The Surveyor Hub Podcast

Craig MacDonald is a Chartered Building Surveyor with over 20 years of experience in property and construction sectors. He specialises in construction technology and building pathology in the Australian commercial real estate sector. He’s a fellow of the Royal Institution of Chartered Surveyors (RICS), the current chair of RICS Member Engagement Group in Queensland, Australia, registered APC Assessor, and counsellor to APC candidates. Craig is the author of the narrative non-fiction book, "The Building Detective: A Journey Into the Hidden Stories of Property, People, and Problem Solving", which is the starting point of this conversation. He shares the inspiration behind this book, his journey from Scotland to Australia, how storytelling can transform the profession and why surveying is a big adventure.   What We Cover:  The motivation and process behind writing The Building Detective, Craig’s surveying journey, and how he moved to Australia. Insights into the APC qualification process and the role of mentorship The differences in surveying practices and standards between the UK and Australia How storytelling and technology shape the future of the profession   Resources Mentioned:  The Building Detective by Craig McDonald https://amzn.eu/d/3QPXtCq  #117 Alice Graham - Visibility and Technology in Quantity Surveying RICS Information on APC - Assessment of Professional Competence Watch the podcast video and read the blog here - https://www.lovesurveying.com/blog/the-building-detective-surveyor-hub-podcast-craig-macdonald   Connect with Craig McDonald: LinkedIn: Craig McDonald  Instagram: @buildingdetective  Connect with Marion Ellis: LinkedIn: Marion Ellis Instagram: @love_surveying Facebook: Love Surveying    

 Emma Fletcher is Low-Carbon Housing Director at Octopus Energy and the current Chair of the RICS Residential Professional Group Panel. After qualifying in rural surveying, she moved into housing and regeneration, focusing on affordable housing and sustainability. She is passionate about community resilience and has established a district heat network in her village. In this podcast, we talk about Emma's varied career in surveying, but also what it means to take the opportunity to do the hard work and ultimately turn your passions into a career. We discuss her role as a Low-Carbon Director and what decarbonising means on the housing level, how she set up a community land trust in her village, her experience in rural surveying and her involvement with Residential PGP at RICS.    What is Covered:  (00:00) Introduction to Emma and her Low Carbon Housing Role at Octopus (04:39) What decarbonising in housing means  (10:12) Zero bills and why you need a funeral plan for your boiler (14:18) Maintaining curiosity and networking with surveyors (16:38) Why Emma set up a community land trust in her village (24:06) The challenges of the rural path in surveying  (31:35) Emma’s experience with housing associations (43:35) Chairing Residential PGP at RICS (56:29) How to adapt to all the changes, innovations and new technology   Resources:  Octopus Energy https://octopus.energy/  Connect with Emma Fletcher on LinkedIn https://www.linkedin.com/in/emmafletchercambridge/  Book: Map of a Nation: A Biography of the Ordnance Survey https://www.amazon.com/Map-Nation-Biography-Ordnance-Survey/dp/1847082548  Learn more about RICS Residential Professional Group Panel https://www.rics.org/about-rics/corporate-governance/professional-group-panels/residential-property  Buy me a Coffee https://www.buymeacoffee.com/thesurveyorhub  The Surveyor Hub Community - Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying/ 

 Marsha Ramroop is an engaging and compelling speaker and former BBC journalist and leader. She’s a global award-winning inclusion strategist, and author with a passion for driving change in the built environment. She sees the sector as an opportunity to influence the creation of a more inclusive world. Marsha was the inaugural Director of Inclusion and Diversity at the Royal Institute of British Architects. She is the author of the book “Building Inclusion: Practical Guide to Inclusion in Architecture & the Built Environment,” published by Routledge. Today, we talk about what cultural intelligence matters in surveying, and we discuss the importance of an inclusive perspective in policies, procedures and practices, which benefit all demographics. Marsha discusses her career transition from BBC to RIBA, highlights the need for systemic changes rather than identity-led initiatives to foster inclusion, and in her book, she advocates for actionable steps to address diversity and improve organisational culture. What we Cover:    (00:00) Marsha’s background and experience in radio journalism  (11:12) The role of Director of Inclusion at RIBA  (22:50) The difference between diversity and inclusion (25:13) What are inclusion led strategies in organisations? (35:24) “It’s inclusion for all, or it’s not inclusion at all”  (37:48) Marsha’s experience of writing a book and why it serves as a practical guide (44:22) What cultural intelligence is and its practical applications (53:40) How to deal with mistakes and receive feedback    (58:17) Marsha’s hopes for the impact of her book   Resources:  Book: Building Inclusion: Practical Guide to Inclusion in Architecture & The Built Environment, by Marsha Ramroop https://www.routledge.com/Building-Inclusion-A-Practical-Guide-to-Equity-Diversity-and-Inclusion-in-Architecture-and-the-Built-Environment/Ramroop/p/book/9781032564838 Connect with Marsha Ramroop on LinkedIn https://www.linkedin.com/in/marsharamroop/  RIBA - Royal Institute of British Architecture https://www.architecture.com/  Buy me a Coffee https://www.buymeacoffee.com/thesurveyorhub  The Surveyor Hub Community - Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying/ 

 Sam Nicholson is a building surveyor based in the North East. He worked with Maersk Training in offshore wind, and has extensive past experience volunteering with the Royal National Lifeboat Institution. Recognised as Mentor of the Year 2023, Sam has previously served as Matrics Chair, actively supporting young professionals in the industry with a surveying APC community. We talk about Sam’s involvement with the APC study group, his current role in Wakefields Chartered Building Surveyors, his past experience working on a lifeboat and in emergency management training, as well as discuss the importance of soft skills and mentoring for the development of competent and skilled surveyors.  What is Covered:  (00:00) Sam’s career journey  (07:40) Working with Maersk Training (12:00) Mark’s work on the lifeboat (16:49) From onshore training to supporting APC candidates (20:40) How Sam started on the building surveying pathway (23:23) What the APC study group is about  (29:43) How Sam’s work changed post qualification (33:00) What Matrics is and how it supports surveyors (37:30) Networking advice and recommendations (43:00) Mentor of the Year nomination and application process (49:50) Why Sam is passionate about surveying (55:45) The importance of role models for life and career      Resources: Wakefields Chartered Building Surveyors https://www.wakefieldscbs.co.uk/ Connect with Sam Nicholson on LinkedIn https://www.linkedin.com/in/sam-nicholson-frics-4148a1a8/  Maersk Training https://maersktraining.com/  RNLI - Royal National Lifeboat Institution https://rnli.org/  RICS Matrics UK https://www.rics.org/networking/matrics  RICS Matrics Surveyor Awards https://www.rics.org/training-events/rics-awards/matrics-surveyor-awards  Ryan Parke - The Science of Men’s Mental Health https://www.lovesurveying.com/podcasts/the-surveyor-hub-podcast/episodes/2148287598  Super Prime UK News and The Property Valuation Podcast with Rob Cohen and James Wild https://podcasts.apple.com/gb/podcast/super-prime-uk/id1566847536      Buy me a Coffee https://www.buymeacoffee.com/thesurveyorhub  The Surveyor Hub Community - Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying/    

