
Tech Talks Daily
2,215 episodes — Page 29 of 45
Ep 23482348: Embracing Data-Driven Innovation: Insights from QlikWorld
In today's special episode of Tech Talks Daily Podcast, I am live at QlikWorld in Las Vegas, reconnecting with a returning guest. His name is Adam Mayer, and he has previously shared insights with Natwest and the Nationwide Police. It's always a treat to build friendships with our guests and have the opportunity to meet them in person at tech conferences. In this lively conversation, we discuss the QlikWorld experience and the excitement of being back on the show floor in Vegas. We delve into the impact of ChatGPT and generative AI on organizations and the world of work, and explore other data and analytics trends that are catching our attention. We also share insights from conversations on the show floor, highlighting recurring themes around data privacy, governance, and the growing importance of real-time data in industries like financial services and retail. We discuss the cultural shift towards "Data Everywhere" and how businesses that prioritize data-first strategies will emerge as the big winners. As our guest reflects on the transformative impact of data across various industries, we consider what thoughts and ideas from QlikWorld will occupy their mind on the long flight home. Don't miss this engaging and insightful episode, recorded live from the heart of QlikWorld in Las Vegas!
Ep 23472347: Harnessing Data Analytics to Drive Business Growth and Better Decision Making
In today's episode of Tech Talks Daily Podcast, we're live at QlikWorld, where we sit down with Martin Tombs, VP of Market Readiness at Qlik, to discuss the challenges and opportunities businesses face when it comes to their data and analytics strategies. As part of Qlik's global transformation team, Martin shares his insights on the common challenges customers encounter in leveraging data analytics and the exciting opportunities that arise when organizations effectively harness the power of data to drive better decision-making. Tune in as we explore specific examples of how Qlik has significantly impacted businesses, enabling them to capitalize on data analytics for growth and innovation. We'll also delve into common themes and trends emerging from customer conversations, shedding light on how data analytics is helping organizations create new value. Furthermore, we discuss Qlik's commitment to staying ahead of the curve in terms of innovation and addressing the ever-evolving needs of businesses in the data analytics space. Martin shares his advice for organizations looking to improve their data and analytics strategies to better leverage insights and drive growth. Don't miss this enlightening conversation with Martin Tombs, as we dive into the future of the data analytics landscape and explore the critical role Qlik will play in shaping the industry. Listen now!
Ep 23462346: InsurTechX: How CDL is Revolutionizing Retail Insurance
Join us for a special episode of Tech Talks Daily Podcast, live from the show floor at QlikWorld in Las Vegas! Today, we're diving deep into the world of retail insurance and exploring how CDL, the UK's leading retail insurance software provider, is revolutionizing the industry with its cutting-edge data solutions. In this engaging conversation, Matt Houghton, a prominent figure at CDL, shares his insights on the challenges of managing vast amounts of data in the retail sector and underscores the importance of real-time analysis for businesses looking to stay ahead of the competition. Together, we'll uncover how CDL's Kingfisher data platform, powered by Qlik, is transforming the way insurance providers access and utilize data, enabling them to make well-informed decisions at lightning speed. We'll also delve into the crucial role of Qlik Data Integration in ensuring a seamless flow of data from various sources, allowing CDL customers to gain valuable insights at the pace their business demands. Listen in as we learn how CDL's innovative solutions have reduced data access time from 24 hours to mere minutes, significantly enhancing customer value and ROI. So buckle up and hold on tight as we beam your ears all the way to Las Vegas, where Matt Houghton takes us on an exciting journey through the rapidly evolving world of retail insurance and data-driven decision-making. Discover how CDL is helping retailers capitalize on trends in retail, from price comparison sites to the connected home, and how their game-changing approach to data is paving the way for a brighter future in the industry.
Ep 23452345: Qlik - Data Everywhere: Empowering Teams with Analytics at QlikWorld
This week, I am broadcasting from the QlikWorld conference in Las Vegas, dedicated to exploring the latest data integration and analytics innovations. One of the key themes here is "Data Everywhere," where every team within an organization is empowered to utilize data to drive a business forward. In this episode, I am joined by Josh Good, Senior Director of Product Marketing at Qlik. With over a decade of experience in the BI and analytics industry, Josh has been a leader in business transformation and innovation. We discuss how Qlik is meeting the growing demand for cloud-based services, enabling SaaS adoption with data capacity pricing, and ensuring that businesses can unlock the value in their data to make better decisions. We also dive into the importance of data integration, democratization, and how Qlik works to provide greater access to data and analytics for more people within organizations. Finally, Josh shares the challenges businesses face when transitioning to cloud-based BI and analytics solutions and how Qlik helps overcome these obstacles. We explore the role of artificial intelligence and machine learning in the future of data integration, BI, and analytics and how Qlik is incorporating these technologies into its product offerings. Finally, we discuss what we can expect from Qlik regarding product innovation and how the BI, analytics, and data integration landscape will evolve over the next few years. Tune in to this exciting episode and learn from one of the leading voices in the BI and analytics industry.
Ep 23442344: Cloudera: Moving Beyond Big Data to Hybrid Data Mastery
I sit down with Chris Royles, EMEA Field CTO at Cloudera, to discuss the evolution of Big Data and why hybrid data is the next challenge for businesses to tackle. In this episode, we explore how the term 'Big Data' has become dated and how the rapid rise of hybrid data has shifted the conversation. Chris will take us through the explosive growth of structured data in the past decade, from less than 1ZB in 2011 to a staggering 14ZB in 2020, and its expected trajectory to triple by 2025. Then, as organizations continue to collect and manage increasingly large datasets, Chris will explain why hybrid data is here to stay and how businesses can harness its power. We'll also dive into the importance of a modern data architecture that integrates multi-function data analytics with secure and governed data management, regardless of where the data resides – be it in the cloud, on-premise, or at the edge. Finally, learn how businesses can leverage hybrid data to make real-time decisions and why data truly is the new oil. Take advantage of this fascinating conversation with Chris Royles, an expert in the ever-evolving world of data, as we uncover the challenges and benefits of embracing hybrid data in today's technology-driven landscape.
Ep 23432343: How Targus is Building a Greener Future With Sustainable Tech Accessories
I sit down with Marcus Harvey, General Manager and EMEA Sales Director at Targus, to explore their groundbreaking work in sustainability and the tech-accessories sector. With over 40 years of experience in understanding materials' social, environmental, and chemical impact, Targus is a leading force against greenwashing and a pioneer of sustainable business. Marcus shares with me how Targus has continued to innovate and prioritize sustainability, creating long-lasting, environmentally friendly tech protection. I also learn more about the collaborative efforts between Targus and their channel partners in preventing over two million plastic bottles from ending up in the ocean and landfill. One example is the Targus 15.6" EcoSmart ® Zero Waste Backpack which utilizes recycled materials in all elements of the product, even its packaging. It uses it to create the bag's standup silhouette. Thoughtfully designed to help reduce waste, the bag's external packaging is flattened into a rectangle, slipped into a pocket along the back panel, and reused as structural support and added laptop protection. In addition, this bag was designed with the environment in mind. Using GRS-certified recycled materials, 20 plastic bottles were kept out of our waterways and landfills, shredded into small flakes, re-polymerized into plastic chips, and heated and spun into yarn stitched sewn into the fabric of this EcoSmart® bag. Marcus Harvey is a passionate leader dedicated to building a successful and sustainable business with Targus. Take advantage of this engaging episode that delves into the world of sustainable tech accessories and the crucial role they play in tackling climate change. Tune in and learn how Targus is shaping the future of the tech-accessory industry.
