Scaling UP! H2O

Welcome back, Scaling UP! Nation. Have you ever wondered about the hidden dangers of biofilm lurking in your water systems? In our latest Legionella Awareness Month episode, we deep dive into the world of biofilm and its critical link to Legionella with our returning expert, Loraine Huchler, President of MarTech Systems. Packed with invaluable insights and practical advice, this episode is a must-listen for anyone in the water treatment industry. Don't miss it! Ever Wondered How Biofilm and Legionella are Connected? "If you have no biofilm, your risk of Legionella is very low." - Loraine Huchler Loraine Huchler provides an insightful explanation of the complex relationship between biofilm and Legionella interacting within cooling water systems. Life Cycle of Legionella: "Legionella is an aerobic bacteria, while the bacteria inside the biofilm might be anaerobic—they don't need oxygen to thrive. Some can even switch between oxygen-loving and anaerobic states. Legionella matures and seeks a higher life form to reproduce, essentially acting as a parasite within the biofilm." Reproduction and Spread: "In cooling water systems, especially comfort cooling systems that operate seasonally, Legionella can reproduce within the biofilm even when systems are idle. The biofilm's thickness increases due to the abundance of bacteria. When the system restarts, the force of the water shears off the top layer of the biofilm, dispersing bacteria throughout the entire chiller system." Challenges in Bacteria Control: Loraine emphasizes, "This scenario illustrates why it's so difficult to control bacteria in cooling water systems. The constant cycle of biofilm formation and disruption means bacteria, including Legionella, are continuously spread and difficult to manage." Implications for Industrial Water Professionals: Understanding this complex relationship is crucial for implementing effective water treatment strategies. Regular monitoring and proactive management of biofilm are essential to mitigate the risks associated with Legionella and maintain system efficiency. How Do You Measure the Amount of Biofilm, and How Does This Measuring Technology Work? "Adding a biofilm sensor will give real-time early detection of biofilm and make precision dosing a reality for biocides which can kill Legionella." - Loraine Huchler Exploring Biofilm Measurement Technologies: Loraine Huchler delves into the intricacies of measuring biofilm, highlighting two key technologies: Electrochemical and Ultrasonic. Ultrasonic Technology: "The ultrasonic technology is novel and proprietary. Currently, only one water treatment company has developed it, and access to this online sensor is limited to their customers. This technology is the only sensor that measures biofilm in an online system. It includes a test chamber with a heated surface and a precisely controlled water flow that matches your most vulnerable heat exchanger. Using ultrasonic technology, it determines the biofilm thickness." Applications and Considerations: Loraine poses an intriguing question: "If you know the biofilm thickness, you could calculate the heat transfer loss in your heat exchangers, potential production loss in a process plant, or increased electrical demand in a chiller plant. However, managing biofilm effectively only requires knowing its presence so you can react. The ultrasonic technology, while sophisticated, is more complicated, expensive, and challenging to use compared to electrochemical sensors." Electrochemical Sensors: "The electrochemical sensors don't require a test chamber, allowing them to be placed in various locations to monitor biofilm. For example, you might choose a sump, a quiet area where the biofilm may not be mobile and may not respond to water treatment dosing." Mechanism and Sensitivity: Loraine explains the mechanism behind biofilm formation: "Quorum sensing is the process where bacteria hover above a surface and assess it before settling. The electrochemical device triggers a signal the moment bacteria sit on the surface, providing an extremely sensitive early warning of biofilm formation." Practical Implications for Water Professionals: Understanding where to place these sensors and how they work is crucial for effective biofilm management. Loraine emphasizes, "This economical and insightful method helps you understand biofilm risks in your cooling water systems, even though I've never seen one in service. It's essential to explore these technologies to monitor biofilm and mitigate its impact on your systems." Actionable Steps for the Scaling UP! Nation. Increase Awareness: Understanding the importance of biofilm can help in mitigating Legionella risks. Leverage Technology: Utilize biofilm sensors for early detection and effective treatment. Optimize Efficiency: Regular monitoring and maintenance can prevent biofilm buildup, ensuring optimal system performance. Timestamps 00:30 - Trace Blackmore welcomes you to Legionella Awareness Month 02:40

"It is a team effort to protect public health from Legionella." - Alberto Comazzi, Ph.D. We are excited to welcome back Alberto Comazzi, Ph.D. of Sanipur US, for his third appearance on the Scaling UP! H2O Podcast. As an expert in waterborne pathogens, Alberto shares his invaluable insights and experiences about Legionella to help our audience stay informed and proactive in managing water systems. In this episode, we cover a wide range of topics from handling positive Legionella tests to the effectiveness of monochloramine in disinfection. Let's dive into the key points of our discussion. How do you handle a call from a client panicking about their first positive Legionella test? Alberto advises us to stay calm and follow the pre-established plan outlined in the Water Management Plan (WMP). First, review the WMP to understand the specific steps to take for this scenario. Consider the positivity rates and the location where Legionella was found. By following the agreed-upon plan, you can address the client's concerns effectively and ensure proper action is taken. Why have we seen Legionella increase by nearly ten times over the past few years? "5-6 years ago there wasn't much information about Legionella, and today so many people are interested in this field which protects public health." - Alberto Comazzi, PhD Dr. Comazzi highlights two key factors behind the significant rise in Legionella cases: 1. Enhanced Water Testing and Awareness: The past few years have seen a substantial increase in both awareness and testing for Legionella. Healthcare professionals are now more informed about the risks of Legionella and are conducting more tests. Since 2017, the requirement for Water Management Plans (WMPs) in healthcare facilities has led to more comprehensive water testing, contributing to the rise in detected cases. 2. Increased Water Age in Buildings: Efforts to conserve water, which have important environmental benefits such as saving energy and reducing costs, have inadvertently led to higher water age in building systems. When water remains in systems for longer periods, it can lead to reduced disinfectant levels and higher water temperatures—conditions that promote Legionella growth. While water conservation is crucial, balancing it with effective Legionella control measures is essential for maintaining public health. By understanding these factors, we can better address and mitigate Legionella risks, ensuring a safer environment for everyone. What advice do you have for those putting together a WMP but who doesn't have the ASSE 1280 Certification? Get Certified or Seek Expert Help: Creating a comprehensive Water Management Plan (WMP) can be complex. While obtaining ASSE 1280 certification is highly recommended, you can also consider hiring a consultant to help you draft your plan. However, it's crucial to ensure that you execute and document the plan effectively. Proper training for facility operators on temperature control, flushing procedures, disinfectant management, and documentation is essential. "A Water Management Plan that's just sitting on the shelf isn't doing anyone any good. If no one implements the plan, it is useless." Dr. Alberto Comazzi emphasizes, "Proactive measures are better and more cost-effective than reactive ones." With upcoming due diligence plans addressing various waterborne pathogens, being prepared is key. Who has responsibility when it comes to municipal water? Alberto reminds us that there is a division between the municipality and the building. Municipal Water Responsibility: Municipal water suppliers are responsible for providing water that meets regulatory standards up to the distribution system. They conduct primary disinfection to inactivate most microorganisms and secondary disinfection to maintain a residual disinfectant. However, there are no enforceable limits for Legionella in the municipal water supply, and testing for Legionella is not required. Building-Level Responsibility: Once water leaves the municipal system and enters a building, the responsibility for water safety, including Legionella control, falls to the building owner or manager. Building environments, with their complex plumbing systems, cooling towers, and hot water systems, can foster Legionella growth. Therefore, effective management and control measures at the building level are crucial for ensuring water safety. Monochloramine vs. Chlorine: Which is better Disinfection and Legionella Control in Building Water Systems? Alberto highlights the advantages of monochloramine over chlorine: Case Study Results: A case study in San Francisco showed that switching from chlorine to monochloramine in the municipal water supply significantly reduced Legionella positivity rates in buildings—from 60% to 3-4%. This demonstrates the effectiveness of monochloramine in providing better overall disinfection due to its stability and ability to maintain higher disinfectant levels in building plumbing systems. Comparis

"To find the most sensitive, accurate, reproducible, and reliable method for detecting and quantifying Legionella in a sample, qPCR is the best option." - Michael Loewenstein In this much-anticipated episode highlighting the findings of Part 2 of Michael Loewenstein and Joe Benzinger's study, Michael Loewenstein, Vice President of Scientific Consulting at Q Laboratories, returns to share their surprising discoveries. He offers valuable advice to water professionals on developing strategies for incorporating qPCR in a Water Management Plan (WMP). Join Trace Blackmore and Michael Loewenstein as they guide you through the latest advancements in Legionella detection methods, the nuances of traditional culture techniques versus modern qPCR, and the future of water management. What Are the Different Testing Methods for Legionella? Michael elaborates on the two primary methods for Legionella testing: traditional culture techniques (ISO 11731) and qPCR. Culture methods, while widely used, take a significant amount of time (7 to 14+ days) to yield results. In contrast, qPCR offers faster and more sensitive detection, identifying the presence and quantity of Legionella DNA in a matter of hours. Is There a "Gold Standard" for Legionella Testing? The term "Gold Standard" often pops up in discussions about Legionella testing, but as Michael points out, no regulatory body has officially designated a single best method. While ISO 11731 is a trusted standard, Michael argues that qPCR provides a more reliable, accurate, and sensitive approach for detecting and quantifying Legionella in samples. What Were the Findings from Phase 2 of His Study? Michael shares findings from a two-phase study comparing cultural methods with PCR and qPCR. Phase 1 focused on method validation, confirming the efficacy of commercially available PCR methods. Phase 2 moved to real-world samples, revealing that qPCR detected Legionella in about 67% of samples, far surpassing the detection rates of traditional culture methods. What Can qPCR Do and How Does It Differ from Culture Methods? qPCR is a powerful tool in Legionella testing. Unlike culture methods that rely on colony-forming units, qPCR measures the number of DNA copies present in a sample, providing a clear picture of the Legionella population. It can also distinguish between viable and non-viable cells, making it a comprehensive and efficient method for routine monitoring. How Would Michael Set Up His Water Management Plan (WMP)? When asked how he would set up his water management plan, Michael emphasizes the importance of frequent testing. He advocates for the use of qPCR due to its speed and sensitivity. However, he cautions that those uncomfortable with detecting any Legionella might find qPCR overwhelming, as it tends to reveal a higher positivity rate than traditional methods. How Does Pricing Compare Between Culture and qPCR Methods?Interestingly, Q Laboratories charges the same for both qPCR and culture methods. Despite higher costs for qPCR, it requires significantly less analyst time, making it a cost-effective choice for many labs. What's Next for Phase 3 of the Study? The next phase of Michael's study aims to explore additional factors such as UV light treatment. He encourages feedback from the community to ensure all relevant aspects are covered in the ongoing research. How Can I Get Involved with the AOAC Legionella Working Group? Please visit www.aoac.org/news/legionella-in-water-wg-volunteers-needed . If you would like to support this initiative or are interested in more information, please reach out to [email protected]. Michael's key message is that qPCR is a viable, non-intimidating option for Legionella testing. He reassures listeners that the CDC does not mandate the use of culture methods exclusively. Embracing qPCR can lead to more accurate monitoring and better-informed water management decisions. Until next Friday's episode, stay curious, stay informed, and keep scaling up your Legionella knowledge! Your roadside friends as you drive from client to client, The Scaling UP! H2O Team Timestamps 01:00 - Trace Blackmore invites you to check out our Legionella Resources page 03:28 - Upcoming Events for Water Treatment Professionals 05:00 - Interview with Michael Loewenstein, Vice President, Scientific Consulting at Q Laboratories 51:05 - Drop by Drop With James McDonald Quotes "PCR detects whether Legionella DNA is present, while qPCR not only confirms its presence but also measures the quantity of Legionella DNA in a sample." - Michael Loewenstein "The CDC does not say you have to use culture." - Michael Loewenstein "An increase in Legionella positivity with a qPCR test is a feature, not a bug." - Michael Loewenstein Connect with Michael Loewenstein Phone: +1 513 207 4943 Email: [email protected] Website: Scientific Consulting for Q Labs LLC LinkedIn: Michael Loewenstein Read or Download Michael Loewenstein's Press Release HERE Links Mentioned Ep 269 E

We have the privilege of welcoming back Janet E. Stout, Ph.D., President of Special Pathogens Technology and the founder of Special Pathogens Laboratory, A Pace Laboratory. Dr. Stout has academic affiliations with the School of Public Health and Swanson School of Engineering at the University of Pittsburgh. A self-described "Legionellologist", Dr. Stout's more than 30 years of research has defined the epidemiology, microbiology and prevention approaches for controlling Legionella growth in building water systems. In our most recent interview, Dr. Janet Stout shared what was new with Legionella standards, what state health departments are doing to combat Legionella, and she answers your burning question of "Are Legionella cases truly on the rise" with data and statistics. This is a Legionella episode you cannot afford to miss, so let's scale up our Legionella knowledge with Dr. Stout. Also, don't forget to check out our free Legionella Resources page where we have listed all of the articles, standards, and tools mentioned in this interview. What Is New with Legionella Standards? How Does It Impact the Water Treatment Industry? Dr. Stout highlights several key updates: Association for the Advancement of Medical Instrumentation (AAMI) TIR34:2023 Published in Fall 2023, TIR34 focuses on water quality for reprocessing medical devices. Dr. Stout emphasizes, "The problem is infection. The solution is the quality of the water." "There are clear chemical and microbial parameters, and these healthcare facilities need your assistance, water professionals," Dr. Stout encourages. ANSI/AAMI ST108:2023 This new standard, "Water for the processing of medical devices," emphasizes the critical role of monitoring water quality to prevent microbial proliferation. ST108 is a significant step forward for patient safety. "I see so many positive indications of progress and prevention, and that's good for everyone," shares Dr. Stout. General Services Administration (GSA) Order PBS 1000.7A Effective in 2024, this order mandates comprehensive water testing across federal buildings to ensure health and safety. It includes stringent testing protocols for contaminants like Legionella. Compliance requires professionals to hold certifications such as ASSE 12080 or be certified industrial hygienists (CIH). Dr. Stout remarks, "It's such a big deal that you have to be ASSE 12080 certified to service government buildings now, I'm really impressed by GSA." American Water Works Association (AWWA) Guidance Set to be updated in 2024 or 2025, the new standard will replace AWWA C651-C652 and will likely be titled "Disinfecting Potable Water." This new guidance will provide updated protocols for disinfecting water-storage facilities, so be on the lookout for this new one. ANSI/ASHRAE Standard 514:2023 This standard focuses on risk management for building water systems, covering physical, chemical, and microbial hazards. It provides comprehensive guidelines for designing, building, maintaining, and operating water systems to protect building occupants. Challenge to the Listener: Educate Yourself: Familiarize yourself with the latest standards, including TIR34, ST108, GSA Order PBS 1000.7A, and ANSI/ASHRAE Standard 514. Engage with Clients: Reach out to healthcare facilities and federal buildings to offer your expertise in water management and help them navigate the new requirements. Stay Informed: Keep an eye on updates from organizations like AAMI, ASHRAE, GSA, and AWWA to stay ahead of industry changes. What's Going on in Ohio? Will Other States Follow Ohio? Ohio's Proactive Approach Dr. Janet Stout praises Ohio's innovative approach to managing Legionella risks. Unlike most areas where Legionella water management is voluntary, Ohio has taken a significant step by mandating it through hospital licensure codes. This mandate requires hospitals to have a water management plan and to test for Legionella, making compliance a condition for maintaining their licenses. The new regulation, scheduled to take effect in October 2024, aims to enhance infection control and manage the risk of waterborne pathogens, particularly Legionella. High Incidence of Legionnaires Disease Ohio's proactive stance is partly driven by its high incidence of Legionnaires disease. The state, along with Maryland, Pennsylvania, and New York, consistently reports high numbers of cases. Ohio's health department has noted a significant increase in cases from 2022 to 2023. This alarming trend highlights the urgent need for effective water management and testing protocols. The Ohio Regulation Specifies Detailed Requirements for Hospitals: Each hospital must conduct Legionella testing within the first twelve months. Two validation tests must be performed, no fewer than four months apart and no more than six months apart. The regulation includes explicit language to ensure rigorous water management and Legionella testing. The Future for Other States Dr. Stout is hopeful that other states w

