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The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving

The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving

540 episodes — Page 10 of 11

233: Susan MacKenty Brady, Cultivating your best self through inclusivity

Welcome to Strategy Skills episode 233, an episode with a highly regarded leadership well-being coach, relationship expert, author, and speaker, Susan MacKenty Brady. Get Susan's Book here: https://amzn.to/3xlNu3q In this episode, Susan articulated the upside of the global pandemic, specifically the norms about how women manage, lead, communicate, and show up. She also discussed the definition of diversity and inclusiveness and the signs that companies are embracing it versus drifting away from the path of empathy and inclusive leadership. We discussed how to find the best version of yourself and how crucial it is to focus on your strengths and building from there. Susan Mackenty Brady is the Deloitte Ellen Gabriel Chair for Women and Leadership at Simmons University and the first Chief Executive Officer of The Simmons University Institute for Inclusive Leadership. The Institute develops the mindset and skills of leaders at all stages of life so they can foster gender parity and cultures of inclusion. As a relationship expert, leadership well-being coach, author, and speaker, Susan educates leaders and executives globally on fostering self-awareness for optimal leadership. Susan advises executive teams on how to work together effectively and create inclusion and gender parity in organizations. She is passionate about working with women at all levels of organizational leadership to fully realize—and manifest—their leadership potential. Featured on ABC's Good Morning America, Susan is the author of Arrive & Thrive: 7 Essential Practices of Women Navigating Leadership (McGraw-Hill, April 2022); The Inclusive Leader's Playbook (Simmons University); Mastering Your Inner Critic and 7 Other High Hurdles to Advancement: How the Best Women Leaders Practice Self-Awareness to Change What Really Matters (McGraw-Hill); and The 30-Second Guide to Coaching Your Inner Critic. A celebrated speaker, Susan has keynoted or consulted at over 500 organizations around the world. Prior to joining Simmons, Susan was Executive Vice President at Linkage, Inc. a global leadership development consulting and training firm. She founded Linkage's Women in Leadership Institute™ and launched Linkage's global practice on Advancing Women Leaders and Inclusive Leadership, and led the field research behind the 7 Leadership Hurdles Women Leaders Face in the Workforce™. Dedicated to inclusively and collaboratively inspiring every girl to realize her full potential, Susan serves as emeritus board member of the not-for-profit Strong Women, Strong Girls. Get Susan's book here: Arrive & Thrive: 7 Essential Practices of Women Navigating Leadership. Janet Foutty, Lynn Perry Wooten, Ph.D., Susan MacKenty Brady: https://amzn.to/3xlNu3q Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Apr 13, 20221h 5m

232: Dr. Natalie Petouhoff, Shaping empathy from the perspective of your employees and customers

Welcome to Strategy Skills episode 232, an episode with best-selling author and Customer and Employee Experience Strategist, Dr. Natalie Petouhoff. Get Natalie's book here: https://amzn.to/3O5lSqo In this episode, Natalie spoke about the need for empathy today and the shift we need to make from focusing on company-centric business strategies to creating employee and customer-centric experiences. She also discussed the importance of customer feedback and how Amazon has used it to thrive. Listening from the other person's point of view and putting yourself in the shoes of your customers and employees is the key to better human connection and success. Natalie is a Senior Customer Experience Strategist and Business Consultant at Genesys®. Her career spans many years in technology and customer and employee experience, holding positions in and consulting at companies including Salesforce, Hulu, Marriott, General Motors, General Electric, Sony Pictures Entertainment, Weber Shandwick, Forrester Research, PWC Consulting, Hughes Electronics, Pepsi, Verizon, Best Buy, Procter & Gamble, Chevrolet, and Electrolux. Her Ph.D. in Material Science and Engineering from the University of California and years as a "rocket scientist" provide her with the left-brain skills to strategically analyze how things work and redesign the world for a better future. In her endeavors, Natalie has focused on the interplay between the evolution of technology and who we are as humans. From her early days as an engineer, she remains a true believer in "what is good for employees and customers is ultimately what is also good for companies." As a speaker and participant at Singularity University, she's captivated by the rapid advancement and impact of exponential technologies and how they are reshaping our lives and businesses. Natalie's current passion is shifting outdated paradigms by juxtaposing current beliefs with seemingly contradictory ones to reveal insights to drive the future of work, customer's experiences, businesses and humanity forward. She believes we can imbue technology with our hopes and dreams for a future focused on bettering humanity. We just need to understand what we are optimizing for and why. Dr. Natalie is often quoted in NYTimes, USA Today, Bloomberg Businessweek, CRM Magazine, and Peppers and Rogers 1-to-1 Magazine and is also a featured commentator on TV and radio. As an accomplished public speaker, Dr. Natalie is keynote speaker at conferences, both virtual and in-person. Get Natalie's book here: Empathy In Action: How to Deliver Great Customer Experiences at Scale. Tony Bates, Dr. Natalie Petouhoff: https://amzn.to/3O5lSqo Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Apr 11, 20221h 10m

231: Ravi Venkatesan, The triumph within mindset and self belief

Welcome to Strategy Skills episode 231, an episode with the Chairman of The Global Energy Alliance for People and Planet (GEAPP), Ravi Venkatesan. Get Ravi's book here: https://amzn.to/3NUJOga In this episode, Ravi shared how he started believing in himself and his capabilities, which led to where he is today. He also spoke about the opportunities laying around challenges and the preparations we need to navigate these changes. The conversation revolved around the importance of perspective and mindset, how it contributes to the way we interact with other people, and how it shapes our reality. Ravi Venkatesan is the Chairman of The Global Energy Alliance for People and Planet (GEAPP) launched at COP26 with USD10 billion of committed capital to accelerate investment in green energy transitions and renewable energy solutions. He is also UNICEF's Special Representative for Young People and Innovation, and the Founder of the Global Alliance for Mass Entrepreneurship (GAME). He serves on the Boards of Rockefeller Foundation, Hitachi Ltd. Ravi was the Chairman of Microsoft India, Bank of Baroda and Cummins India, and served as a co-chairman of Infosys Ltd. He is an alum of IIT Bombay and Harvard Business School. Ravi is the author of What The Heck Do I Do With My Life: How To Flourish In Our Turbulent Times and Conquering the Chaos: Win in India, Win Everywhere. He was voted as one of India's best management thinkers by Thinkers50 and as Microsoft's Alumni Hero 2020. Under Venkatesan's leadership between 2004 and 2011, India became Microsoft's second-largest geographic area and one of its fastest growing markets. Microsoft India was rated one of the country's most respected companies, among the most admired brands, and one of India's best employers. Get Ravi's new book here: What The Heck Do I Do With My Life: How To Flourish In Our Turbulent Times. Ravi Venkatesan: https://amzn.to/3NUJOga Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Apr 6, 202252 min

230: Don Schmincke, The compelling saga: How to lead an organization toward success

