The Gartner Talent Angle

Managers work hard to provide a steady stream of continuous feedback to coach employees and help them achieve their goals. However, by taking an "Always-on" approach, managers may actually be hindering employee performance. Tune in to this episode of the Talent Angle to hear Gartner's own Jaime Roca, Senior Vice President of Research & Advisory, and Sari Wilde, Managing Vice President of Research, share insights from their new book, "The Connector Manager". Learn how providing targeted feedback while connecting employees to those who are better suited to address their needs not only increases employee engagement, but triples the likelihood that they will be high performers.

*This Spotlight is an excerpt from our full interview in 2017. Nobody likes a jerk, but what if YOU are one? We talk with Bob Sutton, a professor of organizational behavior at Stanford University and author of A**hole Survival Guide: How to Deal with People that Treat You Like Dirt.

Rebels are generally seen as troublemakers whose decisions create chaos in our lives and workplaces. However, what if we saw these unconventional outlooks and rule-breaking decisions as constructive rather than destructive? Tune in to this episode to hear Francesca Gino, Tandon Family Professor of Business Administration in the Negotiation, Organizations & Markets Unit at Harvard Business School and author of "Rebel Talent: Why it Pays to Break the Rules at Work and in Life" discuss how can we challenge the status quo in both our work and personal lives to drive positive change.

*This Spotlight is an excerpt from our full interview in 2017. Play keeps us in the moment. It is unpredictable and fun, and it keeps people's attention. So why not play in the workplace? In this episode, we talk to Elizabeth Cushing, the President and COO of Playworks, on how to use play tactics originally used on children to promote a healthy, profitable organization.

Are your employees a cost or an investment? How can your company design and manage operations in a way that satisfies customers, employees, and investors? Join us to hear Zeynep Ton, adjunct associate professor in the operations management group at MIT Sloan School of Management and the author of The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs & Boost Profits, discuss how operational excellence and treating your employees like an investment leads to great employee experiences.

*This Spotlight is an excerpt from our full interview in 2017. We don't talk about love in the workplace. But what if we told you the best leaders are realizing the importance of self-awareness, love, and going deep within themselves in order to be a great leader? Bob Rosen, global CEO advisor, organizational psychologist, and bestselling author talks to us about how the best people go deep within themselves to determine their story.

What happens when your workplace is exposed to incivility? What should you do if you are the target of this hostility and aggression? Tune in to this episode of the Talent Angle to hear Christine Porath, Professor at Georgetown University's McDonough School of Business, teach you how to navigate incivility in the workplace and enhance your own influence and effectiveness through simple acts of civility and respect.

*This Spotlight is an excerpt from our full interview in 2015. Zappos made history when it announced plans to transition to a holacracy -- a management-free corporate structure. Tune in as Hollie Delaney details the pitfalls, successes, and lessons learned.

Lessons about organizational culture and entrepreneurship can be found in some unlikely places--including the American prison system. Listen to Jeff Smith, a former Missouri state senator who spent a year in prison, discuss his experience and what the prison world can teach us about the business world.

*This Spotlight is an excerpt from our full interview in 2016. Tune in to this episode to hear Kathleen Hogan, Chief People Officer at Microsoft, talk about their technique called "Screening In" to drive cultural change through diversity at Microsoft.

What do Ralph Lauren, Larry Ellison, Julian Robertson and Bill Walsh all have in common? Certainly all of them are known for being successful, but there's one thing that distinguishes these superbosses from their peers: the ability to groom talent. Listen to Sydney Finkelstein, award-winning professor at Dartmouth College, share secrets of becoming a superboss and the types of people strategies they employ.

*This Spotlight is an excerpt from our full interview in 2016. Susan Cain believes that the rise of introverts is the next big trend that will impact leadership. Yet while introverts often prove to be more effective leaders they are less likely to be selected for leadership. Cain explains why we dramatically undervalue introverts and how we lose in doing so. She also explores how companies can get the most out of introverts, how introverts can think about themselves differently, and why now is the time for introverts in business.

