The Remarkable Leadership Podcast

If you want to lead most successfully you must know your answers to the questions I'm sharing on this Facebook Live. Come join me, consider the questions - and ask any questions you have. And sign up for The Power of Expectations Webinar.

Today's episode is the fourth in a series where I connect weird or unusual items to leadership – all of these items are suggestions from our friends on our social media channels. You can catch up on previous episodes in your favorite podcast app, but in the meantime, check out this week's episode and find out how leaders can learn from…a salad fork. From this episode: Leadership Lessons from a Pogo Stick Leadership Lessons from a Pencil What an Apple Can Teach Us About Leadership

What are you sacrificing for your career? Does this lead to greater success? Janelle Bruland joins Kevin to discuss her book The Success Lie: 5 Simple Truths to Overcome Overwhelm and Achieve Peace of Mind. Janelle challenges leaders to become more aware. They need to determine if they are on automatic pilot, in both business and their personal life. All of us can recognize we are succeeding and where we need help. To be truly successful you need to be intentional about your values and priorities. In this episode, Janelle discusses: The Success Lie Ideas to move past the overwhelming. Benefits of calming your mind. Resources: The Success Lie: 5 Simple Truths to Overcome Overwhelm and Achieve Peace of Mind The Power of Moments: Why Certain Experiences Have Extraordinary Impact Choose to Win with Tom Ziglar Never Stop Learning with Bradley Staats The Power of Deliberate Practice with Robert Pool The Success Lie Website Learn about Legacy Leader Sign up for our free video training series, 13 Days to Remarkable Leadership. Get your free copy of my inspiring e-book, 101 Ways to Unleash Your Potential.

Talking about the starting point for all leaders - regardless of how long or where you lead. https://KevinEikenberry.com/Way

Today we're talking about what an apple can teach us about leadership. You'll learn: Apples carry a legacy. Apples are nutritious. Apples are attractive. Apples have strengths and weaknesses. Sign up for the newsletter and get a FREE eBook: http://bit.ly/1LXMGB9 SUBSCRIBE NOW to Remarkable TV: http://bit.ly/1TnQCR8 New Remarkable TV episodes on YouTube every Tuesday!

A sponsor is different than a mentor. A sponsor believes in your value, advocates for you, and allows you to take risks and has your back if you fail. Kevin sits down with Sylvia Hewlett, author of THE SPONSOR EFFECT: How to be a Better Leader by Investing in Others. They talk about the differences between a sponsor and a mentor. Sylvia also shares real-life examples of the sponsor/protégé relationship. She stresses that this isn't a one-way relationship. Data shows that leaders who become a sponsor are more likely to receive a promotion. In this episode, Sylvia shares: 1. Her definition of a sponsor. 2. A 7 step process to becoming a sponsor. 3. Advice on how to identify your own sponsor. Additional Leadership Resources The Sponsor Effect: How to Be a Better Leader by Investing in Others Brotopia: Breaking Up the Boys' Club of Silicon Valley by Emily Chang Learn more about Sylvia Related Episodes The Connectors Advantage with Michelle Tillis Ledermen Managing Talent Risk with Steve Trautman

Today's episode is the second in a series where I will connect weird or unusual items to leadership. And these items are coming from the challenge that I put out on our social media channels – asking our viewers to submit their suggestions for these items. So catch up on last week's episode and then check out this week where I will talk about the leadership lessons that we can glean from… a pencil! And believe it or not, I've made four connections between the two!

Picture a conference or a large meet and greet situation. How do you feel? Some of us are excited about all the new people we will meet. Others of us, let's just say a root canal sounds like a good alternative. Devora Zack is the author of Networking for People Who Hate to Network. She joins Kevin to look at real networking. It really is about building mutually beneficial connections and we all have a different way of getting there; whether we identify as an introvert or an extrovert. Devora suggests we find our primary temperament and let that work for us, rather than against us and customize the networking to our advantage.

Check out this week's episode where I will compare and contrast the leadership lessons from… a pogo stick!

