Through the Noise

John Bode is President & CEO of the Corn Refiners Association, the trade association representing the corn milling industry. Born in Oklahoma City, John was educated at the United States Naval Academy and the University of Oklahoma, receiving his B.A. in 1977, as well as receiving his J.D. from George Mason University School of Law in 1983. The Corn Refiners Association (CRA) is the national trade association representing the corn refining industry of the United States.

Ryan Conrad is CEO of the Northern Virginia Association of Realtors®, one of the largest regional Realtor® Associations in the United States, with approximately 12,000 members who transact over $13 billion in sales annually in the D.C. metro area. Formerly the CEO of the Greater Lehigh Valley Realtors® in Bethlehem, Pennsylvania, Conrad was a member and President of the Lower Macungie Township Board of Commissioners, and was named one of the 2013 '40 Under 40' regional business leaders by Lehigh Valley Business. The Northern Virginia Association of Realtors® is a 12,000-plus-member regional organization that promotes the professionalism of its members through education, tools and resources to help elevate their business and ensure that Realtor® ethics and property rights are protected through inspirational leadership.

Nancy Farrell Allen, of Farrell Dietitian Services, has been a Registered Dietitian Nutritionist for decades; always advocating for better health through better eating patterns. She has served as a nutrition representative on two Governor of Virginia Health Councils; on Virginia Congressman Rob Wittman's Health Advisory Board; has given numerous national media interviews; runs a Medical Nutrition Therapy practice, and teaches undergraduate and graduate nutrition courses. The Academy of Nutrition and Dietetics is the world's largest organization of food and nutrition professionals founded in Cleveland, Ohio, in 1917, by a visionary group of women dedicated to helping the government conserve food and improve the public's health and nutrition during World War I. Today, the Academy represents more than 100,000 credentialed practitioners and is committed to improving the nation's health and advancing the profession of dietetics through research, education and advocacy. Farrell Dietitian Services, in Fredericksburg, VA, is a Medical Nutrition Therapy private practice providing practical, applicable, evidence-based nutrition solutions for optimal health and well-being.

After 20+ years working with fortune 500 organizations, Dana Wright-Wasson has developed deep expertise in employee experience. As a recognized speaker and author, Dana travels the world sharing the importance of intentional employee experience design, purpose-driven leadership, and effective talent-management, using stories and data from diverse industries. Take Action Inc. helps organizations unlock the power of their workforce through inclusive design practices and creative methodologies.

With more than three decades of experience in the construction industry, Michael Bellaman has been the president and chief executive officer of Associated Builders and Contractors since 2011. In this role, Bellaman leverages the merit shop philosophy to help ABC members develop people, win work and deliver that work safely, ethically and profitably for the betterment of the communities in which they work. Associated Builders and Contractors is a national construction industry trade association that represents more than 21,000 members from 69 chapters across the United States.

Deborah M. Hamlin, MBA, CAE, FASAE, is chief executive officer of the Irrigation Association has over 30 years of experience in working with professional and trade organizations. The Irrigation Association, representing irrigation equipment and system manufacturers, dealers, distributors, designers, consultants and contractors, in the agricultural, commercial-residential, and golf and sports turf markets, is dedicated to promoting efficient irrigation through advocacy and professional development.

Naren Aryal is the co-founder and publisher of Mascot Books and Amplify Publishing. After starting his career as a Washington lawyer, Naren launched Mascot Books in 2003 with the publication of his first book. As an author himself (How to Sell a Crapload of Books: 10 Secrets of a Killer Author Marketing Platform), Naren appreciates the opportunities and challenges facing storytellers. As a publisher, he's well-versed in the market factors that determine a project's ultimate level of success. Naren's more than fifteen years of publishing experience have made him an expert in the editorial, production, distribution, and marketing arenas. He's passionate about staying up-to-date on industry technology and trends and is a respected commentator on anything publishing-related. Amplify Publishing specializes in nonfiction titles with "big ideas"-- business, politics and current events. They work with CEOs, subject matter experts, innovative thought leaders, and influencers looking to bring attention to a cause or issue, with the goal of publishing ideas that need to be heard. An imprint of Mascot Books, Amplify Publishing is the product of more than fifteen years of industry experience coupled with a passion for game-changing books. Mascot Books is a full-service hybrid book publishing company that publishes fiction, nonfiction, cookbooks, and children's titles. They work closely with authors in every phase of the writing and editing, book production, book marketing, and book distribution process to bring their ideas to life. Their family of authors includes bestselling authors who first published traditionally, first-time authors, and everyone in between, making them a diverse, inclusive entity in the publishing world.