Discover the patterns that govern behavior at your organization. Gabriel Weinberg, CEO of DuckDuckGo and author of Super Thinking, joins the Talent Angle to explain how and when to leverage the mental models that accelerate effective decision-making for employees and business leaders alike.

What if Eisenhower wasn't the genius we though he was? How does naked leadership lead to better decision making? Chris Fussell, former Navy SEAL Officer and Partner at McChrystal Group, talks to us about the "leader myth" and "naked leadership. He discusses how we often aggrandize leaders of a successful project or mission and how he worked in the military with senior leaders to expose themselves to uncertainty on a daily basis.

In a culture obsessed with SAT scores and early success, Rich Karlgaard, Silicon Valley-based publisher and entrepreneur at Forbes media, reveals a groundbreaking exploration of late bloomers and their unique strengths that companies often overlook.

*This Spotlight is a 20 minute excerpt from our full interview in 2017. How can we screen out the chaos to make work more satisfying, productive, and meaningful? Cal Newport, author of Deep Work, joins us to share the tools and rules for deep, meaningful work.

Want to become a world-class HR leader? Listen to Roberto di Bernardini, Head of Global Human Resources and board member of CHRO Global Leadership Board, present the global standards of an HR leader, backed by the world's leading experts CHROs and most distinguished CHROs.

*This 20 Minute Spotlight was edited from our one-hour interview in 2017. Culture is increasingly becoming a pivotal part of organizational strategy. Join us as we talk to Red Hat Executive VP and Chief People Officer DeLisa Alexander about how Red Hat works with both leaders and employees to include characteristics of transparency, inclusivity, agility, and so much more into their culture through open source decision making.

The greatest teams in sports history had one thing in common: a captain with an unconventional set of skills and tendencies. Sam Walker, author of The Captain Class, has unearthed a new mold of leadership that doesn't always mean the best or the most bombastic individuals. Listen to this episode to discover the seven core qualities of the Captain Class - from extreme emotional control to tactical aggression and the courage to stand apart.

Structure often stifles innovation, yet organizations need both to thrive. How can business leaders foster radical innovation while maintaining operational excellence? Listen to this premier entry in our three-part series on innovation to discover how to design an organization that scales as fast as we scale technology.

Is your idea "loony"? Or is it a "loonshot"? Listen to this episode to hear Safi Bahcall, physicist, biotech engineer, and author of the book "Loonshots", help you determine whether your crazy idea is a game-changer and prevent you from killing it off before it has a chance to bloom.

*This 20 Minute Spotlight was edited from our one-hour interview in 2017. We repeatedly and predictably make wrong decisions throughout, and in many aspects of, our lives. Dan Ariely wants to make the concepts of behavioral economics more accessible by describing them in non-academic terms so that more people will learn about this type of research and get excited about using some of the insights to enrich their own lives.

Progressive organizations lead with their people strategies to shape business outcomes. Daniel Marsili, Co-chair for the CHRO Global Leadership Board and Chief Human Resources Officer at Colgate-Palmolive Company's, provides practical guidance for HR leaders to more effectively create, execute and align a people strategy that drives performance.

*This 20 Minute Spotlight was edited from our one-hour interview in 2017. Is it good business to be good people? Venture capitalist Anthony Tjan, author of Good People, talks to us about the strategic advantage of hiring good people - those that are committed to continuously cultivating the values that help them and other become the fullest versions of who they are. Real value creation, Tony argues, comes form real enduring cultures that focus on people, rather than relying solely on metrics and outputs that have traditionally guided business decisions.

Good managers are made, not born. Julie Zhuo, author of The Making of a Manager and Facebook's VP of Product Design, reveals practical advice on how managers can help their teams achieve greater outcomes. Whether you're new to the role or struggling with culture, listen to this episode of the Talent Angle to learn what to do when everyone looks to you for guidance.

