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Leveraging Humanity: Staying True to Community in a Dynamic Industry

Leveraging Humanity: Staying True to Community in a Dynamic Industry

When Laura Thornton (https://www.linkedin.com/in/laurahthornton/) and her husband, Ronnie, founded their plumbing business, TNT Home Services (https://tnthomeservicesco.com/), they could not have imagined what lay in store for their family. During an...

Toolbox for the Trades

February 28, 202332m 26s

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Show Notes

When Laura Thornton and her husband, Ronnie, founded their plumbing business, TNT Home Services, they could not have imagined what lay in store for their family.

During an incredible six-year stretch of growth, they knew only dynamic decision-making would give their employees and clients the best experiences possible.

Laura shares how commitment to community and real-time adjustments are a winning formula for dynamic, sustainable growth.  

Join us as we discuss:


- (8:50) Taking a dynamic approach to incredibly fast growth 

- (15:15) Making real-time adjustments with different technology tools 

- (21:22) Opportunities for women in the trade

- (31:37) High school and community recruiting partnerships

Check out these resources we mentioned during the podcast:


- Laura Thornton

- TNT Home Services


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