PLAY PODCASTS
The Learning Leader Show With Ryan Hawk

The Learning Leader Show With Ryan Hawk

687 episodes — Page 4 of 14

537: Aron Ralston - The Incredible Story Of The Hiker Who Cut Off His Own Arm After Being Trapped Under A Boulder For 5 Days (127 Hours)

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Aron Ralston is a mountaineer, mechanical engineer, and best-selling author known for surviving a canyoneering accident by cutting off part of his own right arm. On April 26, 2003, during a solo descent of Bluejohn Canyon in southeastern Utah, he dislodged a boulder, pinning his right wrist to the side of the canyon wall. After five days, he had to break his forearm, amputate it with a dull pocket knife to break free, make his way through the rest of the canyon, rappel down a 65-foot drop, and hike 7 miles to safety. The incident is documented in Aron's autobiography Between a Rock and a Hard Place and is the subject of the 2010 film 127 Hours in which he is portrayed by James Franco. After the accident, Aron continued mountaineering and became the first person to ascend all of Colorado's fourteeners solo in winter. "Turn boulders into blessings." During this conversation, Aron takes us through the 127 hours from when his right arm was pinned under a boulder until he was resting safely in a hospital bed. Along the way, he shares key learnings that all of us can take from his experience. In April 2003, Aron was canyoneering alone through Bluejohn Canyon, in Utah, just south of the Horseshoe Canyon unit of Canyonlands National Park. While he was descending the lower stretches of the slot canyon, a suspended boulder dislodged while he was climbing down from it. The boulder first smashed his left hand and then crushed his right hand against the canyon wall. Aron had not informed anyone of his hiking plans, nor did he have any way to call for help. Assuming that he would die without intervention, he spent five days slowly sipping his small amount of remaining water, approximately 350 ml (12 imp fl oz), and slowly eating his small amount of food, two burritos, while repeatedly trying to extricate his arm. His efforts were futile as he was unable to free his arm from the 800 lb (360 kg) chockstone. After three days of trying to lift and break the boulder, the dehydrated and delirious Ralston prepared to amputate his trapped arm at a point on the mid-forearm in order to escape. After having experimented with tourniquets and having made exploratory superficial cuts to his forearm, he realized, on the fourth day, that in order to free his arm he would have to cut through the bones in it, but the tools available were insufficient to do so. After running out of food and water on the fifth day, Aron decided to drink his own urine. He carved his name, date of birth, and presumed date of death into the sandstone canyon wall, and videotaped his last goodbyes to his family. He did not expect to survive the night, but as he attempted to stay warm he began hallucinating and had a vision of himself playing with a future child while missing part of his right arm. Aron credited this as giving him the belief that he would live. After waking at dawn the following day he discovered that his arm had begun to decompose due to the lack of circulation, and became desperate to tear it off. Aron then had an epiphany that he could break his radius and ulna bones using torque against his trapped arm. He did so, then amputated his forearm with his multi-tool, using the dull 2-inch knife and pliers for the tougher tendons. The painful process took an hour, during which time he used tubing from a CamelBak as a tourniquet, taking care to leave major arteries until last. The manufacturer of the multi-tool was never named, but Aron said "It was not a Leatherman but what you'd get if you bought a $15 flashlight and got a free multi-use tool." After freeing himself, Ralston climbed out of the slot canyon in which he had been trapped, rappelled down a 65-foot sheer wall, then hiked out of the canyon. He was 8 miles from his car and had no phone. However, after 6 miles of hiking, he encountered a family on vacation from the Netherlands; Eric and Monique Meijer and their son Andy, who gave him food and water and hurried to alert the authorities. Aron had feared he would bleed to death; he had lost 40 pounds, including 25% of his blood volume. Rescuers searching for Ralston, alerted by his family that he was missing, had narrowed the search down to Canyonlands and he was picked up by a helicopter in a wide area of the canyon. He was rescued approximately four hours after amputating his arm. The STOP acronym: Stop (pause), Think (brainstorm), Observation, Plan Stop Think Observe Plan "Commitment is the first step." At one point when Aron's arm was stuck under the giant rock, he filmed his "goodbyes" to each family member. "Who would you say your goodbyes to and what would you say?" Aron realized that life is all about loving relationships. "You

Jul 23, 202359 min

536: Dave Berke - Leadership Lessons From A Top Gun Instructor (Chief Development Officer, Echelon Front)

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Be on time. It's not okay to be late. As the leader, we have to set the right example. There is a narrow path to Top Gun, but Dave made it... Dave served as an ANGLICO Forward Air Controller supporting the Army's 1st Armored Division during extensive urban combat operations on the ground in Ramadi, Iraq in 2006. He led his supporting arms liaison team on scores of combat missions into the most dangerous neighborhoods and accompanied SEAL Task Unit Bruiser on virtually every major operation in the Battle of Ramadi. He was the only Marine selected to fly the F-22 Raptor having served as an exchange officer at the Air Force's 422nd Test and Evaluation Squadron as the Division Commander. He became the first operational pilot ever to fly and be qualified in the F-35B, serving as the Commanding Officer of the Marine Corps' first F-35 squadron from 2012-2014. Balancing courage and confidence with humility - It's a must to surround yourself with others who continue to push you and keep your ego in check. The attributes of a Top Gun instructor: Willing to learn and Able to teach. Great leaders seem to have those same qualities. Dave's choice to volunteer to fight on the ground is what led him to meet Jocko Willink and thus change his life. Stepping up and doing a job that others don't want to do, and taking that responsibility can lead to amazing opportunities. A Top Gun pilot must balance courage and confidence with humility. You need a great support group around you to keep in check. Your ego, however, can be helpful at times. "It allows you to do things that others say can't be done." How to deal with negative self-talk? "We all deal with it. Relax. Take a step back. Breathe. Detach from the situation."

Jul 16, 202359 min

535: Geron Stokes - How To Gain Clarity, Maximize People, and Live Your Purpose

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Own it, live it, create it, see it, say it, change it, honor it, punish it, repeat it, evaluate it all. – The core components to building a world-class culture. Who are your foxhole people? They are the ones who are there when it's hard and they're there to celebrate when it's great. They are honest, caring, and they love you. The best way to build a great foxhole group? Be a loving, caring, and honest friend to others. How to build a great foundation which sets you up to build a great culture? Be trustworthy and trust-WILLING person. Be vulnerable, open, and honest, and create opportunities for shared suffering. It takes time and intentional effort, but it's worth it. Geron was always leading the younger quarterbacks when he was in high school. "The quarterbacks stay. You need to know what's going on, for now, and in the future" Coach Dave Carroll had a huge impact on how Geron coaches... Tough, demanding, high expectations. He wasn't for everyone. From Brook Cupps: "From my perspective, it's been really cool to watch his progression from a self-serving arrogant kid to an ultra-impactful leader and father." Geron's purpose is to maximize people. Here is how he lives that out... Own It – Come to grips with my #1 Job - Get the most out of people. More than they can ever imagine. It HAS to be a love thing! Can I get them to work, care, execute, serve, give, and love more than they ever have in their life? My job. Not their's. Wake up every day knowing my responsibility. "I've gotta get the best out of these guys today." Live It – I set the example for everything. I AM THE STANDARD! Have to be. Am I trying to maximize myself? Every. Day! How do I show up? Do I represent the values I'm trying to pull out of the people? They aren't going to do it by themselves. They can't. Stop expecting them to! I need to show them to engage them. Am I pouring my heart and soul into everything that I can?!? "The best thing you can ever give someone is a strong example," "Preach the gospel every day, and sometimes use words." Create It - Environment matters. Cultivate relationships every single day. Do they walk in knowing we're getting better today? Energy. Enthusiasm. Struggle. Hard, Tough. Work. Demanding. Constant. Growth. Whatever level you're at. Just. Get. Better. EVERY. DAY! My relationships, time, & effort with my people is the soil! Maniacal about who, what, and how. Everybody! All the time. Daily requirement: get the environment ready for growth! See It - See it as it is. See it better than it is. If I can't see it better, how do I make it better? Reality to vision. The best see it at a different level. Extremely high standards! Competence matters. What is an acceptable standard? Can it be done better? Say It – Any and all feedback. Do I care enough to tell them? Usually with questions! Intent matters. Relationships matter. Make it personal! It doesn't have to be said exactly the right way. IT NEEDS TO BE SAID. They have to HEAR it & internalize it. "Good job" doesn't exist in our world. Change It – It must improve. Whatever it takes. Fix/correct/punish/measure until it actually changes. Spend extra time. Refuse to accept excuses. I love you so we have to make this better. Continue saying it! Honor/Punish It – Celebrate. Loudly. Be specific. Recognize it. Measure it. Reward it. Make it a big deal. Every important detail. Ingrain it into the culture of the group. "That's not how we do things here." Repeat It – Do it over and over and over and over again. The hardest part isn't doing it. The hardest part is doing it every single moment, every single day, over and over and over. Evaluate It All – What is working? What isn't? How do we keep getting better? What needs to be changed? CONSTANT. 24/7365. ARE WE GETTING THEIR BEST? Fanatical about improvement. Daily Questions To Ask Yourself: Am I at my best? Are my intentions right? How can I get the most out of everybody today? I need to be on fire. Energy/Attitude is right. Seeking ways to make an impact. Is it about me or about them? Act your way into feelings. What do they need? Pushed? Pulled? Energized? Inspired? Demanded?

Jul 9, 20231h 8m

534: Dr. Will Cole - Healing The Shame Fueled Relationship Between What You Eat and How You Feel (Gut Feelings)

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 You can't heal a body you hate. We only get one body. It's all we have. If it stops working or is working poorly, that affects all other elements of our lives. It's worth it to make this our top priority. We're looking for optimal, not average. If you're listening to this podcast, you probably do not want to be average. And when it comes to the most important thing in your life (your body), I would hope that you don't want that to be average. To be an effective leader for others, our body needs to be in optimal shape. Cut these 5 foods: Gluten-containing grains Industrial seed oils Added sugar, Conventional dairy Alcohol After over a decade as a functional medicine expert, Dr. Cole discerned that shame can cause gut inflammation and sabotage wellness through what he's named "Shameflammation." When you send signals to your brain that you are overwhelmed, overworked, or overtired, your body reacts. Shameflammation can be the cause of chronic health conditions such as autoimmune disorders, depression, and more. Chronic stress is the ultimate junk food." Too much sugar has consequences beyond the waistline. Functional medicine is informed consent. 75% of your immune system is in your gut. Get back on track. Days are long, years are short. Testosterone Replacement Therapy? Work with a doctor, get labs, and choose to use based on what your doctor and your labs say. "Use meals as a medicine and a meditation." "Ask yourself... Does this food love me back?"

Jul 2, 202359 min

533: Jon Gordon - Elevate Your Mind, Unlock Your Power, Heal Your Soul (The One Truth)

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Consistency creates your future. Show up each day and do the work. Sounds simple, but it's much harder in practice. Consistency is not sexy, but it builds trust and it creates your future. T.U.N.E. - T = Trust and truth U = Unite with love N = Neutralize the negativity. "I do not let anyone walk through my mind with their dirty feet." - Gandhi E = Elevate your thinking. With gratitude, optimism, and belief How to handle imposter syndrome - One sheet of paper. On one side write your negative thoughts. On the other side write words of encouragement. Again, this sounds basic, but it's been proven to work. Navigate the Roller Coaster of our Mind: Take on our challenges in life with confidence and power instead of fear and insecurity. Recognize & Overcome the Five Ds of Negative Thought: Doubt, Distortion, Discouragement, Distraction, and Division. The root of the Greek word for anxious means "to separate and divide" When we are anxious, we feel divided. The key is to move towards "oneness". Tune into More Positive Thoughts: Jon explains a revolutionary idea that the brain is an antenna, and we can elevate our minds with proven strategies. For example, we can't be stressed and thankful at the same time. When we appreciate, we elevate. Override Fear with Love: Let love (the ultimate driver of grit) be the driving force behind our work and vocation, unlocking new levels of determination, devotion and success. Improve Mental Health & Relationships: Move from disconnection, loneliness and isolation to connection, healing, and wholeness. Whether you're a recent graduate, executive, artist, parent, engineer, teacher, spouse, athlete or coach, once you know The One Truth, you'll see how it impacts leadership, teamwork, mindset, performance, relationships, addictions, social media, anxiety, mental health and your overall quality of life. Bad teams = nobody leads. Average teams = coaches lead. Elite teams = players lead Change management -- People follow the leader first and the vision second. People won't care about your vision if you don't care about them. "Thoughts are magnetic. What we think about we attract." Goals: "It's not your goals that will lead to your success but your commitment to the process." "The best teams don't focus on winning championships. They focus on being champions. This leads to championships." "When leaders become focused on the fruit instead of the root and worry about the outcome instead of the process of developing team members, they may survive in the short run, but they will not thrive in the long run." "As a leader, it is so important that your words equal your actions. It is imperative that you make sure that you go through a self-evaluation process on an almost daily basis to make sure that your actions are in line with your words. You must do what you say and say what you do." "There's a difference between culture and having a theme for the year. A theme does not equal culture. Too many schools/org move from theme to theme instead of building a culture. Utilize a theme as a tool to help you build a great culture." "They asked a bunch of ninety-five-year-olds if they could do it all over again and live their life again what would they do differently. The three things that almost all of them said were: (1) They would reflect more. Enjoy more moments. More sunrises and sunsets. More moments of joy. (2) They would take more risks and chances. Life is too short not to go for it. (3) They would have left a legacy. Something that would live on after they die." 00:35 - Lessons from Athletics 05:29 - Struggling With Adversity As a Child 07:47 - Building a Life-Changing Team from The Energy Bus 15:08 - Fear That Comes With Imposter Syndrome 20:54 - Transition from Self-Talk to Action 31:05 - How to React to Skeptics 36:14 - View Life as a Movie 40:25 - Leadership Qualities That Are Repetitive 44:18 - Advice for the Younger Generation 47:48 - Early is On Time

Jun 25, 202350 min

532: Michelle "Mace" Curran - Handling Perfectionism, Overcoming Imposter Syndrome, & Becoming A Thunderbird Pilot

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Notes: Michelle "Mace" Curran has led an impressive career as a Fighter Pilot during her 13 years in the United States Air Force. From 2019-2021, she flew as the only female pilot for the Air Force Thunderbirds and performed for millions across the country and internationally. Before joining the Thunderbirds, Michelle was a combat-proven fighter pilot completing missions across Europe, Asia, and the Middle East. What inspired Michelle to join the Air Force? "I had a grandpa who was a lieutenant in the Navy. I went through his World War II trunk and tried on uniforms and looked at postcards. He got to travel all over the world. I grew up in a small town and I wanted to travel. I've always been drawn to flying. I hadn't done a lot of flying aside from commercially, but I loved it, so the Air Force seemed like a natural fit. I was also honestly looking for a scholarship for college, so the three things kind of came together." "C3" Comm – That's clear, concise, and correct communication. How that plays a role as a pilot and how we can use that as leaders outside of the airplane. For the solo opposing passes, each pilot is traveling at 500mph, that's 1000mph of closure toward each other. The timing that makes sure the aircraft safely pass each other at the center point directly in front of the crowd is all done through radio calls. Every call must communicate clearly, concisely, and correctly. There are a lot of benefits to having a beginner's mindset. What does Michelle say to young girls? "You have to exceed people's expectations. People are going to set expectations for you based on where you grew up, the family you came from, your gender — there are all different factors that go into that. Constantly do your best, strive for perfection, exceed those expectations, and really don't shortchange yourself. Don't set boundaries that don't really exist, that you just place there for yourself. You'll be surprised at all of the things you can do if you just keep pushing." "We wield a lot of power with our words." Let's plant a seed of inspiration. As leaders, our words carry a lot of weight. Let's use that to help other people strive for more and potentially accomplish more than they ever thought they were capable of. What an awesome use of our power. The Debrief - It's the sacred environment of flying. Your rank doesn't matter. It's all about focusing on what happened and how we can get better. I think our companies would be better if we had consistent debriefs after a big moment to ensure we are learning from our mistakes and getting better… The person you are today is likely much different than the one you were ten years ago. The person you will be ten years from now will probably be just as different compared to who you are now. Michelle initially didn't feel capable as a fighter pilot. But she kept showing up. It's important that we have the courage to keep going even when we don't feel ready. Being a female fighter pilot, Mace was in a male-dominated career... She was often the only woman in my unit and roughly 3% of fighter pilots in the Air Force are female even thirty years after combat airframes were opened to women, Leaders and followers – A young flight lead could be in command of a general whose role is to be the wingman… Mace has written a children's book that just came out called Upside Down Dreams. It is a story written for girls with big dreams looking for a real-world heroine.

