
Tech Talks Daily
2,037 episodes — Page 35 of 41
Ep 18711871: The Future of Quantum Threats
Quantum technology is on the brink of a breakthrough. This giant leap forward in computing power will enable unprecedented speed and power for certain industries. However, with this scientific milestone also comes significant cyber risk. For example, quantum computing has the power to break today's standard encryption methods - processes that are widely used to protect customer data, complete business transactions, and secure communications. While a handful of industry giants in tech and academia have reported "quantum breakthroughs" there are still skeptics that disprove quantum's progress thus far. Nonetheless, it's just a matter of time. Quantum advances aside, the reality is that anything secure today will no longer be secure in the future. Because of this, companies need to be vigilant about staying up to date with the adoption of new standards. However, industry groups (for example, NIST in the United States) are expected to debut new standards for quantum-resistant cryptography. In turn, companies will need to understand what these new standards will mean for their organization overall. Ted Shorter, co-founder, and CTO of Keyfactor, joins me on Tech Talks Daily to discuss the potential impact of a quantum cryptography advancement and what this means in the future. We also talk about how the new standards will affect OS/software vendors and how the new standards will affect organizations.
Ep 18701870: How Redis is Enabling the Future of Real Time AI
Redis is a popular open-source database. As a real-time data platform in the cloud, global enterprises have become a critical component to compete in the digital economy. Alongside this, it's a company that's gone from strength to strength in recent times, with revenue growth of 54% over the last three years. In April, it secured $110m in series G funding, which closely followed a $100m funding round in August 2020, providing the company with a $2bn valuation. Taimur Rashid, Chief Business Development Officer at Redis, joins on Tech Talks Daily to why it's time for senior teams to start seeing the creative value of developers within their organizations. Taimur shares his belief that software developers can offer a lot more value to their business. Therefore, organizations should empower their developers and give them a voice to experiment and innovate. We also discuss how Redis is enabling the future of real-time AI. Finally, Taimur declares we're in the golden age of AI and ML and that it's becoming a core part of businesses worldwide. Finally, we talk about innovating at an enterprise pace and maintaining stability while adopting innovation. Enterprises face a fast-changing, hyper-competitive market that requires organizations to implement changes to applications and infrastructure much faster than they did in the past—Taimur shares why they must balance stability and innovation.
Ep 18691869: Top VC Firm/Former Home Depot CISO on Cybersecurity Strategies
High-profile hacks and ransomware breaches continue to plague headlines, making cyber risk more tangible for individuals. So it's no surprise that a Bloomberg analysis found cyber expenses rising faster than overall IT spending. In addition, as remote/hybrid work shifts more workflow to the cloud, spending is expected to increase. Insight Partners is a NY-based VC/PE firm with over $30 billion under management. It is also a top enterprise software investor specializing in cybersecurity and data privacy. Notable investments in this space include DarkTrace, Tenable, Armis, Veeam, OneTrust, Cylance, Recorded Future, and Aqua Security. Steve Ward, Managing Director at Insight, formerly the CISO of Home Depot and a member of the Secret Service, Steve has over 20 years of experience in cybersecurity, physical security, fraud, and technology risk. We discuss where companies allocate cybersecurity spending and the innovations disrupting the market. We also talk about how the shift to remote/hybrid work has affected cyber investment, the most critical threats, and how cyber innovation responds.
Ep 18681868: D2L - Tech and HigherEd's Post-COVID Recovery Plans
Stewart Watts, VP EMEA at D2L – the global learning provider, joins me on Tech Talks Daily in a conversation on the state of digital transformation across HigherEd, and the sectors' recovery plans. As part of its Outcome Delivery Plan: 2021 to 2022, the Department for Education (DfE) has prioritised improving the sector's digital infrastructure and connectivity. Indeed, DfE has placed 'innovation, technology and data' front and centre and this has been reflected in the recent Autumn Budget and Spending Review, with a new package of £1.8 in financial support. However, it has acknowledged that it will need to reassess all current staff training initiatives, particularly in the use of digital technologies, in order to facilitate this. In its latest research, D2L consulted 500 higher education professionals in the UK on their motivations behind their digital transformation strategies, as well their struggles over the last 18 months, and what the drivers behind their post-pandemic recovery plans will be. It found that improving student experience, course quality and digital infrastructure are vital and will play a major role in most institutions future growth plans. Stewart Watts discusses DfE's recovery plan and how universities should approach DX in the coming months. Drawing upon D2L's research, he also argues that faculties will need to reassess all current online or blended learning programmes. Including: The current state of UK digital learning programmes and how institutions approached DX based on D2L's findings What institutions should be prioritising as part of their recovery plans and how learning must be 'data-driven' The tools at universities' disposal as they look to cover the gaps in students' learning and improve overall experienceThe need for a flexible online learning environment and contingency plans to guarantee continuity for students
Ep 18671867: SITA - Air Transport IT Insights For The Travel Industry to Recover
Over the past year, COVID-19 has dramatically impacted the travel industry, forcing it to reimagine its future. SITA sets out five critical areas for the air transport industry to recover and recently published a survey highlighting SITA's remodelled solutions to tackle the significant challenges facing air travel in the wake of the COVID-19 pandemic. Sergio Colella, SITA Europe President, expends how SITA will help the industry recover quickly. We discuss how technology will affect passengers, especially when addressing the new health requirements through automation and making the passenger journey more mobile-enabled and touchless in the airport. I also learn how SITA is making progress in driving down its emissions and energy consumption through its Planet+ program – a program recognized by the UN as a Sustainable Development Goal Good Practice. SITA recently published their CSR report revealing they are on course to be carbon neutral by or before 2022. We discuss the acquisition of Safety Line to help airlines drive more efficiencies and fuel savings around the aircraft while taking immediate and sustainable steps to reduce their carbon footprint. Finally, we discuss why governments should review their border control operations to ensure a sustainable economic recovery and how robust border controls that allow safe travel can be configured quickly to treat evolving risks.
Ep 18661866: MuleSoft - The Rise of the Business Technologist and Hyperautomation
Current trends are increasingly geared towards delivering improved user experiences and innovation at speed. Unlocking data and harnessing digital capabilities will be the cornerstone of future transformation initiatives, with composable businesses set to take centre stage in the year ahead. MuleSoft, provider of the world's #1 integration and API platform, has outlined the trends that will shape these emerging operating models and IT priorities in 2022. Emely Patra discusses how the future of work will be built on connected hybrid experiences. We also discuss how the composable business matures and why 2022 will be the year of the business technologist and the growth of hyper-automation.