Hello Scaling UP! Nation, August is Legionella Awareness Month, and we're excited to bring you in-depth insights on this crucial topic. Usually, we bring you four episodes every August, but this year, you're in luck! With five Fridays this month, we have five episodes packed with valuable information for you. Today, podcast host Trace Blackmore, CWT, is here to answer your pressing questions about Legionella. As industrial water treaters, you are the heroes in the fight against Legionella, protecting your communities and clients against this dangerous bacteria. Scaling up your Legionella knowledge is a great way to celebrate Legionella Awareness Month, and to support you, we've created a free Legionella resources page at www.ScalingUpH2o.com/Legionella Understanding Legionella: Common Questions Answered What is the difference between Legionella and Legionnaires' disease? Legionella is a bacteria responsible for Legionnaires' disease, a type of pneumonia that comes from getting ill after being exposed to Legionella. It thrives in water and poses significant health risks. Legionnaires' disease was discovered in the mid 1970's after several attendees of the American Legion convention got sick after attending the convention. How does a person get Legionnaires' disease? Inhaling water contaminated with Legionella bacteria can lead to infection. What are the symptoms of Pontiac Fever or Legionnaires' disease? Early symptoms mimic the flu, but more severe pneumonia-like symptoms can develop. Look out for high fever, cough, difficulty breathing, chills, and diarrhea. How common is Legionnaires' disease? Per the CDC, in 2015 there were approximately 6,000 cases reported in the United States. Who is at higher risk for developing Legionnaires' disease? While most people have resistance, fewer than 5 in 100 exposed individuals may develop the disease. High-risk groups include older adults, smokers, and those with weakened immune systems. How does Legionella enter buildings? Legionella enters through a building's makeup water. This is why we need to test the water coming into a building's system and also set up a program to test within the system so we know what to do and respond appropriately if a test comes back positive for Legionella bacteria. What promotes Legionella growth? Biofilm, temperature fluctuations, inadequate disinfectant levels, and water stagnation within building water systems can promote Legionella growth What are Water Management Programs (WMPs)? WMPs are designed to identify hazardous conditions and minimize the growth and spread of waterborne pathogens, including Legionella, in building water systems. How Should I Discuss Legionella Testing Frequency with a Client Who Only Wants to Test Once a Year? When discussing Legionella testing with a client who only wants to test once a year, emphasize the importance of more frequent testing for safety and compliance. Here's how to approach the conversation: Encourage Regular Testing: I always encourage people to test for Legionella at least every season or quarter. Regular testing helps identify potential issues early, ensuring the safety of your water system. Refer to the Water Management Plan (WMP): It's crucial to refer back to your Water Management Plan (WMP) to understand the necessary steps if a test comes back positive for Legionella bacteria. Develop a Comprehensive Plan: Let's come up with a plan outlining what we are going to test, how often we will test, and how we will use the data. We should also decide how to handle positive results, particularly for different Legionella species. Taking some time to plan upfront will streamline the process when collecting water samples. By emphasizing the benefits of regular testing and a proactive approach, you can help clients understand the importance of more frequent Legionella testing and the value of a detailed WMP. Where can I find more information? On our Scaling UP! H2O Legionella Resources Page at www.ScalingUpH2o.com/Legionella there you'll find Legionella resources collected from the CDC, ASHRAE, OSHA, ASPE, WHO, ASSE, APIC, AIHA, ANSI, ASDWA, AWT, CMS, and others along with our prior Legionella podcast episodes, Legionella Legislation, and Legionella videos. Upcoming 2024 Legionella Awareness Month Episodes: This month, we have a special lineup of episodes focusing on Legionella, featuring expert guests who will share their insights: Episode 376: Dr. Janet Stout, PhD Episode 377: Michael Loewenstein Episode 378: Dr. Alberto Comazzi, PhD Episode 379: Loraine Huchler Stay tuned, and let's scale up our knowledge together to combat Legionella and ensure safer water systems. Thank you for being a part of the Scaling UP! H2O community. Thank you for celebrating Legionella Awareness Month with us. The Scaling UP! H2O Team Timestamps 01:00 - Trace Blackmore welcomes you to Legionella Awareness Month 03:00 - Upcoming Events for Water Treatment Professionals 06:00 - Answering Legionella Questions 31:15 - D

Each week, we bring you insights from industry experts to help you scale up your water treatment knowledge and operations. This week, we're thrilled to share strategies for effective customer and employee surveys based on a recent interview with Brian Katarski, Vice President of Sales and Marketing at AquaPhoenix Scientific. Brian's extensive experience in sales and marketing makes him a valuable source of knowledge on how to gather and use feedback to drive improvement. How Important is Feedback? "Feedback plays a very important role in all relationships: employees, coworkers, even your spouse." - Brian Katarski Feedback is a cornerstone of growth. It empowers teams to improve by increasing their knowledge and confidence. Brian emphasizes the necessity of not just collecting feedback but using it as a foundation for continuous improvement. What is Feedback? "The most important part of feedback is that we have to use it as a basis for improvement. You cannot collect feedback just to ignore it, or justify it away, or pretend like it doesn't exist." - Brian Katarski According to Brian, feedback should be actionable. Whether it's from customers or employees, feedback needs to be addressed constructively. Ignoring or dismissing feedback is counterproductive. Instead, look each other in the eye and commit to acting on the feedback received. How Do You Build a Healthy Culture of Feedback in Your Company? "The biggest piece to it is if you want to encourage this long-term over time is you have to respond to the feedback. You can't just ignore it, right? You can't ghost it, or you can't just think it didn't happen. or say. you know. justify it away. You have to respond to it in a way that lets somebody know 'I heard you. I understand. Here's what we're gonna do with that information now', right. And that way they and they now know that we care. That we want to hear what they have to say whether it's an employee or a customer. They know that we're going to listen to what they have to say, and they'll be more willing to share that information with us." - Brian Katarski Creating a healthy feedback culture starts with demonstrating that feedback is valued and acted upon. Brian highlights the importance of responding to feedback promptly and constructively. When employees or customers see that their input leads to real action, they are more likely to continue providing valuable insights. "You've got to try some different tactics and different things to try to reach certain people. Sometimes it's a quick paper survey. You know, maybe as you're walking out. Maybe you send an email or a link with your service reports whenever you send those off on Fridays or whenever you do it. Just different ways to do it, maybe put it on an invoice you're sending off, maybe have your marketing team sending those out, but you'll kind of figure out the best ways to gather that information depending on how people do it." - Brian Katarski Diverse methods of collecting feedback ensure that you reach a broad audience and gather a variety of perspectives. Whether it's through paper surveys, emails, links in service reports, or even feedback sections on invoices, finding the right approach for your audience is key to building a robust feedback culture. How Do You Start and Encourage a Feedback Process? "Build out a plan around what you want to gather feedback on. Start with the end in mind." - Brian Katarski Brian advises beginning with a clear plan. Identify what specific feedback you need and how you will use it to drive improvement. By focusing on the end goal, you can design a process that ensures the feedback is both meaningful and actionable. "It depends on what you want to gather and from who. It's gotta be simple and quick." - Brian Katarski To encourage feedback, keep surveys short and straightforward, aiming for 1-5 questions. Use a variety of methods depending on your audience—quick paper surveys, emails, or links in service reports. Formal methods and scheduled discussions can be employed when necessary. Track and trend feedback over time to pinpoint areas of improvement. "At AquaPhoenix, we celebrate feedback because it gives us a chance to learn and improve." - Brian Katarski A culture that values feedback fosters continuous learning and improvement. By celebrating feedback, you reinforce its importance and encourage ongoing participation from both employees and customers. What Are Some Common Feedback Mistakes to Avoid? "Humility is key. Accept feedback and resist the urge to get defensive." - Brian Katarski Brian stresses the importance of humility in accepting feedback. Early in his career, he struggled with defensiveness, but now he focuses on understanding the underlying issues and using feedback to drive improvement. "Every time I feel that weird reaction, that sort of tension, I ask myself: What's driving that? Where's that coming from? And 9 times out of 10, it's my ego. It's me trying to protect myself because I don't want

Collaboration: Enhancing Efficiency Through Industry Partnerships Welcome to this week's edition of Scaling UP! H2O, where we explore the critical role of water treatment in optimizing industrial processes. Today, we are privileged to hear from two distinguished guests: Tony Mormino and Justin Lynch. Tony is Technical Sales and Marketing Director for Insight Partners and host of the The Engineers HVAC Podcast specializing in education, while Justin focuses on cooling tower Reconstruction Specialists. Together, they share invaluable insights into collaborative strategies that ensure the best and most cost-effective solutions for cooling towers and closed loop systems. Their discussion focused on the importance of collaboration, cost efficiency, and proactive maintenance in the field of water treatment. Tony and Justin's insights provide a roadmap for water treaters to enhance client outcomes and operational efficiency through strategic partnerships and informed decision-making. What Are the Cost and Efficiency Benefits of Proper Water Treatment? Cost efficiency emerges as a significant topic. Tony Mormino underscores the financial benefits of proper water treatment, citing examples where a modest investment in water treatment can yield substantial savings. "According to the Department of Energy, 40% of a commercial building's energy consumption goes to HVAC systems," explains Tony. "Simply improving water quality can lead to 5-10% savings in energy costs. It's a quick win for green building initiatives." How Do You Prevent Vibrations in Cooling Towers? Bad vibrations in cooling towers can be a significant issue if not addressed early. Justin Lynch highlights the importance of monitoring biological buildup and evaporative salts on the fans. "It's very difficult to do that if you don't catch it early. Let's say we go to a facility with an old tower and an old fan—there's going to be a little bit of biology on top, which is not a big deal. You can brush that off, do a light pressure washing, and it's not going to hurt it," explains Justin. However, the real issue arises when scale develops unevenly on each blade. "At that point, the fan may look horrible, but the tower still operates without vibration. If you clean five out of six blades well but can't get the scale off one blade, you just created a vibration, leading to other issues in the tower." Justin advises that while chemical treatments are effective, they should be done with caution and under professional guidance to avoid exacerbating the problem. This proactive maintenance is less of a concern for newer towers that have had chemical treatment from the start. How Does Air in Closed Loop Chilled Water Systems Affect Performance? Tony Mormino highlights a critical yet often overlooked issue in water treatment: Air in closed loop chilled water systems. This issue not only leads to rust and oxidation but also significantly impacts the system efficiency and longevity. Studies and practical examples underscore the importance of air removal systems: Removing air from the chill water system can result in substantial benefits: Increase in Tonnage Output: Youngstown State University reported a 16% increase in tonnage output, equivalent to 400 additional tons. Improvement in Delta T: From 8.5-10°, enhancing heat transfer efficiency across chiller barrels. Enhanced Building Discharge Air Temperatures: Temperatures improved from 65° to 55°, optimizing HVAC system performance. Reduction in Pump Energy Consumption: A notable 37% reduction in annual KWH requirements due to cleaner water and improved system operation. Moreover, practical cases like at Waukesha Memorial Hospital in Wisconsin showed a 22% reduction in Variable Frequency Drive (VFD) speed, leading to an 85% decrease in corrosion preventative chemical usage. These examples illustrate the direct correlation between air removal and energy savings, reinforcing the significant impact of proper water treatment practices on operational efficiency and cost savings in commercial HVAC systems. How Important is Passivation for Equipment Longevity and Performance? Justin Lynch highlights the critical role of passivation in maintaining equipment longevity, particularly in galvanized towers. "Passivation is essential to prevent corrosion and ensure optimal performance," Justin explains. "For instance, following Marley's guidelines for pH and calcium hardness during passivation can extend the life of galvanized towers significantly." Conclusion In the fast-evolving landscape of industrial water treatment and HVAC systems, collaboration and continuous learning are paramount. Justin Lynch's closing thoughts encapsulate this spirit perfectly: "Don't be afraid to call, don't be afraid to collaborate. You are the expert in your field; I'm supposed to be the expert in mine. There's too much going on in this industry. It's growing too fast for everyone to really understand everything. So, if you don't know, ask questions and l

Our lab partner today is Jed Harris, owner of Puretec Industrial Water with over 25 years of experience in the water industry, to delve into the world of Reverse Osmosis (RO) systems. Jed's extensive experience and deep understanding of high-purity water solutions provided a wealth of knowledge, making this episode a must-listen for anyone looking to scale up their water treatment expertise. Below, we highlight some of the best insights Jed shared, aimed at making the complex world of RO systems more accessible and intriguing. Reverse Osmosis: The Industry Workhorse Jed describes reverse osmosis as the workhorse of water treatment, efficiently removing up to 99% of dissolved solids, organics, bacteria, and viruses. This process involves using a high-pressure pump to force water through a semi-permeable membrane, reversing natural osmotic pressure. Whether you're in power generation, food and beverage, or pharmaceuticals, understanding RO systems is crucial as they play a pivotal role in ensuring water purity. Common RO Applications and Challenges RO systems are ubiquitous across various industries. Jed emphasizes their versatility but also highlights the complexities involved in managing them. He notes that the feedwater chemistry can vary, making it essential for operators to understand and monitor their systems to maintain optimal performance. This is particularly critical as the industry pushes for higher recovery rates, often pushing RO systems to their limits. Key Metrics for Monitoring RO Systems Trace Blackmore posed a crucial question; "What are some of the key things that we should be looking at to tell what's going on within the RO?". Jed Harris provided valuable insights; "You want to look at your flows, your qualities, your pressures, and last but not least, the feedwater temperature—which has a huge effect on all this stuff. You want to look at your permeate flow, your concentrate flow, your feed pressure, your concentrate pressure, and your permeate pressure if available. And then the qualities would be your feed conductivity and your permeate conductivity." Practical Tips for RO System Maintenance Jed shared several practical tips for maintaining RO systems. He advises partnering with a company that can conduct water analysis and projection to set the system up correctly. Regularly collecting data—ideally daily—and using normalization software to interpret this data is crucial. He also cautioned against the impact of temperature changes, noting that a decrease in feedwater temperature can lead to a significant drop in permeate flow, potentially misleading operators to think there's a problem when there isn't. Normalizing Data for Accurate Analysis One of the most insightful parts of the discussion was on the importance of data normalization. Jed explained, "By normalizing the data, what you're doing is essentially taking data when you start up the RO system, and then, as you go into the future, you're comparing the current performance to how it should be at the baseline." This helps accurately assess the system's performance, especially when dealing with variables like temperature fluctuations that can significantly impact the RO system's output. Temperature's Effect on RO Jed Harris explains the critical impact of temperature on RO systems: "Temperature has such a huge effect on the amount of water that will go through a membrane. RO membranes are like the Miami Dolphins; they don't do well in cold weather. The rule of thumb is for every one-degree Fahrenheit drop in water temperature, you're going to lose about 1.5% in permeate flow. You might notice a decrease in permeate flow and think, 'Hey, these membranes are dirty. They're plugged. We need to clean; something's wrong.' But in reality, nothing's wrong. It's just that the feedwater temperature has dropped." Pre-Treatment is Key Jed Harris emphasizes the crucial role of proper pretreatment for RO systems: "Pre-treatment is the key to everything." Jed also highlights the growing adoption of Ultrafiltration (UF) systems, which offer a more consistent quality level compared to traditional multimedia filters. He outlines three primary objectives: Prevent Oxidizer Damage: Once an RO membrane is damaged by an oxidizer, the damage is irreversible. Inhibit Scale Growth: Delay and inhibit scale growth for as long as possible. Reduce Suspended Solids: Minimizing suspended solids helps achieve the highest possible recovery rate. Biofouling: The Unavoidable Challenge Trace and Jed addressed one of the most persistent issues with RO systems: biofouling. Jed explained, "Biofouling is a huge issue… it's going to happen because we're removing chlorine before the RO system." As chlorine, an oxidizer, is removed to protect the RO membranes, any bacteria that enter the system will thrive due to the rich nutrient environment. Monitoring normalized data is crucial as it provides early signs of membrane fouling, indicating it's time for cleaning. Jed highligh