Ep 23422342: The Power of Strategic Marketing: and the Rise of Blockchain in Advertising
Sheila Kloefkorn, the multi-award-winning marketing thought leader and Founder of KEO Marketing, joins me on Tech Talks Daily. Sheila's B2B marketing agency has been instrumental in helping Fortune 1000 companies and mid-market businesses in 100+ countries scale faster by executing well-rounded, goal-oriented marketing plans. In today's episode, Sheila shares her insights on common marketing mistakes companies make and offers actionable marketing tips that entrepreneurs can apply to increase the profits and value of their businesses. Sheila also discusses how leveraging a fractional CMO can lead to faster and more economical business growth. As a marketing visionary, Sheila explores the future of blockchain in the realm of marketing and advertising. She emphasizes the potential of this groundbreaking technology to revolutionize the industry and shares her predictions on how blockchain will shape advertising in the coming years. With over 25 years of experience in the marketing industry, Sheila began her career in New York City at a small marketing firm, which she helped expand into the largest youth marketing firm in the world. As one of the first online advertisers, Sheila has witnessed the rapid evolution of the digital marketing and advertising sector. Her numerous accolades include In Business Magazine Phoenix's 2022 Women of Achievement, Phoenix Business Journal's Top 10 Business Leaders of the Year, and Top 25 Dynamic Women in Business. Don't miss this enlightening conversation with Sheila Kloefkorn on Tech Talks Daily, where she shares valuable insights and expert advice on marketing strategies, business growth, and the future of blockchain in advertising.
Ep 23412341: Re-imagining the SWG (Secure Web Gateway) With a "Fly Direct" Model
On today's episode of Tech Talks Daily, I'm thrilled to welcome Kunal Agarwal, the rising under-30 CEO of Dope Security, who's on a mission to disrupt the multi-billion dollar SWG (Secure Web Gateway) market. Kunal shares the story behind Dope, his perspective on entrepreneurship, and the opportunity he sees in the underserved SWG market. Having recently announced a $16M Series A funding round (bringing their total funding to $20M), Dope Security is making waves in the industry. Before founding Dope, Kunal led product management teams at SWG giants Symantec and Forcepoint. There, he recognized an inevitable flaw in legacy technology - the reliance on stopover data centers for security checks, a method designed before the advent of cloud computing and remote work. With today's distributed workforces, the traditional approach to SWG no longer works efficiently, leading to data center congestion, performance issues, and privacy concerns. Dope Security addresses these problems by performing security checks on the endpoint, a more efficient and scalable solution. Decrypted data never leaves the endpoint, ensuring reliability and privacy. Join me as Kunal delves into the founding of Dope Security, his approach to building the company, and the innovative technology they've developed. Don't miss this insightful conversation with one of the brightest young minds in the world of cybersecurity. Tune in now to learn how Dope Security is revolutionizing the SWG market and redefining the future of cybersecurity.
Ep 23402340: STRV Founder Talks About the Power of Web 3.0 Technology
On today's episode of Tech Talks Daily, we're excited to bring you an exclusive interview with Lubo Smid, the CEO & Co-founder of STRV, an award-winning software design and engineering company that has built products for high-profile startups and Fortune 500 brands. Lubo is a tech entrepreneur passionate about cutting-edge technology, especially in Web3. I learn more about his origin story from humble beginnings as a freelance web developer in high school to building a $20M company. In this episode, Lubo shares his insights on the ups and downs of building STRV, the importance of embracing Web 3.0 and blockchain, and how he keeps himself mentally and physically fit to handle the challenges of running a successful company. He also dives into the world of Web 3.0, discussing the potential and challenges of blockchain technology and why he believes it's the future for businesses and entrepreneurs. Key takeaways from this episode: The journey of building STRV: from humble beginnings to working with Fortune 500 brands and living on the edge. The importance of embracing Web 3.0 and blockchain for businesses and entrepreneurs. Lubo's peak performance secrets for maintaining physical and mental health while running a 200-person company. How Lubo overcame one of the most challenging periods in his business during the pandemic and economic crisis. Lubo's thoughts on the future of Web 3.0, the challenges of market adoption, and his perspective on the Metaverse. Listen to this inspiring startup story with Lubo Smid as he shares his experiences, wisdom, and insights on the world of tech and entrepreneurship.
Ep 23392339: NEC Corporation of America - Biometrics, Digital Identity, and the Future
In this episode, I am joined by Eugene Le Roux, Vice President of Digital Government at NEC Corporation of America, to discuss the ever-evolving landscape of biometrics and digital identity. With digital access to government services becoming increasingly essential, we delve into the importance of a robust governance framework built upon the four key pillars of authentication, accessibility, interoperability, and data protection. We explore the role of biometrics in digital identity tools and the necessity of a national framework that ensures security, accuracy, and accessibility for all citizens. We also discuss how NEC's Digital Identity Platform, trusted by numerous government agencies worldwide, aligns with these pillars to prioritize privacy and accuracy. As the conversation unfolds, we address the challenges and roadblocks governments face in implementing digital identity solutions, such as privacy and security concerns, technological infrastructure challenges, and budget constraints. They emphasize the importance of transparency and collaboration between governments and private companies in ensuring data protection and privacy for citizens. We also delve into the significance of transparency and accountability in public-private partnerships, particularly in the context of digital identity platforms. Finally, we shed light on NEC's digital identity platform and discuss potential future collaborations. Join us in this thought-provoking conversation as we uncover the future of digital identity and its impact on our increasingly connected society. Gain valuable insights from industry expert Eugene Le Roux on why NEC Advanced Recognition Systems advocates for a federal framework that guarantees independent systems meet interoperability and privacy standards. Learn about the transformative potential of digital identity solutions and how they can shape the future of government services.
Ep 23382338: DigitalBits & The Brand Economy - Blockchain Meets Loyalty Programs.
Daniele Mensi, Managing Director at DigitalBits Foundation, joins me for a deep dive into the world of DigitalBits blockchain and its transformative impact on the brand economy and consumer engagement. DigitalBits aims to drive the adoption of blockchain technology in the retail and brand sectors, partnering with renowned brands and organizations to offer innovative blockchain-based loyalty programs and enhance customer experiences. Daniele, a seasoned Italian serial entrepreneur with over 20 years of experience in technology, finance, and telecommunications, shares his insights on how the DigitalBits blockchain is tailored to cater to brands and the retail sector by creating a more meaningful way for brands and consumers to engage. He discusses the importance of authenticity and imperfections in their work and how partnerships with companies like CoinBar and Dr. Gungar enable digital Bitcoin as a payment tool for retail products. In this episode, you'll also learn about DigitalBits' collaborations with sports organizations and brand ambassadors, such as MotoGP rider Fabio Di Giannantonio, to drive the adoption of blockchain technology. Daniele delves into the challenges of managing a B2B2C model and the importance of timely community interactions in the crypto space. Join us as we explore the fascinating blend of B2B and B2C approaches in the brand economy and the role of blockchain technology and NFTs in enhancing the brand experience. Daniele emphasizes the importance of education and user experience in expanding the adoption of these technologies and discusses DigitalBits' ambitious goal of becoming one of the top five blockchains regarding transactions and adoption. Learn more about the future of brand engagement and blockchain technology's role in shaping tomorrow's consumer experiences.
