Tech Talks Daily

Did you know there has been a fundamental restructuring of cybercrime cartels thanks to a booming dark web economy of scale? Powerful cybercriminal groups now operate like multinational corporations and are relied upon by traditional crime syndicates to carry out illegal activities such as extortion and money laundering. As a result, cybercrime cartels are more organized than ever before and often enjoy greater protection and resources from the nation-states that view them as national assets. A recent report from VMware found that 63% of financial institutions experienced an increase in destructive attacks, a 17% increase from last year. Destructive attacks are launched punitively to destroy, disrupt, or degrade victim systems by taking actions such as encrypting files, deleting data, destroying hard drives, terminating connections, or executing malicious code. Tom Kellermann, Head of Cybersecurity Strategy, joins me on Tech Talks Daily to discuss the findings in the report and share his insights. About Tom Kellermann Tom Kellermann is the Head of Cybersecurity Strategy for VMware Inc. Previously, Tom held the position of Chief Cybersecurity Officer for Carbon Black Inc. Before joining Carbon Black, Tom was the CEO and founder of Strategic Cyber Ventures. In 2020, he was appointed to the Cyber Investigations Advisory Board for the United States Secret Service. Additionally, on January 19, 2017, Tom was appointed the Wilson Center's Global Fellow for Cyber Policy. Tom previously held the positions of Chief Cybersecurity Officer for Trend Micro; Vice President of Security for Core Security and Deputy CISO for the World Bank Treasury. In 2008 Tom was appointed a commissioner on the Commission on Cyber Security for the 44th President of the United States. In 2003 he co-authored the Book "Electronic Safety and Soundness: Securing Finance in a New Age."

Red Box, the AI voice software specialist, is enabling enterprise businesses to capture and unlock the power of their voice data to drive digital transformation, AI innovation, and compliance – all while giving their customers full ownership of their data. Voice data, both from internal communications and customer interactions, is commonly overlooked in informing an enterprise's decision-making. However, it is amongst the most powerful data sets a business can own! Pete Ellis, Red Box's Chief Product Office, talks about the many ways voice data is the fuel for change businesses need and provides a crucial foundation for digital transformation and AI deployments. We also discuss how data ownership is a key part in unlocking the benefits from AI and analytics tools, and how many businesses are losing out on this valuable asset because of things like paywalls and extra charges for exporting data.

Mike Whitmire is the co-founder and CEO of FloQast, a close management software company that helps rapidly growing companies, particularly pre-IPO and public companies, close their monthly financial books with greater accuracy and speed. Mike joins me on Tech Talks Daily to discuss how tech is revolutionising the finance function to make it a strategic business function and the role of automation in supporting forward-thinking CFO's. We also discuss upskilling in the finance function, continuous talent optimisation and how tech can help accountants achieve a better work-life balance at work.

Many businesses are currently juggling two different worlds. We have the modern cloud infrastructure and Kubernetes. But on the flip side, there is 10-20-year-old legacy tech such as Oracle Solaris, old IBM and HP servers, etc. Elsewhere, business leaders are also challenged with managing security, the Cloud, and hybrid working. Anil Kumar from Citrix and Sharon Besser from GuardiCore join Neil Hughes in discussing the advantages that hybrid cloud and SAS apps can offer businesses. About Sharon Sharon Besser is an accomplished data and network security expert with a successful track record combining deep technical hands-on excellence with a market vision to incubate new solutions and develop next-generation technologies. Sharon was the CTO and co-founder of Publicom (acquired by Comsec), co-founder of Contondo (acquired by Bigtincan), co-founder of EyeOTee Inc., VP Technologies at Net Optics, (acquired by IXIA), VP of Products Strategy at Imperva, Director of security solutions at Check Point, Director of security products at Websense, through the acquisition of Port Authority Technologies. Sharon holds a BSc degree in Computer Science, Mathematics, and Geography from Bar Ilan University. About Anil As a Technical Marketing Manager at Citrix, Anil Kumar is responsible for Building and owning an Ecosystem of Networking, Security, and Cloud technology partners. He is also a subject matter expert on the Citrix cloud, networking and security products, and services. Anil is also responsible for developing and managing a test infrastructure in-house/on-prem and on Cloud for proof of concepts and for partner product verifications.

The challenges facing organizations today are timely, urgent, and complex. Business leaders must find new ways to manage hybrid work models, unleash diversity, equity and inclusion for all employees, and most importantly, understand the needs of talent and provide every individual with the opportunity to experience choice and growth across an organization. In January 2021, I spoke with Jeff Schwartz about Deloitte's Global Human Capital Trends Report. Jeff is an incredible subject matter expert and innovator who has had a front-row seat to the changes that have transformed and shaped the modern workplace. He's now the VP of Insights & Impact for Gloat, a pioneer of the internal talent marketplace. Trusted by some of the most respected brands in the world like Unilever, Nestlé, Seagate Technology, and Standard Chartered Bank, Gloat uses a two-sided platform that connects the talent within an organization to full-time roles, gigs, projects, mentorships, networking opportunities and more, enabling companies to democratize career development, unlock skills, and future-proof their workforces. I welcome Jeff back to the podcast to discuss how talent marketplaces are establishing a new category of HR technology and what forward-looking companies must do to succeed long-term as the world of work undergoes major shifts. We also discuss the benefits a talent marketplace provides to employees, managers and businesses as well as the future developments in this field.

Ruben Merre is the CEO and Co-founder of NGRAVE, the creators of ZERO, a military-grade cold wallet with the highest security certification in the world. Ruben joins me on Tech Talks Daily to discuss the vulnerabilities digital asset holders face by using hot wallets that are connected to the internet as opposed to transferring their assets to cold wallets which are offline and therefore cannot be attacked. We talk about NGRAVE's $6 million seed round which saw investment from renowned DeFi and Web3 investors, including Woodstock Fund, Morningstar Ventures, DFG Group, Spark Digital Capital, and Mapleblock Capital. We also explore the growing problem of phishing and hacking scams, which have impacted users of Axie Infinity, OpenSea, and the Bored Ape Yacht Club.

