The Millennial Dentist

In this episode, I dive into the intricacies of dental practice management, offering insights into the strategic decisions surrounding the retention or dismissal of dental insurance providers. Drawing from my experiences and industry knowledge, I stress the importance of maintaining insurance relationships until reaching the desired practice scale and provider levels. Exploring the concept of never being at capacity, I encourage the addition of providers to address growth challenges. The episode concludes with a call to analyze the balance between insurance and overall practice collections, providing actionable insights for practitioners aiming for long-term success in the evolving dental landscape. @1:56 Unpacking the risks of dropping Delta @7:23 Navigating the challenges of reducing Delta patients @10:04 Looking into the big picture @17:24 Strategic plan for gradual insurance reduction @24:14 Staying competitive in the dynamic dental field Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Twitter: https://twitter.com/millennialdds Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/ Dr. Peyman Instagram: https://www.instagram.com/drpeyray/ Dr. Sully’s Website & Blog: http://www.drsullysullivan.comis also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC.

In this episode of the Millennial Dentist podcast, I share my personal journey and the principles that shaped my success in dentistry. Reflecting on the hustle, commitment to continuous education, and the willingness to put in the work that defined my early years, I offer insights tailored for new graduates and associate doctors. The discussion revolves around the crucial concept of the "Associate Success Path," emphasizing the need for clarity in setting expectations and benchmarks. Drawing from the experiences at Sullivan Dental Partners, I delve into the importance of mentorship, communication, and accountability in creating a thriving dental practice. Whether you're a seasoned practitioner or a recent graduate, this podcast serves as a guide, providing actionable advice and a roadmap for building a successful dental career while adhering to the philosophy of working smarter, not harder. @2:36 Environment Matters @5:52 Associate Pitching for a Position @7:52 Clarity with Goals @10:13 Mentorship with Associate @13:23 Importance of Communication Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Twitter: https://twitter.com/millennialdds Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/ Dr. Peyman Instagram: https://www.instagram.com/drpeyray/ Dr. Sully’s Website & Blog: http://www.drsullysullivan.comis also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC.

In this episode of the Millennial Dentist podcast, Dr. Sully Sullivan passionately addresses the challenges faced in dental practice, emphasizing the need for setting boundaries, maintaining empathy without taking on unnecessary responsibility, and adhering to essential rules. Dr. Sullivan shares a real-life scenario highlighting the importance of effective scheduling, team communication, and the balance between accommodating patients and upholding practice standards. @1:30 Practice Empathy with Caution @2:15 Maintaining a Non-Emotional State in Practice @4:55 Power of setting column with team @9:57 Recap of Issues in Team Column @11:14 Addressing Frustration with Human Nature Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Twitter: https://twitter.com/millennialdds Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/ Dr. Peyman Instagram: https://www.instagram.com/drpeyray/ Dr. Sully’s Website & Blog: http://www.drsullysullivan.com

In this episode of Millennial Dentist Podcast, I talk into the intricacies of managing a dental practice as the year winds down. As practice owners, we explore crucial considerations such as equipment purchases, tax planning, and projecting production for the upcoming year. I stress the importance of strategic growth, optimizing your practice, and the potential pitfalls of building a practice solely around yourself. Whether you're in growth, stability, or optimization mode, join me for valuable insights into end-of-year planning and the keys to sustained success in the dental industry @1:47 - Year end Purchasing of Equipments @8:53 - 2024 Practice Projections @12:04 - Projection Finances @15:08 - Future of the Practice @17:08 - Adding New Team Member Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Twitter: https://twitter.com/millennialdds Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/ Dr. Peyman Instagram: https://www.instagram.com/drpeyray/ Dr. Sully’s Website & Blog: http://www.drsullysullivan.com

In this episode of the Millennial Dentist podcast, we're diving into the game-changer in my career – dental implants. I can't stress enough how crucial a strong foundation in extraction and grafting is for long-term success. Allow me to take you through my journey, from embracing guided surgery for efficiency gains to the groundbreaking practice of taking final impressions on the day of implant placement. We'll discuss the significance of continuous education, fostering clinical growth, and honing those communication skills that truly elevate your career. I'll shed light on the 3D Dentist implant curriculum, a resource close to my heart, and encourage you to see dental implants as more than just a procedure but as a gateway to a broader clinical horizon. @1:10 Upskill right after Graduating @4:29 Cost of Continuing Education @9:55 Skills you Need to Earn more @11:38 Where can you learn? @15:08 Rate of Return with Skill Investments Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Twitter: https://twitter.com/millennialdds Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/ Dr. Peyman Instagram: https://www.instagram.com/drpeyray/ Dr. Sully’s Website & Blog: http://www.drsullysullivan.com

In this episode of Millennial Dentist Podcast, I reflect on my journey, highlighting the importance of embracing experiences, including challenges, for continuous improvement. The episode delves into the role of therapy in understanding personal and team dynamics, emphasizing the need to acknowledge and support each other's struggles. I also discuss the significance of a balanced communication approach within the team and stress the importance of daily communication for sustained growth. @1:01 Strengthening Through Leadership @3:58 Therapy and Acknowledging Others' Struggles @5:58 Approaching Communication with the Team @11:39 Emphasizing the Importance of Daily Communication Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Twitter: https://twitter.com/millennialdds Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/ Dr. Peyman Instagram: https://www.instagram.com/drpeyray/ Dr. Sully’s Website & Blog: http://www.drsullysullivan.com

In this episode of Millenial Dentist, Dr. T Bone, Dr. Sully, and Dr. Craig Spodak engage in a dynamic discussion on the multifaceted aspects of dentistry, entrepreneurship, and personal fulfillment. Driven by a passion for building organizations that transcend profit centers, the trio explores the profound impact of creating a supportive dental culture. They talk into the critical diagnostic skills required for associates in growing dental models, emphasizing the unique challenges faced and the path to effective communication and optimal dentistry. The conversation also navigates the complexities of predicting the dental landscape over the next five to ten years, urging practitioners to approach their journey with intentionality and strategic vision. Finally, the episode explores the evolving dynamics of work-life balance, shedding light on the changing energy and comfort levels as dentists progress through their careers. @5:42 Recognizing the Cost of team to reach Success @11:05 It’s impossible to Scale Efficiency @20:40 Be an observer of your Character to build Leadership Ability @30:58 There are other Kinds of Dentist @36:44 TBone: Teaching the Positive Mindset of Being a Great Dentist @40:38 Importance of Learning the Percentages Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Twitter: https://twitter.com/millennialdds Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/ Dr. Peyman Instagram: https://www.instagram.com/drpeyr...

In this episode of the Millennial Dentist podcast, I emphasized the importance of evolving dental treatment planning beyond traditional approaches. Acknowledging the gaps in dental education, particularly in communication skills, I urge you to align their clinical knowledge with effective patient dialogue. The episode covers the challenges of overtreatment and highlights the need for communication to keep pace with clinical education. I advocate for a patient-centric approach, urging practitioners to understand and cater to individual patient preferences and needs in a conservative yet adaptive manner. @2:05 - Improve dental communication for patient understanding @4:58 - Timing matters: When to recommend tire replacements @10:36 - Mastering communication in dentistry to bridge gaps. @14:23 - Stop the ‘maybe’ BS @16:11 - Prioritize accuracy in diagnosis for effective treatments Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Twitter: https://twitter.com/millennialdds Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/ Dr. Peyman Instagram: https://www.instagram.com/drpeyray/ Dr. Sully’s Website & Blog: http://www.drsullysullivan.com

In this episode of the Millennial Dentist podcast, T-Bone and I talk about the crucial role of team bonuses and the balance between base pay and bonus structures in dental practices. The importance of transparent communication, commitment to goals, and driving revenue for bonus success is discussed, offering valuable insights for practice owners and teams. Efficiency and clinical skills are emphasized as essential components in achieving practice growth and success. @2:41 Keeping the Practice in place @12:52 Hourly Rate Earning @15:47 It’s all about Efficiency @22:18 Facing challenges in adapting @24:39 Commitment with Team Bonus Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website: http://millennialdentist.com/ Millennial Dentist Facebook Page: https://www.facebook.com/MillennialDentist Millennial Dentist Twitter: https://twitter.com/millennialdds Millennial Dentist Instagram : https://www.instagram.com/millennialdentist/ Dr. Peyman Instagram: https://www.instagram.com/drpeyray/ Dr. Sully’s Website & Blog: http://www.drsullysullivan.com

In this episode of the Millennial Dentist podcast, I explore strategies for ensuring the success of your dental associates. A scheduling approach that emphasizes limiting specific procedures to prioritize quality over quantity is the key. By blocking certain procedures and assigning them to capable providers, we optimize our menu of services, promoting growth and efficiency. As the practice owner, I share my journey of gradually reducing the range of services I personally provide, thus ensuring that associates have the opportunity to thrive and flourish. @1:53 - Diagnosis on Feeding the Associate @6:18 - Reducing the Services @9:51 - Example of Aligning Specific Procedures with Specific Dentists @13:31 - Trajectory or Outcome of Implementing It @16:34 - Pitfalls and Providing Satisfaction to Nurture the Patients' Mindset Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. Connect with Dr. Sully Sullivan LinkedIn: https://www.linkedin.com/in/millennialdentist/ Instagram : https://www.instagram.com/millennialdentist/