Ep 23372337: The Rise of CBDCs: A Discussion with Bittrex Global CEO, Oliver Linch
On this Tech Talks Daily Podcast episode, I speak with Oliver Linch, the London-based lawyer, and CEO of Bittrex Global, a leading cryptocurrency exchange. With Europe's central bank digital currencies (CBDCs) rapidly developing, Oliver offers a unique perspective on the current landscape and future of digital money in the region. Following the UK's decision to move forward with its Digital Pound project, CBDC initiatives are gaining momentum across Europe. However, significant opposition remains to digital currencies, with some arguing that central banks should not be involved in CBDCs due to the associated costs and risks. As Bittrex Global's General Counsel and with a background in advising on regulatory policy in financial regulation and fintech, Oliver Linch is well-equipped to discuss the evolving CBDC landscape in Europe. In this episode, Neil and Oliver delve into why the UK decided to embrace the Digital Pound despite a fragile economy and ongoing political uncertainty. We also explore the causes of opposition to CBDCs, the EU's slow progress in this area since 2021, and why most CBDC projects in Europe remain in the pilot phase, according to the Central Bank Digital Currency Tracker. During our conversation, Oliver discussed the potential benefits and drawbacks of CBDCs compared to cryptocurrencies. While CBDCs may not fully leverage the advantages of blockchain technology, they acknowledge the convenience and speed of transactions that CBDCs can offer. Addressing concerns about the centralization of data and government control, we question the motives behind CBDCs and the need for their proponents to explain their necessity and superiority over existing currency forms. Finally, the podcast touches on the challenges governments and central banks must overcome to successfully implement CBDCs, such as regulatory and technological obstacles. Oliver emphasizes the importance of understanding the purpose of CBDCs before building a system around them and explores the potential impact of generative AI on businesses.
Ep 23362336: Halborn: Bridging the Web2 and Web3 Security Gap
In today's episode of Tech Talks Daily Podcast, I am joined by David Schwed, the COO of Halborn, an award-winning blockchain cybersecurity firm providing end-to-end cybersecurity advisory services and products to both Web2 and Web3 organizations, such as Coinbase and Avalanche. David shares his insights on the unique challenges posed by Web3 security and how Web2 and Web3 must collaborate to ensure a secure digital ecosystem. Before joining Halborn, David served as the Global Head of Digital Assets Technology for BNY Mellon. In addition, he held various senior roles in the financial services sector for Merrill Lynch, Salomon Smith Barney, Citigroup, and Galaxy Digital. In addition, David is the founding director and professor of the cybersecurity Master's program for the Katz School of Science and Health at Yeshiva University, where he is also their practitioner-in-residence. During the episode, David delves into why Web3 projects often overlook cybersecurity. He shares his transition from traditional finance (TradFi) to decentralized finance (DeFi), offering recommendations for those on a similar path. He also discusses the best security practices for organizations and users to secure their crypto assets. David and Neil explore the convergence of Web2 and Web3, the role of ethical hackers in identifying attack vectors and vulnerabilities, and the importance of education in addressing misconceptions about blockchain and crypto security. They also recommend resources like the Crypto Consortium and Blockchain Council for those interested in learning more about Web3 and decentralized finance. David concludes by discussing his vision for the future of blockchain cybersecurity, predicting that it will become as secure as traditional banking systems within the next five to ten years. He also introduces Halborn's open-source product, Zion, and emphasizes the significance of continued education in the industry.
Ep 23352335: How Visual Content is Unlocking New Opportunities for Data-Driven Businesses
On today's episode of Tech Talks Daily Podcast, I am joined by Cody Coleman, the inspiring co-founder, and CEO of Coactive AI, a Cloud 100-recognized startup transforming how organizations analyze and search image and video data. Cody shares his remarkable personal journey, from humble beginnings to earning his Ph.D. at Stanford and leading a cutting-edge visual data analytics company. Cody is also a passionate advocate for sustainable and ethical AI, working relentlessly to fight algorithmic bias in computer vision. He discusses his recent research in this area and shares exciting news about Coactive AI's $14 million funding round, led by Andreessen Horowitz and Bessemer Venture Partners. We dive into how this investment will fuel the development of their visual content analytics platform and help refine their go-to-market strategy. Discover how Coactive's platform is set to benefit both enterprises and startups by unlocking the hidden value in the world's images and videos. Cody also talks about their closed beta, featuring companies like Fandom, which aims to gather valuable feedback and make essential adjustments to the platform before its official launch. Join us on this compelling episode as we explore Cody's incredible backstory, Coactive AI's mission, and their platform's revolutionary potential in visual data analytics.
Ep 23342334: The Future of Generative AI in the Workplace. My Interview With an AI-Generated Human.
Over the past few weeks, we've heard many experts and leaders share their thoughts about the impact of generative AI on the future of work and the global workforce. While there are many opinions on this controversial topic, I wanted to gain a unique perspective - what does AI have to say about working alongside humans and being called a co-pilot or a tool? Inspired by a recent podcast interview with Christoph Trappe, I was inspired to perform a technological experiment by interviewing ChatGPT 4, a language model trained by OpenAI, to learn more about generative AI and the future of its impact in the workplace. So, instead of asking a human guest, I asked the AI model and recorded its responses. To add an extra layer of depth to the conversation, I then used Synthesia to create an AI-generated avatar and provided it with the answers from ChatGPT 4. This allowed me to bring the words of AI to life. After recording the interview, I used Descript to transcribe the video and edit it like a document. This allowed me to rearrange the content to ensure it flowed well and was easy to follow. Overall, this approach allowed me to explore a fascinating topic unique way to provide insights from the perspective of AI. Although the outcome was slightly flawed, it offers food for thought on where this technology is heading and the new opportunities it could unlock. In my conversation with Mark, the generative AI guest did offer valuable insights into the potential of human-AI collaboration in the workplace. But it's essential to understand the capabilities and limitations of generative AI models and approach AI as a collaborative tool that can augment human capabilities rather than replace them. By focusing on collaboration, remaining informed about the latest advancements in AI research and best practices, and embracing lifelong learning, workers can alleviate their concerns and create a productive and rewarding partnership with generative AI. Ultimately, this partnership has the potential to unlock unprecedented levels of creativity, innovation, and problem-solving, driving positive change across various domains. As AI technologies continue to evolve, it will be interesting to see how the human-AI relationship develops and how it will shape the future of work. The experiment with Mark offers a glimpse into this future and highlights the potential for a world that thrives on the combined strengths of both human intelligence and artificial intelligence. The phrase "With great power comes great responsibility" is especially relevant when it comes to the use of technology. It requires a forward-thinking mindset where everyone considers the future implications of their actions. This means moving away from the "move fast and break things" mentality and taking a more cautious approach. If we fail to do so, we risk behaving like small children with a very dangerous box of toys, playing with them recklessly and without regard for the consequences. However, Mark said it best when he advised, "AI presents both opportunities and challenges for humans. On the one hand, these AI models can be incredibly valuable for automating tasks, enhancing human creativity, and solving complex problems across various industries. But, on the other hand, by working together, AI and humans can complement each other's strengths and achieve better outcomes than either could independently." We all must recognize the potential impact of our actions and work together to ensure that technology is used responsibly and for the betterment of society. So how will you leverage technology to augment human creativity, help solve complex problems and improve the workplace?