Suppose you are thinking of purchasing a new laptop, TV, home appliance, car, or any big purchase. Where do you begin? For the most part, it probably reviews sites and YouTube videos that help you learn more about the pros and cons of each model. However, when we enter the workplace, we have those exact expectations, but we seldom do the same research before buying somehting. Vinay Bhagat is an entrepreneur passionate about improving the software buying process so professionals like HR teams can make better decisions for their organizations. Under Vinay's leadership, TrustRadius, has become the most trusted business technology review site, delivering over 386,000 reviews & ratings from 100% verified users. Vinay started TrustRadius after experiencing challenges when buying enterprise solutions at his last company. He shares his journey as an entrepreneur and insights into how buyers make buying decisions. We also explore the 2022 B2B Buying Disconnect report—a survey of 2,185 respondents that shows year-over-year trends in business technology buying and selling. The annual survey covers significant industry findings and further analysis and insights. Check out the report.

Hybrid collaboration can be challenging. Remote teammates suffer from the "second-class citizen problem" - feeling excluded from spontaneous brainstorms, magic moments, and the creative energy of the office. Hybrid Spaces bridge the gap between remote and in-person teammates to make hybrid work the best of both worlds. Tandem is a virtual office that facilitates frictionless collaboration and allows distributed teams (such as Airbnb, Lyft, and Spotify) to feel connected, collaborate in real-time, and increase productivity. As the world struggles with redefining the way we work, I invited Tandem CEO and Co-Founder Rajiv Ayyangar to join me on Tech Tech Talks Daily to discuss what Techcrunch calls "remote-friendly hybrid collaboration". I learn more about how hybrid workers can teleport around the office, connect, and collaborate.

Jellysmack is a global creator company founded in 2016 that detects and develops the world's most talented video creators through AI. Top creators with Jellysmack include PewDiePie, MrBeast, Bailey Sarian, Derek Deso, Karina Garcia, Charles & Alyssa Forever, and Brad Mondo. Jellysmack has also been named #1 Most Innovative Company in Video by Fast Company. The company optimizes and distributes content for over 500 leading individual video creators on Facebook, Instagram, Snapchat, TikTok, and YouTube. It enables creators to grow their audiences, maximize earnings and generate more revenue opportunities. The company says the result is about 10 billion video views monthly, reaching 125 million people. In addition, its influencers have a combined 360 million followers. Jason Brown shares with me the story behind the company and the road to Series C funding from the SoftBank Vision Fund in May 2021, which catapulted the company to "unicorn" status. I also learn more about the tech that makes it all possible and why Jellysmack is a strategic partner across every aspect of the creator's journey and fully invests in a creator's long-term success.

Brent Kochuba is the Founder of SpotGamma, a financial insights company, which applies its proprietary methodology toward modeling index and equity options and then provides unique content to its subscribers. SpotGamma has thousands of members and has been featured in publications such as The Wall Street Journal and Bloomberg Markets. At SpotGamma, Brent oversees all of the product development and creative content. Prior to SpotGamma, Brent was most recently a portfolio manager with Seven North Capital Management where he focused on creating options-based investment strategies. Prior to that, he spent time as a derivatives broker at Wolverine Execution, Credit Suisse and Bank of America. Brent now lives with his wife and children in Easton, Connecticut. Brent holds a B.S. in Emerging Technologies from the University of Connecticut. Brent joins me on Tech Talks Daily to discuss why tech, stock, and options analysis work so well together. We also attempt to demystify the options market and empower investors at all levels.

Meliá Hotels International anticipated an industry shift, with demand for travel hitting record levels following the pandemic. To accommodate this demand and deliver frictionless guest experiences, meeting guests on the mobile and online platforms on which they interact, Meliá Hotels accelerated its digital transformation by migrating its critical applications to the cloud. A cloud-native environment allowed Meliá the agility to release better digital functionality faster, enabling its guests to access more of its services via mobile and web platforms. I wanted to learn more about the importance of choosing the right support partner and how they leverage the Dynatrace platform's broad and deep observability and advanced AIOps capabilities to detect any anomalies in Meliá's infrastructure before they create issues for customer experiences. Christian Palomino joins me on Tech Talks Daily to discuss their digital transformation journey and how choosing the right partner enabled Meliá to ensure its digital services deliver the same quality experience as in-person interactions with hotel staff.

Can a Zebra change its stripes? Yes, if the rapid set of software acquisitions in the past few years by Zebra Technologies are anything to go by. It has catapulted Zebra firmly into the world of SaaS and injected some new 'magic' into their ubiquitous hardware portfolio, says David Lancefield, software solutions director at Zebra, who joined via the acquisition of AI-powered workforce management and planning company, Reflexis. Zebra's recent flurry of acquisitions include Adaptive Voice (machine vision software), Profitect (prescriptive analytics for retail), Reflexis (AI-powered workforce management and planning) and antuit.ai (AI demand forecast and inventory optimisation) – all aimed at complementing and enhancing their current software and hardware for frontline workers in retail, warehouse, manufacturing, and logistics, to name a few. With brands like Dixons Carphone UK, McDonald's UK and Coop Switzerland under their belt, Zebra helps retailers improve their inventory visibility, optimise costs to streamline shipment completion times, identify fraud, and manage workers and tasks in real-time. With the pandemic in the UK feeling more behind us and labour shortages and supply chain pressures in front, David Lancefield, software solutions director at Zebra, discusses why we're seeing the rise of vertical SaaS for specific industries like retail and logistics. We also explore how SaaS changes workplaces into ecosystems where people, inventory, hardware and software are connected.