"If you're calling it news. It has to be true." - Scott Slade In our latest episode of the Scaling UP! H2O podcast, host Trace Blackmore sits down with renowned journalist Scott Slade to delve into the critical role media plays in elections. With over 30 years of experience as the host of Atlanta Morning News on WSB Radio, and inducted into the Georgia Association of Broadcasters Hall of Fame, Scott brings unparalleled expertise and insight into the influence, accuracy, and bias of media as we approach the upcoming presidential election. Key Takeaways from the Episode The Importance of Accuracy in Journalism Scott Slade emphasizes that journalism is the first draft of history, highlighting the paramount importance of accuracy in traditional media. "It's your job to tell a balanced story, "He states, underscoring the responsibility of journalists to provide truthful and comprehensive coverage. Diversifying News Sources Slade advises against relying on a single news source, advocating for a well-rounded media diet. He champions the legitimacy and depth provided by local newspapers and stresses the need to consume news from multiple outlets to avoid the echo chamber effect. Scott advises, "Read a strong daily newspaper or two every day, even if it's online. Listen to more than one radio and TV station, and don't get caught in the echo chamber of ideas." The Dangers of Soundbites In today's fast-paced media landscape, soundbites can easily be taken out of context when there's a sensational sound bite. Scott recommends a thorough approach: "You should try to understand the who, the what, the when, the where, and the how of where that soundbite came from and why it's being used in the story." He warns against the sensationalism that can arise from these snippets and encourages listeners to seek out the full story to grasp the context and nuances behind the headlines, and reminds us that "It's up to the journalist to make sure you (the audience) understand the context. Social Media as a News Source While social media can be a convenient way to stay informed, Slade cautions against using it as a primary news source due to its potential for inaccuracy. He suggests prioritizing more reliable and vetted sources for critical information. Scott notes, "If I had to give up something, as far as being in the know about what's really going on, I think social media would be the first thing I'd give up. It has great entertainment value but when it comes to making decisions about things where you need to really rely on what's truthful and accurate. It can come up lacking." Factors that Drive Newsworthiness Slade outlines five key news values that attract the most attention: locality, universality, celebrity involvement, conflict, and oddity. Stories that meet these criteria are more likely to engage and inform the public. Scott shares, "If your story can fill one, or even better, more of those slots, it's usually a good one." Media's Influence on Elections The Power of Perception Media has a substantial influence on shaping public perception during elections. Scott explains, "Media can present a perception of someone by what they include and what they leave out." By choosing what to include and what to omit, media outlets can significantly impact voters' views. Upholding the Founding Fathers' Intent In a thought-provoking discussion, Slade and Blackmore touch on whether modern media upholds the First Amendment's intent. While media's role has evolved, the core responsibility of seeking and reporting truth remains unchanged. Scott remarks, "The society of professional journalists begins with seeking truth and reporting it." Advice for First-Time Voters For first-time voters feeling overwhelmed, Slade offers practical advice: "Preparation is the best remedy for stage fright. Knowledge is power." He encourages young voters to research candidates based on what matters most to them and to avoid the pitfalls of one-sided arguments. Final Thoughts This episode is a must-listen for anyone interested in the intricate relationship between media and elections. Scott Slade's insights provide valuable guidance on navigating the complex media landscape, ensuring you stay informed and make well-rounded decisions as we head into the election season. Listen to the Full Episode Don't miss this enlightening conversation with Scott Slade. Tune in to Scaling UP! H2O and gain a deeper understanding of the media's role in elections. Stay informed, stay engaged, and let's navigate this election season together! Timestamps 01:00 - Trace Blackmore celebrates 4th of July with our global audience and reflects on historical figure Patrick Henry 08:15 - Upcoming Events for Water Treatment Professionals 18:00 - Getting to know Scott Slade and his career 31:29 - Interview with Scott Slade, unbiased news 01:22:22 - Drop by Drop With James McDonald Quotes "The earth belongs always to the living generation… Every constitution, then, and every law, naturally exp

"Be curious, maintain an open mind, and maintain your high standards." - Lee Bainbrigge Our water treatment community is a close-knit brotherhood and sisterhood, regardless of where we live. We face similar challenges and share a common goal: to grow and learn from each other. Our latest podcast episode features a conversation that delves into the differences and similarities in Legionella control practices and regulations between the United States and the United Kingdom. This insightful episode features Lee Bainbrigge, Chief Sales and Marketing Officer of SMS Environmental Ltd as our charming lab partner. Key Insights from Lee Bainbrigge on Legionella Control: Differences in Legionella Management and Documentation In both countries, the primary Legionella control methods are keeping water moving and using temperature control. However, the UK places a stronger emphasis on documentation and compliance systems to record control measures. "The types of control you are using, you need to record it, you need to write it down in a compliance system," Lee explained. If a system tests positive for Legionella, it is crucial to effectively and clearly communicate to the client, "There's Legionella in the system. Let's look at doing something about it." In the UK, these communications are meticulously documented and kept as digital records for future reference. Crafting Effective Legionella Legislation When discussing what lawmakers should consider when writing Legionella legislation, Lee advised caution and balance. He noted that the guidance in the USA is relatively proportionate and effective when in the right hands. "Effectively, the guidance you've got in the USA is relatively proportionate... In the right hands, you're going to do a good job with the guidance that you've got," he noted. In contrast, the UK's approach can sometimes be overly prescriptive. Lee suggests a middle ground, advocating for guidance that is neither too relaxed nor too stringent, ensuring efforts and resources truly reduce risk. "I think the most reasonable guidance you could come up with is somewhere in between the two. There are pros and cons on both sides," Lee mentioned. ASHRAE 188 and Its Direction in the USA Lee affirmed that the USA is on the right track with ASHRAE 188 for Legionella control. "Yes, absolutely!" he responded when asked if the US is heading in the right direction. He highlighted the importance of competent professionals conducting Legionella risk assessments to ensure effective control measures. "Make sure that the people that are carrying out your Legionella risk assessment are competent and you're actually getting good advice at the beginning of your control scheme," he advised. Challenges and Technology Opportunities in the UK In the UK, current challenges include maintaining competency and training within the industry, adapting to novel systems like heat pumps, and dealing with reduced water flow in buildings. Lee mentioned the potential of new technologies, such as the Internet of Things (IoT) and remote monitoring, which could revolutionize Legionella control, although current guidance has yet to fully incorporate these advancements. "We have got challenges with... new novel systems coming into our domestic hot and cold water systems. The use of heat pumps and different ways of sourcing energy and reducing water flow are all having an impact on Legionella control," Lee explained. Building a Global Culture of Learning Lee is a strong advocate for collaboration within the industry. He believes in learning from each other and sharing best practices, which can greatly benefit organizations and improve public health protection. "I'm a big believer of us being collaborative in this industry," Lee shared. "When we see what somebody else is doing and establish what's working for organizations, that is just so great to see." Professional Standards and Certifications Lee discussed the significance of the Certified Water Technologist (CWT) certification. SMS Environmental Ltd. values high standards and depth of knowledge within its team, which is why they are strong proponents of the CWT certification. "We don't have in the UK an equivalent qualification specific to water treatment," Lee explained. "We've certainly looked at the CWT and gone, 'this does really what people that have been involved in the organization in the industry far longer than me tell me was very much the way the sector was born.'" Advice for Water Professionals Lee's best advice to water professionals is to "Be curious, maintain an open mind, and maintain your high standards." This approach has helped SMS Environmental Ltd. build strong, honest relationships with their customers and maintain their status as a leading independent company in the industry. Tune In to Scale UP Your Legionella Knowledge We encourage you to listen to the full interview with Lee Bainbrigge on the Scaling UP! H2O podcast. You'll gain deeper insights into Legionella control p

"Sales is never a quick process. The only way you can have a lasting sales relationship is to be honest, have a positive attitude, and hustle." - Fred Shurtz Discover the Roadmap to New Business Success! In our latest episode of Scaling UP! H2O, host Trace Blackmore sits down with Fred Shurtz, owner of Precision Chemical, to explore the intricate roadmap of acquiring new business. Fred, a seasoned expert in the water treatment industry, shares his journey, challenges, and strategies that have led to his success. Here's a sneak peek into some of the valuable insights Fred offers in this must-listen interview. From Engineer to Entrepreneur: Fred's Career Journey Fred's journey began with an engineering degree and a pivotal role at NALCO in 1988. He emphasizes the unique advantage of a sales career: controlling your destiny. "When there's no ceiling, you can earn a lot of money if you treat people right and do the right thing," Fred explains. He also highlights the importance of being a leader, stating, "You've got to be the person that people want to follow." Sales: It's a Crockpot, not a Microwave Sales, according to Fred, is a long-term process that requires honesty, a positive attitude, and hustle. "It's never a quick process," he notes, emphasizing that lasting sales relationships are built on these principles. The right technology also plays a crucial role in this equation. Earning Trust to Gain New Business Building trust is paramount. Fred listens attentively to his customers, understanding their needs through both words and body language. "If you are genuine with people and they have a need for what you have, then you'll make sales," he explains. Fred stresses the importance of persistence, patience, and viewing every person at a facility as a potential door-opener. "If it's not a win-win, it's not worth doing," he asserts. Client Surveys: Building Trust from the Start Fred emphasizes the importance of asking good questions, listening, and being attentive to clients' needs. Acting as an advocate and helper is essential in building trust with new clients. Crafting Proposals that Resonate Proposals should clearly demonstrate the benefits for the client. Fred believes in interactive presentations, using pen and paper to draw things out. "Hard selling doesn't work; you need to be a soft seller," he advises, focusing on building partnerships rather than just making sales. Sustaining Client Relationships Over the Years Continuous engagement and feedback are essential. Fred emphasizes fulfilling promises and regularly checking in with clients to ensure their needs are being met. "It's all about the hustle," he says, advocating for a proactive approach to client relations. Tune in to our latest episode to gain more insights from Fred Shurtz on building and sustaining a successful business in the water treatment industry. Don't miss out on this wealth of knowledge! Stay connected with us for more expert insights and strategies to scale up your water treatment business. Timestamps 01:00 - Trace Blackmore reminds you about this day in history and being a kid in love with NASA's space program 05:00 - Upcoming Events for Water Treatment Professionals 07:00 - Interview with Fred Shurtz, owner of Precision Chemical 50:40 - Lightning Round Questions 01:00:00 - Drop by Drop With James McDonald Quotes "Sales is never a quick process. The only way you can have a lasting sales relationship is to be honest, have a positive attitude, and hustle." - Fred Shurtz "When they say "no" they are saying I don't need you yet, but you stay with them because you never know when they will need some help. You need to stay persistent, patient, and keep calling." - Fred Shurtz "You need to find out what's important to them. You need to ask good questions and listen. You need to be attentive to their needs." - Fred Shurtz "You have to be their advocate, their helper. You need to build trust." - Fred Shurtz Connect with Fred Shurtz Phone: 812.455.7378 Email: [email protected] Website: precisionchem.com LinkedIn: linkedin.com/in/fred-shurtz-7287b032/ linkedin.com/company/precision-chemical/ Links Mentioned The Hang July 11, 2024 AWT (Association of Water Technologies) The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea Books Mentioned Gambler: Secrets from a Life at Risk by Billy Walters Outlive: The Science and Art of Longevity by Peter Attia Drop By Drop with James In today's segment, I have a "What If" for you. What if the deaerator vent is closed completely? I mean there is no little puff of steam coming out of the vent at all. What is the purpose of the deaerator vent? How will it being completely closed impact your overall steam boiler system? Which parts will be impacted first? What will the short term and long term impacts be? How will this impact your chemical levels in the feedwater and boilers? Could the closed vent have any impact upon the condensate system? How did it get closed in the fir

We're excited to bring you insights from a recent interview with Tim Fulton, President of Small Business Matters, Vistage Chair Emeritus, and Executive Coach. Tim is a returning podcast guest and a favorite among our listeners, bringing his wealth of knowledge to help you attract and retain top talent in today's evolving job market. Labor Market Insights: Navigating the New Normal Tim starts by addressing a common observation: "Most business owners would tell you the labor market has improved over the past 12 months." This improvement is particularly notable for small and mid-sized companies. Businesses have adapted post-COVID, finding innovative ways to attract candidates from diverse backgrounds, different markets, and varying levels of education and skills. Flexibility is Key: Adapting to Workforce Needs A critical trend highlighted by Tim is the increasing need for flexibility. Companies are shifting from rigid work schedules to more adaptable models, such as offering hybrid work options and flexible hours. Tim emphasizes that the question shouldn't just be about remote vs. in-office work but rather, "Do I trust my employees?" This trust-based approach focuses on outcomes rather than the specific logistics of where and when the work is done. Embracing Modern Work Policies: Unlimited PTO and Remote Work Pre-COVID, concepts like unlimited Paid Time Off (PTO) and remote work were often dismissed. However, Tim believes that with the right employees, processes, and procedures, these policies can be effective across various businesses. The modern workforce, especially younger employees, highly values remote work options, making it a crucial aspect of job listings today. As Tim puts it, "Today ⅔ of employees are knowledge workers and work from home. The train has left the station, we are not going backward to office life as we knew it." Crafting Compelling Job Listings Job listings must reflect the current job market's demands. Tim suggests including clear expectations regarding work location, flexibility, and growth opportunities in the description and the job results in the job heading. Additionally, platforms like Indeed, LinkedIn, your own company's website, and local colleges/universities are excellent for reaching a diverse pool of candidates. Effective Interview Strategies: Finding the Right Fit During interviews, it's essential to assess if the candidate can perform the job, fit within your company culture, and work well with you. Tim advises using behavior assessments and post-hire evaluations to ensure you're making the right choice. Group interviews can be beneficial when you have multiple strong candidates, and using a scorecard can help in making objective decisions. Ensuring the Right Hire: Comprehensive Evaluation To confirm you've made the right hiring decision, involve various stakeholders in the hiring process, conduct thorough reference checks, and use behavioral assessments to gauge the candidate's fit within your team. Conclusion: Prepare to Transform Your Hiring Process Tune in to the latest episode of Scaling UP! H2O to dive deeper into these insights and more from Tim Fulton. This episode is packed with practical advice and actionable strategies that can transform your hiring process and help you secure top performers for your team. Timestamps 01:00 - Trace Blackmore asks you to submit your show ideas 04:00 - Upcoming Events for Water Treatment Professionals 08:15 - Interview with Tim Fulton 59:00 - Closing thoughts with Trace 1:06:25 - Drop by Drop With James McDonald Quotes "Most business owners would tell you the labor market has improved over the past 12 months." - Tim Fulton "When interviewing someone ask yourself: "Can they do the job, can they do it here, can they do the job with me?" - Tim Fulton "As a manager, you need to ask yourself: Do I want to manage someone's time or their work? Do I want to manage compliance or performance?" - Tim Fulton "Today, ⅔ of employees are knowledge workers and work from home. The train has left the station, we are not going backward." - Tim Fulton Connect with Tim Fulton Email: [email protected] LinkedIn: linkedin.com/in/timcfulton/ Twitter: twitter.com/tf_sbm FaceBook: facebook.com/SmallBusinessMattersOnline/ Website: smallbusinessmattersonline.com Tim's Resources: Tim Fulton's Small Business Matters Podcast Small Business Matters Newsletter SBM Mastermind Group SBM Boot Camp Vistage Group Vistage Chair Executive Coach in Atlanta, GA, Tim Fulton Vistage Speaker Top Performer Award for 2023, Tim Fulton Links Mentioned The Hang July 11, 2024 at 6pm EST Ep 22 with Tim Fulton Ep 114 The One Where We Talk Masterminds Ep 280 The One About Retaining Top Talent Ep 353 Steam Boilers Essential Checks with Barry Higgins Part 1 Ep 354 Steam Boilers Essential Checks with Barry Higgins Part 2 The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea Books Mentioned Foolproof Hiring: Powerful, Proven Keys to Hiring H

