 Exploring the Idea of Insurance Schemes in Resource Distribution29:46 Applying the Veil of Ignorance to Transport System Design31:03 The Importance of Accessibility in Transport Systems37:21 The Role of Government in Providing Sufficient Accessibility49:46 Re-evaluating the Use of Cost-Benefit Analysis in Transport Planning56:16 Thank you for listening and what's coming in January

In our final regular episode of Transit Unplugged for 2023 we have Paul Skoutelas, President & CEO of APTA, and Petra Mollet, VP of Strategic International Programs at APTA talking with Paul about the year that was in 2023 and what we should be looking forward to in 2024.The boost in infrastructure funding was, of course, the big news of the year, but it's somewhat overshadowed by ongoing funding issues at many agencies across North America.But it's not all bad, because Taylor Swift's Eras Tour introduced a whole new audience to transit this year. In city after city, the Eras Tour triggered massive transit use to get to the concerts.Heading into 2024, everyone is optimistic that we're finally shaking off the focus on ridership numbers and moving towards what is the service we're offering, and are we serving everyone we should?Before we completely close out the year, we have a very special episode. We've traded episodes with the Talking Headways podcast and bringing you a special episode on the philosophy of planning our cities to be more accessible and inclusive. Learn more at https://theoverheadwire.com/.We kick off the New Year with Rep. Earl Blumeneaur talking about his over fifty years of public service and his life-long advocacy for better transit.If you have a question or comment email us at [email protected]:00 Year end wrap up with Paul Skoutelas and Petra Mollet00:02 Introduction and Guest Overview00:50 Reflecting on the Success of Transit Unplugged in 202303:00 Discussion with APTA Leaders: Reflecting on 2023 and Looking Ahead to 202403:52 Insights from Paul Skoutelas on APTA and Public Transit05:47 Discussion on Public and Private Sector Collaboration07:26 Challenges and Successes in Public Transit in 202315:06 International Perspectives on Public Transit15:17 Insights from International Study Missions19:50 Looking Ahead: Trends and Predictions for 202426:53 Closing Remarks27:51 Coming up next on Transit Unplugged

Welcome to the penultimate episode of Transit Unplugged for 2023! This week we wrap our series recorded at the CUTA conference in Edmonton with an interview with Arthur Nicolet, CEO of Transdev Canada (https://www.transdev.ca/en/).Paul and Arthur not only talk about contracting in Canada, but pairing with the episode featuring Transdev US CEO Laura Hendricks, talk about the role of contracting around the world. Contracting seems to naturally pair with public-private partnerships (P3s) and Arthur talks about the benefits for all sides when agencies and private contractors are free to find the best solution to solve the problem at hand, not the solution people initially thought would be the right one.Paul and Arthur wrap the conversation with a look at ahead to 2024 and the role of AI in transit--one of our favorite topics here on Transit Unplugged.Next week in the final episode of 2023, we have Paul Skoutelas and Petra Mollet of APTA looking back at the year and ahead to what's to come.And we're going to have a special bonus episode coming out December 29th, so stay tuned for that.If you have a question or comment, you can reach us at [email protected]:00 Introduction to this episode by Paul Comfort01:48 Introduction and Background of Transdev Canada04:37 Understanding Public-Private Partnerships09:58 The Role of Contractors in Public Transit15:50 Future Trends in Public Transit23:19 The Impact of Artificial Intelligence on Public Transit26:01 Coming up next week on Transit Unplugged