Ep 23332333: Disrupting the Workplace Industry: Kofi Gyekye's Journey to PropTech Success
In today's episode of Tech Talks Daily, we're joined by Kofi Gyekye, a self-made tech entrepreneur who successfully sold his prop-tech company Lane for $200 million. Born to African parents and raised in Italy, Kofi's journey has taken him from founding the award-winning digital agency Little Room to co-founding Lane, the world's largest and most innovative workplace experience platform, connecting over 300 properties across 22 cities and 8 countries. Listen in as Kofi shares his unique experiences and insights into how he turned multiple companies into thriving businesses that disrupted the workplace industry. Discover the challenges and triumphs he faced while building and scaling these businesses, and learn about the impact of his work on the property technology landscape. Alongside his work in the tech industry, Kofi has also led multiple digital strategies and fundraising initiatives for non-profits, such as the Leyaata Project, which aimed to reduce mother and infant mortality in 50 villages in Northern Ghana. For his contributions, Kofi was awarded the UNICEF Global Standard by the Canadian International Development Agency. Join us for this inspiring and enlightening conversation as we explore Kofi Gyekye's journey to success in the world of prop-tech and beyond, and learn valuable lessons from his experiences that can help aspiring entrepreneurs make their mark in the industry.
Ep 23322332: Navigating the Digital Skills Gap: The Future of Work
In today's episode of Tech Talks Daily Podcast, we welcome Simon Walker and Tim Smeaton from Kubrick Group, as we tackle the challenge of under-skilling in basic digital skills, which could affect 5 million workers by 2030. We dive into the UK's digital sector, its exponential growth, and the future impact of the UK's Digital Strategy, which aims to contribute an additional £41.5bn to the economy and create 678,000 jobs. Join us as Simon and Tim emphasize the importance of recruiting and cultivating talent from non-traditional backgrounds, focusing on the "frozen middle" – a group with 5-10 years of experience at risk of being left behind in the digital economy. Learn how companies can address this issue and help shape the future of work in the tech industry. Don't miss this insightful conversation on bridging the digital skills gap!
Ep 23312331: Antavo and the Tech Behind Next-Gen Omnichannel Loyalty Programs
In today's Tech Talks Daily Podcast episode, I sit down with the inspiring Zsuzsa Kecsmar, Chief Strategy Officer and Co-founder of Antavo, the leading loyalty technology platform used by major brands like BMW, KFC, Simply Be, Ripcurl, Kathmandu, and Luisaviaroma. Zsuzsa shares her journey from Journalist of the Year in Hungary (2009) to being listed by Forbes as one of Europe's top 100 female founders in tech (2016). Zsuzsa's fascinating origin story unfolds as she reveals how her experience as a local radio producer in Hungary shaped her path into the tech industry. She also discusses the vibrant tech scene in her home country. Discover how Antavo is revolutionizing loyalty programs, enabling next-gen solutions that go beyond transactions. Zsuzsa explains how their platform helps brands like BMW and KFC revamp their loyalty strategies and achieve business goals. Learn about the importance of gradual change in loyalty programs, the innovative technology that supports these strategies, and the challenges brands face in creating effective loyalty systems. Zsuzsa also shares her thoughts on exciting tech trends in the industry, the AI revolution's impact on Antavo and their global strategy to bring their loyalty solutions to professionals and systems integrators worldwide. Gratitude plays a significant role in Zsuzsa's success story, as she highlights the support she received from investor Kristina Perkin-Davison, founder of iEurope. The conversation wraps up with a glimpse into Zsuzsa's upcoming business travels and Neil's podcasting business. Take advantage of this incredible interview with one of Europe's top female tech founders as she shares her journey and insights into the world of loyalty technology and beyond.
Ep 23302330: Cybersecurity Frontlines: Tackling Skill Shortages and Protecting the Digital World
In this episode of Tech Talks Daily, we're joined by Jesper Trolle, CEO of Exclusive Networks, a global cybersecurity and cloud transformation specialist dedicated to safeguarding data and helping companies navigate the complex world of cybersecurity. Listen in as Jesper shares insights on how Exclusive Networks scouts the market for innovative cybersecurity manufacturers, partners with them, and brings their solutions to market through their extensive network of over 26,000 partners. Together, we discuss the pressing issue of the cybersecurity skills shortage and the importance of initiatives that connect young people and professionals from other industries to cybersecurity education and opportunities. Jesper emphasizes the need for diversity in the industry and the value of on-the-job experience in training. Together we delve into the challenges posed by the accelerating threat landscape of cybercrime, highlighting the necessity for international collaboration between businesses and governments. We also explore the critical role of technology and cybersecurity in today's interconnected world, driven by the rise of remote work due to COVID-19. Discover the impact of the shift to cloud computing on the security perimeter, and learn about the importance of securing access to data as digital transformation accelerates. Jesper recommends the book "Digital Hesitation" for understanding the challenges of digital transformation. Finally, we discuss Exclusive Academy's three-year program to address the cybersecurity skill shortage and the importance of international collaboration in the fight against cybercrime.
Ep 23292329: Digital Wellbeing - Managing the Negative Sides of Tech
In today's episode of Tech Talks Daily, we are joined by Sam Flynn, a Digital Wellbeing Coach with 12 years of experience as a social media trainer. Sam discusses the importance of managing the negative aspects of technology in our lives and shares valuable insights into how we can consciously use the digital world to minimize its negative impact on our focus, time, sleep, mental health, and creativity. In this episode, Sam covers: The challenges of smartphone addiction and its consequences Strategies for maintaining a healthy relationship with technology Tips for managing digital wellbeing in personal and professional life Turning off notifications, using blocking apps, and other practical steps How Sam overcame her own phone addiction and now helps others Leveraging Business Psychology to improve productivity in teams Join us for an enlightening conversation with Sam Flynn as she shares her expertise and personal journey to help individuals and teams achieve a healthy balance between the digital world and their overall wellbeing. Don't miss this episode of Tech Talks Daily for valuable insights and actionable tips on mastering digital wellbeing!
Ep 23282328: Smartsheet - Navigating the Resource Recession - Future of Work Management Insights
In this episode of Tech Talks Daily, we are joined by Ben Canning, the Senior Vice President of Product at Smartsheet, an enterprise platform for modern work management. Ben discusses the recent findings of Smartsheet's inaugural Future of Work Management Report, which reveals a "resource recession" affecting businesses across the globe as they operate with limited personnel, technology, and support. The report uncovers a rise in "citizen project managers," junior employees taking on additional work outside their job descriptions and without proper training. Key talking points in this episode include: Work management trends and the future of work Insights from Smartsheet's Future of Work Management Report The rise of the "citizen project manager" How businesses can turn the resource recession into a resource revolution The importance of support, training, and technology for project teams Focusing on the "middle work" for project success and employee satisfaction The value of scalable, repeatable processes in project management Join us for an insightful conversation with Ben Canning as he shares expert insights into the current state of work management and provides valuable advice on how businesses can empower their teams with the right tools, technology, and training to succeed in this rapidly changing landscape.
Ep 23272327: From Finance to IT: Alex Svinov's Path to Startup Triumph
Join me for an engaging conversation with Alex Svinov, CEO and Co-Founder of Insquad, as he shares his journey from a career in finance and banking to becoming a successful serial entrepreneur. After realizing his passion for IT, Alex launched his first startup while working full-time, eventually co-founding five businesses, four of which achieved remarkable success. In this episode, Alex offers valuable insights on: Pivoting in your startup journey: Learn when and how to pivot when your startup isn't reaching the desired results, emphasizing the importance of execution and the ability to test hypotheses quickly. The significance of AI: Explore why AI is the most crucial technology of this decade and how it's changing the landscape across various industries, with recent breakthroughs like ChatGPT showcasing its revolutionary potential. The future of tech growth: Alex discusses the recent massive layoffs in the tech industry and explains why this is just a temporary setback, with the fundamental growth story still very much alive. Staffing and remote work trends: Discover why the shift towards remote work will continue in the future, not just in IT but across multiple industries. With years of experience in IT and entrepreneurship, Alex Svinov now leads Insquad, a platform that helps companies hire remote engineering talents quickly and efficiently. In addition, his expertise in founding and managing successful startups offers invaluable insights and advice for aspiring and seasoned entrepreneurs.