Our first 2025 guest is Mark Duckworth, Chartered Surveyor and Director at Martin & Mortimer, a firm founded in 1965 at Bishop’s Stortford. His previous roles include agriculture, accountancy, production management, voluntary work and sales roles, before starting a remedial repair business working with older buildings.  As a building surveyor with various skills and rich experience, Mark seeks to combine a clear understanding of a given building together with an appreciation for his client's particular needs, where the use of emotional intelligence and soft skills such as listening and communicating are considered highly important. Mark loves people as well as buildings, and his aim is to grow the business by growing people within it.  What is Covered:  (00:00) Introduction and Mark’s background (03:11) The changing landscape in residential surveying  (07:27) The importance of emotional intelligence in surveying (08:53) Learning about client communication from claims and complaints  (22:53) Mark’s career journey and qualifications (23:14) Understanding the client’s emotional needs as an added value in surveying (28:19) Using emotional intelligence in dispute resolution and mediation (31:19) Why surveyors need to learn about neuroscience and the limbic brain (40:54) Mark’s experience with burnout and the importance of self-care (42:16) Why surveyors need robust management procedures in place (59:51) Mark’s experience as a District Councilor (1:08:13) The transferability of skills between surveying and other roles    Resources:  Connect with Mark Duckworth on LinkedIn https://www.linkedin.com/in/mark-duckworth-mrac-c-build-e-fcabe-assocrics-mediator-b116a923/  Martin & Mortimer Chartered Surveyors and Building Consultants https://www.martinandmortimer.co.uk/ Ep 099 Adventures in Surveying with Stephen Scott-Fawcett https://www.lovesurveying.com/podcasts/the-surveyor-hub-podcast/episodes/2148104926  Ep 101 Self-Regulation in Surveying with Larry Russen https://www.lovesurveying.com/podcasts/the-surveyor-hub-podcast/episodes/2148104925  CABE - Chartered Association of Building Surveyors https://cbuilde.com/  Buy me a Coffee https://www.buymeacoffee.com/thesurveyorhub  The Surveyor Hub Community - Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying/

Hannah Howard Jones is the Director of Asset Management for Home Group, a housing association with over 58,000 rented and home ownership properties, combining integrated housing, health and social care in supporting their customers to fulfill their aspirations and live independently. Hannah's a chartered residential management surveyor with over 15 years experience in agency and client-side roles, across both the public and private sector. In this episode, we talk about Hanna’s career journey and how her life experience affected her trajectory as a surveyor. We discuss the importance of understanding the built environment and people inhabiting it, the role of emotional intelligence in dealing with the challenges of housing repair and disrepair claims, how utilising the date can ensure compliance and quality in property management, and the significance of visibility, inclusivity and fairness in the housing sector and property professions.   What is Covered:  (00:00) The role of a chartered residential management surveyor (05:15) Hannah’s experiences prior to becoming a surveyor (09:33) Her current role at Home Group  (14:00) The significance of property and asset management (17:00) Surveyors’ detective work and dealing with repairs and disrepair claims   (21:00) The need for education on how to be a responsible tenant or landlord (23:39) The fundamental significance of access to quality housing (31:00) Hannah’s experience of co-chairing a conference and representing the sector (38:18) The importance of creating an inclusive environment in the housing sector (44:05) The need for emotional intelligence in dealing with customers and colleagues (53:30) Addressing biases in property professions  (57:56) The importance of listening and understanding the needs of customers (01:03:04) How to utilise data to improve compliance and quality in property management Resources:  Home Group https://www.homegroup.org.uk/  Connect with Hannah Howard-Jones on LinkedIn https://www.linkedin.com/in/hannah-howard-jones-mrics-05584465/  Learn more about Awaab’s Law https://www.housing.org.uk/resources/awaabs-law/  Tina Paillet “Why we need a built environment GCSE to inspire the next generation of professionals” https://www.bdonline.co.uk/opinion/why-we-need-a-built-environment-gcse-to-inspire-the-next-generation-of-professionals/5131605.article  Samantha McClary “Male, pale and privileged: welcome to real estate” https://www.egi.co.uk/news/male-pale-and-privileged-welcome-to-real-estate/  Ryan Parke - The Science of Men’s Mental Health https://www.lovesurveying.com/podcasts/the-surveyor-hub-podcast/episodes/2148287598  Buy me a Coffee https://www.buymeacoffee.com/thesurveyorhub  The Surveyor Hub Community - Facebook https://www.facebook.com/groups/the.surveyor.hub.love.surveying/    

Today Marion Ellis chats with Joshim Uddin, a Chartered Surveyor in Tower Hamlets and RICS Matrics Award Winner. Joshim is a Chartered Surveyor who leads a public sector development viability service. The key purpose of his role is to ensure maximum levels of affordable housing/developer contributions is provided as part of planning applications for new development schemes for local residents. In this episode, we discuss development viability, the public sector and local authorities, the RICS Matrics surveyor of the year award, and the purpose of work and social value. What Is Covered 3.44 - Role Models and Inspiration in Surveying 16.42 - Joshim’s perspective on the PGP 22.04 - Joshim’s work in Tower Hamlets 34.08 - Discussion on Social Value Resources Connect with Joshim on LinkedIn Guidance from the NPPF Financial viability in planning: conduct and reporting (rics.org) Buy me a Coffee The Surveyor Hub Community - Facebook

Today, Marion Ellis chats with George Hooton, a General Practice Surveyor and the RICS Matrics Commercial Property Surveyor of the Year 2023. A surveyor with a demonstrated history of working in the commercial real estate industry, George works hard both inside and outside of the business to drive a better and more inclusive property profession. In this episode, we discuss George’s career, his award, his perspective on the surveying sector, how it could better accommodate people with disabilities, and how this would improve everyone’s quality of life. What Is Covered 5.03 - George’s Career and Award 13.59 - Discussion on Facilitating Disability 28.16 - Perspective and Responsibility as a Wheelchair User 36.40 - How Disability has impacted George’s work Resources Follow George on LinkedIn Changing Perceptions of Disability in Surveying (Article) Uniting around accessibility – George Hooton, Hootons Commercial Ltd. Article France+Associates (franceandassociates.co.uk) Buy me a Coffee The Surveyor Hub Community - Facebook

Today Marion Ellis chats with Sinead Clarkson, Chartered Quantity Surveyor, working for PH Plasterers Ltd. As a Chartered Quantity Surveyor and Co-Chair of the NAWIC Yorkshire region (National Association for Women in Construction), Sinead has an interest in improving gender diversity in our profession through support and research, and early engagement - especially using social media. In this episode, we discuss engaging younger audiences through social media, how it can support others and your own career, as well as the movements for increased gender diversity in surveying and construction. What Is Covered 7.20 - Sinead’s career and discussion on apprenticeships 16.20 - Surveying and Social Media 37.23 - The difference in diversity between construction and surveying 53:56 - Sinead’s work with NAWIC Resources NAWIC (LinkedIn) Follow Sinead's TikTok Buy me a Coffee The Surveyor Hub Community - Facebook

Today, Marion chats with Chris Rispin, the author of many notable books and papers in the residential and valuation surveying sector and a regular contributor to The Surveyor Hub Community.   Now retired, Chris was the former Managing Director of BlueBox Partners, previously Technical Director at Allied Surveyors.  In this episode, they discuss his career and the transformative years of being in surveying practice from naive practitioner to experienced Technical Director. What Is Covered 12.46 - How and why surveyors used to report  22.40 - RICS Guidance and how it evolved during Chris’s career  31.15 - AVM's and AI  45.33 - Chris's contributions to the RICS Red Book  50.18 - Chris's time at BlueBox partners  Resources Residential Property Appraisal: Volume 1 - Valuation and Law Home Information Packs: A short history Smith vs Bush Yianni vs Edwin Evans & Sons

Today Marion Ellis chats with Alice Graham, Solutions Engineer at Procore Technologies. A Chartered Quantity Surveyor with six years of industry experience, Alice combines industry expertise with a passion for technology to help construction organisations adopt cutting-edge cost management solutions, contributing to the industry's digital transformation. Alice also actively supports early career professionals in their development. In this episode, we discuss the development and integration of new technologies in the Surveying community, and ways in which diversity can help support our own careers and each other. What Is Covered 02:44 - Discovering and entering Quantity Surveying 12:00 - Alice’s work with Procore 19.19 - Bridging the Technology Gap 25:30 - Building Diversity in Quantitative Surveying Resources Procore Construction Management Software LinkedIn - Celebrating Black Women in Construction BPIC Network Mentoring Circle Empower Equity  