Will battery electric buses work in the northern-most large city in North America? This week on Transit Unplugged, we continue our series from the CUTA conference in Edmonton, AB. Edmonton has been leading the way in transit for 20 years. The first city in Canada to have LRT and now the first city to have a hydrogen fuel cell bus in active service. So what's next?Deputy City Manager--and former head of the Edmonton Transit System--Eddie Robar talks about plans to make oil-rich Alberta the hydrogen capital of Canada. Then we get a tour of Canada's largest electric bus garage with current head of Edmonton Transit (https://www.edmonton.ca/edmonton-transit-system-ets), Carrie Hotton-MacDonald. Carrie takes Paul for a tour of the Kathleen Andrews bus garage with modern amenities for drivers and advanced charging for their battery electric fleet.And if you liked this audio tour, you'll love Transit Unplugged TV this month featuring Edmonton! The episode premiers December 14.Coming up next week, we have a special chat with Arthur Nicolet CEO of Transdev Canada to talk about contracting in Canada and what the biggest trends in transit are.Speaking of transit trends, our final episode of the year airs December 27th featuring Paul Skoutelas, CEO of APTA and Petra Mollet VP of Strategy and International Programs at APTA looking back at transit in 2023 and ahead to what will shape transit in 2024.We'll have a special bonus holiday episode we think you'll really enjoy from another transit podcast. Stay tuned for that!Questions? Email: [email protected]:00 Is the great hydrogen pivot coming to transit in 2024?00:00 Introduction to Edmonton's Transit Innovations01:39 Edmonton's Transition to Alternate Fuels02:38 Edmonton's Electrification Journey05:24 Inside Edmonton's Hydrogen Powered Buses09:11 Career Pathways in Public Transportation11:33 ThinkTransit Registration is open!13:05 Interview with Carrie Hotton-MacDonald, Head of Edmonton Transit13:16 In the Kathleen Andrews Bus Garage14:32 Dispatch area14:56 Operator Lounge15:24 In the garage--charging infrastructure16:13 How buses are charged17:28 Inside an electric bus19:12 Dealing with the cold and scale of the garage23:15 Edmonton's New LRT Line and Future Plans25:18 Outside the bus garage

This week we have the first of three episodes recorded during the CUTA (Canadian Urban Transit Association) Annual Fall Conference. In this first episode, Paul first sits down with the President and CEO of CUTA, Marco D’Angelo talking about housing policy, and later with regular contributor Mike Bismeyer, talking about how Mike started his life-long kindness advocacy.Paul and Marco talk about CUTA’s recent report on the housing affordability crisis in Canada https://cutaactu.ca/cuta-report-highlight-how-public-transit-can-help-tackle-canadas-housing-crisis/. Marco talks about some of the recommendations in the report, but more importantly, he advocates for evolving the role of transit in planning and housing to be more active and collaborative at all levels of government.In the second half of the show, Mike Bismeyer and Paul talk about how Mike’s experience being bullied as a kid turned into his life-long advocacy for kindness and mentorship.Next week on the show, we learn about Edmonton Transit’s new hydrogen-powered bus with Eddie Robar and Carrie Hotten MacDonald.If you have a question or comment, email us at [email protected]:00 Introduction01:28 Discussion on the CUTA Conference and Housing in Canada04:07 Insights on the Canadian Urban Transit Association (CUTA)04:32 Exploring the Housing Affordability Crisis in Canada08:29 Recommendations from the Housing Study15:51 Interview with Mike Bismeyer on Kindness and Mentorship21:21 Coming up next week on Transit Unplugged

This week we’re staying in Phoenix and picking up where we left off last week. Paul talks with current Valley Metro (https://www.valleymetro.org/) CEO Jessica Mefford-Miller about the light rail expansion, but more than that, Jessica talks about how Valley Metro keeps its cool in the scorching summer heat.You would not believe the amount of air conditioning needed for each light rail train. Small hint, it’s more than a house or two.While riding the LRT and streetcars Paul and Jessica talk about how Valley Metro is helping businesses deal with construction and how Artsline brings art to the community while taking transit.As a special feature, Paul talks with Ryan Johnson, CEO of Culdesac, about this car-free planned community outside of Tempe—with its own light rail stop!Valley Metro and Phoenix will be the stars of the show on Transit Unplugged TV in January. Make sure you subscribe on YouTube you so don’t miss this smokin’ hot episode. https://www.youtube.com/@transitunpluggedNext week on the show we have Marco D’Angelo President and CEO of CUTA (Canadian Urban Transit Association) and regular contributor Mike Bismeyer with interviews recorded at the recent CUTA conference held in Edmonton, AB.Question or comment? Email us at [email protected]:00 Beating the heat at Valley Metro01:26 Introduction to Valley Metro Light Rail02:01 Addressing Construction Impact on Local Businesses03:00 Exploring the Valley Metro System and its Expansion04:15 Adapting to Post-Pandemic Ridership Patterns and Heat Challenges11:57 Exploring Culdesac: A Car-Free Neighborhood18:03 New LRT trains at Valley Metro and the growth of LRT18:51 Artsline: community art across Valley Metro stops and stations20:29 The Future of Valley Metro and Transit in Phoenix22:22 Coming up next week on Transit Unplugged