Ep 18651865: How Tech Impacts Background Screening and Hiring
As companies address employee demand for more flexible work arrangements, they will need to adapt their hiring processes to protect data privacy, accelerate hiring time, and expand the candidate pool. In addition, employers will need to continue to stay apprised of new and developing hiring laws to ensure compliance and reduce the risk of monetary and reputational harm resulting from lawsuits. Market forces have increased the need for background screening because of tailwinds in the economy, but it's coming into conflict with heightened scrutiny concerning privacy protection. At the very time when background screening is needed, governments are making it harder to get access to information about people. In 2006, during the earliest days of the big data era, Inflection was founded to address three emerging trends: the increasing prevalence of people searching for people online, the emergence of online records, and the privacy implications of the easy availability of personal information. I explore this topic with Max Wesman. Max joined Inflection in 2012 to lead the planning and launch of GoodHire. He now oversees all of Inflection's product strategy, roadmap, development, pricing, and growth initiatives. Before joining the team, Max managed and launched B2B software products for HP and Microsoft. He received an MBA from UC Berkeley Haas School of Business and undergraduate degrees from the Wharton School and the College of Arts and Sciences at the University of Pennsylvania. His passions outside of work include international travel, golf, pickleball, cooking, home brewing, and escape room games.
Ep 18641864: How to Solve the Cloud Cost Optimization Challenges With AI and Automation
AI-driven cloud optimization platform that slashes cloud cost, optimizes DevOps, and automates disaster prevention. Leon Kuperman, CTO Cast AI, discusses how AI powers cloud automation. We explore exactly what value AI brings to the table and why simple automation is not enough. We also discuss the Top 3 tips for businesses adopting cloud automation. On the subject of cloud cost management, we look at the big picture of what management optimization is and the main reasons it's complicated (hint: cloud providers aren't exactly helping most of the time). But we talk about how automation helps with cloud costs and how AI brings this automation up a notch. I also learn more about Leon's story in techand how he started his career at IBM when he was just 19, but realized very early that he was best suited in the startup world so in 1998 started his first company and has been working through the battle scars ever since. A few companies to mention - Zenedge (acquired by Oracle), CUJO.
Ep 18631863: AI-Assisted Translation - A.I. Powered, Human Perfectedd
Matija Kovac from Taia Translations discusses the future of machine translation, how localization can enhance global strategy and how AI is revamping the translation industry. He also shares his entrepreneurial story, knowledge, and industry insights. Taia Translations is a modern translation platform, where they help companies translate their documents, websites, and other content with AI-assisted, human perfected translations. If advanced neural machine translation is good enough, you can get your files translated, with formatting intact, in just a few seconds. But when you need a professional touch, you can order from a range of services, right inside the app. The Taia Translations app was created to make the ordering process as seamless as possible, as we are aware that ordering translations can be a bit time-consuming. You drag 'n' drop your document into the uploader, select the right parameters for your needs, and just a few moments later your project is being reviewed by TAIA's project management. Based on your chosen parameters, you'll be assigned the perfect translator for your project.
Ep 18621862: Endava: Reimagining the Relationship between People and Technology
Over the past two decades, companies have increasingly used new web, cloud, and mobile technologies to address business challenges and realize new business opportunities. However, the recent pandemic turned this digital business wave into a tsunami, as organizations scrambled to create new digital properties to address supply chain management, customer relationships, employee communications, and other urgent business problems. As these companies accelerated their use of digital to address their pandemic-related business problems practically overnight, many came to a realization: the quick, discreet, iterative, do it or die approach they took to digital initiatives during the pandemic succeeded in addressing their immediate pandemic business challenges, even if these initiatives now need further refinement. Endava is a leading next-generation technology services provider working to help businesses accelerate disruption by delivering rapid evolution to enterprises. They saw a 20%+ year-on-year growth in their 3rd quarter results as part of businesses turning to them for support and are working with some of the largest brands. Endava Chief Digital Officer, Justin Marcucci, discusses what he sees in terms of customer refinement and how the quick do-or-die processes from last year are being updated for longer-term success.
Ep 18611861: Outnumbering Cybercriminals Together With Crowdsec
Philippe Humeau is the Founder of CrowdSec, an open-source multiplayer firewall that can analyze visitor behavior & provide an adapted response to all kinds of attacks. In addition, it leverages crowd power to generate a global IP reputation database to protect the user network. Today, users come from 110+ countries, approximately block 700,000+ malevolent IPs by quarter, and the company also raised $5M in funding! Phillipe has also received an MBA in Computer Sciences from EPITA, created five start-ups, and seeded 10 of them. Philippe joins me on Tech Talks Daily to discuss the biggest issues currently facing cybersecurity and how open-source cybersecurity platforms combat them. We discuss why multiplayer firewalls can help limit zero-day attacks and minimize cyberware from attempting to 'divide and conquer' businesses. Philippe also shares how malevolent IP attacks are growing and how everyday users equip themselves to protect their data.
Ep 18601860: Fixing the Broken Dental Insurance Industry With Tech
Every great idea starts with a problem. For Eric Johnson, it was simple: dental insurance was broken. The founder and CEO of membersy is a digital health company democratizing access to quality, affordable dental care through subscription-based dentistry. While building his career in the dental care space, Eric founded membersy in 2015 with the mission of helping dental professionals take back the dental care narrative from big insurance companies through pricing transparency and a personalized membership experience for patients. It became the first and largest subscription-focused company in the dental industry, providing Dental Service Organizations (DSOs) of all sizes with the tech, marketing, and administration infrastructure to launch and grow a modern membership experience. Today, more than 4,000 dental practices and close to 1 million members across the United States utilize membersy's advanced subscription platform for a more personal and connected dental care experience. Eric shares the tech startup story behind the success.
Ep 18591859: Dynatrace - Long Term Events of Log4Shell
In light of the recent Log4Shell vulnerability that has been dominating the headlines, I invited Asad Ali, Senior Director, Global Centre of Excellence at Dynatrace to join me on Tech Talks Daily. We talk about the longer-term impact this vulnerability will have on the way organizations handle their cybersecurity practices and the next steps they can take in the more immediate term. Some organizations may not even know they are affected or which instances of the vulnerability are most urgent to address. For example, not all cases will be present in applications exposed to public networks and reveal sensitive data to malicious attackers. We discuss why the dynamic and complex nature of today's cloud environments has broken traditional approaches to application security. We also talk about how an AI-driven approach can help dramatically speed up risk and impact analysis of the vulnerability by automatically and continuously identifying and prioritizing instances that access critical databases or file systems in the environment. Finally, we talk about what to expect from Dynatrace Perform in February.