In this episode of the Millennial Dentist podcast, I explore the important role of dental associates in driving practice growth. We'll dive into the importance of building financial flexibility, allowing you to take calculated risks and elevate your practice to new heights. I'll share insights into the strategy of balancing risk and reward and how bringing dental associates on board can have a transformative impact on your dental practice. @1:58 The Challenges of Growth @4:12 Financial Flexibility @7:11 Taking the Risk @9:57 Recruitment Strategy @14:04 Managing the Numbers Who is Dr. Sully Sullivan? Dr. Sully is a fourth-generation dentist from Nashville, Tn. After receiving his doctorate of dental surgery from the University of Tennessee, he moved back to Nashville to practice with his father. By continuing to invest in his education through adult orthodontics, soft tissue grafting, dental implants, third molar extractions, and obstructive sleep apnea, he helped double his practice in just 24 months. As a millennial, he truly believes in working smarter not harder, which has led him to utilize technology to not only deliver better patient care but more efficient care. Dr. Sullivan regularly uses CEREC, 3D imaging with Galileos, 3D printing, and multiple lasers. In addition to his practice, he started the Millennial Dentist Podcast in February of 2017 to help push his fellow colleagues to take their dental careers to the next level. Dr. Sully lectures around the country on cone beam technology, cad/cam dentistry, obstructive sleep apnea, and practice management. He is also an ambassador for the 3D-Dentist teaching facility in Raleigh, NC. Connect with Dr. Sully Sullivan LinkedIn: https://www.linkedin.com/in/millennialdentist/ Instagram : https://www.instagram.com/millennialdentist/

Let’s continue this conversation about financing. The fact of the matter is that financing makes comprehensive dentistry possible for a lot of people. And there’s a lot to consider here. Are you hesitant to offer comprehensive dentistry out of fear that the patient can’t afford it? That’s the mindset that needs to be shifted, because financing is something that helps patients as long as it is consumer driven. This episode is all about offering in-office payment plans. It doesn’t all have to be third party financing options. Regardless of what systems you have in place and the demographic you serve, in-office financing can be a huge benefit to patients and the practice. We wouldn’t be where we are without it. Aubrey joins this conversation again for round 2 of our financing discussion and gives you a lot of things to consider as you dip your toe into this option. Show Notes: [02:25] - Look at the amount that was financed in the previous year. [04:04] - Without in-office financing, some patients would have walked away. [05:48] - A lot of people will choose in-office to avoid the credit hit. [06:35] - Aubrey shares the in-office payment plans we offer. [08:01] - There are rules that patients follow when using in-office financing. [09:58] - There are also some unrealistic increments to consider. [13:37] - How many patients are you offering comprehensive dentistry on? [16:08] - When someone is asking how they can afford something, they want it. [19:33] - What moves the needle is moving from single tooth dentistry to quadrant. [21:16] - Sometimes it is better to push third party payment options. [22:27] - What happens when a payment defaults? Aubrey says it is rare. [25:40] - The rules of down payments mitigates a lot of potential problems. [28:26] - The period of growth you are in with your practice impacts the way you offer payment options. [31:20] - Once you get to a specific point, you have passive income. [34:08] - Test the waters first and see how it works. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Financial menus have changed the way we do business. Let’s be real, dentistry is expensive and no matter what type of client you have in the chair, they need to be presented with different options to help make it affordable or at least manageable. Aubrey, our Director of Operations at Sullivan Dental Partners is back on for this conversation on financial arrangements and financial menus. She helps us understand the difference between the various types of payment options on the financial menus we provide to patients and we talk about why you should be tracking how much you are doing with each type of financial option in your practice. This is one of the key metrics to track closely in 2023. It always comes down to what problems we are trying to solve. In this conversation, the problem is making dentistry affordable and that’s exactly why you need financial arrangements. Show Notes: [02:21] - The core fundamentals are no secret at 3D. [03:52] - There are a lot of benefits to financial arrangements. [04:51] - What should a financial menu look like? [07:02] - Is it outlined anywhere in your business all the ways a patient can pay? [09:06] - Affordability and price are completely different. [10:18] - Firm financial arrangements help manage your AR. [13:05] - Are you presenting any dentistry outside what you think the patient can afford? [14:45] - There are a ton of options out there for third party financing. [17:23] - Team members also appreciate being able to give patients different options. [20:14] - We need to always be consumer-driven. [22:31] - Aubrey provides some ways you can discuss payment plans with clients. [24:42] - Learn some of the third parties you could use. [26:49] - Have multiple options for the work you prefer to provide. [28:36] - Financial menus should be provided to every patient. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Sully’s website and blog

Like it or not, 3D printing is on its way and milling may soon be a thing of the past. But right now, is it sustainable? Is it realistic? In this episode, Dr. Sully discusses what printing crowns looks like, what the costs are, what problems it solves, and the pros and cons of implementing a system now. Ultimately, it’s about leveraging technology to grow your business. Can this new technology do that? Dr. Sully is cautious but optimistic about this big topic of conversation in the industry. Show Notes: [01:41] - Sully wants to stay cutting edge and up to date. [02:29] - We need to be consumer driven and focus on same-day dentistry. [03:59] - What is scalable in a big group practice? [05:36] - We have to consider the longevity of the material used. [07:02] - Leverage technology to grow your business, not to save money. [09:46] - There are differences in brands and developers. [12:26] - Sully goes through some pros and cons of software and printing. [14:09] - How long does it take to accomplish this? [16:35] - Milling may be a thing of the past in the coming years. [18:35] - Printing wins with mass production. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

No matter what industry you are in, if you work with other people, there will be office gossip and drama. It’s inevitable, but there are ways to deal with it that leave people feeling safe, less stressed, and less impacted by the office gossip. Doc Jock joins the conversation because he’s dealing with this situation in his practice right now. Without going into the specifics, you’ll be able to hear and relate to the issue at hand and together, he and Sully come up with some ways to navigate the problem. Listen for some ideas, like simple walks or lunches with team members or even personality tests to determine the best way to converse with your staff and the best way to group them in order to avoid the dreaded office gossip. Show Notes: [01:59] - Office drama has been a struggle for Doc Jock for several months. [02:57] - Previously, the practice was focused on something different and the separation could be a catalyst for the office gossip. [04:46] - Adding new members to a larger team is harder than adding to a smaller team. [06:23] - When leadership is delegated, it gets watered down. [07:40] - Office gossip isn’t going to go anywhere, so how do you address it? [09:38] - Leaders need to do a better job of vetting new hires and making sure they are in the right place on the team. [11:21] - The larger the practice gets, the less your vision is being communicated directly from you. [13:19] - Sully implements personality testing to build the best team. [17:53] - The office is not the place where you’ll be able to have a true conversation with someone. [20:06] - Sometimes people just want to be listened to rather than being offered a solution. [24:03] - Going for walks or even out to lunch are ways to get to talk to team members. [27:33] - When gossip becomes a poison to the team, changes need to be made. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

We all have issues that come up with team members. It’s human nature and we have to be prepared for whatever happens when people are put into groups. Andrea Deloach is a practice assistant here and she joins this conversation on how to lead team members more effectively and how to handle uncomfortable situations. Andrea runs a lot in this practice and takes on the bulk of the growth of team members so she’s the perfect person to tackle this topic today. In this episode, you’ll learn how to have hard conversations to hold people accountable, how to set clear expectations for everyone, and the value of having clear and concise standard operating procedures. Show Notes: [02:45] - No matter the size of the team, issues happen. [03:47] - Using checklists is a great strategy to hold others accountable. [06:07] - It’s important to have written guides for standard operating procedures. [09:27] - One area of improvement could be video training content. [11:15] - It’s better to bring solutions rather than just the problems. [13:24] - We set our team members up to fail when we don’t prepare them. [15:36] - Andrea reads scenarios and how she would respond. [17:08] - When it comes to difficult situations, you have to have a face to face conversation. [22:10] - There is a bonus structure and it can be a good incentive. [25:54] - Rather than an HR handbook, present manuals as procedures. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

This episode pertains to every type of dentist, owner, and associate out there. No matter how you run your business, whether or not you are looking to expand, or how many chairs you have in your practice. Today we’re talking about the value of a chair. Leaning into the value of a chair was really eye-opening. Each chair has a ton of potential but you have to break it down by its use. Who is using the chair and for how long? What is being done in that chair? What’s the overhead for each? Listen to this episode to learn how to break these numbers down to get a good look at the big picture and the potential your practice has for growth. You’ll also learn how to avoid the hamster wheel and how to maximize the value of a chair. Show Notes: [02:03] - What is a typical hygiene chair worth and what is the potential of a doctor’s chair? [03:28] - Sully believes in one doctor, one chair. [05:53] - What is the cost of the overhead for each chair? [08:01] - We can break down the money produced by each chair. [11:17] - Sometimes we get on this hamster wheel by hiring more hygienists to bring in more clients. [13:19] - The true value of the hygienist in the rapport they build with patients. [15:02] - The plan is not to exceed five hygiene chairs. [16:50] - Sedation is something else to consider in order to get more done in less time. [18:27] - Let’s break down the value of each chair in a practice. [21:22] - General practice is a great base, but the growth is in specialty dentistry. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