Usually when people vote on ballot measures about transit, the transit agency and supporters want the measure to pass.Not in Phoenix in 2019.That ballot measure would have literally derailed bringing light rail--any rail--to Phoenix forever. Then Valley Metro CEO Scott Smith rallied support throughout Maricopa County and discovered there was overwhelming support for transit and light rail. So much support that the ballot measure was defeated by a landslide.But we start this episode with a somber anniversary, 60 years ago today John F. Kennedy was assassinated in Dallas, Texas. In a special segment, Paul and our guest Scott Smith reflect on JFK's legacy and call to service.In our feature interview, Paul Comfort talks with the former CEO of Valley Metro (https://www.valleymetro.org/) Scott Smith about that ballot measure, as well as his time as Mayor of Mesa, AZ, President of the U.S. Conference of Mayors, and his run for Governor of Arizona.Paul and Scott talk about the massive investment in light rail in Phoenix and how it ties into the rest of the transit system run by Valley Metro. Scott gives his vision for what LRT means to communities and how rising costs hamper transit projects across North America.Next week we stay in Phoenix with an interview with the current CEO of Valley Metro, Jessica Mefford-Miller to bring us up to speed on the LRT project and a unique car-free community outside Tempe, AZ.We wrap this episode with Elea Carey and our editor Tris Hussey talking about practical tips for agencies facing tough ballot measures in the future.If you have a question or comment you can email us at [email protected]:00 Introduction from host and producer Paul Comfort00:54 Remembering JFK and the Call to Public Service01:24 Reflecting on the legacy of John F. Kennedy and the call to public service05:19 Interview with Scott Smith, former CEO of Valley Metro in Phoenix, AZ05:19 Scott Smith's Journey into Public Service08:37 The Challenges and Triumphs of Building Light Rail in Phoenix13:34 The Referendum Battle and the Future of Light Rail22:05 Reflections on the Transit Industry and Future Perspectives26:02 Marketing minute with Elea Carey and Transit Unplugged Editor, Tris Hussey30:42 Coming up next week on Transit Unplugged

In this episode of Transit Unplugged, host Paul Comfort interviews Adam Hill, Editor in Chief of ITS International Magazine. They discuss the challenges and prospects of high-speed rail in England and the US, including the various political and logistical issues. Adam explains London's new Ultra Low Emission Zone, designed to encourage public transit use and discusses the struggles with its introduction. They explore how public transit can be made popular, touching on how to capture public interest and cater to convenience for the users. Paul and Adam wrap up the episode discussing the impacts of congestion charging and low emissions zones in encouraging public transit use.In Mike's Minute, Mike Bismeyer reports from the CUTA Meeting in Edmonton about the Youth Leadership Summit and his work mentoring future transit leaders.Coming up next week we have Scott Smith, former CEO of Valley Metro reflecting on transit and leadership.If you have a question or comment, email us at [email protected]:00 Introduction and Introducing Adam Hill01:21 Adam Hill's Background and Role at ITS International Magazine02:38 Challenges and Developments in High Speed Rail17:03 Exploring the Impact of ULEZ in London21:37 Political Implications of ULEZ and Public Transit26:21 Mike's Minute with Mike Bismeyer28:04 Coming up next week on the show

This week, we give you Part 2 of our special CEO roundtable recorded live at APTA TRANSform Conference and EXPO. The conversation picks up with host and producer Paul Comfort asking the panel what are the big projects they have going on. From Dave Dech's trash clearing to Coree Cuff Lonergan's just culture, each CEO highlights an essential aspect of public transit today.The discussion continues with each CEO talking about the biggest trends facing the industry, including payments, apps, transit-oriented development, and providing a better experience for customers.Make sure you listen to the whole episode with Dave Dech from TriRail, Coree Cuff Lonergan from Broward County Transit, Dottie Watkins from CapMetro in Austin, Tiffany Homler Hawkins from LYNX in Orlando, and Frank White from KCATA in Kansas City.After the CEO Roundtable, Elea Carey has some concrete tips for connecting with employees to help towards what Coree would call a "just culture".We're not done with Orlando yet! This week on Transit Unplugged TV we're featuring Orlando, LYNX, and Brightline Trains! Make sure you check us out on YouTube https://www.youtube.com/@transitunpluggedHere is a direct link to the Orlando episode now out https://youtu.be/0E0rtccMjCw?si=wEN85Gn3L9g892QwNext week on the show we have Adam Hill, Editor-in-Chief of ITS International Magazine https://www.itsinternational.com/, talking with Paul about high speed rail and the complexities of lowering emissions from passenger vehicles.If you have a question or comment email [email protected] Unplugged is brought to you by Modaxo, Passionate About Moving the World's People.00:00 Introduction and Transition to Projects01:06 Dave's Project: Cleaning Up the Tracks02:48 Dottie's Project: New Station Construction06:24 Tiffany's Project: Contactless Fare Payment08:50 Frank's Project: Transit-Oriented Developments11:18 Coree's Project: Creating a Just Culture14:15 Future Technology in Transit22:27 Best Things Happening at Agencies28:40 Marketing Minute with Elea Carey28:40 What's coming up next week on Transit Unplugged