Shannon Roche, President & Chief Executive Officer of Yoga Alliance and Yoga Alliance Foundation has been a yoga student for nearly 20 years. Her career has centered around driving social impact by bringing mainstream institutions' strengths to bear in support of initiatives that bring communities and coalitions together for the greater good. Prior to joining Yoga Alliance and the Yoga Alliance Foundation as Chief Operating Officer in 2017, Shannon led stakeholder engagement for the U.S. Commerce Secretary to forward the Obama Administration's top economic policy priorities and has served on the founding leadership teams of three innovative non-profits. Yoga Alliance is the largest nonprofit association representing the yoga community. Their mission is to promote and support the integrity and diversity of the teaching of yoga. The organization supports yoga teachers, community leaders who make tremendous societal contributions by helping individuals find stability and balance of body, mind and life. They receive the support to allow them to continue to serve and grow in these roles, while focusing on what they do best – sharing the gifts of yoga with others.

Angela Cain is Chief Executive Officer of CoreNet Global, the world's leading professional association for corporate real estate (CRE) executives engaged in the strategic management of their corporations' real estate portfolios. Ms. Cain was appointed CEO in 2010, bringing with her a strong combination of association management experience and first-hand knowledge of the real estate industry. She has more than 20 years of non-profit association management experience at the global, national, state and local level. CoreNet Global is a non-profit association, headquartered in Atlanta, Georgia (US), representing more than 11,000 executives in 50 countries with strategic responsibility for the real estate assets of large corporations. The organization's mission is to advance the practice of corporate real estate through professional development opportunities, publications, research, conferences, designations and networking in 46 local chapters and networking groups globally.

Peggy Smith SCRP SGMS-T is President and CEO of Worldwide ERC®, and is a global leader with a keen eye for mobility trends and fresh concepts in workforce solutions. Peggy has guest-lectured on talent mobility at Georgetown University and Seattle University, is a frequent keynoter and contributor at mobility and HR-related conferences and often-quoted thought leader on forbes.com. Worldwide ERC® is a global not-for-profit organization committed to connecting and educating workforce mobility professionals across the globe since 1964.

Melissa Hockstad joined the American Cleaning Institute as the President & CEO in January 2017. She is responsible for the overall leadership of ACI including advocacy, science and research, communications, consumer education, sustainability, financial oversight and member engagement. The American Cleaning Institute® is the Home of the U.S. Cleaning Products Industry® and represents the $60 billion U.S. cleaning product supply chain. ACI members include the manufacturers and formulators of soaps, detergents, and general cleaning products used in household, commercial, industrial and institutional settings; companies that supply ingredients and finished packaging for these products; and chemical distributors.

Kate Penn is CEO of the Society of American Florists, where she's spent the majority of her career, focused primarily on the publishing, content and education until November 2017, when she was tapped to be CEO. She has a bachelor's of science degree in journalism from Bowling Green State University, is a mother of two grown daughters and lives in Alexandria, Virginia, with her husband. The Society of American Florists is the trade organization representing retailers, wholesalers, growers, manufacturers, importers, educators and students, and is dedicated to helping the U.S. floral industry grow.

Thomas W. Derry is Chief Executive Officer of the Institute for Supply Management® in Tempe, Arizona, and has substantial experience in product development, cross-border acquisitions and foreign joint ventures, strategic restructuring and developing profit-generating strategic alliances. He holds a bachelor of science degree in foreign relations from Georgetown University, is a member of the Dean's Council for the W. P. Carey School of Business at Arizona State University and is a member of the board of directors of the Society for Human Resource Management (SHRM). Institute for Supply Management® (ISM®) is the first and leading not-for-profit supply management organization, with more than 47,000 members worldwide, that delivers market intelligence, certification, training, and professional development to the global market of procurement and supply chain management professionals.

Mark Dorsey, CAE, FASAE, is CEO of the Construction Specifications Institute (CSI), an Alexandria, Virginia association serving 7,500 members nationwide. Earlier in his career, he served PSIA-AASI and the National Ski Patrol concurrently as Marketing Director and later as Assistant Executive Director, and ultimately CEO, during which, PSIA-AASI saw record membership growth, record revenue, and award-winning communications and outreach programs, including a 2014 ASAE Power of A Summit Award. CSI works to advance building information management and education of project teams to improve facility performance.

