Service Industry Success

Each of us have drivers that make us better. Those same traits and drivers can also be detrimental to our success if left unchecked.Recently, I discovered I had been ignoring an obvious symptom of this which was making things unnecessarily hard.There is no escaping. The problem within me is still very present.Tune in to see what I mean and how knowing about this can help you!Open enrollment for Brian's group coaching program is finally here again!Click on this link to schedule a call to see if this program is a good fit for you:https://calendly.com/success-session-with-brian/45minLearn more about Brian's training and coaching at: https://www.serviceindustrysuccess.comSchedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

One of the harder things we have to do is to stop bench marking and pursuing success like an employee, and begin looking at things and taking action like a business owner.In this episode I share two very specific things we can do, both of which I learned from my greatest mentor, which can help us in our endeavor to stop acting like an employee in our own company.Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.comSchedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

I don’t know many service providers pursuing customers who predominantly make buying decisions based on price. In fact, every service provider I know explicitly says they prefer not to attract those customers. They want to be the Nordstrom of their industry. Offer premium service, and collect premium dollars. And I get that.And yet, their messaging to their employees is about providing value to the customers. Nordstrom doesn’t talk value. Walmart does. Walmart customers do make their decisions largely on price.Today, we will talk about that disconnect.Learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.comSchedule a complimentary, one-on-one, session with Brian to tackle your most pressing problem today at: https://calendly.com/success-session-with-brian/45min

An obvious goal for building a business is to generate profitsAnd I’m frequently asked, “How much profit should we take for our company?”While I can’t just blurt out a number, I can walk you through how to easily figure it out for you, your company, and your situation.Tune in to hear how.Check out the new page on my website, at www.successgoodies.com. Here you will find short videos, each just a couple of minutes long, focusing on and categorized by the Pillars of Progress:PeopleProcessesProfitabilityPlanningPersonal DevelopmentThis is a great new free resource for you to get help with challenges you are facing in your business.You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.comYou can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

It’s 2023, and many of us are setting out to reach the goals we have established for this year.For us to have the best chance to achieve our goals, there is one thing we need to talk about right away.And that is the number one reason goals are not achieved.The sooner we get out in front of this, the more likely and easier it will be for us to achieve the goals we have established.What is it? Tune in to find out!If you are one of the many employers still struggling to find great employees to fill those holes in your team, go to www.freehiringwebinar.com.In this webinar, I'll show you exactly how I've helped other business owners go from not being able to hire to turning their job postings off completely in just a few weeks.You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.comYou can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”We say or think things like – nobody could understand what I’m going through.Meanwhile, we are ALL saying and feeling this exact thought.Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.You can learn more about Brian's training and coaching at:https://www.serviceindustrysuccess.comSchedule a complimentary, no-stress, Zoom call with Brian to tackle your most pressing problem at:https://calendly.com/success-session-with-brian/45min

One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”We say or think things like – nobody could understand what I’m going through.Meanwhile, we are ALL saying and feeling this exact thought. Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.This is part 2 of a 3-part series, where I share the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.You can learn more about Brian's training and coaching at:https://www.serviceindustrysuccess.comSchedule a complimentary, no-stress, Zoom call with Brian totackle your most pressing problem at:https://calendly.com/success-session-with-brian/45min

One of the great ironies for business owners is that we all think or feel “What is really holding me back is unique to me.”We say or think things like – nobody could understand what I’m going through.Meanwhile, we are ALL saying and feeling this exact thought.Becoming comfortable with the fact that others have had the same obstacles, and successfully overcame them, is often helpful in giving us the confidence to get past our own hang-ups so we can make real progress.In this 3-part series, I’m going to share with you the most common fears I see holding people back, so you won’t feel like you’re the only one who has them.You can learn more about Brian's training and coaching at:https://www.serviceindustrysuccess.comSchedule a complimentary, no-stress, Zoom call with Brian to tackle your most pressing problem at:https://calendly.com/success-session-with-brian/45min