Jun 22, 20231h 2m

531: Dr. Angus Fletcher - Building Confidence, Responding To Adversity, Telling Your Story, Exhibiting Vulnerability, & The New Science of Narrative Intelligence

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Dr. Angus Fletcher has dual degrees in neuroscience (BS, University of Michigan) and literature (Ph.D., Yale). His research employs a mix of laboratory experiment, literary history, and rhetorical theory to explore the psychological effects—cognitive, behavioral, therapeutic—of different narrative technologies. He's the best-selling author of multiple books including Wonderworks: The 25 Most Powerful Inventions in the History of Literature, and Storythinking: The New Science of Narrative Intelligence. "The story you tell yourself needs to be the true story of yourself." How Angus tells his story: Build trust Listen Demonstrate courage - Angus told a group of special forces operators one of the most embarrassing stories of his life. After that, he said, "I'm not scared of anything." You must be genuinely humble to learn from your mistakes. "Real leaders activate the leader within you." Being a leader is all about contemplating fear. Stepping up when adversity strikes is why we exist as leaders. It's easy to lead when everything is going well. We want to be known as the leader who is there when it's hard. Dr. Fletcher's ultimate goal of using the power of story to bring us closer to self-actualization. Seems like that's a good first step to being a great leader. Confidence is earned by creating evidence for yourself that you can do hard things. Angus did this when he shared his story of not making it through Marine Corps boot camp. Angus's vulnerability earned trust with the military leaders. "For the longer we suspend our judgments, the more accurate our subsequent verdicts become. This valuable fact has been uncovered by researchers who've spent decades probing the mechanics of better decision-making, only to discover that the key is simply more time and more information. Which is to say: reserving our judgment until the last possible moment." Unlike a computer, the brain wasn't particularly data-driven. Or particularly logical. Instead, it was emotional. And creative. And powered by story. "There are a number of judgments that we can suspend permanently, including most of our judgments about other people. Our brain is constantly making such judgments. It looks at strangers on the street—and judges them. It looks at celebrities in magazines—and judges them. It looks at family members and colleagues and friends in homes and offices and restaurants—and judges them. These judgments feel instantly good to our neurons; they deliver pleasant microdoses of emotional superiority. But in the long run, they make us anxious, incurious, and less happy, so we can improve our long-term mental well-being if we suspend them." Apply to be part of my Leadership Circle 02:12 - Highlights of Leadership Training04:24 - How to Prevent Failure09:14 - What is a Story Scientist? 12:57 - Is Story Science Therapy? 14:22 - Tell Your Story 18:56 - Vulnerability is the Most Powerful Thing You Can Do 22:00 - Can You Go Too Far With Being Vulnerable? 25:19 - How to Be Vulnerable 32:42 - Real Leaders Activate the Leader In You 36:10 - Where Does Your Sense of Confidence Come From? 40:50 - Punch Through Your Own Fear 43:00 - Be Open About What Could Go Wrong 44:47 - Questions to Ask During the Interview Process 48:33 - Responding to Adversity IS Leadership 51:45 - How to Be Excellent at Speaking 56:27 - Advice For Younger Leaders

Jun 18, 20231h 1m

530: Katty Kay - How Power Impacts Our Careers, Friends, & Marriages (The Power Code)

E

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Katty Kay is a US correspondent for the BBC and a regular contributor on MSNBC. Katty grew up in the Middle East, where her father was a British diplomat. She studied French and Italian at Oxford University and worked as a foreign correspondent in Africa and Japan before moving to The US in 1996. Katty is the best-selling author of many books. Her latest is called "The Power Code." Notes: The definition of power – The ability to exercise one's will, influence others, and effect change. The ability to exercise our will—More Joy. Influencing (not controlling) others—Less Ego. Effecting change—Maximum Impact. Redefining Power - In the past, it seems to be about dominance. About something you hold over something (people, or resources). Instead, we want it to be used to effect positive change. Let's use power for good. Promoting on promise versus promoting on performance. The research states that more men are promoted on promise than women. And women are mostly promoted based on performance. As leaders, let's think about promise versus performance. As Frank Slootman said in a previous conversation, let's hire people "Ahead of their curve. Most women today don't want power. The path to getting it, as it exists today, involves too many sacrifices, and power itself is unappealing, full of egos and competition. Women have all the skills, but we'd rather opt out. Women and men don't define power in the same way. Men think of power as a finite commodity, part of a hierarchical, zero-sum game that involves having power over people. Women aren't competitive about power, and we focus more on the end result, the change we can affect with power. It's the difference between power over and power to. Does power corrupt? Not in the hands of women. Researchers have found that women are the exception to the rule that powerful people are less empathetic–women tend to maintain their connection to others, to a ground-level reality, as we rise through the ranks–a huge leadership advantage. Power fuels action. Neuroscientists are discovering the remarkable things power does to our brains. It can liberate its possessors, across their lives, and even create an ability to act more authentically. That offers big rewards for women and needs to become a selling point. Women will never get power outside the home until our marriages look less like the 1950s. Our marriages aren't keeping up with society or our careers. A woman with a job does more housework than a man who doesn't work. In couples where the wife earns more than the husband, they lie about it on the US census form. Men are stuck in a box they don't want to be in. They are pushed to play the outdated role of primary breadwinner, which is why the number of stay-at-home dads has barely grown in a quarter of a century. But increasingly men realize the zero-sum power formula isn't working for them either. A more collaborative, more humane approach to power would benefit everyone. 00:38 - How Do You Define Power? 03:18 - Challenges with Research on Gender 05:46 - Using Power for Good 08:41 - Power reveals your Character 10:22 - Why Wouldn't Someone Want Power? 13:37 - Is Power Shifting for Good? 15:31 - How Does Power Need to Change? 19:21 - Suggestions for Relationships at Home 20:42 - The Options to be a "Stay At Home" 30:58 - Characteristics of Katty's Career 33:46 - Can Fame Impact a Marriage? 35:13 - Society's Expectations for Mom & Dads 39:05 - Confidence & Imposter Syndrome 42:45 - The Common Characteristic of Every Leader 44:46 - The Impact of Female College Graduates 46:59 - Can Having Children Impact Your Career as a Mother? 49:30 - Advice for a Male CEO 52:26 - Life Advice for All

Jun 11, 202359 min

529: James Clear - Becoming an Optimist, Building Better Habits, Creating Your System, & Setting Up Your Future Self (Atomic Habits)

Text Hawk to 66866 to become part of "Mindful Monday." Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Full show notes at www.LearningLeader.com James Clear is the author of the #1 New York Times bestseller, Atomic Habits, which has sold more than 10 million copies worldwide. His newsletter, 3-2-1 is shipped to more than 2 million people every Thursday. Notes: "The key, if you want to build habits that last, is to join a group where the desired behavior is the normal behavior." We should champion good ideas. You need to bet on something. Bet on a business. Bet on a relationship. Bet on something. You may have less risk being a pessimist or not going all in on something, but you also limit your upside. It's worth being a champion of good ideas. A Chilean saying: "Criticizing a musician is easy, but it is more difficult when you have a guitar in your hand." -- Don't criticize someone else unless you're willing to do the work. Quantity and Quality – The parable of the pottery class – The University of Florida film photography professor, Jerry Uelsmann, divided his class into two groups. What happened with that experiment? We have to get going to get good. Quantity leads to quality. Be consistent. Show up, and do the work. Priorities – We all should ask ourselves this question: If someone could only see my actions and not hear my words, what would they say my priorities are? Steven Pressfield says the difference between an amateur and a professional is in their habits. An amateur has amateur habits. A professional has professional habits. 3 things that help luck: Deconstructing your craft, so you know what good opportunities look like. Remaining vigilant, so you notice when lucky breaks come your way. Acting quickly, so you are more likely to seize luck when it arrives. "You do not rise to the level of your goals, you fall to the level of your systems." "Habits are like the atoms of our lives, each one is a fundamental unit that contributes to your overall improvement." "Outcomes are about what you get. Processes are about what you do. Identity is about what you believe." "The goal is not to read a book, the goal is to become a reader." "Your identity emerges out of your habits." Why We Should Write – "Many people assume they are bad at writing because it is hard. This is like assuming you are bad at weightlifting because the weight is heavy." Writing is useful because it is hard. It's the effort that goes into writing a clear sentence that leads to better thinking. Get Going to Get Good – Many situations in life are similar to going on a hike: the view changes once you start walking. You don't need all the answers right now. New paths will reveal themselves if you have the courage to get started. "The most practical way to change who you are is to change what you do." "Building habits in the present allows you to do more of what you want in the future."

Jun 4, 20231h 9m

528: Seth Godin - A New Manifesto For Teams: Innovation, Creativity, Hiring, Firing, & The Power of Speed (The Song of Significance)

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Seth Godin is the author of 20 international bestsellers that have changed the way people think about marketing, leadership, and work. His blog (which you can find by typing "seth" into Google) is the most viewed marketing blog in the world. Some of my favorite books of his are… Tribes, Linchpin, Purple Cow, and most recently The Song of Significance. Notes: Hiring Leaders — when deciding who to hire for a leadership role: look at the careers of the people who have worked for them. And look at the careers of the people they've led. Leaders aren't managers with fancy titles. Leaders are planting the seeds for generations of impact to come. Let's get real or let's not play. Tension is what we seek. It's important to show up early. Frederick Taylor met Henry Ford and management was created. Study bees - They leave their home and have 72 hours to find their next one. Matt Mullenweg (Automatic CEO) - "Create the conditions for forward motion." To create the environment for the people they're leading to flourish. How are you intentionally creating the environment for the people you're leading to do their best work? Management doesn't just exist. It was invented. When you race to the bottom, You see people as resources, not as people. (I don't like the term human capital management) When Paul Orfalea was building kinkos (which he later sold to fed ex for $2B), he said his best technique for growing the business was simple. He would walk into their stores and ask someone there to tell him about an innovation they've recently made. And then he'd tell all the other stores about it… "Real value is no longer created by traditional measures of productivity. It's created by personal interactions, innovation, creative solutions, resilience, and the power of speed."

May 28, 202352 min

527: Sally Jenkins - What Sports Can Teach Us About Leadership, Excellence, & Life (How To Make The Right Call)

E

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Notes: Tony Dungy's quiet strength - He never criticized without an adequate solution. As leaders, it's on us to be thoughtful about how we help our people get better. Just yelling that someone messed up is not helpful. We need to provide an adequate solution. Dianna Nyad – She swam for 53 hours from Cuba to Florida. It looked like a solo mission. It was anything but. She needed a full team to make it happen. We need other people to help us accomplish big missions. A lot of people are afraid to win. They are afraid to put it all on the line and risk not being enough. Too many of us want to look cool and play it safe in case we lose. The people who sustain excellence over time commit 100% to what they're doing even though they might lose. It's worth it. It is "kind of a sin" to waste potential and the real champions never committed it. - Dan Jenkins Advice from her dad (legendary sports writer, Dan Jenkins): "Never let a thing go until it's as good as you can make it." "Interest yourself first before you'll interest anyone else." Key learning from Brian Daboll - Winning organizations are made up of people who've been doubted in the past. The "greats are a result of construction." We must be intentional. Go all in. Preparation. Practice. There must be a dept of preparation. "Never leave the field wishing you'd prepared more." "Pressure is what you feel when don't know what the hell to do." Michael Phelps was not born with an innate sense to swim fast. His body was well suited to swim but not much more than any other Olympian. "The work is what made him great." Day-to-day consistency leads to excellence. Derek Jeter built his schedule around being consistent every single day. Laird Hamilton built his resilience through doing hard things like cold plunges, saunas, and surfing tough waves. Activate your body to stress: Stress has two sides. We're meant to experience stress. Stress + Rest = Growth. We need stress to grow. Life is born without it. Pat Riley - What happens when people don't believe in their leader? They gear down their effort. Life/Career Advice: Shoe leather hard work. You can't substitute hard work. Find the thing you'd do for fun and see if you can build a career from it. Sally Jenkins has been a columnist and feature writer for The Washington Post for more than twenty years. She was a finalist for the Pulitzer Prize in 2020 and in 2021 was named the winner of the Associated Press Red Smith Award for Outstanding Contributions to Sports Journalism. She is the author of twelve books of nonfiction including The Real All Americans, the story of the Carlisle Indian School, and its use of football as a form of resistance following the close of the Indian Wars. Her work for The Washington Post has included coverage of ten Olympic Games. In 2005 she was the first woman to be inducted into the National Sportswriters and Sportscasters Hall of Fame. Her most recent book is called The Right Call: What Sports Teach Us about Leadership, Excellence, and Decision Making.

May 21, 202351 min

526: Mark Miller (VP of Chick-fil-A High Performance Leaderships) - How Chick-fil-A Built A World Class Culture

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Mark Miller started his Chick-fil-A career working as an hourly team member in 1977. Mark's cell phone number is 678-612-8441. He asked that you text him your thoughts on this episode. In 1978, he joined the corporate staff working in the warehouse and mailroom. Since that time, he has provided leadership for Corporate Communications, Field Operations, Quality and Customer Satisfaction, Training and Development, and Leadership Development. During his tenure with Chick-fil-A, the company has grown from 75 restaurants to over 2,300 locations with annual sales approaching $10 billion. Mark began writing almost twenty years ago when he teamed up with Ken Blanchard, co-author of The One Minute Manager, to write The Secret: What Great Leaders Know and Do. He's now written 11 books that have sold over 1 million copies. His latest is called Culture Rules. Notes: "Your capacity to grow determines your capacity to lead." You must make the choice to be a learner... Let's start with a story told by the late philosopher, David Foster Wallace. He said, "There are these two young fish swimming along, and they happen to meet an older fish swimming the other way who nods at them and says, "Morning boys. How's the water?" And the two young fish swim on for a bit, and then eventually one of them looks over at the other and goes, "What the hell is water?" Mark Miller conducted research with more than 6,000 individuals from ten countries that revealed that 71% of U.S. leaders believe culture is their most powerful tool to drive performance. However, the study revealed that enhancing workplace culture ranked eleventh on the leader's priority list. "If your heart is not right, no one cares about your skills." Your character, integrity, and care for others must be there to earn any type of followership. If your heart is not right, no one cares about your skills. The 3 culture rules are aspire, amplify, and adapt: Aspire - Share your hopes and dreams for the culture (Andrew Cathy, new CEO, said "Rooted in purpose, known for our care.") Amplify - Always be looking for ways to reinforce and amplify the aspiration for your culture. Adapt - Always look for ways to enhance your culture and be innovative. The Magic Circle: It dates back to 1938 when Dutch Historian Johan Huizinga wrote about the impact of play on culture… The "Must-Have" leadership qualities Character Competence Chemistry Mark has spent a lot of time with Navy SEALs to learn about culture... Key takeaways: Shoot Move Communicate Is focusing on culture a soft skill? The data suggests it is the #1 driver of performance. Storytelling - People remember the stories more than the stats. Don't just tell... Take people there.

