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Understanding Consumers
Episode 22

Understanding Consumers

David is joined by Dr Min Teah and Dr Luke Butcher to discuss how technology has given brands unprecedented insight into consumer behaviour.

The Future Of · Dr Min Teah, David Blayney, Dr Luke Butcher

January 26, 202030m 44s

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Show Notes

Twenty-first century marketing is an increasingly exact science, with technology giving brands unprecedented insight into consumer behaviour.

In this episode, David is joined by experts Dr Min Teah and Dr Luke Butcher from Curtin University’s School of Marketing, to discuss what goes on behind the brands.

  • How technology can track a consumer’s emotional state (0.47)
  • If consumers are becoming more discerning about marketing (7.56)
  • Discussing companies that are in touch with their customer base (14.55)
  • Speculation about why David was offered a free smart speaker from Amazon (23.59)
  • What the store of the future might look like (26.55)

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Curtin University supports academic freedom of speech. The views expressed in The Future Of podcast may not reflect those of the university.

Music: OKAY by 13ounce Creative Commons — Attribution-ShareAlike 3.0 Unported — CC BY-SA 3.0 Music promoted by Audio Library

You can read the full transcript for the episode here.

Topics

psychologyresearchunderstanding consumerscurtinemotionconsumer behaviourconsumerscustomershoppersbusinessmarketingcurtin universitybrandssmart speakerstechnologyshopping