Looking to maximize efficiency while minimizing shipping costs? Keen on shrinking your company's and clients' carbon footprint? Concerned about the complexities of transporting hazardous liquid materials? Picture this: You're tasked with moving a three-hundred-gallon tote of corrosives to the twelfth floor of an office building. Or perhaps you've encountered the challenge of maneuvering a two-hundred-pound tote across pristine mahogany floors, all while hoping against leaks on the way to the cooling tower. If these scenarios resonate with you, our latest episode is a must-listen! Join us as Blaine Nagao, CWT, Senior Director of Smart Release Technology at Dober, answers a multitude of questions about how solid technology works and how it differs from liquid technology. Blaine debunks old misconceptions about solid technologies. Learn how to match the right equipment with the products you're using and gain insight into controlling as many variables as possible upfront by adopting solid technology. Discover how solid technology can eliminate the need for hefty shipping fees, significantly reduce your carbon footprint, and save money for both your company and your clients. Tune in for an educational, insightful, and positive discussion that could revolutionize your bottom line. Understanding the Formula for Cost Savings with Solid Chemistry Technology Blaine explains that the cost savings from using solid chemistry technology come from several key areas: Reduced Shipping Costs Decreased Storage Space Requirements Lower Risk of Spills and Accidents Let's break these down: Reduced Shipping Costs Solid chemistry products are more concentrated than their liquid counterparts. This means you can ship smaller quantities, which reduces the overall shipping cost. For example: - Liquid product: 100 gallons (heavy, requires special handling) - Solid product: Equivalent treatment power in a smaller, lighter package Decreased Storage Space Requirements Solid products take up less space than liquid ones, meaning you can store more product in the same amount of space. This can lead to lower storage costs, especially in facilities where space is at a premium. Lower Risk of Spills and Accidents Handling liquids, especially hazardous ones, carries a significant risk of spills and accidents, which can be costly. Solids minimize this risk, leading to fewer incidents and lower associated costs. Blaine's Formula Blaine suggests considering the total cost of ownership rather than just the upfront cost. The formula he uses involves calculating the savings in the following areas: Total Savings = Savings in Shipping + Savings in Storage + Savings in Risk Management Let's put some hypothetical numbers into this formula to illustrate: Savings in Shipping: $500 per shipment Savings in Storage: $100 per month Savings in Risk Management: $150 per month Assuming these savings over a year: Annual Savings = ($500 \times 12) + ($100 \times 12) + ($150 \times 12) Annual Savings = $6,000 + $1,200 + $1,800 Annual Savings = $9,000 By switching to solid chemistry technology, the company could potentially save $9,000 annually. This example illustrates how the cumulative savings in different areas add up to significant cost reductions. Summary Solid chemistry technology offers significant cost savings by reducing shipping costs, storage space requirements, and risks associated with spills and accidents. By focusing on the total cost of ownership, as Blaine suggests, companies can see the broader financial benefits of transitioning to solid chemistry solutions. Timestamps 01:00 - Trace Blackmore asks you to share your future podcast show ideas with us by filling out the Submit a Show Idea form 03:15 - Come to The Hang on July 11th, a free online opportunity to connect with other water professionals 10:10 - Upcoming Events for Water Treatment Professionals 12:30 - Get to know Blaine Nagao, CWT 20:00 - Interview on Solid Technology 1:00:00 - Drop by Drop With James McDonald Quotes "Solid chemistry is good chemistry." - Blaine Nagao "Ask too many questions because the devil is in the details to find the right solution for your client." - Blaine Nagao "With water, you always need to think about Murphy's Law - anything that can go wrong, will go wrong." - Blaine Nagao "Pick the equipment that works, not the one that looks pretty. You should pick equipment that you can trust." - Blaine Nagao Connect with Blaine Nagao, CWT Phone: 817.913.8030 Email: [email protected] Website: www.dober.com LinkedIn: linkedin.com/in/blaine-nagao-cwt-953822110/ linkedin.com/company/dober/ Read or Download Blaine Nagao's Press Release HERE Links Mentioned The Hang July 11, 2024 Ep 13.5 Convention Tips, How to get over social anxiety at networking events 106 The One with the Agnostic Equipment Guy Dober Smart Release Technology AquaPhoenix Hard Eight BBQ The Scaling UP! H2O Podcast Website The Rising Tide Mastermind Submit a Show Idea Drop By Drop with James In today's segment, I

Get ready to dive headfirst into the dynamic world of Produced Water as we kick off our inaugural episode dedicated to this captivating topic on the Scaling UP! H2O podcast. Join us on this thrilling expedition as we journey alongside our esteemed guest, Ivan Morales—a seasoned expert in water treatment and a beacon of innovation. With a passion for practical solutions and a knack for making complex concepts relatable, Ivan is here to guide us through the ins and outs of Produced Water management, making it accessible to all. In this groundbreaking episode, Ivan Morales, known for his contributions to Nalco Water, the International Water Conference (IWC), and the Produced Water Society, takes center stage to share his knowledge about Produced Water with a global audience of water professionals. Drawing from years of hands-on experience and a natural intuition for problem-solving, Ivan breaks down the barriers to understanding, offering practical insights and real-world examples. From navigating EPA regulations to tackling challenges in coal mining and fracking, we're in for an engaging and enlightening ride through the fascinating landscape of water treatment. What You'll Discover: Navigating EPA Regulations and Produced Water: Dive into the intricate realm of EPA guidelines governing the measurement and treatment of Produced Water. By understanding these regulations, we empower ourselves to ensure compliance and uphold environmental stewardship. Confronting Challenges in Coal Mines: Explore the unique hurdles faced by water professionals in coal mines, where the recycling and treatment of water are pivotal for maintaining safety standards and safeguarding downstream communities. Ivan underscores the imperative of returning water to the environment in an improved state. Embracing Innovation and Technological Advancements: Embark on a journey of discovery as we uncover cutting-edge technologies and collaborative initiatives revolutionizing Produced Water treatment. Ivan sheds light on the promising prospects of element extraction, such as lithium, and the ongoing innovations propelling our industry toward greater efficiency and sustainability. Episode Highlights: Empowerment through EPA Compliance: Gain actionable insights into navigating EPA regulations, fostering compliance, and contributing to environmental preservation through responsible water management practices. Community-Centric Water Stewardship: Learn how our efforts in coal mines directly impact downstream communities, and discover strategies for enhancing water quality to create a ripple effect of positive change. Innovative Solutions Driving Sustainability: Embark on a journey of innovation as we explore the transformative potential of emerging technologies and collaborative endeavors, propelling us toward a future of sustainable water management practices. Ivan delves into crucial topics such as managing PFAS contaminants, harnessing the potential of recycled water for sustainable practices, and the imperative of accurate measurement in water discharge. His insights into the challenges of treating water from fracking operations and the avenues for technological innovation are both enlightening and empowering. Join us as we embark on this enlightening exploration of Produced Water management, where knowledge is our compass, innovation is our vehicle, and positive change is our destination. Tune in to the latest episode of Scaling UP! H2O now, and let's journey together toward a future of sustainable water stewardship! Timestamps 01:00 - Trace Blackmore thanks you for participating in the Global 6K For Water this year. Thank you for helping to solve the global water crisis. 6:30 - Upcoming Events for Water Treatment Professionals 8:30 - Interview with Ivan Morales about Produced Water 48:00 - Drop by Drop With James McDonald 49:30 - Please leave a review of this podcast on your favorite podcast player Quotes "Produced Water can range anywhere from 1,000 to 380,000 ppm TDS, presenting a vast range of challenges and opportunities to navigate." - Ivan Morales "Whenever we attempt to return water to the ground, the EPA provides the essential framework for doing so responsibly." - Ivan Morales "In the coal mining industry, it's crucial to ensure that all the water we extract is returned in better condition because downstream communities rely on it." - Ivan Morales "Go to the source to understand what is out there. Many people are working together to create a better world, and there is a lot of good news in the Produced Water industry!" - Ivan Morales Connect with Ivan Morales Website: www.ecolab.com/nalco-water/ LinkedIn: linkedin.com/in/ivan-morales-mba-06793b5/ linkedin.com/company/nalco/ linkedin.com/company/produced-water-society-inc/ linkedin.com/showcase/intlwaterconf/ Affiliations: International Water Conference (IWC), Executive Board Member Produced Water Society, Board of Directors Read or Download Ivan Morales' Press Release HERE Links Ment

AI won't take your job but knowing how to use it will give you an edge over others who don't. - Beth Ziesenis Hello Scaling UP! H2O community! We have a treat for you in this episode! Our favorite nerdy friend, Beth Ziesenis (a.k.a. Your Nerdy Best Friend), is back on the podcast to sprinkle her magic tech dust on all things AI! 🎉 You might have spent hours Googling tech tips or demoing tools to find the perfect solution for your needs—but now you can skip the headache and just ask Beth! She's here to break down complex AI concepts into bite-sized tips that can help you personally and professionally. AI in Action: In this episode, Beth shares: Her favorite AI tools for work and personal use. How to harness AI for meeting summaries and transcriptions Insights into AI integration in office software The magic of AI for data analysis in water treatment and scientific research. Tips for Building AI Guardrails: Beth knows AI can seem daunting, so she provides guidance on creating a strong AI policy for your workplace. She touches on essential training, data usage guidelines, and the importance of checks and balances to ensure AI serves you effectively and ethically. Beth's Takeaway: AI isn't here to take your job; it's here to give you an edge over those who don't adapt. Whether you're an AI skeptic or an enthusiastic early adopter, understanding how AI can enhance your work will give you a leg up! Ready to Scale UP your AI knowledge? Tune in to this lively episode and let Beth guide you through the exciting world of AI with humor and insight. Don't miss out—your AI journey starts here! Cheers, The Scaling UP! H2O Team Timestamps 01:00 - Trace Blackmore extends his gratitude to you, our listeners, for helping us reach the top 2.5% of all podcasts worldwide 06:30 - Upcoming Events for Water Treatment Professionals 10:00 - Interview with Your Nerdy Best Friend, Beth Ziesenis 1:00:00 - Drop by Drop with James McDonald Quotes "On November 30, 2022, a company called Open AI released ChatGPT. It was the fastest growing platform and sometimes it lies and breaks down because y'all broke it." - Beth Ziesenis Connect with Beth Ziesenis Phone: 619.231.9225 Email: [email protected] Website: yournerdybestfriend.com LinkedIn: linkedin.com/in/nerdybff linkedin.com/company/nerdybff Your Nerdy Best Friend Blog Read or Download Beth Ziesenis' Press Release HERE Links Mentioned 318 Boilers: Handling the Heat and Pressure Like Pros 041 The One with Your Nerdy Best Friend AI Cheatsheet: Guidelines for AI Use at Work A to Z AI Tools for Associations and Their Members The Tackle Your Tech To-Do List Card Deck Hattie B's Nashville Hot Chicken James McDonald's Star Trek episodes, VSF Blessings - A Star Trek Fan Production The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) Books Mentioned Futureproof: 9 Rules for Surviving in the Age of AI by Kevin Roose Future Proof: Reinventing Work in the Age of Acceleration by Diana Wu David Drop By Drop with James In today's segment, we are thinking, "What if?" What if you sneak into your customer account, quietly do your service, and sneak out without seeing anyone? What if? You were quick, efficient, got the job done, and got out so you can rush off to your next account. What could be wrong with that? Hmmm. Think about that for just a moment. First, what about safety? If no one knew you were there, what if something happened in the facility. Would they know to look for you? What if you got hurt? Second, does the customer see value in NOT seeing you? I hope not. How does the customer know you actually performed the service instead of just making the report up out of thin air? There are so many positives that come from making your face seen and showing the value of you being there. Visit with the operators and buying influencers. Show that you care and are invested in the success of their water treatment program. 2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

We have the technology to treat any type of water, so instead of focusing on 'water scarcity,' let's talk about 'water abundance'. - Walid Khoury In the latest episode of the Scaling UP! H2O podcast, we explore how to shift the narrative from "Water Scarcity" to "Water Abundance" with returning guest Walid Khoury, President and CEO of Desalytics. Walid's global perspective on water technology and treatment options provides invaluable insights for water professionals, industry owners, policymakers, and anyone interested in addressing global water challenges. Here are five strategies Walid provides to guide your thinking from the challenges of water scarcity toward the possibilities of water abundance: Embrace Long-Term Thinking and Planning: When addressing water issues or exploring new opportunities, consider both the mid- and long-term impacts. This approach is especially crucial in developing markets where sustainable growth and solutions are essential. Collaborate with Private Industry, Politicians, and Individuals to Achieve SDG 6: While one person cannot change the world, thousands working toward a shared goal can. Walid discusses the vital role these groups play in achieving the United Nations Sustainable Development Goal 6 (SDG 6), which aims to ensure safe and affordable drinking water, sanitation, and hygiene for all. Integrate Innovative Technologies: Embrace the innovative aspects of the water industry by implementing modern technologies and techniques. For instance, Hong Kong began using saltwater in toilets in the 1950s due to a scarcity of freshwater. Today, around 80% of toilets in Hong Kong use saltwater for flushing, which conserves fresh drinking water. Industrial water treaters can harness these advancements to enhance their practices and assist clients in achieving a "water positive" status, surpassing the goal of being "water-neutral." Advocate and Communicate Effectively: Promote water positivity by using language that raises awareness of the options available. Building connections and collaborating with local partners can help address local water challenges more effectively. Expand Your Global Understanding: Walid encourages industrial water treaters to expand their knowledge and experience beyond familiar markets by attending international water conferences and exploring global opportunities. By tuning in to this one-hour episode, you will gain actionable insights and practical knowledge on how to contribute to water abundance, reshape water management strategies, and make a positive impact on both local and global scales. Walid's involvement in the Water Positive Think Tank and his dedication to SDG 6 offers a roadmap for those looking to advance their careers and make a meaningful difference in the water industry. Listen to "364 Water Abundance: A Global Perspective on Water Technology and Treatment Options" and discover how you can be part of the change toward a more sustainable and water-efficient future. Don't miss this opportunity to hear from one of the industry's most innovative and influential voices! Timestamps 01:00 - Trace Blackmore invites you to participate in the Global 6K for Water 05:00 - Upcoming Events for Water Treatment Professionals 7:30 - Get to know Walid Khoury of Desalytics 22:00 - Interview with Walid Khoury on Water Abundance 57:40 - Drop by Drop with James McDonald Quotes with interview timestamps: "My biggest frustration in our industry is that we use the word 'water scarcity', but in today's age we have the technology to treat any type of water, so instead of water scarcity we should be talking about 'water abundance'." - Walid Khoury "We need to shift the narrative: We have an abundance of water. The question is, how can we effectively use and consume it locally rather than sourcing it from afar?" - Walid Khoury "We have access to a wealth of technologies; the key is in applying them effectively. This makes it an exceptional time to be in the water industry." - Walid Khoury Connect with Walid Khoury: Phone: +971 56 5362147 Email: [email protected] LinkedIn: linkedin.com/in/walidkhoury linkedin.com/company/desalytics Think Tank: https://www.linkedin.com/company/water_positive/ Vlog: walidkhoury.com Links Mentioned Scaling UP! H2O's Free Legionella Resources Page Upcoming Events for Water Professionals May 18, 2024 The Global 6K for water Episode 230 with Walid Khoury 2024 WEFTEC conference The Rising Tide Mastermind Scaling UP! H2O Academy video courses Tools Mentioned NALCO Water Handbook ChatGPT Complexity.AI Drop By Drop with James Do you know what I like to do sometimes? Do you? I like to read the summary of methods and the interferences for water testing. I do! You should hang out at parties with me, I'm a real riot. Anyway, there is a LOT to be learned by just reading these two sections of a test procedure. For example, did you know the FerroVer method for Total Iron "converts all soluble iron and most insoluble forms of iron in the sample to