Today I’ll talk about the key to freedom from our business.The key to trusting our employees.The key to developing a compelling marketing message.The key to customer retention.The key to increased sales. The door to just about everything we want is opened with this key.In my case, figuring this out literally changed everything overnight!What is it?Tune in to find out!You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.comYou can also schedule a complimentary problem solving Zoom call with Brian at: https://calendly.com/success-session-with-brian/45min

I don’t think I know of a single business owner who hasn’t said these words: “I don’t know what happened. We fixed the problem, and then a few months later, it’s like we didn’t fix anything. And we were dealing with the same thing all over again. I can’t explain it, but it’s super frustrating.”In this episode, I’ll tell you what I changed to stop facing the same problems over and over again.I'm happy to announce that I’ve launched a new, series of video shorts, which talk about many of the same types of things we discuss here on this podcast. Most of these short videos are about 2-4 minutes long, so they are quickly and easily consumed.One of the things I’ll be doing with these short videos, and the longer form podcasts and videos you listen to here, is arranging them in my private Facebook group, via Facebook’s “Guides” feature. So if you looking for help in a specific area, it will be easy for you to find. As the group grows, I’ll also be doing live Q&A each month, as well as other features and benefits just for business owners like you.To join the conversation in this free Facebook group, and get access to tons of free and useful information, go to www.businessownergroup.com

There are two rules about financials that I was taught early in my career, which honestly, I didn't understand the significance of at the time. But now as I've seen the consequences of not following those rules, I understand perfectly why they were emphasized so much. Not following these particular rules are the two most common and dangerous mistakes I've seen business owners make when it comes to financials. What are they? Tune it to find out!We are very excited to announce that Brian has just finished developing three new mini-courses. Each one focuses on a primary subject – either people, processes, or profitability.So if you’re tired of struggling to get through to your employees, or you know you need to get processes and procedures started or dialed in, or you want to understand your financials much better than you do today, go to serviceindustrysuccess.com and schedule a no-stress call to see if one of these courses are right for you.Each mini-course is priced at less than $500, and includes several video modules you can watch as many times as you want, and each also includes 2 Zoom calls with Brian.Schedule your no-stress call at serviceindustrysuccess.com today!

Marketing has taken a back seat to recruiting and hiring for the last few years.But, as it always does, that is going to change.Having an effective marketing message is going to be vital.So how do we create marketing that is compelling?Stay tuned to find out the key element that changed everything for me!We are very excited to announce that Brian has just finished developing three new mini-courses.Each one focuses on a primary subject – either people, processes, or profitability.So if you’re tired of struggling to get through to your employees, or you know you need to get processes and procedures started or dialed in, or you want to understand your financials much better than you do today, go to serviceindustrysuccess.com and schedule a no-stress call to see if one of these courses are right for you.Each mini-course is priced at less than $500, and includes several video modules you can watch as many times as you want, and each also includes 2 Zoom calls with Brian.Schedule your no-stress call at serviceindustrysuccess.com today!

Once a company is big enough where the business owner doesn’t have time to run the company in a big picture sense, AND keep track of the day-to-day business, AND generate sales, the business owner will figure out that there is not enough of them to go around.And for many, this is where they decide they need to hire a salesperson.If this is you, you won’t want to miss this episode.For free resources and information about Brian's products, courses, and coaching, go to www.serviceindustrysuccess.com.For a complimentary, 45-minute Success Session with Brian to take on a challenge you are facing, go to: https://calendly.com/success-session-with-brian/45minIf you like video, you can see our video channel on Rumble, here: https://rumble.com/c/c-749893

We all know we will eventually need to document all our processes and procedures.This can feel like one of the most daunting and seemingly massive projects we will ever take on.But it doesn’t have to be like that.It can actually be quite simple - even easy!And take less time than we think.How?Tune in to hear my approach!If you are a member of an industry association, you probably know that it can be difficult finding qualified speakers who have real life experience with things we discuss on this podcast, and can speak to topics that can really help your business.I speak at those kinds of meetings on a regular basis. If you are looking for a speaker for your monthly Zoom meeting, or you want a keynote speaker for your annual conference, or you want someone to prepare and run an all-day workshop, I am ready to help.Just go to my website – www.serviceindustrysuccess.com and click on the button that says, “Book Brian to Speak”.