Welcome to our 6th anniversary and the start of season 7 of Transit Unplugged. Host Paul Comfort has a special opening reflecting on the past 270+ episodes so far and what lies ahead down the road. In our interview this week, we have Randy Clarke, GM and CEO of WMATA (Washington Metropolitan Area Transit Authority) https://www.wmata.com/, chatting with Paul from his new LEED Platinum office building.In his first year as CEO, Randy has:fixed safety issues with his trainsimproved frequencyincreased ridershipreduced fare evasionworked to reduce crime on the systemand begun an ambitious project to update the Metro bus routesBy any accounts, a successful first year on the job, but...But WMATA faces a looming budget shortfall larger than many agencies' entire budget. Learn how he's approaching the crisis and what he's doing to protect service levels and his people.After the interview, regular contributor Mike Bismeyer reflects on Randy's leadership and everything else he does across the transit industry.Coming up next week we have part 2 of our special new CEO roundtable recorded live at APTA TRANSform Conference and EXPO. In part two you'll hear about the projects they have on the go, what new technologies they have their eyes on, and what they want to celebrate at their agency.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo, Passionate About Moving the World's People.Randy Clarke Has Boosted WMATA, But a Budget Crisis Looms00:00 Introduction and Reflection on the Sixth Anniversary of the Transit Unplugged Podcast01:09 Interview with Randy Clarke, GM of WMATA: Leading a Major Transit Agency and Facing Looming Challenges02:07 Randy Clarke's Journey as CEO of WMATA03:04 Challenges and Achievements at WMATA05:58 Addressing the Fiscal Crisis in WMATA10:09 Dealing with the Fiscal Cliff, Funding, and Budgets17:09 Fighting Fare Evasion and Supporting Low Income Riders19:21 Delivering a Bus Route Optimization Project in Only a Year21:35 Efforts to Curb Crime in the Transit System25:48 What Randy Enjoys Most About His Job30:16 Mike's Minute with Mike Bismeyer: Reflection on Leadership and Mentorship32:12 Coming up next week on Transit Unplugged

What's it like being the CEO of a transit agency? Paul Comfort asked a panel of five CEOs who've been on the job for about a year what it's been like, what's surprised them the most, and why they love working in transit.Listen to this lively and engaging panel featuring Coree Cuff Lonergan, GM of Broward County Transit, Dave Dech, Executive Dir of Tri-Rail, Dottie Watkins, CEO of CapMetro, Frank White III, CEO of KCATA, and Tiffany Homler Hawkins, CEO of LYNX where they candidly share their experiences, surprises, and insights about leading a transit agency.They discuss how their work impacts the lives of their customers and what it means to them personally. They touch on all the things CEOs have to think about, plus some things you might not have thought about. It's a fascinating roundtable that showcases the passion and dedication of these transit leaders.Also on the show in Elea Carey's Marketing Minute, Elea gives you practical tips for improving internal communications at your agency.Next week is our sixth anniversary and the start of season seven! We kick off season 7 episode 1 (and our 278th episode) with Randy Clarke, CEO of WMATA. Randy talks about his first year on the job, what's gone well, what hasn't, and what a looming fiscal cliff means for his agency, his people, and riders.If you have a question or comment, email us at [email protected]:00 APTA CEO Roundtable Stories from New CEOs00:00 Making an impact on people's lives00:45 About this episode from your host Paul Comfort01:33 Discussion with five new Transit CEOs recorded live at APTA TRANSform Conference and EXPO32:41 Marketing Minute with Elea Carey35:05 Coming up next week on Transit Unplugged--Season 6 : Episode 52Links for this show:American Public Transportation AssociationTri Rail | South Florida Regional Transportation AuthorityLYNX Public Transportation in Orange, Seminole & OsceolaCapMetro – Austin Public TransitBroward County TransitKansas City Regional Transit RideKCCopyright: Modaxo 2025