Tom Ziglar joins Kevin to talk about his new book Choose to Win: Transform Your Life, One Simple Choice at a Time, and yes, the name sounds familiar. Tom is the son of Zig Ziglar and joined his dad's company in the warehouse, to sales, to management, and then on to leadership. Tom is proud of his dad's legacy and carries on the Ziglar philosophy, "You can have everything in life you want if you will just help enough other people get what they want." In his latest book, he builds upon those lessons and discusses how we can find our "why" make simple choices in our lives to build better habits, leading to greater success.

Dr. Jeffrey Hull believes there is a need for new leadership agility. Varying demographics, working across cultures and where folks are located have changed the way leaders need to approach their team to get the best out of them. Dr. Hull is the Director of Education & Business Development at the Institute of Coaching, a Harvard Medical School Affiliate and the author of FLEX: The Art and Science of Leadership in a Changing World". Based on his experiences and other research, Jeffrey shares with Kevin 6 elements leaders need to have success in their organizations.

If you're like most, when you think of "mashup", you think of music. And while this is one way to look at mashup, today we are looking at it as it relates to creativity and leadership. And we'll start by using this definition of mashup: Mashup: a mixture of disparate elements.

Although he has baseball roots, Pat Williams is a basketball Hall of Famer and currently serves as co-founder and senior vice president of the Orlando Magic (NBA). Pat is also the author of over 100 books and sits down with Kevin to discuss his most recent book highlighting the leadership secrets of the United States Military Academy at West Point in Character Carved in Stone: The 12 Core Virtues of West Point That Build Leaders and Produce Success. Pat talks about the inspiration for the book and focuses on character leaders and what it means. He tells stories about the virtues and links them to West Point graduates.

Studies show 70% of the workplace is disengaged, costing $500 billion of lost productivity? Do you find these results surprising? Drew Tarvin is a self-proclaimed "Humor Engineer" and believes we should move beyond how to do a job to ow to enjoy a job for better results (more impact on the bottom line). So, should work/can work be fun? Drew joins Kevin to discuss his book, Humor That Works: The Missing Skill for Success and Happiness at Work. Drew shares that it's not about the jokes or wisecracks; it's about looking at the job in a new and energizing way. He reverse-engineers the skill of humor in a way that you can use as a tool for better results.

Have you ever noticed that how closely you look at something determines what you see? As leaders, it's really important that we look closely so that we can really understand what's going on in our team, in our organization and in our jobs. Check out this episode to learn more about what I mean.

The workplace is changing; it's the technology, it's the location, it's the diversity of the people. So, if we know the workplace is changing, we need to be thinking about how we change our leadership. Ty Bennett is an author and founder of Leadership Inc. Today he sits down with Kevin to discuss his most recent book, Partnership Is the New Leadership. Ty believes that we can no longer rely on leading from a place of authority or title. By showing up as a partner with our team, they will show up for you. This means a direct result to the bottom line. Ty shares his thoughts about the balance between care and candor and looks at commitment.

Today's mindset is different. Today everyone is good or the online reviews would drive them out of business. So, it's not enough to have quality, care, or compassion. Your competitive advantage will be how you deliver your product better, faster, or more convenient. David Avrin is the author of Why Customers Leave (and how to win them back). David and Kevin discuss the book and how it illuminates some of the blind spots we have in how we work with customers. Leaders miss some things and there are unintentional consequences. They need to step back and ask some hard questions from the customers perspective.

When you take on a new leadership role, it is both exciting and a bit scary. There are new responsibilities and your relationships with colleagues' changes, especially if you have been promoted within. Today Kevin is joined by Naphtali Hoff, President of Impactful Coaching & Consulting and author of Becoming the New Boss. They discuss everything related to that new leadership role. From those crucial first months to finding a mentor to building relationships. Naphtali shares mistakes and ways to make that transition.

We spend most of our lives trying to learn and know as much as we can. It's ingrained in us that the more we know, the better off we are. And while there's no question that knowledge truly is power, sometimes…as leaders…there is danger in expertise. I'll explain three dangers that we all must be aware of in order to be more successful.

There are events in our lives that shape us. Events that make us think and re-think the way we do things. Mark Bertolini is no exception. Mark is the former chairman and CEO of Aetna and author of Mission-Driven Leadership: My Journey as a Radical Capitalist. He sits down with Kevin to share his stories; a child diagnosed with cancer, which made him a consumer of the health care industry and a ski accident, which forced him to ask for "help". These events changed his perspective and he realized that maybe an iron-handed fist was not the best way to conduct business. Mark shares his lessons of empathy and talks about the progressive elimination of failure – not perfection. You need to continually get better and find not only ways but encourage, your folks to take care of each other and the mission of the company.

