The Home Service Expert Podcast

Frank DiMarco is the Chief Executive Officer of Service Champions Group. Prior to taking over the company, he was Service Champions' Chief Operating Officer from 2018 and brings over 30 years of operational experience in the home services industry, including serving as Vice President of Operations with Horizons Services and Regional Manager with Goodman. Over the years, he has brought foresight, integrity, and tenacity in delivering customers the absolute best home service experience. In this episode, we talked about growth strategies, operations, business acquisition...

Joel Weldon is a seasoned professional speaker with a remarkable career spanning over four decades. He is an executive speech coach and keynote speaker at Joel Weldon's Ultimate Speaking System and "Success Comes In Cans," a custom corporate seminar for sales and leadership coaching. Impressively, Joel is a recipient of the coveted Communication & Leadership Award and The Golden Gavel, the highest honor in the speaking profession, reserved for only the most outstanding communicators. In this episode, we talked about public speaking, business strategies, people skills…

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about buying or selling companies, hiring technicians, recording financials, task delegation…

Dan Martell is the founder and CEO of SaaS Academy. He is a serial entrepreneur, investor, and coach who has helped thousands of entrepreneurs worldwide build successful businesses. He is passionate about helping entrepreneurs achieve their goals and has consequently developed a range of resources to support them, including his podcast, "The Growth Stacking Show," and his best-selling book, "Buy Back Your Time." In this episode, we talked about negotiation, time management, coaching…

Keegan Hodges is the co-CEO of Best Home Services and a board member at Apex Service Partners, a leading national provider of air conditioning, plumbing, and electrical services. Keegan was honored with the Business Ambassador Award, presented by Gov. Rick Scott, and has achieved a remarkable feat by winning the Carrier Corporation President's Award for six consecutive years. In this episode, we talked about private equity, acquisitions, integrations...

Omar Zenhom is the co-founder and CEO of WebinarNinja, as well as the host of the popular podcast The $100 MBA Show, which consistently ranks among the best business podcasts in over 30 countries, with over 190 million downloads. From brick-and-mortar to e-commerce to SaaS, Omar learned the art of entrepreneurship from real-world successes and failures, ultimately dropping out of Wharton's MBA program to build and manage his own companies. In this episode, we talked about webinars, podcasting, communication, personal growth...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about the performance pay models, franchising strategies, lead generation, marketing, hiring technicians…

Jeremie Brecheisen is the Managing Director of Gallup's CHRO Roundtable, where he advises executives and senior leaders on their culture and performance. He is an experienced public speaker, having presented at many public conferences in the fields of HR, Technology, and FinTech, among others. Overall, he has served as a keynote speaker at international conventions with audiences of over 30,000 and live-streaming audiences of more than 10,000 people. In this episode, we talked about human resources, talent acquisition, leadership…

Wade Langston Swikle is the founder and CEO of 2 College Brothers Moving, Storage and Franchising, He is also the founder of Smarter Moving Solutions LLC and the co-founder of Moving Titan Retreats, a mastermind retreat that brings together ambitious moving company owners worldwide to uplift the moving industry. Wade started his moving company with $600 and a pickup truck at the age of 21 while a student at the University of Florida over 11 years ago. From there, he grew the company to a multi-million dollar business with multiple locations and is now successfully franchising the concept. In this episode, we talked about the moving industry, upselling practices, franchising, market seasonality...

Chris Yano is the CEO of RYNO Strategic Solutions and has been leading the company since 2008. He is an experienced business owner, investor, and philanthropist with a heart for the trades and a successful history working in the home services digital marketing and advertising industry. Chris is also the host of the popular "To The Point Home Services Podcast," which offers marketing solutions to help more companies grow. In this episode, we talked about customer relationships, private equity, lead generation…

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about the performance pay model, team building, management strategies…

Diamond Dallas Page is a pro wrestling icon, movie star, global entertainer, inspirational speaker, and worldwide fitness guru. He gained fame in the world of wrestling during the 1990s and early 2000s, primarily in World Championship Wrestling (WCW) and later in World Wrestling Entertainment (WWE). Today, he is changing lives with his global DDPY Fitness brand while continuing to entertain millions. He's moved from a headliner in the ring to headlining documentaries, movies, and action series on Netflix. In this episode, we talked about careers, discipline, work habits…

Keith Mercurio is currently the Senior Director of Executive Success at ServiceTitan and is the Founder/CEO of Ethical Influence Global. For more than seven years, he was the Director of Training for Nexstar Network, wherein he built and refined over 20 transformational training programs, oversaw the development of a 15-person training staff, conducted over 120 events per year, and trained 7,000 people annually. In this episode, we talked about coaching, public speaking tips, relationships…