We all know that we need to motivate our team to perform – sometimes more than others.But what does that actually look like?Aside from the rah-rah speech that impacts only a fraction of the team, and which produces results that are short-lived…Besides using bonuses and other monetary means, which are expensive and only resonate with employees that are driven by money…How exactly can we motivate people to perform consistently over the long haul? In this episode I’ll share the approach that has worked well for me.If you are a member of an industry association, you probably know that it can be difficult finding qualified speakers who have real life experience with things we discuss on this podcast, and can speak to topics that can really help your business.I speak at those kinds of meetings on a regular basis. If you are looking for a speaker for your monthly Zoom meeting, or you want a keynote speaker for your annual conference, or you want someone to prepare and run an all-day workshop, I am ready to help.Just go to my website – www.serviceindustrysuccess.com and click on the button that says, “Book Brian to Speak”.

When it comes to increasing sales, we generally talk about marketing generated opportunities, close rates, add on sales, and follow up – all of which are obviously importantToday, I will talk about a way to maximize sales opportunities that I rarely hear discussed - but personally saw the benefits of in my own company.Tune in to hear what it is!Also:Brian's MySuccessWorx group coaching program is now in open enrollment, but only for a few more days!Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.You shouldn't have to learn every lesson the hard way, and you don't have to do this alone!Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.Go to www.serviceindusrysuccess.com to learn more and to book a call with Brian to see if this is a good fit for you!But hurry! Time is running out.

One of the more troubling questions we find ourselves as business owners asking is, “Why don’t they get safety, risk, or liability concerns?”In almost all cases, effectively addressing our biggest risks, safety and otherwise, is absolutely critical to the company surviving – let alone growing and thriving.One major blunder could bring the whole thing down.So, why don’t employees prioritize them like we do, or wish they would?And what can we do about it?Tune in to find out!Brian's MySuccessWorx group coaching program is now in open enrollment, but only through the end of October. Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.I can almost guarantee this program costs less and is less of a time commitment than you think. You shouldn't have to learn every lesson the hard way, and you don't have to do this alone! Join a community of other business owners making great progress while gaining better control over, and more freedom from their business. Schedule a complimentary, no-stress, no-pressure call with Brian to learn more about the MySuccessWorx group program and to see if it's a good fit for you at:www.connectingwithbrian.com

Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work. In the conclusion of this two-part series, Brian discusses the simple framework that will improve performance in any area, like: sales, safety, communication, buy in, compliance, behavioral challenges, process adherence, and more.Brian's MySuccessWorx group coaching program is now in open enrollment, but only for a couple of weeks. Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023. You shouldn't have to learn every lesson the hard way, and you don't have to do this alone! Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.Go to www.serviceindustrysuccess.com to learn more and to book a call with Brian to see if this is a good fit for you! But hurry! Time is running out.

Each of us business owners is struggling to get more of some thing(s) and less of others. More sales. Higher close rate. Fewer accidents. Less warranty work.In part one of this two-part series, Brian discusses a simple framework that will improve performance in any area, like: sales, safety, communication, buy in, compliance, behavioral challenges, process adherence, and more.Brian's MySuccessWorx group coaching program is now in open enrollment, but only for a couple of weeks. Open enrollment only happens 3 times per year, and the next open enrollment period isn't until spring of 2023.You shouldn't have to learn every lesson the hard way, and you don't have to do this alone! Join a community of other business owners making great progress while gaining better control over, and more freedom from their business.Go to www.serviceindustrysuccess.com to learn more and to book a call with Brian to see if this is a good fit for you! But hurry! Time is running out.

