Ep. 592 - How Your Practice Can Deliver a World-class Customer Experience

Every day, as a dentist, hygienist, or an assistant, you go to the office and do the best you can to provide top notch patient care. But even though you may be providing the best clinical care, does the patient feel special and are they likely to leave the office thinking, wow, I am so happy I found this dentist. In this episode we'll be talking about the customer experience... and how your practice can deliver a world class customer experience that will be instrumental in growing your practice. Our guest today, Ella Mullokandova, has over 16 years of experience as a dental hygienist and is co-founder of Converge Dental. Thanks to our episode sponsors: DENTALEZ - https://www.dentalez.com/ J. Morita - https://www.morita.com/usa/