It’s important to take a close look at metrics. They are important tools to use when making decisions. But the metrics you look at and the goals you set around them all depend on how you run your practice. There was a recent article penned by Mike Abernathy around KPIs for your practice. Mike joins the Millennial Dentist Podcast to talk about the points in the article and to share his experience in the field. There are some areas of agreement and disagreement and no matter where you are in your practice development, this episode has a lot of great takeaways. Ultimately, the goals you set are up to you. You can set lofty goals, but make sure they are attainable. But don’t sell yourself short and set mediocre goals when you can do so much more. Show Notes: [01:11] - Mike Abernathy shares his background and how he got started in dentistry. [02:42] - There are hundreds of articles on a site that Mike shares and some he has authored. [05:07] - The way you run your practice dictates the metrics you look for. [07:51] - First, Mike looks at profitability. [10:52] - Sully and Mike go through some numbers and compare to average practices. [14:56] - What happens to numbers when another doctor is hired? [17:01] - In a one doctor practice, Sully wears several hats and explains the metrics. [20:40] - Feed your associate first. [22:57] - You have a ceiling based on supply and demand. [25:40] - How can we have incremental growth? [27:42] - The type of patients you attract makes a huge difference when it comes to growth. [29:28] - Demographics do make a difference, but Sully’s people skills have driven more business. [31:51] - Mike believes in setting realistic goals for each individual but Sully believes that setting a goal for mediocrity isn’t beneficial. [34:32] - Sully points out a metric goal that he doesn’t agree with. [37:00] - You can’t always make people want what they need. [39:10] - A lot of times, we are reluctant to offer the things patients need based on the cost. [41:06] - The decisions you make today are important for the future of the business. [44:36] - Dentistry has evolved significantly in the last few decades. [47:43] - It’s about new patients and capacity both in staffing and in facility. [48:19] - Sully attributes a lot of his success to his idea of replacing himself. [51:34] - If all the doctors in the office are doing specific procedures, you will need to hire enough hygienists to support patients. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook

It’s important to learn through every experience and Sully certainly has learned a lot from the loss of his first associate. This conversation with TBone is all about where Sully and the practice went wrong in keeping this associate and what they could have done better to prevent it. Failure isn’t a bad thing. There are different challenges presented when hiring associates and those challenges vary by person. And keeping with that mindset of learning never stops, Sully has learned something new from every associate he’s had. Listen to this episode of Millennial Dentist to learn some of the pitfalls you can avoid and reflect on ways you can make the associateship experience better for you and your associates. Show Notes: [01:13] - We learn from everything and the goal is to move forward. [02:28] - There are different challenges presented with different associates. [03:36] - Why did they move forward with Jackson as an associate? [05:49] - Ideally you want an associate that can level up the skills in the practice. [07:11] - It’s easy for owners to hire associates to do the things they don’t want to do. [10:05] - Part of the practice growth can be hard for owners to change their mindset. [12:06] - Sully admits that he should have taken more of a mentor role. [13:14] - A good relationship is when both parties have skin in the game. [16:21] - If you want associateship to work, you have to know that they won’t do things the same exact way as you. [19:35] - Training comes first and you have to keep learning. [21:08] - Sully shares what he feels his practice has done well with associates. [23:04] - What comes next for the practice? As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Welcome back to part 2 of a previous conversation with former associate Dr. Jackson. Dr. Jackson has recently taken the opportunity to shift from associateship to ownership and with that change comes a lot of decisions. In part 1, Dr. Jackson shared his journey, how he made decisions for his new practice so far, and he laid his fears all out on the table. In today’s installment of this conversation, we talk more about the team he’s inheriting with the purchase of an existing practice as well as leadership skills Dr. Jackson will need to learn on the way to being the best leader the team can have. Shifting from associateship to ownership is a huge decision, but one that many dentists make. We are confident that Dr. Jackson has been prepared for this new endeavor through his work with us and are thrilled for this new opportunity for him. Show Notes: [01:20] - An early area of struggle for Sully was coaching the team. [03:51] - When is it right to expand? [06:04] - Dr. Jackson is going to have to change the way he practices initially. [09:26] - Sully tends to come across as “winging it,” but decisions are calculated. [10:52] - Find somebody that does things well and use their strategies to work for you. [12:43] - You need to know where your decisions are coming from. [13:54] - Sully describes what he would do at first if he were in Dr. Jackson’s position. [16:42] - Suly doesn’t believe in hygienists being paid by production. [18:13] - The best leadership strategy is Immediate Daily Feedback. [23:10] - It’s better to stick with one plan than to have four plans. [24:28] - Is marketing something Dr. Jackson needs to focus on? [26:07] - The best way to fire someone is to hire someone to replace them. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Dr. Jackson is a current associate who is about to take the leap to ownership! It’s very exciting for him and we’re really happy for him and this opportunity. Of course it is a blessing and a curse because we are now faced with replacing him, but with transparency early on, we knew this would happen one day when we took Dr. Jackson on as an associate. Our conversation today is all about this upcoming transition for Dr. Jackson. He is moving from associateship to ownership and it’s going to happen quickly, so in addition to him sharing the process he’s gone through, he also takes the time to ask questions, share his fears, and discuss the big decisions he’s faced with. If you’ve ever considered moving from associateship to ownership or you are a current owner aiding an associate to do the same, this episode is full of the ins and outs of making this adjustment. Show Notes: [01:26] - As an associate, you only work on dentistry. As an owner, there’s more behind the scenes. [04:13] - Part of Dr. Jackson’s decision was a personal choice for his family. [06:31] - Dr. Jackson shares his search for a practice. [10:23] - Moving from an existing and successful practice to owning a smaller one in need of improvements is an adjustment. [13:10] - Where should you focus your spending on updating your new practice? [18:50] - It’s important to consider sales reps and distributors. [26:42] - Should you keep things the way they are when you take over a practice or rip off the bandaid and make changes right away? [29:47] - Consider what needs to change when it comes to current team members. [33:52] - In the first two years, the challenge is to focus on closing dentistry. [36:03] - Learning to effectively communicate is the least flashy skills to improve but it is the one that moves the needle forward the most. [37:47] - You’re going to be successful early on. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

For years we have used CEREC Dental Milling machines and they are excellent. But it is so exciting to get something new in the door. So today, we’re talking all about some new tech in the practice and why the clear choice was a new VHF lab mill. You’ll learn all about some of the challenges we’ve run into with existing technology which you may also relate to and you’ll learn the things we hope to see in alternatives for specific uses. CEREC Dental Milling Machines are great for specific things and we’ll be keeping them around, but we discuss the pros and cons, what’s lacking, and what we’re able to do to add efficiency with new machines as well as new software. In the long run, it's not about saving revenue. It’s about driving revenue in. Show Notes: [01:58] - There are specific uses that we need some new tech for. [03:51] - The process and workflow using existing tech. [08:16] - Software differences and opportunities in new tech. [10:04] - New tech is expensive, but it’s about driving revenue instead of saving it. [13:13] - What programs and machines TBone is using now. [14:53] - The unique competitiveness with new tech additions to the practice. [17:12] - How mock-ups impact patients and the selling process. [19:23] - Response possibilities when cost is an issue. [22:16] - Why we chose our new VHF lab mill. [30:19] - Examples of how efficiency has been impacted. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Goal setting and reflecting on last year are big buzz words at the start of a new year, but for business owners, these things are crucial. But when it comes to reading reports, what numbers are important? What do they all mean? And most importantly, how can we use these numbers to set goals and drive the business forward? In this episode, Aubrey joins me as we dig into our own metrics and discuss some key points that will keep us moving forward in 2023. Metrics are only as good as what you do with them and these numbers are sure to create conversations that will not only benefit the business’s bottom line, but also each team member’s growth and development. Show Notes: [02:04] - Aubrey explains what she looks at compared to their financial goals. [05:55] - Reverse engineer your numbers and move from the top down. [08:09] - Should you track procedures or time? [10:36] - Reports may be skewed depending on how your practice is set up. [11:51] - List out the services you provide and how much time it takes for each one. [14:03] - Reports can shed light on some challenges in the practice. [17:18] - Feed your associate first, but give new patients to your best treatment planner. [21:23] - You need to understand each number. [23:47] - Reports help create conversations. [26:18] - Block administrative time into your schedule. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com c. (615)574-8208 w. (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