Today Marion Ellis chats with Michael Schendel, Chartered Surveyor, Chartered Building Engineer and Registered Valuer at SelectSurv. Born and raised in South London, after a successful career in modelling, Michael decided to pursue his ambition to work in the property sector. Working in corporate and private practice, Michael qualified as a Chartered Surveyor, Registered Valuer, and, more recently, as a Building Engineer. In this episode, we discuss how Michael transitioned from his previous work to surveying, the difficulties young people face trying to enter into surveying, and the power of charitable causes. What Is Covered 2:30 - Michael's Journey from Modelling to Surveying 13:53 - Difficulties for Young Surveyors 30.09 - Michael's work with Battersea Dogs & Cats 36.01 - The Future of Surveying and Sustainability Resources The Design, Delivery and Management of Healthy Buildings, 1st edition Bernadette Jiwa - Story Driven Environment Study Centre Free personal psychological safety survey Battersea Dogs & Cats

Today Marion Ellis chats with Philippa Bancroft, Senior Manager for Public Land at the Greater London Authority. As Senior Manager for Public Land at the Greater London Authority Philippa works with public landowners in London to support them to release land for housing. She is also Vice Chair of the LionHeart board and recently won RICS Matrics Ambassador of the Year 2023. In this episode, we discuss the collaboration required in Philippa’s work, her involvement with LionHeart, and the power of both networking and diversity within the surveying world. What Is Covered 2:13 - Philippa's work with the Greater London Authority 11.10 - Discussion on LionHeart 26.38 - Networking and Diversity as a Surveyor 43.40 - Philippa's entry in the RICS Matrics Surveyor Awards 2023 Resources Davina Goodchild Podcast LionHeart LionHeart Webinar Library Nudge for LionHeart Brene Brown on Empathy Future of London and the Emerging Talent Programme Thanks for listening! You can find out more about Love Surveying at https://www.lovesurveying.com/

Today Marion Ellis chats with Ryan Parke, The Men’s Coach. Ryan Parke is The Men's Coach, a TEDx Speaker, and an international award-winning public speaker. Ryan works with companies and charities that want to improve mental health for men by taking an evidence-based approach. Ryan's 90-day coaching programme helps men to overcome depression, beat procrastination and achieve their life goals. In this episode, we discuss some of the science behind male Mental Health, steps which men can take to improve their everyday health, and how this might impact those in the surveying world. What is Covered: 3.20 - Ryan’s Journey into Male Mental Health 7.47 - Mental Health and the Endocrine System 21.16 - Lifestyle Factors and their Effect on Testosterone 30.24 - Challenging Conceptions of Male Mental Health Connect with Ryan Parke here. Connect with Marion Ellis here.  Resources: Norwich City World Mental Health Day Video Chris Van Tulleken, Ultra-Processed People Thanks for listening! You can find out more about Love Surveying at  www.lovesurveying.com

In this episode, Marion Ellis chats with Kate Faulkner, OBE, about the Home Buying Selling Group, the work being done to improve home buying in the UK, and the impact it could have on Residential Surveyors in the future. It was recorded as a webinar and shared with The Surveyor Hub Community as an opportunity to answer some of the common queries around the group and how Residential Surveyors can get involved. The podcast also covers various topics, from the proposals for upfront information and how technology can facilitate this to questions about PI Insurance and Kate's tips for the Surveying community to get involved with the process. What is Covered:  1.00 - What the Home Buying Selling Group is, and how it's evolved 28.00 - How is a Home Information Pack different to Upfront Information? 45.00 - Questions about PI insurance and how it affects surveyors 51.40 - Kate's Tips for Surveyors   Connect with Kate Faulkner LinkedIn   Connect with Marion Ellis: TikTok  Instagram  LinkedIn    Resources: The Home Buying and Selling Group Website The BASPI Follow the HBSG on Linkedin   The Surveyor Hub: Watch The Surveyor Hub Webinars Join the Facebook Community  Watch the Women in Surveying Virtual Summit Please show your support by buying me a coffee Find out more at www.lovesurveying.com Sign up for podcast reminders and Love Surveying weekly news here  

Today Marion Ellis chats with James Warren, Technical Director of UKDP. UKDP is a drainage company with a specialism for off-mains drainage, providing an installation, repair and survey inspection service for the general public, the insurance industry (insurers/loss adjusters), estate agents, conveyancers, land agents and private estates In this episode, we discuss how UKDP was born, how it's evolved, increasing the standards in James's industry and the best way of working with surveyors to ensure they're up to speed with all current and applicable regulations What is Covered:  0.10 - What off-mains drainage is, and how it's regulated 11.20 - The role and flaws of modern regulation in Off-Mains Drainage 28.41 - James’s Journey, UKDP, and Management Expectations 46.30 - Visibility on Social Media for Surveyors   Connect with James Warren:  UKDP Official Website LinkedIn   Connect with Marion Ellis: TikTok  Instagram  LinkedIn    Resources:  General Binding Rules Home Buying and Selling Group   The Surveyor Hub: Watch The Surveyor Hub Webinars Join the Facebook Community  Watch the Women in Surveying Virtual Summit Please show your support by buying me a coffee Find out more at www.lovesurveying.com Sign up for podcast reminders and Love Surveying weekly news here  

Today Marion Ellis chats with Gavin O’Neill CEO of Go Report. An experienced chartered engineer with expertise in technology and the built environment, Gavin has taken the time to understand the way surveyors work and how technology can support them. Supporting lots of different types of surveying work, GoReport offers a solution to enables digital data capture and the production of high-quality output reports for those working in the built environment. In this episode, we discuss how new technology has shaped surveying in the past, what it might affect in the future, the way Gavin helps find everyday solutions for sole traders, and how to best use the software available to us. What is Covered:  01:11 - Gavin's story of engineering and being a problem solver 10:10 - Avoiding commoditisation with digital technology 18:30 - The journey of GoReport 29:20 - Advice for investing and adopting new technology 41:00 - Accessibility in digital and surveying software 46:20 - ChatGPT and surveying   Connect with Gavin O'Neill:  LinkedIn   Connect with Marion Ellis: TikTok  Instagram  LinkedIn    Resources:  GoReport Official Website ChatGPT   The Surveyor Hub: Watch The Surveyor Hub Webinars Join the Facebook Community  Watch the Women in Surveying Virtual Summit Please show your support by buying me a coffee Find out more at www.lovesurveying.com Sign up for podcast reminders and Love Surveying weekly news here  

Many of you know Craig Ross from his time working for the RICS in London as an Associate Director for the Built Environment. Craig is a Chartered Surveyor with 25 years’ experience in the built environment, critical infrastructure, CT, CVE and security consultancy. He is currently the Senior Manager for Safety and Security at the Diriyah Gate Development Authority in Riyadh, Saudi Arabia, working on all aspects of security consultancy for organisations, new developments and existing assets.  In this episode, we chat about the career shifts Craig has had over the years, his focus on ensuring that the public interest is protected, his advocating for safe and secure built environment, and how his past experiences shaped that view. What is Covered:  04:11 - Craig’s surveyor journey and how he first got into the Middle East 13:30 - Craig’s time at RICS and how he got into safety and security 27:00 - What built environment security entails  32:00 - How surveyors can contribute to the safety of public places 40:30 - Projects in Saudi Arabia that Craig is working on   Connect with Craig Ross:  LinkedIn   Connect with Marion Ellis: TikTok  Instagram  LinkedIn    Resources:  Diriyah Gate Development Authority Kate Faulkner's Property Checklist RICS Fire Safety RICS Built Environment Journal Building Regulations and Approved Documents Guidelines Veterans and Service Leavers in Surveying Women in Surveying in UAE - Episode 077   The Surveyor Hub: Watch The Surveyor Hub Webinars Join the Facebook Community  Watch the Women in Surveying Virtual Summit Please show your support by buying me a coffee Find out more at www.lovesurveying.com Sign up for podcast reminders and Love Surveying weekly news here  