This week Paul Chats with Carl Sedoryk, CEO of Monterey-Salinas Transit (MST) https://mst.org/ , about his jazz-themed BRT line, applying their new vision statement to serve the people who need transit the most better, and how his practice of martial arts makes him a better leader.Monterey-Salinas Transit is in an interesting place, geographically and within the larger transit industry. Nestled on the Pacific coast and the Salinas Valley, Carl serves a unique community from tourists to farm workers. Carl and MST approach serving the community with their new vision statement as a guidepost: Connecting communities, creating opportunities, and being kind to the planet. Everything they do must check one of those three boxes (and hopefully more). From planning for zero emissions to adjusting routes to serve areas with high unemployment/low car ownership, Carl are changing how their system works.Throughout this is an internal guide for Carl: his decades-long practice of martial arts. Hear what values he brings from his practice and how it helps him lead his agency.Mike Bismeyer connects with kindness in MST's vision and then reflects on the recent APTA Transform Conference and EXPO. How he saw examples everywhere of people and leaders sharing and mentoring others.Next week on the show we have an episode recorded live at APTA. It's a new CEO panel with Coree Cuff Lonergan, Dave Dech, Dottie Watkins, Frank White, and Tiffany Homler Hawkins reflecting on their first year as CEO at a major transit agency.Questions/comments: [email protected] Unplugged is brought to you by Modaxo. Passionate about moving the world's people.Enriched by Vizzy(00:00) Carl Sedoryk Putting Riders and the Planet First(00:02) Does the project match our mission and vision(20:33) Mike's Minute with Mike Bismeyer(22:12) What's coming up next week on Transit UnpluggedChapters, images & show notes powered by vizzy.fm.6 :51Monterey-Salinas Transit - Learn more about this unique transit district and its jazz-themed BRT line.Modaxo 2025

This week we focus on Artificial Intelligence (AI) in public transit with Eve Machol, Director of Aviation and Transportation Strategy at Microsoft, and Renee Autumn Ray, Senior Director of Transportation Policy at Hayden AI https://www.hayden.ai/. As both our guests point out, AI in transit isn't new; we've been using AI for years, but with recent attention on generative AI tools like ChatGPT, AI is the hot topic on everyone's minds.Eve and Renee talk with Paul and our Producer/Editor Tris Hussey about how transit agencies are already using AI, addressing concerns about using AI at your agency, and what's on the horizon for AI in the short, medium, and long term. From more dynamic route planning to predictive maintenance, traffic control to autonomous vehicles, AI is set to be the next game changing innovation in public transit.We hear from Elea Carey on how to leverage the media to communicate new programs or changes--like AI projects--to the public. It's not easy to get your message out with the right tone and angle, Elea gives you tips on leveraging owned and earned media to get the word out.Next week on the show we have Carl Sedoryk, CEO of the Monterey-Salinas Transit agency, talking about how his martial arts practice makes him a better leader and what's being done to connect more people to more opportunities in his community.If you have a question, email us at [email protected] by Vizzy(00:00) AI in Public Transit Past, Present, and Future (audio)(00:03) Eve Michol -- AI is not new(00:20) The future of AI in Public Transit with Eve Michol and Renee Autumn Ray(29:55) Marketing Minute with Elea Carey(31:45) Coming up next week on Transit UnpluggedChapters, images & show notes powered by vizzy.fm.

