The Australian Small Business Show

Welcome to this weeks’ episode of The Australian Small Business Show!Today is Part 2 of a 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws.Today we are talking about the introduction of the Right to Disconnect Laws. We start by discussing what a right to disconnect is, and what this all means.Then we look at what we know so far in terms of the specific legislation and when it commences operation.Following this, we take a look more practically about what this means for you and your business.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances

Welcome to this weeks’ episode of The Australian Small Business Show! Today is Part 1 of a 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws.Today we are tackling the question: is the worker an employee or contractor. This is a topic that has been an ongoing debate, and lots of employers have been hiding behind non-existent loopholes, or assuming they can make their own rules when it comes to this issue. The truth is that isn’t going to fly anymore, and now is the time to revisit any contractor arrangements you have and make changes.In this episode, we start by looking at the definition of an employment relationship, and particularly what defines a relationship between and employer and employee versus that of a client and supplier or contractor.We discuss the various factors to consider when engaging a new worker in order to determine whether they are an employee or a contractor, the importance of getting it right from the outset and where to get advice from about this complex issue.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances

Welcome to this weeks’ episode of The Australian Small Business Show!We’re back! Yes, you may have noticed we’ve been MIA. But we’re back, and we wanted to share a little about where we have been, why the radio silence and what’s coming up on the show.Whilst we didn’t want to bore you with all the details of why we needed to take a break, we did want to share some tips we have, and some of the strategies we’ve needed to implement to keep our businesses afloat during this period of time.The reality is that whilst we would like to keep business and personal live separate, when there is a disruption in our personal lives it will impact our businesses – in one way or another. But there are some strategies you can rely on to minimise any potential negative impact, and what’s what we’re talking about today.If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

Welcome to this week's episode of The Australian Small Business Show!Today Matt and Kristy-Lee are sharing their key end of financial year activities–that are not strictly finance based (although numbers do get a mention).Quite often in business the plans we set at the beginning of any calendar year, well they simply don’t go to plan. Things change, priorities are re-arranged, clients come and go and we try things that simply don’t work. The end of financial year marks a great time to take stock, check in and reset for the second half of the calendar year.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

Welcome to this weeks episode of The Australian Small Business Show!Today Matt and Kristy-Lee are talking about a recent decision by the Fair Work Commission which impacts the National Minimum Wage, and the Modern Award minimum rates.There is no doubt that we are in an unprecedented time when it comes to HR and Industrial Relations Law changes in Australia, and this recent increase is just one of the many changes business owners have an obligation to know about, and implement in their business.As discussed today, if HR compliance is causing you headaches, Kristy-Lee is hosting a free webinar on the 25th June at 1pm to help you out. You can secure your free seat here:https://www.peoplepoweredbusiness.com.au/complianceIf you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Welcome to this weeks episode of The Australian Small Business Show!Today Matt and Kristy-Lee are taking a look at Kristy-Lee’s recent business rebrand and sharing their experiences and learnings from the process.We discuss why she made the decision to rebrand, the process she undertook and some of the challenges they have faced along the way.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Welcome to this weeks episode of The Australian Small Business Show!Today Matt and Kristy-Lee are sharing 5 quick tips for creating content in your small business.This episodes follows on from last weeks episode where we were joined by special guest Sanki Tennakoon from Stellar Frequency. Sanki shared the difference between copywriting and content writing last week, and today we wanted to explore some of the tips we use to create content effectively, when you’re not quite ready to engage a copywriter yet.Specifically we discuss:1) The importance of knowing your customer, where to find them and the language they use;2) Why your brand voice and values are important in your copy and content;3) The critical need to be consistent in the content you create and put out there;4) Why using AI tools effectively can be your best friend; and 5) How re purposing your content can be a time saving game changer.If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

Welcome to this week's episode of The Australian Small Business Show!Today Matt and Kristy-Lee are joined by special guest Sanki Tennakoon from Stellar Frequency. Sanki is a genre spanning content writer, copywriter and consultant who has over a decade of experience in marketing and communications. Today we get straight into the questions many of us ask–‘what is a copywriter ’and really, how can they help our businesses?Right out of the gate Sanki shares a really important distinction between ‘content writing’ and copywriting, and we delve into the distinction between these two things and why both are incredibly valuable and important.If you’d like to reach out to Sanki you can visit her website here: https://stellarfrequency.com/or connect with her on LinkedIn here: https://www.linkedin.com/in/sanki-tennakoon-stellar-frequency-copywriting-consulting-marketing/If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