Today I am challenging you to think about your inputs - are they feeding you what you most need? One great input? Sign up for our masterclass Video series - The Journey to Remarkable Leadership - http://KevinEikenberry.com/way

Have you ever downplayed a compliment? Tried to pass it off or re-direct the conversation when you've been given one? Today I am pointing out some very valuable leadership lessons from a compliment (and the response to this compliment) that I recently overheard. I'll also give you a very simple 3-step process to help you receive compliments better in the future.

If we rely on algorithms and technology to make us more efficient, our own skills atrophy. Kevin sits down with Edward Tenner, author of Our Own Devices, Why Things Bite Back, and most recently The Efficiency Paradox: What Big Data Can't Do. As a historian of sorts, Edward tries to understand where we are today and asks the questions we need to think about the future. In The Efficiency Paradox, Edward looks at our technology boom and the downside of a good thing. Although our access to information and big data leads us to perform at higher and faster levels, can we be sure we are going in the right direction? Edward believes we need to find balance or we might not find the benefits of technology or we lost the benefits of human nature.

Why gossip and worry start and how to deal with it as a leader. (You can learn more about this at https://kevineikenberry.com/way)

Communication is hard. I know, it's likely not a surprise to you. And it's certainly no surprise to us – communication is consistently one of the biggest challenges that we hear about from leaders. And in this episode, I am going to help you (and your team) be a better communicator by raising the communication bar with five simple tips.

There is a big difference between satisfaction with a product/service/organization and loyalty. Loyalty shows an emotional commitment. When someone is loyal, they promote for you. Sandy Rogers co-author of Leading Loyalty: Cracking the Code to Customer Devotion and the leader of FranklinCovey's Loyalty Practice. He chats with Kevin about the book and although much has been written about loyalty, this book provides simple, applicable principles, practices and a proven process for earning loyalty from your customers and colleagues and all the important people in your life. There isn't just one thing. It's all about listening for the real story, taking responsibility for the real job and following up. We need to move beyond process and empower our people to show empathy. Boosting external and internal loyalty will have an impact on your bottom line.

How are you different than you were six months ago? Let's talk about that question and give you a better answer six months from now. Learn more: https://kevineikenberry.com/way

Have you ever been disappointed? Frustrated? Maybe even annoyed? And then maybe you said (rather cynically), "Well, what did you expect?" It's probably unlikely that there are many of us who can say we haven't asked this question once or twice in our lives… So in today's episode, I'm sharing a much more valuable and productive question that you can be asking.

Studies show that 92% of people trust referrals and you are four times more likely to buy from someone who was referred. This makes sense to Michelle Tillis Lederman, author of The Connector's Advantage: 7 Mindsets to Grow Your Influence and Impact. In her early career, she realized that relationships are critical to your success, health, and happiness. However, this isn't all about the warm fuzzies. Connectors have a certain way of thinking and acting that enables stronger connections. Building that skill can get us to faster, easier, and better. Michelle shares with Kevin that when leaders focus on building connections, relationships and loyalty with their teams, they impact the bottom line. In this episode, Michelle discusses 1. Levels of connectors. 2. The introvert edge. 3. The trust mindset. Additional Resources: FREE GIFT Link: http://michelletillislederman.com/giftpack/ Book Bonuses: www.TheConnectorsAdvantage.com Website: http://www.michelletillislederman.com/ Facebook: https://www.facebook.com/MichelleTillisLederman LinkedIn: http://www.linkedin.com/in/communicationexpertspeaker Twitter: https://twitter.com/mtlederman Instagram: https://www.instagram.com/mtlederman/ YouTube: http://www.youtube.com/user/MichelleLederman

I'm talking about a critical choice leaders must make, one that many never even consider. Compliance or commitment? Which do you have, and which do you want? Let's talk about what they are and why one is the best choice! Learn more at: https://KevinEikenberry.com/way

A few months ago, I was fortunate enough to record a video course with some great people at LinkedIn Learning. And while the process that I go through each week here on Remarkable TV has grown and improved significantly over the years, my time at LinkedIn Learning was quite different. For one, it was a truly professional studio and I had an actual Producer who was with me throughout the process. And my Producer had three little words that she repeated many times throughout the day that entirely changed my outlook, my mindset and ultimately my results. These three words were small but can have significant impact on you and your team.