Ep 23262326: M&A: Rod Cope's Strategies for Tech Integration Success
In this episode, we are joined by Rod Cope, Chief Technology Officer at Perforce Software, a company that has made 11 acquisitions in the past six years, including his own. Rod shares his unique insights on navigating the challenges and uncertainties that come with mergers and acquisitions (M&A) and provides valuable advice on eliminating friction and ensuring successful integration between companies. Rod's extensive experience in M&A has taught him that it typically takes at least two years for companies to fully integrate and become a cohesive unit. He shares his top tips for tech leaders on both sides of an M&A to support a positive experience: Host a Town Hall early on with an AMA (Ask Me Anything) section to build trust and open communication among the entire team. Set clear expectations through transparent and constant contact, ensuring everyone is on the same page throughout the process. Swap out the brands early on, including building signs, email signatures, and more, as these small details can make a significant difference in establishing a unified identity. Ensure employees don't experience any friction with calendars, emails, and communication, allowing them to feel like part of the greater team. Rod also discusses how tech leaders can better prepare for acquiring or merging with another organization and the importance of understanding the time it takes for a successful integration. As companies worldwide rely on Perforce to build complex digital products faster and with higher quality, Rod's insights and experiences offer a valuable perspective for tech leaders navigating the M&A landscape. Tune in to this episode to learn from Rod Cope's extensive expertise in M&A and discover how to successfully eliminate friction and foster a positive experience during the integration process.
Ep 23252325: Univention - How to Turn IT From a Hindrance Into an Asset
Univention is a leading supplier of Open Source products for the major operation and management of IT infrastructures - either classic on-premises, in the cloud, or in hybrid environments, for companies of any size. It also provides standardized identity management systems for organizations from 5 people to 5 million. Kevin Korte joins me in a conversation about how companies can adopt leading-edge cybersecurity practices and turn IT from a hindrance into an asset. We also discuss digital identities, password management, single sign-on, and Multi-Factor Authentication (MFA).
Ep 23242324: Poll Everywhere - Cybersecurity Tips for the Remote Workplace
The shift to remote work has brought numerous changes to the professional landscape. Still, one often overlooked aspect is the need for robust security measures to protect employees and organizations. In this episode, we discuss the crucial topic of cybersecurity in the era of remote work with Alec Nuñez, Director of Business Compliance at Poll Everywhere. With many organizations transitioning to hybrid or fully remote work models, ensuring proper security protocols are in place has never been more important. In fact, only 32% of companies with existing cybersecurity plans updated their security measures after shifting to a remote work model, leaving them vulnerable to a range of cyber threats. Alec shares his valuable insights and experiences, as Poll Everywhere has been a hybrid company since its inception in 2007 and is now fully remote. He discusses what proper work-from-home (WFH) security looks like and how organizations can adapt and strengthen their security measures to safeguard against attacks and breaches in an increasingly digital world. In this episode, we cover the importance of updating security protocols for remote and hybrid work environments and the challenges and risks faced by organizations that don't prioritize cybersecurity in a remote work setting. Alec shares his firsthand experience with Poll Everywhere's transition from hybrid to fully remote work and the security measures they implemented. He also shares practical steps and best practices for organizations to bolster and maintain security for their remote workforce. Join us for an engaging conversation with Alec Nuñez as we delve into the world of cybersecurity for remote employees and learn how organizations can protect themselves and their workforce in the new era of remote work. Don't miss this opportunity to gain invaluable insights and tips from a seasoned professional to help you ensure your organization's cybersecurity is up to par in today's ever-changing work landscape.
Ep 23232323: Rocket Money - Using Tech to Cancel Forgotten Subscriptions and Negotiate Bills
In this episode, I take a deep dive into the world of personal finance and explore how Rocket Money, a personal finance app with over 3.4 million members, is empowering consumers to take control of their financial lives. We are joined by Yahya Mokhtarzada, the face behind Rocket Money's television commercials and its co-founder, as he discusses his journey developing Rocket Money, the app's money management features, and shares tips on how consumers can live their best financial lives. Rocket Money, formerly known as Truebill, has made its mark as a leading personal finance app with a mission to help users optimize their spending, manage subscriptions, lower their bills, and effortlessly set aside money to achieve their savings goals. By analyzing members' spending habits, identifying inefficiencies, and offering immediate solutions to improve their financial health, Rocket Money gives its members a valuable advantage on their financial journey. In this episode, Yahya shares the app's unique features, such as canceling unwanted subscriptions, creating personalized budgets, and even negotiating bills on behalf of users. Yahya also gives us a behind-the-scenes look at how Rocket Money's technology makes it all possible. Key discussion points include: Join us for an insightful conversation with Yahya Mokhtarzada as we delve into the world of personal finance and uncover how Rocket Money is revolutionizing money management for millions of users.
Ep 23222322: Boson Protocol - NFTs and the New Age of Customer Loyalty:
As brands increasingly turn to loyalty programs to foster lasting customer relationships, NFTs have emerged as a game-changer, providing a new level of exclusivity and engagement. With Boson Protocol's unique approach, businesses can develop decentralized alternatives to traditional eCommerce, offering consumers exclusive experiences, events, and content by purchasing NFTs. Justin Banon, CEO and Founder of Boson Protocol, discusses the power of token-gated commerce and NFTs in driving long-term customer engagement. He shares insights on how brands implement token-gated commerce to forge new customer relationships, the potential for NFTs to deliver enduring consumer benefits, and how the Boson Protocol's latest release, v2 of their dApp, empowers brands to launch their tokenized loyalty programs. In this episode, you'll also learn about how major brands like Starbucks, Disney, and Adidas have embraced NFTs to drive long-term community engagement. We also explore the global customer loyalty management market's impressive growth, predicted to surpass $24 billion by 2028 and the increasing popularity and utility of NFTs, particularly among institutional investors. I also find out more about the role of Boson Protocol in creating a decentralized alternative to eCommerce through redeemable NFTs. Take advantage of this fascinating conversation on the future of commerce and loyalty programs in the age of NFTs with Justin Banon of Boson Protocol.
Ep 23212321: Emplifi - Why a UGC Strategy Matters in 2023 and Beyond
In this insightful and timely podcast episode, we sit down with Kyle Wong, a thought leader in user-generated content (UGC) and influencer marketing, to discuss why a UGC strategy matters more than ever in 2023 and beyond. As social media continues to evolve, businesses must adapt to stay ahead of the curve, and Kyle's expertise offers valuable insights into this rapidly changing landscape. Kyle delves into the importance of UGC in scaling businesses, explaining how brands can leverage the power of social proof to grow and succeed in an increasingly competitive market. He emphasizes the necessity for authenticity and shares his insights on how businesses can create genuine experiences for their customers that resonate on a deeper level. We also explore the ongoing debate about the effectiveness of UGC versus influencer and celebrity campaigns. Finally, Kyle provides real-world examples of brands that have successfully harnessed the power of UGC, demonstrating how this strategy can lead to tangible results and long-term success. In addition to addressing the challenges brands face when starting a UGC strategy, Kyle discusses the evolution of user-generated content and its impact on social media and social commerce. He highlights the growth of social proof as a vital marketing channel. Finally, he shares his predictions on the future of brand social media management, stressing the importance of integrating social channels and content into a winning strategy. Join us in this conversation with Kyle Wong, and learn how your business can tap into the power of UGC to scale, create authentic experiences, and outshine the competition in today's digital world.