For many business owners, diving into their financials is daunting, overwhelming, and scary. There is a lot at stake and there are a lot of numbers.Not to mention, there are plenty of people who just plain don’t like working with numbers all that much. It doesn’t have to be scary and tedious.Here’s a way to get started that – at least for me – helped make a molehill out of a mountain.If you are ready to make improvements on your knowledge of your financials, now is a great time to join our group training and coaching membership. Our group is getting started on financials in October so you only have a few days to join in time to participate in this round of training on financials.Go to https://www.serviceindustrysuccess.com to schedule an appointment to see if this training and coaching membership is a good fit for you!

You’d probably never admit this to your team... but, deep down you really would rather just make the critical decisions yourself.You don’t want to offend anyone, but trusting your team is just not realistic for you right now..The problem is, you can’t go on like this. It limits your ability to grow your company. It’s not sustainable. Something’s going to to give.. So how do we fix this inability to trust our employees?Stay tuned to hear my approach.You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.comYou can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

It’s so frustrating to put the time, energy, and oftentimes money, into solving a problem, only to face the same problems a few days, weeks, or months from now – as if we had never solved this problem at all! So how can we overcome this frustrating, but common problem from happening?Tune in to find out.You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.comYou can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

It’s very difficult to achieve an undefined goal, and decision making gets much easier once we know what we are aiming for.But often, business owners don’t have a method to determine exactly what they are trying to build, or what they want their company to look like in the futureHere’s how I’ve taken this on with people I work with.You can learn more about Brian's training and coaching at: https://www.serviceindustrysuccess.comYou can also schedule a complimentary Success Session with Brian to tackle your most pressing problem at: https://calendly.com/success-session-with-brian/45min

We all know that we need to hold people accountable if are going to have a reasonable expectation that we will have consistent performance. But why are some things easy to hold people accountable to and others are quite difficult?Today I'll discuss the number one reason.Check out my updated website where you can learn about everything I offer, get lots of free resources, and keep up with what we have going on:https://www.serviceindustrysuccess.com/

Figuring out the role we want our employees to ultimately play in the company is critical if we want to get the most benefit from specific strategies, tactics, and ideas we want to implement.And I cover all the great lessons we learned about managing a team from Patrick Swayze's character called Dalton in the movie Roadhouse.Also, if you would like some specific tips, strategies, and tactics to help with employee issues you are facing, you can buy my book SERVICE INDUSTRY SUCCESS here: https://www.amazon.com/Service-Industry-Success-Develop-Empower/dp/1636181325

What is the cost of procrastination? Procrastination is literally a dream killer. Ultimately, the cost is the life you could have had.. How do we overcome it? Tune in to find out!If you are ready to take my 90-day course and solve your people, process, and profitability challenges, go to https://www.facebook.com/serviceindustrysuccess and send me a DM that says, "I'm in on the course!".

We have all heard the saying, “The Devil is in the Details”, which of course means we should either focus on the nitty gritty of every idea, process, and action. But we’ve all also heard, that we should just make progress – imperfect, rough around the edges, not fully thought out, progress. So which is true? And if they are both true, when does each apply? Tune in to find out!If you are ready to take my 90-day course and solve your people, process, and profitability challenges, go to https://www.facebook.com/serviceindustrysuccess and send me a DM that says, "I'm in on the course!".

Failure sucks. And it's inevitable. Telling ourselves to just brush ourselves off, get back up, and get going again sounds good in theory. But, in real-life sometimes a little more is needed.What can we do to overcome failure? Tune in to find out!If you are ready to take my 90-day course and solve your people, process, and profitability challenges, go to https://www.facebook.com/serviceindustrysuccess and send me a DM that says, "I'm in on the course!".