When it comes to the owner and associate relationship, sometimes things can get a little uncomfortable. As the owner, how do you manage the associate that is growing and is being successful? There’s a natural hesitation in associates growing and doing more because what does that mean for you? You can look at it in one of two ways. You can be threatened by it and refuse to give them the work they can handle. Or you can step aside and give them the opportunities to grow and level up. The latter means that you can focus on other things. You can focus on leveling yourself up, honing your craft, or working on the business. In this episode, you’ll learn some of the different options you have as the owner or the associate and why feeding the associate first benefits everyone. Remember that if associates aren’t given the opportunities to grow, they’ll leave. There’s definitely a reality check in this episode, but it’s an important conversation to have. Show Notes:[01:53] - There’s a hesitancy in the owner and associate relationship.[03:28] - What are challenges to associates wanting to level up?[05:08] - You have options when this happens. You can focus on other things.[07:06] - There will be some fears that will come up in this situation but feed the associate first.[10:34] - Everyone’s timeline to success is different and shouldn’t be compared.[13:01] - If associates aren’t given the opportunity to grow, they’ll leave.[14:41] - The last thing that should be delegated away is new-patient hygiene checks.[18:11] - You might be letting dentistry walk out the door.[21:44] - It’s better to give associates the means to level up and replace them because they’re doing more advanced work. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and ResourcesRichard Sullivan, DDSPartner, Sullivan Dental PartnersCo-host/Founder of the Millennial Dentist Podcasthttp://www.millennialdentist.com www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Welcome Back! Well, it has been a minute since you’ve heard a new Millennial Dentist episode! So much has happened and I am thrilled to bring more content your way. Listen to this quick episode to learn what to expect in coming episodes. There has been so much change and so much growth within our practice and what we are doing with education. The podcast is going to be an extension of that to help each other push our professions forward. We’re coming back with a vengeance and already have several episodes ready to go recorded with the movers and shakers in the industry! Show Notes:[01:13] - The podcast started in 2017 and was an opportunity to grow my own knowledge[02:26] - What you can expect moving forward.[03:59] - We are pumped to talk about emerging technology in future episodes.[05:17] - Let’s connect in a way that pushes our profession forward. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and ResourcesRichard Sullivan, DDSPartner, Sullivan Dental PartnersCo-host/Founder of the Millennial Dentist Podcasthttp://www.millennialdentist.com www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter Dr. Sully…@Millennialdentist on Instagram Dr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Today, we are chatting with a fellow dentist, Amy. She talks about what she has learned in buying her practice, having her husband as a business partner, and how she started out in her new practice as an office manager doing the behind-the-scenes work. When she transitioned over to working full-time at her practice, Amy found that she wasn’t as stressed working in-between her practice and her full-time job. However, as they want to maximize their production at their practice, they take on emergencies as much as possible. Box scheduling is a great way to get those last-minute emergencies in. When you only fill your schedule to 90%, you leave room for those patients who need to come in the same day. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [01:51] How Amy started her practice with her husband. [10:38] Creating better production inside the dental office. [15:30] When to take full-mouth pictures of patients. [22:30] Why adopt technology and use a milling unit in practice. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on TwitterDr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Today, we are chatting live in Miami with Dr. Rusty and Dr. Corey to chat about the future of AI in dentistry and predictions on where we think that technology will be taking dentistry in the future. Dr. Corey has been creating online courses with his newest course, Transcendental Education, to show others how to fabricate components in-house. There’s so much AI in dentistry today; he and his team are focusing on full-arch guides in his lab. When you utilize technology efficiently, your team can create much of the work for patient impressions. Now, with trained staff, your workload lessens, and you have more time to work with patients instead of creating products for them. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [05:32] Pricing out dental equipment and Dr. Corey’s new course for dentists. [13:25] Make sure not to miss the boat when it comes to technology. [14:30] The benefits of having a properly trained staff to take work off your hands. [21:51] Why 3D printers are an essential tool in your dentist’s office. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on TwitterDr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Today, we are chatting with Dr. Jackson Hall, our new team member! Dr. Hall graduated from the University of Memphis and is here to talk to us about the gap in dental education regarding income, tax write-offs, and how to run a practice as a business. The most significant checks I’ve written since I’ve started my business were for taxes, by a long shot. When you run a business, you need to find out how to mitigate taxes with tax write-offs and lower your taxable income legally. My advice to young dentists is to make sure you find a good CPA who can guide you with taxes and tax shelters. After you have your student loans and other debt paid off, your next step is to think about wealth management. Investing in your retirement is similar to buying time, which is why you want to invest a lot of your money as soon as possible. Once you can max out your 401K, you’re on the right path to retirement. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [05:07] The first steps in financial security for a dentist. [07:42] Leveraging risk to build and manage our wealth. [27:36] Active investing versus passive investing. [35:05] Summary overview of steps to building wealth. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on TwitterDr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

We are chatting with Justin Maceroy from Midwest Dental Arts and Nikoli Mensuri from Detroit Dental Lab. Both guests are here to discuss 3D printing in dentistry, reforming their staff based on technology, and how our labs are set up based on our dental specialties. Clinicians need to stay informed about new technologies, which is essential for providing excellent dental care to clients. The more you know about in-house design and specialty dentistry, the greater you can offer services to your patients. “The more you know about digital dentistry, the better your cases can be.” In-house technology inside your practice makes designing fast and straightforward. The manufacturing process is the part of patient care that can increase turnaround time. 3D printing allows for more rapid design and gives you more time in your schedule because you’re not using your time waiting for an impression to be delivered. Having a 3D printer in-office removes the hassle of overnight shipping. With COVID affecting shipping times, there’s no guarantee that you’ll get your products within one day anymore. In addition, having a printer in-office cuts down on overhead costs and reduces the amount of time you can take care of a patient emergency. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [02:14] How we can efficiently receive data with modern technology. [04:37] The future of in-house design and sending off work to a lab. [10:00] Finishing times for in-house designed impressions. [17:05] The ease and efficiency of 3D printing. [21:48] Fixing broken implants and other devices for patients with 3D printing. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on TwitterDr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

We are excited to have opened our new location, which we have been practicing for the past three weeks. Listen to today’s episode as we talk about our new practice, where we are going, and our goals for the future of our businesses. Today, we talk about our past and how busy we were after graduating from dental school. Between getting our practices set up, getting married, starting families, and building houses, we’ve finally gotten to a point in our lives where we can slow down and enjoy life more now than ever. The importance of hiring someone to keep you accountable pays for itself in more ways than one! When you are looking to reach further than what’s inside yourself, it’s an excellent investment to hire an expert or coach to assist you in reaching your goals. For example, when Dr. Peyway hired a personal trainer, he realized how far he had come physically from his before and after pictures. He also talks about how the benefits of training and exercising have given him a better day at the office. Whether you don’t like fillings or doing your financials, you need to delegate the aspects of your business that aren’t in your wheelhouse. When you delegate, you give the task to another person that is more qualified and experienced, who can get the job done. In addition, this takes the constant stress off of you so you can work to improve your practice. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [04:37] Growing in the area of dental implants. [10:15] Reviewing life and learning how to reprioritize what’s important. [14:12] Developing healthy lifestyle habits that improve our personal and professional lives. [19:07] How mediation has helped Dr. Peyway when practicing surgery. [28:10] Delegating the office management tasks that aren’t in your wheelhouse. [39:49] The importance of taking responsibility for everything that happens in your practice. [46:13] Why you want to be clear and transparent with your hires so they understand the responsibilities they are going to take on in your practice. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on TwitterDr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

We are excited to be at the Mastermind in Smithville, Tennessee, on the second day. We are broadcasting from this event, and we are joined by Dr. Matt Corbin and Dr. Ben Height to chat about lifestyle, family life and dentistry, and profitability of your practice. In our roundtable today, we discuss the importance of designing your dental office space around your specific office and practice needs. Dr. Corbin took over a practice from Dr. Silverstein four years ago and has since doubled his business’s gross profit. In addition, he was able to bring in procedures that were previously referred out, such as sedation. Dr. Height purchased his practice in 2017 after working in a dental office for eight years. He bought his office at $1.2 million and brought it up to $1.5 million the first year of business in a 1,000 square foot practice - with only himself as a practitioner. If you want to build and grow a practice significantly, it’s a good idea to purchase a business grossing around $500 to $600,000 annually. When you look at practices making over $1 million, you have to have a specific skill set to handle that type of profit in the dental practice to keep your numbers at or above a million dollars a year. The most important aspect of having a dental practice is to focus on doing more of what you want to do inside your practice. Always look for a different way to practice if what you are doing isn’t filling your cup. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [01:51] Matt’s expectations of Dr. Sully’s old office. [03:52] The importance of designing your office around your dental practice needs. [04:30] Dr. Matt Corbin and Dr. Ben Height share their office stats. [09:31] Choosing your work schedule based on your lifestyle. [13:00] Having a space that you enjoy and feel good practicing in. [14:17] Facilitating success in your practice. [19:49] Roadblocks holding dentists back from making changes in their business. [28:13] Looking at the profitability of procedures and taking items off that aren’t as profitable. [35:42] Getting to a place of contentment; which also means lack of motivation. [42:25] The importance of commitment to family life. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on TwitterDr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s websi...