May 14, 20231h 1m

525: Frank Slootman (CEO of Snowflake) - Raising Your Standards, Pushing The Pace, Hiring Ahead Of The Curve, & Amping It Up

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Frank Slootman is the CEO at Snowflake. Frank has over 25 years of experience as an entrepreneur and executive in the enterprise software industry. Frank served as CEO of ServiceNow from 2011 to 2017, taking the organization from $100M in revenue, through an IPO, to $1.4B. Prior to that, Frank served as President at EMC following an acquisition of Data Domain Corporation, where he served as the CEO, leading the company through an IPO to its acquisition by EMC for $2.4B. He's also the best-selling author of Amp It Up. Notes: Frank's work ethic was developed as a child in the Netherlands. In his teens, he had summer jobs harvesting tulip bulbs and walking behind a tractor ten hours a day. He also cleaned factory toilets one summer in the plant where his dad worked. "The Man In The Arena" Theodore Roosevelt – Frank put this at the beginning of Amp It Up. After retiring from ServiceNow in 2017, Frank had no intention of taking another CEO role, but people like him "have a hard time leaving the arena." It's exciting to be back in a CEO role with Snowflake. Hiring -- "Hire people ahead of their own curve." Hire more for aptitude than experience and give people the career opportunity of a lifetime. NO MBO -- "Another source of misalignment is management by objective (MBO). Which I have eliminated at every company I've joined in the last 20 years." Push the pace -- Leaders set the pace. "Instead of getting back to me in a week, I asked, "Why not tomorrow?" Change the cadence. Push the pace. The leadership "must-have" qualities: A need to prove something Unbalanced They want to show the world something... They have passion High trust Need some ego, but it has to be in check Legacy? "I don't think about legacy much. When you're dead, you're dead." Frank's leadership team: We are not balanced, we are available to each other 24/7. Drivers vs. Passengers -- "Passengers are people who don't mind simply being carried along by the company's momentum …They are often pleasant, get along with everyone, attend meetings promptly, and generally do not stand out as troublemakers … While passengers can often diagnose and articulate a problem quite well, they have no investment in solving it." Frank wants front-seat drivers who'll take ownership, make trouble, and help navigate. Raise Your Standards -- Push for insanely great. A leader must always push the standard higher. Focus -- "Founders don't have a mindset around operating companies. Focus is one of our number one things. You need to learn to have extreme, machine focus, and most people don't even know the beginning of what that means. They think they do, and they don't." "I'm more of a Patton than an Eisenhower," he says, known for constantly driving the troops forward. Sequoia's Carl Eschenbach remembers, "When we brought Frank into Snowflake, at our first board meeting he said, 'Let me tell you how I'm running the board meetings and how you're going to participate. We're going to keep this very simple. I'm not even gonna tell you anything about the good stuff that's happening because you already know that—I'm going to dive into the shit that's broken and how we're going to fix it.'" Very Brief Retirement -- In 2017, Frank spent time regatta sailing, winning the iconic ocean race, Transpac. Race from Los Angeles to Oahu. (To win, "We focused on recruiting talent"). Put The Success of The Company Ahead of Your Own – If you want to build a Snowflake-sized company, you can't be about the celeb-CEO lifestyle. "That's not real life. Real life is you're terrorized and uncomfortable every day of the week. People always ask me, 'Is this normal?' I'm like, yep." Snowflake - Hit the ground running on April 26, 2019. Good news: They were on already on a tear. The bad news: "The company was quite impressed with itself." Growth in all areas (revenue, retention rate, total customers, $1m Customers, Forbes Global 2000 Customers, Customer Satisfaction). The first 90 days as a new leader. It's a combat zone. You must quickly assess what's working, and what's not. Who should stay on the bus, and who should get off?

May 7, 20231h 5m

524: Oscar Munoz (Former CEO of United Airlines) - Listening To Your Employees, Responding From Tragedy, Swinging Easy, & Turning Around A Failing Company

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Oscar Munoz served as CEO and chairman of United Airlines, previously holding several executive leadership positions at CSX, AT&T, US West, PepsiCo, and Coca-Cola. Listen, Learn, AND THEN Lead… The purpose of the listening tour was to hear from people at the ground level, listen, learn, and then make decisions. I love the simplicity in the question to his team, "Hey, what are the 10 dumbest rules we've put in place?" And then changing them… This is something we all should think about periodically. The father-daughter bond Oscar has with his daughter, Jessica. The traits he sees in her that are also in him are "tenacity and refusal to give in no matter what." Before Oscar became CEO, the culture was based on a "cost-cutting, rule-obsessed, disciplinary-heavy culture." Listening Tour - In 2015, After becoming CEO of United Airlines, Munoz embarked on a "listening tour" of the company, meeting with disgruntled employees around the United States and discussing their concerns. While this phase was intended to last for the first 90 days of the job, Oscar was hospitalized after having a heart attack in October 2015, 38 days into the job. In 2015, Oscar was one of two Hispanic CEOs in the top 100 of the Fortune 500 list. Munoz has been named among the "100 Most Influential Hispanics" by Hispanic Business magazine. In March 2017, Oscar was named "Communicator of the Year for 2017" by PRWeek. How to be both a great dad and a great CEO? "Model the right behavior for your kids." Advice: Swing easy. Be yourself.

Apr 30, 20231h 4m

523: Derek Thompson - The Meaning Of Work, Responding To Rejection, Earning Your Dream Job, Impressing Bill Simmons, & How To Find The Next Great QB

E

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Derek Thompson is a staff writer at The Atlantic and author of the books Hit Makers and On Work: Money, Meaning, Identity, and the host of the podcast Plain English. Notes: Before graduating from high school, Derek appeared in several theatrical productions at the Folger Shakespeare Theater and the Shakespeare Theater. Why do Americans care so much about work? workism is "the belief that work is not only necessary to economic production but also the centerpiece of one's identity and life's purpose." Jobs, Careers, or Callings: One theory of work holds that people tend to see themselves in jobs, careers, or callings… The Bow and Arrow metaphor… We need stress, but we need to let it go. You pull back on the bow and arrow… Then you let it go. Stress + Rest = Growth "Happiness means being balanced between busyness and leisure." The mark of a good leader? Don't be afraid to ask the ignorant question… Have the confidence to ask it. Derek had breakfast with the prominent CEO… The CEO was deeply curious about Derek. Asked him a lot of questions, listened intently, and asked great follow-ups. Great leaders make their conversations about the other person. Follow your curiosity with great rigor. That same leader also had the emotional intelligence to not bother Derek Jeter while he was having breakfast. He knew there would be a better time to meet. The book, an anthology of Thompson's articles for The Atlantic, includes a new adaptation of his essay on workism, a term that he defines as "the belief that work is not only necessary to economic production but also the centerpiece of one's identity and life's purpose." "The decline of traditional faith in America has coincided with an explosion of new atheisms," Thompson writes. "Some people worship beauty, some worship political identities, and others worship their children. But everybody worships something. And workism is among the most potent of the new religions competing for congregants." How Derek earned a job writing for The Atlantic out of college? After being rejected 30 times, he applied for a fellowship with The Atlantic and got it. He then earned a job writing about economics for them even though he had no background or interest in economics. "It's like the New York Yankees offered me to play second base even though I played catcher my whole life." How Derek earned a role as a podcast host working for Bill Simmons? "Bill had me on his podcast to talk about Covid after he read some things I'd written for The Atlantic. That was sort of an audition. After he had me on, he asked if I wanted to have my own podcast on his network. We eventually came up with the name Plain English." The name of the show is very important. You want people to be able to easily say, "Hey, I listen to Plain English." How to predict the next great quarterback? It's contingent upon their surroundings (their coaching staff, receivers, linemen, etc...) Life/Career Advice: Skin thickness -- It can't be so thin that you can't accept criticism, but it can't be so thick that you stop listening. You have be somewhere in the middle. Working hours — no large country globally averages more hours of work per year than the United States. Americans work longer hours, have shorter vacations, get less unemployment, and retire later.

Apr 23, 20231h 18m

522: Kevin Kelly - Excellent Advice For Living, The Best Way To Learn, Building Better Habits, Becoming A Better Listener, Being On Time, & Making The Big Ask

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Kevin Kelly is Senior Maverick at Wired magazine. He is also the editor and publisher of the Cool Tools website, which gets half a million unique visitors per month. He co-founded Wired in 1993 and served as its Executive Editor from its inception until 1999. During Kevin's tenure, Wired won the National Magazine Award for General Excellence (the industry's equivalent of two Oscars). He is the best-selling author of many books including New Rules for the New Economy, The Inevitable, and his latest is called Excellent Advice For Living - Wisdom I wish I'd Known Earlier. You lead by letting others know what you expect of them, which may exceed what they themselves expect. Provide them a reputation to live up to. Habit is far more dependable than inspiration. Don't focus on getting into shape. Focus on becoming the kind of person who never misses a workout. "Every great and difficult thing has required a strong sense of optimism," Prototype your life. Try stuff instead of making grand plans. The best way to learn anything is to try to teach what you know. Don't create things to make money; make money so you can create things. The reward for good work is more work. The more you are interested in others, the more interesting they'll find you. To be interesting, be interested. Promptness is a sign of respect. The consistency of your endeavors (exercise, companionship, work) is more important than the quantity. Nothing beats small things done every day, which is way more important than what you do occasionally.

Apr 16, 202354 min

521: Celebrating The 8th Birthday of The Learning Leader Show - Listener AMA: Consistency > Intensity, Following Your Curiosity, How To Be Prepared For Big Moments, Life As A Former Athlete, & Building Relationships With Your Heroes

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 The Learning Leader Show was first published on April 9, 2015. TODAY marks the show's 8th birthday! To celebrate, I kick off the episode by sharing some key learnings I've gathered over the past 8 years... And then I answer YOUR questions and did a full AMA (Ask Me Anything). If you'd like me to do more AMAs, send me an email: Ryan (at) LearningLeader dot com Here are some key things I've learned after publishing The Learning Leader Show for 8 years... Consistency > Intensity. Showing up to do the work (prep) each day is key. Become part of your routine as a listener. Consistency builds trust. You know you're going to have a new show for your Monday morning walk or commute. Following your genuine curiosity is attractive. This parasocial relationship is built because as the listener you know I'm following what I'm actually curious about. I own guest selection 100%. They are all my call and my call alone. I only choose guests that I'm deeply curious about. The curiosity-judgemental spectrum. Talking with more people with a wide range of life experiences has helped me view the world from their eyes and be less judgemental. All the way back to episode 3 with Maurice Clarett. Approach people with curiosity, not judgment. The prep works as a forcing function to learn. Same with mindful Monday. I have systems in place to ensure I'm getting a little bit wiser each day. And that learning compounds over time. Create forcing functions on your life to intentionally get better. Don't just wander from meeting to meeting each week. What are you doing to ensure your learning is compounding? The Charlie Munger quote; go to bed a little wiser than when you woke up. I try to live by that. Relationships with your heroes: General McChrystal. Pat Lencioni. So many others. Being pleasant to work with. Showing up prepared. Being grateful. Following up. All of that has helped me build real relationships with people I admire. The McChrystal trip to Gettysburg. Forewords to books. McChrystal and Lencioni. Dan Pink. The Kat Cole ATL show. Adam Grant. Ryan Holiday. Relationships with listeners. Some amazing friendships have been formed and fostered because of this podcast. So many of my Learning Leader Circle members. Technically they are clients of mine, but lots of them have become genuine friends for life. Communication skill - LISTENING. Thinking. Speaking, Writing. All have improved. Earned the opportunity to speak on hundreds of stages all over the world. Publish books. Meet fascinating people. Listener AMA: Learn 2 Cope (Instagram) – What was the biggest struggle you had transitioning to life after sports? Kevin Janiec (Instagram) – How do you and Miranda balance and align your competing priorities? Samantha Phillips (LinkedIn), Sales Manager at Insight Global – 1. What is 1 of your champagne toasts? (Victory Shot toast) 2. Who is 1 person you have not yet had on your show that you'd like to? Aaron Arnston (LinkedIn) - Congratulations, Ryan! Truly blazing a trail, we'll done! You have interviewed hundreds of guests and I have liked every show, can't recall one, not one, show I didn't like...have you ever interviewed guests that didn't make the cut or do you have a filtering process prior to the show that helps with this? Noah Vasilj (Mindful Monday email response): My question is a "3 parter": What is your favorite part of your job? Do you generally enjoy/love what you do? What keeps you interested and going on the days when you are not at 100%? Brian Causer (Twitter) — Congrats! Love the show, Ryan. One of my top podcasts and I listen weekly. Maybe have two questions... How do you choose your guests? Referral? Follow your curiosity? Also, what is one question you wish someone would ask you that nobody has asked you before? The Greek In The Kitchen (Instagram) — Who is the guest you think about most or has had the most influence on you? Denise Kollias (LinkedIn) Hi! Congratulation! I have been listening to your podcast since 2017 and it has been a Godsend. It has taught me so much and I appreciate all your hard work to continually bring insightful conversations on leadership. My question is what episodes were your favorite to record or the top 5 that you recommend with the greatest impact to help people grow or push through? JP Botero (Instagram) - After 8 years of experience, what would you recommend to the Ryan thinking of creating The Learning Leader Show? Aaron Campbell – After 8 years of exploration along a central theme, how would you finish this sentence: "A great leader is…."

Apr 9, 202351 min

520: Dan Lyons - The Power of Shutting Up, Earning Attention, & Becoming a Better Listener

E

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Dan Lyons is the New York Times bestselling author of "Disrupted," "Lab Rats," and "STFU: The Power of Keeping Your Mouth Shut in an Endlessly Noisy World." Dan was a writer for HBO's hit comedy, "Silicon Valley," and before that was a journalist at Newsweek, Forbes, and Fortune. The best sales reps spend 54 percent of the call listening and 46 percent talking. The worst reps talked 72 percent of the time. They made calls feel like conversations. A company called Gong uses machine learning software that analyzes sales calls to find out what works and what doesn't. Its software vacuums up millions of hours of audio data and then analyzes it to figure out how the best sales reps operate. Gong's customers use this information to train new sales reps and help underperformers improve. In 2017 Gong analyzed more than five hundred thousand calls and found that sales calls with the best close rates were ones in which reps knew how to be quiet and ask questions instead of making a sales pitch. To be precise, the most successful reps asked eleven to fourteen questions. Fewer than that, and you're not digging deep enough. More than that, the call starts to feel like an interrogation. Eavesdropping on happiness: The research showed that people who spent more time having substantive conversations were happier than those who spent more time having small talk, and weather conversations. Always Say Less Than Necessary – "When you are trying to impress people with words, the more you say, the more common you appear, and the less in control. Even if you are saying something banal, it will seem original if you make it vague, open-ended, and sphinxlike. Powerful people impress and intimidate by saying less. The more you say, the more likely you are to say something foolish." -- Robert Greene Researcher, Mehl joined a team that made a third big discovery: that people who suffer from anxiety and depression use the first-person singular pronouns I, me, and my more than other people. Go OUTSIDE – Harvard biologist Edward O. Wilson, who hypothesized that our affinity for the outdoors and love of living things have been hardwired into our DNA by evolution and exist as innate parts of our psychological and physiological makeup. Wilson calls this "biophilia," a name derived from the ancient Greek words for "life" and "love." It's the reason people watch birds, melt at the sight of baby bunnies, travel to Yellowstone National Park to marvel at the bison, and rush to the window when a deer wanders into their yard. It's why walking through Muir Woods among giant thousand-year-old redwood trees takes your breath away. The Talkaholic Scale Test – Prior to writing the book, Dan scored a 50 (the highest possible score)… Meaning he is a talkaholic. AFTER writing the book, he scored a 40, and Dan's wife scored him at 38. Life/Career Advice: Earn attention by doing great work, not by being loud and outlandish. It's more lasting and will help you build better relationships and a great career.