Why does a business owner in a particular industry seem to have a much more free time and less anxiety than a different business owner in the same industry, running a company of roughly the same size?Why is it that your efforts towards being more productive, and more efficient, do not translate to growth in your company?The answer is counter-intuitive, which is also why it's generally only adopted when a breaking point is reached.What is is?Tune in to find out!Do you have a challenge you would really like to get some help with?I'd love to help you with your biggest problem!Go to https://calendly.com/strategy-session-with-brian/45min to book your complimentary coaching session today!We won't solve the world's problems in 45 minutes.But I guarantee we'll make significant progress!

In this episode, what we will talk about will literally save you hundreds or even thousands of hours over the course of your business ownership journey;never mind countless instances of frustration, aggravation, and disappointment.Are you thinking about hiring a coach to help you gain clarity, and make significant progress in your business, and want to know what it's all about? Go to www.serviceindustrysuccess.com/coaching where you can watch a short video to see if it's for you!

Ever wish your employees were more proactive?Ever wonder how to get your employees to think and act like a winner?Someone who is capable of doing great things...Of course, there are many ways.Stay tuned and I’ll tell you about one of themAre you thinking about hiring a coach to help you gain clarity, and make significant progress in your business, and want to know what it's all about?Go to www.serviceindustrysuccess.com/coaching where you can watch a short video to see if it's for you!

You can feel things changing. Some industries, and individual companies, are experiencing more dramatic changes than others. But we can all see that the economic situation has changed. What does this mean for you?Tune in to find out!Are you thinking about hiring a coach to help you gain clarity, and make significant progress in your business, and want to know what it's all about?Go to www.serviceindustrysuccess.com/coaching where you can watch a short video to see if it's for you!

No doubt you’ve heard somebody say “Insanity is doing the same thing over and over again and expecting different results” Of course that is true. But, more importantly, how do we stop doing the same thing over and over again once we’ve figured out we aren’t getting the results we want? In this episode, we will talk about one of the key things we can work on to over come this particular phenomenon.Also...If you are ready to have an easier time building the business you imagine in your mind – the one that provides both the income and the time freedom you’ve always dreamed about – I have great news! First, let me just share this thought with you.. One of the unfair and unreasonable expectations we place upon ourselves as business owners is that we should know everything there is to know about running a business naturally. This is crazy. How could a person be born with natural talent in all the complex areas of running a business like:· Managing people· Sales· Understanding financial data· Creating and improving effective processes· Risk management· Never mind the actual technical knowledge of your industry I know I certainly wasn’t born with all this knowledge. Could I have eventually built the business I did, without ever asking for help? Maybe.Could I have built a multi-million-dollar business, with over 50 employees, in less than 10 years without ever asking for help? Not a chance. If you try to figure out the “Most important thing” in business by reading books, or searching online, you’ll find literally dozens of “Most important things”.And depending on where your business is today, some of them could absolutely be the right one for you! The problem is, in most cases, the person saying it’s the most important thing in business hasn’t ever built what you are trying to build. And, one of the most common ways to get stuck and overwhelmed is by focusing on of the “Most important things” that is not right for your business today, based on where it is in the overall journey. Taking that approach could literally delay achieving your goals and dreams by years! This is what my group coaching program offers:· Clarity on where your business is on the overall journey· What specific areas you should be focused on right now - based on where your business is· And step-by-step instructions on how to get through the challenges related to those areas as quickly as possible, from someone who has been right where you are today.· Plus the support and insight of other business owners just like you. My group coaching program only has open enrollment a couple of times per year, and right now we are in one of those open enrollment periods until June 30th. For probably much less than you think – and I really mean that..You can join a community of like-minded, successful, business owners who will share their own experiences of what has and hasn’t worked for them, on the exact challenges you are facing today. And you’ll literally get step-by-step instructions from me to break the big problems you have down, into small, actionable steps, put in the most efficient order, so you can get your business where you want it faster and easier than you even thought possible. Imagine how happy and relieved you’ll feel when you’ve accomplished the major achievement of building the business you’ve always dreamed of.Imagine having the money and time that set you free. To watch a quick video on how it works, go to:www.serviceindustrysuccesspath.com. And, after you watch the video, if you’re interested in joining, simply click on the “Apply now” button. Open enrollment ends on June 30th, so you don’t have much time. Go to www.serviceindustrysuccesspath.com today to take your first step to achieving your goals of building a business that provides the income and time freedom you’ve always wanted, faster than you even thought possible.