Welcome to this weeks episode of The Australian Small Business Show!Today Matt is sharing with us 7 tips to creating healthy cash flow in your business.In a previous episode we shared the 5 numbers we think every business owner should be keeping an eye on in their business, and we had such great feedback on that episode that we decided to do a deeper dive into one of those numbers- cash flow!The 7 tips Matt unpacks today are:1. Do a Budget;2. Regularly review actual v budgeted;3. Overestimate expenses;4. Know your sales cycle;5. Debtors are bad;6. Personal V business expenses;7. Don’t use GST and PAYGW to fund your business.So how do you ensure healthy cash flow in your business? We’d love to hear from you. Let us know on our socials. Head over and comment or send us a direct message on our Facebook or Instagram If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

Welcome to this weeks episode of The Australian Small Business Show!Today we’re discussing Kristy-Lee’s least favourite subject ever – networking!!Whether you love it or hate it, networking is an important part of running and promoting a successful small business.Kristy-Lee and Matt discuss the changing formats of networking, the difference between ‘networking’ and having a great network, and what you can gain from surrounding yourself with the right network of people in your business.So what’s your experience with networking and being a part of business networks? We’d love to know. Let us know on our socials. Head over and comment or send us a direct message on our Facebook or Instagram If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

How Do You Introduce Yourself at an Event?As small business owners we are often put in situations where we are asked what we do - hello networking events! And for many of us that results in sweaty palms, staggering over our words, rambling or having a completely blank look on our faces.How do you succinctly tell someone what you do, why you do it and who you serve in a way that has them interested and asking further questions? That's where Cat Matson from Impactful Presenters comes in.Cat Matson - Impactful PresentersIn todays episode we are joined by Cat Matson from Impactful Presenters who is a wizard at helping small business owners to stop rambling, and speak clearly, succinctly and with the impact they desire. Whether it's introducing yourself at a networking function, leading a powerful team meeting or presenting to a large audience - speaking with impact is one of the most powerful skills you can learn as a business owner.The Small Business Owners Elevator PitchCat generously shares with us today her 3 part framework, know as the 'earn the right' which you can use as your go-to elevator pitch in any situation. It's a simple but powerful framework that removes the overwhelm and loss for words we all too often find ourselves dealing with.Connect with Cat Matson:If you've enjoyed todays episode, be sure to connect with Cat and let her know.Cat's website: https://www.impactfulpresenters.com/Connect with Cat on Linked In: https://www.linkedin.com/in/catmatson/Or take a listen to the Speaking with Confidence Podcast, wherever you love listening in.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/DisclaimerThe information in these show notes is purely factual in nature and, therefore, does not constitute, and should not be relied upon as, legal, Tax or financial product advice. None of the information provided considers your personal objectives, financial situation or needs, and you will need to make your own decision about how to proceed. Alternatively, you should consider seeking advice from a Tax Agent, Lawyer, or licenced Financial Adviser