This week Paul talks with Laura Hendricks, CEO of Transdev US https://transdevna.com/ , about her career starting as a driver at FedEx, Trandev's global expertise transitioning to zero emissions, and how Transdev combined with First Transit brings more cohesive transit solutions to transit agencies.As the largest private transportation contractor in the world, Transdev is uniquely positioned to apply its global expertise to a wide range of transit needs and challenges. From zero emissions to schools to paratransit, Transdev covers the gamut of needs for communities. And Laura takes the responsibility to build and support a robust transit infrastructure seriously. Laura refers to her leadership role at Transdev as her legacy project--something her children and grandchildren can look on and see her positive impact on the world.Tune in for this amazing interview with one of the world's great transit leaders.In our Mike's Minute segment, Mike Bismeyer reflects on Laura's words and connects them to the CUTA Fall Conference and Young Leaders Summit. Mike zeros in on the importance of mentors and flexibility in your career. You never know just where transit will take you in your career. Listen to Mike's advice in his segment.Next week on the show, we're bringing you a special in-depth look at AI in public transit. Paul and producer/editor Tris Hussey are joined by guests Eve Machol of Microsoft and Renee Autumn Ray of Hayden AI to talk about how AI is changing all facets of how public transit is delivered today and what the future holds in this space.Question or comment? Email us at [email protected] Unplugged is brought to you by Modaxo, passionate about moving the world's people.Enriched by Vizzy(00:00) Laura Hendricks, CEO Transdev US(00:03) Learning and earning your way into leadership(00:24) Interview with Laura Hendricks, CEO of Transdev U.S.(32:47) Mike's Minute(34:43) Coming up next week on Transit UnpluggedChapters, images & show notes powered by vizzy.fm.

This week join Paul in conversation with Diana Kotler, CEO of the Anaheim Transit Network https://rideart.org/. Recorded live at APTA Tech earlier this summer, Paul and Diana connect transit, tech, and people in this engaging interview.Diana runs a very unique transit system. It's funded by businesses, but all Anaheim residents and people who work in Anaheim ride for free. Tourists coming to visit the city pay a small fare to ride all day on a completely cashless system. And the goal of the system has always been to support the community and reduce congestion in the city.And, they've been running electric buses for 20 years, AKA, before they were cool.Listen to the whole conversation and learn how the agency was started and their plans to support the tourist industry.Also on the show Elea Carey and our producer/editor Tris Hussey share their ideas for how agencies can help tourists use transit when they visit.Next week on the show we have a special interview with Laura Hendricks, CEO of Transdev U.S. Paul and Laura talk about the role of contracting in public transit around the world and how Transdev is using its global experience to move us towards a zero emissions future.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo https://www.modaxo.com/ , passionate about moving the world's people.Enriched by Vizzy(00:00) Reducing congestion and preserving culture(00:42) Interview with Diana Kotler, CEO of the Anaheim Transit Network(23:31) Marketing Minute with Elea Carey(26:18) Coming up next week on Transit UnpluggedChapters, images & show notes powered by vizzy.fm.

This week Mike Noland, President and GM of the South Shore Line https://mysouthshoreline.com/, joins Paul to talk about commuter rail in the Midwest. The South Shore Line connects Northwestern Indiana with Chicago. This busy corridor is used by commuters and casual riders heading into the Windy City for work or fun. Mike talks about the South Shore Line, how he's adapting to changing ridership, and his double-tracking project to expand capacity and flexibility on the line.Commuter rail is in a tremendous state of flux right now. Commuters are coming back slowly, but with very different travel habits than they did three years ago. Choice riders, or people who use the train to quickly get between cities, often travel at "off peak" times like midday, evenings, and weekends. Mike talks about what changes and amenities are needed to get more people out of their cars and onto trains.Mike concludes with a discussion about high-speed rail and what's needed to make these a reality in the U.S.We wrap this episode with Mike's Minute with regular contributor Mike Bismeyer reminding us of the value and learning we get from each other as we head into the fall conference season.Next week on the show, we're joined by Diana Kotler, CEO of the Anaheim Transit Network, and how her business-supported transit system gets tourists and the people of Anaheim around the Happiest Place on Earth (West Coast edition).If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo. At Modaxo, we're passionate about moving the world's people, and at Transit Unplugged, we're passionate about telling those stories. https://www.modaxo.com/Enriched by Vizzy(00:00) Mike Noland, President of the South Shore Line(27:57) Mike's Minute with Mike Bismeyer(29:23) Coming up next week on Transit Unplugged Diana Kotler, Anaheim Transit NetworkChapters, images & show notes powered by vizzy.fm.