Ep 18581858: SAP Labs - Hybrid Working and Collaborative Communities
Anamarie Huerta Franc is the head of SAP Labs US in Palo Alto. Her charter for one of the largest software companies in the world is an ambitious one - to build a collaborative community across the thousands of developers working in the United States on SAP's broad range of cloud-based software groups, which includes technologies such as Concur (expense management), SuccessFactors (human capital management) and Fieldglass (vendor management system). Hiring, motivating, and retaining employees has always been a challenge for software companies, but no more so than today when the demand for developers has never been higher and when companies are grappling with workplace and culture issues driven by COVID-19 and the evolving definitions and expectations of the workplace. One of Anamarie's charters is to challenge the traditional corporate assumptions that community and culture can only be built in a physical office and determine how to balance flexibility and accountability. As an example of Anamarie's efforts, she led SAP's hybrid workforce pilot program on its Palo Alto campus that involved 300 workers who put its new flex work model into practice. Teams worked in a hybrid fashion at home and in the office, using a new iOS app to help them utilize office space and have meaningful experiences when in the office. The program's goal was to determine the best approach to creating office spaces with high energy and high utilization. After working at SAP for over a decade, Anamarie shares her story along with many interesting insights and experiences.
Ep 18571857: Female Blockchain CEO on Why Crypto is Taking Security Seriously
Recent reports show that DeFi exploits totaled $12 billion in 2021. Between this fraud spike, the social engineering attack at Robinhood, and the recent Google Play scam, it's more critical than ever that cybersecurity becomes an embedded part of cryptocurrency. Tammy Kahn, co-founder and CEO of BTblock has a team of some of the best dedicated DeFi logic security analysts. Having performed cybersecurity code reviews of the software supporting major blockchain protocols, including Bitcoin, Ethereum, Solana, and Cardano, she and her team continuously observe how significant an impact security concerns have on widespread adoption. With crypto scams and fraud skyrocketing, Tammy discusses some of the core issues plaguing the industry in 2022. We talk about why until 'basic' users can feel their funds are secure, the adoption of crypto and other types of micro-investing will remain slower. Too much is at risk; people may not know the answer, but many know enough to be scared. We also explore why we need more than cyber training needs to happen and why it needs to be built from the code up.
Ep 18561856: Improving Attention and Reducing Stress Through AI
Hannes Bend is on a mission to improve mental health at work with technology. His work was inspired by when he felt disconnected and depressed until he discovered mindfulness. This moment led to him founding breahting.ai, which allows users to focus solely on where it belongs. breathing.ai uses the webcam and machine learning to detect vital signs (heart rate and respiration) and stress and then adapts and personalizes the screen's colors, fonts, and UI to the user's wellbeing. Breathing.ai founder and CEO Hannes Bend developed award-winning technological projects with cross-disciplinary collaborations with top researchers and labs. Hannes joins me on Tech Talks Daily and shares how he has worked with my mentor friend Wim "The Iceman" Hof since 2015 to develop pioneering AR biofeedback projects that inspired the breathing.ai startup and its technology. I also learned how Wim's breathwork, in-depth meditation practices in Myanmar, and yoga transformed Hannes from decades of anxiety and depression to living healthy and happy. Finally, we discuss how breathing.ai develops patented machine learning technologies to adapt and personalize screens and audio interactions to each user.
Ep 18551855: Talking Digital insecurity and Surveillance Capitalism With Datacappy
Big Tech sees your data—your clicks, your online shopping choices, your browsing history, as the most valuable stuff on earth. Datacappy consists of independent developers worried about the sudden loss of online privacy. Digital insecurity and what's been called "Surveillance Capitalism" are serious problems for our kids, ourselves, and you. And not a lot of people are doing anything about it. At Datacappy they see your data as yours. They think your clicks are your business. If your children want to research tigers and rocket ships, they should be able to do so without an unaccountable corporation using that data to build a profile of them and profit off it. I wanted to learn more about how they are helping users preserve their privacy, use the internet securely, and keep their information under their control. Marco Bellin, the author of PrivacyParent.com and engineer behind Datacappy VPN (built on the open-source WireGuard), joins me on the Tech Talks Daily podcast in a conversation about the year ahead threats to consumer data privacy from more apps, advantageous data selling to malware via USB ports. We also discuss how the US is trying to catch up to its peers with a national data privacy law.
Ep 18541854: SHABANG! Peter Hurley Reveals Photography Inspired NFT Collection
Peter Hurley is a world-famous photographer, an official partner of Canon and B&H Photos. He is also the creator of Headshot Crew, the world's largest team of headshot and portrait photographers. As a man who spins many plates, he also an inspiring TedTalks and has authored The Headshot - an in-depth book on the importance of a proper headshot and how to take the best shots possible. More recently, he launched the first-ever photography-inspired NFT collection, Shabangrs. Named in honor of Peter's catchphrase, "Shabang!" the collection features 10,000 unique pieces that come with utilities and enter holders into giveaways, raffles, and more. Ownership of Shabangrs NFTs will automatically grant you citizenship in Shabangrsville, a virtual city in the Metaverse. In addition, Shabangrs citizens will have access to exclusive lifetime perks and rewards as well as access to a flourishing community of the world's best photographers and creators. Peter joins me on Tech Talks Daily to share his story that began by earning his stripes in the photography industry and why he feels that NFTs are the logical next step for the photography industry.
1853: How Tech is Enabling PDWise Share Parkinson's Disease Stories and Wisdom
Allan Cole was diagnosed with young-onset Parkinson's disease five years ago, at the age of 48. He subsequently started PD Wise, a blog and community hub aimed at telling stories, providing education, and building community among those living with Parkinson's and their loved ones. I wanted to learn more about how he was using technology to help others. I quickly learned that Allan had published Counseling Persons with Parkinson's Disease (Oxford). He has two additional books that will be published this year, Discerning the Way: Lesson's from Parkinson's Disease and In the Care of Plenty: Poems (Cascade). So I invited Allan Cole to the podcast to discuss Parkinson's, which is yes is progressive, and currently, there is no cure. However, there are lots to be hopeful for, and as this is a tech podcast, the role he sees technology playing in helping people.