"Dogs and prospects can smell fear." - Casey Brown Are you struggling with pricing your products and services confidently? Do you fear presenting proposals to clients and dealing with objections? Are you unsure how to have effective conversations around price increases? If these questions sound familiar, you're going to love today's episode featuring Casey Brown, founder of Boost Pricing. Boost Pricing has the singular goal of helping organizations get paid well for their excellence, and in this informative conversation, Casey shares invaluable insights on how to elevate your pricing game and communicate your value effectively to your customers. Sales is challenging, and as someone who's been in the industry, you know how tough it can be. There's pressure to be personable, negotiate well, and ask the right questions, yet proposals still get rejected. So, how do you get paid well for your company's superior products and services? In this episode, Casey provides practical tips, strategies, and tactics to boost your pricing confidence and navigate price negotiations successfully. Learn how to deal with customers who focus solely on price and how to differentiate your value proposition effectively. Casey emphasizes the importance of handling client objections well, sharing "The best answer to an objection isn't an answer at all, it's a question. I think questions are a salesperson's superpower and they are largely underused in the price portion and the negotiation process." She goes on to say "The root of confidence is value. You need to truly understand how your products and service are of value to your customer." By tuning in, you'll gain insights on: Approaching conversations about pricing with confidence and clarity. Understanding when and how to offer tiered packages to customers. Communicating the value of your offerings to clients to justify your prices. Navigating tricky situations like price match requests and objections. Casey's wisdom on pricing and negotiation will empower you to become more confident in your sales approach. Don't miss out on this educational discussion! Timestamps 01:00 - Trace Blackmore invites you to participate in the Global 6K 07:00 - Interview with Casey Brown founder of Pricing Boost 1:01:30 - Lightning round questions 1:10:00 - Drop by Drop With James McDonald Key Quotes from Casey Brown "I think sales is the hardest job in a company. Selling is an incredibly hard profession." - Casey Brown "Dogs and prospects can smell fear." - Casey Brown "The root of confidence is value. You need to truly understand how your products and services are of value to your customer." - Casey Brown "'No' is the most powerful word in a sales person's vocabulary, and often the most underused." - Casey Brown "A price match request is an objective statement of preference from the customer for your company." - Casey Brown Connect with Casey Brown Phone: 614.679.7999 Email: [email protected] Website: boostpricing.com LinkedIn: linkedin.com/in/caseybrownboost/ linkedin.com/company/boostpricing/ Read or Download Casey Brown's Press Release HERE Read or Download Casey Brown's Discussion Guide HERE Links Mentioned The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) Books Mentioned Outlive: The Science and Art of Longevity by Peter Attia MD Make The Noise Go Away: The Power Of An Effective Second-In-Command by Larry G. Linne 10x Is Easier Than 2x by Dan Sullivan Drop By Drop with James In today's segment, we're thinking about a line I read in an article called "AWT Recommendations and Guidelines for Corrosion Coupons in Cooling Systems" found under Resources in the Members-Only section of the Association of Water Technologies website. This section of the article was discussing the proper order of installation for corrosion coupons. The line said, "In reality, if an appropriate water treatment program is in place, the actual coupon order will make little or no difference to the results." That line made my brain stop for a minute. The actual order will make little or no difference to results if an appropriate water treatment program is in place? Hold up! I've had the galvanic series drilled into my head for corrosion coupons! The most active or least noble metal or alloy must be placed first…the farthest upstream. What kind of crazy talk is this? Of course, in a perfect world, we wouldn't do a lot of things. The article goes on to explain further, though. It says, "There is an argument for limiting the number of factors to be considered when analyzing results, and if the coupons are installed according to the galvanic series, any high loss rates will not be blamed on or associated with galvanic differences (regardless of whether these could our could not impact results)." So to keep things logical and free of noise that may only confuse the issue, we should continue to install corrosion coupons according to the galvanic series, rega

"Achieving a well with reliable water quality and supply requires a significant amount of effort and work" - Mike Taraszki In this engaging episode of Scaling UP! H2O, hydrogeologist Mike Taraszki delves into California's Process Memo 97-005, a key resource for direct potable water use from extremely impaired sources. If you're eager to learn about the criteria and steps outlined in Process Memo 97-005 and how to keep your water permits current, this episode provides all the details you need. Mike examines the nationwide impact of 97-005 on potable water and shares his expertise in hydrogeologic principles for environmental investigation and remediation projects. He also highlights trends in potable groundwater, including managing PFAS, water recycling, desalination, and the removal of contaminants and microplastics. Offering practical guidance on the evolving landscape of water treatment technologies, Mike emphasizes the importance of consistent monitoring and adapting treatment trends to address emerging contaminants. His insights equip listeners with a comprehensive understanding of today's water challenges. "Putting a well in the ground and getting as much water as you want anywhere is just not reasonable, whether it's from a water supply or quality standpoint," Mike notes. He stresses, "We keep discovering new contaminants, and our water supply options are becoming more limited and constrained." Join Trace and Mike for a captivating discussion that will deepen your understanding of the complexities and potential of groundwater management. Don't miss this chance to expand your knowledge and stay ahead in the dynamic world of water treatment in under an hour! Timestamps 01:00 - Trace Blackmore invites you to solve the Global Water Crisis by joining the Global 6K for Water this year. Learn more at ScalingUpH2O.com/6K 04:10 - Upcoming Events for Water Treatment Professionals 10:00 - Interview with Mike Taraszki, passionate hydrogeologist about Process Memo 97-005 45:00 - You never know the ripple effect when you share about your water career with others 52:00- Drop by Drop With James McDonald Connect with Mike Taraszki Phone: 510.368.4549 Email: [email protected] Website: www.wsp.com LinkedIn: linkedin.com/in/michaeltaraszki/ linkedin.com/company/wsp/ Proces Memo 97-005 Policy Resources Process Memo 97-005-R2020 Process Memo 97-005-R2020 User Guide Applicability of Process Memorandum 97-005 Examples of Checklists Links Mentioned Global 6K For Water 347 Ripple Effect: How Utah's Water Strategies Impact Us All 356 Unlocking the Future: Collaborative Water Management National Groundwater Association California's Groundwater Resources Association (CLU-IN) Contaminated Site Clean-Up Information (ITRC) Interstate Technology and Regulatory Council Audible The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea Drop By Drop with James In today's segment, I have a "what if" for you. What if the cooling tower's blowdown stopped flowing? There is no more blowdown going down the drain. Period. First, what could cause this to happen? What could cause a valve to fail closed? What could block the blowdown line? What setting could have been changed in the controller? Second, what would be the impact upon the cooling tower system next? Would the impact be quick or slow? What would the water start to look like? What data in the cooling water system would start to change and in what direction? How could you have detected this problem early and been alerted that action was required? 2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

"I have never regretted having too much data when collecting a sample." - Trace Blackmore In this insightful episode of Scaling UP! H2O, join your host Trace Blackmore as he helps water professionals scale up their water testing knowledge, addressing listener questions and providing invaluable expertise for water treatment professionals. Water testing stands as a cornerstone of effective water treatment, and Trace serves as your guide through this vital terrain. With a wealth of expertise, he addresses listener questions, offering invaluable insights to elevate the practices of water treatment professionals. Trace's guidance spans essential topics, from analyzing water samples to deciphering past data and ensuring the precision of collected samples. His pragmatic approach unveils indispensable tips for securing quality samples, choosing suitable tests for labs, and mastering sample preparation techniques. Listeners will find clarity on concepts such as grab and composite samples, quantitative versus qualitative analysis, and the pivotal role of lab procedures in securing accurate results. Trace's exploration extends to the comparison between tests conducted with test kits versus labs, alongside illuminating insights into specialized tests like Legionella testing and titration manipulation. Through engaging dialogue and expert advice, Trace underscores the significance of meticulous data collection and adherence to lab protocols. This episode serves as a catalyst for water professionals, empowering them to refine their testing methodologies and optimize water treatment strategies. Join Trace Blackmore on this enlightening expedition into the realm of water testing, where every lesson learned enhances practical expertise, and every insight gained fuels professional growth. Tune in to Scaling UP! H2O, and let's scale up our knowledge together. Timestamps 01:00 - Upcoming Events for Water Treatment Professionals 08:00 - Trace Blackmore answers listener questions about Testing on this informative Pinks and Blues episode 40:00 - Drop by Drop With James McDonald Quotes "It's not just collecting samples, it's about collecting data around those samples. I always take a picture of what I'm taking the scale off of and what is around it. I reference the photos so that when I get the report back, I can do more analysis." - Trace Blackmore "I have never regretted having too much data when collecting a sample." - Trace Blackmore "Collect all the data that you can, when you can." - Trace Blackmore "Learn what your lab needs from you before sending them your samples, and follow your lab's procedures. The procedures are there to help you." - Trace Blackmore Connect with Scaling UP! H2O Email Producer: [email protected] Submit a show idea: Submit a Show Idea LinkedIn: linkedin.com/in/traceblackmore/ YouTube: @ScalingUpH2O Links Mentioned Global 6K for Water 244 The One About Water Treaters For Clean Water (with Steve Spear) 294 The One About Getting Involved so the Profession Can Grow (with John A. Mullen) 348 Credentials and Codes: Plumbing Strategies Against Legionella (with Christoph Lohr) Blackmore Enterprises, Inc. Testing Services Scaling UP! H2O's Legionella Resources Page The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) Drop By Drop with James In today's segment, I have another challenge for you. Today's challenge is…draw a process flow diagram for your water systems. Having a good process flow diagram will help both you and your customer. The exercise may correct some assumptions you have or open your eyes to challenges you never knew existed. Be sure to include chemical feed points, water meters, blowdown lines, valves, waste streams, pretreatment equipment, pretreatment equipment waste streams, boilers, cooling towers, chillers, closed loops, dead legs, pressure and temperature gauge locations, pH probes, controllers, heat exchangers, makeup lines, outfalls, and whatever else you may run across. Feel free to make notes about frequency of equipment rotation, flow rates, temperatures, pressures, etc. Lastly, hand-drawn diagrams can be just fine because ANY process flow diagram has got to be better than NO process flow diagram, right? No need to get fancy if that will just slow you down and prevent you from making process flow diagrams in the first place. 2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Ready to uncover how to win RFPs, boost profits, and make a tangible positive impact – all while championing sustainability in your industry? Discover how to demystify sustainability and align your company's practices with environmental, social, and economic goals in the latest episode of Scaling UP! H2O. Host Trace Blackmore sits down with Andy Reimink, CEO of HOH Water Technology, Inc., to explore practical strategies for water professionals to embrace sustainability. Learn how small changes in energy efficiency, understanding sustainability scopes, and having sustainability data on hand can give your company a competitive edge in RFPs. Discover the economic benefits of environmental stewardship, including tax advantages and improved ROI. With insights from Andy's presentation at the AWT convention, uncover actionable tips for retaining younger employees by showcasing your company's positive impact on the world. Whether you're a seasoned professional or new to the industry, this episode offers valuable tools to enhance your company's sustainability outlook and drive long-term success. Join the conversation and discover how sustainability isn't just a buzzword—it's a pathway to a more resilient and prosperous future for your company and the planet. Tune in now to start making a difference! Timestamps 01:00 - Earth Day 2024 and Upcoming Events for Water Treatment Professionals 9:00 - Interview with Andy Reimink, Chief Executive Officer at HOH Water Technology 01:03:45 - Drop by Drop With James McDonald Quotes "Our clients, whether we know it or not, care about our sustainability because it affects their bottomline or reputation." - Andy Reimink "Publicly traded companies have RFPs (Request for Proposal), but it's going to become commonplace for smaller water treatment companies. I expect it to grow in intensity." - Andy Reimink "Data centers have a lot of pressure to be as sustainable as possible." - Andy Reimink Connect with Andy Reimink Phone: 616.901.9769 Email: [email protected] Website: hohwatertechnology.com LinkedIn: linkedin.com/in/andy-reimink-a7711711/ linkedin.com/company/h-o-h-water-technology-inc-/ Links Mentioned EarthDay.org What are Scopes 1, 2 and 3 of Carbon Emissions? LEED Exam Preparation and Continuing Education Sense Energy Monitoring System TED TALK: (how to wash and dry your hands) How to use one paper towel | Joe Smith 122 The One with Reid Hutchison 123 The Other One with Reid Hutchison 127 The One With Tom Hutchison 236 The One Where We Talk About Waters Treaters Changing The World 287 The One About How To Create Aligned Employee Engagement 358 Safety First: Practical Tips, Big Results in Water Treatment The Rising Tide Mastermind Scaling UP! H2O Academy video courses AWT (Association of Water Technologies) Books Mentioned Never Split The Difference by Chris Voss Greenlights by Matthew McConaughey The Dream Manager: Achieve Results Beyond Your Dreams by Helping Your Employees Fulfill Theirs by Matthew Kelly The Psychology of Money: Timeless lessons on wealth, greed, and happiness by Morgan Housel Drop By Drop with James In today's episode, we're asking ourself, "What If?" What if the acid feed stops working on a cooling tower? What happens if suddenly there is no acid being fed to a cooling tower on an acid-control program? Does something happen immediately? Does something happen gradually? Where within the system could this something happen? How long could this lack of acid feed occur before anyone would find out? How could you determine remotely that the acid feed had stopped working? What alarms could be setup? Once the problem has been determined, should the acid feed be turned back on immediately? Could turning the acid feed back on immediately cause any problems within the system? What should be communicated to the end user about this occurrence? What could be done to prevent it from happening again? Should blowdown be adjusted during the response to the lack of acid feed? How might the other water treatment chemicals be impacted due to the lack of acid? A cooling tower's water treatment program is an expertly-balanced chemistry. If one part is negatively impacted, it may very well impact the other parts of the chemistry as well. There's a lot to think about when just one part goes wrong. Knowing the root cause will help prevent you from chasing your tail when trying to get the program back under control. 2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Visualization helps water professionals better understand equipment, processes, and problem-solving techniques Often, as water professionals, we breeze past the intricate inner workings of the equipment we handle, missing out on valuable insights that could enhance our understanding and effectiveness. But what if we took a moment to visualize what's happening inside that cooling tower? Through the simple act of visualization, we can unlock a whole new perspective on the systems we work with, gaining profound insights into their operation. Step into the fascinating world of industrial water treatment with host Trace Blackmore and special lab partner, James McDonald as they embark on a remarkable journey through the heart of a cooling tower. Shrinking down into water molecules, they vividly visualize the processes at play, offering a captivating glimpse into the complex world of water treatment. James McDonald, Director of Technology & Marketing at Chem-Aqua, founder of Industrial Water Week, and weekly contributor to the Scaling UP! H2O podcast, shares his profound insights into the importance of creativity and visualization in engineering. By harnessing these tools, water professionals can deepen their understanding, sharpen their problem-solving skills, and foster better communication within the industry. Join us for this enlightening discussion and discover how visualization techniques can revolutionize your approach to industrial water treatment. Let's unlock the full potential of our creativity and imagination, together shaping a brighter future for water professionals everywhere. Timestamps 01:00 - Trace Blackmore shares fun facts about the IRS during this tax return season 05:30 - Upcoming Events for Water Treatment Professionals 13:30 - Interview with James McDonald, CWT, about the importance of visualizing systems 33:09 - Shrinking down and going inside a cooling tower 01:06:00 - Drop by Drop With James McDonald 01:08:00 - The power of visualization Quotes "I like doing visual exercises because it teaches me the gaps in my knowledge so I can learn about those ideas." - James McDonald "It serves as an excellent learning tool, offering a dynamic approach to problem-solving by providing a visual representation of the situation." - James McDonald Connect with Scaling UP! H2O Email Producer: [email protected] Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O Connect with James McDonald Website: www.chemaqua.com Industrial Water Week: www.industrialwaterscience.com Read James' Industrial Water Week Jokes and Comics at www.industrialwaterscience.com/fun LinkedIn: www.linkedin.com/in/james-mcdonald-pe www.linkedin.com/company/chem-aqua Read or Download James McDonald's Press Release HERE Links Mentioned How Cooling Towers Operate Water Softener Regeneration Process Understanding Cycles of Concentration Global 6K for water Episode 21 The One with James McDonald Episode 49 The One with James McDonald, Again Episode 113 Pinks and Blues (with James McDonald) Episode 290 The One About Making Time For What Matters Most (with James McDonald) Episode 291 The One About Nitrite (with James McDonald) Episode 31 The One with Mark Lewis Episode 34 The Other One With Mark Lewis, CWT Episode 112 The One Where Trace Is Interviewed By Mark Lewis Industrial Water Week Resources Water Cake Recipe Episode 161 Trace shared a story about the koi fish in the cooling tower Sharknado Series Die Hard Series Criminal Minds The Rising Tide Mastermind AWT (Association of Water Technologies) Drop By Drop with James Today we're thinking about safety. Working around steam, hot water, high pressures, moving parts, confined spaces, hazardous chemicals, pathogenic organisms, extreme environments, deep water, and even people, there are hundreds of ways we could get hurt or worse every single day. Of course, there are guidelines, regulations, laws, safety programs, engineering controls, training, and so forth to help keep us safe, but the ultimate thing in charge of our safety day to day is ourselves. If we don't follow the rules, learn from the trainings, are unaware of our surroundings, and/or circumvent engineering controls, we are much more likely to get hurt. So be both smart and aware when you are performing your industrial water treatment duties. You're probably NOT the only one relying upon you returning home safely. A personal example of when I encountered an unsafe condition is from when I was brand new in industrial water treatment and was being trained on boiler inspections. My manager and I were just about to enter the mud drum of a watertube boiler when steam started coming out of the manhole. My manager and the plant manager both looked at each other and were a little white in the face. An operator had blowndown one of the nearby boilers, and steam had backed up into the one we were literally just about to enter. If we had climbed in just a little sooner, we could have suf