Apr 2, 202351 min

519: Dr. Mat Duerden - Designing a World-Class Experience, Transformational Learning, The Wonder Switch, & Earning a High NPS Score

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Dr. Mat Duerden is a Professor of Experience Design and Management at Brigham Young University. His teaching focuses on experience design and design thinking. He is the best-selling author of Designing Experiences. His research focuses on experience design in both work and non-work contexts. Mat's publications have appeared in a variety of journals including Leisure Sciences, Journal of Environmental Psychology, Journal of Adolescent Research, and Journal of Leisure Research. Mat Duerden received a Ph.D. in Recreation, Park, and Tourism Sciences from Texas A&M University and an M.S. in Youth and Family Recreation from Brigham Young University. Transformational Learning – "The future intrinsic use of the content." Going from theory to putting it into practice. It's the implementation of the learning that codifies it. What to do at your next leadership retreat? Ask yourself the question, "What do you want them to say when they walk away from the experience?" And design the event based on your answer to that question. One of the must-have qualities needed to be hired as a team leader is humility and curiosity. Curiosity is the fuel for creativity and innovation. Having a broad range of interests is a good sign of curiosity. What do Apple, Costco, and Walt Disney have in common? A high NPS Score... What is NPS? Your Net Promoter Score is the percentage of customers who are promoters (those who scored 9 or 10) minus the percentage who are detractors (those who scored 0 to 6). They have a uniform type of experience Harmonizing Ques... There should be a narrative structure: Build rising action... -- Anticipation, Participation, Reflection, Climax. It's important to solve problems tied to the needs of your customer or your team. The Wonder Switch from Harris III The curiosity is becoming comfortable not knowing The Buc-eee's gas station restroom experience takes the ordinary and turns it into an extraordinary experience. For businesses: Need to develop a brand experience guide for the type of experience you want to provide. Write a brand theme statement that aligns with who we are. HEB Grocery Store: Here Everything's Better Hire the type of people who are curious and want to interact with customers. Curiosity is the fuel for creativity and innovation. A broad range of interests is important.

Mar 26, 202354 min

518: Colin Coggins & Garrett Brown - Becoming A World-Class Sales Professional, Avoiding The Peter Principle, Loving Your Customers, & Living By The Unsold Mindset

E

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Colin Coggins and Garrett Brown are adjunct professors of entrepreneurship at USC's Marshall School of Business where they teach the popular class they created, "Sales Mindset for Entrepreneurs. " They are also authors, speakers, longtime sales professionals, and best friends who met while working at enterprise software startup Bitium, which they helped lead to an acquisition by Google. This odd couple first connected over their shared obsession with the importance of selling, and have made it their mission to uncover the unexpected and inspiring mindset of the highest-achieving sellers on the planet. The most impactful sales professionals are learners. They consume information and ask lots of questions that they are deeply curious to know the answers to. They don't go down the list of sales discovery questions. It's from a place of curiosity. "Noone has ever changed the world without moving people." That's sales. An abundance mindset — Collin was meeting with a new sales rep named Matt that worked for you at Bitium. Matt sat down on the couch and loved it. He asked who made it and Collin didn't know. So he flipped over the cushion, saw who made it, realized they were a potential customer and made a note in his phone to connect with them on LinkedIn and call them. Matt has an abundance mindset. "Great sellers see opportunity where others don't." World-Class sales professionals love the process. When making promotional hires/decisions, "create a culture that's not pulled up. It's pushed up." When promoting someone to be a manager, look at those who are known to help others. They are pushed to management by the members of the team because they are so helpful. Being a "pathological optimist" — Colin told a story about taking the first flight with his whole family (wife Margot and two young boys) and despite the chaos of crying and trying to take care of young children, Colin loved it and told Margot "it would be a great story one day." She called him a pathological optimist (not meant as a compliment, but he took it as one). Act like a teammate, not a coach: Will Smith's manager, JL, told him to turn down a $10m offer for a movie called 8 Heads in a Duffel Bag because it didn't help them pursue Will's goal of being a big movie star. (Even though both of them didn't have any money at the time) The Partnership: "Colin, thank you for seeing something in a slightly insecure, overly analytical introvert and deciding to throw in with me." The class they teach is called "Sales Mindset for Entrepreneurs" Colin & Garrett don't teach a typical sales class focused how to "build rapport," "handle objections," or "ask for the close." Instead, they help students understand why the most successful people on the planet aren't successful because of what they do, they're successful because of what they think. We all sell, every day. Sometimes it's ourselves, sometimes it's ideas, and sometimes it's products. We truly believe that the world would benefit if EVERYONE learned how to sell authentically, whether you're a "salesperson" or not. Great salespeople are not remembered for the statements they make, they're remembered for the questions they ask. Ask better questions, get better results. As mindset guys, we get a little bit obsessed with one-on-ones when we lead teams, so we geek out when experts like Jeanne shed light on new questions to ask that can help bring out the best in other people. At some point a long time ago, someone studying great salespeople noticed they were mirroring the people they were talking to. So they started training salespeople to mirror the body language of their customers. One MAJOR problem... These great sellers weren't connecting with people because they were mirroring, they were UNCONSCIOUSLY mirroring people 𝙗𝙚𝙘𝙖𝙪𝙨𝙚 𝙩𝙝𝙚𝙮 𝙝𝙖𝙙 𝙖 𝙘𝙤𝙣𝙣𝙚𝙘𝙩𝙞𝙤𝙣. If you're sitting there thinking about crossing your leg when your customer crosses theirs, you can't possibly be having a good conversation. Science shows that mirroring is a natural inclination when we're AUTHENTICALLY engaged in a conversation with someone and are relating to them. So instead of ACTING like you're in a deep conversation by copying someone's body language, work on caring enough to get into that deep conversation in the first place.

Mar 19, 20231h 3m

517: David Lieberman - How To Never Be Lied To Again, Decipher What People Really Think, What They Really Want, & Who They Really Are (Mind Reader)

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 David Lieberman, Ph.D., is a renowned psychotherapist and the author of eleven books, including the New York Times bestsellers Get Anyone to Do Anything and Never Be Lied to Again. He has trained personnel in the U.S. Ralph Waldo Emerson wrote: "People do not seem to realize that their opinion of the world is also a confession of character." A person looks at the world as a reflection of themselves. If they see the world as corrupt, they feel on some level that they are corrupt. If they see honest working people, that is frequently how they see themselves. "How someone treats you is a reflection of their own emotional health and says everything about them and nothing about you." Speaking negatively behind someone's back orients you to look for the negative in others. Wouldn't we rather spend time with people who seek the greatness in others? "The less emotionally healthy a person is, the more they denigrate the world to accommodate their own insecurities." Knowledge is not power. Knowledge is a tool. How it is wielded makes all of the difference. Real power is the responsible application of knowledge. Word usage: Let's take the example of giving a compliment. A woman who believes what she's saying is more likely to use a personal pronoun. For instance, "I really liked your presentation." However, a person offering insincere flattery might say, "Nice presentation," or "Looks like you did a lot of research." In the second case, she has removed herself from the equation. The Art of reading the bluff - When a person is bluffing, they are managing others' impressions to convey the "right" effect and serve a personal agenda. Conversely, the authentic person is not interested in how they come across because they are unconcerned with their image. "People who bluff habitually overcompensate, so you can uncover a bluff instantly by noticing how someone tries to appear." Relationships: Whenever David speaks to couples, he's always on the lookout when the word we is conspicuously absent from the conversation. We are attracted to positivity. It reflects humility. "Humility connects you to the ownership of mistakes." Humility can recognize a weakness in self. The difference between a sociopath and a psychopath: A sociopath has no conscious. They are very dangerous. A psychopath's wiring is off. They were born that way. Life and career advice: Find a passion that contributes to the world. Don't get too caught up in image or ego. "You can be anything. you're good at. as long as they're hiring." -- Chris Rock

Mar 12, 20231h 0m

516: Matt Mochary - The Components Of A Coaching Conversation, Making Better Hiring Decisions, Holding Yourself (& Others) Accountable, & Giving Useful Feedback

E

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Matt Mochary is an operator and an investor. Matt is known as the coach of Silicon Valley's best CEOs. He works with leaders at many companies, including Coinbase, Opendoor, Bolt, and Clearbit. After selling his startup in 1999 for millions, he surfed, made movies, and then developed the Mochary Method to help leaders excel. Matt's life mantra: "Make Money, Have Fun, Do Good" Matt has coached the leaders of Angelist, Brex, Coinbase, Sequoia, Grammarly, Attentive Mobile, Flexport, Plaid, and Reddit. I was not expecting so much emotion from him when talking about coaching. It's evident that Matt finds great joy in what he does. I find that inspiring. The components to a coaching conversation... Hold each other accountable. Declare the highest priority actions. Unpack the problems. Ask them how they are complicit in creating those problems? Help provide solutions & action items for each. Then share feedback. Instead of looking for a specific class, find the best teachers and go to them. That's where the learning happens. In college and out in the real world. "Matt's coaching has brought me clarity, focus, organization, less stress, and higher performance (me and the team). I have always been skeptical of coaches but I think he can 10x the output of a lot of people and I hope he does!" -- Sam Altman (CEO, OpenAI) "It's often easy to make a decision, but it can be much harder to get your team to invest emotionally in that decision." "You create buy-in when you make people feel that they are part of the decision and that their input contributes to the final outcome." "Most companies spend extraordinary resources of time, money, and equity to bring on a new team member, and then almost entirely drop the ball on quickly getting that team member onboarded and up to speed on how the company works so that they can begin making a full contribution. Don't make this mistake." "You create buy-in when you make people feel that they are part of the decision and that their input contributes to the final outcome." "Making a Sale To make a sale effectively, you need to do the following three things: Build trust Identify the customer's specific pain Sell results, not features" "Why did you leave that job?" Was the candidate promoted, recruited, or fired? Get very curious about why." "And when receiving appreciation, there is only one correct response: "Thank you." Do not feign humility by downplaying the act with statements like "It was nothing, anyone could have done it." No. The person is trying to make you feel appreciated. Anything other than "thank you" will rob them of their goal." Meetings – ALWAYS start on time. Don't ever say, "Well let's wait for everyone to join zoom."

Mar 10, 202338 min

515: Kim "KC" Campbell - How To Respond To Rejection, Earn a Promotion, Find Your Purpose, & Lead With Courage

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Kim "KC" Campbell (KC = "Killer Chick") is a retired Air Force Colonel who served in the Air Force for over 24 years. She has flown 1,800 hours in the A-10 Warthog, including more than 100 combat missions protecting troops on the ground in both Iraq and Afghanistan. In 2003, Kim was even awarded the Distinguished Flying Cross for Heroism after successfully recovering her battle-damaged airplane after an intense close air support mission in Baghdad. Kim is the author of Flying in the Face of Fear: A Fighter Pilot's Lessons on Leading with Courage. Notes: On January 28, 1986, the challenger rocket exploded (killing all astronauts on board). On that day, Kim learned what it meant to serve something bigger than yourself. She decided she wanted to be an astronaut and serve something bigger than herself. A big influence in Kim's life was a high school teacher named Mrs. Kennett. She helped Kim on the speech and debate team. One of her arguments was about women being allowed to be combat pilots. Mrs. Kennett worked to create "power women." Response to Rejection: Initially Kim got rejected by the Air Force Academy because of a low SAT score. In response, instead of quitting and moving on, she wrote a letter to them every week stating why they should accept her... Which they eventually did. "The tough moments make you better." The initial rejection was a blessing in disguise. How to crush the interview process? Prepare... Walk through potential questions and rehearse your stories. Role play with a mentor. Be you. Be real. Be authentic Create a connection with all in the room. Look them in the eye. Be genuine. Like father, Like daughter — just before Kim's final year at the academy, she earned the position of Cadet Wing Commander. This is a position her dad held 25 years earlier. They were the first father-daughter wing commander duo in academy history. A woman in a man's world: When Kim started pilot training in 1999, there were 33 female fighter pilots in the Air Force. About 1% of fighter pilots. Kim's choice of airplane was the A10 WartHog. The airplane was designed first with the 30 mm Gatling gun on it in mind: capable of shooting 3,900 rounds per minute. The leader sets the culture. They decide what to create and what to allow. Kim was on a combat support mission in Baghdad when her airplane was hit. She had to make a split-second decision about whether to exit the aircraft behind enemy lines or try to fly it back to a safer area... Commanders intent - Your why is the way forward. You allow your team to take action and make decisions. "Explain the why. Explain the context. Let the lower level leaders make decisions and run with it." Roosevelt's "Man in the Arena" speech resonates with Kim. "We feel fear and freeze. We can't let fear paralyze us. We need to take action in the face of fear. Remain calm. Acknowledge the fear and move forward."

Mar 6, 20231h 0m

514: Jason Feifer - How To Embrace Change, Adapt Fast, Future-Proof Your Career, & Build For Tomorrow

E

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of your fellow learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Jason Feifer is the editor-in-chief of Entrepreneur magazine. He is also the author of a great new book called, Build for Tomorrow: An Action Plan for Embracing Change, Adapting Fast, and Future-Proofing Your Career. Notes: Define yourself… What is your one sentence? Jason's is "I tell stories in my own voice." That's what he does as the editor-in-chief of Entrepreneur magazine. That's what he does when he writes books. Records podcasts… Everything. What is your one sentence? What do you do? How to lead through change – Remember... You've had time to think about it prior to the meeting, they haven't. Show some grace. Communicate why the change is happening and how it impacts them. And… "People hate new things, but they love better versions of old things." People hate loss. Remind them of what's staying the same, but getting better. In 1348, The Bubonic Plague happened... What occurred as a result? 60% of Europeans died. It led to an opportunity for employment. Prior to that, there were the rich and the poor. The rich had the poor work for them, but did not pay them money. "If a city isn't growing, it's dying. The same is true for people." In your career, "Don't ask for the opportunity... BE the opportunity." The Four Distinct Phases: Panic Adaptation New Normal Wouldn't Go Back The first thing a person should do when navigating change is to identify the thing about themself that is not going to change. This is tough because we naturally identify with the output of our work. If somebody at a party asks you what you do, you're either going to tell them your job title, your role, the way in which you do your work, or the thing that you create. And that's natural—it's a good way to understand ourselves. "We are programmed for loss aversion." "Build a bridge of familiarity from them to you." "That's something Ryan Reynolds told me. Ryan is an actor who also started an extremely successful advertising agency called Maximum Effort. He also owns Aviation Gin and Mint Mobile. Ryan told me that the thing that distinguishes people is not whether they're good at something at the beginning (because nobody will be good at something at the beginning), but rather whether someone can tolerate the natural state of being bad at the beginning. When trying something new, there cannot be an expectation of mastery from the start. "Can you tolerate being bad long enough to be good?" In front of you are two sets of opportunities. Opportunity Set A is everything that is asked of you, for instance showing up at your job, things your boss needs done, etc. It is necessary to do a good job at Opportunity Set A. Opportunity set B is everything that is available for you to do that nobody is asking you to do. This could also be at your job, but it could also be something outside of work like taking a class to learn a new skill. With every single thing you do, ask What is it for? This forces you to make sure that the things that you do have a valuable outcome. It's okay if that outcome looks strange, or if that outcome will come after some time working towards it. We want to know which things we should devote our time and energy to, and we want to understand how to maximize opportunities. Answering What is it for? clarifies that. So, What is it for? Content now is for relationships. People will trust you and like you because of your content. You build a relationship with people when you put something out into the world. Life/Career advice: Try, quit, and learn Life is a series of experiments

Feb 27, 202352 min

513: Mark Fogel - Becoming a Great Follower, Running World-Class Debriefs, Building A Healthy Culture, & Why Fighter Squadrons Are The Best Teams On Earth

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of Learning Leaders from all over the world to receive a carefully curated email from me each Monday to help you start your week off right. Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Mark Fogel is a former US Air Force fighter pilot and current squadron commander in the Ohio Air National Guard. He's A graduate of the US Air Force Academy and the Harvard Kennedy School, he is an adjunct lecturer at the University of Dayton, and his TEDx Talk called The Culture of a Fighter Squadron is one of the best I've seen. Notes: American Fighter Sqaudrons are the most effective teams on the planet. Cockiness is unacceptable. Humility is a critical quality and skill to be part of the team. The subculture is you check your rank at the door. When you lead a mission, you're in charge of the debrief. I love building a culture where feedback is regularly given both ways. And the trust created amongst the team to be able to do this with psychological safety. The real training and learning take place in the debrief…Spending hours pouring over video, computer graphic reenactments, radio calls, everything… To diagnose exactly what went right and what didn't and why. The debriefs can last multiple days to describe 10 minutes of action. The person who leads the debrief is the flight leader. That person is not necessarily the most experienced member of the team. Fighter squadrons share the leadership and followership duties constantly. You might have a situation where it's a 24-year-old lieutenant telling a 2-star General in front of the entire room, "You screwed up and this is why we failed the mission because of it." This creates a mixture of perfectionism and humility. Building a culture takes time. Trust is built from character and competence. How do you reward and incentivize behavior? You're modeling what you want others to do.