John Rossman is a former Amazon executive, who launched and scaled the Marketplace business, which now accounts for more than 50 percent of all units sold at Amazon.com. In his current role, he is often asked "How did Amazon do this?" or "Why did Amazon do it this way?" As such he decided to write, Think Like Amazon: 50 ½ Ideas to Become a Digital Leader. John and Kevin discuss the book and he draws upon his experience at Amazon to show you how you can think differently about business and leadership to move your organization forward. John expands on a few ideas in the book, including the fact that the question is just as, if not more important, than the solution. Additional Resources: Bad Blood: Secrets and Lies in a Silicon Valley Startup by John Carreyrou https://amzn.to/2HVRoc1 The Spy and the Traitor: The Greatest Espionage Story of the Cold War by Ben Macintyre https://amzn.to/2I6H9B6

I'm talking today about a foundational leadership development principle, but one people miss, forget, or falsely assume is covered. Learn more about The Journey to Remarkable Leadership: https://KevinEikenberry.com/way

Every day, more leaders are becoming remote leaders – whether it was intentional and planned or simply a fact of circumstance where they started working one day a work from home which lead to another which lead to another… The question isn't whether this is happening or not, it's what are we doing to prepare these leaders? Leading remotely is different and when we take the time to prepare ourselves and our remote leaders, we will all be more successful. Learn more and download a free chapter of our book, The Long-Distance Leader, here.

Kevin Kruse really didn't think much about leadership in his business ventures until he realized his failures were a result of not thinking about leadership. Kevin is the author of Great Leaders Have No Rules: Contrarian Leadership Principles to Transform Your Team and Business and serves as Founder & CEO of LEADx, an online learning platform that provides free leadership development. He sits down with Kevin to discuss some of the leadership lessons we've been taught and how they work against us. Kevin looks at rules, feedback and transparency and how they work in relationships and building your best team. In this episode, Kevin looks at some contrarian leadership principles like 1. No rules. 2. No Smartphones. 3. Crowd your calendar.

I'm talking about criticism, and the role it plays (or doesn't) for us as leaders and coaches. To register for our free master class Video series The Journey to Remarkable Leadership, go to: http://KevinEikenberry.com/way

While I'm not an accountant and you likely aren't either, I am using an accounting term today to help us understand the value in our workplace culture.

To do your best work, you need to know why organizationally and globally. Ashley Goodall is energized by thinking about the challenges of how we all do better work together. Ashley is the co-author of 9 Lies About Work with Marcus Buckingham. He and Kevin discuss some of these "lies" and why they may be uncomfortable. The theme throughout the lies is the context. When we spend too much time focusing on the system or the process, we lose the context. The meaning of our work should be evident and let your folks focus on the how. In this episode, Ashley shares his thoughts about the following lies: 1. Cascading goals. 2. People need feedback. 3. Leadership is a thing. Additional Leadership Resources Book Recommendations: Margaret Thatcher: At Her Zenith: In London, Washington and Moscow (Authorized Biography of Margaret Thatcher) by Charles Moore Margaret Thatcher: The Authorized Biography: Volume I: From Grantham to the Falklands by Charles Moore Learn more about Ashley Goodall. Sign up for our free video training series, 13 Days to Remarkable Leadership. Get your free copy of my inspiring e-book, 101 Ways to Unleash Your Potential.

Today I am talking about a lesson I learned in reading a quote from the Theologian John Henry Newman: "Nothing would be done at all if a person waited until he/she could do it so well that no one could find fault with it." And here's the reality – someone will ALWAYS find fault in one thing or another. But that's not all bad. What is bad is when we frame it as "fault" and not "feedback for improvement". We need to stop waiting and start doing.