Choosing the Right Business StructureWhen starting a business in Australia, one of the most critical decisions you'll make is selecting the appropriate business structure.This choice impacts your tax obligations, legal liability, and potential for growth, making it crucial to understand the available options. Each structure has its distinct advantages and drawbacks, tailored to different business needs and goals. We will explore the four main types of business structures in Australia—Sole Trader, Partnership, Company, and Trust—highlighting the pros and cons of each to help you make an informed decision.Sole TraderA Sole Trader is the simplest form of business structure in Australia, where one individual owns and runs the business. It's the most straightforward to set up and requires minimal regulatory compliance, making it an attractive option for small business owners or freelancers.PartnershipA Partnership involves two or more individuals (up to 20) running a business together. Partnerships in Australia are relatively easy to establish and are governed by agreements outlining each partner's contributions and share of profits (or losses).CompanyA Company is a legal entity separate from its owners (shareholders) and directors. This structure is more complex and regulated than sole traders or partnerships, suitable for businesses seeking growth and scalability.TrustA Trust is an entity where a trustee operates a business on behalf of beneficiaries. This structure is complex but offers flexibility in income distribution and tax planning.Choosing the right business structure in Australia depends on your business needs, goals, and personal circumstances. While sole traders and partnerships offer simplicity and direct control, they come with unlimited liability and potential for personal financial risk. Companies and trusts, though more complex and costly, provide benefits like limited liability, tax advantages, and opportunities for growth. Consider consulting with legal and financial advisors to select the structure that best aligns with your business strategy and long-term objectives.If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/Disclaimer:The information in these show notes is purely factual in nature and, therefore, does not constitute, and should not be relied upon as, legal, Tax or financial product advice. None of the information provided considers your personal objectives, financial situation or needs, and you will need to make your own decision about how to proceed. Alternatively, you should consider seeking advice from a Tax Agent, Lawyer, or licenced Financial Adviser.

What's the Difference Between a Coach and Mentor in Business?In the journey of entrepreneurship, having guidance and support is invaluable. Both coaches and mentors can provide this, but they serve different roles within the context of personal and professional development. Understanding the distinctions between these two can empower business owners to choose the right type of support for their specific needs.What is a Coach?A coach is a professional who focuses on helping you reach specific goals or improve particular skills. In a business context, coaches are often hired to address specific issues or to enhance certain competencies within a set timeframe. They use structured methodologies and techniques to achieve results, such as setting goals, creating action plans, and accountability measures.What Do Coaches Do?Goal Setting: Help clients define clear, achievable goals.Skill Enhancement: Focus on developing specific skills for personal or professional advancement.Performance Tracking: Monitor progress and adjust strategies as necessary to ensure continuous improvement.What is a Mentor?A mentor, on the other hand, is typically someone who has walked the path before. They offer their knowledge, insights, and wisdom to guide mentees through their journey. Mentoring relationships are more informal and long-term than coaching and are often not paid engagements. Mentors share their personal experiences, providing advice, support, and encouragement to help mentees navigate their career or business challenges.What Do Mentors Do?Sharing Experience: Offer insights and advice based on personal experiences.Providing Guidance: Help mentees explore options and make informed decisions.Emotional Support: Offer encouragement and moral support through challenges.Choosing Between a Coach and a MentorIdentifying Your Needs: The choice between a coach and a mentor largely depends on your current needs and objectives. If you're seeking to improve specific skills, address a particular challenge, or achieve a goal within a short timeframe, a coach might be what you need. Coaching is action-oriented, focusing on achieving tangible outcomes. Conversely, if you're looking for someone to guide you through the complexities of your business over a more extended period, a mentor could be more beneficial. Mentoring is about personal growth and holistic development, with the mentor providing insights drawn from their experiences.In navigating the complex waters of business, having a coach or mentor can be like having a lighthouse guiding you through the fog. By understanding the distinct roles each can play, you can make an informed decision about what type of guidance will best support your journey. Whether choosing a coach for their structured approach to achieving specific goals or a mentor for their wisdom and long-term guidance, the right choice can propel you and your business towards success. Remember, the journey of growth is continuous, and at different stages, the support of both a coach and a mentor could be invaluable.If you're an Australian Small Business Owner, we'd love toconnect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/DisclaimerThe information in these show notes is purely factual in nature and, therefore, does not constitute, and should not be relied upon as, legal, Tax or financial product advice. None of the information provided considers your personal objectives, financial situation or needs, and you will need to make your own decision about how to proceed. Alternatively, you should consider seeking advice from a Tax Agent, Lawyer, or licenced Financial Adviser