Welcome to Strategy Skills episode 230, an episode with best-selling author and dynamic keynote speaker, Don Schmincke. In this episode, Don spoke about the counterintuitive insights of successful companies, why some organizations have a lack of performance, and the challenges that CEOs today need to address. He also shared his journey and discovery of Biological Leadership and how it relates to the leadership that organizations apply today. Don has been accused by a NY press agency of providing "the most provocative and sensational view of business than any other speaker today." What else would you expect from an MIT and Johns Hopkins researcher who was nearly arrested as a capitalist spy in the Soviet Bloc, got shot off an aircraft carrier, survived in the Kurdish capital as the Ayatollah held hostages in Tehran, and developed missile inertial guidance systems while his frat brothers took Vegas (later portrayed in the movie "21")? Don Schmincke's irreverent humor and unconventional methods provide audiences with such a refreshing change compared to other status-quo topics that he's been called the world's "management renegade." His patent-pending offerings transcend typical programs via refreshing alternatives to trendy theories, unproven methods, and phony "experts." The industry agrees. Don's renowned books are The Code of the Executive and High Altitude Leadership (with NBC Emmy-nominated climber Chris Warner), which has been published in over 10 languages, endorsed by leading authorities, and recommended by top business schools and featured by CNN, The Wall Street Journal, USA Today, MSNBC.com, and more than 60 industry publications annually. Don has been the host of the Executive Insights TV series and The Leader's Code radio program, and he has been acclaimed as a Top 10 speaker for the world's largest CEO organization. The high failure rates of pop-management theories drove Don's research using anthropology, evolutionary genetics, and biology to dispel the "program-of-the-month" syndrome that has frustrated CEOs and HR managers for so long. By using Don's science-driven leadership methods, companies experience accelerated results in sales, employee satisfaction, and cultural alignment. He admits, "Our work is politically incorrect but scientifically accurate." Get Don's Books Here: High Altitude Leadership: What the World's Most Forbidding Peaks Teach Us About Success: https://amzn.to/3aUCMcF The Code of the Executive: Forty-seven Ancient Samurai Principles Essential for Twenty-first Century Leadership Success: https://amzn.to/3xs4TYy Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Apr 4, 202255 min

229: Michael Reddington, Mindset shift: The key to effective communication

Welcome to Strategy Skills episode 229, an episode with a Certified Forensic Interviewer, Michael Reddington. In this episode, Michael shares his knowledge as a CFI and how interviewing skills can be translated to the business world with the Disciplined Listening Method, an approach which he developed. He also spoke about the mindset shift that leaders and organizations need to take to gain a better understanding and awareness of other people's perspectives and reasoning. Michael Reddington CFI, is a certified forensic interviewer and the president of InQuasive Inc., a company that integrates the key components of effective nonconfrontational interview techniques with current business research for executives. As a Certified Forensic Interviewer, Michael achieved the highest professional designation available in the field of interview and interrogation and spent over a decade training investigators around the world on the successful application of nonconfrontational interview and interrogation techniques. Never one to be satisfied with his achievements, Michael arrived at two key realizations while expanding his observation and persuasive skill sets. First, the very best leaders and interrogators capitalize on the same two core skills - vision and influence. Second, the cognitive processes that lead customers to commit to saying, "I'll buy it," employees to commit to saying, "I'll do it," and suspects to commit to truthfully saying, "I did it" are all nearly identical. These realizations caused Michael to recognize he could teach executives how to reduce missed opportunities and increase commitments to action. As a result, he developed the Disciplined Listening Method, transitioned to serving as an executive resource, and founded InQuasive, Inc. Michael created the Disciplined Listening Method by integrating current business communication research and best practices with components of four nonconfrontational interview and interrogation techniques. The resulting educational content represents a new and in-depth approach to applying strategic, ethical observation and persuasion techniques across the spectrum of business conversations. Companies have invited Michael, government agencies, and executive groups to facilitate his programs across the United States, Canada, the United Kingdom, Ireland, Europe, Africa, and the Middle East. He has led over one thousand programs and educated over ten thousand participants from over 50 countries. He leads programs and advisory sessions designed to teach participants to activate the truth in the areas of leadership communication, sales, negotiation, conflict resolution, customer service, candidate interviews, family conversations, and public speaking/influential instruction. Michael goes well beyond facilitating and advising. He applies customized content specifically designed to meet the needs of each participant with a humorous and intelligent delivery style. His diligent preparation, attention to each participant's concerns, and added context coalesce to drive home the learning objectives. With Michael, it's never a presentation, seminar, or advisory session; it's always an experience. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Mar 30, 20221h 1m

228: Fred Glass, Seizing opportunities: How Indianapolis kept the Colts

Welcome to Strategy Skills episode 228, an interview with former Indiana University athletic director, Fred Glass. Get Fred's book here: https://amzn.to/3tCY7hj In this episode, Fred discussed how Indianapolis managed to keep the Colts, its strategy to sustain it, and the impact and advantages that the team provides to the city. This podcast will make you think about the economics of business in sports and understand the deep thinking behind the scenes that makes it all possible. Fred served as a law clerk for U.S. District Court Judge S. Hugh Dillin, also an IU alumnus. From 1989 to 1993, he was chief of staff to former Indiana Gov. Evan Bayh, and, in 2000, helmed the transition team chief for former Indianapolis Mayor Bart Peterson. Peterson appointed Fred, then a partner in the law firm of Baker & Daniels (now Faegre Baker Daniels), to the city's Capital Improvement Board, which oversees Lucas Oil Stadium, the Indiana Convention Center, Conseco Fieldhouse, and Victory Field. Fred negotiated a number of sports-related wins for the city, including: adding Indianapolis to the permanent hosting rotation for the NCAA Final Four Tournament; laying the groundwork for the city's successful 2012 Super Bowl bid; and putting together the strategy and plans for development of Lucas Oil Stadium. In 2008, President McRobbie appointed Fred as Indiana University's vice president and director of athletics. Since assuming the role, Fred has worked tirelessly to ensure IU returns to its rightful place as one of the premier athletic departments in the country. His tenure has been marked, in part, by a deep commitment to the wellness, development, and achievement of the students under his charge. His 24 Sports, One Team philosophy has brought together student athletes from all IU sports, encouraging them to attend each other's games, support one another, and function as an extended IU family. Get Fred's Book here: Making Your Own Luck: From a Skid Row Bar to Rebuilding Indiana University Athletics by Fred Glass: https://amzn.to/3tCY7hj Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Mar 28, 202244 min