Colonel Martha McSally is an American politician and former military pilot who served as a United States senator for Arizona from 2019 to 2020. Martha is a real-life Top-Gun lady, pioneering combat-proven leader, inspirational speaker, and a celebrated author of the book "Dare to Fly." She is also an expert on building excellent teams founded on camaraderie, trust, and the ability to perform under pressure when the stakes are incredibly high. Now, she takes these lessons from the cockpit and the skies of Afghanistan to equip teams to reach maximum potential as high-performing individuals and significantly contributing teams within organizations. In this episode, we talked about team building, task delegation, managing people…

Sean Michael Crane is the founder and CEO of Unstoppable #365MFR, an Elite Self-Mastery Program for Men looking to maximize their results in all aspects of life. He is the host of the Unstoppable Mindset Podcast found on YouTube and all major platforms. Sean is also the best-selling author of his memoir "Prison Of Your Own, Break Free Of Limitations And Unlock Your True Potential," which describes his journey from a hopeless adolescent, depressed and addicted to drugs and alcohol to a man living a life of purpose today. In this episode, we talked about growth mindsets, business relationships, fitness routines, discipline…

Brian Burton is the current VP of Sales for One Hour Heating and Air Conditioning of Southeast PA where he trains the next generation of professionals in the trades on how to sell the right way. He formerly trained technicians for the Benjamin Franklin Plumbing and Mister Sparky Electric on how to identify and present solutions to homeowners strategically. Additionally, he is the host of the "Waste No Day" Podcast, a podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. In this episode, we talked about sales strategies, hiring technicians, plumbing…

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...

Joe Polish is the Founder of Genius Network®, one of the highest-level groups in the world for successful entrepreneurs, where he has helped build thousands of businesses and generated hundreds of millions of dollars for his clients. He is the host of three sales and marketing podcasts including iLoveMarketing.com, 10xTalk.com, and GeniusNetwork.com. Joe has also been featured in Fortune and Forbes for curating the annual Genius Network Event and the 100k Group. In this episode, we talked about marketing channels, building relationships, sales strategies…

Lee Haight is the CEO and owner of RRCA (Roofing & Reconstruction Contractors of America, LLC), a renowned company specializing in commercial roofing restoration services, and is the leader of one of America's top 25 roofing companies. He has trained over 3000 people in the last three years at SkyDiamonds University, the first online university for roofing contractors. Lee also founded The Blue Collar Empire - a network created to help all home service contractors acquire talent, get customers, and extract profits. In this episode, we talked about employee management, roofing services, sales coaching…

Tom Peregrino is the President of Service Nation, the US's largest home service best practice organization. He has over 25 years of experience in the home service industry. Tom first started out in sales in the mid-1990s and then eventually owned and operated his own company, Daffan Cooling and Heating. In 2021 he sold his company and joined Service Nation to create Alliance Premier, a large-scale coaching and training platform. In this episode, we talked about KPIs, recruitment strategies, contractors…

Ian McCarthy is the CEO of the Blue Claw Group and president of the National Basketball League of Canada. Having a diverse professional background that includes accounting, landscaping, and basketball, he has an impressive knack for understanding the financial intricacies of running successful businesses. Known for his unique insights into company metrics and the art of navigating financial nuances, he has grown his landscaping business into a multi-million dollar company. In this episode, we talked about the importance of understanding your business numbers, leveraging technology, building better connections in the industry…

Dean Jackson is the co-Founder of 90-Minute Books and the owner of NewInformation since 2003. He has been helping entrepreneurs and realtors make more money as a real estate coach and internet marketer. Dean also co-hosts the ILoveMarketing.com podcast and is the author of "Breakthrough DNA: The 8-Profit Activators," where he shares ideas on how to accelerate business growth regardless of the entrepreneur's current situation. In this episode, we talked about marketing strategies, client referrals, customer relationships…

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about service agreements, business growth, marketing tools…

Uzair Ahmed is a Solutions Consultant at Cottonwood Automation, a home-service business process automation and outsourcing firm mainly for plumbing and HVAC systems. After graduating with a degree in Chemical Engineering from the University of Alberta, he started his career in a hybrid sales and technical role at Baker Hughes. Now, he works with business clients to reduce their costs by up to 60% through automating workflows and building an offshore team. In this episode, we talked about automation, employee appreciation, hiring and training strategies…