Jeff Tenenbaum is one of the nation's leading nonprofit attorneys, and also is an accomplished author, lecturer, and commentator on nonprofit legal matters. As Chair of the nonprofit practice in the Washington, DC office of the Lewis Baach Kaufmann Middlemiss law firm, Jeff counsels his clients on the broad array of legal issues affecting trade and professional associations, charities, and other nonprofits. For 19 years, Jeff practiced law at the Venable law firm and chaired its nonprofit practice for most of that time. Among numerous other honors and awards, Jeff was the 2006 recipient of the American Bar Association & Outstanding Nonprofit Lawyer of the Year Award, and is one of only four lawyers in the prestigious U.S. Legal 500's Not-for-Profit "Hall of Fame". Jeff is the author of the ASAE-published book, Association Tax Compliance Guide, and currently serves as Chair of the American Bar Association's Trade and Professional Associations Subcommittee and on the ASAE Legal Section Council and Public Policy Committee.

Peter J. Pantuso is President and CEO of the American Bus Association (ABA). As CEO he is responsible for the Association's day-to-day operations, in addition to his role at ABA, he also serves as President of the National Bus Traffic Association and of the ABA Foundation. Founded in 1926, ABA is the oldest, largest and most respected voice in the industry in the motorcoach, travel and tour industry.

Aliyah N. Horton, CAE, is the Executive Director of the Maryland Pharmacists Association. She proudly served in the association community for more than 20 years in foreign policy, transportation and healthcare. The Maryland Pharmacists Association is a professional society for pharmacists, pharmacy technicians and student pharmacists who live or practice in Maryland.

Jeff Cohen is an accomplished strategic communication counselor with over 25 years of extensive experience at the intersection of communication, business and politics. He currently heads all aspects of communications, marketing, and government relations for INFORMS -- the largest trade association of data science professionals. With 12,500 members, INFORMS is the largest association of operations research (O.R.) and analytics professionals and students, and provides a variety of resources and opportunities for individuals and organizations of all types and sizes to better understand and use O.R. and analytics to transform strategic visions and achieve better outcomes.

Joseph Mariano joined the Direct Selling Association in 1985 and assumed the role of President in 2011. Previously, he was Executive Vice President and Chief Operating Officer. The Direct Selling Association (DSA) is the national trade association for companies that market products and services directly to consumers through an independent, entrepreneurial sales force.

Merrill Shugoll is president and a principal of Shugoll Research. She is a widely respected marketing research consultant with over 30 years of experience conducting qualitative and quantitative research that helps to shape the strategic planning and marketing communications of corporations, not-for-profit organizations, trade and professional associations and government agencies. Shugoll Research is a leading marketing research consulting, facilities and recruiting services company.

Kris Kiser, an attorney, is President & CEO of the Outdoor Power Equipment Institute (OPEI). Prior to joining OPEI, Kris served for 15 years in two major Washington, DC trade associations. He also spent a decade as a staffer in the United States Senate and House of Representatives as a special assistant to noted international affairs expert, Congressman Lee Hamilton. The Outdoor Power Equipment Institute (OPEI) is an international trade association representing the manufacturers of outdoor power equipment, small engines, utility vehicles, golf cars and personal transport vehicles.

David Chavern is President & CEO of the News Media Alliance, the news industry's largest trade organization. The News Media Alliance is a Washington, DC-based nonprofit organization, representing more than 2,000 news organizations and their multiplatform businesses in the United States and globally, focused on ensuring the future of news media through communication, research, advocacy and innovation.

American Moving & Storage Association President and CEO Scott Michael leads and represents the professional moving industry's national trade association, and has been the industry's primary liaison to the Department of Defense, GSA and other government agencies in his career. The American Moving & Storage Association, the national trade association for the professional moving industry, supports consumer-friendly policies and represents the interests of the moving and storage industry.

Before becoming CEO of the National Roofing Contractors Association, Reid Ribble served six years in the U.S. House of Representatives. Additionally, he was president of his own roofing company in Kaukauna, Wis., for 30 years and devoted 25 years of service to NRCA, including serving as NRCA President from 2005-06. Founded in 1886, the National Roofing Contractors Association is one of the construction industry's most respected trade associations and the voice of roofing professionals and leading authority in the roofing industry for information, education, technology and advocacy.