227: Ben M. Bensaou, Innovation through customer collaboration

Welcome to Strategy Skills episode 227, an episode with a well-recognized professor, Ben M. Bensaou. Get Ben's book here: https://amzn.to/3xpI9Zb Many people think that you need a genius leader or need to become a start-up to innovate. But we all have the potential to innovate. In this episode, Ben speaks about everyone's role in innovation and how it can be performed like a habit in our everyday lives. He also discussed the need to develop a deeper understanding of customers and create a culture of collaborating with customers to offer the ideal combination of performance, attributes, price, and other characteristics that customers need and want, or produce a product and service with a powerful market appeal. Ben M. Bensaou is a Professor of Technology Management and Professor of Asian Business and Comparative Management at INSEAD, Fontainebleau, France. He served as Dean of Executive Education in 2018–2020. He was a Visiting Associate Professor at Harvard Business School in 1998-1999, a Senior Fellow at the Wharton School of Management in 2007-2008, and a Visiting Scholar at the Haas School of Business at the University of California Berkeley in 2013-2015. He received his PhD in Management from MIT Sloan School of Management, Cambridge, US, and his MA in Management Science from Hitotsubashi University, Tokyo, Japan; his Diplôme d'Ingénieur (MSc) in Civil Engineering and DEA in Mechanical Engineering from respectively the Ecole Nationale des TPE, Lyon and the Institut National Polytechnique de Grenoble, two Grandes Ecoles in France. His research and teaching activities focus on: (1) how to create innovating capabilities and competencies as a way to build an innovating organization and culture; (2) Blue Ocean Strategy and value innovation implementation, and roll out processes across the whole organization; (3) how to build social capital within firms; (4) new forms of organizations, in particular networked corporations, strategic alliances, joint ventures, and value-adding partnerships; and (5) the impact of information technology on innovation. Professor Bensaou addresses these issues from an international comparative perspective, with a special focus on Japanese organizations. Professor Bensaou's research on buyer-supplier relations in the US and Japanese auto industries won him the Best Doctoral Dissertation Award in the field of information systems and a finalist nomination for the Free Press Award for outstanding dissertation research in the field of business policy and strategy. His case studies on innovation won the 2006, 2008 and 2009 ECCH Best Case Awards (with Kim & Mauborgne). His publications include papers in Academy of Management Journal, Management Science, Information Systems Research, Organization Science, Strategic Management Journal, Journal of International Business Studies, Harvard Business Review, Sloan Management Review, book chapters and conference proceedings. He has been a member of the Editorial Board of Information Systems Research, MIS Quarterly and MISQ Executive. He has been listed in the Who's Who in the World since 1998. He has been consulting for Asian, European and US corporations since 1993. At INSEAD, Professor Bensaou developed two new MBA courses: 'Managing Networked Organisations' and 'Understanding Japanese Business.' He also teaches courses on Competitive Strategy, Innovation, Blue Ocean Strategy and Value Innovation, Information Technology and Comparative Management (in English and French). He was a Visiting Professor at Aoyama Gakuin University, Tokyo, where he taught his 'Information Technology and Corporate Transformation' course. He has also been teaching (in Japanese) in Executive Education programs at Keio Business School, Tokyo, Japan. Get Ben's book here: Built to Innovate: Essential Practices to Wire Innovation into Your Company's DNA. Ben M. Bensaou: https://amzn.to/3xpI9Zb Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Mar 23, 20221h 14m

226: Alicia Hare, A brighter approach to leadership

Welcome to Strategy Skills episode 226, an episode with the CEO of Tournesol, Alicia Hare. In this episode, Alicia spoke about a new and unique approach of leadership calledthe lead brighter approach, which focuses on improving the quality of people's lives through things that really matter and make a difference. A brighter future is about shared prosperity, quality, connection, discovery, and joy. Alicia is the founder and CEO of Tournesol, a leadership consulting firm that partners with CEOs, senior leaders, and their teams in times of significant change. Tournesol's unique lead brighter approach helps leaders harness the full power of their platform to elevate performance and improve the quality of people's lives. Alicia's clients include CEOs and senior leaders at Fortune 100 and Fortune 500 companies. Among others, she's worked with: the CEO of a multibillion-dollar healthcare company to use his platform to transform health and healthcare in America, improving the health of millions; the CEO of one of the world's largest global hospitality companies to address social isolation, bettering the lives of millions of customers while driving business performance; and the President and COO of a global entertainment company to reset the company's strategy for worldwide growth and impact. Her efforts have resulted in large-scale organizational transformation, sustainable business results, and meaningful social change. Before founding Tournesol, Alicia was a president at SYPartners; strategy executive at Target; head of business transformation for Sensis, an Australian media company; and principal at Destra Consulting Group, an organizational effectiveness consulting firm. She earned her B.A. from Rice, M.Ed. from Harvard, MBA from The Rotman School of Management at the University of Toronto, and Ph.D. from the University of North Carolina-Chapel Hill. Alicia is the author of The Unfolding Path: A Way to Live and Lead in Our Times, which inspires and guides leaders to do the deep inner work required to step up and lead others to a brighter future. Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Mar 21, 202258 min

225: Mark Sirower, How to thrive and win in M&A

Welcome to Strategy Skills episode 225, an interview with expert M&A advisor and best-selling author, Mark Sirower. Get Mark's book here: https://amzn.to/39nd0O8 In this episode, Mark elaborated on the meaning of synergy and how it impacts businesses. He also spoke about strategies to maximize the chances of success in M&A and how to deal with its common challenges. Mark Sirower is an internationally recognized expert on M&A and the author of the best-selling book, The Synergy Trap: How Companies Lose the Acquisition Game (Simon & Schuster, 1997) and co-author of The Synergy Solution: How Companies Win the Mergers & Acquisitions Game (Harvard Business Review Press, February 2022). He is a U.S. leader in Deloitte's M&A and Restructuring practice, where he joined in 2008 to launch the M&A Strategy practice. Mark has advised senior executive teams on hundreds of transactions over the past 25 years from strategy and diligence through post-merger integration. Previously, he built the Deals Strategy Group at PwC and was the global leader of the M&A practice at the Boston Consulting Group, where he developed innovative approaches to crafting M&A strategies, planning integrations, delivering synergies, and creating shareholder value. Mark has taught M&A at the Wharton School, and has taught at the NYU Stern School Executive MBA program for 30 years. Get Mark's book here: The Synergy Solution: How Companies Win the Mergers & Acquisitions Game. Mark Sirower: https://amzn.to/39nd0O8 Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Mar 16, 20221h 1m

224: Patricia Stark, How to build genuine connections

Welcome to Strategy Skills episode 224, an episode with sought-after keynote speaker and coach, Patricia Stark. Get Patricia's book here: https://amzn.to/3MQIzNR In this episode, Patricia spoke about the importance of building a genuine connection with other people, and thoughts about self-belief. She also discussed the factors that restrict us from communicating effectively and how we can deal with them. Patricia Stark is a Certified Personal and Executive Coach (CPEC of the CaPP Institute - Coaching and Positive Psychology) and a Certified Body Language Trainer (Body Language Institute, Washington DC) and holds certificates in Eclectic Cognitive Behavior Therapy and Visualization/Guided Imagery (LIU). She heads Patricia Stark Communications and specializes in helping clients build their Calmfidence® in interviews, on-camera, and in daily life with tangible strategies for powerful communication skills, mastering self-talk, and stress and anxiety relievers used by the pros. Patricia has extensive experience as a health and medical news anchor, radio interview host, and appears regularly as a TV guest expert on the topics of communication and confidence. Her new book, Calmfidence: How to Trust Yourself, Tame Your Inner Critic, and Shine in Any Spotlight, was published in September 2021 by Sounds True/Macmillan Publishers. With over 20 years of first-hand experience in front of the camera and on stage, Patricia is one of the few trainers in the country who has worked extensively in front of the camera in both broadcast and corporate media. Patricia has appeared in over 2,000 Fortune 500 corporate media productions in just about every sector of industry as a moderator, trainer, host, and corporate spokesperson, and has anchored national and international news. She is a member of SAG/AFTRA, has appeared in numerous television commercials and programs, and has held a recurring role on Law & Order: Criminal Intent. Get Patricia's book here: Calmfidence: How to Trust Yourself, Tame Your Inner Critic, and Shine in Any Spotlight by Patricia Stark: https://amzn.to/3MQIzNR Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Mar 14, 20221h 0m

