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The Printerviews

The Printerviews

Colin Sinclair McDermott

57 episodesEN

Show overview

The Printerviews has been publishing since 2023, and across the 3 years since has built a catalogue of 57 episodes. That works out to roughly 45 hours of audio in total. Releases follow a monthly cadence.

Episodes typically run thirty-five to sixty minutes — most land between 40 min and 51 min — and the run-time is fairly consistent across the catalogue. None of the episodes are flagged explicit by the publisher. It is catalogued as a EN-language Business show.

The show is actively publishing — the most recent episode landed 1 months ago, with 17 episodes already out so far this year. The busiest year was 2025, with 21 episodes published. Published by Colin Sinclair McDermott.

Episodes
57
Running
2023–2026 · 3y
Median length
47 min
Cadence
Monthly

From the publisher

Real conversations with real people from all aspects of the printing industry sharing experiences, challenges and plenty of useful knowledge to get you thinking differently about your business.

Latest Episodes

View all 57 episodes

Episode 17. Jessica DeCola from Blooming Color

Apr 13, 202646 min

Ep. 16 Mark Stephenson, The Spark Organisation

Apr 7, 202650 min

Episode 15. Chris Edwards from CVI Group

In this episode of The Printerviews, I am joined by Chris Edwards, Director of CVI Group and the CVI Training Centre. Chris is an industry veteran with over two decades of experience, but his start in the graphics world was entirely accidental. From washing cars on cold weekends to making Tasmanian Devil stickers layer by layer, he built his skills from the ground up on driveways and in workshops long before the advanced materials of today existed. We dive into Chris’s personal philosophy of getting comfortable being uncomfortable. This mindset shift has been the catalyst for his recent success, pushing him to overcome a lifelong fear of flying to judge the World Wrap Masters and to take on high profile projects like wrapping Eddie Hall’s truck. Chris also shares the reality of opening a dedicated training facility, discussing both the financial challenges and the immense reward of seeing young talent transform in just a few days. Whether he is talking about his passion for ice hockey or the technical nuances of a shark fin aerial, Chris’s energy for the trade is infectious. We explore why he believes every day is an apprentice day and why an open mindset is the single most important tool for any professional in the print and wrap industry today. Key Takeaways Accidental Beginnings: Chris entered the industry after getting fed up with cold hands while washing cars at a local garage. The Power of Mindset: Adopting the motto "get comfortable being uncomfortable" has been the key to accelerating his career in recent years. Overcoming Barriers: He conquered a major fear of flying specifically to accept a role as a World Wrap Masters judge. Training Reality: Opening a training center involves significant financial risk and "lessons" rather than just instant success. Youth Development: Chris has seen 15 and 16 year old students surpass expectations by being receptive "sponges" for new information. The "Shark Fin" Test: A signature part of his training involves teaching students to wrap a shark fin aerial in one piece to build their confidence. Industry Collaboration: Partnerships with associations like Fespa UK and the BSGA provide a "work family" that prevents the isolation of being a one man band. Eddie Hall Project: One of his proudest technical achievements was wrapping Eddie Hall’s truck with zero paint left on show. Continuous Learning: Despite 22 years in the game, Chris lives by the rule that "every day is an apprentice day". Openness to Help: He believes the industry would thrive if more people were willing to share knowledge and access the training resources available.