Today we are celebrating the grand opening of Sullivan Dental Partners! A long-term vision to building the practice, we are talking about the steps of our journey and how we could reach our goal of dental partnership. Listen in to find out the challenges we’ve had, successes, and how we solved the partnership problems. After organizing the office and getting into an efficient workflow, Dr. Rick and Dr. Sully decided to reinvest their business profit back into the business to grow their practice. They purchased additional mills and scanners for their company. Approaching their economic and growth tipping point, they decided to purchase and build a new practice. Building their practice was a two-year process in which Dr. Rick and Dr. Sully had to be aware to separate their emotional connection to their business from the business aspect of purchasing a property. When they found out a family member was selling the lot next to their location, both doctors were excited, but then decided to lease another building and redesign the space for their new practice. Once they moved into their new practice, they decided on a redesign, what their new surgical suite was going to look like, sorting out the new dental schedule and figuring out which procedures they could now offer to clients with same-day service. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [01:03] Reinvesting their money back into the practice. [02:24] The decision-making process to grow their business. [04:35] Approaching the economic and growth tipping point. [06:45] Purchasing, building, and owning their own practice. [08:48] Figuring out how to purchase the lot next door to build a new practice. [14:15] Crunching the lease numbers to make their new space financially feasible. [19:25] Redesigning their new dental space. [24:01] Deciding what their surgical suite was going to look like. [29:19] Opportunity costs of the new practice. [35:36] Sorting out the new dental practice schedule. [41:08] Figuring which procedures they can now produce with same-day dentistry. [43:56] Maximizing their space and putting in ten chairs. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on TwitterDr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Today we are celebrating the grand opening of Sullivan Dental Partners! A long-term vision to building the practice, we are talking about the steps of our journey and how we could reach our goal of dental partnership. Listen in to find out the challenges we’ve had, successes, and how we solved the partnership problems. Dr. Rick believes and teaches that the best investment you can make is your investment in yourself. So, when they combined forces, Dr. Rick and Dr. Sully could pick up restorations and general dentistry. This allowed Dr. Rick to work on more cases involving wisdom teeth and other aesthetic dentistry. Opportunity costs could be found early on. Dr. Sully realized that his father had a robust surgical skillset, but they didn’t have a set block schedule. So, Sully coming in and giving the practice another skillset; they were able to better organize the time they spent in-office with patients by blocking off times. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [01:24] Getting past the financial and growth fear factor. [03:50] Dr. Sully talks about his dad’s skill set and opportunity costs. [10:27] Checking hygiene and realizing the lost opportunities they wanted to fill. [14:48] Upgrades made to the practice after the merger. [19:52] Abundance factor and how they brought in more clients and more profit. [22:35] Giving partners the space they need to practice in their own style. [26:36] Incorporating strong personalities into your dental business. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast http://www.millennialdentist.com www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on TwitterDr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Today we are celebrating the grand opening of Sullivan Dental Partners! A long-term vision to building the practice, we are talking about the steps of our journey and how we could reach our goal of dental partnership. Listen in to find out the challenges we’ve had, successes, and how we solved the partnership problems. When they merged, Dr. Sully hesitated because he would now have only half the number of chairs, patients, and income. At first, the senior Sullivan would debrief the younger Sullivan for about 30 minutes at the end of the day to review what they had accomplished and what can be improved upon. Sully would ask Senior Sully for assistance when he needed help with a dental procedure. He wasn’t afraid to ask for help, even in the middle of a root canal, important for patient care. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [01:01] Celebrating our new dental partners! [04:03] Sully gives his background and why he became a dentist. [07:07] Biggest fear about bringing in his son as a partner. [09:40] Debriefing at the end of the day to recalibrate each partner. [14:14] The importance of asking for help inside the practice. [16:03] Senior Sullivan’s advice on how to onboard a new partner. [20:10] Making the environment safe as a lead doctor teaching new dentists. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected] Links and Resources Richard Sullivan, DDS Partner, Sullivan Dental Partners Co-host/Founder of the Millennial Dentist Podcast www.millennialdentist.com (http://www.millennialdentist.com) www.drsullysullivan.com (615)574-8208 (615)373-1012 Visit Us On Social Media [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on TwitterDr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Today we are in Nashville with our tribe recording this episode! We have Eric Clarke from Downtown Nashville Dental and Donny Murray, to name a couple of our guests today, on our show. Sun is from Tru, and they provide custom abutments for crown restoration. Selling over 8.000 abutments per month, 70% of production goes directly to the lab. As a dental milling specialists, they can create custom abutments for any type of restoration or dental work. A Swiss-type CNC machine is a type of turning center that was developed for the Swiss watch industry. These machines are designed to turn small, complex, precision parts and mill them with accuracy and consistency. Due to this capability, this type of milling machine is used to achieve the strict dimension and tolerance requirements necessary for application in the aerospace, military, and medical industries. Tru pre-fabricates their inventory overseas and takes their pre-fab inventory to Irvine, California, where they create their custom dental abutments. Abutments come with a lifetime warranty with a 5-year coverage on the implant system itself. This is possible because of the manufacturing process that follows strict manufacturing standards. In addition, they provide free samples to new customers to verify the quality of our abutments yourself. TruAbutment DS custom abutments provide individual anatomic contours, emergence profile, and margin placement to provide an excellent foundation for improved long-term function and esthetics compared to stock abutments. Patient-specific imaging, including CAD/CAM abutments, is individually designed, taking the final tooth shape into consideration. Adjustable cement line for better maintenance of proper biological width. Their manufacturing process makes sure you get a precise fit every time. Learn which dental restorations will give your patients the best outcome, the advantages of using Truabutments, and how you can get a free sample as a new user of their product. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [06:53] Tru the Titanium dental product description. [13:17] New workshops offered by Tru for dentist education. [17:54] The design process for dentists using Tru appliances. [23:30] Emax restoration compared to other dental restorations. [27:28] How to get a free product sample to try for your client. [33:07] Installing workflows and technological devices into your dental practice. [39:14] One dental student’s journey through dental school and what he wished he had learned in school. [41:58] Dental implant kits you can use to speed up the implant process. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter On Instagram Dr. Sully…@Millennialdentist on InstagramDr...

Today we have Shay with us again for another episode, and we chat about milling experiences and opportunities that you can take advantage of for your dental practice. Tony, Darren, and Donny also join us to talk about his experience with different types of dental mills. Sully’s practice currently has three mills a wet, a wet/dry, and a prime mill. He is presently milling Zirconia in less than five minutes with his prime mill. Because he can create milled items quickly, Sully can do his patient procedures all in-house in the same visit. In addition, he can touch test the block before restoration, which is beneficial for a good fit. Tony started with the older E4D mill in 2009 and made an effort to learn how to use the mill effectively. He is using a scanner to create Invisalign products using itero. In addition to itero, they also use trios for same-day products. Dr. Don Murry is a 2010 graduate who is making waves in dentistry. He talks about his milling journey, starting with a cone beam in 2012. He is currently puck milling at his office to create full-arch products with Zirconia. Learn what new milling processes are available, how easy or hard they are to use, and how you can get your hands on a digital mill to create same-day dental appliances. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [02:45] Sully’s dental journey and how he became a dental professional. [06:35] Using itero for scanning to create Invisalign products. [11:21] Cone-beam and milling experience for Donny. [14:05] Types of puck mills we are using in dental practice. [17:58] Dr. Don’s progression of mill purchases in his office. [19:38] When to change over the process to same-day appliances. [25:37] Dr. Darren’s milling journey in his practice. [32:03] Profit margins for devices created by digital milling. [36:28] Why the industry has moved toward digital scanning. [39:15] Patients want to leave the office with their restoration complete in one sitting. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Today we have Shea Tolbert and Tony Mennito with us to chat about how dental ecosystems work, how 3D printing has advanced dentistry, and what students are currently learning in dental school. We also talk about digital design and when is a good time to hire a digital designer into your practice. Ecosystems and branching out to find a mentor are critical to your success as a dentist. The progression of digital dentistry is happening faster than manufacturers can keep up with the demand. We’ve been pushing the limits of these ecosystems. Our practice just purchased a machine to do a same-day crown for clients. We can do a variety of procedures much more quickly than we used to be able to in dentistry. Digital design has created a faster, more efficient dental system. Social media has been a big topic lately, and we talk about how we are marketing on social media. We can post pre and post images of work in the office, before and after images, and post reviews from our clients. Learn what new dental technology we are playing around with right now, learn about other dentist ecosystems, and predict new technology that we are thinking will come about in the next few years. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [02:54] History and background on our two guests. [11:16] The opportunity to be with people who grow and inspire. [15:11] Dental practitioners pushing the limits on ecosystems. [17:41] What students are currently learning in dental school. [21:07] Exocad and its digital advantages and the time designing consume. [25:54] How to play the social media game - examples from what we’ve posted that works. [29:22] New technology tools we can use for our dental patients. [32:30] The advantage of using eMax technology in the office. [36:28] Making assessments of what you need before you decide which technology to use. [41:26] The importance of having multiple cameras at your practice. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Today we have Holly, who grew up in dentistry and the airline industry inside the state of Tennessee. As a ramp rat for almost five years, she has flown all over the country. When she was 18, she moved to Charlotte to instruct and teach other US Air employees. She was working too many hours and having a job with more stability, she decided to get into working for a local dental practice. Holly decided to go to school to become a dental assistant. After graduating, the practice she worked for broke up on bad terms and stayed with one of the partners. She started to learn the ins and outs of dentistry from the business side at her new practice. Holly learned under dentistry’s “big five” and practice cosmetic dentistry. Her boss, Ross, put her through more dental training, and she ended up being a dental speaker. Traveling around the country, speaking, and training other dentists, opened her eyes to the potential and opportunities. After bringing her last company to $5 million, she started to get the itch to build her own practice. She worked 100 hour work weeks, along with her brother, who had a degree in marketing, to develop her own business training doctors and dentists. With so many people afraid to fail, Holly decided to learn to fail and pick herself up and learn from her mistakes. A multitude of dentists isn’t OK with coaching; as Holly says, “When they hear about coaching, they think they are in trouble.” Her clientele is someone who is going to bet on themself to win. She puts herself in a space where she gets her clients' ideas and takes them into her work. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [03:55] Holly’s first job sterilizing instruments at a local dentist’s office. [06:12] Traveling the country teaching and training other dentists. [09:30] Taking a practice from $3 million to $5 million in 10 months. [13:14] Doing whatever it takes to get off the ground with a new business. [16:00] What it takes to be a growth coach and what Holly does for her clients. [20:27] The process of coaching clients in her business. [22:12] Working with different types of personalities. [29:45] Taking on the challenge of financial assets after dentistry school. [36:03] How she met her husband through her mom in California. [41:12] Building a seven-figure business for her client. [48:01] The importance of having mentorship and a sponsor in your life. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Today is a phone-a-friend episode where we talk to another dental associate owner and put them on the spot with a surprise interview! We chat about core elements of hiring a new associate or team member, how you can set them up for success, and why you need to set clear expectations with your new staff. We talk about critical elements to hiring a successful associate who will ultimately be a productive team member, expectations, and our experiences with past hires. Advice from our past experiences on what to do and what not to do when looking for new staff and what to expect from them once they are hired. “There has to be a clear line in the sand about procedures that an associate can do versus what an owner can do, certainly for a time frame.” Our guest advises having clear expectations or a success path for the most critical goals drawn out when you hire a new staff member. Break down that expectation or success markers into smaller increments of time so your new team member can achieve small successes along the way. “Make the time to first, set up your success goals, and two, hold your staff accountable in the moment.” Setting production goals, at around $2,000 to $3,000 a day, is a common goal for a new associate. However, once they progress, they should have a new higher daily production goal. Additionally, make sure you have a clearly defined business model and ensure your team understands the terms of your business model. For example, if you ask your team to be a “good clinician,” explain in detail what that looks like to you. Does it mean spending more time with patients? Do you want your team to be efficient when working on clients? Be clear on your business model expectations and terms you are using to create goals for your practice. Lastly, set your new staff up for success. Make sure they have backup and support during clinical procedures to ensure that they achieve confidence and success, and your practice is running smoothly. Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Show Notes: [02:08] Our guest talks about what he did in his dental practice today. [03:35] What are key elements to hiring a successful associate? [05:06] Have clear expectations or a success path when onboarding new staff. [08:48] Options for multiple doctors and fewer chairs than dentists. [11:30] One definition of what being a “good clinician” looks like. [14:08] Core abilities and the mindset to accept these responsibilities. [17:30] Interviewing tips when talking to a potential new employee. [21:05] Perspectives on when you should let a new staff member perform new procedures. [23:27] Lining up your new dental associate to be a true general dentist in the practice. [27:32] How to change the process of procedures for new staff in your practice. [32:32] Supporting your employees to have the best outcome. [36:30] Procedures that work and add value to your practice. [40:21] Basic core surgical principles. [44:13] Sign up for the last two spots of the Digital Implant Emporium! As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: [email protected]

Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Welcome back to another episode! Episode 97, I'm joined by guest host JB, and we chat about his experience with five practices and how he went from working hard to more productive working in his practice to have a better lifestyle. JB, with his five practices, was unaware of the elements of leading his team. He would try to push his way of doing things onto his team and didn't understand why they didn't want to work "his way." Looking back, he realizes that his perspective wasn't realistic as his expectations were very high. Also, JB didn't consider that his team wouldn't understand why he wanted to run his practice the way he did and resulted in a big disconnect with his staff. JB was so successful that he had investors looking at his practice to infuse his company with money. Looking back, he could see the destructive writing on the wall. "I pulled myself out of this tailspin and this destructive path that was going on. This is not the right way to go, and it's time to focus back on the fundamentals and be a dentist again. Be a leader in the practices, show up, and act like a practicing dentist and a leader of the practice." When he realized the company wasn't going the way he intended, he decided that he had three options to move forward as a successful dentist. JB chose to become the principal dentist in his practice with one office and a team. Now, he understands that he had a leadership issue. "It was a leadership issue, and this was the hardest thing to realize. I was a terrible leader. I wasn't focused on what I had and was too worried about what I was going to get." His motivation was the ability to acquire new connections and new practices. Even with his experiences in the past five years, JB realizes that he can still have a successful and fulfilling experience as a dental practice owner. After selling off the practices that were the biggest headaches, revamping his mindset as a physician, and becoming a better leader, he is now feeling much more content with his new role in his single practice. Show Notes: [02:55] JB talks about his new view on his practice as a “catastrophic shift.” [04:30] He took a lot of his time and effort trying to push his culture onto the team at the office. [08:14] Looking back, he feels good about the decision he made to move forward. [11:37] JB talks about what he would have done differently, looking back. [14:04] With four practices, JB wasn’t sure how he was going to make payroll. [17:32] The bottom line when JB sold his practices. [19:42] How JB is doing now, as opposed to last year in his practice. [27:15] JB and I chat about how we are ignoring our best skills. [33:10] The need for leadership and how important good leadership is in a practice. [37:20] Elements needed for a well-run dentistry practice. [43:22] Dentistry and owning a practice when the economical environment isn’t good. [45:38] Dental options you love to practice and clinical you don’t like to practice. [48:32] Message us if you’re interested in learning about 3D implants! As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: MillennialDentist@gmail...

Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Welcome back to another episode! Episode 96, we chat with Dr. Zach Allmond, who started dental school in 2001, shortly before 9-11. Three weeks later, he signed up for the Air Force, who paid for his dental school. Zach served in Afghanistan in 2008 as a dental officer. Next, he and his wife, also a dentist, reopened an office location in Indiana. After a while, they decided to move back to their hometown and purchased his own practice in 2013 with an income of $600K and a focus on profitability, Dr. Zach turned his new dental clinic profit of $1.8 million in less than a year. Creating a plan to drive down overhead and simultaneously increase case acceptance, Dr. Zach and his partner had a roadmap to success. By bringing in high dollar items and presenting these items in a way that is acceptable to patients, Dr. Zach created Apex Payment Solutions. At the time, there wasn’t a financial opportunity for merchant services for dentists to develop flexible plans for their patients. He reached out to a friend in the financial industry, Many merchant services start you at a low rate, then bump your fees up the longer you have your account. Dr. Zach and I chat about the process of credit card fees, how credit card companies get their money back when offering rewards, and why you need to accept American Express cards at your dental practice. Learn how to increase your case acceptance and increase your income by more than 20%, how to train your employees to drive down overhead costs, and how you can reach a 102% collections rate. Find out how to pay less than 2.25% on your credit card transactions, and how Dr. Zach’s Apex Payment Solutions Merchant Services has saved me $623 just in one month alone! Show Notes: [02:20] Dr. Zach’s new business and how his company is helping dentists. [06:52] Bringing value to your practice and learning how you fit into an office. [11:16] How Dr. Zach created his company Apex Payment Solutions Merchant Services for dentists. [15:24] Dr. Sully and Dr. Zach breakdown the details of merchant services. [19:06] Why 82% of Dr. Zach’s cases over $5000 are paid for with American Express. [21:32] Dr. Zach and I review our current merchant services fees with Apex Payment Solutions Merchant Services. [24:22] How to increase your case acceptance more than 20% per year. [31:51] Tips for dental practices to take payment plans from clients. [33:27] The more data you put into a platform, the more your transaction rate goes down. [36:20] Apex Payment Solutions contactless terminals and text to pay for client payment, protecting your front desk staff. [41:20] Optics and how hygienists are using this technique. [46:40] Hitting goals by using efficiency and automation. [51:52] How to contact Dr. Zach at Apex Payment Solutions. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: [email protected] The Millennial Dentist Website @Millennialdentist on Facebook

Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Welcome back to another episode! Episode 95 is geared toward young dentists who are recent graduates. We are going to focus this talk on getting out into the world as a new grad during COVID and our current financial climate. Don’t feel too stressed if you don’t land the job you want right away. With the current economic condition within the United States, you may not get hired in the next few months. Check out Episode #002 when we talk about Dr. Peyray getting out and looking for a job without success. When speaking about a positive choice he made after graduation, Dr. Peyray says, “I think what I did that was a good decision was joining a group practice or a DSO practice that is busy. I was able to work, and I had the freedom to do the things that I had learned in school.” He believes that it is a valuable experience for any dentist, especially new dentists. Dr. Peyray suggests not to worry about a big paycheck in your first two years. Instead, get experience as a clinician and work in a busy practice. Dr. Sully suggests looking locally; however, if you want to move to a different area, find a dental workplace rep, call them and let them know what type of job you are looking for so they can connect you with an office that is hiring. Dr. Peyray talks about his experience in a residency. Make sure to create and learn good dentistry foundational skills. Also, purchase a good camera to take pictures of your cases for your records. Check out dental groups online Foundation of Oral Rehabilitation and Oral Reconstruction Foundation for great clinician content online. When applying for a position, don’t only ask questions about the position but about how you, as a dentist, could fit and assist the practice to grow? What role or roles can you play in the office to build the practice? Additionally, get a good feel for the company culture in your probationary period and, if you’re uncomfortable, be willing to decline the position. Show Notes: [02:30] Dentists who are getting hired back post-COVID shutdown. [04:52] What Dr. Peyray would have done differently back when he graduated dental school. [06:32] Dr. Sully and his dad are looking for an associate or partner for their practice. [09:39] Where new doctors can find posts for job openings on social media. [13:16] Dr. Peyray’s experience working for a year in a dental residency. [16:10] How Dr. Sully has changed his mind and perspective about looking at resumes of potential candidates. [21:25] The number one practice that helped Dr. Peyray got great experience in his first job. [23:06] Dr. Peyray tells the story of how he started his first CE with Vegas Implants. [27:46] Dr. Sully talks about how class 2 fillings are one of the hardest jobs they do in their practice. [29:28] Make sure to create and learn good dentistry foundational skills. [32:09] Focus on areas you lack in expertise, team up with another doctor and learn if your business is slow. [36:38] Working on a 14-year-old patient, making room for future implants. [40:45] Walking through a friend’s new office and giving him advice. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and...

Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. We’ve flipped the interview today and are being interviewed by the owner of Compassionate Finance. I talk about the beginning of creating the podcast, releasing and producing the Millennial Dentist, and who the podcast is for. The owner was impressed by millennial dentists really wanting a lifestyle instead of just a paycheck for their work. “I feel that the millennials are more balanced than when I started out in dentistry when I burned through everything working 90 hours a week.” When you are looking at your dental practice, don’t just look at your business, search, and see how you can balance work and family life. “There are one of three things that stop people from doing a treatment; that is time, fear, and money.” which is what my mentor practiced by. When you take away these three hurdles, you can assist your clients in moving forward with their dental improvements. “We don’t have a fee issue, we have an affordability issue.” We need to find ways to make our procedures affordable for our patients, when we break this down into payments, now our clients can pay for their treatment. What is the risk associated with taking out a $30, $40 or $50,000 loan to provide treatment for your patients? What happens if the patient defaults? We talk about how to mitigate your risk with large loans for treatment payments. Many of the patients we send to apply for Compassionate Finance get approved. About 10% of our clients do not get approved, so we call for manual approval. With manual approval, they can look at applications on a case-by-case basis to see if they can be approved depending on their current financial status. You can find Compassionate Finance here: On the Web About Compassionate Finance Compassionate Finance on LinkedIn Compassionate Finance on Instagram Show Notes: [01:06] Dr. Sully introduces himself and talks about how he started the podcast. [03:20] The main reason why Dr. Sully started his podcast. [04:50] Dr. Sully on a mission - what his mission is as a fourth generation dentist, and why he is passionate about his mission. [09:29] We talk about Jeff, his partner, and his experience with partnership. [10:57] How I got involved with Compassionate Finance and why we offer them in our practice. [13:44] Challenges of financing patients and why I decided on Compassionate Finance. [18:20] Two aspects of working with Compassionate Finance that I find interesting. [24:20] Advice on how to handle big cases for your clients. [27:20] I talk about two clients who defaulted on their loan and how that affected our books. [33:46] What it means to have manual approval for credit. [41:40] Setting up your own financial bank account for lending to patients. [46:11] We chat about Nashville and why it's such a hotspot for travel. [47:12] Questions from the live video audience. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources:

Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Today, Dr. Peyman is working, so I’ve brought on two special guests. They’re a husband and wife team, dental support specialists, MaryBeth, and Joe Bajornas. Mary Beth is the founder and director of Dental Support Specialties. She is an expert in all facets of dental administration, and her passion for helping her clients is evident from the moment you first meet her. Joe is a Dental Support Specialties’ dedicated Business Manager. Joe handles all the financial aspects of client accounts, invoices, and sales. We chat about how they grew their practice from Mary Beth working solo from home starting their business and working with clients while their baby, Alison, took naps to a company with over four dozen employees. Starting to ramp up in their home in 2007, the first expanded in their own home, then moved to an office five years later. If you’re looking to hand off your administrative front desk tasks and paperwork, Dental Specialties is glad to assist you in not only consulting but in getting the job done. Their team will professionally handle many of the day-to-day activities that your front office, or lack of a front office, doesn’t complete. With their secure portal, you can see what’s happening when it’s happening. They use strict protocols and guidelines for every contact with each patient. They listen to all calls, which are funneled through the practice to ensure quality control. Mary Beth and her team give high-quality support for the first two to three weeks of your onboarding. They want to make sure that clients are well trained and understand how to best use the system to get the best value. They want to make sure you have no interruptions with service, so they also designate a support team specifically for your office. My guests talk about if you should put someone on hold, how they answer your calls, and how they prioritize your practice activity. They are outstanding about calling back your potential customer calls, even if they don’t leave a message! The team at Dental Specialists gives special attention to making connections for your office. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Show Notes: [03:04] Dr. Sully introduces Dr. Mary Beth Bajornas and her husband Joe. [05:35] How Dental Specialties grew from two to over forty employees. [07:40] Mary Beth found that offices weren’t following through after having dental consulting done with their practice. [08:29] How Dental Specialists consult, work and what they offer for practices. [10:23] The biggest hurdle for their business was finding good, quality people for their team. [12:02] Mary Beth describes their real-time portal where you can see what’s happening as it's happening. [20:01] You have a designated team for your office, who works for you. [25:13] The team at Dental Specialties is highly detailed about their service. [30:15] What happens when calls in your office aren’t getting answered? [34:40] Benefits of services and fees associated with primary support. [37:54] How you can choose hours for work based on your assessment. [41:45] Aspects of employees to consider when hiring for your dental office.

Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. We talk about the events that have shaped us and changed what we knew, and our practice since the COVID-19 pandemic started. From conferences canceled to halting plans for practice expansion, we are filling in the time gaps since our last episode. Dr. Peyman was in the middle of building a full-service lab to complement his practice, he questioned if he wanted to move forward with his lab after Coronavirus struck. He realized he needed a new tech, a large amount of training to use the latest equipment, and his search for a new partner. Like many people, Dr. Sully got 2020 off to a great start! When he heard about COVID, he was skeptical at first, until March 18th, the last day in his office. Having never had to deal with unemployment, and the emotional ramifications of the pandemic hit him hard. The first three weeks after he let his team go on March 23rd, he was busy making calls and shutting everything down. In our practice, we use the Weave app to schedule appointments, ask patients questions about symptoms and check-in. We talk about the process of taking in patients, parking, and what we need to do to make sure patients aren’t waiting in our waiting areas. Many of our patients are asking what precautions we are taking. We chat about how the experience of not working and being at home gave us a different perspective and a reset of our priorities. Rethinking going out to speak at so many events, spending time with our families, and getting back into our practices post-pandemic lockdown. As always, thanks so much for listening! If you like the show, we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Show Notes: [02:04] Dr. Payman shares his experience through the Coronavirus. [05:06] When Dr. Peyman realized the extent of the detail in his new lab, he realized he would need a new tech and be focused on his lab. [07:13] Why Dr. Peyman decided to build a lab as an addition to his practice. [13:29] Analog and digital methods for scans and the move to digital processes. [14:23] Dr. talks about his great start to 2020 and what happened during COVID. [15:56] The feeling of responsibility we have for our employees and why letting them go was so hard. [17:30] Wondering what our offices are going to look like moving forward. [20:09] Initial patient response in the first few days of re-opening our practices. [23:15] Many of our patients are asking what precautions we are taking. [24:47] How we dealt with our teams coming back for our soft opens. [28:48] Dealing with surgeries during the pandemic. [33:10] Creating and implementing plans and protocols for your team. [36:07] Patient response to the pandemic, new appointments and cancellation rates. [39:07] There is no better time to change the culture of your office than now! [43:53] We talk about the “new norm” for our industry and other industries in the world today. Links and Resources: NEXT Seminar [email protected] The Millennial Dentist Website @Millennialdentist on Facebook

Dentistry is changing. Technology, education, and resources are closer to our fingertips now more than ever! Are you ready to learn what millennial dentists are doing to exceed patient expectations, enjoy dentistry more and take vacations and how this generation can join up with the previous generation to make for an unstoppable dental team? Wait no longer! Listen in and find out how to push your lifestyle to the next level. Welcome to episode 91, where Dr. Sullivan and I are going to talk about an essential topic for dentistry - the fundamentals. Fundamentals help to move the practice along with and to assist in defining the next step in your business. This episode will focus on a topic we will have for our next seminar - case acceptance. We will talk about case acceptance and how this relates to your practice. We talk about the many challenges we face as a dentist in 2020, such as challenging insurance companies, the corporate environment, direct consumer dentistry, the challenge of finding qualified staff. Many dentists are seeing a slow degradation on their practice, are working more hours or not feeling as professionally satisfied as a result of many of these challenges in our office. The core fundamentals have the biggest effect on your practice. The buy-in process is one of the most fundamental processes you can change to experience a significant improvement in your practice. We are simply not doing what it takes to diagnose better, then when we do diagnose, we don’t have a buy-in process for our patients. The buy-in process can be broken down into two simple steps: How do I handle patients who don’t fit traditional dentistry? How do I make it easy for my patients to afford procedures and dentistry they want? We also need to remember the three basics that people won’t have work done: time, fear, and money. How are you addressing these principals in your practice, regardless of what type of practice you own? Find out what elements you can put in place to enhance your patient experience and encourage patient buy-in with clinical diversity. How can you find out what types of clinical diversity your patients are asking for? Learn the steps involved in diagnosing what kinds of procedures and endo you can add to your practice to evolve to the next level you are looking for in your practice. As always thanks so much for listening! If you like the show we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Show Notes: [01:57] The many challenges we face as a modern dentist. [02:45] Just get down to case acceptance and stop listening to what others have to sell you for your practice. [02:55] The changes Dr. Sully has seen in his practice and how we move forward in this day and age of dentistry. [04:27] Learning the clinical part is the easy part of dentistry. [05:18] Three reasons why people won’t have dental work done: time, fear and money. [07:45] How Dr. Sully answered the time, fear and money practice. [09:14] What types of clinical diversity are present in your practice? [13:07] The roles technology fills in diverse clinical dentistry. [15:02] How to have a successful patient experience. [17:15] Be focused and start at square one with your patient. [23:42] Core people on your team who are key players in your practice and need to show up for our seminar. [28:59] If you are looking to fill in the missing pieces of your case acceptance practice, show up for our seminar. [31:54] Learn how to have a practice which is more than “drill and fill” at our seminar. Links and Resources: NEXT Seminar