Feb 20, 202355 min

512: Dan Martell - The Art Of The Cold Email, Hosting World-Class Leadership Retreats, & How To Buy Back Your Time

Text Hawk to 66866 to become part of Mindful Monday. Join 10's of thousands of other Learning Leaders from all over the world to receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Dan Martell is an entrepreneur, investor and best-selling author of the book Buy Back Your Time. He founded, scaled, and exited three technology companies within a ten-year period. In 2012 he was named Canada's top angel investor, having invested in more than 50 start-ups, such as Intercom, Udemy, and Unbounce. In 2016, Martell founded the SaaS Academy and grew it to become one of the largest coaching companies in the world. He's also an Ironman athlete, philanthropist, husband, and father of two boys. The 3 keys to a world-class leadership retreat: Do something physically hard together (hike up a mountain, Wim Hof ice bath) Do the strengths and weaknesses exercise. Be honest, vulnerable, and open. It builds trust. Be very intentional about the seating chart (in meetings, at meals, and rooming assignments) Send cold emails: Dan sent hundreds of cold emails when he moved to San Francisco Paul Graham responded and said, "Do marketing. Every startup needs help with that." It changed how Dan introduced himself to founders moving forward. Read Tim Sanders' book, Love Is The Killer App Acquire knowledge for your customer Your network is your net worth. Build relationships. Love cat -- Nice guys finish first. Be a kind person. When Dan went to jail, he met a guard named Brian. Brian pulled Dan aside and said, "What are you doing? You don't belong here." As a leader, use your power for good. Help people believe they can do more. Dan has hired a family coach and had her live with his family to help them have deeper relationships. "I want to have an epic marriage." Intentional Family Actions Dan takes: A quarterly retreat with his wife, Renee Ask: "How have I shown up as a husband for you?" Wednesday family lunch meetings Write your family core values together Have family board meetings Dan is intentional about telling his boys what he sees in them Buy Back Your Time Dan shares the secret to engineering your perfect week – and then, your perfect year – to ensure you're fully focused on what matters most. And... When to employ time hacks, such as the "Definition of Done" and the "$50 Magic Pill," to help your team work more efficiently, prevent bottlenecks, and guard your energy. Dan teaches you how to calculate your Buyback Rate so you can start buying back time immediately. And... Why playbooks need to be the foundation of your business, and how to create them. Life/Career advice: Whatever you want out of life, help others get that. The world rewards those who help others.

Feb 13, 20231h 6m

511: Brian Kight - Creating Confidence, Building Daily Discipline, Handling Imposter Syndrome, Goal Setting Systems, & Writing Your Culture Playbook

E

Text Hawk to 66866 to become part of "Mindful Monday." Join tens of thousands of other Learning Leaders to receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/Instagram: @RyanHawk12 https://twitter.com/RyanHawk12 Brian Kight is the founder of Daily Discipline. He writes essays on how to pursue your most meaningful objectives with intention, purpose, and skill. His work is read by millions of people all over the world. Brian (known as BK) personally works with leaders in business and in sports on how to align teams and accelerate results. Notes: What mistakes do leaders make when trying to change the culture? They are too fuzzy with their language. It's plain. They separate culture from execution. In reality, execution is the strongest indicator of culture. "The testing of my beliefs is the discipline of my actions." Learning Happens through Depth: People now place too much emphasis on learning fast and not enough on learning deeply. The consequence is a false equivalence of consumption with learning and a false confidence that what gets consumed is understood. Learning occurs through immersion, not cheat codes. No one cares how many books you've read or podcasts you've heard. These are not marks of success, achievement, or wisdom. Success is applying the lessons of one book in a manner so disciplined that it transforms your life or at least impacts it in a meaningful fashion. To learn, transform, or build something of lasting capability, merit, and value, immerse yourself in the learning experience. If you want a change, fully engage. Shed volume for depth. Swap variety for rigor. Don't minimize your effort through hacks or cheapen your experience with cheat codes. Are you trying to feel good for a while or improve yourself forever? Leaders create the culture that drives the behavior that produces results… E + R = O Event + (Your) Response = Outcome The confidence - Doubt spectrum The 5 things confidence comes from: I know what to do I know how to do it Do I feel capable of doing it? I expect good results I'll be ok if the results are not what I expect Leaders instill confidence in people Reps are a tool for belief Goal Setting: "I'm not into goal setting, I'm a system setter." "My commitment is to execute the system." "Outcomes are not my goals." Light can be pushed through a prism or a magnifying glass. A prism creates a rainbow. Nice, looks good. A magnifying glass creates focus and fire. Ask, "Am I a prism or a magnifying glass?" Businesses are not rational environments, they are emotional environments. They don't run by rational rules, they run by emotional ones. Everything is an exchange. You give attention, time, and energy (ATE) to things with the expectation of a return on that investment. How do we align our inner and outer Pursuits? – Getting secure and aligned on the inside leads to excellence on the outside. The best way to position yourself for external excellence is to prioritize internal fulfillment. Life & Career advice: Be a creator of the energy you need. Your energy comes from your purpose. "Don't follow your passion, just always bring it with you." "Your response needs to always be better than your circumstances."

Feb 6, 20231h 13m

510: Ramit Sethi - How To Think About Money: Saving, Investing, Spending, & Living Your Rich Life

E

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of other Learning Leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Ramit Sethi is the New York Times best-selling author of I Will Teach You To Be Rich. Millions of people read his work every month which focuses on personal finances, money in relationships, and he shares how you can define your rich life. His team has created online programs on making more money, finding your Dream Job, starting an online business, and mastering your inner psychology. Notes: If you have a partner, "create your journey together." Money is not something to be delegated to one or the other. Both should be involved. Ramit's book-buying rule: If you've even considered buying a book for one second, then BUY THE BOOK. If you learn just one new thing, it is worth it. The return on your investment is through the roof. When in doubt, buy the book. And Read the book. Ramit describes every detail of the conversation he had with his wife about signing a pre-nuptial agreement before they got married. "You should focus on $30,000 questions, not $3 questions." Top 5 Lessons from one year of interviewing couples about money Ramit shares how to get started with your money: automation, investing, and the other Big Wins of money. How to manage your money Fixed costs: 50%-60% Savings: 5%-10% Investments: 5%-10% Guilt-free spending: 20%-30% How to invest your money Target date fund - Vanguard Index funds Ramit advises that you do not pay a financial advisor based on AUM (Assets Under Management). Pay an hourly rate or a fixed cost. This will save you hundreds of thousands (or millions) of dollars over the course of 30-50 years. Decide what you want to spend your money on... What is your rich life? Create your money rules: For example, Ramit has unlimited spending on his health. And he has money set aside for philanthropic endeavors

Jan 30, 20231h 6m

509: Dr. Marc Schulz - Lessons From The World's Longest Scientific Study Of Happiness (The Good Life)

Text Hawk to 66866 to receive a carefully curated email from me each Monday morning to help you start your week off right... They are called "Mindful Monday." A perfect opportunity for you to be more thoughtful as you start your week. Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Dr. Marc Schulz is the Associate Director of the Harvard Study of Adult Development and an award-winning professor at Bryn Mawr College, where he directs the Data Science Program and is the Sue Kardas Ph.D. 1971 Chair in Psychology. He completed his BA at Amherst College and his Ph.D. at the University of California at Berkeley. He is the author of The Good Life: Lessons from the World's Longest Scientific Study of Happiness. Notes: "Relationships are at the core of human flourishing." Friendships - Map out your social universe. Are the connections uplifting or depleting? Ask, "what do I value about the person?" Be intentional about your relationships and how you invest in them. The quality of the relationship you have with your partner will determine how long you will live. As we get older, we tend to get happier. We accumulate emotional wisdom. We should focus more on relationships that give us emotional sustenance. This work is built on a bedrock of scientific research. At its heart, the Harvard Study of Adult Development. An extraordinary scientific endeavor that began in 1938, is still going Bob is the 4th director of the study, and Marc is its associate director. "Generativity" – In psychology, expanding our concerns and efforts beyond our own lives is called generativity and it's a key to unlocking the vibrancy and excitement of midlife. When asked at the end of their lives, "What do you wish you'd done less of? And more of?" The study participants often referenced their middle years and regretted having spent so much time worrying and so little time acting in a way that made them feel alive. The story of John Marsden and Leo DeMarco… Leo lived a rich life because of the relationships he fostered with his wife, daughters, and close friends. John put all of his effort into becoming a lawyer, becoming well-known, and didn't focus on his relationships. They ended up on opposite ends of the spectrum when it came to happiness. Research has shown that people who have a close colleague at work are more engaged and productive than those who don't. Close to half of your waking moments are spent thinking about something other than what you are doing. Loneliness increases your risk of death as much as smoking or obesity. Evolutionary theories: Survival depends on us coming together as groups. We are social creatures. How to handle remote/hybrid working environments? There is a cost to not being together. There is a cost to working alone. Friendships need repeated exposure. Doing tasks together builds friendships. You can't do those well remotely. Strangers on a Train: What do you want to do while on a train? Listen to music or talk with the stranger sitting next to you? Most will say that they would rather put their headphones on, listen to music, or read a book. However, the research suggests that you'll be happier if you spoke with a stranger on the train. Life/Career advice: Think about the nitty gritty of a job. Talk to people doing the job. Spend extended time with them while they are doing the job. See what it's like.

Jan 23, 20231h 1m

508: Richard Reeves - How To Be A Great Role Model, The Secret To A Fulfilling Career, And Why The Modern Male Is Struggling & What To Do About It

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of other Learning Leaders to receive a carefully curated email from me each Monday morning to help you start your week off right! Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Richard V. Reeves is a senior fellow in economic studies at the Brookings Institution. He is the author of Dream Hoarders (2017), and a regular contributor to the New York Times, Washington Post, Wall Street Journal, and The Atlantic. His latest book has made waves worldwide … It's called OF BOYS AND MEN: Why the Modern Male Is Struggling, Why It Matters, and What to Do about It. Notes: How to be a great mom and/or dad? Model the right behavior. Children believe their eyes more than their ears. It's our responsibility to be that positive role model for children. "The secret to life is to take your work seriously, but not yourself." Create a conversation with your team where all ideas are valued equally. "Communication just moves stuff around. Conversations make something new happen. "Boys are behind girls in education all over. College is now 60-40 women." "In the education system and in terms of many aspects of mental health, boys are really struggling. That isn't to say that girls aren't also struggling but in different ways. In terms of the education system, girls and young women have blown right past boys and men. There's actually a bigger gender gap in education today than there was 50 years ago." "Boys develop later than girls. They should go to school one year later than girls." "The pre-frontal cortex is the CEO of the brain. This develops later in boys than in girls. It's on us to recognize the facts and act accordingly. In this case, Richard is an advocate for starting boys in school one year later than girls." Richard's goal: "To create men who are acceptable at a dance and available in a shipwreck." What are the differences between men and women? "Women tend to have a higher level of agreeableness." "We now live in a world where 40% of women earn more than the typical man, where 40% of breadwinners in the U.S. are women. This is a gigantic social change that is entirely positive, looked at through one lens, and we should certainly celebrate it. But... It does raise this question, which is, well, what about men? What does it mean to be a guy in a world where the role of provider can no longer be presumed? What it means is that we urgently, desperately need to update our models of fatherhood, especially, and of masculinity, to fit with this new world." "The problem with men is typically framed as a problem of men. It is men who must be fixed, one man or boy at a time. This individualist approach is wrong." Life/Career advice: It takes time to understand how your talents will be best used. Be patient. It's not a race. Be the type of person that people want to work with… It sounds obvious, but it's not. Be pleasant, be on time, be a great teammate, be thankful, and do great work.

Jan 16, 20231h 13m

507: Jesse Cole - How To Build Your Idea Muscle, Create Unforgettable Experiences, & Earn Fans For Life

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of Learning Leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Jesse Cole is the founder of Fans First Entertainment and the owner of the Savannah Bananas. He's fanatic about fandom and launched the Savannah Bananas with one mission: to spark a fan-focused movement. The Bananas have sold out every game since their first season and have a waitlist for tickets in the thousands. They have entertained millions of fans in Savannah and at ballparks all over their country on their Banana Ball Tour. Notes: "So many business owners are focused on short-term profits. We are focused on long-term fans." "If you're not getting criticized, then you're playing it too safe." - When is the last time you were criticized for pushing it too far? Ideas are about quantity. Jesse writes down ten new ideas in his "idea journal" every morning. Most of them aren't that good. You have to get through the quantity to get to the quality. It's a numbers game. Send handwritten thank you notes to people. Tell them about the impact they've made on you. Jesse has done this for me multiple times and it always makes me feel good. Customers are transactional... Create fans for life. "Do for one what you wish you could do for many." Create special moments for people. One at a time. Do an energy audit: What activities give you energy? How can you do more of those? We learn who we are in practice, not in theory. We learn best through actual trial. Move from idea to execution quickly. If it doesn't work, move on. "I'm not afraid to be embarrassed. My biggest fear is being irrelevant." Jesse focuses a ton of effort on understanding his teammates (both players and everyone else who works for him) The love language assessment... He learned that the majority of his employees have "words of affirmation" as their top love language. "Recognition drives behavior." The job title for Jesse's executive assistant is "Executive Rockstar." What Jesse learned from Walt Disney and PT Barnum: Master storytellers They create attention "Without promotion, something terrible happens... Nothing." Watch "The Imagineering Story" on Disney Plus "They built Disney Land in less than a year!" "Money doesn't excite me. Ideas excite me." Advice: "Give without asking for anything in return. Give, give, give." 9 Rules To Banana Ball: Every Inning Counts - Create walk-off moments 2 Hour Time Limit 1 on 1 Showdown (if there is a tie). No extra innings. Walks are now springs (if you walk, it's a sprint) No Bunting (bunting sucks) No Mound Visits (they are boring The batter can steal first base (if a pitcher throws a passed ball) If a fan catches a foul ball, it's an out No stepping out of the box

Jan 9, 202353 min

506: Buzz Williams - The 9 Daily Disciplines, Constant Improvement, Loving The Process, & Being on Team Bus One

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of other Learning Leaders and receive a carefully curated email from me each Monday morning to help you start your week off right. Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 My Guest: Buzz Williams is the head Men's Basketball Coach at Texas A&M University. He's coached his teams to eight NCAA Tournament appearances in 13 years as a head coach. In 2020, Buzz was named the SEC "Coach of the Year." His teams have won 20 or more games in five of the last seven seasons. Buzz's teams have four Sweet Sixteen appearances. Buzz is known as a coach who helps his players on and off the court. He teaches regular life development sessions to his players called "Get Better 101." Notes: Buzz has nine daily disciplines. "Your decisions reveal your priority." Train body at 5:30, get steps at 7:30, write 2 thank you notes per day, write children a note on their favorite color note card every day, read a book a week, weekly date night with his wife, and on non-gamedays is 7 meaningful texts. "You can be whatever you earn the right to be." Team Bus 1 - The core group of people that make up the team. Those that sit on the bench and play in the games. In order to climb the ladder, you must go one step at a time. You can't skip steps. There are no hacks, no shortcuts. Being able to delay gratification is a superpower and creates the opportunity to make a big impact. It's the ability to show up each day and take one step at a time. "It's supposed to be hard. If it wasn't hard everyone would do it. The hard is what makes it great." "History rarely remembers the critics. It remembers the contributors. So contribute!" "Energized leaders can evoke energy from within others. But when the leader lets up a little, followers tend to let up a lot." "The reward for passing the test is earning the next test." "Being a boss is a job. Being a leader is something you earn." "Goliath is not there to kill you, he is there to introduce you." "Pressure is a privilege." (Billie Jean King book title) "Basketball is not the source, it is the vehicle." "While we are leading, our rate of learning must be at least as fast as the rate of change." "Your patience when you have nothing, and your attitude when you have everything are two things that will always define you." "You grow up thinking winning is the scoreboard at the end. But you learn there is so much that goes into the business of winning. Winning is the details-the discipline. The business of winning happens every second, and this business doesn't turn the lights off." "There's a ceiling to talent. There's no ceiling to someone's hunger & to someone's drive to be the best. How hard a team works, how hard they play, how together they are- there's no ceiling to that." Many times in life what's invisible is what's important. "True love does not have an agenda." Team Rules: Always tell the truth, no matter what Always be on time... 6 = early Be a great teammate... It compounds Never do anything to embarrass you/your family/your team/your school If anything is potentially a problem, please call Buzz What Buzz looks for when recruiting a player: Character IQ & EQ Work ethic - Do they want to work? Consumed with process Insatiable drive to get better A great teammate Life/Career advice: Never be without pen and paper. Take notes. Read more than you think you need to. Write down everything, about anything, all the time. Build trustful relationships. Seek to give to others and add value to their lives. Never turn down an opportunity to learn or work.