223: How to conduct a value chain analysis (Strategy Skills classics)

For this episode, let's revisit one of Strategy Skills classics where we take a brief look at how to conduct a value chain analysis. Click here to see the full study and here to see the merger study and market entry study. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Mar 9, 20228 min

222: Stan Bernard, MD, M.B.A., How to win the game as a transcender

Welcome to Strategy Skills episode 222, an episode with bestselling author and award-winning consultant Stan Bernard, MD, M.B.A. Get Stan's book here: https://amzn.to/3MRzd4t In this episode, Stan spoke about the transcender system and how it has changed the game for many companies that are globally known today. He discussed how we can use this approach to communicate, inspire, and influence people. We will learn why top executives consider the transcender system the most powerful winning system for companies and their products. Stan Bernard, MD, M.B.A., is an internationally recognized, award-winning global competition consultant, keynote speaker, and bestselling author. He is the president of Bernard Associates, L.L.C. and the creator of the Transcender System™. Dr. Bernard is a former Senior Fellow at the Wharton School of Business, where he taught marketing to M.B.A. students for 14 years. He has been featured on television and in leading publications, including The Wall Street Journal, Forbes, and Bloomberg Businessweek. For nearly four decades, Dr. Bernard has consulted with over a dozen Fortune 500 firms and 150 other leading companies spanning six continents. He has been involved in more than 300 product launches involving over 60 countries. Over 15,000 professionals have participated in his firm's Competitive Simulations ("business war games"), Transcender System Training Workshops, Transcender System Seminars, and speaking engagements. Dr. Bernard received his M.B.A. from The Wharton School of Business and his medical degree from Baylor College of Medicine. Brands Don't Win: How Transcenders Change the Game. Stan Bernard, MD, M.B.A.: https://amzn.to/3MRzd4t

Mar 7, 20221h 2m

221: What the NYPD teaches us about complex corporate strategy (Strategy Skills classics)

For this episode, let's revisit one of Strategy Skills classics where we discuss corporate strategy. In this episode, we explain why conventional and step-by-step strategy analysis will always yield the incorrect answers in any corporate strategy study. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Mar 2, 202232 min

220: How and when a consultant must disagree (Strategy Skills classics)

For this episode, let's revisit one of Strategy Skills classics, where we discuss when a consultant must dissent and how it should be done. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Feb 28, 202213 min

219: 5 tips to fight fatigue (Strategy Skills classics)

For this episode, let's revisit one of Strategy Skills classics where we shared five tips to fight fatigue. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Feb 23, 202216 min

218: Kindra Hall, How to control your life through storytelling

Welcome to Strategy Skills episode 218, an episode with a sought-after keynote speaker and a National Champion storyteller, Kindra Hall. Get Kindra's book here: https://amzn.to/3sRmOp3 In this episode, Kindra spoke about the importance of understanding the power of stories that an individual tells and believes and how it impacts our daily lives. She discussed how self-stories influence everything you do, everything you say, and everything you are. Kindra Hall is President and Chief Storytelling Officer at Steller Collective, a consulting firm focused on the strategic application of storytelling to today's communication challenges. Kindra is one of the most sought-after keynote speakers trusted by global brands to deliver presentations and training that inspire teams and individuals to better communicate the value of their company, their products and their individuality through strategic storytelling. What began as a chance encounter at age 13 with a storytelling cassette tape grew into a passion for not only telling stories, but a mastery for teaching others the methods and science of storytelling so they can better tell their own. Kindra was a National Champion storyteller, a member of the Board of Directors of the National Storytelling Network and has her master's degree in communications where she conducted original research studying the role of storytelling in defining and revealing organizational culture. She is a former Director of Marketing and VP of Sales. Today, Kindra's work can be seen at Inc.com, Entrepreneur.com and as a contributing editor for SUCCESS Magazine. Kindra's message spans all industries and her clients include Facebook, Hilton Hotels, Tyson Foods, Target, Berkshire Hathaway and the Harvard Medical School. Her much anticipated book will be released by Harper Leadership in the fall of 2019. Regardless of the industry, Kindra has become a conference favorite for her clients. The blend of inspiration and education in her keynotes mean that audiences leave feeling excited and equipped to finally put their stories to work in a tangible way. Choose Your Story, Change Your Life: Silence Your Inner Critic and Rewrite Your Life from the Inside Out. Kindra Hall: https://amzn.to/3sRmOp3 Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Feb 21, 202251 min

217: Period case studies (Strategy Skills classics)

For this episode, let's revisit one of Strategy Skills classics where we discuss a special type of case study called a period case study which is significantly harder to do, but incredibly useful. Most consultants prefer case studying the latest and greatest fad, which is extremely misleading, as explained in this podcast. Click here to see the full study and here to see the merger study and market entry study. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Feb 16, 202212 min

216: The organizational design stream (Strategy Skills classics)

For this episode, let's revisit one of Strategy Skills classics where we discuss the tough work being done by the Organizational Design team. We discuss the three tensions which drive all Organizational Design recommendations and the trade-offs required. We also spoke about the most important requirement to implement a new culture and structure at any company, and it is quite simple to do. As you will see, the Organizational Design stream is struggling in the study. Click here to see the full Corporate Strategy & Transformation study and here to see the merger study and market entry study. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Feb 14, 202215 min

215: Catherine Bell, How to awaken company's humanity

Welcome to Strategy Skills episode 215, an episode with an award-winning entrepreneur, business leader, and best-selling business author, Catherine Bell. Get Catherine's book here: https://amzn.to/3Gzdqvf In this episode, Catherine spoke about the importance of humanity and trust in every organization. She highlighted that as a leader, we need to pause and understand where we are as a person, which allows us the discretionary space to make the best decisions. Mindful and self-aware leaders are higher performers compared to those who are not. Catherine Bell focuses on awakening and sustaining the fire within as Founder of The Awakened Company with passion, purpose, and play. Catherine founded BluEra, a Profit 500 executive search firm. She now helps organizations develop healthy culture strategies and hosts webinars on leadership and the Enneagram. She also started The Awakened Project, a jewelry line that helps females get out of poverty by starting their businesses with microloans. Catherine has also been a Board Member of the Distress Centre and Open to Grow. She is currently an Advisor to the Impact Society and Telus Spark. Catherine teaches at the Queen's (Smith) School of Business in their Masters of Innovation and Entrepreneurship Program. She has completed the Institute of Corporate Directors Not for Profit Essentials Program, is Certified in the Enneagram and Yoga Teacher Training, and has an MBA from Queen's University. The Awakened Company. Catherine Bell: https://amzn.to/3Gzdqvf Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Feb 9, 202247 min