Ep 18521852: Exploring the Tech Challenges for the Transportation Industry
The state of the global supply chain has hit the headlines recently, and it has dramatically impacted both businesses and consumers. This got me thinking about the challenges in the trucking/logistics companies and the most significant technical challenges for the transportation industry right now. Wendy Greenland, CEO of Openforce, joins me on Tech Talks Daily to explore this topic with me. Openforce, the provider of technology-driven and insuretech solutions for transportation companies, offering onboarding, settlement, compliance and insurance services for managing independent contractor workforces. Through the transparent and collaborative leadership of CEO Wendy Greenland, Openforce is well-positioned at the forefront of where technology and the shifting modern labor markets converge. According to a recent survey by MIT and Deloitte, tailwinds are driving the new world of work. 33% of companies plan to utilize a 1099 workforce in the next 18-24 months. Of those companies, 52% plan to implement a technology platform to manage them. With vast experience in technology leadership and, most recently, transportation, Wendy provides a unique skill set to bridge the gap between companies and independent contractors–that only technology can do. Wendy brings nearly 30 years of experience and leadership to Openforce, focused on developing and delivering technology-driven business services and solutions, providing outstanding client service, and driving profitable revenue growth. Within Openforce, she drives the organization's mission and creates a standard of quality to provide best-in-class products and services to our contractors and clients.
Ep 18511851: ClickUp Founder Shares the Story Behind its $4B Valuation
A recent Gartner survey revealed that nearly 80% of workers are using collaboration tools for work in 2021, up from just over half of workers in 2019. While many organizations relied on productivity platforms before the pandemic, the emergence of remote and hybrid work models has proven just how vital an all-in-one solution is to maintain workplace collaboration and efficiency. ClickUp, the world's first productivity platform, recently announced they raised $400 million in Series C funding -- the largest funding round to date in the workplace productivity market. This funding puts ClickUp at a $4 billion valuation, which will be used to support the creation of 600 European jobs, a regional European HQ, and a new development center. ClickUp's unique offering in the market has fueled their success as one of the fastest-growing SaaS startups in the world -- ClickUp is the only solution that replaces all individual workplace productivity tools within a single, unified platform. In less than 18 months, the company has raised $535 million in funding ($35M Series A in June 2020; $135M Series B in December 2020.) In the last year, the company has tripled its revenue and grown its user base from 200,000 to 800,000 teams worldwide and has more than 85,000 paying customers, including teams at McDonald's, Booking.com, and Netflix to name a few. Zeb Evans, ClickUp founder, shares how he has taken ClickUp from a 50-person Series A startup to a $4 billion-dollar company.
Ep 18501850: Sage for Accountants How Tech is Transforming Digital Accounting
Before launching this daily tech podcast and writing about technology, I was an IT guy. So I was the first port of call for any problems with Finance applications and upgrades to applications like SAGE in a corporate environment. The shift to digital-first accounting is seen as imperative by nearly all accountants – with new Sage research showing 99% of accountants are using some form of digital accounting. Fast forward six years, and I will be talking to SAGE about their new product that accountants design for accountants, 'and it's called Sage for Accountants. It's a practice management suite that provides client onboarding, connected client management, productivity tools, data collection and intelligent reporting, bookkeeping, payroll, and compliance. The product applies to general practices of all sizes. Chris Downing, Director of Product Marketing, Sage & Gerty Bester, Director of Product Marketing, Sage, join me on Tech Talks Daily to share their stories. They are both former chartered accountants. They will be discussing why they've invested so much time and resource into this new product, how they involved their customers in its development and how it can help accountants meet practical demands in a challenging marketplace. Designed by accountants for accountants, I learn how Sage for Accountants is removing the friction from practice management by providing onboarding, connected client management, and productivity tools, truly digitized data collection and intelligent reporting, bookkeeping, payroll, and compliance. We also discuss how by digitising business processes and relationships with customers, suppliers, employees, banks, and governments, the SAGE digital network connects SMBs, removes friction, and delivers insights. Knocking down barriers also means using our time, technology, and experience to tackle digital inequality, economic inequality, and climate crises.
Ep 18491849: Cloudera - Why Acceleration Shouldn't Run Rampant Without Control.
With the announcement of the UK publishing its first AI Strategy - a ten-year plan fit to make the UK an AI Superpower - it will be to businesses' detriment to not capitalize on the power of AI and automation. However, with this rapid shift towards automation, one of the primary areas of value is often overlooked — enabling humans to focus on what matters and strategically control the acceleration. Romain Picard, Vice President EMEA, of the recently acquired multi-billion-dollar enterprise data cloud company Cloudera, believes in a world dominated by robots, chatbots, drones, and other machine learning and artificial intelligence-powered technologies, the power of human touch is still relevant. Romain joins me on Tech Talks Daily to share his insight on why acceleration shouldn't run rampant without control. We also discuss how it is essential that, alongside automation, we form bold strategies that keep our focus on what's essential — human ingenuity. Finally, we talk about the ability automation provides for teams to bring their A-Game more, increase productivity and growth. Maybe now is the time for businesses to reimagine their culture to one that uses automation to its fullest value and celebrates human capabilities at their best
Ep 18481848: Technology, Mindfulness, and Stress Intelligence
Over the last two years, the lockdowns have seen adults flirt with burnout as they now find themselves permanently tethered to their office. Children have also experienced stress with masks in schools, being socially distanced from their friends, etc. However, in a world where people of all ages are feeling stressed, I invited Liam Joe Blackwood from Stressbox on the podcast to discuss how technology contributes to stress and how it can also help relieve it. I learn how StressBox provides a psychological assessment and treatment service for individuals experiencing stress, anxiety, and other related difficulties.
Ep 18471847: Democratizing Data Science for Predictive, Real-Time Personalization
In 2022 (and beyond), personalization is more important than ever. There is no room for broad, generalized marketing. Instead, customers crave and expect personalized experiences that subtly enable them to discover and find products they actually want. Data science is a powerful way to take personalization to the next level. However, it's not always readily accessible or actionable without engineers or data scientists. Breinify is a personalization platform on a mission to democratize data science by finding ways to make predictive capabilities accessible to non-technical, yet data-driven marketing teams. Breinify's AI solution enables enterprise marketers to deliver predictive personalization in real-time and build more meaningful customer experiences. The platform blends traditional machine learning with temporal AI to predict a consumer's future interests, needs, and behaviors. The algorithms enable dynamic segmentation and fully individualized personalization, which minimizes the manual involvement required from marketing and tech teams while producing top-tier results. Diane Keng, co-founder, and CEO of Breinify, talks about democratizing data science, predictive personalization, and trends in this space to watch out for in 2022.
