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#559: The shift from service to sales with Josh Feast, Cogito
Season 6 · Episode 559

#559: The shift from service to sales with Josh Feast, Cogito

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

August 7, 202428m 6s

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Show Notes

Today, we're excited to delve into the evolving landscape of customer service and sales with Josh Feast, CEO and Co-Founder of Cogito. We’ll explore how AI is reshaping the roles of customer service agents and enhancing business strategies.

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Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom


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