Opera, the company behind the popular multi-platform web browser, has fully integrated the Polygon Network into its lauded Crypto Browser Project. The integration will unlock unfiltered access to Polygon's vast array of more than 7,000 decentralized apps (dapps), including popular gaming dapps such as Decentraland, Sandbox, Aavegotchi, My Crypto Heroes and Atlantis World, and Decentral Games, among many others. Critically, the direct integration bypasses the need for users to transfer assets from Ethereum to Polygon — increasing the environmental benefits of using Polygon's solution. Bridge contracts alone account for about 70% of Polygon PoS gas usage. By circumventing the need to bridge assets, Opera users can dramatically reduce their carbon footprint. Susie Batt, Crypto Ecosystem lead at Opera, and Brian Trunzo, Metaverse Lead at Polygon Studios, join me in a discussion about accessing Web3 and crypto functionality technologies to create a trusted and unique way for everyday users to access the future web. I learn more about the future for both Opera and Polygon in the growing Web3 industry and how these two companies are working together.

It goes without saying that security has not developed at an equal rate to software innovations in the last few decades. This has led to Cloud-Native organically evolving security to be coherent with how software is made today. In addition, creating disposable layers of protection on certain scales of attack has prevented security bottlenecking and allowed eager users to implement cloud-native. Nevertheless, questions are being posed as to the consequences of relying on such solutions and whether they are reliable or adequate to deal with the risks in the current landscape. Thorsten Geissel from Tufin joins me on Tech Talks Daily in a discussion about Traditional vs Cloud Native applications and the biggest risks of relying on native cloud security solutions. We also discuss whether cloud native tools are strong enough and how collaboration can be maintained and amplified to break free from silos.

Creaticles is the first custom NFT request platform connecting businesses and individuals with creators ready to fulfill any occasion of custom NFTs. It enables users to engage in various contest modes to ensure your NFT request, whether a meme, logo, game, or web asset, is fulfilled to your expectations at a price you can afford. The platform allows anyone to source custom NFTs through 'Creaticles contests', using a Request for Proposal (RFP) model. Users submit an NFT idea request to the platform's roster of verified artists, who are remunerated for their work in ETH and other cryptocurrencies. Creaticles was also selected as one of eight of the most promising projects in CoinList's Seed batch for Fall 2021, out of a field of over 500 crypto projects, and recently announced a partnership with Fantom. Jonathan Chen joins me on Tech Talks Daily to share the story behind the company.

Andrew Yates is the co-founder and CEO of Promoted.ai, a tech startup that helps marketplaces maximize conversions through optimizing for better search results as well as real-time personalization for new and anonymous users. Promoted.ai was part of the Y Combinator 2021 batch. Before starting Promoted.ai, Andrew worked at Pinterest and Facebook, where he led ads ranking, auction, and marketplace engineering and research teams. In today's episode Andrew shares how Promoted.ai plans to better match every buyer with a seller across all marketplaces on web or mobile. We also explore how ad engineering works behind the scenes and tips ad engineers can use to design great ad marketplaces. Finally, Andrew shares his experiences of getting Promoted.ai into Y Combinator and what the experience has been like. About Promoted Promoted is the only company to unify search, feed, ads, and promotions for top marketplaces like Outschool, Hipcamp, Teachers Pay Teachers, Snackpass, and other e-commerce unicorns. Promoted works by measuring everything in the marketplace using its real-time streaming data infrastructure. Then, Promoted maximizes conversions in search and feed through machine learning. Backed by Y Combinator, the company was founded by former ad engineers from Pinterest, Facebook, and Google.

Rick Hammell, CEO, and founder at global HR Tech Firm Atlas, joins me on Tech Talks Daily. Rick is the author of "Getting Sh*t Done!: The Millennial CEO," so his productivity and exponential growth of his company should come as no surprise. We discuss the recent rebranding from elements Global Services and how they are helping to define the "work from anywhere" space. In today's conversation, we cover various topics from the labor shortage to tech employee retention and paying different salaries depending on where you live, for the same job. But at the heart of everything, we talk about the opportunities being unlocked by emerging technologies in the workplace.

Odun Eweniyi (COO & Co-Founder at PiggyVest) joins me on Tech Talks Daily to discuss how she's revolutionizing the savings & investments culture amongst young Nigerians. She is also a Forbes Africa 30 under 30 Technology Pioneer awardee. Based in Nigeria, PiggyVest is West Africa's first digital savings and micro-investment app with a focus on restoring trust and democratising financial services for Gen Zs & millennials. They've built a strong customer base of over 3.5 million users since launching in 2016 and in 2021 alone, the platform paid out over $582 million to its users. PiggyVest's growth is also especially impressive when you consider its last fundraise was a $1.1mn seed round in 2018. Why do savings & investments in Nigeria need change? There are very few countries in the world where savings are more of a necessity than Nigeria. Due to the severe lack of credit options, Nigerians are well-accustomed to paying for goods and services upfront, forcing them to rely heavily on their savings. However, with excessive bank charges and poor interest rates further eroded by high inflation, they are heavily disincentivized to save with traditional financial institutions, which often leave them with less money than their original deposits. Equally, the barriers to boosting wealth creation through investments are just as daunting. The average entry point to invest with formal financial institutions stands at 10,000 Naira, which is 8% of the average Nigerian's annual income. We discuss how technology is restoring trust and democratizing financial services for Gen Zs & millennials in Nigeria. I also learn more about how technology and innovation is sweeping across Africa.