Did you know that integrating safety practices into your organization's culture can lead to significant improvements in employee engagement and overall performance? Step into the world of safety excellence alongside two industry leaders, Michael Highum and Reid Hutchison, in this enriching episode of the Scaling UP! H2O Podcast. As seasoned experts in their respective fields, Michael and Reid bring a wealth of knowledge and experience to the table, making this conversation a must-listen for anyone seeking to enhance their understanding of safety practices in the water treatment industry. With over two decades of experience in insurance, Michael Highum is no stranger to the intricacies of risk management. As a partner at McGowan Insurance Group, he has played a pivotal role in providing businesses with tailored insurance solutions and strategic risk management advice. His insights into the importance of leading by example and fostering a culture of safety within organizations are invaluable. Reid Hutchison, the COO of HOH Water Technology, Inc., carries on a proud family legacy in the water treatment sector. With a lineage that spans three generations, Reid brings a deep understanding of the industry's nuances and challenges. His emphasis on proactive safety measures, team engagement, and the integration of safety practices into organizational culture resonates throughout the episode. In this educational and uplifting discussion, Michael and Reid share practical tips, real-life anecdotes, and actionable strategies for enhancing safety practices in water treatment facilities. From the significance of starting small and being proactive to the crucial role of continual improvement, listeners will gain valuable insights into building a robust safety culture that safeguards businesses and empowers teams. Whether you're a seasoned professional or a newcomer to the industry, this episode offers a wealth of knowledge and inspiration to help you scale up your safety game. Join Michael Highum and Reid Hutchison on this enlightening journey towards safety excellence and discover how you can create a safer, more resilient future for your organization. Tune in now to Scaling UP! H2O Podcast and embark on your path to safety success with insights from two industry expert guides! Timestamps 00:01 - Trace Blackmore shares what it means to be a CWT and where to find FREE Industrial Water Week and Legionella Resources 04:00- Upcoming Events for Water Treatment Professionals 08:00 - Introducing returning guests Michael Highum and Reid Hutchison 14:40 - Interview with Michael Highum and Reid Hutchison on the Water Treater's Blindspot, Safety 59:00 - Drop by Drop With James McDonald Quotes "Safety isn't compliance, an afterthought, or a box you check, you need to find ways to make it relevant to the team to get the attention and engagement it deserves." - Reid Hutchison "If you're excited about growing your business, begin to put some thought into how you're going to grow the culture around safety in your company. As you grow and scale whatever vulnerabilities, weaknesses, or issues grow as well." - Reid Hutchison "Talk about the WHY - it's about truly developing a team where you care about each other. Employees watch leadership and when they see leaders take initiative on wanting to protect the team, it shows what the leadership cares about - safety. Safely for each and every person and ensuring they go home safely as possible." - Michael Highum "Safety. It takes time and effort, but you've got to start somewhere. The need is not going away. There's no better time than today to start the safety process. It's not just employee safety, it's customer site issues, employee injury, vehicles - it's up to leadership to enable and empower people." - Michael Highum "Lead by example. No matter where you are in the organization, you are responsible and accountable to each other." - Michael Highum Connect with Michael Highum Phone: 317.490.2322 Email: [email protected] Website: www.mcgowaninsgrp.com LinkedIn: www.linkedin.com/in/michaelhighum www.linkedin.com/company/mcgowan-insurance-group Connect with Reid Hutchison Phone: 847.702.1708 Email: [email protected] Website: hohwatertechnology.com LinkedIn: www.linkedin.com/in/reid-h-3a329431 www.linkedin.com/company/h-o-h-water-technology-inc- Links Mentioned CWT Prep Course Industrial Water Week Resources Legionella Resources Page 025 The One On Insurance with Mike 107 Day 2 Of Industrial Water Week (Boilers) with Reid 107 Day 5 Of Industrial Water Week (Careers) with Mike 122 The One with Reid Hutchison 123 The Other One with Reid Hutchison 236 The One Where We Talk About Waters Treaters Changing The World with Reid 287 The One About How To Create Aligned Employee Engagement with Reid McGowan - Advisory & Compliance Services McGowan - Risk Solutions How Alcoa quintupled their revenue by focusing on worker safety The Rising Tide Mastermind Scaling UP! H2O Academy vid

How does a high school dropout go on to earn a Ph.D. from the University Of Iowa and become the host of one of Apple Podcast's Top 15 shows on Management? Dr. Andrew Temte's mission is to Teach, Coach, Mentor, and Inspire, and today, the Scaling UP! H2O podcast is honored to feature him. In this transformative interview, Andrew discusses the foundational elements of building company culture, emphasizing that it starts with leadership. He shares valuable insights on why companies should prioritize defining their purpose before diving into marketing strategies. Additionally, Andrew explores the concept of leadership as stewardship and offers guidance on identifying core values while ensuring that everyone's voice is heard and valued. Discover the Value of People in Business: Emphasizing the importance of supporting and empowering employees, the conversation delves into how people are the most valuable asset in any organization. The need for leaders to embrace diversity of thought and opinion to create a culture where every voice is valued is highlighted. Explore Leadership Mindset: The transition from directive to non-directive leadership styles is discussed, emphasizing the importance of fostering an environment where diverse perspectives are welcomed and respected. Embrace a Stewardship Mindset: Advocating for adopting a stewardship mindset as a leader, the discussion focuses on the long-term success of both the business and its people, rather than personal power or ego. Learn about Compassionate Leadership: The concept of compassionate leadership is explored, which involves empathizing with employees and taking proactive steps to address their needs and concerns. Key Takeaway: Discover the importance of purpose and adopting a stewardship mindset, especially in cross-generational leadership, as highlighted in this insightful conversation. Everyone knows what it's like to work for a horrible boss, but what could your life look like if you had a great boss - one who viewed you as the greatest asset in the company, ensured everyone's voice was heard, and lived out the company values in their daily lives. A leader with empathy is what every team wants. If you're eager to enhance your leadership skills and empower yourself and your team in the water industry, join us to uncover essential insights on making your team flourish, regardless of the challenges you may face. Timestamps 01:00 - Trace Blackmore welcomes you to the second quarter of 2024, a good time to review your goals and make a plan for the next quarter 07:00 - The Hang is coming up April 11, 2024 and Upcoming Events for Water Treatment Professionals 12:30 - Interview with Dr. Andrew Temte 48:00 - Lightning round questions 59:00 - Drop by Drop With James McDonald Quotes "Values and behaviors go together like peanut butter and jelly. Values are the nouns that you are creating for the overall structure of what you want your business to be. Behaviors are the verbs, they are the actions, they are the 'how' we should show up each day in the business. Don't shy away from that work, engage in that work, and pay it the attention that it's due." - Dr. Andrew Temte "Far too many leaders leave the business world and take all of their accumulated knowledge with them; maybe it gets disseminated to a small group of folks, maybe they do a little teaching and coaching on the side. I wanted to do something much bigger than that. I wanted to reach a much larger potential audience." - Dr. Andrew Temte "Go to the Gemba - where the work happens and how teams interact. Listen to the people who interact with your customers. Set your ego aside and go to where the work happens, and listen to where the work is going on." - Dr. Andrew Temte "As a leader, you need to create clarity. Clarity for everybody involved: your customers, your vendors, your people, your investors, your stakeholders." - Dr. Andrew Temte "As a compassionate leader, you need to hear the successes and the pain points across the organization." - Dr. Andrew Temte "Compassionate leadership is Empathy + Willingness and the ability to do something about it. You are putting yourself into the shoes of your people, and you are pledging to make their work better." - Dr. Andrew Temte Connect with Andrew Temte Phone: 608.385.9050 Email: [email protected] Website: www.andrewtemte.com LinkedIn: www.linkedin.com/in/atemte Links Mentioned Skills Owl Add a link to Andy's podcast show, The Balancing Act Podcast Listen to Episode 109 of The Balancing Act Podcast with Trace Blackmore HERE Podify Episode 4 with Charlie Cichetti The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) Books Mentioned The Balanced Business: Building Organizational Trust and Accountability through Smooth Workflows by Andrew Temte Balancing Act: Teach Coach Mentor Inspire by Andrew Temte The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months by Brian P. Moran and M

Collaborate strategically, embrace AI innovations, and champion data access, and scale up your knowledge to conquer industry challenges. - Dragan Savić FREng On this episode of Scaling UP! H2O, we're diving into the future of water management with our distinguished guest, Dragan Savić FREng, the CEO of and Professor of Hydroinformatics at the KWR Water Research Institute. With over 30 years of experience in numerical optimization and AI tools, Dragan Savić has been a driving force in reshaping the water sector. As an engineer and the leader of KWR, he's at the forefront of collaborative efforts, bringing together computer scientists, water technologists, and PhD students to tackle real-world water challenges. What you'll learn: Collaborative Mastery: In this episode, learn the first secret of successful water professionals – collaboration. Dragan Savić shares how collaborating with diverse experts, including computer scientists and environmentalists, can unleash your collaborative superpower. Be the hero who bridges gaps and solves water industry challenges through the strength of working on challenging problems together. AI Innovations: Explore how numerical optimization and AI tools like evolutionary computing and genetic algorithms can be your allies in designing resilient water systems for the future. As a Professor of Hydroinformatics, Dragan unveils his in-depth knowledge of AI tools, including numerical optimization, evolutionary computing, and genetic algorithms. Learn how these technologies have been harnessed to solve real-world challenges, offering practical insights for professionals navigating the complexities of water infrastructure. Championing Data Access: Having access to all the data, not part of it, leads to better decisions. It's time to advance data democratization, and remove data silos that so frequently exist within water utilities. Gain insights into the digital transformation of data, empowering professionals to access and utilize information efficiently. The future of water is data platforms to house all the data to make things better and avoid duplication which decreases costs and gives everyone involved with the water the ability to analyze and utilize the data. Tune in to Scaling UP! H2O and embark on a transformative adventure with Dragan Savić. Remember, water heroes collaborate strategically, embrace AI innovations, and champion data access and scale up your knowledge to conquer industry challenges. Timestamps 01:00 - Trace Blackmore invites you to submit a show idea 03:45 - Upcoming Events for Water Treatment Professionals 14:30 - Drop by Drop With James McDonald 19:00 - Interview with Dragan Savić FREng Quotes "Data needs to be accessible and understandable to everyone in the same company. With data platforms to host, the data you avoid duplication, doing the same work or collecting the same data, so you get cost efficiency and also the ability to analyze and utilize more of that data." - Dragan Savić "The water industry is conscious about cyber security. Water engineers are looking at what could go wrong." - Dragan Savić "We have to work with younger generations because those are the ones that will grow through the ranks and become the next experts, professors, or people who are implementing the new scheme." Dragan Savić Connect with Dragan Savić Email: [email protected] Website: www.kwrwater.nl/en/ LinkedIn: www.linkedin.com/in/dragansavic/ www.linkedin.com/company/kwr-water-research-institute/ Read or Download Dragan Savić FREng's Press Release HERE Links Mentioned KWI's "Stop It" program Gwinnett County Georgia, The Environmental and Heritage Center NAP Visitorcentre in Amsterdam, The Netherlands The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) Drop By Drop with James In this week's episode, I offer up another challenge to you. This week's challenge is…to send handwritten notes to those who have helped you. I mean truly handwritten notes. In this digital world we live in with emails, voicemails, text messages, social media posts, and so forth, actually taking the time and effort to handwrite a sincere note to someone takes on a lot of meaning. I'm a note writer. I've handwritten notes to my employees telling them how much I appreciate them. I've handwritten notes to mentors and those who have influenced my professional and personal development over the years. I've handwritten notes to operators for doing a good job or taking the extra time to help me. I've handwritten notes of condolences to those who have lost loved ones and congratulations to those who have brought new life into the world. I've handwritten notes on Christmas cards so it's more than just a pretty card with a signature. I once had a customer pull me into his office and gesture at all the tins and boxes of cookies and treats he had been sent at Christmas from various vendors. He sincerely told me that all of tha

"Why is the water weirdly blue? Why does it smell bad? Why does it taste bad? The culprit is frequently Backflow." - Kalpna Solanki Delve into the mysteries behind strange-tinted water, unpleasant odors, and off-putting tastes – all signs pointing to an all too common culprit: Backflow. Uncover the shocking narrative of over 50,000 residents enduring weeks without water due to industrial chemicals infiltrating their drinking supply in Ontario, Canada. Join Kalpna Solanki, President and CEO of the Environmental Operators Certification Program, on a mission to safeguard our drinking water. In this episode, Kalpna Solanki delves into the concealed dangers of Backflow, the inadvertent reverse flow of harmful substances into water systems. Through gripping case studies, she paints a vivid picture of the potential consequences of backflow incidents, emphasizing the critical need for proactive prevention measures. Kalpna shares insights on emergency response teams, navigating legislative challenges, and the ongoing commitment to professional development in ensuring water safety. Immerse yourself in the latest Scaling UP! H2O episode, where Kalpna Solanki, as a water quality advocate, exposes the unseen threat jeopardizing our drinking water – Backflow. As the dynamic leader of the Environmental Operators Certification Program, Kalpna narrates real stories from the front lines of water treatment, underscoring the paramount importance of backflow prevention. Episode Highlights: Backflow Unveiled: Kalpna guides listeners through the unexpected dangers of Backflow, shedding light on instances where the safety of our water supply teeters on the brink. Explore the indispensable role of Backflow prevention devices and the unsung heroes, Environmental Operators, dedicated to ensuring these guardians of clean water fulfill their duty. Importance of Emergency Response Teams: Kalpna discusses the need for emergency response teams to address issues related to extreme weather events and climate change. Highlighting the importance of contingency plans and teams in industrial water treatment facilities, she provides insights on working with legislators to formulate a plan before disaster strikes. In the Trenches: Real Backflow Incidents: Listeners will be captivated by narratives of actual Backflow incidents, where the absence of prevention measures led to contamination crises – stories that underscore the urgency of our collective responsibility. A Path Forward: Kalpna and her team have developed resources to help water professionals learn about Backflow, partner with local legislation to improve public drinking water, and enhance safety through education, maintenance, and laws. Kalpna's passion for water quality and preventing water disasters is contagious, and these stories resonate with the heart of every water professional and concerned citizen. Join the episode to become part of the solution, unveiling the hidden threats to our most precious resource. Tune in now to Scaling UP! H2O and stand as a defender of clean water! Timestamps 01:00- Upcoming Events for Water Treatment Professionals 09:00- Interview with Kalpna Solanki 46:10 - Lightning Round Questions 56:00 - Drop by Drop With James McDonald Quotes "This industry is recession-proof. There will always be a need for environmental operators. It's a career with lots of opportunities. You can work anywhere because everyone needs people to take care of drinking water and wastewater management." - Kalpna Solanki "Knowledge is never wasted." - Kalpna Solanki "You are putting the public's health at risk when you don't have the proper systems in place." - Kalpna Solanki "I would love people to find out about Backflow, what exactly it is, why it's important, and why lawmakers should be paying more attention to this so that we don't have these incidents of people accidentally, literally, being poisoned via their drinking water because it is completely preventable. That's the thing about it. It is completely preventable, and it's not a big ticket item." - Kalpna Solanki "There's a finite amount of water on this planet, and we really need to spend a bit more time looking at not just water conservation, but water treatment, water reuse and the circular water economy." - Kalpna Solanki Connect with Kalpna Solanki Phone: 778.688.9196 Email: [email protected] Website: eocp.ca Water Environment Federation (WEF) LinkedIn: in/kalpnasolanki company/eocpbcy Read or Download Kalpna Solanki's Press Release HERE Links Mentioned Join Team Scaling UP! Nation's Global 6K on May 18th British Columbia Institute of Technology for Water and Wastewater Operations Read Kalpna's Publications on Operator Digest Magazine Become a #watergeek - What is an Environmental Operator and what do they do? Water Environment Federation (WEF) Examples of Backflow Incidents in Canada 2021 Floods in Merritt, B.C.: Review and Repair Cleaning Up Edmonton's Sewer Smell Ontario Canada Petrochemicals 50,000 Residents Impact