Jan 2, 20231h 18m

505: Yung Pueblo - How To Let Go of The Past, Connect With The Present, & Expand Your Future (Lighter)

Text Hawk to 66866 to become part of "Mindful Monday." Join 10's of thousands of other Learning Leaders and receive a carefully curated email from me each Monday morning to help you start your week of right! Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Diego Perez is a New York Times bestselling author who is widely known on Instagram and various social media networks through his pen name Yung Pueblo. Online he has an audience of over 2.7 million people. His writing focuses on the power of self-healing, creating healthy relationships, and the wisdom that comes when we truly work on knowing ourselves. His two books, Inward and Clarity & Connection were both instant bestsellers. Diego's third book, Lighter, debuted as a #1 New York Times best seller. Notes: Using a pseudonym - Yung Pueblo means "Young People." The pseudonym reflects a social commentary that points to humanity's coming growth and maturation. The name signals a time when we will collectively transition from being ruled by shortsightedness and self-centeredness to having an elevated appreciation of our interconnectedness, which normalizes treating each other with a new and considerate gentleness. Immigrants – Diego to the United States when he was 4 from Ecuador. His parents' bravery, how much they had to sacrifice, and how hard they worked to give him, his brother, and his little sister a better life in the United States. His mom cleaned houses and his dad worked at a supermarket. "For the first decade and a half, we felt the intense pressure of poverty." "I am less interested in debating and more interested in considering a topic collectively. Let's peacefully share what we know with each other. When we arrive at diverging points of view, let's focus on questions. How did you arrive to this point? Help me understand what you mean." "Saying less is incredibly helpful. Every thought is not valuable. Every feeling does not need to be voiced. What is often best is slowing down to spend time developing a clearer and more informed perspective. Ego rushes and reacts, but peace moves intentionally and gently." "You know you have matured deeply when you encounter someone's rough emotions and instead of letting their volatility consume you, you mentally affirm within yourself "I am not going to join them in their turbulence." "Find a partner who increases your power instead of diminishing it. Complimenting each other's qualities in a way where you make each other shine brighter is an immense gift. You not only lend your strengths to each other, you also keep the spark alive that inspires evolution." Great friends appreciate you and are not afraid of your growth. It's easy to be around them. You root hard for each other to do well and show support when it's not. Create a reflection process for yourself. Write down what you're grateful for… And reflect on the fact that everything is always changing. Reserve judgment. Don't be so quick to make up your mind about something. Instead of judging something or someone, approach them with curiosity and a sense of wonder.

Dec 26, 202257 min

504: Jeff Shesol - Moonshot Goals, Driver vs. Passenger Mentality, & Creating Your Own Fate

Text Hawk to 66866 to become part of Mindful Monday. Join 10's of thousands of other learning leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Jeff Shesol is a multi-hyphenate leader. He's a Rhodes Scholar, a historian, a presidential speech writer, and a 3-time best-selling author. He also had a comic strip called thatch that was nationally syndicated from 1994–1998 when it appeared daily in more than 150 newspapers. Notes: If you're going to set moonshot goals for your team, you must relentlessly communicate them to all involved. The what, why, how, and when… Relentlessly communicate with vivid clarity. Focus, Purpose, Urgency… This was what was lacking before President Kennedy and Lyndon Johnson helped take fragmented groups and bring them all together. Focus, Purpose, and Urgency. How can you do this for your organization? John Glenn – A leader of action. He didn't let fate determine the outcome of his life. He went after what he wanted. He had a bias for action. In a world of drivers and passengers, John Glenn was a driver and that's what led to him leaving his mark in the world. John Glenn – "Friendship 7—designed to fly itself—had begun drifting to the right, like a car with its front wheels out of alignment. Glenn took the control stick—not without satisfaction. He was a pilot, by training and temperament, and pilots take control." Press conference to introduce astronauts… John Glenn said, "I was brought up believing that you are placed on earth… with sort of a fifty-fifty proposition. We are placed here with certain talents and capabilities. It is up to each one of us to use those talents and capabilities as best as we can. A higher power will certainly see that I am taken care of if I do my part of the bargain." The space program may be the profession that requires the highest risk tolerance aside from the military. It is no surprise the original 7 astronauts were all test pilots. The Flight Director of the Apollo missions, Chris Kraft, is quoted as saying: "if we thought about odds, we wouldn't do it (launch man into space)." Bob Gilruth, head of NASA, also said: "we don't have enough chimpanzees" responding to criticism that not enough test launches were done. JFK, despite his outward speeches, was initially reluctant to go to the moon and was skeptical if it was a waste of time and money. Publishing your work can change your life... In 1997, President Bill Clinton read Mutual Contempt and invited Shesol to become one of his speechwriters. During his three years at the White House, Shesol became the deputy chief speechwriter and a member of the senior staff. Sustaining Excellence: Need to evolve, and be open to change. Musicians take risks with new albums. Be willing to take those risks as a leader. Continue to challenge yourself. Keynote speeches: Do not ever let them get stale... But have one fundamental core message. Dr. Martin Luther King had a core theme of every speech. Life and Career advice: "In your 20's, figure out where you can make your great contribution." Trial and error is good. What energizes you the most?

Dec 19, 202259 min

503: Sherri Coale - Choosing The Hard Path, The Art of Asking, Learning From Shakespeare, & Winning On & Off The Court (Lessons From a Hall of Fame Coach)

Text Hawk to 66866 to become part of "Mindful Monday." Receive a carefully curated email each Monday morning to help you start your week off right. Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 The Hard Makes It Good - A league of their own — Tom Hanks — when Geena Davis (Dottie Henson quit saying it just got too hard). " "Of course it's hard. If it wasn't everybody would do it. It's the hard that makes it great." Writing - A writing life may seem to lie somewhere on the other side of the moon from a life in athletics, but the two are scary similar in the things that they require. They're both ridiculously hard, even if they sometimes look easy. And the reward for either isn't what you get at the end, it's what you go through to get there. The process in both is the prize. Great teachers — "Great teachers crack open a door and cue the siren's song that lures you in. Once inside, they give you hard. And then they let you decide what to do about it. I live indebted to them for the view." The art of asking — Dr. Darryl Tippens — a Shakspere class... "I admired all he knew, but I admired what he did with it even more." "His questioning and blatant unwillingness to give us the answers made us work for our conclusions. The process and the product stayed with us. We learned that what we strain for, sticks." The job — "if a leader's primary job is to be a dealer of hope, Whitney Hand was a leader of rare air." It's not about the trophy - After winning the state championship, on the bus ride home with the team, Sherri noticed that she had left the trophy behind accidentally. And she said,"it so had never been about what you get in the end." Confidence is self-governed. Nobody can give it to you and nobody can take it away. I've found that regularly doing hard things helps me earn more confidence. The makeup of a great point guard: An outward perspective. They care more about setting their teammates up than themselves. A capacity for understanding what each person needs. Athletic eyes - They have a broad spectrum. They see things before they happen. Sturdy, innate confidence. Sherri's Grandma: She was very observant. She spoke with purpose. No wasted words. "She taught me how to be observant and listen." "Coaches are great tellers. They aren't always great listeners. Questions are so much better than statements." Great mentors don't give you the answer. They teach you how to think. They teach you how to figure it out on your own. What makes up a great player (beyond the skill to score a basketball)? The intangibles: They build relationships They're observant They pay attention They are intentional about how they "do life" What do you value most? "Curiosity." "You can't wring your hands and roll up your sleeves at the same time." Advice: What makes your heart sing? Work to figure that out. What is that thing in you?

Dec 12, 20221h 9m

502: Vitaliy Katsenelson - The Art of a Meaningful Life (Soul In The Game)

Text Hawk to 66866 to become part of "Mindful Monday." Receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 VItaliy Katsenelson was born in Murmansk, USSR, and immigrated to the United States with his family in 1991. After joining Denver-based value investment firm IMA in 1997, Vitaliy became Chief Investment Officer in 2007, and CEO in 2012. Vitaliy has written two books on investing and is an award-winning writer. Known for his uncommon common sense, Forbes Magazine called him "The New Benjamin Graham." "I guess I was born in Russia but made for America." The two ways to look at life. Like an airport… Where you rush to get through it. Or an art museum. Where you take time to enjoy your surroundings. I think we should treat more days like they're an art museum. "When you love what you do, your work stops being work and becomes a craft. And no matter what it is, you do it with pride, love, and care." "In our relationships, we should set a goal, not for someone to love us, but to behave according to our values (to be worth loving) and to be a good, caring partner. We cannot control whether people will love us, but we can control our actions and our behavior." "I'm perpetually in beta. This in beta attitude is liberating, as it gives you the chance to constantly improve yourself; to learn and grow. This doesn't mean you need to be buried in self-help books. You just need to have this in beta attitude." "The best way to guard ourselves against our ego is by thinking of ourselves as evergreen students." Albert Einstein said, "As our circle of knowledge expands, so does the circumference of darkness surrounding it." We should welcome the circumference of darkness wholeheartedly. How Zeno, the founder of Stoicism approached his students: "He did not claim to be a physician-- he saw himself as a patient describing the progress of his treatment to fellow patients in the hospital beds beside him." When Vitaliy's mother died (he was young), it made him appreciate his dad much more. I think we'd all be better off if we made the most of the time we have with the people we love and never take them for granted. What Vitaliy learned from Warren Buffett? He was not a present dad. It's important to be in your kids lives. It's a gift to get to drive your kids to school. Sit side by side with your children and talk (car rides, sit at the bar at restaurants, go on walks) Vitaliy plays chess and he loses a lot... "Losing is part of tuition." Seneca said, "Time discovers truth." Attention is the currency of time. "Writing is the most important thing that happened to me." Spend two hours a day organizing your thoughts. Writing helps you do that... "Create a connection between the unconscious and conscious mind."

Dec 5, 20221h 5m

501: Paul Smith - How To Tell Stories That Inspire Change and Produce Results

Text Hawk to 66866 to become part of Mindful Monday. Join 10''s of thousands of other Learning Leaders and receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Paul Smith is one of the world's leading experts on organizational storytelling. He's the author of multiple best-selling books including Lead with a Story (which is now in its 11th printing, and published in 7 languages around the world), Sell with a Story, and The 10 Stories Great Leaders Tell. Notes: "Decide what values you want your organization to have. Then find and capture stories that illustrate them. Remember, if you don't have strong company value stories, you probably don't have strong company values." Fill your story with surprises to pique your audience's interest and memory. Often the best way to spread a company's values and culture are through stories. Use stories to forge strong relationships between diverse team members. Stories can be used to inspire employees, even when times are tough. – You could spout nonsensical motivational phrases about "giving it 110 percent" – or you could tell an inspiring story. A successful story is comprised of only three ingredients — you need context, action, and the result (CAR). As NYU social psychologist Jonathan Haidt observes, "The human mind is a story processor, not a logic processor." Your job is to help the other person make a decision. To do that, they need to rely on both logic AND emotion. "Your first objective in a sales call should be to get buyers to tell you their stories, not the other way around." The James Watt story – Keep 1 or 2 small vital pieces of the story and save them for the end. The aha moment. The surprise makes it more memorable for your audience. Asking better questions… Instead of saying, "What keeps you up at night?" Ask… "Tell me about a moment…" You can also use this when walking home from the bus stop with your children. Instead of saying, "How was school today?" Ask, "Tell me about your day at school…" "We generally don't tell our personal stories at work because we work with strangers. They remain strangers because we don't tell our personal stories. You have to break the cycle." "Sometimes getting your employees to be more creative isn't the problem. The problem is getting their less-than-imaginative boss to give them the space to invent. Innovation isn't a linear process. Inventors need the freedom to play with ideas to see what fruit they will bear. A well-meaning boss might think he's doing his job by keeping his team focused on the most productive areas to explore. But when you insist on knowing what the fruit will be before allowing the play, many of the most revolutionary discoveries might stay undiscovered." "Many of life's failures are people who didn't realize how close they were to success when they gave up." The most effective stories play on people's emotions. – We can take an example from Texas, which in the 1980s was ridden with so-called "litterbugs." The government tried its best to combat littering by appealing to emotions, and publishing advertisements that showcased a person weeping at the sight of environmental destruction due to litter. While touching, these ads had no effect. The worst litterers were people with little concern for the environment. So, the government changed directions, What did they do? (Don't mess with Texas) Literally. The slogan was developed by the Texas Department of Transportation for an anti-littering campaign. "It's not just a prideful remark, trying to pick a fight," says Jeff Austin III, commissioner of the Texas Transportation Commission. "It's don't litter in Texas, don't mess up Texas." There are three types of learners: 40 percent of us are visual learners, 40 percent are auditory learners and the remaining 20 percent are kinetic learners. Stories attract all three – a story's imagery influences visual learners, the vocabulary appeals to auditory learners, and the emotions and feelings connect with kinetic learners.

Nov 28, 202257 min

500: AJ Hawk, Keith Hawk, & Pat McAfee - Influential Leaders, Keys To A Great Partnership, Living Life As A Movie, & Celebrating 500 Episodes!