We're beginning to see businesses return to normality – but it appears part of getting back to normal is ramping up the volume of irritating customer communications advises Andrew Stevens, Principal, Banking, Financial Services, and Insurance, Quadient. "The number of complaints accelerated towards the end of 2020, but now we're in a worse position than before the pandemic. The sheer volume of spam calls and texts will take a toll on worried customers, who are already grappling with the energy crisis and soaring costs of living. So businesses need to pull the handbrake on annoying customer calls and texts, or they could hit record levels of complaints this year, which would hit revenues when customers decide to leave." With the cost-of-living crisis at the top of everyone's minds, consumers are more worried than ever about their finances. Banks must provide helpful and personalized communication to demonstrate they are on the customers' side. By bombarding customers with irrelevant content, banks are only exacerbating what is already a stressful time. Instead, they don't need to be sent innumerable offers or reminders, instead functions like spending tracking tools and searchable statements. Communications that highlight these valuable functions and how to use them, or give other ways to reduce costs, will be much more welcome. These are just a few topics we explore in today's episode of Tech Talks Daily.

Lakeside Software is a leader in digital experience monitoring and a Citrix partner. The company recently released a report, "The Future of Digital Workplaces Bridging the critical 2021 digital experience divide between CEOs, IT leaders, and employees." I invited Peter Collins from Lakeside and Allen Furmanski from Citrix onto the podcast to discuss insights from the report and talk about how they are working together to solve some of the biggest business challenges around digital experiences. We also discuss how this partnership enables them to provide the visibility IT teams need to design and support productive digital workplaces. About Peter Peter Collins is a Senior Solution Architect with Lakeside Software, focusing on Digital Employee Experience. At Lakeside DEX is at the heart of what we do. SysTrack monitors 10,000 individual data points every 15 seconds, providing you with the richest insights into your employee experience. Peter has had the opportunity to work with some of the largest organizations, providing how to save money and make employees happier. About Allen Allen Furmanski is a Principal Product Marketing Manager with Citrix focusing on virtual app and desktop offerings and hybrid cloud solutions. He is a passionate IT professional, Citrix evangelist, creative problem-solver, and public speaker. In his personal time, Allen enjoys traveling, outdoor activities, digital photography, and trying new cuisines.

Dan Goman is the founder and Chief Executive Officer of Ateliere, a tech company that solves many of the production and distribution challenges of legacy technology. It does this through its cloud-native digital media supply chain and distribution platforms. Its solutions help companies focus their time, energy, and resources toward delivering the best audience experience possible. It works with leading production and streaming companies and aims to have the leading and only solution available on the market for the expected $932 billion streaming industry by 2028. Born in Western Romania during the 1970s, Dan and his family lived under an oppressive communist regime, where his father was given a choice: conform or shut up. He did neither, so his parents were fired from their jobs. The family of eight kids struggled as they applied for political asylum to move to the U.S.— but once this was granted, they never looked back Dan was an ambitious child and wanted to succeed in his new, unknown surroundings — he learned English from watching television shows and taught himself programming on an old IBM computer. He went on to graduate from the University of Maryland and began a career in software development. This led to him start-up his own company, Ateliere (formerly named OWNZONES), in 2010. As streaming services started rising in popularity, Dan knew this was a valuable market, as these streaming platforms would need support with the consolidation of production and content We discuss how he has become a successful start-up developer as an immigrant from a troubling background and the lessons he's learned that have facilitated Ateliere's significant success. We also explore how Ateliere is fuelling an evolution by helping streaming giants consolidate their media content and helping other platforms come together with merging businesses. I also learn why the next generation of filmmakers and directors need to think cloud-first – upskilling the entertainment industry to incorporate new technology.

After learning how HarperDB's technology is transforming their business, and their technology is changing other companies in unique and innovative ways. I felt compelled to find out more. So I invited their CEO Stephen Goldberg onto the podcast to find out more and ask his to share his startup story. Stephen has worked as a CTO and CEO of startups, held several roles at larger organizations like Red Hat, and led digital transformation projects at a number of Fortune 500 companies across many verticals. He is an established thought leader in the IoT space, having been published on sites like Tech Target, and quoted in a number of articles and publications like Forbes and ZDNet. He has been a speaker at IoT World, SAP Sapphire, and Salesforce.com's Dreamforce. Stephen holds 2 patents with Kyle and Zach.

Tom Summerfield, Retail Director at Peak joins me on Tech Talks Daily to discuss how he has helped retailers including B&M, Nike, and ASOS to stay ahead of the curve. We discuss why retail survival in the current climate is likely to boil down to the tech they have at their disposal. we also explore the impact of inflation on retailers and how best to manage this against shrinking costs. In the coming months, Primark won't be the only retailer fighting to be competitive as inflation squeezes margins. For the first time, we're going to see a divide opening up between the haves and the have nots; those with the tech in place to adequately manage yet another catastrophe in a sector already hit hard by supply chain distribution and fluctuating demand. However, the battle ground won't just be operational efficiency (as big as it is), stock availability and convenience will be increasingly crucial. Shopper behaviours have changed post-pandemic, and are likely to again as inflation bites and consumers downgrade their choices. Demand forecasting is a struggle for many right now, and this could push them to breaking point. If retailers don't have the right stock on their shelves at the right time, they'll see once loyal customers voting with their feet. Artificial Intelligence is being leveraged across the value chain to tackle pain points that include demand forecasting, stock optimisation, allocation and distribution resource planning which are increasingly important in a high inflationary environment. Tom Summerfield, Retail Director at Peak joins me on Tech Talks Daily to discuss how he has helped retailers including B&M, Nike, and ASOS to stay ahead of the curve. We discuss why retail survival in the current climate is likely to boil down to the tech they have at their disposal. we also explore the impact of inflation on retailers and how best to manage this against shrinking costs.