Bill Jones is an Award-Winning Chartered Surveyor with 20 years’ experience in senior Corporate Real Estate roles. Bill is originally from The Wirral, but he has been residing in Singapore for the last 16 years. He worked on the projects spanning across the Asia-Pacific region and globally, including long-term roles with Rio Tinto and Shell. Aside from the day job, Bill has been an active mentor and counselor for many years helping people towards achieving their RICS goals.  In this episode, we talk about Bill’s journey into surveying, his experience of moving and working in Singapore, the imperative of life-long learning, and the need for greater visibility and promotion of the surveyors’ profession.   What is Covered:  04:30 - How Bill started his surveying career when he was only 14  17:00 - Bill’s transition from roles at Police Authority and National Crime Squad to working with Shell 21:00 - Health and safety culture shock at Shell compared to the local authority 25:00 - How moving to Southeast Asia affected Bill’s family 33:30 - What qualifications for surveyors are required abroad and the relevance of RICS outside of the UK  38:00 - How to make the surveyors’ profession more exciting for young people 42:00 - What Corporate Real Estate is and what Bill does in that area 45:00 - The broad skill sets surveyors need to acquire as the regulations change   Connect with Bill Jones:  LinkedIn   Connect with Marion Ellis: TikTok  Instagram  LinkedIn     Resources:  RICS Governing Council Shell UK   The Surveyor Hub: Watch The Surveyor Hub Webinars Join the Facebook Community  Watch the Women in Surveying Virtual Summit Please show your support by buying me a coffee Find out more at www.lovesurveying.com Sign up for podcast reminders and Love Surveying weekly news here  

In this bonus episode Marion Ellis chats with Richard Ballam and Jonathan Milner the two Residential seat candidates for the RICS Governing Council elections which close on April 24th 2023. It was recorded as a webinar and shared with The Surveyor Hub Community as an opportunity for the two candidates to share their insights and understanding of the residential sector. The podcast covers a number of matters from qualification and competency, the lack of candidates for the UK seats, how to reach and connect with surveyors as well as views on the Home Survey Standard which applies in the UK.

Gordon Johnston is a Chartered Land Surveyor, a geospatial and hydrographic surveyor with decades of experience in this field. He is a passionate advocate for geospatial and ocean data, conservation, management and sustainable use of oceans and the marine natural capital. Gordon’s field of work is fascinating, and in this episode he explains what a geospatial and hydrographic surveyor does for a living, how that industry works today and what education and training paths are available to geospatial surveyors. We also talk about the importance of collecting ocean data and how the work of surveyors can impact the conversation on sustainability and climate change. What We Cover: 2:44 - How Gordon started his career by going on a land surveying assignment to Libya alone16:46 - The skill sets and community aspects of working as a geospatial surveyor20:00 - The dynamics of geospatial surveying and what someone needs to know before choosing this type of work29:30 - How diverse the community of geospatial surveyors is in terms of age, gender or cultural background42:08 - A brief overview of the origins of geospatial industry57:01 - How the geospatial industry works today and the use of data collected from the oceans by hydrographic surveyors  1:05:00 - How ocean data and hydrographic surveyors can contribute to the climate change conversation1:12:51 - What education and professional associations are available for geospatial surveyorsConnect with Gordon Johnston: LinkedInWebsiteEmailConnect with Marion Ellis:TikTok Instagram LinkedIn  Resources: The Geoholics PodcastDefining Boundaries with Peta CoxVeterans and Service Leavers in SurveyingRICS - Geomatics Pathway GuideThe Survey AssociationChartered Institute of Civil Engineering - Geospatial Engineering EmodNET - European Marine Observation and Data NetworkUK Hydrographic OfficeChannel Coastal ObservatoryThe Surveyor Hub:Watch The Surveyor Hub

Gill Kernick is an author, speaker and campaigner. In April 2022, Gill joined Arup University as transformation director working to shape a sustainable world. Gill is the author of Catastrophe and Systemic Change: Learning from the Grenfell Tower Fire and Other Disasters. It combines her decades of experience consulting organisations in high hazard industries to build the leadership and culture to prevent catastrophic events. In this episode, we talk about Gills’ deeply personal connection to the Grenfell Fire, and discuss blame, accountability, safety and the need for a cultural change in the built environment. We also talk about “mindful compliance”, the impact of rules and regulations on decision making, and the notion of ethical leadership in the building industry.   What We Cover: 5:33 How Gill started to work in the domain of safety and how her book came about14:34 - What low probability, high consequence events are and how surveyors can learn to live and work with the risk of such events25:14 - The difference between blame and accountability and why the bad apple theory is an unhelpful narrative in building safety32:52 - How to start changing the culture to enable different voices to be heard in the conversations around risks and catastrophe prevention41:54 - What ethical leadership looks like in the built environment Connect with Gill Kernick: LinkedIn Twitter Connect with Marion Ellis:TikTok Instagram LinkedIn  Resources:The Grenfell Inquirer Blog Catastrophe and Systemic Change: Learning from the Grenfell Tower Fire and Other Disasters by Gill Kernick Catastrophe: The Podcast RICS:The Building Safety Act with David Savage & Andy Thomas #58Lionheart The Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitPlease show your support by buying me a coffeeFind out more at www.lovesurveying.comSign up for podcast reminders and Love Surveying weekly news

Ian Bullock is an RICS Chartered Surveyor and Valuer and is Managing Director of Carpenter Surveyors, a practice specialising in all things residential property and real estate - RICS Survey & Valuation for private and secured lending clients and Expert Witness reports.In this episode, we discuss Ian's career path, what made him decide to move from a corporate to an SME environment, the pros and cons of working for both, and his new business venture - Surventrix.What we cover:His career journey, starting on the Countrywide Surveyors TechRICS trainee program after university and then jointly running his business, Carpenter Surveyors.Working in a corporate environment versus for an SME – pros and cons.Why Ian decided to leave his corporate career to join an SME environment.How to deal with complaints/claimsReporting – how easy and accessible are surveyors’ reports?Information sharing and support within the industry – what’s lacking How Carpenter Surveyors evolved over the yearsTalking about his new venture – Surventrix (Proptech) – a software solution for the surveying and finance sector designed by surveyors for surveyors.Connect with Ian Bullock:LinkedIn Website - Carpenter SurveyorWebsite - SurventrixConnect with Marion:TikTok Instagram LinkedIn  Resources: Business for Good: Home - B1G1: Business For GoodOur Impact: When business is about people, planet and profit, in that order, everyone wins.RICSThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitPlease show your support by buying me a coffeeFind out more at www.lovesurveying.comSign up for podcast reminders and Love Surveying weekly news here

Kathryn Ladley has over 50 years of experience in the construction industry, by profession as a quantity surveyor and project manager. She is also an Associate Director at NPS Leeds, one of the founder members of QSi, and the first female President of SCQS. She is married with two children and two grandchildren.In this episode, we discuss her career path, how she dealt with gender disparity, and the challenges that arose as a woman surveyor and working mum – as well as the lessons she learnt during her 50-year career and the support she received along the way.What we cover:Why she believes women make good surveyorsThe concept of work-life integration (rather than work-life balance)Her involvement in the setup of an Intelligent Client Unit within Leeds City CouncilConnecting with RICS membersHow surveying changed over the years The future of construction and technology The values that drive us forward – why do we do what we do and what motivates usConnect with Kathryn Ladley:LinkedInTwitterConnect with Marion:TikTok Instagram LinkedIn  Resources: Business for Good: Home - B1G1: Business For GoodOur Impact: When business is about people, planet and profit, in that order, everyone wins.Society of Construction & Quantity SurveyorsThe QSi for Quantity Surveyors Miscarriage AssociationWorking Wise - Building Resilience by Kathryn LadleyCode checklist to include the provision of female sanitary products from 2023The Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitPlease show your support by buying me a coffeeFind out more at www.lovesurveying.comSign up for podcast reminders and Love Surveying weekly news...

