How to Investigate the Post-Incident Fallout with Laura Maguire, PhD
It turns out that when it comes to incidents, you can do more than just blowing past them and onto the next one! Laura Maguire, lead of the research program at Jeli.io, is changing the “leave it in your tracks mentality” and focusing on the post-incident
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Show Notes
About Laura
Laura leads the research program at Jeli.io. She has a Master’s degree in Human Factors & Systems Safety and a PhD in Cognitive Systems Engineering. Her doctoral work focused on distributed incident response practices in DevOps teams responsible for critical digital services. She was a researcher with the SNAFU Catchers Consortium from 2017-2020 and her research interests lie in resilience engineering, coordination design and enabling adaptive capacity across distributed work teams. As a backcountry skier and alpine climber, she also studies cognition & resilient performance in high risk, high consequence mountain environments.
Links:
- Howie: The Post-Incident Guide: https://www.jeli.io/howie-the-post-incident-guide/
- Jeli: https://www.jeli.io
- Twitter: https://twitter.com/lauramdmaguire