The Australian Small Business Show

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are joined by special guest Warwick Jackson from Fox Group Chartered Accountants to talk tax planning.Warick shares his expertise in our discussion about:·      When effective tax planning should occur·      What to ask your accountant (and what they should be talking to you about)·      Tax planning basics·       More complex tax planning considerations·       The Instant Asset Write Off options·       Tax planning depending on your business structure ·       Plus more!If you’d like to connect with Warwick you can find the details on their website here:https://www.foxgroup.com.au/Or connect with him on LinkedIn here: https://www.linkedin.com/in/warwick-jackson-2744b615/ Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Pagea like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!Today Kristy-Lee is sharing her insights into the different ‘Boss Types’ that she teaches about and we discuss why it matters, and why you don’t need to change.Understanding this is something that most business owners overlook… and it’s the reason so many people feel like they’re constantly fixing things, chasing people, and wondering why their team still leans on them for every little decision. The way you naturally lead — your Boss Style — is either helping your team step up… or keeping them stuck.This is not about changing who you are. It’s about leveraging your leadership superpowers and filling the gaps.Kristy-Lee's 4 key boss types are:The Decision Driver - fast-moving, results-focused, thrives on making calls and getting stuff doneThe Influential Inspirer — charismatic, idea-driven, the team cheerleader who brings the energyThe Supportive Stabiliser — calm, loyal, reliable, the one keeping everyone groundedThe Calculating Conductor — strategic, detail-oriented, always thinking 5 steps aheadEach style has amazing strengths… and some blind spots.Also, Kristy-Lee shared some insights about her brand new People Powered Leaders Club. If you’re interested to learn more, simply follow this link: https://www.peoplepoweredbusiness.com.au/clubConnect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!Today we’re discussing some quick tips on what you can do before the end of the financial year to save some tax. Don’t let the tax man get more than he needs to. Specifically, we dive into:Getting your numbers readyPrepaying expensesWriting off bad debtsThe Instant Asset Write OffConnect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/*Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances. 

Welcome to this weeks’ episode of The Australian Small Business Show!Today we’re discussing the recent federalelection results and what it means for small business.Specifically, we dive into:·       Energy rebates which come into effect 1 July 2025;·       A new solar battery subsidy scheme;·       The short term extension of the $20,000 instant asset write off·       Significant changes to superannuation legislation which will see tax required to be paid on unrealised gains within your super fund, and different tax rates for funds with over $3 million in assets·       Additional funding being allocate to the ATO to assist with tax compliance scrutiny;·       Likely changes to the Fair Work Act including banning non compete clauses in employment contracts amongst other things; ·       And what else might be in the pipeline with a majority Government in place.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are following up from last weeks interview with special guest Valentina Coin, Co-Founder and Director of Via Technology.Val shared with us her frameworks and considerations for implementing systems and today we are going behind the scenes in our business to share how we select our tech stack, and some processes we have used to pick the right tech. With so many options to choose from, it can be hard to discern what’s right for your small business. We hope to help simplify that process, and ensure your team are on board and excited about the new technology too.Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are joined by special guest Valentina Coin, Co-Founder and Director of Via Technology.Val is a master organiser and change enabler with a proven track record of untying organisational knots. A true problem solver, Val is a student of her clients needs with the heart of a teacher to help them unlock their understanding of technology. Val enjoys seeing organisations grow and thrive through change.Val’s seen the future, and it’s systemised. She talks of leaders able to lean on their systems with full confidence that they’ve been built to make their businesses work not just smarter, but also harder, so that they and their teams don’t have to.Today Val is sharing with us her insights frameworks and expertise on how to select and implement the right systems and technologies into your business, without the overwhelm.With so many options to choose from, it can be hard to discern what’s right for your small business. Val’s frameworks help to simplify that process, and ensure your team are on board and excited about the new technology too.If you’d like to connect with Val, you can find her on LinkedIn here: https://www.linkedin.com/in/valentina-coin/Or her website is here:https://www.viatechnology.com.au/Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are giving you a little behind the scenes insight into why we try and take our businesses on the road and work remotely a few times each year.For us both, freedom is a fundamental value, and we feel it’s important to run businesses that align with this. In addition, we love to travel, so working from a different location is a great way for us to combine these two things. We’ve tried this a few times now, and learnt a few things along the way. Today we wanted to share with you what we’ve learnt, some simple tips and things to think about, and why this may be a great strategy for you. If this is something you also do, or you’re interested to find our more, reach out to us on our socials and let us know. (also, apparently we are now on Tik Tok).Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances. 