Ep 23202320: Datastax - Cirque du Soleil to Silicon Valley: How Dance Shaped Mala Tejwani Into a Data Operations Leader
In this episode of Tech Talks Daily, we are thrilled to host Mala Tejwani, the operations lead at DataStax, who shares her inspiring journey from a world champion in Indian classical dance to a leading role in Silicon Valley's tech industry. Mala's unconventional background provides a fresh perspective on how her experiences as a dancer translate to the tech world. Mala reflects on how her dance career taught her the importance of fluidity, agility, passion, precision, and creativity, and how these qualities are crucial for anyone starting a new career in any industry. Mala started her tech career at Google in an entry-level position, but her passion for solving complex problems and creating efficient solutions led her to grow within the organization and eventually take on a leading role at DataStax. During the conversation, Mala shares insights into her experience leading operations at DataStax through significant periods of activity and growth. She also advises professionals looking to pivot into tech from other industries and how to harness their unique skills and experiences to succeed. Mala's story is a testament to the power of resilience, adaptability, and pursuing your passion in the face of challenges. If you're interested in hearing how Mala's background in dance helped her succeed in the tech industry, this episode is a must-listen.
Ep 23192319: Rally and the Evolution of E-commerce and Checkout Solutions
In this episode, I am joined by Jordan Gal, co-founder of Rally, a company on a mission to empower merchants and app developers by providing them with a headless, fully optimized, one-click checkout solution. Rally is revolutionizing the modern headless e-commerce ecosystem, bridging front- and back-end platforms, and creating seamless customer checkout experiences. Listen in as Jordan shares the origin story of Rally and the problems it aims to solve with technology and how Rally collaborates with Swell, Klarna, and Stripe to help small businesses scale without being tied to Shopify, acting as a 'headless' checkout option. He also shares s use case to help listeners understand how Rally can work in their world Jordan also talks about his experience raising $6M in 2021, along with advice for startup founders looking to follow in his footsteps. In addition, he evem finds time to share a few tips for early-stage founders looking to grow a business in this area, and his passion for ensuring small business owners can operate on their terms. Join us for an insightful conversation with Jordan Gal as we explore the power of Rally's innovative checkout solution and the future of e-commerce.
Ep 23182318: THORWallet DEX - Permissioned vs. Permissionless DeFi
Permissioned blockchains have gained popularity as an alternative to open distributed networks, attracting institutional investment by ensuring security through restricted access. Although permissioned decentralized finance (DeFi) could ease the transition for traditional finance players into the blockchain industry, it is undoubtedly a departure from the core ethos that drives the development of permissionless blockchains like THORChain, a non-custodial decentralized exchange that opens access to native and cross-chain liquidity. Permissioned chains offer the familiarity standards of security, privacy, and control that financial institutions are used to. By that very nature permissioned DeFi is oxymoronic, recreating the restrictions of the traditional financial system that DeFi was designed to bypass. Such permissioned protocols may attract institutional support but inevitably stray from the open, transparent, and equitable ethos that is championed by permissionless blockchains. Pedro Isaac Lopez, Chief Growth Officer at THORWallet DEX, the gateway to THORChain and the only non-custodial DeFi wallet to offer cross-chain swaps, advocates for the position that if it is not permissionless, then it is equally not decentralized: it's centralization masquerading as innovation. Listen in as we discuss how decentralized blockchain networks maintain security through over-collateralization without sacrificing open access for everyone.
Ep 23172317: Adobe Summit - Thriving in Uncertainty: The New Playbook for Leaders
At the Adobe Summit, I sat down with Joan Smith, Managing Director and leader of Protiviti Digital, to discuss how leaders and marketers can navigate the uncertainties of today's rapidly changing landscape. As the lines between digital and physical continue to blur, businesses are grappling with challenges such as shifting consumer behavior, data privacy regulations, and supply chain interdependence, all while facing a looming economic downturn. In this enlightening conversation, Joan shares her insights on Meeting customer expectations in an economic downturn by delivering meaningful experiences. We also discuss connecting technology to customer value, focusing on experience rather than process, and orchestrating purposeful interactions for hyper-personalization without being creepy. We also discuss how businesses can embed agility and automation into operating principles to adapt to a world of constant change in an informative chat on thriving in uncertainty, embracing change, and redefining the playbook for leaders and marketers.
Ep 23162316: Jonathan Rosenberg, CTO, Five9 on Transforming the Telecom Industry
In this episode of The Tech Talks Podcast, I am thrilled to welcome Jonathan Rosenberg, the CTO and head of AI at Five9. With over 25 years of experience, Jonathan is a true pioneer in the industry, co-inventing SIP and being named one of the 100 most innovative technologists in the world by Technology Review Magazine. Join us as we dive into Jonathan's passion for technology, his pivotal role in SIP's development, and how it transformed the communications landscape by creating new markets and job opportunities. We'll also explore Five9's innovative AI strategy, including their latest product, Agent Assist, designed to enhance customer service agent productivity and efficacy. As the leading provider of cloud customer service technology, Five9 is at the forefront of AI-powered solutions for customer experience. We'll discuss the impact of AI technologies like ChatGPT and GPT-3 on businesses, brand loyalty, and customer experience. Jonathan will share his thoughts on innovation during economic uncertainty, explaining his mantra: "Be adopters, not innovators." Finally, we'll discuss Five9's new European Research and Development site in Portugal and the challenges their engineering teams are tackling. Jonathan will also share his excitement about the future of technology and where current tech trends are taking us.
Ep 23152315: ClickUp - The Crucial Role of Technology and Culture in Driving Productivity
In this episode, we delve into the fascinating findings of a recent study by ClickUp, conducted by Sapio Research, which uncovers the critical factors that differentiate high-productivity businesses from their less productive counterparts. Join me and my special guest, Richard McGuinness, VP of Sales EMEA at ClickUp, who shares his expertise on the essential role of technology, training, and culture in driving productivity. We'll discuss how open communication channels, strong team cohesion, and a focus on employee well-being all contribute to improved organizational productivity and job satisfaction. Together, we'll explore top-performing organizations' most effective productivity measurements techniques, such as tracking task progress and completion and performance against set objectives or deliverables. Additionally, we'll examine the importance of setting employees up for success by providing them with the right technology, resources, and an inclusive culture fostering growth and innovation. During our conversation, we'll also dive into the impact of higher productivity on employee well-being. The study shows a strong correlation between high productivity and better job satisfaction, work-life balance, and motivation.
Ep 23142314: Adobe Summit: The Future of Sports Technology with Rick Limpert
Welcome to this episode of the podcast, where we explore the intersection of sports and technology with Rick Limpert, the No.1 Sports Tech Writer in the U.S. With over a decade of experience in this field, Rick has become a leading voice in the industry, appearing on major news networks and writing for prominent publications. In this episode, Rick shares his insights on the ways in which technology has transformed the world of sports, and how many of the consumer tech devices we use today have their origins in the sports world. We dive into the exciting advancements in sports fan engagement, including the use of technology in arenas and stadiums, and the trends shaping the armchair fan experience. Rick's passion for sports and technology is contagious, and his enthusiasm for the future of this industry is inspiring. Join us as we explore the fascinating world of sports and technology, and discover how these two seemingly disparate fields are converging in ways that are revolutionizing the way we experience sports. Don't miss out on this insightful conversation with one of the leading voices in sports tech!