This week Paul continues his look back at his time working at Yellow Transportation with the former CEO of Yellow, Veolia, and Transdev, Mark Joseph (now CEO of Mobitas Advisors--https://www.mobitasadvisors.com/).Mark is a true leader and visionary in the transit industry. Mark recounts how he took a failing taxi business and created a business that would be a leader in public transit contracting.Mark reflects on the future of transit, talking about workforce challenges, the opportunities (and pitfalls) of AI, and how we need to look to technology to move the industry forward.In our Marketing Minute, Elea Carey gives some tips for using generative AI tools like ChatGPT to help create more content for your agency's blog.Coming up next week, we have Mike Noland, President and GM of the South Shore Line, talking with Paul about commuter rail connecting Northern Indiana and Chicago, but more importantly, what's really needed to boost inter-city rail in the U.S.If you have a question or want to be a guest on the show, you can email us at [email protected] Unplugged is brought to by Modaxo -- https://www.modaxo.com/ . At Modaxo we're passionate about moving the world's people, and at Transit Unplugged we're passionate about telling those stories.Enriched by Vizzy(00:00) Mark Joseph Mobitas Advisors(00:23) Mark Joseph, CEO Mobitas Advisors(29:44) Marketing Minute with Elea Carey(31:57) What's coming up next week on Transit UnpluggedChapters, images & show notes powered by vizzy.fm.

Transdev is the largest public transportation contractor in the world, and it got its start in North America with the acquisition of Yellow Transportation. Paul worked for Yellow Transportation for a number of years and today we bring you a special reunion show with a few of the people Paul worked with there.Paul and his guests, John Duncan, Jeff Barnett, and Peggy Maher, worked together at Yellow during the early days of building the company from a regional taxi, limousine, and charter bus company to a national player in transportation. Listen to how they worked, learned, and grew with each other while creating life-long bonds of friendship and mentorship.But we're just getting started.Next week we have Mark Joseph, who was the CEO of Yellow from its revitalization in the 1990s until its acquisition by Veolia--which would later become Transdev--in 2001. Mark served as CEO at Veolia for 5 years and then CEO of Transdev for another 12 years. Paul brings the whole story together with Mark from Yellow's beginnings to the future of transportation today.Also on the show, Mike Bismeyer reflects on how these long-standing work connections help shape and support who we are.If you have a question or comment, email us at [email protected] Unplugged it brought to you by Modaxo. At Modaxo, we're passionate about moving the world's people, and at Transit Unplugged, we're passionate about telling those stories. Learn more at https://www.modaxo.com/Enriched by Vizzy(00:00) Yellow Transportation Reunion Show with John Duncan, Jeff Barnett, and Peggy Maher(36:44) Mike's Minute with Mike Bismeyer(38:40) Coming up next week on Transit UnpluggedChapters, images & show notes powered by vizzy.fm.

When Paul talked with Seleta Reynolds of LA Metro, one of the places she planned to visit ahead of the Olympics in LA was Brazil. She wanted to see first-hand how Bus Rapid Transit (BRT) works and helped move people in Rio for the Olympics. This week we have the second of our Brazil-focused episodes with Tula Vandaramatos, President of the Passenger Transport Association, where Tula talks more about Brazil's unique public transport system and how BRT is helping move people faster through some of the most congested cities in the world.Also on the show, Elea Carey gives us some tips on how to get more out of your email newsletter.Coming up next week we have a special two-part reunion show with Paul and former colleagues of Yellow Transportation--which would later become Transdev--talking about going from taxis and limos to now the world's largest contract bus operator.If you have a question or comment, feel free to email us at [email protected] Unplugged is brought to you by Modaxo (https://www.modaxo.com/). At Modaxo we're passionate about moving the world's people. And at Transit Unplugged, we're passionate about telling those stories.Enriched by Vizzy(00:00) Tula Vandaramatos(00:04) Public transportation is the only sustainable solution for cities(00:26) Interview with Tula Vandaramatos, President ATP Group(19:40) Marketing Minute with Elea Carey(21:41) Coming up next week on Transit UnpluggedChapters, images & show notes powered by vizzy.fm.