Welcome to this weeks’ episode of The Australian Small Business Show!Today we’re discussing no ones favourite topic, but an important one for small business owners – budgets and elections.As we are all aware, recently the Federal Election was called for the 3rd May, we’ve had the Federal Budget delivered, and the response from the opposition. As we discuss today, a budget in an election year often has a very different flavour – a short term focus designed to maximise votes.We unpack the impacts likely for small business for either parties proposed policies and discuss key considerations business owners should take into account.From tax cuts, to new tax breaks, to incentives for apprentices and a ban in non compete clauses in employment contracts. We’re bringing you the highlights that matter, and not the fluff that doesn’t.As Matt mentions, if you’re interested to know where your local Federal representative stands, you may wish to check out Vote Compass: https://www.abc.net.au/news/vote-compassConnect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In todays episode we are featuring a follow up from our conversation last week with Finance Broker Anthony Hopson of Urban Brokers.Today we are discussing why as a small business owner it’s important to be finance ready at all times, whether you’re planning to seek finance for personal or business use, now or in the future.The key topics we covered today were:·       Bank and lenders don’t finance chaos, so if your reporting or debt rating is chaotic, it’s going to be challenging;·      Whether you’re lending for business or personal, both matter. The lenders will be checking both when looking at your finance applications;·      Consistent housekeeping is cheaper than emergency clean ups when it comes to your numbers and reporting.We also shared some of the signs you may not be finance ready including having debts with the ATO or not having lodged BAS or tax returns on time, an inability to produce accurate and consistent reports, and your personal credit score looking like a roller coaster.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode we’re chatting to Finance Broker Anthony Hopson of Urban Broker about market trends that matter to small business owners when it comes to accessing finance.Anthony is a home, investment and business finance broker with a wealth of experience supporting small business owners with their personal and professional finance needs.He provides a fresh perspective and humanised approach. Unlike other brokers, Anthony takes the time to ask the why and to understand his client’s needs.Purchasing property can be a stressful experience. Anthony provides emotional guidance and support throughout the entire process. Clients are with him for life. Just because you’ve made a purchase, doesn’t mean Anthony is going to disappear. He’ll always follow up post-settlement and checks in on a regular basis. If you’d like to connect with Anthony you can find his website here:https://www.urbanbroker.com.au/Or connect with him on LinkedIn here:https://www.linkedin.com/in/anthony-hopson-urbanbroker/Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information sharedon The Australian Small Business Show is general in nature and does not constituteprofessional advice, legal or otherwise. We recommend consulting with youradvisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode of The Australian Small Business Show, we dive into the top five mistakes small businesses make when dealing with customers. Avoiding these common pitfalls can help you build stronger relationships, improve customer satisfaction, and drive business growth. Whether you're a seasoned entrepreneur or just starting out, this episode provides actionable insights to enhance your client interactions.The common mistakes we discuss today include:1. Lack of Clear CommunicationFailing to set expectations from the start can lead to misunderstandings.2. Overpromising and UnderdeliveringMaking promises you can't keep damages trust and credibility.3. Not Seeking or Ignoring Client FeedbackNot listening to or acting on client concerns can lead to dissatisfaction.4. Lack of Professionalism and OrganisationPoor time management, missed deadlines, or inconsistent service creates frustration.5. Not Nurturing Client RelationshipsViewing clients as transactions instead of long-term relationships limits business growth.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are leaning into Matt’s expertise and talking about superannuation and how we small business owners cane it to help them in their business, legally. We discuss a specific strategy using property and also why it is important for small business owners to engage with the superannuation well before they need it.The information discussed today is general in nature, and not legal or financial advice. We start this discussion by looking at what superannuation is, and the difference between a retail or industry fund and a self management super fund (SMSF).Whilst Superannuation is meant for retirement but can be used in specific legal ways to benefit business owners. Self-Managed Super Funds (SMSF) allows business owners to have greater control over their investments which can offer benefits such as the ability to purchase commercial property and lease it back to the business.There are a number of legal requirements to consider, which we touch on today including:Must meet the Sole Purpose Test (benefit for retirement only).   Investments must be at arm’s length (market rates, no personal benefits).Compliance with ATO & ASIC regulations is essential.Buying Commercial Property with Super: How it works:Your SMSF purchases a commercial property.Your business leases it at market rates.Instead of paying rent to a landlord, you are contributing to your super.Some of the benefits include long-term security for your business premise, the rent payments boosting your super balance and there may also be tax advantages available.Some key risks and considerations include that the property must be commercial or industrial, not residential, SMSF borrowing rules apply and must be followed. Also, Professional advice required for legal compliance. SMSFs are complex and must comply with strict regulations.Next Steps:Matt has just launched a subscription call Best Practice SMSF. Join hi community and also get access to Monthly webinars, guides, templates and checklists for SMSF Trustees and anyone interested in Self-Managed Super - Check it out here - Join Our Community | Best Practice SMSFConnect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode,we dive into the essential mindset shifts, systems, and strategies you need to build a business that runs smoothly—even when you’re not there. From documenting processes to training a reliable team and automating daily tasks, we cover practical steps to help you take time off without stress. Plus, learn how to financially plan for your holiday and ensure a smooth return.Our key points of discussion in this episode include:1)    Shifting your mindset from being an operator in your business to the CEO or Business Owner2)    Documenting Systems & Processes3)    Training & Empowering Your Team4)    Automating & Delegating Tasks5)    Outsource where needed:We also look at the need to financially prepare and plan to take time off.Some pro tips we share on preparing for a holiday without stress also includes effectively communication your plans with clients and staff. Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are following on from last weeks episode on money challenges, and looking at some cost saving tips.Specifically we chat about:  Looking at your P&L Auditing Subscriptions Comparing and Re Negotiating Insurance, Phone and Internet Plans Streamlining and Leveraging System Automating TasksConnect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are joined by special guest Lexi Smith from Money Vine. Lexi is actually a returning guest, and we’re very excited to have her back on the podcast.After a decade as a financial adviser, Lexi hung up her heels to focus on helping other mums (and their partners) get on top of their finances, rather than simply making the wealthy, wealthier. She works with individual and business owners to better manage their money to achieve their goals.In this episode we talk to Lexi about the most common money challenges she sees her small business owner clients face, so that you can avoid finding yourself dealing with these challenges.If you’d like to connect with Lexi her website is here: https://moneyvine.com.au/Her Instagram handle is @moneyvine.au and you can find her on LinkedIn here: https://www.linkedin.com/in/lexi-smith-moneyvine/Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode we are talking about hiring staff for your small business and Kristy-Lee shares her expertise on the biggest, and most common mistakes she sees small businesses make when it comes to hiring staff.Today we focus on three themes of mistakes:1)    Hiring for the wrong role. when we lack clarity about what role we need to hire for, we are bound to have problems with the hire.2)    Hiring the wrong person. Whether it’s a skills mis match or a team fit issue, hiring the wrong person leaves us certain to be back to square one within months.3)    Hiring at the wrong time. If we don’t have the work to keep someone busy, or hire when  we can’t onboard or train effectively, we increase the chances the new hire will leave very quickly.As discussed, if you’d like to join our free webinar on the Hire Right Formula, click here to get your seat:https://www.peoplepoweredbusiness.com.au/hireConnect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information sharedon The Australian Small Business Show is general in nature and does notconstitute professional advice, legal or otherwise. We recommend consultingwith your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode we are talking about why it’s critical to review and streamline business operations and the cost savings that can be achieved by doing do.We discuss the common operational bottlenecks, and signs that it’s time for an operational review, and also share some of our favourite strategies, and AI tools we’ve been using, which might be able to help you simplify, streamline and improve your operational efficiencies.We also follow on from our previous two episodes and discuss the value of outsourcing tasks, projects and areas of your business to expert professionals – because despite commonly held beliefs, as a small business owner you do not need to be the expert in everything. Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are following on from last weeks episode where we were joined by Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the value of engaging VA’s to support your business growth. In today’s episode Matt and Kristy-Lee share how they leverage the support of VA’s (virtual assistants) to support their businesses, and how their clients do the same.We share practical strategies on how you too can use VA’s to buy back your time, and support your business growth.Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!Today we are joined by Adrienne Donnelly from Seed Virtual Assistants and Organised by Adrienne to discuss the value of engaging VA’s to support your business growth. Adrienne is an experienced personal virtual assistant and mentor to other established and aspiring VA’s across Australia.Since the beginning, Adrienne has held a passion (and a knack) for all things organisation and facilitation and has made it her business to ensure all the t’s are crossed and the i’s are dotted, offering the ultimate peace of mind to the businesses and individuals she supports. Since launching her business, Adrienne has connected with industry professionals of all kinds. Now, she has a team of specialists that work with her on projects, including other VAs, graphic designers, photographers, videographers, copywriters, website developers and editors.With ever-growing opportunities in the digital world, and the capacity to work remotely, flexibly and often immediately, Adrienne believes that virtual assistants are becoming increasingly sought-after. Adrienne is also a co-founder of The Newcastle Virtual Assistants Network, which has fulfilled a need for connection and collaboration in the industry, and has become an incredible opportunity for local business owners since its inception in 2019. Connect with Adrienne: https://www.organisedbyadrienne.com.au/https://www.seedvirtualassistants.com.au/Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show.In today’s episode we are talking about setting your goals and intentions for 2025.Specifically today, we unpack the SMART goal setting framework. SMART is an acronym and here is the breakdown of how to create SMART goals:Specific: Your goals needs to be specific, this means you need to clearly define what you want to achieve. This might be increase revenue by 10%, secure 5 new high ticket clients who spend at least $50k each in the calendar year, help 50 new people, hire 5 new sales staff – it can be anything, but it must be specific. Measurable: You need to be able to measure your goal, so set criteria to track progress. Take the increase revenue by 10% example – that’s measurable, and you could break that down so that you can see how you are tracking towards that on a monthly basis.Attainable: Whilst we love a lofty goal, and may have set a few ourselves in the past, it’s important to ensure your goals are realistic and achievable. It also needs to be something you have the control to action.Relevant: It’s critical to align goals with your broader business objectives. There is no point chasing a goal that doesn’t align with the bigger picture of what you want to achieve long term. Time-bound: This is essential, do you want to get this done this week, this month, or this year. There needs to be a date on any good goal.Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are talking about the power of reflecting back on 2024 in order to set yourself up for a successful 2025.Specifically, we recommend reflecting on:Top Lessons Small Businesses Learned in 2024What were the lessons you learnt last year (good or bad)?What specifically have they taught you?What knowledge have you gained?Reflect On and Celebrate Your Wins:Acknowledge the milestones you achieved, big or small.It’s important to remember the good things we achieve in business.What the January 2024 version of you think of these wins?The Numbers Look is your profit and loss, what is it telling you?Reflect on the key metrics that matter to you.Can you look at reviews and customer feedback data?Reflect on Mistakes Without Guilt:If you are striving to improve or grow your business, you will make a mistakes, celebrate them, they are signs you’re learning;Approach this in a guilt-free way, mistakes are part of businessWhat lessons have you learnt from these mistakes?We recommend creating a 'Lessons Learned' document as part of your reflection process that you can come back to and build on.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are following on from our discussion last week with Ryan Griffin from Chunky Duck.Today we are sharing 5 simple SEO strategies for small businesses who want to do a little DIY SEO over the Christmas period.Our 5 strategies are:1. Keyword Research – Find What Your Customers are Searching ForKeyword research is the foundation of any successful SEO strategy. It helps you understand what terms your potential customers are using to search for your products or services.Tip: Look at competitor websites to identify keywords they’re ranking for.2 Optimize Website Titles and Meta DescriptionsTitles and meta descriptions are the first things people see on search engine results pages (SERPs). Well-optimized titles and descriptions can significantly improve your click-through rate (CTR).Tip: Keep your titles and meta descriptions focused on the user’s intent – what do they want to know or solve by clicking on your link?3. Create High-Quality, Engaging ContentGoogle values content that is helpful, informative, and answers user queries. Creating high-quality content is one of the best ways to improve your SEO ranking and engage your audience.Tip: Include relevant keywords in your blog titles, headings, and within the content naturally, but avoid keyword stuffing.4. Improve Your Website’s Mobile ExperienceWith more people using smartphones to browse, Google considers mobile-friendliness a key ranking factor. A website that is mobile-friendly provides a better user experience and boosts SEO.Tip: If your site is slow on mobile, consider optimizing images and removing unnecessary plugins that may be slowing it down.5 Encourage and Manage Customer Reviews Online reviews are a powerful ranking factor, especially for local SEO. Positive reviews not only improve your reputation but also influence search engine rankings.Tip: Use reviews to identify common customer pain points or satisfaction factors, and improve your products or services based on feedback.Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are joined by special guest Ryan Griffin from Chunky Duck.Like many of us entrepreneurs, Ryan’s journey to his current business has not been a straight line. Initially a professional baseball player, he returned to Australia ready to start his career in digital marketing. He worked for many years in a marketing agency before turning to scuba diving and juggling freelancing. As Covid hit he went all in on his own digital agency–now known as ChunkyDuck.In today’s discussion Ryan helps us understand what SEO (Search Engine Optimisation) is, and why it’s important for every business. We also discuss the impacts AI is having on search, SEO and organic reach.If you’d like to connect with Ryan you can find him on LinkedIn here, or head over to Chunky Duck to check out their work.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s timely episode, we take a quick dive into how to confidently deliver a price increaseto your customers.Increasing prices can be a delicate process, but with the right approach, businesses can do itconfidently without losing customers. Here are some strategies to consider:Communicate Clearly and Transparently: Explain the reasons behind the price increase to your customers. Whether it's due to rising costs, improved quality, or added features, transparency helps customers understand and accept the change.Highlight Added Value: Emphasize any improvements or additional benefits that come with the price increase. This could include better materials, enhanced services, or new features that justify the higher cost.Implement Gradually: Instead of a sudden hike, consider a phased approach. Gradual increases can be less shocking to customers and give them time to adjust.Offer Alternatives: Provide different pricing tiers or packages. This way, customers can choose an option that fits their budget while still experiencing the value of your offerings.Reward Loyalty: Show appreciation to your loyal customers by offering them exclusive deals or discounts. This can help maintain their trust and loyalty even with the price increase.Train Your Team: Ensure your sales and customer service teams are well-prepared to handle questions and objections. Equip them with the right information to explain the value and reasons for the price increase confidently.Monitor Feedback: After implementing the price increase, closely monitor customer feedback and sales data. This will help you understand the impactt and make any necessary adjustments.By following these strategies, businesses can increase their prices confidently while maintaining customer satisfaction and loyalty.