#722: Agentic AI in retail with Dan Russotto, Furniture.com
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
Audio is streamed directly from the publisher (prefix.up.audio) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Building on the talk of AI in recent years, Agentic AI is an exciting area for retailers. But beyond talk, finding real-world examples and best practices can be tricky.
Today we are here at eTail Boston, and I am excited to talk today about a company that is innovating in this space, not a traditional retailer, but an innovative aggregator using AI to standardize product data across multiple retailers.
To talk about Furniture.com’s approach to agentic AI and more, I’m joined by Dan Russotto, General Manager at Furniture.com.
About Dan Russotto
Over 30 years of extensive startup and Fortune 1000 experience related to running tech companies throughout the entire lifecycle. Focused on completing high quality projects, products, and business objectives. Detailed understanding of the Furniture, Real Estate, Hospitality, Software, High Tech, Consumer Business, eCommerce, and Telecommunications industries.
He is currently the General Manager for Furniture.com, a privately backed business that’s using AI, data and technology to evolve the way furniture shoppers discover new brands and products. Prior to Furniture.com, Dan was the VP Product for Apartments.com and the Homes.com (CoStar brands), aggregator marketplaces in the real estate industry. Before CoStar, Dan spent several years across multiple tech startups.
Dan Russotto on LinkedIn: https://www.linkedin.com/in/danrussotto/
Resources
Furniture.com: https://www.furniture.com
The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow
Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150
Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom
Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show
Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com
The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company