Ep 18461846: Why Tech Running Data Centers and Apps on Cloud is Part of a Bigger Story.
RackN Digital Rebar standardizes the full lifecycle management of your infrastructure, mitigating risk and taming automation helping you innovate faster. Rob Hirschfeld founder RackN, an Austin-based start-up that develops software to help automate data centres joins me on Tech Talks Daily. Rob has been in the cloud and infrastructure space for nearly 15 years and has done everything from working with early ESX betas to serving four terms on the OpenStack Foundation Board. Rob believes that the technology of running data centers and applications on cloud is just part of the bigger story. We discuss why Rob believes developers often develop infrastructure incorrectly and why he is a strong advocate for lean/agile processes. We also talk about the increasing focus on automation, the impact of open-source software, and its emphasis on agility and fast decision-making.
Ep 18451845: Conti Ransom Gang Now Selling Access to Victims
Organizations infected with the Conti ransomware affiliate programs malware who refuse to negotiate a ransom payment are added to Conti's victim-shaming blog, where confidential files stolen from victims may be published or sold. But, sometime over the last 48 hours, US security expert Brian Krebs has reported that the cybercriminal syndicate has updated its victim-shaming blog to indicate that it is now selling access to many of the organizations it has hacked: Ilia Kolochenko, Founder of ImmuniWeb and a member of Europol Data Protection Experts Network, joins me on Tech Talks Daily to discuss why this new marketplace indicates that well-organized cybercriminals are not afraid of law enforcement agencies anymore. We also talk about how criminals create mature, agile, and multistakeholder ecosystems similar to legitimate businesses and how cybercriminals are creating online subscriptions, free trials, and discount systems for recurrent customers to maximize their profits. Finally, we explore the most significant challenges and what global governments must do to combat the issue or risk losing the battle to cybercrime.
Ep 18441844: Balancing Automation and Human Support in Financial Advising
Altruist is on a mission to make independent financial advice better, more affordable, and accessible. The company has built an all-in-one platform that reduces barriers for financial advisors to deliver great advice. As a result, advisors using Altruist can work more efficiently and substantially lower operating costs, enabling them to grow on their terms and help more people. Adam Grealish offers an overview of the state of the financial advising industry and why there's a time and place for Robo advisors. But there's a growing need for human financial advice too. About Adam Adam Grealish's career is rooted in financial innovation. Through his work (formerly at Betterment and Goldman Sachs, and now at Altruist as Head of Investments), Adam has a unique pulse on the trends and issues shaping the wealth management and financial planning technology spaces. Further, because Adam has assisted financial advisors for years in various roles, he has keen insight into how the industry has evolved and where it needs to go. Before serving as Betterment's investing lead, Adam was Vice President in the Fixed Income, Currencies, and Commodities division at Goldman Sachs. Adam was responsible for structured corporate credit and macro credit trading. In addition, Adam was part of the quantitative equity portfolio management team at New York Life Investments earlier in his career.
Ep 18431843: Metaverse Solutions Enabling the Digital Transformation Brands
This episode explores the Metaverse and bridging the gap between value and enterprise through video games with Alexander Fernandez, the CEO of Streamline Media Group. The independent video games group is dedicated to publishing / developing great games, cultivating diverse talent, and breaking barriers of interactive entertainment. Alexander is a proud latinX entrepreneur passionate about bridging the gap between video games and traditional enterprise industries. He has grown Streamline Media Group from a modest gaming-focused startup to a global company with over 180 employees across three continents and various brands under the Streamline Media Group umbrella. Alexander shares his valuable insights into the entrepreneurial journey and how he became successful at what he does. Next, we discuss how the Metaverse will impact business strategies in the next five years. Finally, we talk about the best ways to promote diversity in the video game industry and how he's established an innovative and multicultural environment for his employees.
Ep 18421842: The Tech-Stack That Captures & Convinces Business Solutions
Doron Gerstel, CEO, Perion, joins me on Tech Talks Daily. Perion is a global technology innovator in the digital advertising ecosystem, providing brands and publishers with an opportunity to unlock lucrative growth opportunities. The company operates across the three main pillars of digital advertising – ad search, social media, and display/ CTV, representing a potential market of more than $300B. Perion generates revenue from both demand and supply sides, and in the last year, they signed an agreement with Microsoft Bing to drive growth opportunities. Doron shares a recap of how adtech companies performed during the pandemic, what the end of third-party cookies will mean for advertisers, and how companies will adapt. We also discuss how ongoing privacy changes will impact the adtech landscape and the importance of agnostic technology, and how it will help companies adapt to any changes in digital marketing.
Ep 18411841: Threekit - The Future of Digital Commerce is 3D and AR
In 2022, it's estimated that $7.4T worth of B2C and B2B commerce will happen digitally, however, shoppers are now demanding a faster, easier, and more visually compelling customer experience. In response, brands are creating millions of images, but they are falling short. Whether it is photography that requires a physical product to be built or the impossible task of manually capturing thousands (or millions) of SKUs, brands rely on broken processes to create visual experiences and improve their operations. Threekit, a leading developer of high-end visualization software that automates the creation of visuals and bridges the gap between the creative and commerce worlds. The company's visual commerce platform, which does not require prototype experience, engineers, or CAD artists, enables brands to create interactive, augmented reality (AR), and photorealistic 3D visuals and engage in lean commerce and asset-light manufacturing. To date, Threekit visualized products have generated over $1 billion in sales for customers. TaylorMade, Duluth Trading, and Ciroc use Threekit because it drives a 40% increase in conversion, a 90% reduction in photography costs, and an 80% reduction in returns. Matt Gorniak, CEO of Threekit joins me on Tech Talks Daily to share the story behind Threekit.
Ep 18401840: Achieve Your Financial Goals With Behavioral Science and Tech
Your smartphone will probably have several different apps to manage your finances, from personal bank accounts, bills accounts, credit cards, savings, and even crypto. But what if you could have a singular view of everything. Today, I explore the role technology can play in helping people reach their financial goals and how couples can work better as a team while still having their privacy and independence. I have invited Katherine Salisbury, Co-Founder, and Co-CEO of Qapital, on the podcast. She founded the company with her partner George Friedman when they wanted a solution to provide a joint overview of all their finances and automate how their money moved to savings, investments, bills, and spending accounts. Qapital is a new kind of banking experience that aims to empower people to maximize their happiness by saving, spending, and investing with their goals in mind. By blending behavioral science with technology, Qapital provides users with the tools they need to make managing money easy and fun.