CEO and founder of The Return on Disability Group and author of Unleashing Different, Rich Donovan is a globally recognized subject matter expert on the convergence of disability and corporate profitability. Rich provides corporate and government clients with insights and tools to frame disability as a global emerging market. His proprietary and proven process translates disability success factors into specific actions that create sustainable value. He is an expert on guiding companies and investors to understand the factors from the disability perspective that drive innovation and ultimately customer value. The Barclays Return on Disability ETN listed on the New York Stock Exchange on September 11th, 2014 under the ticker RODI. Rich has been named one of the Top 50 Most Influential People with Disabilities in the world by UK-based Powerful Media and Shaw Trust. He holds an MBA from Columbia Business School and was a Proprietary Trader and Portfolio Manager at Merrill Lynch. He also happens to have cerebral palsy.

Is great leadership a myth? General Stan McChrystal, co-author of Leaders: Myth and Reality, joins the Talent Angle to debunk the many myths that surround the concept of leadership. Drawing from the examples set by history's most renowned leaders, Stan believes the lessons we commonly draw from their lives are seldom the correct ones. Listen to this episode to learn more about how true leadership can be a catalyst for achieving higher-level outcomes. *This is a bonus video podcast

Disruptive technologies have upended existing business operating models, are threatening jobs at unprecedented pace and scale, and are bringing whole industries into question. All of this change is creating a new social contract between employers and employees. Listen to Abbe Luersman, the CHRO for Ahold Delhaize and a member of Gartner's CHRO Global Leadership Board, discuss how organizations can prepare for new labor market realities.

Rapid business model disruption, AI, expiring skills, new to world skills, changing customer preferences and transparent job markets have broken the talent model companies have operated under for decades. Using millions of data points from TalentNeuron, Gartner VP and Workforce Futuring Evangelist Scott Engler shares how these changes have upended the way companies plan and recruit and how forward thinking companies use external labor market analytics to predict and adapt to create a competitive advantage. For more on Talent Neuron visit: https://www.gartner.com/en/human-resources/talentneuron.

It's not easy to deliver more value from less work. Steve Denning, author of the "The Age of Agile", argues that even global giants such as Barclays don't have to be born agile in order to act entrepreneurially. Listen to this episode of the Talent Angle to understand how organizations can harness the power of their teams, customers, and networks to ultimately deliver value on a larger scale than ever before.

What if everything you've been taught about management is wrong? Aaron Dignan, author of Brave New Work, believes that our organizations are broken not by our people or their leaders, but by operating systems such as hierarchy and compliance. Listen to this episode of the Talent Angle to learn how to reinvent the way work gets done at your organization through a groundswell of autonomy, trust, and transparency. Harness the human complexity of your workforce to usher in the Future of Work.

*This 20 Minute Spotlight was edited from our one-hour interview in 2017. Many people have ideas, but only a few stand out and make their mark. What differentiates those that are successful from those that fail? Dorie Clark, branding expert and author of both Reinventing You and Stand Out, takes us through the steps to reinvent, rebrand, and stand out in a world of increasing competition. LIsten as we learn how to exercise our reinvention muscles and go from cultivating a network to building a community of followers.

How do we develop talent to prepare for an uncertain future? How can HR evolve to influence organizational strategy? These are the kinds of critical questions that Gartner's CHRO Global Leadership Board--a network of HR executives from some of the world's leading companies--has set out to answer. Tune in to hear Ceree Eberly, Chair of the CHRO Leadership Board and former Chief People Officer at Coca-Cola, discuss the future of HR and the CHRO Global Leadership Board's work in the first of a four-part series. https://www.gartner.com/en/human-resources/chro-global-leadership-board

Is great leadership a myth? General Stan McChrystal, co-author of Leaders: Myth and Reality, joins the Talent Angle to debunk the many myths that surround the concept of leadership. Drawing from the examples set by history's most renowned leaders, Stan believes the lessons we commonly draw from their lives are seldom the correct ones. Listen to this episode to learn more about how true leadership can be a catalyst for achieving higher-level outcomes.