You ever feel like your employees just don’t get it? Like it just seems they don’t understand why you want or need things done a certain way, or why certain things cannot be done in a particular fashion? Of course you have.Tune in to learn one major thing you can do to solve this problem.Also...If you are ready to have an easier time building the business you imagine in your mind – the one that provides both the income and the time freedom you’ve always dreamed about – I have great news! First, let me just share this thought with you.. One of the unfair and unreasonable expectations we place upon ourselves as business owners is that we should know everything there is to know about running a business naturally. This is crazy. How could a person be born with natural talent in all the complex areas of running a business like:· Managing people· Sales· Understanding financial data· Creating and improving effective processes· Risk management· Never mind the actual technical knowledge of your industry I know I certainly wasn’t born with all this knowledge. Could I have eventually built the business I did, without ever asking for help? Maybe.Could I have built a multi-million-dollar business, with over 50 employees, in less than 10 years without ever asking for help? Not a chance. If you try to figure out the “Most important thing” in business by reading books, or searching online, you’ll find literally dozens of “Most important things”.And depending on where your business is today, some of them could absolutely be the right one for you! The problem is, in most cases, the person saying it’s the most important thing in business hasn’t ever built what you are trying to build. And, one of the most common ways to get stuck and overwhelmed is by focusing on of the “Most important things” that is not right for your business today, based on where it is in the overall journey. Taking that approach could literally delay achieving your goals and dreams by years! This is what my group coaching program offers:· Clarity on where your business is on the overall journey· What specific areas you should be focused on right now - based on where your business is· And step-by-step instructions on how to get through the challenges related to those areas as quickly as possible, from someone who has been right where you are today.· Plus the support and insight of other business owners just like you. My group coaching program only has open enrollment a couple of times per year, and right now we are in one of those open enrollment periods until June 30th. For probably much less than you think – and I really mean that..You can join a community of like-minded, successful, business owners who will share their own experiences of what has and hasn’t worked for them, on the exact challenges you are facing today. And you’ll literally get step-by-step instructions from me to break the big problems you have down, into small, actionable steps, put in the most efficient order, so you can get your business where you want it faster and easier than you even thought possible. Imagine how happy and relieved you’ll feel when you’ve accomplished the major achievement of building the business you’ve always dreamed of.Imagine having the money and time that set you free. To watch a quick video on how it works, go to:www.serviceindustrysuccesspath.com And, after you watch the video, if you’re interested in joining, simply click on the “Apply now” button. Open enrollment ends on June 30th, so you don’t have much time. Go to www.serviceindustrysuccesspath.com today to take your first step to achieving your goals of building a business that provides the income and time freedom you’ve always wanted, faster than you even thought possible.