Carrie de Silva is a Professor of Real Estate Practice Law, working with RICS-accredited courses for many years, Carrie has also developed the materials and taught on the Sava courses for residential surveyors since 2014 and many of you will know her from the Bluebox partners days.In this episode, we chatted about Carrie's career in law, her academic work supporting surveyors, and her interest and research into the first professional women, streets named after women and the first female surveyors.What we cover:• Carrie's background as an academic lawyer and her career as a Professor of Real Estate Practice Law, teaching prospective chartered surveyors for over 20 years • Example of cases of negligence and what surveyors need to know in terms of the law in their area of work • The work that Carries does to empower women• First Women, a listing of women’s firsts in every industry, including Irene Barcley and Evelyn Perry, the first female chartered surveyors• Women in Street Names, a project to highlight women in street names in the UK• Women in Surveying - discussing the gender balance in the industry, imposter syndrome, and what can be done to empower women in the workplace• Defining career success• Inspiring kids with surveyingConnect with Carrie de Silva:WebsiteLink to Women in Street Names and First Women and Irene Barclay notesLinkedIn Connect with Marion:TikTok Instagram LinkedIn  Resources: Business for Good: Home - B1G1: Business For GoodOur Impact: When business is about people, planet and profit, in that order, everyone wins.Stop Telling Women They Have Imposter SyndromeInspiring Kids in Surveying with Sarah Noble from RICSThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitPlease show your support by buying me a coffeeFind out more at www.lovesurveying.comSign up for podcast reminders and Love Surveying weekly news here

Gemma Cornwall is a Building Surveyor and Sustainability Advisor at Anderton Gables, based in the Preston Office. Before making the switch to a career in building surveying, Gemma spent a decade teaching economics in the UK and overseas. Along with her existing qualifications in surveying, she is working towards her APC with the goal of gaining MRICS status within the next 12 months.She leads AG’s Sustainability service, providing professional advice to both residential and commercial clients on how to improve the environmental impact of their properties. Having spent most of her childhood moving around the world, she is now happily settled in the Ribble Valley with her family. Outside of work she spends a lot of time training Olympic weightlifting, with the goal of eventually qualifying for the British Master championships. What We Cover. Why Gemma decided to change careers and what her start as a building surveyor was likeUnconscious biases that employers have and the art of writing job ads and recruitingThe benefits of having a career before career and what sort of support young surveyors needHow surveyors can help property owners gain more awareness and information about sustainabilityThe importance of sharing knowledge about sustainability across the property industryThe behavioral changes we need to make in our private and professional livesConnect with Gemma Cornwall: LinkedInAG Built Environment ConsultancyConnect with Marion:TikTok Instagram LinkedIn  Resources: Building Foundations within Construction and Property with Jess ReidDerren Brown’s Boot Camp for Life095 To Retrofit or Not to Retrofit with Professor John EdwardsLionheartRICS MatricsB1G1The Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at

Zoe Baker is Managing Director & Founder of Your Surveyors Ltd and the Winner of RICS Young Surveyor of the Year 2022 Award in the Residential Surveying Category. She has been working in the residential surveying industry for almost 10 years in various operational and management roles, and now as a surveyor and business owner. She has achieved the Level 6 Diploma in Residential Surveying & Valuation, completed through SAVA and obtained an AssocRICS accreditation with the RICS.Initially trained to be a hairdresser and working in the hairdressing industry, she has successfully tranferred creativity and people skills obtained in her early career to her surveying practice. What We Cover: How Zoe transitioned from hairdressing to surveying industryThe unique qualities and talents that Zoe developed in her early careerHow to express your unique style in a technical profession such as surveyingThe experience of setting up a surveying business and why Zoe decided to take that pathWhy customer service and client relations are key elements in surveying Time management as a key skill for a business ownerWhat the RICS Young Surveyor of the Year Award means for Zoe Connect with Zoe Baker: LinkedInInstagramConnect with Marion:TikTok Instagram LinkedIn   Resources: Your SurveyorsRICS Young Surveyor of the Year Award The Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.comSign up for podcast reminders and Love Surveying weekly news here

Larry Russen is a well-known speaker, trainer, Chartered Building Surveyor and Spurs fan with more than 40 years’ experience in residential, commercial, and industrial property. Many of you may have heard him train through Sava, deliver CPD or used one of his many books to learn more about surveying or perhaps worked with him at Russen & Turner, Allied Surveyor or BlueBox Partners. When he is not travelling the world to visit his family, he can most likely be found playing 5-a-side football, running 5k or cycling to Caffe Nero to drink coffee.What is Covered: Larry’s journey into becoming a surveyorWhy good rules, regulations and guidance are absolutely essential for valuation workHow the surveying culture changed since 1980s to todayLarry’s experience with setting up and running his own businessHow he got involved in training and education for surveyorsSurveyors’ codes of ethicsWhy every professional needs to self-regulate first before adhering to regulatory bodiesWhen Larry’s next book is out Connect with Larry Russen:LinkedInRussen & TurnerConnect with Marion:TikTok Instagram LinkedIn   Resources: Awaab Ishak: Councils Put on Notice Following Toddler’s Mould Death Air Pollution Death Ruling: What Comes Next? Grenfell Tower InquiryThe E-Myth Revisited: Why Most Small Businesses Don’t Work and What to Do About it by Michael E. GerberHome Survey StandardRICS Rules of ConductSidney DekkerBlack Box Thinking: The Surprising Truth About Success by Matthew SyedResidential Property Appraisal, Volumes 1 and 2, by Phil Parnham and Larry RussenThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook

Stephen Scott-Fawcett recalls his many adventures not only in surveying, but also in exploring Himalayas and Antarctica. Stephen Scott-Fawcett is a Chartered Surveyor since 1978 having been trained by the Valuation Office. He next attended Cambridge University and, after graduating, joined Martin & Mortimer as a full equity partner in June 1987. Stephen developed the business over the next 24 years and became a senior consultant in January 2011. He specialises in detailed building survey and valuation work, in both residential and commercial sectors. He is also and experienced Himalayan traveller, and has academic interest in Polar history as an author, editor, lecturer and conference facilitator. What is Covered: How Stephen started and then came back to the surveying career after spending some time as a vicarWhere the surveying work and serving in a parish intersect How the surveying industry changed post Financial Service Act from 1986What Stephen’s experience running a business was likeThe building survey he designed to help the home vendors and purchasersStephen’s interests in Nepal and Antarctica How surveyors can help with mitigating climate change Connect with Stephen Scott-Fawcett:LinkedInFacebookInstagramConnect with Marion:TikTok Instagram LinkedIn   Resources: Martin & MortimerFinancial Service Act 1986The Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.comSign up for podcast reminders and Love Surveying weekly news here

Selina Baptiste is a Chartered Surveyor with experience in the built environment as a commercial manager and a cost consultant. She is a Quantity Surveyor at Gardiner and Theobald.  In this frank and insightful conversation, Selina shares her experiences navigating her career as a woman of colour, a parent seeking work-life balance and the surveyor she is.What is Covered: Selina’s journey into surveying and the hurdles she had to overcomeWork-life balance challenges and retention issues for women in surveying The benefits of experiencing all aspects of the built environment How the diversity topic came much more into light in the past few years in the surveying industryHow women surveyors can support the next generation of surveyors as role modelsThe biases Selina was exposed to throughout her career and how she responded to themConnect with Selina Baptiste:LinkedInTwitterConnect with Marion:TikTok Instagram LinkedIn   Resources: International Women’s Day 2022 at RICS RICS Matrics Building PeopleStop Telling Women They Have an Imposter Syndrome - Harvard Business ReviewGardiner and TheobaldThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.comSign up for podcast reminders and Love Surveying weekly news here