214: Emily Bermes, How to thrive as a new generation executive

Welcome to Strategy Skills episode 214, an episode with CEO and executive coach, Emily Bermes. Get Emily's book here: " data-userid="751940007443001344" data-orgid="751940008097312768">https://amzn.to/3B2vZXD In this episode, Emily spoke about the challenges that new generation executives are facing, particularly during the trying times of the pandemic. She discussed how having no physical role model or person to look up to impacts how an executive behaves and performs, and how executives cope up with that. Emily Bermes is the CEO of a human capital consulting firm. She has devoted her career to helping executives—from Fortune 100 companies to industry-shifting startups—successfully assimilate into new roles, create strong teams, and develop cultures that attract and retain the best talent. Combining more than 20 years of experience as a partner-level management consultant and executive coach with her background as a quantitative researcher, Emily is a master at creating customized, elegant solutions for the toughest organizational and human capital challenges. She has successfully assimilated nearly 100 executives across multiple industries. Bombproof: A Field Proven Guide for the New-to-Role Executive. Emily Bermes: " data-userid="751940007443001344" data-orgid= "751940008097312768">https://amzn.to/3B2vZXD Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Feb 7, 202237 min

213: Avoiding the strategy echo chamber (Strategy Skills classics)

For this episode, let's revisit one of Strategy Skills classics where we discuss why you should avoid the strategy echo chamber. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Feb 2, 202214 min

212: What makes it a transformation study? (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills where we discuss what makes a study a "transformation study" and how to determine if an organization is going through a transformation or something else, such as restructuring. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Jan 31, 202222 min

211: How to complete logical case studies? (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills where we discuss how to complete logical case studies. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Jan 26, 202210 min

210: Three career path options for consulting partners (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills where we discuss the 3 career path options that consultants face once they become partners. We discuss each career path and what it means for a consultant's career. These are differences that are crucial to know and understand because partner career paths that appear to be more attractive often lead to disappointing results. For example, did you know it is a really bad idea to emulate the career path of all the McKinsey and BCG partners who appear in the McKinsey Quarterly, BCG perspectives, and HBR? This counter-intuitive podcast will explain why. Many consultants don't spend enough time analyzing and considering the implications of following each career path. They take a superficial look at who are the partners most known and respected within the firm and try to emulate those partners. Yet, down the road, they often end up at a dead end. We further address which partner career path you should follow if your goal is to become a CEO one day. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Jan 24, 202213 min

209: When should you not brand yourself ex McKinsey (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills where we talk about one of the issues that we deal with at Firmsconsulting and which many ex employees of major consulting firms (e.g. ex McKinsey and ex BCG consultants) encounter as they embark on building their own boutique consulting firms or even when they join other consulting firm as employees. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Jan 19, 202211 min

208: Great management consultants are artists (Strategy Skills classics)

How do you become an outstanding management consultant? Should you excel at analysis? Should you master problem-solving? Should you become the world's most gifted communicator? You could master all of the aforementioned items and still be an average management consultant at best. Great management consultants have all these skills but they have one more quality that makes them great, they are not just competent business people but they are also artists. For this episode, let's revisit one of the classics by Strategy Skills where we explain the mindset we encourage teams to use on the study. This is the mindset I used in my career and it is very different from what you would expect. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Jan 17, 202224 min

207: Tesla's strategy. Co-hosted by Bill Matassoni (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills with Bill Matassoni, where we discussed a topic about Tesla's strategy. Every now and then, someone comes along and makes the subject of management both fun and insightful. That's what Bill Matassoni has done in his memoir—a combination of compelling stories and contrarian substance—that covers his forty-year career selling what he calls "ephemeral things." In addition to the memoir, Bill plays host to a series of videos that are entertaining, irreverent, and filled with his conviction that marketing is the primary driver of progress in both commercial and social markets. We will soon release Bill Matassoni's memoir and documentary series. If you would like to read a bonus chapter, view advance content and receive other exclusive strategy material, please sign up below. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Jan 12, 202234 min

206: Can a functional partner lead the workshop over a sector partner? (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills, where we discuss whether a strategy (functional) partner can/should lead the workshop over an energy (sector) partner. There is a difference, and the answer is not obvious. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Jan 10, 202220 min

205: Does the strategy workshop offer precise answers? (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills, where we answer a question, "Does the strategy workshop offer precise answers?" Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Jan 5, 202215 min

204: Adam Levin, How to protect yourself from cyber threats

Welcome to Strategy Skills episode 204, an episode with a recognized expert on cybersecurity, privacy, identity theft, fraud, and personal finance, Adam Levin. In this episode, Adam speaks about various digital threats that individuals and organizations face today. He shares that anyone can be a cyber-crime target: consumers, businesses, companies, or the government. He shares valuable insights about cybersecurity and ways to protect yourself and your organization from cyber-crimes. Adam K. Levin is the Former Director of the New Jersey Division of Consumer Affairs, the founder of CyberScout, and co-founder of Credit.com. He is a graduate of Stanford University and the University of Michigan School of Law. Levin is a sought-after speaker who, during his career in the public and private sectors, has shared his expertise with numerous state and federal regulators and legislative committees, and appeared before a wide variety of organizations—government, law enforcement, public interest, education, human resources, insurance and financial services—throughout the United States and Europe. Levin's mission is to educate consumers, businesses, law enforcement officials, and lawmakers on identity management and protection, privacy, credit, and election security issues. He has appeared on The Today Show, Good Morning America, CBS Evening News, CNBC Closing Bell, MSNBC, Fox Business, Fox & Friends, ABC World News Tonight, ABC News Nightline, PBS Nightly Business Report, and many others. His radio appearances include NPR, ABC News Radio, Bloomberg Radio, the Associated Press Radio, CBS News Radio, 1010 Wins, WTOP and SiriusXM. Levin is also a regular commentator for print and digital journalism, including the New York Times, Associated Press, the Wall Street Journal, the Los Angeles Times, USA Today, and the Chicago Tribune. Check out a fun cybersecurity podcast with Adam Levin: "What the Hack with Adam Levin" is true cybercrime with dad jokes. It's a no-shame zone for anyone who's ever been scammed, hacked, phished or cyber-bushwhacked. Every week, it features fascinating people talking about the terrifying, annoying, embarrassing, or infuriating things they've experienced online. Join consumer affairs veteran Adam Levin with co-hosts Beau "Hack Me" Friedlander and Travis "Here's What Actually Happened" Taylor for a good story and tips on how to make yourself a little harder to hack. Get Adam's book here: Swiped: How to Protect Yourself in a World Full of Scammers, Phishers, and Identity Thieves. Adam Levin: https://amzn.to/3sKTO42

Jan 3, 20221h 8m

203: Should I email the full deck to participants before the strategy workshop? (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills, where we answer a question, "Should I email the full deck to participants before the strategy workshop?" Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Dec 29, 202114 min

202: Jeff Rosenblum, What is good marketing?