This week on the show Paul chats with repeat guest Dimas Barreira about Brazil's unique way of organizing public transportation, innovations in his own city of Fortaleza, and his approach to reducing carbon emissions in his region. We kick off the episode though with Dimas retelling the story of his life-changing motorcycle accident where he was dead for 40 minutes and spent 4 days in a coma!This episode was recorded during Paul's recent trip to Brazil where he met with industry leaders, attended a national transportation conference, and filmed segments for an upcoming episode of Transit Unplugged TV. Watch for all of this on our Transit Unplugged TV channel on YouTube.Also on this week's show, Mike Bismeyer talks about attending TransLink's celebration of 75 years of electric trolley buses in Vancouver. Vancouver has the second largest fleet of trolley buses in North America and the only trolley buses in Canada. Check out TransLink's website for pictures and the history behind these iconic buses.Next week we stay in Brazil and learn about Bus Rapid Transit, developed in Brazil as a "train on wheels" where digging subways isn't practical or feasible. Paul welcomes another amazing transit leader from the south of Brazil--Tula Vandaramatos--for this interview. Paul and Tula also continue the discussion of Brazil's transport system and new funding coming from all levels of government.If you have a question or comment, email us at [email protected] Unplugged is brought to you by Modaxo. At Modaxo we're passionate about moving the world's people. And at Transit Unplugged we're passionate about telling those stories.Enriched by Vizzy(00:00) Dimas Barreira pragmatic solutions to carbon emissions(00:46) Interivew with Dimas Barreira, President of Sindionibus(30:40) Mike's Minute with Mike Bismeyer(32:16) Coming up next week on Transit UnpluggedChapters, images & show notes powered by vizzy.fm.

This week we're staying in sunny Florida and moving down to Broward County to hear what Broward County Transit (BCT) CEO Coree Cuff Lonergan has in store for the people of her county. As the new CEO she's leading the charge on an amazing 15-year plan to add 200 miles of new transit service to the county's transit infrastructure. Over the next decade and a half Broward County will get:High-frequency bus serviceCommuter railLight railBus Rapid Transit (BRT)Coree is starting with high-frequency bus service and then adding new services over time. On top of this, BCT will be moving to an all-electric bus and non-revenue fleet by 2035. A lot going on for an agency that, as Coree puts it, is "a sleeping giant in the transit industry."Also on the show, Elea Carey starts a three-part series on communication basics, starting with how to make sure your website meets the needs of riders.Next week we have the first of two episodes coming from Paul's recent trip to Brazil. We start off with repeat guest Dimas Barreira, President of Sindionibus in Fortaleza, talking about how public transport in Brazil is organized and his unconventional plans for reducing carbon emissions in his region.Have we heard from you?We're wrapping up our listener survey this week. We've gotten a lot of great feedback. Make sure you've had your say today! https://www.surveymonkey.com/r/PN3WLZPIf you have a question or comment, you can reach us at [email protected] by Vizzy(00:00) Transit Unplugged with guest Coree Cuff Lonergan(00:23) Interview with Coree Cuff Lonergan, CEO Broward County Transit(23:33) Marketing Minute with Elea Carey(25:28) Coming up next week on Transit UnpluggedChapters, images & show notes powered by vizzy.fm.

This week Paul has two great interviews for you: John Slot, Chief Innovation Officer of LYNX in Central Florida, and Rudy Vidal, Managing Director of Vidal Consulting Group. Both interviews center on building strong, emotional connections with riders, so they choose transit over other options.John Slot leads a team responsible for testing and piloting innovations in and around the Orlando area. From sustainable buses to new payment options to bring fare equity to everyone, John's team makes sure residents, tourists, and soon APTA EXPO attendees can get around the city with ease. John talks about their energy transition from diesel to CNG to electrics over the next several years, plus how payment technology will make his system easier to navigate--and cheaper--for everyone.In our leadership segment, Rudy Vidal gets to the heart of building loyal transit riders--stop selling transportation. Public transit is a commodified quasi-monopoly, so just doing the basics--buses that are on time--isn't enough to create loyalty. Loyalty comes from creating a positive emotional response in riders. Do people feel welcome and safe? Are they relaxed getting to work? Do they feel they are helping the environment? There are no easy answers to creating loyalty, but Rudy gives you questions to think about at your own agency.Also in this episode, Mike Bismeyer reminds us of all the opportunities in transit and the hard work marketing and communications teams do to connect with people.Next week on the show, we stay in Florida and hear from Coree Cuff Longeran, CEO of Broward County Transit and hear about her 15-year plan to create a world-class transit system for her community.Please take a moment to rate and review Transit Unplugged on Apple Podcasts--or wherever you listen. Ratings and reviews help others find Transit Unplugged and become part of our transit evangelist community.If you have a question or comment, you can email us at [email protected] by Vizzy(00:00) Transit Payment Innovations in Central Florida and Driving Customer Loyalty in Transit (00:33) Interview with John Slot, Chief Innovation Officer, LYNX (14:04) Mike's Minute (15:46) Interview with Rudy Vidal on creating an emotional connection with customers (36:06) Coming up next week on Transit UnpluggedChapters, images & show notes powered by vizzy.fm.