Fix Sales First: The Key to Growing Your Commercial Service Business
What’s really holding your commercial service department back? In this episode, Jennifer Shooshanian (https://www.linkedin.com/in/jennifer-shooshanian-30aaa910/), Senior Service Coach at Business Development Resources (https://www.bdrco.com/) (BDR), r...
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Show Notes
What’s really holding your commercial service department back? In this episode, Jennifer Shooshanian, Senior Service Coach at Business Development Resources (BDR), reveals how she transformed an underperforming team into a profitable, high-performing commercial service operation. She also shares the hard-won strategies and lessons she’s learned from over 20 years of managing and coaching teams so you can build your own foundation for sustainable growth.
Join us as we discuss:
[2:48] Why documenting your organization’s processes is crucial
[16:01] How to build a strong commercial service department
[20:14] Fix sales first: Why pricing comes before everything else
[29:29] The power of commercial maintenance agreements
Check out these resources we mentioned during the podcast:
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