Organizations that use Citrix Virtual Apps and Desktop solutions must secure both their on-premises and cloud environments. Citrix virtual solutions provide flexibility for the workforce but can remain a prime target for attackers since infecting the environment extends their reach greatly. Attackers have demonstrated that they can evade security controls to compromise an internal system, using it as a beachhead to infiltrate the network and target critical or sensitive data and infrastructures, such as Active Directory and Citrix VDI. Organizations must look to new solutions to enhance their security and prevent attackers from remaining undetected within the network. Joesph Salazar from Attivo Networks, the award-winning leader in deception for cybersecurity threat detection, and Rajkumar Repswal from Citrix to discuss how together organizations can protect against active directory attacks with Attivo's Citrix Ready® solution. We discuss how organizations can protect Citrix VDI endpoints against attackers successfully querying Active Directory and AD resources like privileged users, computer groups, and service accounts.

I chat with the inspirational Jaeson Schultz, a technical leader for Cisco Talos Security Intelligence & Research Group. Jaeson has over 20 years' experience in Information Security and his experience ranges from hardware hacking, to log analysis and security policy recommendations, to thwarting misuse of Internet application layer protocols like DNS, HTTP, and SMTP. We discuss securing Web3 and what cybersecurity in the metaverse might look like. I also learn more about Cisco's how Talos Group is dedicated to advancing the state-of-the-art of threat defense and enhancing the value of Cisco's security products.

As work environments undergo rapid transformation and distributed and hybrid workforces become the norm, the need for an efficient, smooth digital document creation and management process becomes paramount. Documents remain the essential glue of how business gets done, but many professionals are still stuck in manual legacy processes or facing challenges in their digital document creation. In today's episode, I explore the benefits of document automation and digitization of workflows with Nate Gilmore, CMO, PandaDoc. I also learn more about how this all-in-one document workflow automation platform helps fast scaling teams accelerate the ability to create, manage, and sign digital documents, including proposals, quotes, contracts, and more. On average, their customers achieve a 28% increase in close rate, an 18% increase in the average sales price, and a 65% decrease in the document creation time. We discuss the age-old story of how David is taking on Goliath in the world of SaaS dynamic documents and how close we are to the dream of a paperless office. About Nate With over 20 years of executive experience, Nate helps high-growth SaaS startups supercharge their sales, develop effective marketing programs, and execute customer success plans that move the needle. As CMO for PandaDoc, Nate oversees the marketing team using his broad-based knowledge and extensive experience in business development to ensure that the strategic direction is implemented. With a passion for leadership and mentorship, Nate is a seasoned tech operator, investor, and advisor and has worked with hundreds of smaller startups to help them reach their revenue goals.

Amit Jain from ServiceMax joins me in a conversation about how digital transformation strategies and SaaS are reshaping and improving field service industries such as manufacturing, energy, healthcare, etc. I learn more about Asset Data Gravity and how AI influences field service and product design. About ServiceMax ServiceMax's mission is to help customers keep the world running with asset-centric field service management software. ServiceMax's mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

Mikhael Lindholm from Stratodesk and Nitin Sharma from Citrix discuss how to provide an endpoint experience beyond the infrastructure. We talk about the advantages of using Citrix workspace in a Linux environment. About Mikael Mikael is an EUC, VDI, and virtualization industry veteran that has a long story with different jobs within industry-leading companies. He started as a Citrix Instructor in the early 2000. Mikael has spent his professional life in the world of virtualization and cloud and today saves the world at Stratodesk Software one endpoint at a time. In his free time, he spends time with his family, enjoying the Swiss Alps, mostly by foot and occasionally with his motorbike. About Stratodesk Stratodesk is the leading global innovator in EUC management and OS software. Stratodesk partners with Citrix to bring a greater level of efficiency, convenience, and security to Citrix VDI endpoints and organizations. Stratodesk NoTouch, our management, and OS software for VDI endpoints, is ready to connect to Citrix Virtual Apps and Desktops in a matter of minutes. With the Citrix Ready Workspace Hub, Stratodesk can offer an all-in-one solution for your Citrix environment and combines PC repurposing for existing hardware. Stratodesk's cutting-edge, Linux-based solution, NoTouch OS, is impervious to common security threats running on x86 and Raspberry Pi endpoints. Stratodesk offers the perfect user experience for administrators and end-users via NoTouch Center – the most advanced and user-friendly endpoint management software. NoTouch Center is a browser-based solution, packed with enterprise-grade features and can be run on-premise or in the cloud, enabling Remote Workforce to access and manage virtual apps and cloud workspaces from anywhere, on any device." About Nitin Sharma Nitin Sharma is a leader in product and solutions marketing strategy at Citrix. He is responsible for designing and executing global companywide go-to-market strategies for digital workspace solutions. With a passion for solving business problems with technology solutions, he has held various solutions sales and marketing roles—targeting audiences at all levels: executive, line of business, and IT.

Designed to bring the cloud to the cloudless, Thryv is an end-to-end client experience platform that has already helped nearly 50,000 small businesses across the country take their businesses to the cloud. Joe Walsh, CEO, Thryv joins me in a discussion about why a digital transformation is necessary for SMBs to remain competitive against their enterprise-level competition, as well as discuss the technology and tools available to help them do so. Joe shares the different aspects SMBs are presently being impacted by, the customer experience challenges in the changing climate and how the supply chain is changing business priorities for SMBs We also dive into the findings of the Thryv, Payments Dive 2022 Consumer Payments Survey, which takes a look at how payment strategies have changed over the past few months, what customers seek from vendors, and how they'll respond if a business doesn't offer their preferred payment method and more.