Mar 30, 202648 min

Episode 14. Debbie McKeegan from Texintel

In this episode of The Printerviews, I am joined by Debbie McKeegan, CEO of Texintel, a primary resource for knowledge sharing and innovation within the textile and interior decor industries .  With a career spanning nearly 30 years, Debbie shares her journey from working as a designer in vertical manufacturing to pioneering digital textile printing in the UK .  We dive into the evolution of CAD, the early days of printing fabric on desktop HPs, and how her manufacturing background gave her a unique perspective on the entire product journey from design to the retail shelf .       We explore the current state of the industry, which Debbie describes as being at a tipping point where digital technology and consumer behaviour are finally aligning .  We discuss the growing demand for customisation and on-demand manufacturing, as well as the critical need for circularity and transparency in the supply chain .  Debbie explains why the biggest disconnect currently sits between design and production and how savvy printers can bridge that gap by sharing more technical data and specifications with their creative clients .       Finally, we look toward the future, touching on the upcoming Digital Product Passport and the importance of remaining naturally curious in an ever-changing landscape .  Whether you are a traditional large format printer looking to move into decor or a creative wanting to understand the production floor better, this episode is packed with practical insights on staying ahead of the competition and making print less wasteful .  Key Takeaways Texintel's Mission: A hub for knowledge sharing and innovation designed to help the industry navigate the complexities of textile and decor printing  A Tipping Point: The industry is accelerating into a phase where technology and consumer demand for personalisation have reached a perfect alignment  Closing the Gap: The most significant disconnect in the industry is between the design process and the production floor   Waste Reduction: Up to 15% of material is often wasted on the cutting table; digital cutting and on-demand printing are essential for recapturing that profit   The Future of Ink: True circularity may involve inks that do not last forever, allowing for easier recycling of the underlying components   The Digital Product Passport: A major regulatory shift is coming that will require printers to provide detailed data to their customers regarding sustainability   On-Demand Benefits: Manufacturing on-demand eliminates stock waste, but it requires deep collaboration to avoid causing chaos in the plant  Democratisation of Print: Modern technology allows for a high-end textile mill setup to exist within the footprint of a standard garage   Staying Curious: To move forward in this market, professionals must remain in a state of continual learning to stay ahead of the competition   Defining Sustainability: The term is often overused; genuine responsibility involves efficient technology, collaborative knowledge flow, and innovation 

Mar 23, 202639 min

13. Simon Wheeler from Stylo

In this interview, Colin McDermott talks to Simon Wheeler to discuss his career, personal experiences, and his perspective on the future of the print industry.  Simon shares deeply personal stories, ranging from his battle with cancer at age 20 to unique professional highlights like meeting the Queen.  The conversation highlights Simon's commitment to vulnerability as a professional super weapon, arguing that being open and asking for help allows for the development of stronger, more authentic business relationships. The discussion centres on the evolution of technology, from photographic and digital to 3D and Artificial Intelligence. It also covers the importance of nurturing the next generation of talent. And, in a Printerviews first, Simon even shares a poem, written specifically for the podcast, which is a call to action for veteran industry professionals to mentor and support younger staff.  The interview concludes with an emphasis on the work being done by Fespa UK’s Next Generation initiative to educate and entice new talent into the field. Key Takeaways Opening up to others builds stronger and more authentic professional relationships Treat seeking assistance as a professional super weapon rather than a weakness Veteran professionals must guide the next generation to ensure long-term industry success The industry has evolved from traditional print to 3D and artificial intelligence Utilise Fespa UK to help educate and entice new talent into the field  Training staff may feel like a hardship but it pays big dividends later Choose authentic personal expression over AI-generated content to truly connect with others Personal hobbies like poetry can humanise and enhance your professional identity  Reach out to colleagues or Fespa UK to begin developing your staff  Use LinkedIn or direct email to maintain professional connections and industry dialogue

Mar 16, 202645 min

Episode 11. Bob Raus & Chris Minn

In this episode, Colin Sinclair McDermott hosts Chris Minn and Bob Raus to discuss the upcoming Dscoop event and the significance of community and collaboration in the print industry. They reflect on the previous year's event, the excitement surrounding the upcoming hackathon, and the importance of AI and automation in business. The conversation highlights the launch of the Automation Club, practical applications of AI, and the need for ongoing dialogue within the community to navigate industry challenges. Takeaways The Dscoop community fosters collaboration and friendship. Hackathons are designed to inspire and train participants. AI is a critical tool for business growth and efficiency. The Automation Club will provide ongoing support and resources. Participants can learn practical applications of technology. Community engagement is essential for overcoming industry challenges. The hackathon will focus on business perspectives, not just technical skills. Networking at events leads to real-time problem-solving. Continuous learning and adaptation are vital in the print industry. The importance of faith and good intentions in business relationships.  