Welcome to Strategy Skills episode 202, an episode with one of the leading innovators in digital marketing, Jeff Rosenblum. In this episode, Jeff speaks about effective marketing and advertising that both informs and inspires. He shares how businesses can help customers feel empowered to solve their problems and create a better customer experience. We will learn why businesses that embrace empowerment, transparency, and authenticity are essential in today's marketing world. Jeff Rosenblum is an author, a documentary filmmaker, and an advertising agency founder. He is widely regarded as one of the leading innovators in the field of digital marketing and has worked on teams that have helped revolutionize dozens of industries. Jeff is the co-writer and director of a groundbreaking documentary about the advertising industry's future, The Naked Brand. It reveals the surprising story about corporations' ability to improve the world, one small step at a time. Jeff is the Founding Partner of Questus, a digital marketing agency that has worked with some of the world's most influential brands, including American Express, Apple, Bloomberg, Capital One, Discovery Channel, Disney, Driscoll's, General Mills, Ford, ESPN, The New York Times, Suzuki Motorcycles, The NFL, The Wall Street Journal, Universal Orlando, Verizon and more. When he's not driving his team and his clients crazy, Jeff is on an Advisory Board for the Make-A-Wish Foundation as well as Special Spectators. Jeff and his family built a school in a remote village in Nepal while working with the BuildOn organization. Despite barely graduating college, he has lectured at some of the world's top universities and presented at some of the marketing industry's most influential conferences. Get Jeff's book here: Exponential: Transform Your Brand by Empowering Instead of Interrupting. Jeff Rosenblum: https://amzn.to/3EmxAr5 Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Dec 27, 202158 min

201: When consultants overbill a client (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills, where we cover a topic about how to handle a difficult client situation and what happens when a strategy firm overbills a client. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Dec 22, 202145 min

200: Jason Goldsmith, The art of self-coaching and awareness

Welcome to Strategy Skills episode 200, an episode with a globally recognized performance coach, Jason Goldsmith. Get Jason's book here: https://amzn.to/3GVf3ny In this episode, Jason speaks about his experience shifting careers: from running a boat company to becoming a highly sought-after performance coach. We will learn how self-coaching, awareness, and identifying one's purpose can change your perspective, and eventually, your life. For people who always see things in a negative light, constantly doubt themselves, hold themselves back, and make decisions out of fear, this is for you. Jason Goldsmith is the founder of Goldsmith Performance and has coached multiple Major champions and numerous top-fifty golfers. Jason emphasizes combining the mental and physical aspects of optimal performance in high-pressure environments. His accomplishments in golf include assisting Jason Day and Justin Rose in achieving the number-one world ranking and helping Rose win both the Gold Medal at the 2016 Olympics and the 2018 FedEx Cup. Jason is also the president and founder of Mustard, a computer-vision-enabled social platform that is revolutionizing performance coaching by creating proprietary CV/AI technology in partnership with legends Dr. Tom House, Mia Hamm, Drew Brees, Nolan Ryan, Anson Dorrance and several other hall-of-fame coaches and athletes. His practice has expanded into other sports in recent years, including the NBA, MLB, NFL, USTA, Olympic athletes and coaches, Division I and II college athletes, nationally ranked juniors, Fortune 500 executives, and professionals. Take Charge of You: How Self Coaching Can Transform Your Life and Career. Jason Goldsmith. https://amzn.to/3GVf3ny

Dec 20, 202155 min

199: Are the analyses always the same for a strategy workshop? (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills, where we covered a topic about analyses. - Are the analyses always the same for a strategy workshop? In other words, what determines the analyses you should undertake for a strategy workshop? - How does one set objectives for the workshop? - How many strategy workshops should be completed during an engagement? - Why are top-down analyses so important? Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Dec 15, 202119 min

198: What if the client demands more analyses? (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills, where we cover a topic about what to do if the client demands more analyses. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Dec 13, 202123 min

197: What happens if the client asks for proof of the strategy? (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills, where we cover a topic about what happens if the client asks for proof of the strategy. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Dec 8, 202120 min

196: Kay Formanek, Embracing diversity in the workplace

Welcome to Strategy Skills episode 196, an episode with an inspiring speaker, author, and coach, Kay Formanek. Get Kay's book here: https://amzn.to/3EgXNYP Kay Formanek is the Founder and CEO of Diversity and Performance, a company committed to creating new insights and more conscious diversity leaders. She is the author of Beyond D&I, a book that equips leaders with strategic models and practical tools for advancing Diversity Performance in their organization. Kay is a leading authority on diversity and inclusion, a global speaker, board member, contributor to leading business schools, and advisor and expert to various top advisory organizations. She brings over 30 years of experience of navigating diversity journeys and cultural transformations in over 50 organizations spread across the world. She was Partner and Managing Director in Accenture, where she played a crucial role in advancing diversity and inclusion for 25 years. She also assumes the role of Inclusive Leadership Coach and Expert in Aberkyn and McKinsey. Within the framework of her own company, Diversity and Performance BV, Kay has spent the last six years undertaking extensive study and research in the areas of diversity, inclusion, equity, leadership, and purpose. She has collaborated with multiple organizations to develop and test her thinking. Her experience and research led to the development of the anchor diversity models: The Virtuous Circle and the Integrated Diversity Model. Kay believes in the importance of knowledge and personal learning to overcome personal and systemic bias and that personal learning is at the heart of becoming a courageous and inclusive leader of diversity. She has developed the global certification program for corporates, government institutions, professional services organizations, and NGO's entitled "Inclusive Leadership and Mitigating Bias" Certification. Diplomats, ambassadors, D&I practitioners, leaders, professors, and many individuals who wish to play a role in advancing inclusive diversity have attended certifications around the world: Dubai, Singapore, South Africa, Boston, London, Brussels, Amsterdam, and more than 30 other locations. In this episode, Kay spoke about the importance of diversity, inclusion, and equity in an organization. We will learn more about the underlying reason behind why people discriminate, stereotype, and why people have unconscious bias. Beyond D&I: Leading Diversity with Purpose and Inclusiveness. Kay Formanek: https://amzn.to/3EgXNYP Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Dec 6, 202157 min

195: How confident must I be to lead the workshop? (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills, where we cover a topic about understanding the readiness and level of confidence required to go out there and lead. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Dec 1, 202122 min

194: Your body image impacts your confidence, which impacts your leadership (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills where we cover a topic which we believe is very important and we think will resonate with everyone. As always, we focus on critical yet overlooked insights. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Nov 29, 202121 min