*This interview was excerpted from our one-hour interview in 2016. Derek Van Bever, Senior Lecturer and Director of the Forum for Growth and Innovation at Harvard Business School, talks with Gartner about how to better inform decisions about business model innovation and what it can mean for talent. Many attempts at business model innovation fail. Derek Van Bever argues that executives need to understand how business models develop through predictable stages over time -- and then apply that understanding to key decisions.

Do your employees feel safe asking questions or admitting their mistakes in the workplace? Tune in to this episode to hear Amy Edmondson - Harvard Business School Professor and author of The Fearless Organization - share how psychological safety in the workplace is critical for fostering employee performance and innovation and creating a culture where talent can feel safe to express their left-field ideas, correct their mistakes, and turn half-finished thoughts into the next big thing.

*This interview was excerpted from our one-hour interview in 2016. Daniel Kahneman's ground-breaking research into decision making and judgment has challenged fundamental beliefs about human nature. In study after study,together with Amos Tversky, he showed that when it comes to making decisions, humans are predisposed to irrationality. Their surprising findings have had profound implications for everything from behavioral economics and politics, to advanced medicine and sports. Their work, and its impact, is hardly obscure. Mr. Kahneman won the 2002 Nobel Prize in Economics (Mr. Tversky died in 1996.)

The world is changing faster and faster and the only way to thrive is to accept the inevitability of change. Blitzscaling is all about rapidly growing and scaling a business or product in the face of uncertainty. Listen to Chris Yeh discuss the techniques that digital companies like Google, Linkedin and Facebook use to scale and double in size in a short period of time.

*This interview was excerpted from our one-hour interview in 2017. Tony Schwartz of the Energy Project believes that we're at our best when we move rhythmically between spending and renewing energy — a reality that companies must embrace to fuel sustainable engagement and high performance. When you're intent on supplying fuel in each dimension of energy, you're creating happier people that will affect your organization's success. Tony's book, The Way We're Working Isn't Working: The Four Forgotten Needs That Energize Great Performance, was a New York Times and Wall Street Journal bestseller. His previous book, The Power of Full Engagement: Managing Energy Not Time, co-authored with Jim Loehr, spent four months on the New York Times bestseller list and has been translated into 28 languages. In 2013, Tony launched a biweekly column for the New York Times titled "Life@Work." Tony is a contributor to numerous publications including The Huffington Post and Harvard Business Review, and for three years, he wrote the most popular blog on HBR.org. He is also a regular contributor to CBS This Morning.

Humankind is on the brink of an unprecedented technological transformation, and people and organizations that prepare properly have a massive opportunity ahead of them. Listen to Peter Hinssen, business school lecturer, futurist, and author of The Day After Tomorrow as he discusses the technological changes that will fundamentally change how we work, how we live, and how we relate to each other.

*This interview was excerpted from our one-hour interview in 2017. Voices from Walmart, The Rockefeller Foundation, and The White House discuss innovations to harness untapped talent. In this episode, we dive into how employers like Walmart are working to find more successful matches for entry-level positions from the youth talent pool by encouraging data-driven employment strategies that can both unlock additional business value and expand employment opportunities for disadvantaged young workers.

Growing your business is harder to accomplish than ever before. Repeatable, reliable growth depends on your capacity for making the right choices in the right sequence in the right context. Tiffani Bova joins the Talent Angle podcast to discuss how successful companies achieved growth by choosing their right paths.