"Don't shortcut boiler safety. Do it once, do it right, and don't put your life or someone else's life at risk." - Barry Higgins Happy days are here again! Dive deeper into the realm of steam boilers with Part 2 of our exclusive interview with the brilliant Barry Higgins from AquaChem. If you enjoyed last Friday's episode, get ready for an even more profound exploration into the intricacies of boiler management. In this episode, Barry takes us on a journey through advanced topics crucial for every water treater and industry enthusiast. Discover the significance of pH management, from its intricate relation to alkalinity to the cautionary notes on caustic demand above pH 11. Barry emphasizes the importance of precise pH meter calibration, advocating for separate probes in high pH ranges and the use of single-use cells for calibration. Explore the nuances of the blowdown system as Barry stresses the effectiveness of short, pulsating blowdowns for optimal sludge removal. Uncover the distinctions between bottom and top blowdowns and the potential pitfalls of leaving the blowdown open for extended periods. Safety measures take center stage as Barry shares a personal account, highlighting the critical importance of regular checks on low and high-level probes, weekly boiler checks, and alarm tests. Water level monitoring becomes a fascinating topic, discussing variations due to steam density, the significance of steady levels, and the importance of checking sight glasses for signs of corrosion. Barry wraps it up with insights into boiler water sampling, offering guidance on ideal sampling locations and considerations when a sample cooler is unavailable. Join host Trace Blackmore as he continues his conversation with Barry Higgins, unraveling advanced boiler checks and sharing invaluable wisdom. Get ready for a knowledge-packed episode that elevates your expertise in industrial water treatment. Happy days, indeed! Timestamps 01:00 - Trace Blackmore reminds you to share your water resources with others 03:40 - Upcoming Events for Water Treatment Professionals 08:30 - Interview with Barry Higgins, Boilers Part 2 34:30 - Lightning round questions 40:00 - Closing thoughts with Trace 48:15 - Drop by Drop With James McDonald Quotes "Do it once, do it right, and don't put your life or someone else's life at risk. It's not worth your life. Don't shortcut boiler safety. Get the steam properly in one hour, not two minutes." - Barry Higgins "You have to check all your levels and check all your probes and make sure all these alarms are working." - Barry Higgins "Jump in, you'll love working with water. If you like to solve problems this is a job for life. You will never have two days that are exactly the same." - Barry Higgins "I'm a water treater, I'm not a Magician." - Barry Higgins "Advice for water treaters on day one: Be bold. Make hard decisions that come your way, don't be scared of them. It's gonna be a roller coaster. It's gonna be up. It's gonna be down, but just go with the flow and learn. If you get a knock get back up again and and learn learn from why you failed and just keep going" - Barry Higgins Connect with Barry Higgins Phone: +353 87 987 8606 Email: [email protected] Website: www.aquachem.ie LinkedIn: in/barry-higgins-bagrsc-59030225 company/aquachem-dac Read or Download Barry Higgins' Press Release HERE Download Steam Boiler Essential Checklist HERE Links Mentioned Ep 340 Alkalinity and pH Ep 281 The One About The Power of Kindness with Kathleen Edelman Ep 117 The One With Temperament Expert, Kathleen Edelman Ep 179 Another One that Teaches Us to Communicate Better with Others Robert Boyle, Boyle's Law The Rising Tide Mastermind AWT (Association of Water Technologies) Books Mentioned Drive by Daniel Pink Traction by Gino Wickman I Said This, You Heard That by Kathleen Edelman I Said This, You Heard That, Workbook by Kathleen Edelman I Said This, You Heard That, Workbook, 2nd Edition by Kathleen Edelman Adults Guide to Kids Wiring by Kathleen Edelman Talking To Strangers by Michael Harding Drop By Drop with James In today's episode, we are going to talk about one of water's absolutely amazing properties. We are going to talk about hydrogen bonding, one of my favorite types of bonding in the atomic world. Yeah, I'm weird that way. Water is H2O or two hydrogen atoms and one oxygen atom. The two hydrogen atoms are not stuck to each other but are stuck to the oxygen atom instead. It's HOW they are stuck to the oxygen atom that makes all the difference in the universe! They are NOT stuck directly across from each other on the oxygen atom at 180 degrees like the buns on Princess Leia's hair. No buddy. That would have been disastrous for life as we know it! We would have had no hope. Instead, they are stuck at an angle; at approximately a 104.5 degree angle. Think Mickey Mouse with his two ears representing the two hydrogen atoms and his head the oxygen atom. THAT is water. This kink of an angle leads to a very

"It's my nature, I want to help people and solve their problems." - Barry Higgins Happy days! We're excited to welcome industry expert Barry Higgins of AquaChem to Scaling UP! H2O for a special two-part series unraveling the complexities of boilers. In Part 1, Barry meticulously explores the essential checklist for professionals engaged in boiler treatment. Gain profound insights into water treatment as Barry discusses pretreatment, feed water samples, condensate samples, and the crucial role played by steam traps. Delve into a comprehensive comparison of boiler standards between the US and the UK, offering a global perspective on industry best practices and regulations. Barry generously shares solutions for common issues like softener malfunctions, steam trap leaks, and optimal boiler maintenance during low periods and sudden demand spikes. This episode is an invaluable source of knowledge. Join us on this enlightening journey into the world of boiler water management, where you'll acquire practical insights to elevate your understanding of industrial water treatment. Barry's expertise, shared generously, ensures that our listeners gain actionable takeaways applicable to their daily operations. Prepare for an episode packed with knowledge, exploring the intricacies of boilers and delivering valuable lessons for water treaters and industry professionals. Happy days, indeed! Timestamps 00:01 - Trace Blackmore reminds you to think about your next step and to follow your passion 04:00 - Upcoming Events for Water Treatment Professionals 10:00 - Interview with Barry Higgins, Boilers Part 1 53:00 - Drop by Drop With James McDonald Boiler Joke: Q: How do you stop a runaway steam boiler? A: With a steam trap 😄 Quotes "I love the variety of water treatment, the characters we serve, and that we get to go somewhere new and learn new things every day." - Barry Higgins "The point of doing tests is to get data points and improve things for your customers. You want to show your customers how they are wasting or saving money." - Barry Higgins "Customers see the value of you putting the extra effort in and going the extra mile for them and let them know why you're doing it and how you're saving them money." - Barry Higgins "It's my nature, I want to help people and solve their problems." - Barry Higgins Connect with Barry Higgins Phone: +353 87 987 8606 Email: [email protected] Website: www.aquachem.ie LinkedIn: in/barry-higgins-bagrsc-59030225 company/aquachem-dac Read or Download Barry Higgins' Press Release HERE Links Mentioned The Rising Tide Mastermind Global 6K, join our team Episode 113 with James McDonald (using your five senses) Episode 318 with Ritchie Ware and Steven Taylor of WARE (Boiler) Events in Water Treatment Lori O'Donoghue of AQUACHEM DAC Steam Boiler Essential Checks Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies)

Like you, we all want our water business to be profitable. Embark on a journey to make your water business not just successful, but wildly profitable! While many believe that sales alone can solve all challenges, the truth lies in understanding the intricate dance of profitability and cash flow. In the wise words of Stephen Covey, "No margin, no mission." We all share the conviction that a thriving business is one that can afford to invest in its people and resources. Even for non-profits, the bottom line remains crucial — successful organizations, whether for-profit or not, need to pay their bills and ensure sustainability. Sales are undoubtedly a driving force, but the misconception that more sales always mean more success can lead businesses astray. Ever witnessed a company sell itself out of business on Shark Tank? It happens when the demand exceeds the capacity to deliver due to a lack of cash flow. Enter the eye-opening world of Profit and Loss statements and explore your business through the lens of the Eight Cash Flow Drivers, outlined in the groundbreaking Entrepreneurial Operating System (EOS) by Gino Wickman. These drivers — Price, C.O.G.S. (Cost of Goods Sold), Margin, Ancillary Sales, Service Time, Errors, Compensation/Labor Costs, A/R Days, and G&A Expenses — form a strategic roadmap to enhance your water business's cash flow and profitability. This new Scaling Up H2O episode unravels the secrets behind these drivers and shows how implementing them can transform your business landscape. Don't miss the chance to elevate your company's profitability starting tomorrow — tune in now to scale up your financial success knowledge! Your friend as you drive from client to client, Trace Blackmore, CWT Timestamps 01:00 - Upcoming Events for Water Treatment Professionals 04:40 - How to know if a conference is worthwhile to attend 05:30 - Showing up with a full cup mentality 10:45 - Trace Blackmore invites you to Scaling UP! Your Cash Flow 39:23 - Drop by Drop With James McDonald Quotes "Sales for sales' sake can put you out of business" - Mary Kay Ash, the founder of Mary Kay Cosmetics "No margin, no mission." - Stephen Covey, author of The 7 Habits of Highly Effective People Connect with Scaling UP! H2O Email Producer: [email protected] Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O Links Mentioned Ep 204 Being Profitable with the Boilermaker Hamburger Ep 260 Profit First Ep 267 Making a Profit Ep 315 The Intentional Growth Framework with Ryan Tansom Shark Tank TV Show on ABC The Rising Tide Mastermind Scaling UP! H2O Academy video courses Books Mentioned The 7 Habits of Highly Effective People by Stephen Covey Traction: Get a Grip on Your Business by Gino Wickman What the Heck Is EOS?: A Complete Guide for Employees in Companies Running on EOS by Gino Wickman Drop By Drop with James In this week's episode, we're thinking about what happens when a large steam user in a facility suddenly starts using steam. What happens inside the boiler? How is the steam pressure impacted? How does the water level change in response to this suddenly large steam demand? When is feedwater triggered? What is the impact of this cooler feedwater upon the hotter water inside the boiler? How could this impact steam output rate? Could it cause boiler carryover and why? How could low level alarms be triggered if the high demand continued long enough? The answers are actually very interesting and interrelated. Spirax Sarco has a nine-part series on YouTube called "The Inside Story." This is a CLASSIC series that every industrial water treatment professional should watch. They actually let you view inside the boiler as steam is being produced and show what happens at low pressures, high pressures, increased demand, etc. If you've already seen the series, they are worth watching again. If you haven't seen it, get your popcorn and pocket protector, because you're in for a treat! Part 6 addresses the topic of today's Drop by Drop episode on increased demand. I'll be sure to get the links to Trace so he can hopefully include them into the show notes for this episode. Otherwise, if you search for "steam boilers the inside story" in your favorite search engine, you are likely to find the series. Spirax Sarco's Steam Boilers - The Inside Story: Part 1 - Introduction Steam Boilers – The Inside Story: Part 2 – Basic Boiler Control Steam Boilers – The Inside Story: Part 3 – Water Level and Gauges Steam Boilers – The Inside Story: Part 4 – Feed Water Control Steam Boilers – The Inside Story: Part 5 – Low Pressure Operation Steam Boilers – The Inside Story: Part 6 – Increased Demand Steam Boilers – The Inside Story: Part 7 – Very High Demand Steam Boilers – The Inside Story: Part 8 – TDS Control Steam Boilers – The Inside Story: Part 9 – Summary 2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be awa

"Pre-treatment is the key to everything." - Dr. Kelle Zeiher Learn about the profound impact of cutting-edge technology on the realm of industrial water treatment, accompanied by the insights of esteemed reverse osmosis specialist, Dr. Kelle Zeiher from Garratt-Callahan. With over three decades of dedicated experience in the water industry and a distinguished background in chemistry, Dr. Zeiher shares invaluable insights into the transformative synergy between advanced technology and the pivotal role of water treaters. At the heart of our conversation is Dr. Zeiher's revolutionary technology, AROS (Aqueous Reuse Optimization System), a groundbreaking solution allowing for multiple cycles of water usage, unlocking unprecedented opportunities in water treatment efficiency. Join us as we delve into how this winning duo of technology and water treaters is redefining standards in equipment health, water optimization, and overall sustainability. This data-driven water episode illuminates the global demand for water and the challenges tied to shortages, despite Earth's abundant water resources. Dr. Zeiher explores how variations in water usage and availability underscore the critical need for sustainable water management. Discover the concept of a "water footprint" and its implications, showcasing the amount of water required to produce everyday items like gasoline, steel, cars, cell phones, and data. Delve into the challenges of water management, particularly in cooling processes for industrial applications. Dr. Zeiher introduces a patented process designed to recycle and reuse water efficiently, addressing the challenge of liquid discharge in industrial settings. The episode emphasizes the importance of respectful communication with customers, understanding their specific challenges, and presenting tailored solutions. Learn about quick wins for water treaters, focusing on chemical treatments to maintain system health, control scale, fouling, and corrosion, along with implementing pre-treatment strategies. For water treaters seeking to enhance their expertise and contribute significantly to sustainable water usage, this episode offers a wealth of knowledge and inspiration. Tune in for a journey into the future of water treatment, where technology and the expertise of water treaters harmonize to maximize water's potential. Timestamps 01:00 - Trace Blackmore invites you to read Daniel Pink's book, Drive and introduces you to the three concepts from the book: Autonomy, Mastery, and Purpose 05:30 - Upcoming Events for Water Treatment Professionals 8:30 - Interview with Dr. Kelle Zeiher of Garratt-Callahan 45:00 - Trace's challenge to you: write and present a technical paper 48:30 - Drop by Drop With James McDonald Quotes "Pre-treatment is the key to everything." - Dr. Kelle Zeiher "I help industries save money and keep their equipment in better health over the long haul. I help keep all of the water in our world safer and more readily available for people to use and enjoy." - Dr. Kelle Zeiher "When it's a large system, there are costs and benefits everywhere." - Dr. Kelle Zeiher "We cannot always get to zero, but we can try." - Dr. Kelle Zeiher "Yes, it's going to cost you money - all solutions cost money, but are you spending the money wisely, and what are you getting for it?" - Dr. Kelle Zeiher Connect with Kelle Zeiher Phone: 630.660.3457 Email: [email protected] Reverse Osmosis email: [email protected] Website: garrattcallahan.com LinkedIn: in/kelle-zeiher-6bab221 company/garratt-callahan-company Read or Download Kelle Zeiher's Press Release HERE Check out Kelle's mystery, romance, and adventure books: kellezriley.net Links Mentioned Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink Episode 347 with Emily E. Lewis of Clyde Snow & Sessions Episode 307 with Bowen Engineering and the International Water Conference (IWC) Innovative Water Treatment Supports Conservation by Kelle Zeiher Kelle Z. Riley's Undercover Cat Series Erin Brockovich directed by Steven Soderbergh (Watch on Prime Video) The Big Bang Theory created by Chuck Lorre and Bill Prady (Watch on Max - Prime Video) Garratt-Callahan's Water Treatment Technologies Industrial Water Conference The Rising Tide Mastermind Submit a Show Idea Books Mentioned Drive: The Surprising Truth About What Motivates Us, by Daniel Pink Undercover Cat Series by Kelle Z. Riley The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell The Poisoner's Handbook: Murder and the Birth of Forensic Medicine in Jazz Age New York by Deborah Blum Reverse Osmosis: A Practical Guide for Industrial Users by Wes Bryne Reverse Osmosis: Industrial Processes and Applications 2nd Edition by Jane Kucera The NALCO Water Handbook, Fourth Edition by Ecolab Drop By Drop with James It's in the middle of winter. It's cold. You've had a long day as an industrial water treatment professional battling scale, corrosion, unwanted microbiological activity, and ineffic