193: Shir Nir, Lifestyle check: Improvement through self-assessment

Welcome to Strategy Skills episode 193, an episode with a master executive coach, Shir Nir. Shir Nir is the CEO & Partner at Handel Group an executive life coaching & corporate consulting company dedicated to teaching people how to realize their personal and professional visions. Shir brings more than 20 years of experience working with executives, teams, and organizations to increase performance and create organizational, personal, and financial growth. Shir is an expert in designing and implementing wide cultural initiatives that evolve an organization and its people. He works with and leads executive teams to impact the results of their organizations and enhance organizational alignment and productivity. He is currently advising several executive teams and senior leaders on topics such as building honest cultures, enhancing organizational success, organizational alignment, leadership development, mergers and acquisitions, strategy, and talent management & development. Prior to working at the Handel Group, Shir was a management consultant as well as a partner and owner of a knowledge management consulting firm where he worked to enable organizations such as UNFPA, Head Start, and PSEG to name a few, to design, develop, and implement knowledge sharing cultures and structures as well as enhance leadership and collaboration. In this episode, Shir talked about the importance of a balanced lifestyle for people, the value of integrity, and how to improve through self-assessment. The Current Reality Quiz https://iu.coach/STRATEGY-CRQ This quiz is the first step in truly designing your dream life when it comes to your career. It breaks out your life into different areas to help you get a better handle (or Handel) on what needs attention, love, and a figurative swift kick. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Nov 24, 202149 min

192: Sabrina Horn, How to lead with authenticity

Welcome to Strategy Skills episode 192, an episode with an award-winning CEO, communications expert and advisor, Sabrina Horn. Get Sabrina's book here: https://amzn.to/3oNDHz9 Sabrina Horn is currently CEO of HORN Strategy, LLC, a consultancy focused on helping entrepreneurs and CEOs navigate the early stages of their businesses. She serves as an advisor and board member for a number of organizations and is a frequent speaker at industry forums and leadership conferences. She founded Horn Group, a public relations firm, with $500 and five years' job experience, becoming one of few female CEOs in Silicon Valley in the early 1990s. Over a quarter century, her firm advised thousands of executives and their companies—from the hottest startups to the Fortune 500—doing so with a special focus on authenticity. Horn Group received national acclaim as Best US Employer and Best US Tech Agency. In 2015, Horn oversaw her firm's successful acquisition by Finn Partners, a global marketing company. Horn, as a young executive, learned about leadership on the job through two lenses: one, as CEO growing and running her firm, the other, as strategic advisor guiding her clients through their own unique business challenges. Through her journey, she learned that there are no shortcuts to achieving long term business success. Still, she confesses to having made many mistakes, and now in her first book, she shares what she learned about how to make it without faking it. In this episode, Horn talked about the importance of honesty, humility and authenticity for business and humanity, and how leaders find the righteous path forward through this. For leaders or individuals who believe in integrity as success' recipe, this is for you. Make It, Don't Fake It: Leading with Authenticity for Real Business Success. Sabrina Horn: https://amzn.to/3oNDHz9 Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

Nov 22, 202157 min

191: Carole Robin, Connecting across differences

Welcome to Strategy Skills episode 191, an episode with a highly regarded lecturer, Carole Robin. Get Carole's book here: https://amzn.to/3lAmUhi Carole Robin, Ph.D. was known as the Queen of Touchy Feely and received the MBA Distinguished Teaching Award and the Silver Apple award for contributions to alumni programming. She was the Dorothy J. King Lecturer in Leadership at Stanford's Graduate School of Business where she helped to further develop the Interpersonal Dynamics Course including co-developing the Executive version. She also became the Director of the Arbuckle Leadership Fellows Program. When she retired in 2017, a scholarship was established in her name. Subsequently, she co-founded Leaders in Tech, a nonprofit which brings two decades of lessons to Silicon Valley startups. Carole was a partner in an international consulting firm and a senior manager in a Fortune 500 company. She has provided executive coaching, leadership development and executive team building to a wide range of business, government, and nonprofit clients ranging in size from startups to global and Fortune 500 organizations and is currently an advisor on several boards. She is the recipient of two Congressional Awards for Community Service. In this episode, Carole discussed more about "Touchy Feely" and the importance of connecting to people and how it greatly affects an individual real time, or in the future. CONNECT: Building Exceptional Relationships with Family, Friends, and Colleagues. Carole Robin & David Bradford: https://amzn.to/3lAmUhi Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Nov 17, 202156 min

190: Simon Mainwaring, Lead with we workshop

Welcome to the bonus episode of Strategy Skills with a sought after international speaker and leader, Simon Mainwaring. Get Simon's new book here: https://amzn.to/3wxrEZX Simon Mainwaring is the founder/CEO of We First, a strategic consultancy accelerating growth and impact for purpose-driven brands. He's a member of the Steering Committee of Sustainable Brands, the Forbes Business Council, and a Fellow of the Royal Society of Arts in London. His company We First was included in Real Leaders list for the Top 100 Impact Companies in the US for 2018 and We First was a B Corps 'Best for The World' Honoree in 2019. He is a Jury Member at the Cannes Lions Festival for the Sustainable Development Goals in 2021 and a Jury Member of PRWeek's 'Purpose Awards' in 2020. Simon's first book, We First was named as Best Marketing Book of the Year by strategy+business, was a New York Times, Wall Street Journal, and Amazon bestseller. Simon was a Real Leaders Top 50 Keynote Speakers in the World in 2020, and he has been featured on the cover of the National Speaker's Magazine (U.S.). Prior to starting We First, Simon spent 15 years as a writer, Creative Director and Worldwide Creative Director at the world's top creative advertising agencies including Saatchi & Saatchi, Wieden & Kennedy, and Ogilvy working on brands such a Nike, Toyota, and Motorola, receiving over 60 awards at major advertising festivals including the Cannes Advertising Festival, the One Show, the British Design & Art Direction Awards. In this episode, Simon spoke about the importance of the role that everyone plays in solving the challenges we face today and how leaders can extraordinarily grow their business while solving social and environmental crisis to bring forth a better future. For leaders and individuals who wants to take part in building a better future for the world, this is for you. Lead with We: The Business Revolution That Will Save Our Future. Simon Mainwaring: https://amzn.to/3wxrEZX Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

Nov 17, 20211h 1m

189: Michael Sacca and Mike Belsito, Customer empathy: User persona or jobs to be done?

Welcome to Strategy Skills episode 189, an episode with Rocketship.FM hosts, Michael Sacca and Mike Belsito. Michael Sacca is the General Manager at Dribbble.com and co-founder of Rocketship.FM. He was the President at Crew, the freelance design and development marketplace, and former parent company of Unsplash, the popular stock photo website. At Crew he secured key partnerships with Squarespace and the BDC before leading the company through it's acquisition by Dribbble in 2017. His writing has been featured in the Harvard Business Review and his popular product management podcast has been written about in Inc, Forbes, The Huffington Post and Entrepreneur respectively. Mike Belsito is the author of Startup Seed Funding for the Rest of Us and co-founder of Product Collective which organizes INDUSTRY: The Product Conference, one of the largest and top-rated product management conference series anywhere in the world. Mike has been named one of the Top 40 influencers in the field of Product Management on several occasions. Mike also serves as a Faculty member of Case Western Reserve University in the department of Design and Innovation, and is Co-Host of Rocketship.FM. Rocketship.FM is a podcast for entrepreneurs and is part of the Podglomerate network, a podcast company that produces and distributes exciting new shows. In this episode, Michael and Mike spoke about their career journey and how Rocketship.FM and Product Collective started. We will learn more about user personas and jobs to be done framework that most product people apply to better understand their users. Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Nov 15, 20211h 11m

