Meet Laura Lawson - Chief People Officer - United Wholesale Mortgage
The Automotive Leaders Podcast · Jan Griffiths
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Show Notes
Meet Laura Lawson, an authentic leader who takes her skills and creativity from her Hollywood job on the Ellen show and becomes the “chief architect of culture” for a mortgage company in Michigan hiring over 3,000 people in 2019. Laura exemplifies the servant leadership model of leadership and practices it every-day at UWM. Tune in to hear what this culture is all about and how they make it a reality at UWM. Yes, there is GRAVITAS in Pontiac Michigan, a city once known for car production.
01:33 Detroit – the mortgage town ?
03:20 Laura’s story
05:33 The pivot
08:18 Our first meeting
09:28 Ascending to the C suite
12:16 Culture
14:30 Blame culture
15:25 Fun and friendship
16:45 Coming from automotive ?
19:44 On-boarding
21:18 Thumb pointer
22:47 Coaching
24:23 Technology
28:05 Your time
31:50 Dance party ?
35:42 What about the metrics ?
39:01 Advice to leaders going through cultural transformation
42:47 Does Mat Ishbia have GRAVITAS ?
45:40 Legacy