Mar 14, 202638 min

Season 2. Episode 12. Fiona Robinson from Print.com

In this episode of The Printerviews, I am joined by Fiona Robinson, the UK Country Captain for print.com. With over 20 years in the industry, Fiona has worked in almost every department of a print business, from sales and marketing to finance and operations. We discuss her journey through the explosive growth of the printing.com franchise network and how she eventually transitioned from being an employee to an employer by running her own print franchise.  We explore the unique origin story of print.com, a pan-European platform that was co-created alongside 100 print professionals. Fiona explains how the business started with a domain name and a customer-first perspective rather than a printing press, allowing them to build a 'sweet shop' for marketing professionals. We also discuss the importance of the human element in a digital-heavy world and why print.com relies on 'test pilots' to refine their offering for the UK market. Fiona shares her insights on the current resurgence of tactile print experiences, specifically in packaging, booklets, and gifting. We look at the challenges creatives face when specifying print and how tools like unbranded 'look books' help bridge the knowledge gap. Key Takeaways print.com was co-created with 100 customers to ensure a customer-first perspective. Diverse experience across all departments builds a better understanding of the print ecosystem. To keep good staff, you must keep their roles interesting and evolving. Transitioning from employee to employer provides a vital perspective on supporting a network. Print is a tactile, physical experience that digital cannot fully replace. The 'no human eyes' rule helps identify which jobs need a sanity check. Providing choices for specific printing methods online gives trade customers more control. Physical 'look books' are essential for helping creatives understand papers and finishes. Packaging and gifting are currently seeing a major resurgence in the market. Successful print businesses focus on the creative experience, not just the product.  

Mar 9, 202640 min

Episode 10. Peter Van Teeseling & Chris Hyde of Dscoop

In this episode, Colin Sinclair McDermott hosts Peter Van Teeseling and Chris Hyde to discuss the Dscoop community, its evolution, and the importance of engagement within the digital print industry. They explore the mindset required to benefit from community events, the impact of COVID-19, and the role of AI in marketing. The conversation highlights the value of sharing knowledge, bridging generational gaps, and creating meaningful connections at events. Personal anecdotes and insights into the community's dynamics provide a deeper understanding of the unique culture within Dscoop. Takeaways The Dscoop community has evolved over 20 years, focusing on collaboration. Engagement in the community leads to greater personal and professional growth. Sharing knowledge is essential for collective success in the printing industry. The mindset of leaning in is crucial for maximizing event experiences. COVID-19 brought the community closer through shared challenges and support. Personal connections made at events can lead to lifelong relationships. Generational gaps exist in the industry, but there's a push for understanding. AI enhances marketing efforts but requires a strong storytelling foundation. The sense of abundance in sharing knowledge fosters growth for all members. Misconceptions about Dscoop being an HP event need to be clarified.  

Mar 2, 202645 min

Episode 9. Gerard Baglieri from Visualize

In this episode of The Printerviews, I am joined by Gerard Baglieri, a partner at Visualize with over 35 years of experience in technology sales across global giants like Motorola, Cisco Systems, and Avaya. From his home turf in Denver, Colorado, Gerard joins the podcast to discuss his extensive background in sales execution and his upcoming session at Dscoop in March. He shares how his journey as an individual contributor, manager, and executive has shaped his approach to building effective sales journeys across various vertical markets. Gerard explains the power of the Value Selling framework, a methodology he first adopted as a client before becoming a partner at Visualize. He highlights how this process allowed him to grow business by over 100 per cent during a three-year stint in Southeast Asia, managing eleven different geographies. This conversation bridges the gap between high-level tech sales and the print industry, using his recent work with local print shops to demonstrate that successful sales execution always aligns with the specific goals of the client. The discussion delves into common sales team gaps, such as the struggle to reach economic buyers and the importance of speaking an executive's vernacular. Gerard provides practical advice on using AI for research, the necessity of being a proactive listener, and why print providers must shift from selling products to solving problems. He also emphasises the value of regular, purposeful communication cadences to expand existing accounts and avoid becoming unhooked by the competition. Key Takeaways Sales success relies on a consistent Value Selling framework. Focus on solving customer problems, not just pushing products. Access economic buyers by speaking their specific business language. Listen more than you talk to uncover client needs. Use AI tools to research and tighten customer profiles. Expand relationships beyond single contacts to create account stickiness. Leverage real-world customer impact metrics to drive new business. Maintain regular, purposeful communication cadences with your existing accounts. Differentiate your business by highlighting your specific technological edge. Every sales conversation should start with a clear goal.