IT departments are often very siloed, with 75% of DevOps initiatives failing due to difficulties working across teams. Creating a community can break down these silos. Additionally, having a community forum can give IT departments support. When IT pros need support, they want it at all hours and prefer self-service that can come from online community forums. During the pandemic, every business was forced to go remote almost overnight and now explore the world of hybrid work. But behind all of this is the need for more tech. But where do you get that equipment at scale and how do you manage that at scale, improving the experience while keeping support calls low? David Sholkovitz from StarTech.com, joins me on Tech Talk Daily to explore this topic with me.

James Bayly is the Head of Business Development at SubQuery, a data as a service platform that speeds up querying and extracting blockchain data so anyone can take the data off-chain and build Web3 applications of the future. Since its launch in 2021, SubQuery has raised $10.8M, and the platform is serving millions of Polkadot data queries daily. James is also the Head of Business Development at OnFinality, a SaaS platform that supports blockchain teams worldwide by providing critical infrastructure so they can focus on building the next dApp. OnFinality's API service receives 700M+ daily API requests from blockchain developers. James joins me on Tech Talks Daily in a conversation about building decentralized networks with huge communities, sourcing data for cross-chain application development and building core infrastructure for the blockchain industry.

Kashable uses innovative technology to improve the financial well-being of working America with a commitment to both reliability and affordability. Ultimatley, it's a socially responsible financing solution for employees offered as an employer-sponsored voluntary benefit. I wanted to learn more about how it deploys innovative technology to offer immediate access to low-cost credit. Rishi Kumar, Founder of Kashable joins me on Tech Talks Daily to share his story. Rishi is also an engineer, an innovator, and a serial entrepreneur, who has built his career creating value at the nexus of technology and finance. As an MIT computer scientist and former derivatives trader on Wall Street, Rishi combined his engineering techniques in analyzing big data with cutting-edge financing and underwriting to create a cloud based solution that makes instant access to affordable on-demand credit available to every American worker.

I recently discovered Candu, a product-led experience builder that helps any team improve their existing SaaS product without code. Ultimatley, anyone can strategically embed UI components to create personalized, in-product content experiences that engage users throughout the customer lifecycle. The company has also raised $5 million in seed funding, and I wanted to learn more about the story behind all this. Jonathan Anderson, co-founder, and CEO of Candu, joins me on Tech Talks Daily to reveal all. We also discuss the pros and cons of using no-code for business software development and the power of personalized user interfaces in your product adoption journey.

The recent news surrounding the Log4j vulnerability exposes the many cracks that exist within information security tools. Unfortunately, most technologies lack the visibility to detect critical vulnerabilities creating massive enterprise-wide challenges. When I learned that Lakeside software technology is so unique that it identifies dormant vulnerabilities before they become a massive threat to organizations' information security, I felt compelled to find out more. Ryan Purvis, Head of Solutions, Lakeside Software, joins me on Tech Talks Daily. Ryan is focused on helping Lakeside customers solve complex problems and transform their businesses through the strategic application of our technology. In his 20+ year career, Ryan has led cross-functional teams in multiple roles, ranging from Chief Information Officer for HiLo Maritime Risk Management to Director for Cyber Defence at UBS and Engineering Lead for JP Morgan Chase. Ryan divides his time between the UK and South Africa. We discuss why many leading information security tools lack the visibility to detect critical vulnerabilities and the severe impact that this can have on enterprise organizations. We also talk about the importance of speed as a critical factor in remediation.

The fastest-growing part of the world's waste stream is e-waste (unwanted or unusable consumer electronics). This is because technology continues to improve or evolve faster and faster, so electronics become outdated more quickly. Electronic items should not be thrown in the trash (or in landfills) because they contain toxins such as lead, mercury, and cadmium that can leach into the soil and water supplies. For these reasons alone, all electronics should be responsibly recycled. But they seldom are. A company called ERI specializes in the environmentally safe and socially responsible dismantling of electronic waste and ensures 100% data destruction and compliance. John Shegerian is the co-founder and Chairman/CEO of ERI. He is also the author of a book about hardware hacking called the Insecurity of Everything, which went to #1 on Amazon in the cybersecurity category. I invited him on Tech Talks Daily to discuss the scale of the problem and how e-waste plays a pivotal role in the circular economy. We discuss e-waste and data protection and the trends he believes will continue. I also learn more about the most significant factor driving the need for efficient data destruction and how serious a problem hardware hacking is. John also shares real-world examples of devices that store personal data that people don't even think about.

Sidetrade recently revealed B2B global payment trends from its unique Data Lake – industry-first predictive payment intelligence map of 20.7 million companies worldwide Sidetrade CTO Mark Sheldon joins me on Tech Talks Daily to discuss the recent launch of Sidetrade's AI-powered Data Lake which I an industry first for finance leaders. It is the most unique data lake of B2B payment behaviours on the market and combines true AI with real-time collaborative intelligence. With this publicly available AI-powered data lake, finance teams can become more strategic and forward-looking and can use predictive analytics to benchmark and make more strategic business decisions vs. leveraging traditional, tactical/reactive data. We discuss how technology enables finance teams to transform into futurist teams and the power of AI over RPA in the finance function. Mark also reveals the biggest myths about building and maintaining a huge data lake. Finally, I learn more about how Sidetrade has also been featured as a leader in the Gartner Magic Quadrant for Integrated Invoice-to-Cash applications!

Jay Patel, VP Business Development, GM imi Mobile (Cisco acquisition) - the state and future of Communications Platform as a Service and Customer Experience; running a startup to being part of Cisco post-acquisition Jay Patel is the VP & GM of Cisco's Webex CPaaS initiative and joined Cisco when the company he ran was acquired for $730m in 2021. He helped start IMImobile PLC and as CEO led it to a successful IPO in 2014 and then to its exit to Cisco. Today he is working on combining the IMI platforms with relevant technologies from Webex to create solutions that help our clients deliver the world's best customer experiences. We sat down at Cisco Live and explored the Communications Platforms as a Service landscape. I learn more about how cloud-based messaging APIs help Customers use the technology to interact with clients over voice, SMS, email, WhatsApp, Facebook Messenger, Twitter, Apple Business Chat, WeChat and Google RCS. Jay also shares a few tips for founders listening to our conversation and what excites him about the future.