With costs going up like crazy right now, many business owners have figured out that they need to increase revenue. But there are many way to go about this, and sifting through all the possibilities can be confusing. What's the best method for you? Tune in to find out!Many business owners are feeling a lot of stress because it seems that they must choose between absorbing all the higher costs we are seeing in 2022, which will dramatically reduce their profitability – or even stability, or raising prices to the valued customers they’ve worked so hard to get, and saying no to wage increases their employees, who are the lifeblood of their business.I hear business owners talk about the struggles they are facing when they must make these difficult choices and/or have very uncomfortable conversations with customers and employees.If this sounds like you, let me take a moment to tell you about the upcoming webinar I am hosting to address these exact issues, and it’s available for you at no charge.This webinar is for business owners in service industries who are feeling the strain of the serious problems we are facing in 2022.During this webinar – which will last about an hour and half, you’ll learn:· How to precisely know how much your business can absorb increased costs and/or increased employee pay while still maintaining profitability· Creating a plan for your business to overcome the rising costs of fuel, supplies, and materials· How to approach conversations regarding necessary price increases with your customers, including training your employees· Options for helping employees overcome their temporary, increased financial needs – besides permanent salary increases· How to approach the conversation with your employees regarding their expectations for pay increases We are also entering the 2-week open enrollment period for my group coaching program – and the next one isn’t until October – so you’ll get a chance to learn what all is included for just a few hundred dollars per month.The webinar is at noon Pacific on Friday, June 17th.To register, just go to www.businessownerswebinar.com.

Before our business can thrive, it must be stable. To achieve stability, we must eliminate or mitigate risks - to the degree possible.So how do we do that? Tune in to find out!Many business owners are feeling a lot of stress because it seems that they must choose between absorbing all the higher costs we are seeing in 2022, which will dramatically reduce their profitability – or even stability, or raising prices to the valued customers they’ve worked so hard to get, and saying no to wage increases their employees, who are the lifeblood of their business.I hear business owners talk about the struggles they are facing when they must make these difficult choices and/or have very uncomfortable conversations with customers and employees. If this sounds like you, let me take a moment to tell you about the upcoming webinar I am hosting to address these exact issues, and it’s available for you at no charge.This webinar is for business owners in service industries who are feeling the strain of the serious problems we are facing in 2022.During this webinar – which will last about an hour and half, you’ll learn:· How to precisely know how much your business can absorb increased costs and/or increased employee pay while still maintaining profitability· Creating a plan for your business to overcome the rising costs of fuel, supplies, and materials· How to approach conversations regarding necessary price increases with your customers, including training your employees· Options for helping employees overcome their temporary, increased financial needs – besides permanent salary increases· How to approach the conversation with your employees regarding their expectations for pay increases We are also entering the 2-week open enrollment period for my group coaching program – and the next one isn’t until October – so you’ll get a chance to learn what all is included for just a few hundred dollars per month.The webinar is at noon Pacific on Friday, June 17th.To register, just go to www.businessownerswebinar.com.

How can you speak about - or teach your sales and/or service professionals to speak about - providing your customers a solution in a way that really addresses the customers' needs, and is compelling?How can we sound competent, without crossing the line to making the sales call all about us, our abilities, and our knowledge - which we know will completely turn the customer off?Tune in to find out!

Some people in your life are going to say things which can support your existing negative thoughts about your ability to achieve success, or your worthiness of finding success.Why does this happen, and what can we do about it?Tune in to find out!

There are basically four types of conflict resolution. Which one does your company's culture embrace?Also, if you're looking for more in depth, comprehensive information on the topics we cover in this podcast, in an easy to follow, step-by-step format, check out my Business Owners' Freedom Blueprint course by going to www.siscourse.com today!It covers everything from processes and procedures to accounting, managing your employees to succession planning, solving problems to overcoming your fears in business, and so much more!

One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.Why is it so hard to get buy-in?Based on my experience, what feels like reluctance from our employees really comes down to only six things.This is part four of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.If you (or someone you know) are trying to hire and just have not had the success you would like, go to www.freehiringwebinar.com to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.

One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.Why is it so hard to get buy-in?Based on my experience, what feels like reluctance from our employees really comes down to only six things.This is part three of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.If you (or someone you know) are trying to hire and just have not had the success you would like, go to www.freehiringwebinar.com to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.

One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.Why is it so hard to get buy-in?Based on my experience, what feels like reluctance from our employees really comes down to only six things.This is part two of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.If you (or someone you know) are trying to hire and just have not had the success you would like, go to www.freehiringwebinar.com to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.