Pete Pearson is a Sr. Director at WWF leading work on food loss & waste, helping businesses and communities understand agriculture's impact on wildlife and habitat conservation. Pete has worked with retailers, public schools and hospitals as a sustainability professional, co-founded a sustainable agriculture non-profit in Idaho, and co-produced a documentary film on local and regenerative agriculture (www.tolivelocal.com). For nearly 60 years, WWF has been protecting the future of nature. The world's leading conservation organization, WWF works in 100 countries and is supported by more than one million members in the United States and close to five million globally. Richard Tracy is an international development professional with proven leadership and mentoring abilities. Excels at connecting diverse groups of personalities for a common goal. Mr. Tracy is exceptionally skilled in networking, business development and service delivery. Exemplary financial management and talent development abilities. The Global Cold Chain Alliance mission is to forge a universally strong cold chain where products retain quality and safety through each link.

Chris Jahn is president and CEO of The Fertilizer Institute, working to represent and protect a prosperous fertilizer industry through legislative and regulatory activities as well as promoting a positive public image of the fertilizer industry and agriculture in general. Chris Jahn also serves as president of the Nutrients for Life Foundation (NLF). TFI is the voice of the fertilizer industry, acting as an advocate for fair regulation and legislation, a consistent source for trusted information and data, a networking agent, and an outlet to publicize industry initiatives in safety and environmental stewardship.

As CEO of AALU, Marc Cadin is the chief advocate and spokesman for advisors who offer financial security to 75 million American families. Cadin started with AALU in 2000 as Associate Director of Legislative Affairs and has been CEO since September 2018. Every day, Marc Cadin wakes up and thinks about how he can better serve the financial security advisor and broader profession. Since 1957, the Association for Advanced Life Underwriting has been the leading organization of financial professionals who provide life insurance and retirement planning solutions for individuals, families, and businesses.

Neil Sumilas is Vice President of the National Center for Family Philanthropy (NCFP), where he oversees financial operations, strategic planning, staffing and personnel, and board relations. Before joining NCFP in 2015, Neil was an independent consultant advising non-profit and for-profit clients on programmatic and management issues unique to the non-profit world, and previously served as Managing Director of the German Marshall Fund of the United States (GMF). The National Center for Family Philanthropy is the only national nonprofit organization dedicated exclusively to families who give and those that work with them, providing research, expertise, and networking opportunities to inspire giving families on their philanthropic journey.

Tamela Blalock is a Client Director at the association management company Interel; in that role, she also serves as the executive director of SOWH. During the past 20 years, Tamela has worked for several Washington area institutions including the Central Intelligence Agency, Washington D.C. NFL Football Team, The Washington Post, and George Washington University. Prior to joining SoWH, Tamela served as the senior director, membership services for the National Association of Wholesalers-Distributors (NAW), where she had a solid track record of increasing non-dues revenue margins for the Billion Dollar and Large Company C-Suite categories, and increasing NAW member engagement through the Roundtable events. The Section on Women's Health (SOWH) is a federated independent association affiliated with the American Physical Therapy Association (APTA). SoWH is a 3,450+-member professional association for physical therapists, physical therapist assistants, and DPT students working within and advocating for vital areas of women's and men's health, including pelvic floor health, sport injury recovery, and continence.

Christine McEntee, AGU's Executive Director/Chief Executive Officer, is orchestrating major changes for the organization. Since her arrival in September 2010, McEntee has guided AGU through a realignment that reflects the programs and goals of its strategic plan, built strategic partnerships with allied Earth science organizations in the United States and internationally; modernized AGU's journals and publication; and broadened use of social media to reach members. The purpose of the American Geophysical Union is to promote discovery in Earth and space science for the benefit of humanity.

Jim Coon has led the Government Affairs and Advocacy operations for AOPA, since 2014. With over 3 decades of experience working with Congress and the aviation industry, he is responsible for the strategic implementation of the AOPA's political, legislative, and regulatory initiatives before Congress, federal departments and agencies, and State Legislatures across the country. For 80 years, the Aircraft Owners and Pilots Association has protected the freedom to fly when war, technological advances, economic booms and busts, and politics threatened access to the skies. AOPA is the largest aviation community in the world and continues to work every day to make flying more affordable, safer, and more fun.

Greg Kihlström is a Customer Experience Strategy expert, SVP Experience at Yes&, Author of The Agile Brand, and host of The Agile World podcast available on iTunes and other channels. Yes& is a performance-driven marketing agency with national clients based in the Washington DC region.