Mar 2, 202635 min

Episode 8. Joanne Gore of Joanne Gore Communications

In this episode of The Printerviews, I am joined by Joanne Gore of Joanne Gore Communications, a full-service B2B marketing agency specialising in the print industry. With a 30-year career as a corporate marketer and a former graphic designer, Joanne is on a personal mission to help printers sell more print by bridging the gap between how buyers decide and how the industry sells. We discuss her journey from managing global print production for tech giants to launching a virtual agency that helps companies get out of their own way. As we prepare for Dscoop in the Rockies, Joanne shares details of her upcoming session on moving from confusion to conversion through messaging playbooks. We explore the concept of 'AI slop' and why having a unified story is vital in today's market. Joanne explains how these playbooks provide the foundation for effectively training AI and ensuring every team member tells the same story. The conversation also covers the 'science of touch' and why print remains a powerhouse for brand awareness and customer satisfaction. Joanne provides practical advice on stretching marketing dollars by repurposing content and using niche lead magnets to stay proactive. We look at the future of the industry, where hyper-personalisation, smart packaging, and integrated digital experiences like QR codes will define the next generation of print communications. Key Takeaways Eliminate generic AI content by training agents with specific data. Use messaging playbooks to unify your brand story and team. Physical touch increases brand engagement and a sense of ownership. Stretch your marketing budget by repurposing every piece of content. Move beyond data reporting to find the why behind metrics. Create niche lead magnets to position your business as proactive. Sell the solution to the customer problem, not press speeds. Bridge physical and digital experiences with interactive elements like QR codes. Focus on hyper-personalisation and paper packaging to drive future growth. Evaluate your sales experience by viewing it as a consumer.

Feb 23, 202640 min

Episode 7. Lucy Swanston of Nutshell Creative

In this episode, I am joined by Lucy Swanston, the Managing Director of Nutshell Creative and Chair of the Strategic Mailing Partnership (SMP). With over 20 years at the helm of Nutshell, Lucy shares her journey from starting a business in her back bedroom during a recession to leading a multi-award-winning agency that bridges the gap between creative strategy and print production. We discuss the importance of staying in your lane while remaining agile, and how print remains a vital, enduring ecosystem in an increasingly digital world. The conversation delves into the shift from a 'manufacturing-led' mindset to one that leads with value and strategy. Lucy explains why consistency is the most critical word in marketing, warning against the 'New Year’s resolution' approach to social media that quickly falls by the wayside. We also explore the surprising resurgence of direct mail among younger generations and why, as we look towards 2026, building credibility and human trust is more important than simply churning out automated content. Key Takeaways Consistency is the foundation of visibility and long-term marketing success. Transitioning from a 'printer' to a strategic partner requires leading with value rather than machinery. Younger generations have a high engagement rate with physical mail because it feels tangible and personal. Authenticity in AI-generated content is vital to maintaining trust with your audience.  Specialising in a specific sector or 'vertical' allows you to become a specialist rather than a generalist. Values like trust and transparency must be lived and breathed, not just used as marketing buzzwords. Effective time management is the biggest challenge for print leaders trying to grow their business. Integrated campaigns that blend digital and physical channels are far more powerful than single-channel efforts. Leadership success often comes from hiring for personality and cultural fit first. Print is a resilient, thousands-year-old ecosystem that continues to evolve rather than disappear.

Feb 16, 202646 min

Episode 6. Emily Yepes from Sandler Training

In this special edition of The Printerviews, Colin Sinclair McDermott hits the Road to the Rockies to catch up with Emily Yepes from Sandler Training.  Emily brings a wealth of experience from the print world, having spent years selling print advertising before moving into sales training and leadership development. Her organisation specialises in helping businesses that cannot sell by price alone, particularly within the print and packaging sectors.   This conversation sets the stage for her upcoming appearance at DSCOOP in Denver, focusing on how to evolve sales strategies in a rapidly shifting market.  The discussion looks into the psychology of sales, specifically tackling the universal dread of prospecting. Emily explains that while many salespeople feel like a pest, success comes from running toward the problem and taking action despite the fear.  They also explore the 'freedom within a framework' approach to sales scripts and the vital role of technology.   Looking ahead to 2026, Emily highlights why every sales organisation needs to focus on specific AI use cases like call recording to provide clarity and relief for business leaders.   Key Takeaways  Strong sales teams require a leadership team that believes in a growth mindset   Mid-to-premium printers must sell on value because they will always lose on price   Prospecting is the single most important responsibility for new business development   You must address prospecting through the three lenses of attitude, behaviour, and technique   You do not have to like prospecting, but you must do it to create new results   Rejection of a sales conversation is never a personal rejection of you   In 2026, B2B sales involve multiple influencers rather than a single decision maker   Frameworks provide the freedom to deliver a message through your own personality   Leaders should ignore the noise and focus on specific AI use cases for their teams   Call recording is a vital tool for both salesperson focus and external coaching