Ep 18391839: CES - BlackBerry IVY and Car-to-Cloud Collaboration With AWS
It was the End of an era for BlackBerry as the company pulled the plug on support for its classic smartphones — 22 years after the device first hit the market this week. But what these headlines didn't tell you is that over 195 million cars worldwide currently use BlackBerry software. BlackBerry IVY, developed in partnership with AWS, is the company's cloud-connected software ecosystem that equips OEMs to analyze vehicle sensor data and derive actionable insights. Blackberry revealed more about their smart car innovation at CES 2022. Peter Virk, Vice President, IVY Product & Ecosystem at BlackBerry, joins me on Tech Talks Daily to talk about the announcements at CES. We discuss how vehicle data can be turned into actionable insights and how BlackBerry QNX technology is integrated across the vehicle. I learn more about how BlackBerry IVY brings together signals from various sensors across the vehicle and how configuration is then controlled via the cloud-based IVY console. Finally, we discuss how the IVY platform makes real-time AI decisions and the role of IVY "Buck": BlackBerry's physical car dashboard.
Ep 18391838: Desktop Metal - How Additive Manufacturing 2.0 is Reshaping Manufacturing
Desktop Metal recently appeared on my radar after reading how their technology is accelerating the transformation of manufacturing with 3D printing solutions for engineers, designers, and manufacturers around the world Jonah Myerberg is Co-founder, Chief Technology Officer, and SVP of Global Engineering at Desktop Metal. He joins me on Tech Talks Daily to provide an overview of Desktop Metal, Additive Manufacturing 2.0, and how it is reshaping the future of mass manufacturing by leveraging digital factories. We also discuss how additive manufacturing can impact the supply chain, lumber shortage, sustainability, and how businesses expand into new fields like space tech and healthcare. About Jonah Myerberg Jonah Myerberg is responsible for leading the technical direction of the company's 3D printing solutions and driving global engineering efforts. Before joining Desktop Metal in 2015, Myerberg held senior positions with various organizations focused on high-performance battery development, including Renovo Motors and Boston Impact, which he founded, and A123Systems. At A123Systems, Myerberg established and led the motorsports business unit, which focused on developing high-performance batteries. His products were adopted by most Formula One teams, including the McLaren, Force India, Mercedes Benz, RedBull, and other high profile motorsports teams like the Porsche 919 team, which won the 24 hours of Le Mans in 2015 and 2016. Jonah was also a race engineer for Porsche on the 919 team and the Mahindra on the Formula E team. Additionally, he helped launch Gradiant Corp., where he managed the deployment and operation of large-scale water desalination plants that converted fracking water into fresh water.
Ep 18371837: How Unified Data Model Platforms Can Beat Adobe and Oracle
Cheetah Digital is a marketing tech platform that has collected over 2 billion data entries for brands including Arsenal FC, Hilton, BBC, Citibank, Vodafone UK, and the Postcode Lottery, McDonald's, Pizza Hut UK, Godiva, Urban Outfitters. Richard Jones, CMO of Cheetah Digital, joins me on Tech Talks Daily in a conversation about why smaller enterprise-specific marketing technology and unified data model platforms provide far more benefits for customers than those from more prominent players. For more than 20 years, I have learned how Richard has worked in technology, specifically, building marketing technology for the likes of Adobe, Oracle, and how he has been a CMO integrating martech to deliver business results. We discuss the growth of customer engagement suites that ingest various kinds of data, batch data, streaming data, point of sale data, and weather data according to a businesses' requirements. We also talk about how companies can use machine learning and artificial intelligence to segment and analyze that data. Finally, we discuss why leveraging the same data model with the customer engagement data platform at its heart is key if you're building software from the ground up.
Ep 18361836: Rich Nanda from Deloitte Explores The Transformation Myth
Rich Nanda is a principal in Deloitte Consulting LLP, where he serves as the leader of Deloitte's US Monitor Deloitte practice. He has significant experience in guiding clients through strategy-led transformation to achieve profitable growth. He routinely advises boards, CEOs, and executive teams at consumer products companies on topics spanning growth, business model innovation, operating models, capability building, analytics, and technology adoption. Nanda has also co-authored a new book and sequel to The Technology Fallacy. The Transformation Myth takes a deep dive into how companies that use disruption as an opportunity for innovation emerge from it stronger, while companies that choose to weather the storm miss an opportunity to thrive. All of this is especially noteworthy as the pandemic has disrupted business – yet many companies have emerged better-positioned than before and innovated in response to changing circumstances. As a leading expert in digital transformation, Rich discusses his experience guiding clients through strategy-led transformations and key findings featured throughout the book.
Ep 18351835: CES 2022 - Baracoda Daily Healthtech Receive Two Innovation Honors
Baracoda Daily Healthtech has a strategic vision focusing on preventive healthcare in a digital environment. At CES 2022, the focus is on The Bathroom of the Future. With a focus on balance, posture, spine health, oral health as an indicator of systemic health and wellness, using predictive technology to alert you about changes in your skin, your heart rhythm, your risk of falling if you're a senior. Healthtech makes it possible to monitor your wellness in a noninvasive way. And physicians have a way to monitor whether a prescribed treatment is working, all in a very non-invasive way. And for the first time – a thermometer that doesn't need batteries, so it's always ready when you need it while using minimal plastic. Healthtech meets sustainability. One example of Baracoda using proprietary software to scale a product can be seen in the partnership with Colgate. Thomas Serval, the CEO, reveals more about Baracoda's Open Innovation model, which encourages collaboration to further the preventive health mission through the bathroom of the future. We also discuss how Baracoda Daily Healthtech has received two Innovation Honors at CES 2022. The first award is for BBalance, the first connected product to use footprint recognition and merge medical indexes — posture and balance, weight, and BMI (body mass index). And the second is for bcool - the first thermometer to operate without batteries, combining healthtech with sustainability. Finally, we discuss how their partner Colgate also earned an Innovation Award at CES 2022, For their new low-price smart toothbrush - Bringing the benefits of smart technology to the general population, as we all strive for optimal wellness.