E

Text Hawk to 66866 to become part of Mindful Monday. Join 10's of thousands of other Learning Leaders to receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Notes: AJ Hawk is the all-time leading tackler in Green Bay Packers history. He won a National Champion at Ohio State University and was voted captain of the Green Bay Packers Super Bowl-winning team (2010-20110 He was inducted into the Ohio State University Hall of Fame in 2019. Currently, he is a co-host on The Pat McAfee Show which airs weekdays on YouTube. (AJ is my younger brother) Keith Hawk spent 30+ years as a sales leader. At one point, more than 1,000 people were in his charge. Keith now regularly speaks around the world on such topics as Leadership, Principled Negotiation, Consultative Selling, and Building Thriving Corporate Cultures. He is the co-author of two popular business books, Get-Real Selling, and Terrific – Five Star Customer Service. (Keith AKA "Pistol" is my dad) Pat McAfee is a future billionaire and the founder/CEO of Pat McAfee Industries. He's the host of "The Pat McAfee Show" which airs weekdays on YouTube from 12:00-3:00. Pat recently agreed to a deal with FanDuel which has them spending more than $140 million to be the title sponsor of his YouTube progrum. Prior to launching his media career, Pat was named the "punter of the decade" from his time booming balls for the Indianapolis Colts. Pat is also a WWE color commentator, professional wrestler (he once wrestled Stone Cold Steve Austin), and analyst on ESPN's College GameDay. In WWE, fans and critics often deem Pat as one of the greatest color commentators of all time for his humorous comments, his energy, and his charisma. "When you grow up you tend to get told that the world is the way it is and your life is just to live your life inside the world. Try not to bash into the walls too much. Try to have a nice family life, have fun, save a little money. That's a very limited life. Life can be much broader once you discover one simple fact: Everything around you that you call life was made up by people that were no smarter than you. And you can change it, you can influence it… Once you learn that, you'll never be the same again." - Steve Jobs quote that Pat has hanging up in his studio. "I view life as a movie." - Pat McAfee Keys to a great marriage: Pistol - "On our wedding bands, we had "C, C, C" engraved. They stand for: Communication Consideration Cuddling Questions from fans of The Learning Leader Show: Haley Erickson – CPA: What an achievement! I glean so much from your work and am thankful you share this material with the world. My question: Who is one of the most impactful people in your life and how have they impacted you? Rob Stevens, Leadership Consultant: This is very personal to me. I'm curious what your dad would say about adding value as more and more people get beyond 60. I see a lot of older people, with a lot of wisdom and experience, either retiring or getting pushed to the side. I'd be interested if he has any ideas on how those of us that are over 60 can continue to make significant contributions. It's kind of the question that you like to ask about advice for kids just out of college wanting to make a difference only the other end of the spectrum. David Salvador - VP at Gogo Aviation: Congratulations Ryan! "What is the most impactful investment you can make in yourself for your career?" The draft: It's your birthday dinner. None of your family or close friends can make it. You can invite any person in the world and they will be there. Who are your 5? Pistol: Steve Martin, Pete Rose, Paul McCartney, Al Michaels, James Taylor Ryan: The Rock, Dave Chappelle, Dave Matthews, Peyton Manning, Doris Kearns Goodwin, Taylor Swift AJ: Tom Cruise, Amelia Earhart, Sean Casey, Tiger Woods, Tim Dillon

Nov 21, 20221h 24m

499: Cody Keenan - Working With The Most Powerful Person In The World, Taking Big Risks, & The Art Of Speechwriting

Text Hawk to 66866 to become part of "Mindful Monday." Receive a carefully curated email from me... Each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Cody Keenan has written with President Barack Obama since 2007, working his way up to chief speechwriter. He's been named the "Springsteen" of the Obama White House, even though he can't play an instrument, and Obama calls him "Hemingway." His first book, Grace, became an instant New York Times Bestseller. Notes: The use of productive paranoia. Cody said, "I was so afraid to fail that I would do anything to succeed." – We can use fear as fuel… Storytelling – As a speaker, it is our job to help the people in the audience see themselves in the place of the hero in the story. When you're preparing for your next team meeting or town hall address, think about that and how you tell the stories that you do. Singing at the Eulogy in Charleston - If you want an A+ performance, you have to choose to go for it. You can get a B by playing it safe, but you won't perform with excellence unless you have the courage to go for it. In less than 10 years, Cody went from mailroom intern in Congress to chief speechwriter in the White House. My goal is to "write a speech that sings." 'In less than 10 years, I went from mailroom intern in Congress to chief speechwriter in the White House,' President Obama said he relied "on Cody not just to share my vision, but to help tell America's story." "He's a brilliant writer. He's relentless." The first speech Cody wrote was for Senator Ted Kennedy. Right after President Obama's 2004 Democratic convention speech that put him on the map. You write: "To see someone else speak words I'd written sent electricity right up my spine and out my hair."

Nov 14, 202254 min

498: Ted Rath - "Do Your Habits Today Align With Your Goals Of Tomorrow?" (VP of Player Performance For The Philadelphia Eagles)

E

Text Hawk to 66866 to become part of "Mindful Monday." Receive a carefully curated email each Monday morning to help you start your week off right. Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Ted Rath the VP of Player Performance for the Philadelphia Eagles. Prior to coming to Philadelphia, Ted spent three seasons (2017-19) with the Los Angeles Rams as the head strength and conditioning coach. In 2017, Ted was named the Strength Coach of the Year by the Professional Football Strength and Conditioning Coaches Association, an award voted on by the league's strength and conditioning coaches. Los Angeles finished as the healthiest team in the NFL based on adjusted games lost due to injury. *At the time of this recording, the Philadelphia Eagles are currently the only undefeated team in the NFL. Notes: Do your habits today align with your goals of tomorrow? What is your daily process? If you set big goals, what actions are you taking to get closer to achieving them each day? The greatest players LOVED being coached. They demand it and are seeking it. Do you? Are you seeking out a coach? Are you asking for it? What processes do you have in place to get feedback, learn, and get better? How to Lead Others: Most of us want 3 things To feel APPRECIATED in their environment. To feel PROTECTED by those in charge of them. To feel that they are a part of something BIGGER than themselves. Do this through connecting. To connect, you must have trust. To build trust, you must be vulnerable. Once you allow yourself to be vulnerable, you can earn trust. Be an active listener. Listen to connect instead of listening to reply. The greatness of quarterback, Jalen Hurts: Sets high standards for himself: The standard is the standard Loves being coached Constantly works on his craft Stoic: He's calm, consistent, and poised. Ted was part of the decision-making team when deciding the next head coach for The Eagles: Nick Sirianni's five core values: connecting, competition, accountability, intelligence, and fundamentals – connecting is always first. Getting Fired: "It was my 7th year with the team. We had gone to the playoffs the prior year 2014 in Jim Caldwell's first year. In 2015 we started out rough at 1-7 through the first half of the season. We played in London that year, and before leaving for the airport we fired our OC, OL, and asst OL coach. Through the staff shuffle, I ended up helping coach Special Teams during the second half of the season. Our Equipment Manager told me during practice on the first day in London as they were setting up my headset. We ended up finishing strong and going 7-1 in the second half of the season (our only loss was the Thursday night hail mary that Aaron Rodgers completed to Richard Rodgers). After we came back home from London we fired our team President and GM. At the end of the year, the new GM told me he had to let me go to make it look like they were making significant changes in the media." "The climb is about one step at a time." The obstacle is the way: Discipline and perception let you clearly see the advantage and the proper course of action in every situation, without the pestilence of panic or fear. Control your emotions and keep an even keel. How you react to every situation is YOUR CHOICE. Find the opportunity in the obstacle. Self-Discipline must be combined with logic while working through obstacles. Be honest with your self-assessment. Failure is part of all successful team and individual journeys: You don't need to fear it, you just have to refuse to let it beat you We either WIN or LEARN Fail Forward Trials in life will not define you... How you respond to them will. Persistence helps you get what you want, but CONSISTENCY helps you keep what you have earned. Consistency creates trust.

Nov 7, 20221h 11m

497: Julian Treasure - How To Speak So That People Will Want To Listen

Text Hawk to 66866 to become part of Mindful Monday. Receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Julian Treasure is a sound and communication expert. His TED Talk, "How to speak so that people want to listen" is in the top 10 TED talks of all time and collectively, his 5 TED talks have been listened to more than 100 million times! He is also the best-selling author of How to be Heard and Sound Business. Notes: "I was taught this exercise many years ago by a wise old friend named Charlie. I was bemoaning someone being in my way and Charlie put his hand on my arm. "You know, resentment is like drinking poison and expecting the other person to die," he said. When we're unconsciously in the habit of judging and blaming others, it can have a huge impact on our well-being." You can't judge and love at the same time. Being judgemental is the opposite of being curious. "Being judgemental comes from ego and from darkness in the soul." Julian's values: Write them down. Be clear. They help you make decisions... Faith - A decision that all will be well Love - Wish people well Acceptance - Go with the flow Gratitude - Be focused on the half-full bit of the glass There are 4 foundations that we can stand on if we want our speech to be powerful and make change in the world HAIL - To greet or acclaim enthusiastically H - Honesty - Be clear and straight A - Authenticity - Be yourself I - Integrity - Do what you say. Be your word. L - Love - Wish them well. "If you're really wishing someone well, it's hard to judge them at the same time." 7 deadly sins of speaking Gossip Judging Negativity Complaining Excuses Exaggeration Dogmatism Listening is a skill. Hearing is a capability. Listening is making meaning from sound. You can practice it and master it. As leaders, we need to continue working on this skill to ensure the people we're leading know they are heard and seen. We all can picture that bad boss that looked at their phone while we talked to them. Let's not be that person. Listening is making meaning from sound...

Oct 30, 20221h 9m

496: Donald Miller - Be The Hero, Add Value To Others, & Don't Trust Fate To Write Your Story (LIVE! In Nashville)

Text Hawk to 66866 to become part of "Mindful Monday" -- Join 10's of thousands of other Learning Leaders who start their week with a curiosity-inducing email. Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Donald Miller is the Founder/CEO of Storybrand, a marketing company. He is also the Founder/CEO of Business Made Simple, an online platform that teaches business professionals everything they need to know to grow a business and enhance their personal value on the open market. He is the author of several books including the bestseller "Building a StoryBrand." We recorded this podcast in front of a live audience at my 2022 Growth Summit in Nashville, TN. "I don't think any of us should trust fate to write the story of our lives. Fate is a terrible writer." – It's on us to take ownership of our lives and write our own stories. The 4 Roles We Play In Life: The Victim - The character who feels they have no way out The Villian - The character who makes others small The Hero - They accept their own agency. They know what they want. They face their challenges and transform. The Guide - The character who helps the hero How do most value-driven people see themselves? They see themselves as an Economic Product on the Open Market -- (be a good investment to attract further investment) "They are obsessed with getting people a strong return on the investment made in them. People who are obsessed with being a good investment attract further investment and get to enjoy more personal economic value. When you offer greater economic value within the economic ecosystem, you are paid more, given more responsibility and promotions, and are sought after by customers looking for value. In business, your boss may really like you, but in large part, they see you as an economic investment. There is nothing wrong with that. So how do we become ridiculously successful? By making other people absurdly successful." They are relentlessly optimistic - Staying optimistic, you dramatically increase the chances that at some point you will succeed. The more optimistic you are, the more willing you will be willing to try. Successful people fail all the time. The difference is their willingness to keep trying. They know the right way to engage in conflict - Conflict-avoidant people are rarely chosen to lead. All human progress happens by passing through conflict. They have a bias towards action - "There is one thing every successful person has in common: They have a bias towards action." They don't let ideas die on the vine. They take action to make those ideas happen. " Fear is a manipulative emotion that can trick us into living a boring life."

Oct 23, 202250 min

495: Julia Boorstin - Interviewing Powerful CEOs, Building Confidence, & Becoming A Talent Magnet (When Women Lead)

Text Hawk to 66866 to become part of "Mindful Monday." Full show notes at www.LearningLeader.com Twitter/IG @RyanHawk12 https://twitter.com/RyanHawk12 Julia Boorstin is CNBC's Senior Media & Tech Correspondent. She covers media with a special focus on the intersection of media and technology. In 2013, Julia created and launched the CNBC Disruptor 50, an annual list she oversees, highlighting the private companies transforming the economy and challenging companies in established industries. She's the author of a new book called, "When Women Lead - What they achieve, why they succeed, how we can learn from them." Julia's parents inspired her to pursue hard things and instilled in her a love of asking questions. As parents, we should do the same. Asking questions is a sign of respect and that you care. We should ask more questions than we answer both at work and at home. Approach people with curiosity. It's how we show that we care. Julia found a unique way to add value to her employer: Creating the Disruptor 50 list. It's important for us to find unique ways to add value to our company and do work that inspires us at the same time. It's evident that Julia loves it and because of that, both CNBC and Julia win. She has taken an entrepreneurial approach to her career at CNBC and has come up with and championed many ideas that have been impactful and built her career. She shares how you can do that too… Julia shares her preparation process for interviewing a powerful leader like Sheryl Sandberg or Bob Iger. "I didn't have a background in business. I had to over-prepare." How to become a talent magnet and attract effective leaders to want to work for you... She shares the biggest takeaway that you learned from interviewing thousands of CEOs and executives including Katrina Lake, Gwyneth Paltrow, Whitney Wolfe Herd, Jennifer Hyman, and more. Advice Julia got from her dad: "The road is always better than the inn." Enjoy the process. "The best way out is always through." Don't look for shortcuts. "I can't go on, I can't go on, I'll go on." Be persistent. How to build confidence? Get the reps... Do it a lot. Confidence is built through action. Commonalities of excellent leader: Humility Focus High adaptability quotient Communal leadership Empathy "Make your own characteristics a superpower." Life/Career advice: Be willing to fail It's a volume game Be prepared for brainstorming meetings. Have a portfolio of ideas. Julia's book writing process: She interviewed 120 leaders What can men do to be supportive? "Men need to understand the statistics. Diversity = more value." Be a talent magnet. Be honest about what you don't know.

Oct 16, 202254 min

494: Mayor Eric Adams - Authenticity, Honesty, & Changing From Within... A Conversation With The Mayor Of New York City

Text Hawk to 66866 to become part of "Mindful Monday." Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Mayor Eric Adams has served the people of New York City as an NYPD officer, State Senator, Brooklyn Borough President, and now as the 110th Mayor of the City of New York. Notes: When Eric was 15, he was beaten by a police officer. "Instead of saying woe is me, I said why not me?" He became a police officer... Mentor, Reverend, and Civil Rights Leader, Herbert Daughtry, encouraged him to change the system from within. If you have a problem with a system, try to change it from within. Instead of complaining about it, do something about it. Take action. A mindset shift: "There is something I'm supposed to learn from this." – Shifting our minds from blaming and complaining to asking ourselves, "What can I learn from this?" Mayor Adams became President of a Black officers association before founding his own group, 100 Blacks in Law Enforcement Who Care. The New York Times has called Mayor Adams, "The mayor who never sleeps." - He's known to be up early working and go out late at night… Including going to clubs like Zero Bond (a private club) and not being afraid to take pictures with fellow New Yorkers while holding a vodka/soda in hand… Being perfectly imperfect. Authenticity, being genuine. Mayor Adams goes out to clubs and drinks with his fellow New Yorkers. He doesn't hide it. So many politicians put up a facade. An image that isn't real. Part of his appeal is that he's real, he's human… We all want that. Cleaning up his diet – After 9/11, he relied on comfort food (quarter pounder or a bucket of KFC). One day in 2016, he woke up blind in his left eye and suffered nerve damage in his feed, which could have led to amputation. His diabetes was killing him. He switched to a plant-based diet and lost 35 pounds. (and wrote a book about it) "I would rather be a person that is authentic and make mistakes than robotic and be a fake," Adams says, sitting on the couch in his office. "Folks are tired of just these terrible fake leaders. They're always trying to live up to someone. Always." What does Mayor Adams think about those who use the phrase, "Defund the Police?" "They don't get it." "After protests, you must do something to protect. You cannot simply protest, you have to protect." "All I can say, have your haters become your waiters when you sit down at the table of success."