Feb 9, 202624 min

Episode 5. Tom Peire from Four Pees

In this episode of The Printerviews, host Colin Sinclair McDermott is joined by Tom Peire, CEO of Four Pees and Chief Evangelist at Atomyx. Based in Ghent, Belgium, which is a hub for print software innovation, Tom shares his journey from a high school dropout and aspiring graphic designer to leading a digital transformation agency for the print industry. The conversation dives into the evolution of automation, moving beyond simple downward streams to what Tom calls 'connected automation'. He explains how Atomyx, a cloud-based integration platform (iPaaS), aims to revolutionise production by lowering the barriers to connecting complex IT stacks. Tom also emphasises the human side of technology, noting that their tagline 'Feel the Good Flow' is about managing the emotional transition for both business owners and shop-floor operators. Beyond the technical, Tom reveals his personal passion for tandem cycling, sharing the story of a 5,000Km journey to the North Cape with his wife, an experience he describes as the ultimate relationship builder and a metaphor for the collaboration required in business. Key Takeaways True efficiency requires all systems to be interconnected, allowing data to flow in all directions, not just from artwork to output. Many print shops struggle not because of technology, but due to a lack of clear management vision and a manufacturing-only mindset. To succeed as a fulfilment partner for marketplaces like Gelato or Amazon, printers must provide real-time data and transparency back to the buyer. Investing in software (often ranging from £50k to £100k) frequently offers a return on investment of less than one year by reducing manual touchpoints. Branding in the technical space should address the emotional impact of change, moving from fear of technology to feeling the flow" In the next five years, the ratio of investment in software and sales technology versus heavy machinery must increase for printers to remain competitive.

Feb 2, 202644 min

Episode 4. Jon, Dave, Jessica and Chris from She*t for Brains

In this episode of The Printerviews, Colin is joined by Jon Bailey, Jessica DeCola, Dave Rosendahl, and Chris Minn, the founding team behind the She*t4Brains mental health initiative .   The group shares the origin story of their movement, which began with an unscripted moment on stage at DSCOOP last year, that threw the typical industry script out the window to focus on real life struggles.  The conversation explores the deep exhaustion and trauma felt by industry leaders following years of supply chain disruptions and the personal isolation of running a business .  The team discusses their framework of seven pillars, which covers everything from resilience and substance abuse to the unique challenges faced by working parents.  By hosting quarterly virtual sessions with a strict code of conduct, they have created a safe space where peers can drop their professional veneer and be authentic about their mental health. As they move toward official nonprofit status, the founders outline their vision for the next 18 months, which includes providing tools for the wider community to amplify these vital conversations in their own workplaces.  This episode highlights why breaking the silence around mental health is the key to building a more resilient and connected workforce for 2026 and beyond. Key Takeaways The initiative aims to help one person at a time. Vulnerability encourages others to share their struggles. Cultural differences affect how mental health is perceived. Authenticity in conversations fosters trust and connection. Substance abuse is a significant issue in the industry. The mental health pandemic is a pressing concern post-COVID. The initiative is evolving into a nonprofit organisation. Community support is crucial for mental health awareness. Open discussions can lead to transformative experiences. The importance of humour and lightness in serious conversations.  