Ep 18341834: Bitrise - The Mobile Industry's First Fully Automated Workflow Platform
Mobile DevOps company Bitrise recently announced Arpad Kun as its VP of Engineering and Infrastructure. In his time at Bitrise so far, he led the development of their new enterprise-grade platform, which increased the business's speed to app market by 50%, saving them time and money. Now, Kun is scaling Bitrise's technology to support enterprises with an all-in-one platform fully. In addition, the platform will automate mobile app workflows, allowing organizations more time to concentrate on creativity, customer-centricity, and innovation. Previously Arpad served as Chief Architect for Network Services at IBM Cloud and TPM at Facebook Infrastructure. Arpad shares his years of experience in the development space and discusses the importance of platforms that streamline workflows so developers can keep up with the growing demands of consumers and app stores. In today's episode, Arpad shares his story and what is on the horizon for Bitrise and mobile app development as a whole.
Ep 18331833: Amplify the Climate Action of Your Sustainable Spending
Dublin-based climate action fintech is a climate donation app that empowers conscious shoppers to amplify their positive impact by earning free, personalized climate donations from their spending. Amplify partners with a network of sustainable brands, allowing their customers to earn a donation for a high-impact climate cause of their choice on every purchase, at no added cost. Users choose a climate charity, securely link their bank card, and then 2% of each transaction they make with a sustainable brand in Amplify's network is automatically donated to their chosen cause for free. Supported by Enterprise Ireland and approved by the world's leading card networks, Amplify is setting out to transform the donation experience for sustainable brands and conscious shoppers, empowering them to amplify the climate action of every sustainable purchase. David Beakey, Co-founder of Amplify, shares how they combine their passions for sustainability and technology to help conscious consumers transform the impact of their sustainable spending.
Ep 18321832: WalkOut CEO Goes Where Amazon Does Not GO
Assaf Gedalia is the co-founder of WalkOut, the developer of an autonomous end-to-end checkout platform that created a smart cart solution to provide an efficient, frictionless checkout. This smart cart is an AI, computer vision-based solution mounted onto shopping carts in the form of a screen and cameras and becomes shoppers' personalized advisory board. WalkOut can identify every item placed in the cart with high accuracy, tally them up, and notify the shopper of an anomaly. That means knowing when an item is what the shopper is looking for, if it goes against a dietary need, or contains an ingredient that will cause an allergic reaction. Walkout provides shoppers with a unique experience where all they have to do is walk in, place items in the cart, and walk out. Unlike other checkout options, the tally, bagging, and payments are all done on the cart itself. Assaf Gedalia is the co-founder of WalkOut, the developer of an autonomous end-to-end checkout platform that created a smart cart solution to provide an efficient, frictionless checkout. This smart cart is an AI, computer vision-based solution mounted onto shopping carts in the form of a screen and cameras and becomes shoppers' personalized advisory board. WalkOut can identify every item placed in the cart with 99.2% accuracy, tally them up, and notify the shopper of any anomaly. So shoppers have prime convenience, and grocers can implement the affordable WalkOut solution that involves very little changes to the shop's environment and compete with the bigger players. In today's episode, Assaf shares how technology upgrades traditional brick & mortar shops and improves the shopping experience. We also chat about why smart carts are the best integration for a shop and the benefits of in-store shopping compared to online \ delivery \and even Amazon GO. Finally, we discuss the intricacies of the different proprietary algorithms WalkOut developed to reach a 99.2% accuracy rate on product identification.
Ep 18311831: Nick Neuman, CEO of Bitcoin Self-Storage Startup Casa
Casa is a US-based provider of Bitcoin security services, which enables users to have total self-custody over their crypto holdings, without the risk of theft or hacks like those experienced by exchanges. Bitcoin can be purchased through Casa and deposited directly into a user's wallet on the service where they control the funds, without the company having custody over the holdings at any point. Nick Neuman, CEO of Bitcoin self-storage startup Casa shares his view that despite sovereignty being the biggest issue in the Bitcoin space, it's ultimately the one that's being addressed the least. It's not a technology problem or a process problem, but rather that the big challenge is how to make security technologies standard in an industry with an overall poor track record for keeping its customers' coins safe. Nick discusses the different Bitcoin safety solutions on the market that holders need to be aware of and why they should consider taking their coins off exchanges altogether. We also talk about why a wallet alone might not be enough and what questions investors should be asking of their Bitcoin partners to ensure they can always keep sovereignty of their coins.
Ep 18301830: Analytics and Personalization Expert on MarTech Buzzwords
Joaquin Viramontes, Director of Personalization at digital experience agency R2i, joins me on the Tech Talks Daily Podcast. The seasoned expert in analytics, personalization, and all things data shares insights on personalization and why it's much more than a buzzword for marketing professionals. R2i is a digital experience agency that creates digital solutions that connect and accelerate customer experiences to drive impact for brands. I learn more about their relentless focus on combining data, insights, and technology with creative design to drive engaging and high-impact digital experiences. Joaquin shares how businesses can go beyond making a case for personalization to implementing a long-term program that shows ROI. He also explains a marketer's ideal toolkit of analytics and optimization tools that can be used to identify wins and optimal ways to invest time and resources. Finally, we discuss how to establish a company culture of data-driven decisions and build excitement around the value that tech and data can bring to all decisions in every department.
Ep 18291829: The MLC: $100M and Counting to Songwriters in 2021
In January 2021, the Mechanical Licensing Collective (MLC)began administering blanket mechanical licenses to eligible streaming and download services (digital service providers or DSPs) in the United States. The MLC will then collect the royalties due under those licenses from the DSPs and pay songwriters, composers, lyricists, and music publishers. The MLC has built a publicly accessible musical works database, as well as a portal that creators and music publishers can use to submit and maintain their musical works data. These tools will help ensure that creators and music publishers are paid properly. It is also striving to ensure songwriters, composers, lyricists, and music publishers receive their mechanical royalties from streaming and download services in the U.S. accurately and on time. In order to pay these royalties, The MLC utilizes a portal where creators and music publishers submit their musical works data, which is then matched to the appropriate monies. Therefore, the importance of getting the word out to self-administered songwriters and collecting the necessary data is paramount in ensuring that creators are being compensated for their work. The MLC's CEO Kris Ahrend shares insights from its first full year of operations and how it has already distributed more than $106 million in royalties to songwriters.