One of, if not the most, frustrating parts of owning and running a business is the constant battle of getting employees to comply, follow important processes, and get on board with company goals and initiatives.Why is it so hard to get buy-in?Based on my experience, what feels like reluctance from our employees really comes down to only six things.This is part one of a four-part series, where we will cover all six reasons, and more importantly, what to do about each of them.If you (or someone you know) are trying to hire and just have not had the success you would like, go to www.freehiringwebinar.com to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labormarket.

Your employees are going to call for help, or ask you questions in the office or in a meeting. That’s a given.What is not a given is how you approach those questions. How you handle these questions can be the difference between one day having freedom, or building a business that owns you.Is your approach working towards giving you freedom, or is it giving you job security as the permanent help desk?If you (or someone you know) are trying to hire and just have not had the success you would like, go to www.freehiringwebinar.com to learn the exact strategies that have been super successful for other business owners in service industries - just like you - to find and recruit talented employees, even in this difficult labor market.

We all know that the skills and abilities that got us to the point we are at today are not likely to be the same skills and abilities to get us to our ultimate goal.At this moment, none of us would argue that.But what do we do in those moments where we must take on one of these unpleasantries, and just don't have the energy or desire?Tune it to find out!Send a question you would like answered on the podcast via DM to:https://www.facebook.com/serviceindustrysuccess

You know your company really does offer better quality, better service, and/or better value than your competitors. And you’re very proud of this. But why don’t your customers, or potential customers, believe you?More importantly, how you can you fix this?Are you trying to hire, but are just not currently getting the results you want?Have you almost given up on the idea that you really recruit the talent you need to grow your team?What if I told you that the reason 95% of the ads out there are not working because those ads work against human nature, not with it?I promise this is going to change everything about how you write your ads – and it’s likely to work many times better than what you are doing now.If you want to learn how to write ads that will stand out above the noise and actually get people to call you, mark your calendars for March 29th at noon Pacific and go to freehiringwebinar.com to get signed up for this free class.

A question we have all, no doubt, asked aloud or just to ourselves hundreds of times is “How can I motivate this particular employee?” That’s exactly what we talk about in this episode.Are you trying to hire, but are just not currently getting the results you want? Have you almost given up on the idea that you really recruit the talent you need to grow your team?What if I told you that the reason 95% of the ads out there are not working because those ads work against human nature, not with it?I promise this is going to change everything about how you go about writing your ads – and it’s likely to work many times better than what you are doing nowIf you want to learn how to write ads that will stand out above the noise and actually get people to call you mark your calendars for March 29th at noon Pacific and go to freehiringwebinar.com and get signed up for this free class.

A listener named “Lynn” wrote and she said, “I am facing a repetitive problem in my dispatch department that makes me want to pull my hair out because it’s so frustrating. Just like clockwork, I think the problem is solved, and before I know it, the same problem becomes an issue again. We have tried everything to fix this problem. It’s been going on for so long that I feel like we have been addressing symptoms, rather than the real problem. How do you figure out the root cause of a problem you face?”So how do I know I'm taking on the root problem? Tune in to find out!

Why do some projects or initiatives get stuck, or don’t really take off?Why do we end up facing some of the same challenges over and over again?What can we do to make sure we don't lose sight of projects or initiatives that are supposed to make our lives easier?Tune in to find out!Also, if you have a question or topic you'd like Brian to address, shoot him a DM at on his Facebook page: https://www.facebook.com/serviceindustrysuccess

Listener 'MP' asked, "Brian, I am heavily focused on writing procedures for my business. What do you suggest I do to make sure the procedures I write will be effective?"There are key elements every procedure must contain to be effective. What are they? Tune in to find out!Thanks for your question 'MP'! If you have a question you'd like me to answer, or a topic you'd like me to cover, please send me a DM at: https://www.facebook.com/serviceindustrysuccess