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s timely episode, we briefly chat about the impact of the Black Friday Sales and 5 tips for any business owner thinking about offering a discount or having a sale.Offering discounts can be a great way to attract customers and boost sales, but it's important to approach it strategically. Here are five key considerations for businesses planning to offer discounts on their products and services:Understand Your Profit Margins: Before offering any discount, ensure you know your profit margins. Discounts can significantly reduce your profit per sale, so it's crucial to calculate how much of a discount you can afford to offer without harming your bottom line.Target the Right Audience: Not all customers are motivated by discounts. Tailor your discount offers to specific customer segments, such as new customers, loyal customers, or those who have abandoned their carts. This targeted approach can maximize the effectiveness of your discounts.Set Clear Objectives: Define what you aim to achieve with your discount strategy. Whether it's clearing out old inventory, attracting new customers, or increasing sales during a slow period, having clear goals will help you design more effective discount campaigns.Avoid Over-Discounting: Frequent discounts can lead to customers expecting lower prices and waiting for sales, which can devalue your brand and reduce perceived product quality. Use discounts sparingly to maintain a balance between attracting customers and preserving your brand's value. Monitor and Analyse Results: Track the performance of your discount campaigns to understand their impact on sales, customer behaviour, and overall profitability. Use this data to refine your strategies and make informed decisions about future discounts.By considering these factors, businesses can use discounts effectively to drive sales and enhance customer loyalty without compromising their profitability or brand value.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are joined by special guest Lexi Smith from Money Vine.After a decade as a financial adviser, Lexi hung up her heels to focus on helping other mums (and their partners) get on top of their finances, rather than simply making the wealthy, wealthier. She works with individual and business owners to better manage their money to achieve their goals.In this episode, we talk to Lexi about what exactly a financial coach is, and how they can help you, and importantly what the difference is between a financial coach, a financial advisor and a financial counsellor to help you determine which is the right support for you and your business.If you’d like to connect with Lexi her website is here: https://moneyvine.com.au/Her Instagram handle is @moneyvine.au and you can find her on LinkedIn here: https://www.linkedin.com/in/lexi-smith-moneyvine/Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we arerevisiting something we touched on in Episode 21 – Google Reviews.In that episode we were looking at 5 low cost ways to attract new customers, and we touched on the value of Google Reviews.Today we’re diving deeper into what they are, and why they are good to do.Specifically we look at:-How Google Reviews help your SEO;-Why other customers want to read them;-How you can improve business when reviews aren’t 5 stars;-How they are effective in generating new business.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are discussing the fast-approaching Christmas period, when many businesses will close down.There are many things you need to do to prepare your business for this period, including when it comes to your team.Many business owners are unaware that the Modern Awards recently changed – impacting the rules around forced leave and leave without pay over the Christmas period.In this episode we discuss these new rules, and what business owners can and can’t do, the things you need to do to prepare your team for the close down period, and some other considerations to prepare your business for the Christmas close down period.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are discussing 5 low cost ways to acquire new customers.Let’s face it, none of us love having to throw buckets of money on paid ads of any sort, and sometimes we simply don’t have the budget. Whether you’re actively paying for advertising or marketing, or tightening the purse strings, these strategies are all effective.The strategies we discuss today are: Asking for and seeking referrals;Getting and using reviews and testimonials; Using social media organically and authentically; Loyalty systems; Partnerships and networks.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here:https://www.instagram.com/aussmallbizshow/ * Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In today’s episode we are joined by returning guest Cat Matson  from Impactful Presenters.Cat first joined us back in Episode 4 of the podcast, where she shared her strategy for the small business owners elevator pitch. Today we are chatting about a slightly different topic.Today we are talking about doing business your way – and not blindly following every expert who claims to have every answer to all of our business problems.As we discuss, between the 3 of us we have over 100 years of experience in small business, so we’ve seen a thing or two. We’ve seen some great strategies that work well, and we’ve tried things that definitely didn’t.We’ve also seen change, a whole lot of it. So we discuss whose advise to follow and when, how the roles of mentors and coaches has changed, and continues to change, and how important (and possible) it is to do business your way, and on your terms.Connect with Cat Matson: If you've enjoyed todays episode, be sure to connect with Cat and let her know. Cat's website: https://www.impactfulpresenters.com/ Connect with Cat on Linked In: https://www.linkedin.com/in/catmatson/Or take a listen to the Speaking with Confidence Podcast, wherever you love listening in.Connect with Us: If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In this episode we are following on from our discussion with Sanki Tennakoon from Stellar Frequency last week when we spoke about using AI for our content and copywriting.Today we thought we’d explore the different ways we are seeing AI technology used in the businesses we work with, and also how we are using it in our businesses.We discuss the rapid pace of change and improvements in AI technologies, and how all of the programs we use in our online businesses are integrating some form of AI.Specifically we discuss the use of:CanvaWixKajabSearchieLoomTangoScribeChat GPTMurphyAdobeZoom / Teams+ moreIf you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In this week's episode we are excited to welcome back special guest Sanki Tennakoon from Stellar Frequency. Sanki is a genre spanning content writer, copywriter and consultant who has over a decade of experience in marketing and communications.We last spoke to Sanki back in Episode 7 when we asked the question: ‘what is a copywriter’ and really, how can they help our businesses?’Today we’re talking AI – and how, when, and if you should use it to create copy and content for your small business.If you’d like to reach out to Sanki you can visit her website here: https://stellarfrequency.com/ or connect with her on LinkedIn here: https://www.linkedin.com/in/sanki-tennakoon-stellar-frequency-copywriting-consulting-marketing/If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!Today we’re staying on the accounting theme, and unpacking how to select the right accountant for your business.For many of us, Kristy-Lee included, this has been a pain point in the past.Matt unpacks for us the various qualifications, certifications and licences your accountant should have, and how you can check if they actually have the qualifications they say they do.We also speak about the difference between the qualifications of an accountant and financial advisor, and whether the same person needs to be both for your business.Importantly, depending on your needs, we discuss whether you need a specialist accountant, or a series of specialist accountants to handle your requirements, or is in fact a one stop shop the best option for you.Finally, but most importantly we talk about the need to find an accountant that works with you, communicates with you the way you like and who you feel comfortable working with.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!In this weeks episode we are focusing back on the numbers side of business. For many of you this is the time of year that you may be working with your accountant to get your year-end finalised and tax returns lodged. And you may thing that your accountant will proactively filling you in on all the things you need to know and do, in order to improve things for next year. Unfortunately, that’s not always the case.Today Matt is sharing 6 key questions he thinks every business owner should be asking their accountant right now.These questions centre around:Looking at business structures and assessing whether it’s time for a change;Asking about cashflow improvementsAre there ways to pay less tax(legally)?What about changes to legislation, does any of that impact you?Is it time for professional financial advice;And of course how is your business performing?Being proactive with asking your accountant questions like these helps ensure you are maximising that relationship and making appropriate changes, updates and improvements to support your business moving forward.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us onInstagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances

Welcome to this weeks’ episode of The Australian Small Business Show!Today is the final instalment in our 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws.Today we are talking about the changes to the definition of Casual Employment.We start by discussing what these key changes are including:The new definition of a casual employee;The fact that the contract is no longer king;The need to consider the totality of the employment relationship;The obligation of employers to get the engagement right from the outset;The new casual conversion pathway;Updates to the provision of a new Casual Employment Information Statement.We then take a look at the risks, and incredible fines, that employers may face if they get this wrong.Finally, we discuss how these changes impact your current casual team members.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!Today is Part 2 of a 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws.Today we are talking about the introduction of the Right to Disconnect Laws. We start by discussing what a right to disconnect is, and what this all means.Then we look at what we know so far in terms of the specific legislation and when it commences operation.Following this, we take a look more practically about what this means for you and your business.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances

Welcome to this weeks’ episode of The Australian Small Business Show! Today is Part 1 of a 3 part series we are bringing you on the recent Closing the Loopholes Act which delivered a raft of changes to the Fair Work Act and our Industrial Relations laws.Today we are tackling the question: is the worker an employee or contractor. This is a topic that has been an ongoing debate, and lots of employers have been hiding behind non-existent loopholes, or assuming they can make their own rules when it comes to this issue. The truth is that isn’t going to fly anymore, and now is the time to revisit any contractor arrangements you have and make changes.In this episode, we start by looking at the definition of an employment relationship, and particularly what defines a relationship between and employer and employee versus that of a client and supplier or contractor.We discuss the various factors to consider when engaging a new worker in order to determine whether they are an employee or a contractor, the importance of getting it right from the outset and where to get advice from about this complex issue.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances

Welcome to this weeks’ episode of The Australian Small Business Show!We’re back! Yes, you may have noticed we’ve been MIA. But we’re back, and we wanted to share a little about where we have been, why the radio silence and what’s coming up on the show.Whilst we didn’t want to bore you with all the details of why we needed to take a break, we did want to share some tips we have, and some of the strategies we’ve needed to implement to keep our businesses afloat during this period of time.The reality is that whilst we would like to keep business and personal live separate, when there is a disruption in our personal lives it will impact our businesses – in one way or another. But there are some strategies you can rely on to minimise any potential negative impact, and what’s what we’re talking about today.If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

Welcome to this week's episode of The Australian Small Business Show!Today Matt and Kristy-Lee are sharing their key end of financial year activities–that are not strictly finance based (although numbers do get a mention).Quite often in business the plans we set at the beginning of any calendar year, well they simply don’t go to plan. Things change, priorities are re-arranged, clients come and go and we try things that simply don’t work. The end of financial year marks a great time to take stock, check in and reset for the second half of the calendar year.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

Welcome to this weeks episode of The Australian Small Business Show!Today Matt and Kristy-Lee are talking about a recent decision by the Fair Work Commission which impacts the National Minimum Wage, and the Modern Award minimum rates.There is no doubt that we are in an unprecedented time when it comes to HR and Industrial Relations Law changes in Australia, and this recent increase is just one of the many changes business owners have an obligation to know about, and implement in their business.As discussed today, if HR compliance is causing you headaches, Kristy-Lee is hosting a free webinar on the 25th June at 1pm to help you out. You can secure your free seat here:https://www.peoplepoweredbusiness.com.au/complianceIf you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Welcome to this weeks episode of The Australian Small Business Show!Today Matt and Kristy-Lee are taking a look at Kristy-Lee’s recent business rebrand and sharing their experiences and learnings from the process.We discuss why she made the decision to rebrand, the process she undertook and some of the challenges they have faced along the way.If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

Welcome to this weeks episode of The Australian Small Business Show!Today Matt and Kristy-Lee are sharing 5 quick tips for creating content in your small business.This episodes follows on from last weeks episode where we were joined by special guest Sanki Tennakoon from Stellar Frequency. Sanki shared the difference between copywriting and content writing last week, and today we wanted to explore some of the tips we use to create content effectively, when you’re not quite ready to engage a copywriter yet.Specifically we discuss:1) The importance of knowing your customer, where to find them and the language they use;2) Why your brand voice and values are important in your copy and content;3) The critical need to be consistent in the content you create and put out there;4) Why using AI tools effectively can be your best friend; and 5) How re purposing your content can be a time saving game changer.If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

Welcome to this week's episode of The Australian Small Business Show!Today Matt and Kristy-Lee are joined by special guest Sanki Tennakoon from Stellar Frequency. Sanki is a genre spanning content writer, copywriter and consultant who has over a decade of experience in marketing and communications. Today we get straight into the questions many of us ask–‘what is a copywriter ’and really, how can they help our businesses?Right out of the gate Sanki shares a really important distinction between ‘content writing’ and copywriting, and we delve into the distinction between these two things and why both are incredibly valuable and important.If you’d like to reach out to Sanki you can visit her website here: https://stellarfrequency.com/or connect with her on LinkedIn here: https://www.linkedin.com/in/sanki-tennakoon-stellar-frequency-copywriting-consulting-marketing/If you're an Australian Small Business Owner, we'd love to connect with you on socials.You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

Welcome to this weeks episode of The Australian Small Business Show!Today Matt is sharing with us 7 tips to creating healthy cash flow in your business.In a previous episode we shared the 5 numbers we think every business owner should be keeping an eye on in their business, and we had such great feedback on that episode that we decided to do a deeper dive into one of those numbers- cash flow!The 7 tips Matt unpacks today are:1. Do a Budget;2. Regularly review actual v budgeted;3. Overestimate expenses;4. Know your sales cycle;5. Debtors are bad;6. Personal V business expenses;7. Don’t use GST and PAYGW to fund your business.So how do you ensure healthy cash flow in your business? We’d love to hear from you. Let us know on our socials. Head over and comment or send us a direct message on our Facebook or Instagram If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

Welcome to this weeks episode of The Australian Small Business Show!Today we’re discussing Kristy-Lee’s least favourite subject ever – networking!!Whether you love it or hate it, networking is an important part of running and promoting a successful small business.Kristy-Lee and Matt discuss the changing formats of networking, the difference between ‘networking’ and having a great network, and what you can gain from surrounding yourself with the right network of people in your business.So what’s your experience with networking and being a part of business networks? We’d love to know. Let us know on our socials. Head over and comment or send us a direct message on our Facebook or Instagram If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here:https://www.instagram.com/aussmallbizshow/