In this episode of TTN Insights, Ernesto and Mickey talk about website assessment and go through the steps in website maintenance, the process of resolving issues and the importance of regular checkups. Every so often, Ernesto Gluecksmann and Mickey Panayiotakis sit down and talk about digital security, new software, technologies, trends, regulations that may impact leaders of organizations. Listen to their Insights on this new segment of Through The Noise.

Nathan R. Monell, CAE currently serves as executive director of National PTA, the nation's oldest and largest volunteer child advocacy association. Throughout his entire career, Monell has pushed to help improve the lives of individuals who are often marginalized by multiple life factors. National PTA comprises millions of families, students, teachers, administrators, and business and community leaders devoted to making a difference for the education, health, safety and well-being of every child.

Tom Cove is the President and CEO of the Sports & Fitness Industry Association (SFIA), where he represents the interests of more than 500 leading manufacturers, brands, licensors, distributors and retailers of athletic equipment, footwear and apparel. Mr. Cove oversees SFIA initiatives to promote sports participation & safety, health & fitness, international trade, and product standards, and serves as liaison to international and national sports federations and government agencies. The Sports & Fitness Industry Association is the trade association of leading industry sports and fitness brands, suppliers, retailers and partners.

Sharon Waxman has dedicated her career to tackling strategic and policy issues in the areas of international labor, human trafficking, refugee rights, and human security with services in the government, private and nonprofit sectors. Prior to joining the Fair Labor Association as president and CEO in 2015, Sharon was a vice president at the International Rescue Committee and served as deputy to the Undersecretary of State for Civilian Security, Democracy and Human Rights. She spent a decade as the senior national security advisor to U.S. Senator Edward Kennedy (D-MA). The Fair Labor Association combines the efforts of business, civil society organizations, and colleges and universities to protect workers and improve working conditions by promoting international standards and helping businesses meet them. Edit: At 24:55, instead of Consumer Federation of America, Sharon Waxman meant to say National Consumers League.

Sean Tipton heads up the DC Office for the American Society for Reproductive Medicine serving as the organization's Chief Advocacy, Police, and Development Officer. In that role, he oversees the government and media relations as well as fundraising for the organization. ASRM is an individual member professional medical society for physicians and others specializing in reproductive medicine and infertility.

Kraig Conrad was named Chief Executive Officer of the National Contract Management Association in October 2018. As a high-energy, results-proven visionary with over 20 years of association leadership experience, Kraig has played a critical role in helping numerous organizations grow within their markets. For new and experienced professionals, NCMA is the association that provides training, development, and certifications that enable its members to master today's challenges and create tomorrow's opportunities. Founded in 1959 and made up of nearly 20,000 members, they are the world's leading professional resource for contract managers.

Mark Carpenter has worked for the Institute of Scrap Recycling Industries (ISRI) for six years and currently serves as the Assistant Vice President of Communications and Marketing. He has more than 20 years of experience in communications and marketing having served in a variety of roles on Capitol Hill, political campaigns, trade associations, and advocacy groups. ISRI is the voice of the recycling industry and works to promote safe, economically sustainable and environmentally responsible recycling through networking, advocacy, and education.

Melinda Patrician is executive director of the AGC Education and Research Foundation based in Arlington, VA. Previously, she served as executive director of Volunteer Alexandria and, for most of her career, as a public relations professional. The AGC Education and Research Foundation awards scholarships to construction management and engineering students as well as craft and technical workers; provides practical residencies for faculty with contractors and publishes industry case studies for use in the classroom.

Sue Kelly has been president and CEO of the American Public Power Association since April 2014. Prior to becoming president and CEO, Kelly was the Association's senior vice president, policy analysis and general counsel. In that capacity, she helped the Association and its members in energy policy formulation and with policy advocacy before the Federal Energy Regulatory Commission (FERC), federal courts, and other governmental and industry policy forums. Kelly is a frequent speaker on energy-related topics. She has given presentations to many industry groups and has also appeared before federal and state administrative agencies, and testified before committees of the U.S. Congress and state legislatures. Kelly was named one of Washington's "Most Powerful Women" in the November 2015 issue of Washingtonian magazine in the "Business, Labor, and Lobbying" category and the Women's Council on Energy and the Environment 2017 "Woman of the Year." Additionally, she received the Energy Bar Association's 2018 Paul E. Nordstrom Service Award. The American Public Power Association is the voice of not-for-profit, community-owned utilities that power 2,000 towns and cities nationwide.