Oct 9, 202233 min

493: Patrick Lencioni - Becoming More Humble, Leading With Curiosity, & Understanding Your Working Genius

Text Hawk to 66866 to become part of Mindful Monday. Join 10's of thousands of learning leaders from all over the world better understand how you can become a more effective leader. Text Hawk to 66866 for more... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 My guest: Patrick Lencioni has written 14 books on business management, particularly in relation to team management. He is best known as the author of The Five Dysfunctions of a Team, a popular business fable that explores work team dynamics and offers solutions to help teams perform better. He's also written The Ideal Team Player, The Advantage, The Motive, and his latest book is called The Six Types of Working Genius. Notes: Pat loves The Pat McAfee Show because of their candor, humor, and authenticity. "Humility is a virtue. You can practice it." "Seek first to understand prior to trying to be understood." Be curious. "If we don't understand them, we judge them." The opposite of judgment is curiosity. When you're humble, there is no sense of entitlement. Good teammates? "They take ownership of their mistakes and work to correct them." Must take ownership of it to improve. The Ideal Team Player -- Humble, Hungry, Smart. The Five Dysfunctions Of A Team: Absence of trust - unwilling to be vulnerable within the group Fear of conflict - seeking artificial harmony over constructive passionate debate Lack of commitment - feigning buy-in for group decisions creates ambiguity throughout the organization Avoidance of accountability - ducking the responsibility to call peers on counterproductive behavior which sets low standards Inattention to results - focusing on personal success, status, and ego before team success The Six Types of Working Genius: Wonder – People with this genius can't help but question whether things could be better in the world around them. They are troubled whenever they see unmet potential, and they are constantly curious and on the lookout for the need to change something. Invention – This type of genius is all about creativity. People who have it, love, to generate new ideas and solutions to problems and are even comfortable coming up with something out of nothing. Discernment – People with this type of genius have a natural ability when it comes to evaluating or assessing a given idea or situation and providing guidance. They have good instincts, gut feel, and judgment about the subtleties of making decisions that integrate logic, common sense and human needs. Galvanizing – This type of genius is about bringing energy and movement to an idea or decision. People who have it like to initiate activity by rallying people to act and inspiring them to get involved. Enablement – People with this type of genius are quick to respond to the needs of others by offering their cooperation and assistance with a project, program, or effort. They naturally provide the human assistance that is required in any endeavor, and not on their own terms. Tenacity – This type is about ensuring that a given project, program, or effort is taken to completion and achieves the desired result. People who have this genius push for required standards of excellence and live to see the impact of their work. Pat's areas of working genius: "I am naturally good at and drawn to what we call Invention and Discernment, I like to come up with new, original ideas, even when it's not what's called for. And I love to use my intuition to evaluate and assess ideas and plans to see what would be best. My areas of frustration are Tenacity and Enablement, meaning I struggle to push projects through to completion after the initial excitement wears off, and I have a hard time providing assistance to others on their terms. That doesn't mean I can't do those things, because all of us have to do things we don't like or aren't good at sometimes. But if I'm in a situation where people are relying on me as their primary source of enablement and tenacity, that's not good for me or for them in the long run." Pat is a "discriminating ideator." My areas of working genius: Discernment and Tenacity. The assessment says: "You are good at and enjoy using your intuition and instincts to evaluate and assess ideas or plans, and pushing projects and tasks through to completion to ensure that the desired results are achieved." "You are what we call a judicious accomplisher."

Oct 2, 20221h 5m

492: Scott Galloway - Finding What You're Good At, Handling Criticism, & What It Means To Be A Man

E

Text Hawk to 66866 to become part of Mindful Monday. Receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Scott Galloway is a professor at New York University's Stern School of Business, where he teaches brand strategy and digital marketing to second-year MBA students. A serial entrepreneur, he has founded nine firms, including L2, Red Envelope, Prophet, and Section4. In 2012, he was named one of the "World's 50 Best Business School Professors" by Poets & Quants. He's the author of multiple best-selling books including The Algebra of Happiness, The Four, and Adrift. Notes: Leaders who sustain excellence: Demonstrate excellence in what they do. "People want to follow people who are excellent at their job." They hold people accountable "Excellent leaders are generally kind to others and establish goodwill with many people." "Your job is to find something you're good at, and after ten thousand hours of practice, get great at it. The emotional and economic rewards that accompany being great at something will make you passionate about whatever "it" is." "I tell my students that nothing wonderful, I'm talking really fantastic, will happen without taking a risk and subjecting yourself to rejection. Serendipity is a function of courage." "If you don't get criticism it means you aren't saying anything." What does it mean to be a man? "Being a responsible head of household that provides for your family and is a real partner with someone and raising kids and checking that instinctive box — being a good father, being a good husband … raising responsible, civic-minded kids. It's also realizing that if your partner is better at being the head of household and being the provider you get out of the way and support them to do it." "The most dangerous person in the world is a broke and alone male, and we are producing too many of them." Greatness is in the agency of others… When I asked Scott about how he's built his career, his first thought was about the others who he's surrounded himself with. Greatness is in the agency of others. Your ability to attract and retain talented people will be the difference between a good career and a great one… We should spread kindness. Have security in yourself and give people compliments they deserve. "The most interesting 5 minutes I've had in a long time" - Anderson Cooper describing Scott Galloway "This guy is a walking applause break" - Bill Maher describing Scott Galloway Scott has sat on the boards of Gateway Computer, Urban Outfitters, Eddie Bauer, The New York Times Company, University of California Berkeley, Panera Bread, and Ledger, a crypto wallet. He hosted the CNN+ host of a business and technology show, No Mercy No Malice.

Sep 25, 202240 min

491: Matthew Dixon - Overcoming Indecision, Managing Risk, & Taking Control Of The Conversation (The Challenger Sale)

Text Hawk to 66866 to become part of "Mindful Monday." Receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Notes: Matthew Dixon's first book, The Challenger Sale: Taking Control of the Customer Conversation, was a #1 Amazon as well as Wall Street Journal best seller. He is also the co-author of the customer experience bestseller The Effortless Experience: Conquering the New Battleground for Customer Loyalty and the sequel to the Challenger Sale, The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results. His new book is called The Jolt Effect. The paradox of choice is real – People don't want more options. They want someone who can confidently advise them on what to do. A challenger ultimately teaches someone something new and adds value to their life. A challenger is not afraid to take control of the conversation and has the confidence to show how what they're offering will make someone else's life better. Think outside the box whenever possible. Be a bit skeptical. Ask why. Question things… That's how we grow and learn and potentially find a better way. The Challenger: As a Challenger, you offer a new perspective to your prospect and don't shy away from conversations about money. You understand what brings them value and leverage that information to deliver an irresistible pitch — and to tactfully pressure them. Remember the three T's: You teach them something valuable, tailor the sales pitch, and take control over the conversation. The Hard Worker: The Hard Worker strives to get better in their role but doesn't necessarily focus on the customer's value drivers. The Lone Wolf: The Lone Wolf is a high performer but not necessarily a team player. Confident in their selling skills, they exceed quotas but are difficult to deal with interpersonal. The Relationship Builder: When you think of a salesperson, you're thinking of the Relationship Builder. These sales reps get in contact with a gatekeeper at their target company and slowly try to create an internal advocate. The Problem Solver: The Problem Solver is adept at finding solutions for issues in both the team and the prospect's business. They drive results by eagerly solving problems and keeping all stakeholders in the loop. The JOLT EFFECT Judging the level of customer indecision. Indecision is driven by a specific human, psychological factors that pop up in specific ways within purchases. The best sellers use these drivers as a way to qualify and forecast based on the buyer's ability to decide. Offering a personal recommendation. Indecisive buyers—feeling overwhelmed by choices—struggle to make tradeoffs as decisions progress. The best sellers use specific techniques to guide buyers toward the best options. Limiting purchase exploration. Indecisive buyers easily fall prey to analysis paralysis. High performers who limit the exploration effectively close off "rat holes" customers' heads down which can eat up time and introduce delays in the purchase process. Taking risk off the table. Hesitant buyers are gripped by uncertainty about promises made during the sales process. JOLT sellers employ creative methods for reducing perceived risk, and building momentum toward decisions. Advice: Challenge yourself - push your comfort zone Think outside the box wherever possible Question things Have empathy Teach others

Sep 18, 20221h 0m

490: Dandapani - Becoming More Self-Reflective, Having A Purpose, & Creating Unwavering Focus

Text Hawk to 66866 to become part of Mindful Monday. Receive a carefully curated email from me each Monday morning to help you start your week off right... Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Dandapani is a Hindu priest and a former monk of 10 years. He originally got a degree in Electrical Engineering, then left it all behind and spent a decade studying under the guidance of one of Hinduism's foremost spiritual leaders. He gave a TEDx talk that has been viewed over 5.6 million times and his GoalCast videos have been watched more than 75 million times. He's also written a book called, The Power of Unwavering Focus Notes: We need a core purpose in life. Your purpose defines your priorities. It's worth it to do the work to understand this. Self-reflection needs to become part of your routine. Excellence = Clarity of purpose, a burning desire, and understanding WHO is aligned with your purpose and developing those relationships fully. Remember, life is finite. It will end. Let's make the most of it. You'll often hear parents say to their kids, "we just want you to be happy." Happiness should never be pursued. Rather, one should pursue a lifestyle where the byproduct of living that lifestyle is happiness. We generally think of concentration as a skill we're born with, rather than a skill we need to be taught and then cultivate by practicing over time. Would you expect to be an expert piano player naturally? Of course not - you would seek instruction, and then practice for years in order to grow your skill. Concentration, in short, is the ability to keep awareness on one thing until you consciously choose to move it to something else. Distraction, on the other hand, is awareness being controlled by your environment (the people and things around you) without conscious choice. We are what we practice. The reality is that most people are not conscious of the fact that they are practicing distraction all day every day and hence why they are masters at distraction. The idea is to build concentration, willpower, and mastery of awareness into your days little by little, growing your skill over weeks, months, and years. Dandapani's guru has the biggest influence on his life. The role of a mentor is to empower people with tools and help them gain perspective. Book: Think and Grow Rich. Once you experience something, you can't un-experience it. A guru takes deep responsibility for someone's life. "You can only say no if you know what to say yes to." Learn to focus: Dedicate time in the morning. Find a quiet space. With self-reflection, there can be no mask. Excellence = Clarity of purpose Who are you aligned with?

Sep 15, 20221h 1m

489: Todd Henry - Asking Uncomfortable Questions, Solving Big Problems, & Casting Your Vision

Text Hawk to 66866 to become part of Mindful Monday. Receive a carefully curated email to help you become a more effective leader. Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Todd Henry is an international speaker and best-selling author of 6 books including, The Accidental Creative, Herding Tigers, Die Empty, and his latest book is called The Daily Creative. Notes: The mantra Todd tells himself before going on stage is, "Be Present. Be Yourself." This is a reminder to be in the room, and pay attention to the nuance... And don't try to be someone you're not. Don't apologize for your existence. Authenticity shows that you have skin in the game. I am putting my actions where my mouth is. We crave real experiences: We do business with human beings. The most valuable thing we can do is make genuine connections with people. Make people feel seen and known. Creativity is problem-solving. If you solve problems every day, you're creative. Have a BIG VISION. Walt Disney started as a cartoonist. Todd has Disney's business plan from 1967 hanging up on his wall. All arrows point to the creative output of the film team. Do the "What would blow your mind?" Exercise. Write a list of things that would blow your mind if you accomplished them in the next 10-15 years. What did you do? Who did you do it with? What impact did it have on others? Our greatest work will be accomplished in the community of others. Todd intends to influence 28 million people. That is roughly 17% of working Americans in his field. That ambition points his mind in a direction. Where do good ideas come from? Adjacent possibilities. "I'm not trying to build a business. I'm trying to grow a life." It's important for your kids to see you doing work. You must grow comfortable with Asking Uncomfortable Questions – Brilliant, effective creative professionals are willing to ask inconvenient and uncomfortable questions. Difficult Conversations – Douglas Stone wrote, "Difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values." Clean and dirty fuels — proving doubters wrong or proving supporters right? Detractors can be helpful if they care about you. Reward leading behaviors rather than trailing outcomes. Reward the behavior -- "That was a brave choice." Advice: Get a job and add as much value as you can. Be resourceful. Figure out how to get things done. Understand where you can uniquely add value and pay attention to what's needed. Stick around long enough to connect the dots. Don't follow your passion. What works better? Put in the hard work to master something rare and valuable, then deploy this leverage to steer your working life in directions that resonate. Todd had bumper stickers made that said: "Safety is not an option." Coming up with safe answers over and over will make us irrelevant. "If you are not inspired, you will not inspire other people." Focus on your inputs. You must take time to read, meet with mentors, and learn from a variety of sources. Pause. Reflect. As leaders, we must make this a priority. Buffalo, Not Cow – "Son, I need you to be the buffalo, not the cow." In Colorado, when storms come, they almost always brew from the West. And then what happens is they roll out towards the East. Cows can sense that a storm is coming from this direction. So, a cow will try to run East to get away from the storm. Without knowing any better, the cows continue to try to outrun the storm. But instead of outrunning the storm, they run with the storm, maximizing the amount of pain, time, and frustration they experience from that storm. Buffaloes run at the storm and by running at the storm, they run straight through it, minimizing the amount of pain, time, and frustration they experience from that storm. Prune Relationships – Sometimes we need to cut ties with people who drain us.

Sep 11, 20221h 11m

488: Cassie Holmes - How To Expand Your Time, Focus On What Matters Most, & Live A Happier Life

Text Hawk to 66866 to become part of Mindful Monday. Receive a carefully curated email from me each Monday morning to help you start your week off right! Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 Cassie Holmes is a Professor at UCLA's Anderson School of Management. Cassie is an expert on time and happiness. Cassie is the author of the book, Happier Hour: How to Beat Distraction, Expand Your Time, and Focus on What Matters Most, which is based on her wildly popular MBA course, "Applying the Science of Happiness to Life Design." Notes: What do the happiest people do? They have strong, supportive relationships They feel a sense of belonging They feel safe and healthy "We have control over what we do and how we spend our time." Turn routines into rituals - Cassie does this for her Thursday morning coffee dates with her daughter. I do the same going to the pool with my daughter. Time poverty is prevalent for 50% of Americans. How to handle back to back to back meetings? It's unsustainable. Your team needs you to be full. Over time, you will not perform at an optimal level if you don't give yourself time to think, reflect, analyze the situation, and make a decision. Do a time tracking exercise and analyze what is the best use of your time. Block time on your calendar each day for yourself. And hold to it. Learning from admired elders – Ask, 'what is your greatest source of pride?' 'what is your greatest regret?' - Invest the time to learn from someone who is older than you that you admire. How to be happier? Unhappy activities can be made less painful by reframing them (bundling them with something fun or remembering its purpose–why you're doing it) Reflect back on your last two weeks. When did you feel the most joy? A weekly coffee date with your daughter? Swimming together? Whatever it is… How can you intentionally create more moments of joy for yourself? If you have less than two hours of free time (leading to feelings of stress) or more than five hours of free time (undermining your sense of purpose), you'll likely feel unsatisfied in your life. In between is the sweet spot— and most of us can achieve this with a few simple exercises provided in this podcast. Why we tend to put off current enjoyment for the sake of tasks we "should" do and why we should do this less. Dr. Holmes says we need to identify and commit to activities that make us happy so we don't later feel regret from missing out on life's good stuff. Focusing on time increases happiness because it motivates you to spend your time more deliberately. Recognizing that your remaining time is limited and thus precious helps you savor life's everyday moments of joy. Tracking Time Exercise: based on how you're currently spending and actually experiencing your hours, identify which times are truly the most and least happy. Connecting socially, spending time outside, and being mindful during the hours you spend have the greatest impact on the happiness experienced in your day. The Five Whys Exercise: uncover your purpose. Eulogy Exercise: learn what really matters to you by how you hope to be remembered. Gallup Poll: Do you have a best friend at work? Counting times left exercise: How many times have you done it in the past month? How many more do you have left? How many meals will you share with your parents? Realize that it's probably not that many. That realization will help you cherish the time.

Sep 4, 202252 min