David Benjamin believes we are seeing a shift in the workplace from scarcity to abundance. Leaders need to tap into their people and use them differently and better. David is the co-author of Cracking Complexity and joins Kevin to discuss not only the disruption of technology in business but how leaders can approach complexity. David talks about problem-solving and creating purposeful collisions to get everyone on the same page. If there isn't a common language, you won't find common ground. In this episode David 1. Distinguishes simple, complicated and complex problems. 2. Discusses the s-curve model and how to think about it. 3. Shares how to create a collision course.

This is a question that I get asked a lot and I think in order to answer this question, you have to understand the answer to another question first: How do you define friend? So think about this a little bit and then "join me"on the video to answer the original question about friends and leadership. To learn more about and subscribe to my weekly newsletter, Unleashing Your Remarkable Potential, go to: https://kevineikenberry.com/uyrp

What does education need to do to produce people who can contribute at work and are successful? Danny Iny, the author of Leveraged Learning, chats with Kevin about that topic and what that means for leaders and teams today. Danny believes we are shifting from a "just in case" mindset to learning to a "just in time" mindset. The pace of change is rapid and to stay relevant, we need to continue to learn in bite-sized chunks. As leaders, we need to recognize we are working from a lagging scorecard and need to go in and learn, develop our team, and move forward.

You likely have a program of some sort when new employees join your organization – most call it onboarding – but do you have the same process for NEW supervisors? These onboarding processes are so valuable for new employees, but they can also have value for new supervisors. Everything that leaders do has a ripple in the organization, so it's even more important to set new leaders up for success in the beginning, when it matters most. In today's episode, I'll share tips for using the ideas of onboarding specifically as they relate to your new supervisors and leaders. Learn more about and sign up for our free leadership series, 13 Days to Remarkable Leadership, here.

When you talk to Tony Hunter about his journey, he will tell you it's all about the people. Not just the people who believed in him but his mentors and his amazing team and talented colleagues. Tony is the former CEO and Publisher of the Chicago Tribune. He was offered the job in September 2008 and they filed for bankruptcy in December 2008. Needless to say, his tenure was filled with disruption. Tony and Kevin talk about leadership during changing times and how you need to slow down to speed up. He has been fortunate to look back at his career and recognize that you are either disrupted or a disruptor. In either case, you want your team to be in alignment and own the plan before moving to action.

Today is the last in my series on "unusual" collections for leaders and I'm sticking with the theme of something that you might never consider as something that you can actually collect: GRATITUDE And while this "collection" is unusual, when you start collecting it, I think you will find that your life will be more interesting and have more meaning and you will have less stress and more happiness. And who doesn't want that?

Most organizations jump right in with the design of a product/content…often missing the WHY. Kevin sits down with Juliana Stancampiano, CEO of Oxygen and author of Radical Outcomes: How to Create Extraordinary Teams that Get Tangible Results. Kevin and Juliana discuss education in the workplace. They believe that in order to achieve great results, you need to move beyond information overload and focus on the business outcomes. It's about creating a culture of learning and thinking about the content as an experience.

We are continuing in our series of episodes about collections and today's episode is about collecting memories. I'll talk about WHY we should collect memories and HOW to do it better and more often.

Leadership can be defined at multiple levels and can be scaled up and down. Bob Anderson is the co-author of Mastering Leadership and his new book, Scaling Leadership. He joins Kevin to talk about the research and findings which led to the latest book. Using a database of senior leaders providing 360-degree written feedback to fellow senior leaders, he and Bill Anderson look at the qualitative data. They look at the descriptions leaders use to define effective leadership and create a leadership framework. Using the lessons learned, an individual can develop their leadership at scale in their organization to improve performance.

We are continuing in our series of episodes about collections and today's collection topic is one that I can almost bet you have never thought of collecting: relationships. And yet, as a leader, when you do this and do it right, I can almost guarantee that you will see your success skyrocket.

There are mistakes and there is epic failure. Warwick Fairfax identifies with the latter and joins Kevin to discuss leadership and moving beyond failure. Warwick is a leadership advisor and founded Crucible Leadership from his own experience of "one of the most spectacular business failures in the history of his home nation of Australia." First and foremost, start with forgiveness either of yourself or someone else. Examine your true self, not negative or positive, but who you really are. What are your strengths? What is your passion? Use this reflection to recognize, learn from and move forward. When leading your team, believe in your vision and create buy-in.