Jan 26, 202647 min

Episode 3. Richard Askam of Print Island

In this episode of The Printerviews, Colin is joined by Richard Askam, the host and founder of Print Island. Richard shares the story of his accidental pivot from a 50-year-old family wine business into the print industry, where he pioneered the use of personalised labels to stay ahead of retail giants. The conversation explores the deeper purpose of print, moving beyond technical specifications to focus on the emotional connection and transformation it provides to the end consumer. Richard also discusses his latest venture, Print Island, a content platform designed to act as the Spotify for print by hosting honest, unvested conversations about what the industry is actually for. Richard emphasises the need for the industry to ditch its technical jargon and reclaim its confidence through authentic storytelling. As a public speaking coach, he also offers advice on how to bridge the communication gap between manufacturers and the outside world to ensure the industry continues to flourish in 2026 and beyond. This episode is a must for anyone looking to understand the intersection of retail trends, consumer psychology, and the enduring power of print.  Key Takeaways Richard transitioned from a 50-year-old family wine business into pioneering personalised labels as a survival strategy. The Share a Coke project was designed as a communication tool to engage a younger generation. Print Island provides an unvarnished, honest space for the industry to tell its story to the outside world. Consumers value the emotional reaction and transformation of a product more than the technical process of printing. Success in modern marketing requires translating technical print jargon into clear consumer English. Personalisation has moved from a luxury to a standard consumer expectation that brands must now facilitate. Public speaking and storytelling are natural human skills that printers must unlock to build confidence.

Jan 19, 202641 min

Episode 2. Neil Wallis of Inkwell Printing

In this episode of The Printerviews, host Colin Sinclair McDermott welcomes Neil Wallis, owner of Inkwell Printing based in Northamptonshire. Neil shares his transition from a software and account management background into the printing industry, eventually taking over the family business from his wife’s parents roughly 11 years ago. We talk about his efforts to modernise the 40-year-old company by replacing manual, legacy equipment with digital-first solutions and advanced finishing technology. Neil discusses his passion for the tactile nature of print compared to software and highlights his strategic focus on workflow automation. He explains that automation is not about replacing staff but about buying back time for team members to focus on value-added tasks and human-to-human customer service. By documenting processes and integrating tools like Artworker and OPS, Inkwell has significantly improved turnaround times and accuracy. The episode concludes with Neil reflecting on the importance of knowing your value as a smaller printer and maintaining a relentless commitment to growth. Key Takeaways Transitioned from a software background to lead a 40-year-old family printing business. Modernised operations by replacing legacy manual presses with Speedmaster and digital finishing equipment. Utilises automation to free up staff time for high-value tasks and customer service. Emphasises the tactile value of print as a key advantage over digital-only media. Documented internal processes to remove manual inefficiencies and gain hours back in production. Advocates for standardising technical language to improve clarity for both staff and customers. Focuses on human-to-human relationships while leveraging tech like WhatsApp and automated job sheets. 

Jan 12, 202637 min

Episode 1. Dave Leskusky of Printing United Alliance

In this episode of The Printerviews, Colin Sinclair McDermott speaks with Dave Leskusky, President of Printing United Alliance, who reflects on a career spanning three decades in the industry. Dave details his journey from selling magazine classified ads in 1995 to leading the transition of Napco Media into a digital-first media and events organisation before its integration with the Alliance.   The discussion centres on the strategic vision behind bringing multiple trade associations under one umbrella to serve the entire printing ecosystem, from commercial and packaging to apparel and wide format. Dave shares insights from the recent Printing United Expo in Orlando, noting the high energy and the success of new initiatives like the AI Pavilion and expanded student programmes. He explains the concept of convergence, where printers leverage digital technology to diversify their offerings and capture more of their clients' marketing spend.  By focusing on common challenges such as workforce development, legislative advocacy, and technological education, Dave highlights how the Alliance aims to provide the resources and leadership necessary for the industry to thrive in a rapidly evolving landscape.  Key Takeaways Unified several major associations to create a single, powerful voice for the printing ecosystem.   Cultivated a talent pipeline by growing student membership from 200 to over 2,000.  Encouraged printers to diversify into segments like packaging and promotional products via convergence.   Established the AI Pavilion and consulting services to lead members through emerging technology shifts.   Emphasised the need for consultative sales training to capture more of client marketing budgets.   Provided over $150,000 in free educational courseware to students through the iLearning platform.   Acts as a central advocacy body for legislative affairs, OSHA standards, and sustainability issues.  

