Ep. 491 - Infection Control Protocol and the Disgruntled Employee

Staying compliant with Infection Control protocol is of utmost importance to the health and safety of our patients. And we all know that every office should have stringent IC protocol in place per CDC guidelines. But in addition to the risk to the patient, the practice itself is also at risk by not being fully compliant. Our guest is Dr. Karson Carpenter, dentist and CEO of Compliance Training Partners. He will tell us about a situation where a disgruntled employee reported an office to the state board and how best to avoid and handle this situation.