188: Simon Mainwaring, The future of collaborative leadership

Welcome to Strategy Skills episode 188, an episode with a sought after international speaker and leader, Simon Mainwaring. Get Simon's new book here: https://amzn.to/3wxrEZX Simon Mainwaring is the founder/CEO of We First, a strategic consultancy accelerating growth and impact for purpose-driven brands. He's a member of the Steering Committee of Sustainable Brands, the Forbes Business Council, and a Fellow of the Royal Society of Arts in London. His company We First was included in Real Leaders list for the Top 100 Impact Companies in the US for 2018 and We First was a B Corps 'Best for The World' Honoree in 2019. He is a Jury Member at the Cannes Lions Festival for the Sustainable Development Goals in 2021 and a Jury Member of PRWeek's 'Purpose Awards' in 2020. Simon's first book, We First was named as Best Marketing Book of the Year by strategy+business, was a New York Times, Wall Street Journal, and Amazon bestseller. Simon was a Real Leaders Top 50 Keynote Speakers in the World in 2020, and he has been featured on the cover of the National Speaker's Magazine (U.S.). Prior to starting We First, Simon spent 15 years as a writer, Creative Director and Worldwide Creative Director at the world's top creative advertising agencies including Saatchi & Saatchi, Wieden & Kennedy, and Ogilvy working on brands such a Nike, Toyota, and Motorola, receiving over 60 awards at major advertising festivals including the Cannes Advertising Festival, the One Show, the British Design & Art Direction Awards. In this episode, Simon talked about the future of business, how leadership is changing and what leaders need to do today to make a difference and be part of a better future. For leaders and individuals who wants to raise their awareness of the challenges we face today, and how we solve it, this is for you. Lead with We: The Business Revolution That Will Save Our Future. Simon Mainwaring: https://amzn.to/3wxrEZX Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

Nov 10, 20211h 8m

187: Jon Picoult, Why customer experience matters

Welcome to Strategy Skills episode 187, an episode with a sought-after business advisor and speaker, Jon Picoult. Get Jon's new book here: https://amzn.to/3H9SM6y Jon Picoult is the founder of Watermark Consulting and a noted authority on customer and employee experience. He helps companies impress their customers and inspire their employees, creating "raving fans" that drive business growth. He worked with some of the world's foremost brands, personally advising CEOs and other members of the C-Suite and helps organizations capitalize on the power of loyalty, both in the marketplace and in the workplace. His insights have been featured by dozens of media outlets, including The Wall Street Journal, The New York Times, USA Today, The Economist, Inc., NBC News and Forbes. Jon held senior executive roles at Fortune 100 companies – leading service, operations, distribution, technology, sales and marketing. Early in his career, at the age of 29, Jon earned the distinction of becoming the youngest executive officer in the over 150-year history of a leading, global financial services company. In this episode, Jon talked about how his career led to understanding customer experience and how to deliver value that will provide customer satisfaction in any kind of business or industry. For individuals and businesses who want to understand more about providing better customer experience and why it matters, this is for you. From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans. Jon Picoult: https://amzn.to/3H9SM6y Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

Nov 8, 202155 min

186: Amanda Lotz, How the internet disrupted media industries

Welcome to Strategy Skills episode 186, an episode with a professor at Queensland University of Technology, Amanda Lotz. Get Amanda's new book here: https://amzn.to/3jzSLhK Amanda Lotz is an educator, media scholar, and industry consultant. She is known for her expertise in media industries, television studies, digital distribution, the business of media, net neutrality and other aspects of digital media policy. Amanda is a professor at Queensland University of Technology and leads the Transforming Media Industries research project. She is the author, coauthor, or editor of ten books that explore television and media industries including We Now Disrupt This Broadcast: How Cable Transformed Television and the Internet Revolutionized It All, The Television Will Be Revolutionized and Portals: A Treatise on Internet-Distributed Television. Media Disrupted: Surviving Cannibals, Pirates and Streaming Wars (MIT Press, 2021). Her books explore the connections between internet-distributed services as well as the business strategies and revenue models that differ. Her award-winning book, The Television Will Be Revolutionized, now in its second edition, has been translated into Mandarin, Korean, Italian, and Polish. She is frequently interviewed by NPR's Marketplace, has appeared on BBC, CNN's The Nineties, HuffPost Live, and ZDF (German television network) and been interviewed for articles in the Los Angeles Times, The Guardian, The Atlantic, Christian Science Monitor, the Associated Press, Wired, and Men's Health among many others. She publishes articles about the business of television at Quartz, Salon, The New Republic, hosted the Media Business Matters podcast, and tweets about television and media @DrTVLotz. In this episode, Amanda talked about the effect of internet and digital technologies to media industries such as television, recorded music, newspaper, and film. For individuals and media practitioners who want to understand more about the impact of internet disruption in media industries and determine its relevance to their organization, this is for you. Media Disrupted: Surviving Pirates, Cannibals, and Streaming Wars. Amanda Lotz: https://amzn.to/3jzSLhK Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

Nov 3, 202152 min

185: Why you should read Bill Matassoni's memoir (Strategy Skills classics)

For this episode, let's revisit one of the classics by Strategy Skills where we discuss why everyone should read Bill Matassoni's book. Every now and then, someone comes along and makes the subject of management both fun and insightful. That's what Bill Matassoni has done in his memoir—a combination of compelling stories and contrarian substance—that covers his forty-year career selling what he calls "ephemeral things." In addition to the memoir, Bill plays host to a series of videos that are entertaining, irreverent, and filled with his conviction that marketing is the primary driver of progress in both commercial and social markets. MARKETING SAVES THE WORLD: Stories Why Capitalism Works. Bill Matassoni Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Nov 1, 202118 min

184: Kent Taylor, The man behind the success of Texas Roadhouse (with Travis Doster)

Welcome to Strategy Skills episode 184, an episode with the Vice President for Communications of Texas Roadhouse and Kent Taylor's close friend, Travis Doster. Get Kent's new book here: https://amzn.to/30Q9SW7 Kent Taylor was the Founder and CEO of Texas Roadhouse, one of the most successful restaurant chains in America. It was founded in 1993 and is currently operating 647 restaurants in 49 states and 10 foreign countries. In 2016 and 2018, it was recognized by Forbes as America's Best Large Employer. On the 18th of March 2021, Kent died at the age of 65; just a few months before his book was finally released in the market. In this episode, Travis Doster talks about the humble beginnings of the iconic Casual Dining food chain. He talked about how Kent made out-of-the-box strategies that contributed to the company's legendary success. He also talked about how Kent handled more than 80 rejections as he pitched the idea for his business. For business owners who are facing difficulties during these trying times, this is for you. MADE FROM SCRATCH: The Legendary Success Story of Texas Roadhouse. Kent Taylor: https://amzn.to/30Q9SW7 Enjoying our podcast? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo We use affiliate links whenever possible (if you purchase items listed above using our affiliate links, we will get a bonus).

Oct 27, 202159 min