91 – Humanizing Healthcare: Beyond The Metrics and Back To Care ft Rafi Salazar
Healthcare has become more about efficiency, productivity and profit and less about client satisfaction and individualized care. Many of us feel stuck in a system that isn’t working for us - were forever trying to keep up with KPIs, policies and procedur
The OT Lifestyle Movement · The OT Lifestyle Movement
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Show Notes
Healthcare has become more about efficiency, productivity and profit and less about client satisfaction and individualized care. Many of us feel stuck in a system that isn’t working for us - we're forever trying to keep up with KPI's, policies and procedures. And 'the system' certainly isn’t the most beneficial for our clients. In this episode I am joined by Rafi Salazar. Rafi is an occupational therapist, principal owner of Rehab U Practice Solutions, author of the book: Better Outcomes: A Guide to Humanizing Healthcare and host of the podcast: The Better Outcomes Show.
In this episode we explore:
- how to put people ahead of policies
- the biopsychosocial model of care
- how to develop meaningful client relationships
- empowering people to lead their own life
We imagine a new paradigm of healthcare – one that is focused on what matters, not what counts.
Learn more about Rafi here:
Website: Rafi Salazar
Facbook: Rehab U