2313: Qlik - The Rise of Synthetic Data and Actionable Intelligence
In this episode of Tech Talks Daily, we're joined by Dan Sommer, Qlik Senior Director and Global Market Intelligence Lead, as we explore the challenges and opportunities businesses face amidst a perfect storm of economic recession, declining VC funding and conflicting global regulations. Dan, a former Gartner analyst, shares his expertise on markets, trends, competitive landscape evaluations, and go-to-market strategies. I learn more about how Qlik, a US company with a Swedish heart, aims to change the world by making it easier for people to make more insightful, data-driven decisions and act on them. Dan emphasizes the importance of honing the accuracy of decision-making to anticipate unexpected events and achieve connected governance in a world of disparate and siloed datasets. Join us as we discuss the impact of market consolidation, the rise of synthetic data, and the need for AI to move deeper into the pipeline to consolidate and strengthen organizations' data processing. Finally, Dan shares how to navigate uncertainty and future-proof your business in this rapidly changing tech landscape.
Ep 23122312: How KFC is Embracing Technology and Conversational Analytics
This daily tech podcast explores how technology transforms our lives, work, industries, and world. At the recent X4 event by Qualtrics, I sat down with Rob Swain, the Global COO of KFC. Tune in as we dive into how technology and conversational analytics have unlocked actionable insights for KFC. I learn more about how in each of their 27,000 restaurants, every manager takes on the role of a part-time data analyst. They monitor social media, assess customer feedback, guide employees, and propose enhancements. This empowerment enables the overall brand to prioritize what truly matters to customers by integrating customer and employee feedback. We'll discuss how these tech tools have empowered KFC's team to tune in to what people say about their brand, allowing them to improve everything – from taste and food service to the delivery experience. Rob Swain's insights on the technology will enable every listener to take a peek behind the curtain at the tech behind every KFC experience. After listening to this episode, you may find that your future KFC orders will never be the same. You might even feel compelled to share the fascinating story of conversational analytics and the tech behind KFC with the person next to you. But be warned – they might tell you to be quiet, enjoy your boneless banquet, and stop making everything about tech. Or maybe that's just what happens to me.
Ep 23112311: The Future of Cybersecurity: An Introduction to Naoris Protocol
David Carvalho joins me in a conversation sharing his insights on how the Naoris Protocol is revolutionizing cybersecurity for enterprises and individuals in today's hyper-connected world. In this episode, we'll explore the decentralized cybersecurity mesh architecture (dCSMA) that protects networks and data by turning every connected device into a trusted validator node. We'll discuss how Naoris Protocol leverages the power of blockchain and swarm AI to record real-time immutable ZK proofs of every device's status, identifying and mitigating threats in milliseconds and ensuring infrastructure security. With the average breach detection time for a large enterprise being 280 days, Naoris Protocol is a game changer for regulators and cybersecurity in general. Our proactive solution helps companies manage cyber risks in real time instead of relying on reactive regulation after the fact. Join us as we dive deep into the world of cybersecurity and discuss how Naoris Protocol is paving the way for a safer and more secure future.
Ep 23102310: Alva Labs - Can AI Reduce Employee Churn and Improving Retention?
Today we explore the future of recruitment and the role of AI in creating a more equitable and efficient job market. In this episode, we are joined by Malcolm Burenstam Linder, the CEO of Alva Labs, a company that is dedicated to using technology to revolutionize the recruitment process. We start by discussing the traditional recruitment methods that are known to promote bias and how technology can help replace them. Malcolm shares his insights on the importance of maintaining a long-term hiring strategy, particularly in a changing market, and how technology can create a more candidate-centric approach to recruitment. We also delve into the role of AI in recruitment and how it can assist in making the process more accurate, diverse, and efficient. Malcolm shares how companies that base their hiring decisions on data rather than personal opinions can recruit with better accuracy and higher diversity while reducing employee churn and improving performance. Join us as we explore the future of recruitment and how technology can help create a more equitable and efficient job market that benefits both organizations and job candidates alike. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
Ep 23092309: Finding the Way: The Entrepreneur's Tale
In today's episode of the Tech Talks Daily Podcast, we delve into the world of entrepreneurship and investing with the guidance of Cap Treeger, a serial entrepreneur and investor. Join us as we explore the lessons he's learned from his own successes and failures in building multiple businesses in various industries. As the Wall Street Journal and National best-selling author of Finding the Way, Cap Treeger has invested directly in several dozen early stage ventures and indirectly in hundreds more through his engagement in angel and venture funds. Through his experiences, he's gained invaluable insights into the world of entrepreneurship and investing. In his fictional account of an entrepreneur's journey to the top, Cap Treeger crafts a series of dynamic and well-drawn lessons for anyone who wants to start or build a business venture. Follow the story of Ren, a driven individual with a dream to build his own startup from the ground up, as he navigates the complexities of the business world. With the help of his mentors and his own trial and error experiences, Ren discovers the importance of building a solid team and crafting a well-thought-out business model. Join us on the Tech Talks Daily podcast as we explore the factors necessary for success in entrepreneurship and investing, with insights from one of the industry's most experienced and successful players.
Ep 23082308: Assurant - The Sustainable Future of Refurbished Tech Devices
In this episode, we're diving into the world of refurbished tech devices, e-waste, and the great digital divide. Our special guest is Biju Nair, EVP & President of the Global Connected Living business unit at Assurant, a leading provider of device protection, support, and logistics solutions for mobile devices, smart homes, and connected devices. Biju's expertise in the wireless industry spans more than 25 years. He oversees the refurbishment and recycling of connected devices for Assurant, which repurposed over 17 million devices last year for companies like AT&T and Vodafone. Biju's entrepreneurial and innovation leadership has driven Assurant's sustainability and environmental responsibility commitment. In this episode, we discuss the impact of automation on sustainability in the e-waste and recycling market. We also explore the benefits of repurposed technology for consumers in developed and emerging markets, such as improved sustainability and connectivity. Join us as we delve into the exciting world of refurbished tech devices and learn how they are changing the game in the tech industry. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
Ep 23072307: Bridging the Digital Divide with Code Division
On today's episode of Tech Talks Daily, I am joined by Bianca Peel and Frank Duffy, the founder of Code Division, a non-profit organisation and SQA-certified learning centre in Scotland. They are on a mission to provide free digital education to those who need it most, focusing on individuals who are unemployed, facing barriers to employment, and from underrepresented backgrounds in tech. As automation and technological advancements threaten to displace 75 million jobs, Code Division empowers communities through industry-driven courses in data analysis, cyber resilience, business applications, software development, and more. By offering practical work-based learning and SQA accreditation, they prepare learners for various digital roles and help bridge the digital divide. In this insightful conversation, we'll discuss the importance of digital equality and the positive social impacts of Code Division's latest initiatives. Learn how this inspiring non-profit brings the tech community together to support students with job opportunities, laptop donations, and mentoring. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
Ep 23062306: Allianz Travel and the Tech Revolution Transforming CX
Last week at the X4 Summit, I dived into the world of customer experience with Maggie Butler, Director of Customer Experience at Allianz. With keynotes from inspirational figures like Martha Stewart, Sean White, Tony Hawks, and The Killers, this event is packed with excitement. But my conversation with Maggie takes center stage in this episode. We explore how Allianz, a travel insurance company assisting 25 million customers annually, leverages its partnership with Qualtrics to better understand and serve its customers. Learn how Allianz unifies data from its Voice of the Customer (VoC) program, customer service call monitoring, satisfaction surveys, and social media platforms to identify actionable insights and align its products with customers' actual needs. About Allianz Partners Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer-driven, their innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Their products are embedded seamlessly into their partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to their customers around the world. Podcast Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
