Season 2 · Episode 114
#114 Calculating the Value of CX
You can’t manage what you don’t measure. Let’s apply that to customer experience as well.
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
December 17, 20209m 57s
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Show Notes
You can’t manage what you don’t measure. Let’s apply that to customer experience as well.
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