Ep. 522 - Best Responses to 10 Common Questions Asked by Your Patients

Today we'll be learning how to deal with difficult questions posed to us by our patients, usually right there in our operatory. Being prepared to answer these questions in the most effective way can empower you to improve your rapport with your patient, get things started off on the right foot and ultimately lead to improved case acceptance. Our guest is Dr. Mark Hyman, who was in private practice for thirty-two years and currently serves as an Adjunct Full Professor and Special Assistant to the Office of the Dean at the UNC Adams School of Dentistry in Chapel Hill, NC.