The Numbers Don't Lie - The 5 Numbers Every Business Owner Should be Looking AtBusiness success often hinges on the careful monitoring and management of several key metrics. These metrics serve as vital signs for a company, indicating its overall health and guiding strategic decisions. For business owners, understanding and optimizing these five critical areas—Cash Flow, Profit Margins, Customer Acquisition Cost (CAC), Customer Lifetime Value (CLV), and Employee Satisfaction and Turnover Rates—is essential. Let's delve into each of these metrics to understand their definitions, importance, and impact on business success.Cash Flow: The Lifeblood of Your BusinessDefinition: Cash flow represents the net amount of cash and cash-equivalents moving into and out of a business. It's a straightforward measure, yet it holds immense importance.Importance: Positive cash flow is indicative of a company's robust liquidity, efficiency, and overall financial health. It means the business has more money coming in than going out, allowing it to cover expenses, repay debts, and invest in growth opportunities. Maintaining a healthy cash flow requires diligent management of incoming revenues and outgoing expenses, making it a critical skill for business owners.Profit Margins: Measuring Efficiency and ProfitabilityDefinition: Profit margins, including gross, operating, and net margins, gauge the percentage of revenue remaining after accounting for the costs of producing and selling goods or services. Importance: These metrics are invaluable for assessing how effectively a business is managing its operational costs relative to its revenue. They provide insights into various aspects of business efficiency, from production to management, directly influencing profitability. A focus on optimizing profit margins can lead to more strategic pricing, cost management, and operational adjustments.Customer Acquisition Cost (CAC): The Price of GrowthDefinition: CAC calculates the total expense involved in acquiring a new customer, encompassing all marketing and sales efforts. Importance: Sustainable CAC levels are vital for continuous business growth without eroding profits. This metric helps in evaluating the effectiveness of marketing strategies and optimizing marketing expenditures. Lowering the CAC, or achieving a better balance between acquisition costs and customer value, can significantly enhance a company's profitability and growth potential.Customer Lifetime Value (CLV): Forecasting Long-Term SuccessDefinition: CLV predicts the total value a business will derive from their entire relationship with a customer.Importance: Understanding CLV allows businesses to make informed decisions about how much to invest in customer acquisition and retention. It emphasizes the importance of nurturing long-term customer relationships, encouraging strategies that enhance customer satisfaction, loyalty, and value. By focusing on maximizing CLV, businesses can ensure a more sustainable and profitable operation.Employee Satisfaction and Turnover Rates: The Human Element of Business SuccessDefinition: Employee satisfaction reflects how content and engaged employees are with their work and environment, while turnover rates measure how frequently employees leave the company.Importance: The correlation between employee satisfaction, productivity, and company performance cannot be overstated. High satisfaction levels are linked to improved productivity, quality of work, and morale, which in turn drive business success. Conversely, high turnover rates can signal deeper issues within the organization, such as ineffective management or insufficient growth opportunities. These problems not only affect morale but also incur significant costs related to recruiting and training new staff.Remember, while these metrics are crucial, they are also interconnected. Improvements in one area can positively affect others, creating a compounding effect on business performance. Regularly reviewing these metrics, understanding their interplay, and adjusting strategies accordingly will equip business owners with the insights needed to make informed decisions and achieve long-term success.If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/DisclaimerThe information in these show notes is purely factual in nature and, therefore, does not constitute, and should not be relied upon as, legal, Tax or financial product advice. None of the information provided considers your personal objectives, financial situation or needs, and you will need to make your own decision about how to proceed. Alternatively, you should consider seeking advice from a Tax Agent, Lawyer, or licenced Financial Adviser

Hello and welcome to The Australian Small Business Show!Join us, your hosts, small business owners just like you, as we bring our first hand experiences to offer insights, advice and inspiration to help you build a successful small business.Each week we’ll discuss one specific strategy, topic, resource or tip that’s relevant for every small business, and we’ll be inviting along some amazing guests and friends in business to share their expertise with you.Whether you're starting out, scaling up or a seasoned small business owner, The Australian Small Business Show is for you. In this episode hosts Matt Heighway and Kristy-Lee Billett share with you why they have started this podcast, a bit about their background and what you can expect here on The Australian Small Business Show.Don't forget to hit 'subscribe' wherever you love listening to podcasts to get new episodes delivered to your podcast feed every Sunday morning.Also, connect with us on socials over on Facebook by liking our page:https://www.facebook.com/theaustraliansmallbusinessshowAnd on Instagram by following the show here:https://www.instagram.com/aussmallbizshow/