Phill Sowden is an Associate Director at Charles Parker Bennett Surveyors. He has been a residential surveyor since 1988 in Preston & Lancashire and was elected as a member of the RICS in May 1994.He has an impressive track record, having worked throughout the changed ownership at Entwistle Green/Black Horse Surveying Services, BBG Surveyors, Securemove Property Services (as Deputy area Surveyor) and finally, Countrywide Surveyors between 1988 to 2006. From 2006 to 2020, Phil was with Farrell Heyworth Surveyors as a Director from 2007. Before joining CPB Phill was an area surveyor for SDL Surveyors.What is Covered: How to secure proper training for surveyors in the commercial world of todayWhy there is a huge need for new surveyors and what firms can do to offer a career path to surveyorsThe variety of a surveyor’s job and what made Phill change his job during the lockdown The benefits and challenges of hybrid work arrangement for surveyorsHow the qualification path for surveyors can be improved and why the available qualifications do not necessarily reflect someone’s level of experienceConnect with Phill Sowden:LinkedInEmailConnect with Marion:TikTok Instagram LinkedIn   Resources: Charles Parker Bennett SurveyorsAssociation of Independent Surveyors and Valuers - ISVAThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.comSign up for podcast reminders and Love Surveying weekly news here

Alison Stone MRICS is a Chartered Surveyor, specialising in lease extensions and leasehold enfranchisement valuations, negotiations and tribunals. She has successfully negotiated against many of the large freeholders, getting the best agreements in place for her clients. With award-winning expertise, her company achieved Highly Commended in 2021 Enfranchisement and Right to Manage Awards.What is Covered: How Alison became a surveyor joining the profession later in her careerHow Alison got into this niche of valuation work and who her clients areWhat is leasehold enfranchisement?What are ground rents?Why ground rents escalated and how the new legislation deals with itHow Alison gets all the information and calculates the value of a leased propertyWhat qualifications you need to do this kind of valuationsHow to negotiate with freeholders and at what point courts can get involvedAlison’s challenges and lessons learned since she set up her own business Connect with Alison Stone: Alison Stone SurveyorsEmailLinkedInConnect with Marion:TikTok Instagram LinkedIn Resources: Association of Leasehold Enfranchisement Practitioners RICSLeasehold Reform, Housing and Urban Development Act 1993 Leasehold Reform (Ground Rent) Act 2022 Guidance for Leasholders, Landlords and Managing AgentsThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.comSign up for podcast reminders and Love Surveying weekly news here

Professor John Edwards is a practitioner, researcher and educator working in property and construction with specialisms in building pathology, energy efficiency and dealing with older and historic buildings. John is the lead author of BS7913 the BS for historic buildings and a co-author of BSI standards on retrofit. He is a Director of Edwards Hart Consultants and Professor of Practice at the University of Wales Trinity St. David.What Is Covered: What is retrofit? The complexity of retrofitting The problems with current standards and documents on retrofit and energy efficiencyHow surveyors can apply knowledge on retrofits in their workHow to improve the process of producing standards and documents for built environmentHow John got into property and construction and which courses he provides Connect with John Edwards: LinkedInTwitterEdwards Hart ConsultantsConnect with Marion:TikTok Instagram LinkedIn Resources:John’s 2-day course in the Energy Efficiency & Retrofit of Traditional BuildingsReady for Net Zero Growth - Cranfield School of ManagementBEIS - Department for Business, Energy and Industrial StrategyBRE - Building Research EstablishmentCadwEnglish HeritageThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.comSign up for podcast reminders and Love Surveying weekly news here

Why does sustainability need to be at the heart of your surveying business to keep it relevant?On this podcast, your host, chartered surveyor, industry coach, and mentor Marion Ellis chats with Tina Paillet, Co-Founder and CEO of Circotr@de – an innovative start-up creating value from trading second-hand building materials and their embodied carbon. Tina boasts over 25 years of experience including 12 years developing and managing one of the world’s largest real estate asset managers.She is also Senior Vice President of RICS.Marion and Tina discuss various topics including:Why sustainability needs to be at the heart of your surveying business to keep it relevantHow reverse mentoring can make a difference to your knowledge and businessTina's career working internationally and how she started as an architectStarting a business with a purposeWhy Tina stood to be the next President of the RICS and her thoughts post Levitt and Bichard.We hope you enjoy this conversation!And don't forget to rate, review and follow the podcast.Love Surveying:Sign up for podcast reminders and Love Surveying weekly news hereJoin the Love Surveying Mastermind hereConnect with Marion:TikTok Instagram LinkedIn Connect with Tina:LinkedInCircotr@deThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.comResources:RICS: Royal Institution of Chartered Surveyors

Which female role model has inspired you most?On this podcast, your host, chartered surveyor, industry coach, and mentor Marion Ellis chats with Fiona Haggett, Head of Valuation for Barclays UK.Fiona has also previously been the UK Valuation Director at RICS and spent many years as a residential valuer, before taking head office roles and national, where she has been party to the development of company and industry guidance, development of the Red Book and worked with government and industry to help solve some of the wider issues that are impacting valuation.Today's podcast is quite a personal conversation where Fiona talks about her career journey amongst many other things including:Mentors and female role modelsMaternity leave - and how much it has changedCreating variety in your work/challengeSafety on site and creating standards for surveyorsWhy organisational culture mattersLearning to presentLoneliness, resilience and managing mental health by cycling ZwiftRecovering from long covidWe would love to hear your feedback if something resonates with you, so please get in touch.And don't forget to rate, review and follow the podcast.Love Surveying:Sign up for podcast reminders and Love Surveying weekly news hereJoin the Love Surveying Mastermind hereConnect with Marion:TikTok Instagram LinkedIn Connect with Fiona:LinkedInThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.comResources:RICSLionheart The Positives of Menopause Davina McCall: Sex, Myths and the MenopauseLearning from Suzy Lamplugh

How to transition from being a corporate surveyor to being a surveying business owner.This is what your host chartered surveyor, industry coach and mentor Marion Ellis and Paul Hawkins discuss at length in today's episode.Paul is the Co-Director of a general surveying practice - called North and Hawkins Building Consultancy - over in Norfolk and a member of the Love Surveying Business Club which they also discuss in the podcast. Marion and Paul cover various topics including:Quinquennial inspections on residential properties around Norwich Cathedral.The importance of local knowledge and how to balance your skills in a general surveying practiceMoving from being a corporate surveyor to being a surveying business ownerFinding freedom working for yourselfConfidence, networking and building your brandAnd also how to take a holiday - which we know some small business owners struggle with.We hope you enjoy this conversation!And if you want to learn more about how you can work with Marion, either through the Mastermind or the Business Club, please look at her website.Love Surveying:Sign up for podcast reminders and Love Surveying weekly news hereJoin the Love Surveying Mastermind hereConnect with Marion:TikTok Instagram LinkedIn Connect with Paul:North and Hawkins Building ConsultancyTwitterFacebookLinkedInInstagramThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.com

Are you interested in entering the RICS Surveyor of the Year Awards 2022?On this podcast, your host chartered surveyor, industry coach, and mentor Marion Ellis chats with Karen Rogers from RICS about the RICS Surveyor of the Year Awards 2022.Karen Rogers is part of the Member Engagement and Early Careers Team at RICS. Her passion for inspiring, supporting and developing the next generation and those early in their careers is second to none.Marion and Karen will be chatting about all things Young Surveyor of the Year Awards, which RICS hosts annually in the UK. This is especially important for you if:you are curious about the Young Surveyor of the Year Awards and who can be nominated,you are wondering how the application process works, you think you are not good enough or qualified yet,you know someone awesome and want to nominate on their behalf,you want to understand the background to the awards and how they came about.I hope you find them useful and, as ever, keep in touch and let me know.Love Surveying:Sign up for podcast reminders and Love Surveying weekly news hereJoin the Love Surveying Mastermind hereConnect with Marion:TikTok Instagram LinkedIn Connect with Karen:LinkedInThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.comResources:RICS Matrics Young Surveyor of the Year AwardsLionheart The RICS Bichard Review The RICS Levitt Review