While at Cisco Live, I learned how American Football is being transformed by technology with a tour of the Allegiant Stadium, the home of the Las Vegas Raiders. But, in today's episode, I wanted to turn my attention to the role of technology in Formula 1 McLaren Racing recently announced a multi-year partnership extension and expansion with Cisco as an Official Technology Partner of the McLaren Formula 1 Team from 2022. But I wanted to learn more about how Cisco's technology will help with enterprise networking, Wi-Fi, digital signage, collaboration, and more. At Cisco Live, I sat down with Edward Green, Head of Commercial Technology, McLaren, to explore how technology has transformed F1 and why marginal gains mean everything. I also learn more about how Cisco and Webex are fueling innovation at McLaren. We discuss the importance of finding the perfect tech partner for a team like McClaren and how the relationship with Cisco enables both parties to deliver great things together. We also talk about the growth of esports and how this is helping the McClaren team. We even heard a few anecdotes about Lando Norris too.

98% of the meetings moving forward will have at least one participant that's not in the same physical space as everyone else. That means every meeting will have someone not in the same location, and if these people feel left out, we have regressed. This is just one of the many reasons Jeetu Patel, EVP and General Manager, Security & Collaboration at Cisco, believes hybrid work is broken. Meetings are impacted by the audio and video quality. But it's networking and connectivity that users reply on the most. Employees connecting on insecure networks and unmanaged devices into unsanctioned apps in many businesses are also causing cybersecurity concerns. If these words resonate, it's because we all know there are problems with hybrid working, but Cisco is on a mission to solve them. Jeetu shares the big announcements made at Cisco Live to resolve many problems with hybrid working. We also discuss the Cisco security cloud vision.

Cisco Live ignites creativity, delivers practical know-how, and accelerates the connections that fuel the digital future. But what does that mean in the real world? Today I explore the technology behind Las Vegas and help everyone see the entertainment capital in a different light. Living on the edge may conjure up images of the City of Las Vegas, a city exploding with growth and more than 40 million visitors per year. And with this many residents and visitors, Michael Sherwood, CIO, is living on the edge of technology with IoT and edge computing solutions by Cisco. "With Cisco's advanced cloud applications for connected and automated vehicle technology, the City of Las Vegas has not only advanced digital initiatives but has also delivered real traffic benefits for residents and visitors in the areas of traffic safety and pedestrian protection. The partnership with Cisco has also allowed the City of Las Vegas to expand our data sharing strategy rapidly and securely, which directly supports our region's integrated traffic management and transportation planning."

Tackling meeting fatigue is a big topic at Cisco Live on the show floor. But Webex Hologram is on a mission to solve this problem with 3D immersive collaboration. The real-time meeting solution takes advantage of Augmented Reality headsets combining meeting functionality with immersive 3D. So I invited Edel Joyce on the podcast to give me an overview of what it is and the problems it solves. Edel Joyce is an experienced high performing senior manager with 20 years of industry experience. She has held pivotal roles across Engineering Design, Operations, Customer Experience, Governance, and Strategy in the Technology sector. Most recently, she is leading the productization of Webex Hologram, the industry's first holographic collaboration system, taking it from its innovative roots to a full mainstream product.

The St. Vrain Valley School District (SVVSD), is a socioeconomically and geographically diverse area based in Longmont, Colorado. SVVSD is home to 60 schools, 33,000 students and spans 411 miles. A St. Vrain's core value is that each student should have equal access to the classes and learning tools they need to succeed. To bridge this gap, SVVSD Leadership soon recognized that Cisco collaboration tools could help SVVSD for staff, educators, and students close the digital divide. Michelle Bourgeois, CTO, St. Vrain Valley School District, joins me on Tech Talks Daily to share her journey in tech and the importance of finding the right tech partner to bring your vision to life. In addition, we discuss the massive culture shift that impacted staff and students and how they got everyone on board to embrace new ways of teaching and learning. We also discuss reimagining the future of education to benefit every student and reduce the digital divide.

Quantum computing is still a while away from widespread commercial application, but another technology could become available much sooner – quantum sensing. Quantum sensors can measure different physical properties, including temperature, magnetic field, and rotation, with extreme sensitivity. These sensitives give the technology distinct advantages for applications including communication, infrastructure monitoring, navigation, and radar. Henry White, Lead Technologist in Sensing at BAE Systems, joins me in a conversation on 'Making Sense of Quantum Sensing'? We discuss what the technology is in more detail, as well as the current and potential real-world applications of quantum sensing, such as threat detection in the military or at airports.

Matthew Rocklin, the creator of Dask, the popular Python native distributed computing library. Matthew is also a founder and CEO of Coiled, which helps teams run Dask in the cloud. The past decade has seen a boom in several open source tools built specifically for data scientists. However, most of these projects struggle to gain wide adoption. Matthew is one of the few leaders in the developer tools space who knows how to build things that data scientists love. Matthew believes that for a data science tool to be successful, it must be human-centric. Data science is a diverse field. It should be easy for any data scientist to pick up a tool and quickly adapt it to their unique use case. Coiled is built on the success of Dask and is being used by thousands of data scientists and engineers in organizations like NASA, Capital One, Anthem Health, and the USAF to combat climate change, perform a credit risk analysis, and manage supply chains. Matthew shares his entrepreneurial path and offers tips on building a human-centric developer tool that thousands of developers will love. We dare to explore the future of distributed computing.