Ep 18281828: BlueOcean and the AI-Driven Brand Navigator
Grant McDougall is a marketing and advertising veteran who hit a tipping point in the agency space after working with brands like AT&T and Chevron. He started BlueOcean, an AI driven platform helping companies like Google and Microsoft track, measure, and compare their brand health to competitors using AI. The company also recently announced a $15M Series A funding. As we all know, branding is one of the most critical assets for a company. It can significantly impact customer loyalty, stock price, employee retention, and other key metrics of success. So I invited Grant on the podcast to explore how conventional marketing agencies are not capable of giving their clients relevant and actionable information to outpace their competition. The growing and future of consumer privacy compliance have allowed users to manage their data tracking, but this popular option has developed challenges for marketers across all platforms. We discuss how AI technology for data insight has become the core for services like BlueOcean who offer data input reports to help financial institutions.
Ep 18271827: Ben Brook CEO of VC Backed Tech Start Up, Transcend
Ben Brook's story started when he set out to find out what companies had collected his personal information - and he realized his data was nearly impossible to track, control, or reclaim. Ben, who is now the founder and CEO of Transcend, raised 25M from Index Ventures and Accel, with participation from South Park Commons, Phil Venables (Board Member and former CISO, Goldman Sachs), and Dylan Field (CEO, Figma), just months after graduating from Harvard. Since launching, Ben's company has successfully tapped into the swelling interest in data rights, privacy, consumer rights by helping customers such as Paetron, Indiegogo, etc., encode privacy across their tech stack. Ben had a great idea - give people the rights to their data by making it easy for companies to deliver. With GDPR, CCPA, and 40 different state-level bills in the US pending, this is a major issue for businesses and almost feels like perfect timing. Ben shares his startup story on Tech Talks Daily.
Ep 18261826: Content Creation and Repurpose Content Goals in 2022
Shiv Gupta, the founder of Incrementors Web Solutions, a Digital Marketing Agency, joins me on Tech Talks Daily. He shares his story, how he crafted his content marketing strategy, and how digital marketing, especially SEO, transformed his life. We discuss what types of content businesses should be creating for their industry and how to repurpose content in different ways to make it last longer. Shiv also shares tips for your content that sells your products naturally or in a way that comes across as not pushy to the customer.
Ep 18251825: Neil's Alternative Christmas Speech
One of the traditions in the UK is to watch the Queens Christmas Speech on Christmas Day. I thought I would offer an alternative for tech fans where I look at where we are now and what the following year in tech will look like.
Ep 18241824: What Sci-Fi Gets Wrong About Space Travel
Whether it's the concept of fold space in Dune, warp drive in Star Trek, or light speed in Star Wars, sci-fi creators and fans alike have always been intrigued by the idea of moving from one galaxy to another in the blink of an eye. Thanks to Hollywood, we associate the slow stretching of stars, streaks of particles drifting behind the exhaust pipes, and the silent rumble of engines with space ships - but what is the reality of space travel? Daniel Bock, CEO & Co-Founder at Morpheus Space, joins me on Tech Talks Daily to dig into precisely what Hollywood gets wrong, how far off commercial space travel is, and what the industry needs to do not only to make it viable but to keep ESG at the core of it. The space entrepreneur also shares his story and how he aims to enable a sustainable and safe future of our planet Earth by seeking new ventures and pushing boundaries. Morpheus Space is disrupting the NewSpace industry by introducing Agile Constellations, a fusion between advanced electric propulsion and Artificial Intelligence. The solution package enables satellite service providers to operate entire constellations as one entity. Furthermore, with the support of its groundbreaking spacecraft electric propulsion systems, each satellite can perform countless orbital maneuvers, allowing the possibility of "objective first" mission planning with an automated trade-off. All this provides the flexibility of satellite networks exploited by the A.I. to optimally morph the constellations to fulfill the user's objectives, ranging from revisiting frequencies to observing moving POIs.
Ep 18231823: Electric Vertical Takeoff and Landing (EVTOL) Technology
Overair Inc. - Overair is positioned to be a global leader in advanced air mobility. In August 2021, they announced the design of their revolutionary Butterfly – an all-electric vertical takeoff and landing (eVTOL) aircraft for advanced air mobility. Butterfly is designed to be the most robust, efficient, and quiet aircraft in its class – a mobility workhorse that produces zero carbon emissions in flight. Overair CEO Ben Tigner talks about Butterfly's technology and how they want to change the way we live, work, and travel.
Ep 18221822: Fintech - Exploring the World of Embedded Finance Tech
Embedded finance looks set to radically transform digital businesses and create a new benchmark for customer experience across multiple industries. According to Juniper Research, the embedded finance market will be worth $138 billion by 2026. In the near future, embedded finance will enable digital businesses to serve SMEs and micro-entrepreneurs worldwide, helping them sell to their core offering and create diversified revenue streams by embedding payments, insurance, lending, and other financial services under the banner of their existing brand. Innovative businesses are also expected to adopt embedded finance to overcome perennial challenges around handling payments across geographies, currencies, and differing regulatory zones. As a result, they will be able to offer fintech as a service to help clients implement financial services into their own business models. Frederick Crosby - Chief Revenue Officer at NIUM, joins me in a conversation about the trend towards embedded fintech and how the Nium platform enables banks, payment providers, travel companies, and other businesses to collect and disburse funds in local currencies to over 100 countries. About Frederick Frederick is the Chief Revenue Officer at Nium, an advanced global payments platform redefining how consumers and businesses can send, spend, and receive funds around the world. Frederick leads the global Business Development, Marketing, and Communications teams that have helped inform and transform business models for banks, fintechs, and other platforms that needed new payment capabilities in this quickly evolving digital age, and that have made Nium one of the fastest-growing global fintechs in the payment space. Frederick is a veteran in the cross-border payments and e-commerce space and has catapulted huge global businesses and customer bases at start-ups and enterprise companies alike. In the early days of PayPal, Frederick unlocked the potential of cross-border e-commerce by aligning eBay/PayPal's massive supply/demand, and providing new functionality for global buyers and sellers to transact. At Western Union, he led a team that transformed digital remittances into the largest growth engine at the company to attain the #1 position in all their global markets. As CRO at Veem, Frederick joined a pioneering team bent on making global SMB bank payments into a five-minute affair. His sales and marketing teams built a network of over 170K SMBs around the world who could send and receive payments in a click, and the partnership team, in turn, brought the capability into the world's largest small business accounting and e-commerce platforms.