We are very lucky to have LionHeart - the benevolent organisation for RICS professionals - in our lives.The LionHeart's support team help RICS professionals and their families through problems - from confidential advice, and emotional support to financial grants.In this episode, your host chartered surveyor, industry coach and mentor Marion Ellis introduces Davina Goodchild, CEO of LionHeart to the listeners.Davina shares how LionHeart is run as an organisation, how they bring well-being into the work they do, the services they offer and the insights they have about the surveying industry.Love Surveying:Sign up for podcast reminders and Love Surveying weekly news hereJoin the Love Surveying Mastermind hereConnect with Marion:TikTok Instagram LinkedIn Connect with Davina:Davina Goodchild - LinkedInDavina Goodchild - TwitterLionHeartThe Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.com

How do you continue to maintain a positive mindset and attitude?A positive attitude - even if it is just a smile - improves the way people see you (and even your company). Positivity is infectious and being enthusiastic and optimistic can often make other people follow suit.In this episode, your host chartered surveyor, industry coach and mentor Marion Ellis chats to Rory Murphy, Commercial Director for Vinci Facilities. Rory is also the chair of the Member Engagement, Experience and Value working group within the RICS.Marion and Rory talk about everything from what it means to be positive, They also talk about "Young Surveyor of the Year" awards and Rory’s work supporting the RICS.Wherever you are, listening to this podcast - whether it is driving around in your car or walking the dog - we hope you enjoy the conversation.Love Surveying:Sign up for podcast reminders and Love Surveying weekly news hereJoin the Love Surveying Mastermind hereConnect with Marion:TikTok Instagram LinkedIn Connect with Rory:Rory MurphyRICS MEEV RICS Young Surveyor of the Year AwardBook: The unwritten rules of the gameResources:The RICS Bichard Review The RICS Levitt Review Lionheart The Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.com

In this episode, your host chartered surveyor, industry coach and mentor Marion Ellis shares some insights and background to the podcast for new listeners - how it got started and what's been happening for her in 2022.Love Surveying:Sign up for podcast reminders and Love Surveying weekly news hereJoin the Love Surveying Mastermind hereConnect with Marion:TikTok Instagram LinkedIn Resources:The RICS Bichard Review The RICS Levitt Review Simon Sinek TED talk ADHD Support Lionheart The Surveyor Hub:Watch The Surveyor Hub WebinarsJoin the Facebook Community Watch the Women in Surveying Virtual SummitShow your support by buying me a coffeeFind out more at www.lovesurveying.com

I’m your host Marion Ellis. One of the questions I often get asked is what is the Surveyor Hub? And on one level it’s just a Facebook group, it’s a podcast. I see it as a way to feel part of a world and industry that can often leave us feeling, well a little bit isolated.And I feel that too. As a woman of a certain age, a female surveyor with a background in residential defect and valuation claims I’ve often felt a little out on a limb. I run a small club for owners of surveying businesses and we get a lot from the power of connection - be it learning something new we can implement in our businesses or having a chat in one of our socials because we have not spoken to anyone all day. And I really believe that the power of human connection has led us to do the work we do as surveyors from inspecting properties to finance and spreadsheets - the work of a surveyor is wide and varied. At its heart though is whatever shape and form it is, we help offer security and a roof over someone's head, safe, warm and dry.And that is really what this podcast is about, I chat to surveyors and those working in the industry about why we do what we do, lessons learned along the way, highs and lows and the fun stuff too. I have a tendency to get things off my chest so you’ll also hear me talk about some of the things that matter to me and my own experiences such as being diagnosed with ADHD, being a visible female role model and all that comes with that and chasing that elusive work-life balance as a parent.My business is called Love Surveying which tells you how enthusiastic I am about the people and our work - and I did toy with the idea of changing the name of this podcast, but well, it felt like another thing to do, and we’ve been around for a little while now. You can keep in touch with me in several ways - we have The Surveyor Hub Facebook community group, you can sign up to join my email list, you can follow me on social media, you can rate, review and follow this podcast and tune in whenever and wherever you want. You can even Buy Me a Coffee. Please do drop me a note or voice mail anytime, I’d love to hear from you, and I hope you enjoy this podcast.xXUkFCXNXcqXSqf7kaGk

Christine O’Rourke is Head of Conduct Standards at RICS supporting surveyors by producing standards and guidance on professional conduct including the Rules of Conduct. She has worked in complaint handling roles in a number of organisations including RICS, other professional bodies, and the Pensions Ombudsman.What We Cover:- Why RICS regulation is not a counsel of perfection- What RICS’ new rules and regulations contain- How to maintain professional competence in surveying- How to communicate with a focus on respect, diversity, and inclusionConnect with Christine O’Rourke:- LinkedIn https://www.linkedin.com/in/christine-o-rourke-b7ab6715a Connect with Marion Ellis:- LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub- Instagram https://www.instagram.com/love_surveying/- Facebook https://www.facebook.com/love_surveying/- Email [email protected]:- RICS sets new standards of conduct ​https://www.rics.org/uk/news-insight/latest-news/news-opinion/rics-sets-new-standards-of-conduct/  - How Great Leaders Inspire Action by Simon Sinek https://youtu.be/u4ZoJKF_VuA - “Start with Why: How Great Leaders Inspire Everyone to Take Action” by Simon Sinek https://www.amazon.com/Start-Why-Leaders-Inspire-Everyone/dp/1591846447  - Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/- Book one-on-one consultation and training session: https://lovesurveying.com/about/- Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass- Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/ - Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub- Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying

Neil Hewitt is a residential surveyor specialising in older period properties, in particular local Suffolk timber frame and thatched houses. Neil has come into surveying by what may be seen as a non-conventional route, but he sees this experience of life as a huge benefit when dealing with the public.What We Cover: -What it’s like being a self-employed residential surveyor- Why surveyors should set clear boundaries for their scope of work - How to choose and work with the right client- How to deal with distressed clients- Neil’s advice to young surveyorsConnect with Neil Hewitt:- Website http://www.neilhewittsurveyor.co.uk/ Connect with Marion Ellis:- LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub- Instagram https://www.instagram.com/love_surveying/- Facebook https://www.facebook.com/love_surveying/- Email [email protected]  Resources:- Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/- Book one-on-one consultation and training session: https://lovesurveying.com/about/- Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass- Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/ - Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub- Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying

Phil Parnham is a Chartered Building Surveyor with expertise in the diagnosis of defects in residential properties. Phil has many years of experience in the social housing, higher education, and residential sectors. He has developed a range of training services for residential practitioners of all types.What we cover: - Better ways of connecting with surveyors after COVID-19- Focusing on the details versus the bigger picture in the surveying business- Phil’s experience dealing with claims and lessons learnedConnect with Phil Parnham:- LinkedIn - https://www.linkedin.com/in/philparnham/ Connect with Marion Ellis:- LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub- Instagram https://www.instagram.com/love_surveying/- Facebook https://www.facebook.com/love_surveying/- Email [email protected]  Resources:- Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/- Book one-on-one consultation and training session: https://lovesurveying.com/about/- Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass- Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/ - Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub- Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying

Would you like to share and write more technical content? Perhaps you want to promote your business and share technical content with a wider audience? Surveyors and valuers have a lot of good stuff to share that can make the world a better place. But sharing your expertise is not easy. It's a skill to learn. Stacey Meadwell is a writer and trainer helping built environment businesses create better content more easily. She is also an experienced panel and round table moderator. Before setting up her own business she was a B2B property journalist and features editor for 20 years. What We Cover:  - The difference between content writing for a digital publication and print - How to build confidence about posting content on LinkedIn - How to generate visibility and publicity - Why you should bring your personality into the content you share Connect with Stacey Meadwell: - LinkedIn https://www.linkedin.com/in/stacey-meadwell-content-writer/ - Website https://www.staceymeadwell.com Connect with Marion Ellis: - LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub - Instagram https://www.instagram.com/love_surveying/ - Facebook https://www.facebook.com/love_surveying/ - Email [email protected]   Resources: - Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/ - Book one-on-one consultation and training session: https://lovesurveying.com/about/ - Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass - Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/  - Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub - Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying

This week, Marion invited Jo Williams and Betsy Wong to discuss their experiences in networking, self-discovery, and getting visible online.  Jo Williams is a chartered building surveyor working within a team of mixed discipline surveyors. She provides building surveying services to occupiers and investors across all commercial property types. After 14 years working within a corporate consultancy in Birmingham, she happily left the city in 2019 to be closer to home. Betsy Wong is a Chartered Surveyor specializing in commercial properties. She helps both independent and corporate organisations that need commercial property advice. What We Cover:  - What it’s like networking as a woman surveyor - How to discover what you love to do - The benefits of getting more visible on social media Connect with Jo Williams: - LinkedIn - www.linkedin.com/in/jo-williams-2b57a343 - TSR Surveyors website - https://www.tsrsurveyors.co.uk/  Connect with Betsy Wong: - LinkedIn - https://www.linkedin.com/in/betsy-wong-frics-1460bb1a/ - BCW Consultancy website - https://www.bcwconsultancy.co.uk/ Connect with Marion Ellis: - LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub - Instagram https://www.instagram.com/love_surveying/ - Facebook https://www.facebook.com/love_surveying/ - Email [email protected]   Resources: - Sisterhood Summit July 2018 - https://lovesurveying.com/women-in-surveying/ - Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/ - Book one-on-one consultation and training session: https://lovesurveying.com/about/ - Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass - Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/  - Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub - Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying

Kirsty Knight is a certified life coach for female entrepreneurs in areas of business, money, time & productivity. She teaches ambitious entrepreneurs her system that covers productivity tactics, mindset work and business strategy.  Maybe there are things in your business that are not getting done. You're finding yourself on a roundabout of analysis paralysis. The bottom line is, it's not the task that's a problem, it's your mindset towards it. You might be scared of change, of the risk of failing or maybe even being too successful if things go to plan. So why do we procrastinate and set unrealistic goals for ourselves and, essentially, set ourselves up for failure? What we cover:  - What is procrastination and how it manifests in three ways - How to grow your business in your own way - What barriers prevent taking action towards your goals - How to move forward with a clear vision for your business Connect with Kirsty Knight: Facebook - https://www.facebook.com/kirstyknightcoaching Instagram - https://www.instagram.com/kirstyknightcoaching/ Connect with Marion Ellis: - LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub - Instagram https://www.instagram.com/love_surveying/ - Facebook https://www.facebook.com/love_surveying/ - Email [email protected]   Resources: - Kirsty Knight Coaching - https://kirstyknightcoaching.com/ - Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/ - Book one-on-one consultation and training session: https://lovesurveying.com/about/ - Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass - Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/  - Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub - Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying  

In this episode, Marion invited Sarah Cantrill, Richard White, and Charlie Jackson to chat about the significance of RICS standards and regulations. Richard White is a Chartered Surveyor working in the Profession Support and Assurance team within RICS Regulation. Through different types of review visits, workshops, and other training and advice, the team provides support and guidance to help firms and Members come into compliance with the requirements of Red Book. Sarah Cantrill leads a team at RICS supporting regulated firms and members with the implementation of RICS rules and best practice. Sarah’s career at RICS started in 2002, and over the last 19 years she has gained substantial knowledge of RICS regulation, risk, and compliance. Charlie Jackson is an RICS Fellow and Registered Valuer with 20 years of commercial experience, specialising in healthcare valuation. For the past five years, Charlie has been working in RICS Regulation, supporting RICS’ firms and members in Europe with the practical implementation of Red Book rules and best practice. What We Cover:  - The difference between RICS standards and regulations - How RICS helps surveyors navigate the regulations - How RICS investigates complaints to firms - How RICS deals with claims reported to them Connect with Charlie Jackson: - LinkedIn https://www.linkedin.com/in/charlie-jackson-frics-a2b8319  Connect with Sarah Cantrill: - LinkedIn https://www.linkedin.com/in/sarah-cantrill-1b837b178/  Connect with Marion Ellis: - LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub - Instagram https://www.instagram.com/love_surveying/ - Facebook https://www.facebook.com/love_surveying/ - Email [email protected]   Resources: -Best practice for registered valuers - https://www.rics.org/uk/upholding-professional-standards/regulation/valuer-registration/best-practice-for-registered-valuers/ -RICS Insight community https://www.rics.org/uk/surveying-profession/global-professional-network/rics-insight-community/ - RICS Small Business Hub https://www.rics.org/uk/surveying-profession/career-progression/small-business-hub/ - RICS sets new standards of conduct https://www.rics.org/uk/news-insight/latest-news/news-opinion/rics-sets-new-standards-of-conduct/ -RICS’ YouTube channel (webinars and panel discussions) https://www.youtube.com/user/ricsmediacentre - Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/ - Book one-on-one consultation and training session: https://lovesurveying.com/about/ - Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass - Sign up for The Surveyor Hub...

The life of a surveyor can be a lonely one. Who do you talk to when you need to get advice, guidance and support that you need? Trying to work out what's important to you can have you going round in circles when you only got yourself to discuss it with. It's so easy to get overwhelmed and an overwhelmed mind does nothing.  But it doesn't have to be that way. That's why I created The Love Surveying Mastermind, for surveyors who love what they do. It’s for those who want to be more intentional about the business and career they're building.  What Is Covered:  - What is The Love Surveying Mastermind - Who it is for and who it is not for - What results you can expect in 12 weeks of The Love Surveying Mastermind - How Mastermind is structured   Connect with Marion Ellis: - LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub - Instagram https://www.instagram.com/love_surveying/ - Facebook https://www.facebook.com/love_surveying/  - Email [email protected]    Resources:  - Apply for Love Surveying Hub Mastermind: https://lovesurveying.com/mastermind/ - Book one-on-one consultation and training session: https://lovesurveying.com/about/ - Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass   - Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/  - Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub - Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying

Recently Marion had a conversation with Neil Hewitt and Charles Chalcraft about surveying thatched properties and fire safety concerns involved in those surveys. Neil Hewitt is a Suffolk-based independent residential building surveyor who offers the RICS Building Survey. It is the highest level of survey offered under the RICS format that is particularly recommended for older properties. He specialises in older period properties, in particular local Suffolk timber frame and thatched houses. Charles Chalcraft is a retired master thatcher who is trained as a home inspector. He now trains property professionals including surveyors how to survey properties with thatched roofs. He specialises in building surveys on older properties - cob and stone rubble that are thatched. He is also the technical advisor to the Devon and Cornwall Master Thatchers Association. What we cover:  - How thatched roofing begin in the UK - Why thatched properties are appealing and what are the downsides? - Who is qualified to survey thatched properties - The causes of thatch fire and what homeowners can do about it Connect with Neil Hewitt:  - Website http://www.neilhewittsurveyor.co.uk/  - LinekdIn https://www.linkedin.com/in/neil-h-b5517021/  Connect with Charles Chalcraft:  - LinkedIn https://www.linkedin.com/in/charles-chalcraft-3849b520b/ - Website: http://www.thatchedhomeinspector.co.uk/ Connect with Marion Ellis: - LinkedIn https://www.linkedin.com/in/marion-ellis-love-surveying-surveyor-hub - Instagram https://www.instagram.com/love_surveying/ - Facebook https://www.facebook.com/love_surveying/ - Email [email protected]   Resources: - Devon & Cornwall Master Thatcher Association: https://www.devonandcornwallmta.co.uk/ - The East Anglia Master Thatchers Association: https://www.eamta.co.uk/ - National Society of Master Thatchers: https://nsmtltd.co.uk/ - National Farmers Union (NFU): https://www.nfuonline.com/ - Historic England: https://historicengland.org.uk/ - Join the monthly Surveyors Get Visible Masterclass https://calendly.com/love-surveying/surveyors-get-visible-masterclass   - Sign up for The Surveyor Hub newsletter: https://lovesurveying.com/contact/  - Support The Surveyor Hub https://www.buymeacoffee.com/TheSurveyorHub - Join The Surveyor Hub Community https://www.facebook.com/groups/the.surveyor.hub.love.surveying