Scaling Your Business: What Systems and Processes to Work On // Shelly Criswell
Six Figure Business Mastery · Kirsten Graham & Jeanne Willson
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Show Notes
Welcome to Six Figure Business Mastery Podcast, where we explore strategies and insights to elevate your business. Today, we're joined by the incredible Shelly Criswell from Criswell Solutions, specializing in strategic mapping and serving as a Director of Operations for small businesses aiming to scale.
Main Talking Points:
Defining Systems:
- Shelly simplifies the concept of systems, emphasizing their repetitive nature. Whether it's a podcast, social media, or blog posts, anything done routinely requires a system.
- Highlighting the rule of three: If a task involves three steps and is repeated more than three times, it's time to create a system.
The Power of SOPs:
- Shelly underscores the importance of Standard Operating Procedures (SOPs), especially for those just starting. SOPs become indispensable when onboarding team members, ensuring a seamless transition.
- Regular SOP reviews prevent outdated processes and contribute to a well-organized business.
Learning from Mistakes:
- Shelly views mistakes as indicators of gaps in systems. Each error offers an opportunity to enhance and refine existing processes.
- Encourages viewing mistakes as learning experiences and embracing them for continuous improvement.
Favorite Tech Tools:
- Advocating for simplicity, Shelly recommends Google Docs for creating a centralized database of SOPs. This ensures easy access and avoids the hassle of searching through folders.
- Project management tools like Trello can streamline processes, providing visibility into the production pipeline.
Strategies for Efficiency:
- Shelly offers services ranging from retainer-based Director of Operations support to fractional assistance. Her VIP tech days allow for focused, intensive work on a client's tech needs.
- Strategic planning is a key service, where Shelly maps out projects for a year, aligning with business priorities and goals.
Conclusion:
As we wrap up this insightful episode, if you're seeking to unlock operational efficiency and scale your business, Shelly Criswell is here to guide you. Visit Shelly's Website for more information and take the first step toward a streamlined, growth-oriented business.
Helpful Links:
Mastering Online Marketing for Entrepreneurs
Double Your Income with a Marketing VA, even on a tight budget