Ep 23052305: Marketing Mix Optimisation: A Triangulated Approach by Ekimetrics
Today's guest is Matt Andrew, UK Managing Director and Partner at Ekimetrics. The global data science consultancy helps brands improve their marketing performance, understand customers, and enhance operational excellence through analytics and data science. Ekimetrics uses econometrics as a basis and employs triangulated methods such as Marketing Mix Optimisation (MMO) to ensure that brands make consistent decisions. Matt Andrew has worked with Google and Meta on solutions like MMO, helping clients make more confident decisions. I learn more about how The UK team at Ekimetrics grew by 60% last year and has over 400 data scientists worldwide. The ongoing development and expansion of its Data Science Transformation, Customer Centricity, and MMO solutions are helping some major brands with holistic measurement globally at scale. In this episode, we explore the potential of emerging technologies such as the Metaverse, web 3.0, and AI. We also discuss the true potential of digital as an integral part of marketing. Sustainability is high on Ekimetrics' agenda for 2023, and we discuss their plans in this regard. Join us as we delve into the fascinating world of data science and marketing effectiveness with Matt Andrew of Ekimetrics. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
Ep 23042304: WatchGuard Cybersecurity Predictions
Corey Nachreiner, CSO at WatchGuard, joins me in a conversation about the latest cybersecurity predictions for 2023 from WatchGuard's Threat Lab research team. Our guest then shares the story behind the batch of predictions for 2023, offering different takes on potential hacks and attacks in various categories. We discuss two matchups: "Insurers Going Vertical" and "Targeting Vendors and Partners." Then, moving on, we explore the hype around the metaverse and web3 and question whether we could see a Big Metaverse Hack this year too. One of the standout predictions is the potential surge in MFA-targeted Social Engineering Attacks. Our guest expands on this trend and explains the prediction regarding Hacking AI Robotaxis in a simple and accessible way as if explaining it to a five-year-old. The podcast also explores the prediction regarding Vulnerability Proliferation through AI Coding Tools, discussing how AI tools could empower script kiddies to write malware and write more convincing phishing emails. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
Ep 23032303: Coinfantasy - Gamifying the Experience of Investing in Crypto
In this episode, we have invited Harishkarthik Gunalan, a crypto enthusiast and expert in the gaming industry, to share his insights on CoinFantasy. Harishkarthik will delve into the key USPs and innovations of CoinFantasy, and how it differs from other Play-to-Earn model games. He also shares his thoughts on the future of this space, new innovations and trends in the De-Fi Gaming Industry in 2023, and how gaming can transform the financial sector. Additionally, he will discuss how CoinFantasy can influence the financial and gaming industry and the plans in the pipeline. I learn more about how CoinFantasy is a platform that offers a unique and innovative approach to investing in cryptocurrency, making it accessible to anyone without the risk of financial losses. The platform uses blockchain technology to create a decentralized and transparent ecosystem, providing users with a secure and reliable cryptocurrency investment platform. This episode is a must-listen for anyone interested in the gaming industry's future and blockchain technology's potential to transform the financial sector. Harishkarthik's insights and expertise will give listeners a deeper understanding of CoinFantasy and its exciting opportunities. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
Ep 23022302: How Tech is Transforming the Shake Shack Experience
Join me on the Tech Talks Daily podcast as I welcome Charles Frankievich, Director of Consumer Insights at Shake Shack. In this episode, we discuss the critical role that technology and data play in shaping the customer experience at Shake Shack. We discuss the brand's 5-year plan to become a national competitor and how insights from data and analytics helped Shake Shack truly understand how guests feel and what they need to do to keep them coming back. Charles reveals how Shake Shack will continue to leverage technology to improve the customer experience and shares fascinating insights into what goes on behind the curtain at the popular fast-casual restaurant chain. If you're a fan of Shake Shack or simply interested in how technology is transforming the restaurant industry, this is an episode you won't want to miss. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
Ep 23012301: Data Transformation: ETL vs. ELT: Making the Right Choice for Your Business
In this episode, we are joined by Matthew Scullion, the CEO of Matillion, a cloud data integration software company. Join us as we dive into an intriguing conversation about ETL and ELT - their differences, how to choose which one to use, and why making the wrong choice can lead to a waste of IT budgets. Matthew also sheds light on the challenges caused by the ever-increasing volume and complexity of data and data sources, and shares his insights on how to overcome these barriers. We also discuss the risks of information gaps caused by slow and inefficient data processes and how to bridge these gaps. Furthermore, we explore the best approach for data teams in using a mix of no code/high code/own code and how to determine which one is best suited for specific circumstances in terms of cost savings and efficiency. Tune in for an enlightening conversation on all things data integration with Matthew Scullion! Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
Ep 23002300: Make Work Better With HR Tech: A Call to Action for HR and Business Leaders
Over the last few years, the way we work has changed dramatically. We have transitioned from working in an office to working from home at scale to hybrid working. While this transition was challenging at first, we now expect to work from any device, on any network, in any location at any time. So the big question now is, how can we make work better? How can we improve the future of work? In this episode of Tech Talk Daily Podcast, I am joined by Doug Dennerline, CEO and Chairman, and Jamie Aitken, VP of HR Transformation at Betterworks. as our special guests. Betterworks is a company that aims to help HR and business leaders make work better by providing innovative HR tech solutions. Doug and Jamie shed light on some of the most pressing HR tech trends shaping the future of work. They discuss employee-first work culture, new HR tech trends, pay transparency, quiet quitting and firing, and the role of tech in improving DEI. They also provide valuable insights and advice to business leaders on staying ahead of the curve and leveraging the latest HR tech trends to make work better. One of the key themes that emerges in our conversation is the importance of putting employees first. Doug and Jamie explain that an employee-first work culture is critical for building a motivated and engaged workforce. In today's hybrid working world, creating a culture that fosters collaboration, communication, and connection is more important than ever. HR tech solutions can play a vital role in facilitating this process. Another topic we explore in depth is the role of tech in improving DEI. As Doug and Jamie explain, HR tech solutions can help businesses identify and address bias in the hiring process, track diversity metrics, and provide training to help employees understand and embrace diversity. Toward the end of the podcast, we discuss the newly released book "Make Work Better" and who it is aimed at. The book is a collaboration between Doug and Jamie, providing insights into the trends shaping the future of work. They give us a sneak peek into what readers can expect from the book and share their favorite book or song that has inspired them. Overall, this episode is a must-listen for anyone interested in making work better and staying up-to-date with the latest HR tech trends. So tune in, sit back, and enjoy the ride as we explore how tech is shaping the future of work! Sponsored VPN Offer https://www.piavpn.com/techtalksdaily
Ep 22992299: The CEO Reshaping the Lettings Industry With Technology
In this episode of Tech Talks Daily, I am joined by William Reeve, a serial tech entrepreneur with an extensive track record of founding and chairing successful high-growth tech businesses. William shares his insights on why the rental sector has been overlooked by the tech industry for so long, despite impacting a significant percentage of homes in the UK. As CEO of Goodlord, a RentTech company, William discusses how he is using technology to revolutionize the rental experience for agents, landlords, and tenants. We explore the challenges faced by the lettings industry and the role that RentTech can play in addressing these issues. Join us as we discuss the potential of RentTech to reshape the world of renting and establish itself as a major player in the tech industry. Learn why the lettings industry desperately needs tech reform and how Goodlord is leading the charge to bring much-needed innovation to this important sector. William has extensive experience founding companies such as Fletcher Research (sold to Forrester Research), LOVEFILM (sold to Amazon), and Secret Escapes. He has also served as NED and/or Chair of various high-growth tech businesses, including Graze (sold to Carlyle), Nutmeg (sold to JP Morgan), True Knowledge (sold to Amazon), Media Ingenuity, and Zoopla. Sponsored VPN Offer https://www.piavpn.com/techtalksdaily