*This interview was excerpted from our one-hour interview with Tasha in 2017. "A sprawling exploration of the psychic frailty that leads to self-delusion and self-aggrandizement, and—importantly—a compassionate, helpful guide for avoiding that path (or reversing it)." - Fortune Dr. Tasha Eurich is an organizational psychologist, researcher, and New York Times best-selling author. She's built a reputation as a fresh, modern voice in the business world by pairing her scientific grounding in human behavior with a pragmatic approach to solving problems. Her second book, INSIGHT, delves into the connection between our self-awareness—what she calls the meta-skill of the twenty-first century—and our performance and success, both in and out of the workplace. Tasha's first book, Bankable Leadership, debuted on the New York Times bestseller list in 2013, and has since become a popular resource for managers and executives who don't want to choose between making their employees happy and producing bottom-line results for their business.

Aggressive people can lay a dark cloud of negative energy over any workplace, from the manufacturing line to the boardroom. Listen to this podcast to hear Shawn Smith--a clinical psychologist and the author of Surviving Aggressive People--share time-tested methods for conflict management historically reserved for law enforcement, psychologists, and other professionals working the frontlines of emotionally charged situations.

* This interview was excerpted from our one hour interview with Susan in season 1. Do emotions belong in organizations? In a cultural dialogue focused on happiness and productivity, Dr. Susan David looks at the reality of avoiding emotions in our every day life, and how people who engage in high levels of fake emotions have lower engagement, higher burnout, and lower levels of effectiveness. An award-winning Psychologist on the faculty of Harvard Medical School and co-founder and co-director of the Institute of Coaching at McLean Hospital, Dr. Susan David talks with us about her new book, Emotional Agility. We will look at how we can recognize and harness people's emotions effectively, and how we can use our feelings as both compasses and engines to a more fulfilling life.

Inclusion can be far more than a feel-good sideline. Google's Kat Holmes joins the Talent Angle to show how inclusion can spur innovation, catalyze creativity, and boost the bottom line even as organizations grow. Leaders must address these moments of exclusion - Mismatched interactions - to consciously design an organization where employees are empowered to develop and contribute in meaningful ways. For a deeper look into the ways inclusion fuels innovation, check out one of Kat's articles.

"Conscious is the new smart" says Dr. Bob Rosen, CEO of Healthy Companies International. The more conscious we are, the faster we adapt and the higher performing we become. Nothing is more important than understanding ourselves, our actions, and our environment. Dr. Bob Rosen joins the Talent Angle to discuss how leaders can thrive in an age of disruption and uncertainty by becoming more aware and accountable to the world around them.

*This interview is excerpted from our hour long interview with Guru in 2017. Reconcile how AI, analytics, and machine learning effect humans and the future of talent with Guru Sethupathy, Head of People Analytics at a Fortune 100 company and former engagement manager at McKinsey Global Institute. Guru talks to us about the value of people analytics, and how we can overcome the siloed nature of companies to use predictive and prescriptive analytics to help the business achieve its goals. He was the former Chief Economist and Director of Product Development at Opportunity@Work, a civic enterprise based at New America. Prior to joining Opportunity@Work, Guru was an engagement manager at McKinsey, serving clients on topics related to human capital. Before McKinsey, Guru was an assistant professor of economics at Johns Hopkins University. His research agenda focused on how globalization and technology are changing labor markets, including productivity, employment, skills, wages, and inequality. Prior to becoming an economist, Guru also spent some years in the hi-tech and investment banking worlds. Guru has a B.S. in computer science from Stanford University and a Ph.D. in economics from Columbia University.

Being a good leader requires understanding how your actions affect others' motivation and mental state. Christine Comaford, entrepreneur and bestselling author of Power Your Tribe: Create Resilient Teams in Turbulent Times, breaks down the neuroscience of effective leadership to a level that you don't need a Ph.D. to understand.

*This is a 20 minute excerpt from our 2016 conversation with Roselinde Torres Roselinde Torres distills down the characteristics of leaders who are thriving, what they do differently and the preparation practices that enable people to grow to their potential. Roselinde Torres is a senior leader in the People & Organization practice at The Boston Consulting Group and has served as the first global head of BCG's leadership topic. In addition, she has been a member of the firm's Americas Leadership team.