Ryan Trainer currently serves as President of the International Sleep Products Association and the Mattress Recycling Council. Mary Helen Rogers currently serves as the VP Marketing and Communications for ISPA, with over 20 years of progressive sales, communications and marketing experience. Established in 1915, the International Sleep Products Association (ISPA) has been committed to supporting the mattress industry through active public policy, public affairs, and education initiatives. It has grown to represent the full bedding industry on a host of commercial, health, safety and environmental issues, and serves to provide a positive image for the sleep products industry. ISPA's mission is to lead and advance the interests of the sleep products industry. The Mattress Recycling Council was formed by the mattress industry to operate recycling programs in states which have enacted mattress recycling laws. MRC educates the mattress industry about mattress recycling laws, assists retailers and manufacturers with their registration and reporting obligations, and works closely with local governments, waste management professionals, recyclers and others to create an accessible and efficient mattress collection and recycling network.

In this episode of TTN Insights, Ernesto and Mickey talk about the real value of podcasting for organizations and how it is superior to other media for communicating long-form content. Every so often, Ernesto Gluecksmann and Mickey Panayiotakis sit down and talk about digital security, new software, technologies, trends, regulations that may impact leaders of organizations. Listen to their Insights on this new segment of Through The Noise.

Melika Carroll is Senior Vice President of Global Government Affairs at Internet Association. Carroll leads the advocacy team that is responsible for the association's domestic and international political strategy and outreach to government officials. Internet Association represents over 45 of the world's leading internet companies. IA is advocating for an economy-wide federal privacy law that provides people with meaningful control and the ability to access, correct, delete, and download data they've provided companies across all industries. The industry is working with policymakers and other stakeholders on an American approach to protecting people's privacy that allows for continued U.S. leadership in technology.

Michael Gips, CPP, CSyP, CAE is Chief Global Knowledge Officer at ASIS International, the world's premier organization for security professionals. During his 24 years there, he has been responsible for Learning, Editorial Services, Publishing, Membership, Marketing and Communications, Standards & Guidelines, Certification, Strategic Operations, and the CSO Center for Leadership & Development. With 35,000 members from around the world, ASIS International is the leading organization for security professionals, providing education, networking, technology, certifications, and more.

Robert Pinnegar, CAE, is the President and Chief Executive Officer of the National Apartment Association (NAA), the leading voice and premier resource for the rental housing industry, and leads a large network of industry professionals, researchers and local affiliates, spearheading advocacy and public policy efforts, building strategic partnerships and overseeing the development of innovative resources and educational programs. As a federation of more than 150 affiliates, the National Apartment Association (NAA) serves as the leading voice and preeminent resource to over 81,000 members representing more than 9.6 million apartment homes globally.

Carlos Valdes-Dapena is an author, speaker and Organizational Development professional. He is hired by companies like Mars, IBM and J&J to help them collaborate better by collaborating less on the things that matter most. In LESSONS FROM MARS, Carlos Valdes-Dapena shares insights acquired from 25-plus years of experience about what it actually takes for teams to be high performing – and why no quantity of trust-fall exercises or paintball excursions can overcome the fundamental flaws of conventional team building.

In this episode of TTN Insights, Ernesto and Mickey discuss GDPR and how this EU regulation has affected the US. Why is it important and what does it mean to be compliant? Every so often, Ernesto Gluecksmann and Mickey Panayiotakis sit down and talk about digital security, new software, technologies, trends, regulations that may impact leaders of organizations. Listen to their Insights on this new segment of Through The Noise.

Jamie is an author and culture consultant who helps leaders drive growth and engagement by aligning workplace culture with success. Author of three popular business books, Jamie has a Master's in conflict resolution from George Mason and a certificate in OD from Georgetown, where he serves as adjunct faculty. Human Workplaces is a culture management firm created by Maddie Grant and Jamie Notter that uses culture analytics and customized consulting and resources to help organizations align culture with growth, engagement, and innovation.

Amanda Bainton is the Executive Director of the Military Officers Association of America Foundation. She has almost 10 years of association program management experience centered on fundraising and professional development services for transitioning service members, veterans, and military spouses. With over 350,000 members, MOAA is the largest association of military officers in the country. A powerful force speaking for a strong national defense and representing the interests of service members, veterans, and their families at every stage of life and career.