Mistakes Happen: Building Stronger Client Relationships
The Spiro Podcast: Managing your Real Estate Photography & Videography Business
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Show Notes
The title of this episode is pretty self-explanatory. While we always aim to serve others in our businesses with consistency and excellence, mistakes/human errors DO happen. So, when you DO make a mistake with a client, how do you handle it? You can you turn a potentially bad situation, into something redeemable. Craig shares a failure on his part, and he and Todd talk through how it was addressed and maintained the client relationship.
Chapter Timestamps:
0:00 Episode Open
02:40 Spiro Updates
06:31 Business Leadership Book Giveaway
09:40 How to Handle Mistakes with your Clients
48:04 Episode Wrap-up