We are live from the Spear Education Center in Scottsdale Arizona. Sully and Dr. Will Jones are here for the Restoring the Edentulous Arch workshop and the Demystifying Occlusion seminar. We are joined by Dr. Sunny Virdi, Dr. Todd Honcharik, and Dr. Murad Zaman. We talk about starting a new practice, marketing, and photography. We also talk about biomimetic dentistry. Which is all about tooth structure conservation. We also talk about rubber dams, materials, and prep. We also talk about insurance and payment differences between the US and Canada and so much more. You can find Will and Sunny here: Will Jones Dentistry Dr. Sunny Virdi on Instagram City Place Dental Group Today Dental Show Notes: [01:46] Dr. Sunny Virdi is from Canada. Today he attended the Demystifying Occlusion Seminar taught by Dr. Frank Spear. [03:18] There are two specialists in Winnipeg that have a Spear Study Club. That is why Dr. Sunny Virdi is here. At the study club, they start the module with a case. Then everyone talks about treatment options etc. [04:42] Sunny and Dr. Todd Honcharik and Dr. Murad Zaman just bought a practice. [05:24] Prior to this Sunny was an associate at a couple of different practices. [06:02] Todd graduated in 2014 and was working as an associate. [08:46] They think the same way, and it will be a game changer to have a practice where everyone thinks alike. The new practice is a long-term play. It's in a mall and they get walk-in traffic. [11:10] The growth strategy is to show patients that they provide value. They use photography to communicate. [12:48] Photography really makes a difference. Sunny and Murad both have Canon 80D cameras. [13:31] With a camera, you get the detail and the quality. Photography sets them apart. [14:58] Sunny and Murad are both into biomimetic dentistry which means preserving the natural tooth while treating it to avoid crowns and root canals. [15:21] Tooth structure conservation makes so much sense. [16:49] They rubber dam everything when it's possible. With having a lot of clamps it makes it possible. [21:32] They very rarely do full crowns unless, they are replacing one that is already there. [25:46] Denton just needs time to bond with an indirect restoration. We talk about bonding techniques. [36:11] Victor D. Guerrero's work on isolation and bio dentistry is definitely worth checking out. Along with, Pascal Magne's Book on Biomimetic Dentistry. [37:11] These practices can easily be incorporated into your daily practice. [42:22] Diversifying is part of the growth of the practice. That includes ortho and implants. [43:10] The group values being able to work among friends and be able to talk about cases. [45:21] The team in the new practice has been super responsive and have adapted really well. The team also goes to the CE with them. [48:40] Listen to the Noobie Dentist Podcast Nerding Out Over Biomimetic Dentistry Part 1 With Dr. Davey Alleman DMD Part 1 and Part 2. As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter<...

We are live at Spear Studio, and so excited to introduce Dr. Darin Dichter. This studio is where a lot of the recorded video content for Spear Education is filmed. Dr. Dichter is the resident prosthodontist at Spear Education. He brings with him 20 years of clinical, research, and teaching experience. He is also an instructor for the upcoming workshop Restoring the Edentulous Arch. Sully and Dr. Dichter kick the show off with Dr. Dichter sharing his background growing up in Oregon, and how he almost become a ski instructor instead of a dentist. They also talk about how Dr. Dichter grew a practice from scratch before deciding to do a residency. We also learn about the chance phone call that ended up placing Dr. Dichter at Spears. Sully gets to ask a lot of questions about dental careers, clinical procedures, dental education, and more. You can find Dr. Darin Dichter here: Dr. Darin Dichter Spear Education Darin Dichter on LinkedIn Restoring the Edentulous Arch Show Notes: [02:48] Dr. Dichter grew up in Gearhart, Oregon. He went to college at the University of Oregon. He had a family friend who was a dentist, and that inspired him to take the Dental Admission Test (DAT). [04:27] He had to choose between being a ski guide or a dentist. He chose being a dentist. [07:22] He went to Oregon Health Sciences in Portland. After school, he worked with a family friend for a year, and then started a practice from scratch. [12:01] Some dental schools are designed to make people really good clinicians, and others are designed to prepare people for the next step. It would be helpful to know what you wanted to do before choosing a school. [13:31] When working in a small town everyone knows who you are and where you are. It's still easier to start a practice in a small town. [16:08] He then moved to Portland to practice. He was at a lecture and was approached to join a study club. [18:39] The most impactful study club that Dr. Dichter was in also had the periodontist, orthodontist, and endodontist that he worked with as members. They would study past cases to know what they would want to do differently on new cases. [23:37] He ran a practice in Portland for about 5 years, and then decided to do a residency. [24:11] He ended up going to UCLA. [28:33] He almost started a practice in Orange County, but was invited to work at Spears. [30:16] He still sees patients and then has workshops. [31:32] He is looking for specific patients to fulfill certain dental needs. He does comprehensive restorative dentistry. [33:44] The challenge is that everything is designed about a technique, but people need to learn the other options. And then need to know which system or technique would work the best. [40:44] Everything we do digitally is fundamentally the same as the analog world. It's a tool that could make you more efficient or more predictable. [45:36] You learn so much by doing your own lab work. [49:01] Preserve the teeth, because it will preserve options for you. [50:34] Find conservative options if you can. As always thanks so much for listening! If you like the show we would love for you to review the show on iTunes as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: [email protected]

Dr. Sullivan and I are catching up on life after a fun-filled summer. We’ve got to get back into the swing-of-things, and we kick off this episode with Dr. Sullivan as he talks about what it was like coming out of dental school and working in his dad’s practice. He also tells us about how his experience has changed his perspective in his dental practice journey. We talk about how maturity has played a role in Dr. Sullivan’s practice: how to work with team members and how to run a business. The most significant impact for his practice was taking full DSL photos of every client. When he arrived, he saw the importance of changing the culture of the practice and approaching their patients differently. Find out what elements Dr. Sullivan has changed that has moved his business forward in big leaps. He talks about his team, the changes he has made in technology and the most substantial change he has made to the practice: new patient intake survey. Show Notes: [02:05] Dr. Sullivan looks back at graduating dental school. [02:42] Year one out of college compared to year two out of college. [03:15] What was the first CE Dr. Sullivan took? [04:33] How taking DSL photos of all our clients impacted our practice. [07:38] 2018 was Dr. Sullivan’s best year and has doubled income for the practice. [10:58] Patients want consumer-driven, same-day dentistry. [13:02] Number of units Dr. Sullivan is passing through his business each day. [18:19] How to focus your team on different aspects of your practice so everyone has a specialty area they work in. [19:07] Dr. Sullivan talks about two ways to grow your practice. [24:28] Dr. Sullivan gives us the 411 about his new space he has built. [33:05] What Dr. Sullivan credits his success to? [34:38] Balancing life - where are the boundaries between enjoying life and living life? [36:16] Communication and making sure you are on the same page as your loved ones. [38:17] To be a good leader, there is sacrifice involved. [39:07] Dental yogis and taking the time to relax. As always thanks so much for listening! If you like the show we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog

Dr. Peyray and I are catching up on life after a fun-filled summer. We’ve got to get back into the swing-of-things, and we kick off this episode with Dr. Peyray as he spills figuring out the logistics of labs. What goes on at the laboratory end? How do they process labs? This has been a significant learning experience for him. He tells all about his new perspective and appreciation for laboratory testers and the steps to testing to kick-off this episode. We talk about the best advice for owning a practice. Dr. Peyray’s advice is, “Don’t wing it. You’ve got to be prepared.” He was complimented on his team, after having to pull his associates together. “Be more of a leader and take charge” to be a good example to his team. Don’t delegate to be lazy, delegate because someone else is a better expert than you. Find out the details and logistics of your practice to see where you can improve. We talk about working with patients and patient culture and demographics. Your practice should have a process and options in place, such as payment plans, to make dentistry affordable for your patients. Giving patients payment options will increase your gross income for your practice. Find out what other elements you can improve to get to your tipping point! Show Notes: [01:35] Understanding the business and logistics of labs. [03:16] Dr. Peyray explains how understanding the technical aspect of labs will help him clinically in the dentistry world. [04:30] What helped Dr. Peyray the most from the business aspect of owning a practice. [05:33] Parts of Dr. Peyray’s growth shared with us this episode. [08:02] Common patient misconceptions in dentistry. [11:42] Have clear financial arrangements with your patients and be up front about costs. [14:22] Tipping point for Dr. Peyray’s practice. [17:27] Dr. Peyray’s process for bringing on team members for his new lab. [22:16] Lexi, Dr. Peyray’s team member, was instrumental in building his lab in the back of the practice. [24:55] Two skills which general dentists who are fresh graduates can do well. [26:50] Mapping out your educational journey each year to learn more skills. [28:43] Plans for the future and how can Dr. Peyray can move forward with more cases. As always thanks so much for listening! If you like the show we would love for you to review the show on Apple Podcasts as well as spread the word! If you have any questions or want to get in touch, shoot me an email at [email protected]. Links and Resources: [email protected] The Millennial Dentist Website @Millennialdentist on Facebook @MillennialDDS on Twitter On Instagram Dr. Sully…@Millennialdentist on InstagramDr. Peyman…@drpeyray on Instagram Dr. Sully’s website and blog