Kevin Newton is the founder and CEO of Honest Abe Roofing, America's largest and most successful roofing franchise that focuses on consultations, installations, and repairs. He recognized the importance of operating like a retail business, emphasizing advertising and customer service as key pillars for success. Kevin's leadership and innovative mindset have shaped Honest Abe Roofing into a trailblazing force in the industry. In this episode, we talked about franchise models, business systems, management strategies…

David Wood is the Founder of Focus.ceo, one of the world's largest coaching businesses. He has trained high-performing entrepreneurs, executives, and even prison inmates around the globe, becoming #1 on Google for "life coaching". David is the author of Get Paid For Who You Are, and is the host of the "Tough Conversations Podcast". In this episode, we talked about business coaching, hiring strategies, tough conversations…

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 700 employees in 19 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about customer retention, business strategies, task delegation…

Al Levi is a consultant and CEO of the 7-Power Contractor and one of the contributors of the book The Home Service Millionaire. He was rated as one of the 25 most influential contractors in the United States by Plumbing and Mechanical Magazine, where he has also been a longtime columnist. He now helps other contractors learn how to run their businesses with less stress and more success through consultations, workshops, and webinars. In this episode, we talked about business manuals, org charts, standard operating procedures…

Michael Disney is a co-owner and the COO for CEO Warrior, a business consulting, training, and mentoring firm that uses proven methods to help small businesses overcome obstacles and achieve success. He began his career as an automotive electrical specialist and later worked as a lead generator at Gold Medal Service in 2013, contributing to the company's highest record-sales month at $3.5 million as Director of Sales. In this episode, we talked about recruitment strategies, lead generation, financial freedom…

Sean Michael Crane is the founder and CEO of Unstoppable #365MFR, an Elite Self-Mastery Program for Men looking to maximize their results in all aspects of life. He is the host of the Unstoppable Mindset Podcast found on YouTube and all major platforms. Sean is also the best-selling author of his memoir "Prison Of Your Own, Break Free Of Limitations And Unlock Your True Potential" that describes his journey from a hopeless adolescent, depressed and addicted to drugs and alcohol to a man living a life of purpose today. In this episode, we talked about self-mastery, business growth, social media...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about payment structures, marketing strategies, equity incentive programs…

Anthony Cafagna is the founder and CEO of All City Plumbing, a highly rated plumbing company established in 2009 during the Great Recession. Based in Rancho Cucamonga, Anthony ensures that his business is up to date with the latest technology and equipment to solve plumbing problems as safely and efficiently as possible. Through his successful leadership in tough economic times, All City Plumbing now has approximately 90 employees, 80 vans and generates over $20 million in annual revenue. In this episode, we talked about pricing strategies, practice groups, CRM strategies...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $200 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about onboarding, employee discipline, advertising, insurance, operating manuals, sales...

Andy Elliot is the CEO and Co-founder of The Elliot Group, the fastest growing automotive sales training company and virtual training program in the world which currently trains 185,000 salespeople across the globe. He also runs the largest car sales training channel on Youtube while hosting a live automotive sales seminar called "The Master Closer Seminar" based in Scottsdale, Arizona. In this episode, we talked about sales training, recruitment strategies, leadership mindsets…

David Neagle is the founder and President of Life is Now Inc., a multimillion-dollar global coaching company that helps thousands of entrepreneurs, experts, and self-employed professionals gain the confidence and find the right mindset to expand their business. David has been in the coaching and mentorship industry for 20 years and has expanded to more than 30 countries. He also hosts "The Successful Mind Podcast," and is the best-selling author of "The Millions Within: How to Manifest Exactly What You Want and Have an EPIC Life!" In this episode, we talked about business growth strategies, visionary leadership, personal growth…

Jason Shandy is the Director of Digital Marketing for Southern Air LLC, a company that aided in building his extensive background on digital marketing for large private equity-backed home service conglomerates. Over the years, he has demonstrated high level expertise on Search Engine Marketing in a variety of verticals across multiple markets. Johnny Wenzel is a marketing consultant at ServiceTitan, who's passionate about saving contractors money on ads and helping them win. In this episode, we talked about artificial intelligence, digital marketing, search engine optimization…

Dr. Paul White is an experienced psychologist & speaker, and co-author of the book "The 5 Languages of Appreciation in the Workplace''. Dr. White has taught around the world, and his expertise has been requested by major organizations such as Microsoft, NASA, the CDC, and more. Based on extensive research, he has developed practical ways for leaders and employees to communicate authentic appreciation. In this episode, we talked about employee appreciation, business strategies for lower staff turnover, more positive work environments…

Charlie Felker is the co-founder of Free-2-Grow, a company that provides back-office support to service-based companies, allowing the owners and operators to focus on their customers and growing their businesses. Free-2-Grow offers its customers the services of a full-time office manager at half of what it would cost to hire someone full-time and provides team support with its cross-trained staff. In this episode, we talked about entrepreneurship, customer service, leadership, management…

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about business growth and strategy, franchising, pricing, marketing, people management...