Jan 5, 202649 min

Episode 40 - Karis Copp of Karis Copp Media

This is episode 40, the second one recorded live at Printing United Expo in Orlando, with Karis Copp from Karis Copp Media. Karis started in journalism working with Link Publishing on Print Monthly and Sign Link magazines. Then in 2018 she set up her own PR agency. She works exclusively with print and packaging businesses. And she's very good at what she does. In the podcast we talk about turning technical content into stories people actually care about. How the media landscape is changing. Why authenticity matters more now than ever. Especially with AI everywhere. She shares how she's scaled her agency and how she handles sustainability messaging. We discuss why knowing your worth matters, when to say no to clients who aren't the right fit, and how to build systems you can repeat. We also get into video content and LinkedIn's growing influence. Karis explains why you need a clear mission statement before you start communicating anything externally.  She knows the print industry inside out. She knows how to tell its stories, and she knows what works. Key Takeaways Karis emphasises the importance of storytelling in PR. Building relationships and trust is crucial in communications. The transition from journalism to PR offers unique insights. AI can enhance but should not replace authentic communication. Sustainability in print is becoming increasingly important. Consistency in PR efforts is key to success. Understanding your audience is essential for effective messaging. Karis highlights the value of case studies in showcasing success. Trust your instincts when it comes to client relationships. The print industry is diverse and constantly evolving.

Nov 17, 202548 min

Episode 39 - Megan O'Reilly and Maurice Harold of Pitch Black Printing Co.

This episode is different. I recorded it live at Printing United Expo in Orlando with Megan O'Reilly and Maurice Harold from Pitch Black Printing Co. They'd just got married, and they chose the expo as part of their honeymoon. That tells you everything you need to know about how much print matters to them. Pitch Black Printing has been going for ten years. It started with music and DIY screen printing. Now it's a respected Reno business that does fine art, commercial work, and numerous community projects. They're fiercely independent. And they've built something special. We talked about their journey. How they've stayed involved in local causes. Why they charge fairly and keep learning. Their location in the Brewery District serves as both a gallery and a coffee house, allowing them to constantly build relationships with artists and clients. We also got into the challenges. Managing a multifaceted business. Working as partners in life and work. What they've learned along the way. And, as always, there's the quick-fire round that shows their eclectic tastes and some quirky print adventures. This episode is all about embracing creativity, collaboration, and community. Megan and Maurice are doing it right. Key takeaways: Megan and Maurice advocate using print as a gift to support community fundraising and charitable causes actively. The business started when they realised they could screen print their own band's merch cheaper than outsourcing. Their unusual business model includes a front-of-house gallery and coffee shop to attract print customers. A key business lesson learned was the necessity to charge appropriately for their high-quality work. Coming from an art background allows them to use creative problem-solving on commercial print jobs. They stress that true sustainability goes beyond recycled paper and includes eco-conscious operational choices. The co-owners' success is based on their completely opposite and complementary skill sets in art and operations. They are excited about new equipment, like a specialised scanner for capturing oil painting brushstrokes. A highlight for their business was printing covers and wedding stationery for well-known musicians and actors.

Nov 10, 202532 min

Episode 38 - Chris Minn of Digital Ink

In this episode, Colin Sinclair McDermott speaks with Chris Minn, a prominent figure in the print industry and the founder of Digital Ink. They discuss the evolving landscape of print and marketing, the integration of AI, and the importance of community and mental health within the industry. Chris shares his journey from being a semi-professional athlete to becoming a marketing leader, emphasizing the need for innovation and authenticity in marketing strategies. The conversation also touches on the significance of building strong networks and the initiatives like Sheet for Brains that aim to address mental health issues in the print sector. Chris highlights the future of print as exciting, innovative, and inclusive, urging industry professionals to adapt and embrace change. Takeaways Chris Minn is a positive disruptor in the print marketing space. The integration of AI is crucial for the evolution of the print industry. Building a strong community is essential for the growth of the print sector. Mental health awareness is a significant issue in the print industry. Authenticity in marketing content is becoming increasingly important. The print industry is transitioning from traditional printing to manufacturing. Networking and collaboration are key to success in the print industry. AI can empower employees and improve productivity. The future of print is exciting, innovative, and inclusive. Sheet for Brains aims to support mental health in the print industry.  

Oct 15, 20251h 13m