How Do You Introduce Yourself at an Event?As small business owners we are often put in situations where we are asked what we do - hello networking events! And for many of us that results in sweaty palms, staggering over our words, rambling or having a completely blank look on our faces.How do you succinctly tell someone what you do, why you do it and who you serve in a way that has them interested and asking further questions? That's where Cat Matson from Impactful Presenters comes in.Cat Matson - Impactful PresentersIn todays episode we are joined by Cat Matson from Impactful Presenters who is a wizard at helping small business owners to stop rambling, and speak clearly, succinctly and with the impact they desire. Whether it's introducing yourself at a networking function, leading a powerful team meeting or presenting to a large audience - speaking with impact is one of the most powerful skills you can learn as a business owner.The Small Business Owners Elevator PitchCat generously shares with us today her 3 part framework, know as the 'earn the right' which you can use as your go-to elevator pitch in any situation. It's a simple but powerful framework that removes the overwhelm and loss for words we all too often find ourselves dealing with.Connect with Cat Matson:If you've enjoyed todays episode, be sure to connect with Cat and let her know.Cat's website: https://www.impactfulpresenters.com/Connect with Cat on Linked In: https://www.linkedin.com/in/catmatson/Or take a listen to the Speaking with Confidence Podcast, wherever you love listening in.Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/DisclaimerThe information in these show notes is purely factual in nature and, therefore, does not constitute, and should not be relied upon as, legal, Tax or financial product advice. None of the information provided considers your personal objectives, financial situation or needs, and you will need to make your own decision about how to proceed. Alternatively, you should consider seeking advice from a Tax Agent, Lawyer, or licenced Financial Adviser

Choosing the Right Business StructureWhen starting a business in Australia, one of the most critical decisions you'll make is selecting the appropriate business structure.This choice impacts your tax obligations, legal liability, and potential for growth, making it crucial to understand the available options. Each structure has its distinct advantages and drawbacks, tailored to different business needs and goals. We will explore the four main types of business structures in Australia—Sole Trader, Partnership, Company, and Trust—highlighting the pros and cons of each to help you make an informed decision.Sole TraderA Sole Trader is the simplest form of business structure in Australia, where one individual owns and runs the business. It's the most straightforward to set up and requires minimal regulatory compliance, making it an attractive option for small business owners or freelancers.PartnershipA Partnership involves two or more individuals (up to 20) running a business together. Partnerships in Australia are relatively easy to establish and are governed by agreements outlining each partner's contributions and share of profits (or losses).CompanyA Company is a legal entity separate from its owners (shareholders) and directors. This structure is more complex and regulated than sole traders or partnerships, suitable for businesses seeking growth and scalability.TrustA Trust is an entity where a trustee operates a business on behalf of beneficiaries. This structure is complex but offers flexibility in income distribution and tax planning.Choosing the right business structure in Australia depends on your business needs, goals, and personal circumstances. While sole traders and partnerships offer simplicity and direct control, they come with unlimited liability and potential for personal financial risk. Companies and trusts, though more complex and costly, provide benefits like limited liability, tax advantages, and opportunities for growth. Consider consulting with legal and financial advisors to select the structure that best aligns with your business strategy and long-term objectives.If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here:https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here:https://www.instagram.com/aussmallbizshow/Disclaimer:The information in these show notes is purely factual in nature and, therefore, does not constitute, and should not be relied upon as, legal, Tax or financial product advice. None of the information provided considers your personal objectives, financial situation or needs, and you will need to make your own decision about how to proceed. Alternatively, you should consider seeking advice from a Tax Agent, Lawyer, or licenced Financial Adviser.

What's the Difference Between a Coach and Mentor in Business?In the journey of entrepreneurship, having guidance and support is invaluable. Both coaches and mentors can provide this, but they serve different roles within the context of personal and professional development. Understanding the distinctions between these two can empower business owners to choose the right type of support for their specific needs.What is a Coach?A coach is a professional who focuses on helping you reach specific goals or improve particular skills. In a business context, coaches are often hired to address specific issues or to enhance certain competencies within a set timeframe. They use structured methodologies and techniques to achieve results, such as setting goals, creating action plans, and accountability measures.What Do Coaches Do?Goal Setting: Help clients define clear, achievable goals.Skill Enhancement: Focus on developing specific skills for personal or professional advancement.Performance Tracking: Monitor progress and adjust strategies as necessary to ensure continuous improvement.What is a Mentor?A mentor, on the other hand, is typically someone who has walked the path before. They offer their knowledge, insights, and wisdom to guide mentees through their journey. Mentoring relationships are more informal and long-term than coaching and are often not paid engagements. Mentors share their personal experiences, providing advice, support, and encouragement to help mentees navigate their career or business challenges.What Do Mentors Do?Sharing Experience: Offer insights and advice based on personal experiences.Providing Guidance: Help mentees explore options and make informed decisions.Emotional Support: Offer encouragement and moral support through challenges.Choosing Between a Coach and a MentorIdentifying Your Needs: The choice between a coach and a mentor largely depends on your current needs and objectives. If you're seeking to improve specific skills, address a particular challenge, or achieve a goal within a short timeframe, a coach might be what you need. Coaching is action-oriented, focusing on achieving tangible outcomes. Conversely, if you're looking for someone to guide you through the complexities of your business over a more extended period, a mentor could be more beneficial. Mentoring is about personal growth and holistic development, with the mentor providing insights drawn from their experiences.In navigating the complex waters of business, having a coach or mentor can be like having a lighthouse guiding you through the fog. By understanding the distinct roles each can play, you can make an informed decision about what type of guidance will best support your journey. Whether choosing a coach for their structured approach to achieving specific goals or a mentor for their wisdom and long-term guidance, the right choice can propel you and your business towards success. Remember, the journey of growth is continuous, and at different stages, the support of both a coach and a mentor could be invaluable.If you're an Australian Small Business Owner, we'd love toconnect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/DisclaimerThe information in these show notes is purely factual in nature and, therefore, does not constitute, and should not be relied upon as, legal, Tax or financial product advice. None of the information provided considers your personal objectives, financial situation or needs, and you will need to make your own decision about how to proceed. Alternatively, you should consider seeking advice from a Tax Agent, Lawyer, or licenced Financial Adviser