Darius Lyvers began his career at F.H. Furr Plumbing Heating Air Conditioning & Electrical, Inc. in 2001 as a sales consultant. As a sales consultant, Darius was known for setting and breaking sales records. Due to his success in the field, Darius was promoted to the role of Sales Manager in 2010. In 2016, Darius was promoted to the position of Chief Operating Officer, where he oversees all aspects of the F.H. Furr business operations. As COO, Darius has grown the company's revenue from $37 million in 2016 to more than $90 million in 2021. In this episode, we talked about growth, mergers and acquisitions, sales, training…

John Ruhlin is the co-founder of the Ruhlin group, and is the world's leading authority for maximizing customer loyalty through radical generosity. An entrepreneur and international keynote speaker, he is also the author of Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase Referrals, and Strengthen Retention. In this episode, we talked about company culture, human resource management, franchising, relationship building…

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about marketing, pricing, operations, business growth and strategy...

Geoff Smart is the Chairman and Founder of ghSMART. Founded in 1995, ghSMART helps Fortune 500 CEOs & boards, billionaire entrepreneurs, and heads of state to confidently achieve their goals through hiring, developing, and leading talented teams. Dr. Smart is also the New York Times bestselling author of Who, Leadocracy, and Power Score: Your Formula for Leadership Success. In this episode, we talked about team and organizational effectiveness, hiring, company culture…

Amanda Holmes is the CEO of Chet Holmes International which has worked with over 25,000 businesses worldwide. At age 24, she inherited her father's multi-million dollar enterprise, which specializes in helping companies double their sales. In this episode, we talked about The Dream 100 strategy, leadership, sales, marketing, business growth...

Ken Haines was appointed CEO of the Wrench Group in 2016, transitioning from his role as the owner and CEO of Coolray, which he held since 2003. Ken brings with him 44 years of experience in the home services industry. Since becoming CEO of Wrench Group, Ken's leadership has guided the company to become one of the largest, non-franchised home services companies in the United States, growing the organization from $165 million to $1 billion in 6 years. In this episode, we talked about mergers and acquisitions, business growth, leadership, marketing, equity...

Mark Spencer is the Chief Operating Officer and Co-founder of Consumer Fusion. He has been in the reputation management space for the past 10 years. His key mission is improving and protecting Consumer Fusion's clients' online reputation, and working with good companies that want to look great, not bad companies that want to look good. In this episode, we talked about branding, marketing, reputation monitoring, review removal and generation...

Tommy Mello is the author of Home Service Millionaire and the founder of A1 Garage Doors, a $150 million-plus home service business with over 500 employees in 16 states. Through HomeServiceMillionaire.com and the Home Service Expert podcast, Tommy shares his experience and insights to help fellow entrepreneurs scale their businesses. In this special episode of the Home Service Expert podcast, Tommy answers your biggest questions about human resource management, documentation, lead conversion and lead generation, pricing, business expansion...

Anna Tutckaia is the Head of Marketing at ManyChat, the world's leading chat marketing platform that helps businesses across 190 countries engage and support billions of customers in real-time and at scale. She is also the Co-Founder at Scalefully, a marketing agency focused on customer acquisition for software and eCommerce brands. In this episode, we talked about demand generation, mobile marketing, influencer campaigns, web analytics, and chat automation...

Doriane Mouret is the VP of Marketing at Jobox, a software company that provides home service marketplaces with an AI infrastructure to directly connect their customers with home service pros. As an experienced leader and entrepreneur, Doriane understands the challenges that come with starting and managing your own business. Today, Doriane helps home service pros overcome the challenges they face when scaling their business and building their careers by embracing technology. In this episode, we talked about social media, digital marketing, influencer marketing, market research, and AI...

Dan Antonelli is the President and Chief Creative Officer of KickCharge Creative, an award-winning New Jersey-based branding agency that specializes in helping home service businesses redefine themselves and stand out with disruptive brands. With more than 2,000 home service brands under his belt, Dan and his team have overseen the branding of more home service businesses than any other brand agency in the world. In this episode, we talked about branding, digital marketing, graphic design, market research, trademarking and copyright…