Jack Li is the CEO and founder of Datassential. He took a 2-man company in 2001 and created a global food and beverage digital research powerhouse that helps brands like Target Foods, Jack in the Box, and General Mills innovate with data. This is the company that predicted the rise of avocado toast and is helping restaurants and food service providers match new menu items with consumer preferences. Specifically, they focus on making food data more usable for these brands through digital tools. For example, one of their tools allows you to enter in a new menu item you're considering and see data on how likely consumers are to enjoy it, or how to alter it to improve its appeal. Jack joins me on Tech Talks Daily to discuss how he grew the company, how Datassential predicts food trends, and the practice of merging data science with the art of food. We talk about the tech behind food trend insights, the different models Datassential uses to judge the performance of certain dishes, and how these tools benefit its customers. We also discuss how technologies such as databases and algorithms are helping push restaurants, food service providers, and food brands into the next era and create targeted appeals to customers.

I recently discovered a company called Nykcel that develops an ML platform that allows anyone to develop and integrate ML functionality into their application quickly. So I invited Oscar Beijbom onto the podcast to learn more. He shares his story and some incredibly cool use cases that should give everyone listening to a little food for thought on the value this tech can offer. Oscar is the co-founder and ML lead at Nyckel. He has 20 years of experience shipping ML products for a wide range of products including self-driving cars, airbag bicycle helmets, coral reef monitoring, and microscopy. His academic work on deep learning has been cited over 5000 times and includes topics on object detection, domain transfer learning, and fine-grained visual categorization. We discuss how machine learning differs from artificial intelligence and how entrepreneurs can use machine learning to accelerate the growth of their companies. He also shares tips on how developers can improve the accuracy of their machine learning model.

Many teams have been thrust into collaborating using video tools as hybrid working becomes the norm. But in a world of Zoom fatigue, how can you present yourself on video, and radiate energy, to garner the right attention? How can you create or host memorable live, virtual, or hybrid events? And what is the secret to building an emotional connection with your audience? Ronny Leber joins me on Tech Talks Daily to share his insights and expertise. Ronny Leber is a world-renowned keynote speaker, TV host, stadium host, and legacy coach who has entertained millions of people, live, and worldwide at major sporting events, corporate events, and seminars. He loves to motivate his listeners, fill them with momentum, and provide magic moments that enhance team-building skills and peak performance. Ronny specializes in working with high-level individuals to create their legacy and multiply their impact by helping them build an emotional bridge to their audience and create raving fans. "The reason why I do, what I do is simple: I love to entertain and inspire people in a positive way. I love to create "Magic Moments" to build a bridge between the audience and the protagonists and to create an emotional bond. Ronnie shares tips on performance preparation when thousands of eyes are all on you and how to get the most out of tech-based tools.

Whether supporting new remote workforces, overhauling legacy systems and applications, or combatting ransomware and other cyberattacks, IT organizations face new and evolving challenges to their business and their data. Corporate data has never been more valuable or vulnerable, and data security and management is a C-level business problem, not just an IT problem. Commvault (NASDAQ: CVLT) is on a mission to liberate business and IT professionals to do amazing things with their data by ensuring the fundamental integrity of their business. For 25 years, more than 100,000 organizations have relied on Commvault, and today, Metallic is accelerating customer adoption to modernize their environments as they look to SaaS for the future. Today's guest is David Ngo, who has been with Commvault for 24 years--his whole career. He shares his career trajectory and how he has seen the company change, such as launching a SaaS venture, Metallic, of which he is now CTO). We discuss how Metallic's conversations with customers are expanding—from IT operations and infrastructure to matters of security—forcing IT and Security teams to converge on their strategies.I also learn more about how Fiscal Year 2022 was the best in Commvault's history. The growth was driven by large deals and continued traction of SaaS offerings-–including Metallic. The past six quarters since Metallic has been available globally were a success, and this quarter, we crossed a milestone in ARR – reaching $50M.

As crypto trading becomes increasingly prevalent, so too does the opportunity to maximize returns using various technology-driven tactics. One such tactic is the concept of yield farming, the process of using decentralized finance (DeFi) to maximize returns. Brad Yasar is the CEO, and Co-Founder of EQIFI, a decentralized finance (DeFi) investment platform powered by a regulated bank. Brad joins me on Tech Talks Daily to share how he and his team have created the EQIFI Yield Aggregator, harnessing the power of DeFi to generate steady returns across a range of digital asset classes. EQIFI's Yield Aggregator optimizes users' returns across multiple protocols by automatically identifying the most attractive yields based on risk tolerance levels and investment criteria. As a result, EQIFI's Yield aggregator has achieved 70% APY, trumping alternative DeFi platforms like Nexo, which generates 12% APY for its users. Brad demystifies the technology and potential profitability associated with yield farming and why crypto traders should consider utilizing yield farming tactics. Brad also discusses how to approach yield farming for those new to the concept.

Trusted by over 15 million users worldwide, Jotform's forms and a suite of no-code tools are flexible enough for small businesses and robust enough for enterprises. Jotform helps organizations go from busywork to less work with forms that use conditional logic, accept payments, generate reports, automate workflows, and more. Jotform's products make it easy for any team to streamline its processes with 10,000 templates, hundreds of integrations, and almost 400 widgets. Jotform's Steve Hartert joins me on the Tech Talks Daily Podcast to explore how business owners can take advantage of no-code/low-code tech to grow their businesses and customer base. As a SaaS, cloud software, and B2B enterprise products and services expert, Steve discusses how no-code and low-code tech is democratizing access to software and results that weren't possible for small- and medium-sized businesses before. Steve also shares how this type of tech can empower small business owners to embrace digital transformation and take their businesses to the next level.