The Numbers Don't Lie - The 5 Numbers Every Business Owner Should be Looking AtBusiness success often hinges on the careful monitoring and management of several key metrics. These metrics serve as vital signs for a company, indicating its overall health and guiding strategic decisions. For business owners, understanding and optimizing these five critical areas—Cash Flow, Profit Margins, Customer Acquisition Cost (CAC), Customer Lifetime Value (CLV), and Employee Satisfaction and Turnover Rates—is essential. Let's delve into each of these metrics to understand their definitions, importance, and impact on business success.Cash Flow: The Lifeblood of Your BusinessDefinition: Cash flow represents the net amount of cash and cash-equivalents moving into and out of a business. It's a straightforward measure, yet it holds immense importance.Importance: Positive cash flow is indicative of a company's robust liquidity, efficiency, and overall financial health. It means the business has more money coming in than going out, allowing it to cover expenses, repay debts, and invest in growth opportunities. Maintaining a healthy cash flow requires diligent management of incoming revenues and outgoing expenses, making it a critical skill for business owners.Profit Margins: Measuring Efficiency and ProfitabilityDefinition: Profit margins, including gross, operating, and net margins, gauge the percentage of revenue remaining after accounting for the costs of producing and selling goods or services. Importance: These metrics are invaluable for assessing how effectively a business is managing its operational costs relative to its revenue. They provide insights into various aspects of business efficiency, from production to management, directly influencing profitability. A focus on optimizing profit margins can lead to more strategic pricing, cost management, and operational adjustments.Customer Acquisition Cost (CAC): The Price of GrowthDefinition: CAC calculates the total expense involved in acquiring a new customer, encompassing all marketing and sales efforts. Importance: Sustainable CAC levels are vital for continuous business growth without eroding profits. This metric helps in evaluating the effectiveness of marketing strategies and optimizing marketing expenditures. Lowering the CAC, or achieving a better balance between acquisition costs and customer value, can significantly enhance a company's profitability and growth potential.Customer Lifetime Value (CLV): Forecasting Long-Term SuccessDefinition: CLV predicts the total value a business will derive from their entire relationship with a customer.Importance: Understanding CLV allows businesses to make informed decisions about how much to invest in customer acquisition and retention. It emphasizes the importance of nurturing long-term customer relationships, encouraging strategies that enhance customer satisfaction, loyalty, and value. By focusing on maximizing CLV, businesses can ensure a more sustainable and profitable operation.Employee Satisfaction and Turnover Rates: The Human Element of Business SuccessDefinition: Employee satisfaction reflects how content and engaged employees are with their work and environment, while turnover rates measure how frequently employees leave the company.Importance: The correlation between employee satisfaction, productivity, and company performance cannot be overstated. High satisfaction levels are linked to improved productivity, quality of work, and morale, which in turn drive business success. Conversely, high turnover rates can signal deeper issues within the organization, such as ineffective management or insufficient growth opportunities. These problems not only affect morale but also incur significant costs related to recruiting and training new staff.Remember, while these metrics are crucial, they are also interconnected. Improvements in one area can positively affect others, creating a compounding effect on business performance. Regularly reviewing these metrics, understanding their interplay, and adjusting strategies accordingly will equip business owners with the insights needed to make informed decisions and achieve long-term success.If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshowOr follow us on Instagram here: https://www.instagram.com/aussmallbizshow/DisclaimerThe information in these show notes is purely factual in nature and, therefore, does not constitute, and should not be relied upon as, legal, Tax or financial product advice. None of the information provided considers your personal objectives, financial situation or needs, and you will need to make your own decision about how to proceed. Alternatively, you should consider seeking advice from a Tax Agent, Lawyer, or licenced Financial Adviser

Hello and welcome to The Australian Small Business Show!Join us, your hosts, small business owners just like you, as we bring our first hand experiences to offer insights, advice and inspiration to help you build a successful small business.Each week we’ll discuss one specific strategy, topic, resource or tip that’s relevant for every small business, and we’ll be inviting along some amazing guests and friends in business to share their expertise with you.Whether you're starting out, scaling up or a seasoned small business owner, The Australian Small Business Show is for you. In this episode hosts Matt Heighway and Kristy-Lee Billett share with you why they have started this podcast, a bit about their background and what you can expect here on The Australian Small Business Show.Don't forget to hit 'subscribe' wherever you love listening to podcasts to get new episodes delivered to your podcast feed every Sunday morning.Also, connect with us on socials over on Facebook by liking our page:https://www.facebook.com/theaustraliansmallbusinessshowAnd on Instagram by following the show here:https://www.instagram.com/aussmallbizshow/