Welcome to another enriching episode of "Scaling UP! H2O," your go-to education podcast created by and for water professionals. Join us as we learn together with lab partner and three-time guest, Mike Standish, Vice President of Water Additives at MFG Chemical. In this episode, discover valuable insights and expertise from Mike, a seasoned professional who has been working extensively in water since 1986. In today's interview, Mike shares insights on his recent technical paper titled "Purposely Built - Introduction of a New Copolymer for Multifunctional Applications." Explore copolymer innovations, unraveling the complexities and gaining a deeper understanding of their multifunctional applications. As we scale up on knowledge, Mike guides us through the past, present, and future trends in polymer technology. Join the community of water professionals seeking growth, learning, and connection in the best industry in the world – water. Don't miss this opportunity to elevate your understanding of copolymer innovations in water treatment on "Scaling UP! H2O." Timestamps 01:00 - Trace Blackmore invites you to celebrate our 350th episode! 04:00 - AWT's technical training offerings 10:50 - Interview with Mike Standish about his paper: "Purposely Built - Introduction of a New Copolymer for Multifunctional Applications" 46:30 - Drop by Drop With James McDonald Quotes "The one point I would make is that since the 1980s, everything has been a variation on the same theme. What we use today, it doesn't matter what brand of product you use: Copolymer, Terpolymer, Tetrapolymer, or whatever - it's all a variation on the theme of carboxylate-sulfonate and then potentially the addition of the nonionic monomer as the enhancer." - Mike Standish "At least 80 % of the copolymers that you're going to see out there are going to contain AA/AMPS as the monomer." - Mike Standish "Systems that can impart very, very different properties to the polymer, so you need to engage with your supplier and really, you know, kind of ask those next levels of questions because you know Polymer A is not the same as Polymer B." Connect with Mike Standish Phone: 423.316.9877 Email: [email protected] Website: www.radicalpolymers.com mfgchemical.com LinkedIn: in/mike-standish-7890627 Read or Download Mike Standish's Press Release HERE Links Mentioned AWT's Technical Training WEST - March 6 to 9, 2024 in Frisco, Texas EAST - April 17 to 20, 2024 in Cleveland, Ohio Episode 14 with Mike Standish Episode 176 where Mike Standish talked about Tagged Polymer Technologies Episode 31 with Mark Lewis Episode 34 (another episode) with Mark Lewis Episode 112 where Mark Lewis interviewed Trace Blackmore Episode 125 with Justin Ranger Purposely Built - Introduction of a New Copolymer for Multifunctional Applications The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) Media Mentioned Book: Killers of the Flower Moon written by David Grann Movie: Killers of the Flower Moon directed by Martin Scorsese (Watch on Apple TV+) Documentary: The Doughnut King directed by Alice Gu (Watch on Hulu) Documentary: Honeyland directed by Tamara Kotevska (Watch on HBO Max) Drop By Drop with James In today's episode, we're thinking about the cooling tower conductivity setpoint. Picture it, if you will. The cooling tower is running like normal. As water flows, recirculates, and evaporates, we see the conductivity continues to increase. Then it happens. The conductivity reaches its setpoint on the controller. Then what? Seriously, what literally happens next? Does the controller immediately send a signal to the blowdown valve to open up? How does the controller's deadband or differential or whatever your controller manufacturer chooses to call it come into play? The controller uses a deadband so the blowdown valve does not try to chatter open and close as the conductivity fluctuates from being EXACTLY on the setpoint to NOT being exactly on the setpoint. Such chatter trying to open and close the valve could very quickly wear a valve out as well as the relays in the controller itself. Plus, the valves may not even be given enough time to reach their minimum energize times. Does the deadband sandwich your conductivity setpoint or is it a one-way setup where it starts at the setpoint? For example, if your conductivity setpoint is 1,000 microsiemens and your deadband is 100 microsiemens, would your blowdown valve first open at 1,000 or 1,050 microsiemens? This will depend upon your setup in the controller and the options the manufacturer has made available to you. Another point to consider is whether any biocide lockout timers are currently active which would prevent the cooling tower from blowing down during a biocide application. Once your blowdown valve is actually open, though, does the cooling tower conductivity start to drop IMMEDIATELY? Have you ever thought about this before? The answer is, actually,

"Traditionally, the Achilles' heel of using membrane technology with wastewater, especially industrial wastewater, is the irreversible loss of performance due to fouling." - Chris Drover Welcome to Scaling UP! H2O, the go-to resource for professionals in the extraordinary world of industrial water treatment. In today's episode, we're excited to unveil a revolutionary ultrafiltration technology that promises to redefine wastewater treatment. Our guest, Chris Drover, CTO & Co-Founder at ZwitterCo, Inc., introduces us to their groundbreaking Zwitterion-based filtration technology, offering a game-changing alternative to traditional membrane systems. Discover the unique hydrophilic properties of Zwitterions that make these membranes resistant to fouling, a common challenge in industrial wastewater treatment. Unlike traditional membranes, ZwitterCo's technology excels at removing oil, grease, organic biopolymers, algae, viruses, and bacteria, positioning it at the forefront of ultrafiltration solutions. If you're grappling with issues related to uptime, cleaning costs, or seeking a more sustainable water treatment solution, this episode is tailor-made for you. Uncover the answers to pressing questions such as: What sets ZwitterCo's technology apart? How does it compare to traditional water treatment methods? What percentage of oil and emulsifiers can it handle in wastewater? Learn about the frequency of membrane cleaning with bleach, real-world applications, and the strategic balance between economic and environmental considerations. Whether you're dealing with landfill leachate, meat processing, or navigating the complexities of water treatment, join us to gain invaluable insights into a transformative technology designed for industrial water treaters. Scale up your knowledge today to ensure your system scales up efficiently. Tune in and stay ahead of the curve in industrial water treatment innovation! Timestamps 01:00 - Trace Blackmore thanks you for being part of the global Industrial Water Treatment Community 05:00 - Upcoming Events for Water Treatment Professionals 09:15 - Drop by Drop With James McDonald 12:00 - Interview with Chris Drover, the CTO & Co-Founder at ZwitterCo, Inc. 45:30 - Lightning Round Questions 53:00 - In memory of a water professional we lost not that long ago, Rob Ferguson of WaterCycle, please become a mentor in 2024 and pour your knowledge into the next generation of water professionals Quotes "What Zwitterions do for membranes is by building these membranes out of zwitterionic materials, we can give them this really hydrophilic property that makes them virtually immune to the type of fouling, that permanent absorption of oil and organics into the pores of a membrane." - Chris Drover "A neat thing about Zwitterions is that oils and other organics have a really hard time sticking to them and absorbing them because they're just soaking up water." - Chris Drover "Traditionally, the Achilles' heel of using membrane technology with wastewater, especially industrial wastewater is the irreversible loss of performance due to fouling and keeping them performing for long enough to recoup the investment, that's what our market focuses on unconventional waters that have a lot of challenges with membrane fouling." - Chris Drover Connect with Chris Drover Phone: 508.562.9916 Email: [email protected] Website: zwitterco.com LinkedIn: in/cdrover company/zwitterco-inc Links Mentioned Tangential Flow Model What is a Zwitterion? Tufts University Aquatech Conference Rob Ferguson of WaterCycle in episode 43 "The One With The Water Cycle Guy" The Rising Tide Mastermind Scaling UP! H2O Academy video courses Books Mentioned MARS TRILOGY: Red Mars, Green Mars, and Blue Mars by Kim Stanley Robinson The Nature of Technology: What It Is and How It Evolves by W. Brian Arthur Drop By Drop with James In today's episode, I have a useful little quote from the 2021 edition of the "Consensus on Operating Practices for the Control of Feedwater and Boiler Water Chemistry in Industrial and Institutional Boilers" (catchy title!) by the American Society of Mechanical Engineers or ASME. It says, "Where a choice is available, the reduction or removal of objectionable constituents by pretreatment external to the boiler is always preferable to, and more reliable than, management of these constituents within the boiler by internal chemical treatment, which involves boiler blowdown and chemical feed to the boiler system." Chew on that for a minute. "Where a choice is available, the reduction or removal of objectionable constituents by pretreatment external to the boiler is always preferable to, and more reliable than, management of these constituents within the boiler by internal chemical treatment." As vital and important as internal chemical treatment is to a boiler, consider all the ways it could fail. Would you rather manage hardness in your boiler with internal chemical treatment or by using pretreatment such as a water

"Credentials have been one of the most important ways to help promote public health and safety and prevent disease, dismemberment, or death." - Christoph Lohr Elevate your expertise in water treatment by diving into this enlightening episode, where we explore the realm of certifications and their profound impact on the water treatment community. Join Christoph Lohr, Vice President of Technical Services and Research at IAPMO, an advocate for education and collaboration, as he unravels the world of credentials, codes, and the driving force of litigation in shaping cutting-edge water system designs. Discover the wealth of educational opportunities offered by IAPMO (The International Association of Plumbing & Mechanical Officials) and how pursuing certifications like ASSE 12080 (Professional Qualifications Standard for Legionella Water Safety and Management Personnel) can pave the way for a brighter tomorrow. Christoph delves into the nuances of several certifications, shedding light on their significance for water treaters. Unravel the debate on pronouncing ASSE's (American Society of Sanitary Engineering) "12080" correctly—hint: it's "twelve thousand eighty." Gain valuable knowledge on the ASSE 12080 certification process, how plumbers and water treaters can learn from one another to improve public health, how to become involved with standards, the buffet of options for plumbing design and installation plumbing codes, and preventing water-borne illness through collaboration. Furthermore, this episode touches on IAPMO's Water Demand Calculator replacement for Hunter's Curve and its profound impact on pipe size, stagnation, biofilm, and the factors contributing to Legionella growth. For industrial water treaters, this episode serves as a treasure trove of information, guiding them in selecting certifications aligned with their career aspirations. Christoph's expertise illuminates the importance of certifications in building a knowledgeable workforce for water management programs, ultimately contributing to enhanced public health. Tune in, scale up your education, and embark on a journey towards a more impactful and informed career in water treatment. Timestamps 01:00 - Trace Blackmore encourages you to get your CWT in 2024 06:25 - Drop by Drop With James McDonald 09:35 - Interview with Christoph Lohr, Vice President of Technical Services and Research at IAPMO, about the importance of credentials for water professionals 55:00 - A bit more about IAPMO (The International Association of Plumbing & Mechanical Officials) Quotes "The true benefit of a certification is that it gets everyone speaking the same language. The real strength is that it gets everyone on the same page." - Christoph Lohr "The plumbing industry needs industrial water treaters and industrial water treaters need the plumbing industry. It's a really symbiotic relationship." - Christoph Lohr "One of the biggest misnomers that people think about plumbing codes is that they are restrictive. We have to realize when it comes to plumbing design and installation, that plumbing codes are more like a buffet of options than a restrictive methodology." - Christoph Lohr Connect with Christoph Lohr Phone: 248.736.4940 Email: [email protected] Get involved with IAPMO: [email protected] IAPMO Website: IAPMO.org UniformCodes.org LinkedIn: in/christoph-lohr-pe company/iapmo Listen to the The Authority Podcast: Plumbing and Mechanical on your favorite podcast player or on YouTube. Read or Download Christoph Lohr's Press Release HERE. IAPMO Links Mentioned Get involved with IAPMO - [email protected] The Authority Podcast's episode with Trace Blackmore AWWA IAPMO 2022 Manual - The Safe Closure and Reopening of Building Water Systems IAPMO and AWWA's Recommended Practices for the Safe Closure and Reopening of Building Water Systems IAPMO's Uniform Plumbing Codes IAPMO's Water Demand Calculator ASSE/IAPMO/ANSI Series 12000-2021 IAPMO's Water Efficiency and Sanitation Standard (WE•Stand) Organizations and Articles Mentioned The Risks of Sizing Plumbing Systems Using Hunter's Curve Dr. Janet Stout's Special Pathogens Laboratory AWT (Association of Water Technologies) The International Water Conference (IWC) Emerging Water Technology Symposium (EWTS) American National Standards Institute (ANSI) NASEM's article Management of Legionella in Water Systems National Academies of Sciences, Engineering, and Medicine (NASEM) The National Academies of Sciences, Engineering, and Medicine Plumbing & Mechanical Engineer Manual of Water Quality for Plumbing Industry Professionals and Building Managers The Environmental Science, Policy and Research Institute (ESPRI) American Society of Plumbing Engineers (ASPE) ASPE Engineering Methodologies to Reduce the Risk of Legionella in Premise Plumbing Systems Plumbing Manufacturers International (PMI) National Fire Protection Association (NFPA) Water In Healthcare Facilities: The Public Health And Economic Nexus Inte

"With water, everybody loses or everybody wins." - Emily Lewis Embark on a transformative journey into the intricate world of water management with Emily E. Lewis on the latest episode of Scaling UP! H2O Podcast. Join us as Emily, Director and Shareholder, Co-Chair of Clyde Snow & Sessions' Natural Resources and Water Law Practice Group, unravels the complexities of water law, making it not just informative but relevant to your daily life as a water professional. In this episode, Emily shares her wealth of expertise, garnered from advising a diverse clientele, including individual water right owners, municipalities, and mining companies. As the Utah Water Banking Project Manager and host of the Ripple Effect podcast, Emily brings a unique perspective that transcends the confines of Utah, offering insights that resonate with water professionals nationwide. Delve into the future of water management as Emily discusses regulations, permits, and laws related to groundwater and water access. No need for legal jargon; Emily breaks down the role of water attorneys, offering practical insights into water laws, discharge and runoff permits, and the delicate balance between water quality and quantity. This isn't just theory; Emily addresses the real challenges you, as water treaters, face daily – from increasing water demands and population growth to the pressing need for innovative water management strategies. Gain the tools to have meaningful conversations with customers, stay abreast of local water legislation, and empower yourself to contribute when water laws are on the table in your state. Emily shares real-world examples, such as the Utah Water Banking Project, showcasing how a drought-stricken state overcame water challenges with inventive marketing strategies. Learn from a century of water management in Utah and understand the unique water challenges faced by water management of the Great Salt Lake. Discover collaborative efforts between industrial water treatment teams and legal experts, providing you with a roadmap to shape effective water policies. For Emily, water access is not just about wins and losses; it's about collective victories and shared successes. Timestamps 01:00 - Trace Blackmore shares the best unexpected Christmas gift he got 06:00 - Upcoming Events for Water Treatment Professionals 09:00 - Drop by Drop With James McDonald 12:30 - Interview with Emily E. Lewis the Director and Shareholder, Co-Chair of Natural Resources and Water Law at Clyde Snow & Sessions Quotes "The ability to drop a well and get more water is getting more and more limited, and physically the water is not there, and then legally it's a heavily regulated space these days." - Emily E. Lewis "With water, everybody loses or everybody wins." - Emily E. Lewis "In the West, we are in an acute water crisis. We do not have very much water and we have ballooning populations and ballooning needs. As we grow, where are we getting the water to support our new growth?" - Emily E. Lewis "In Utah, 70% of our water is used by agriculture and so we are working hand in hand with our agricultural partners to try and figure out ways to make those operations as efficient as possible because we really want to also keep our agricultural community. You know the solution is not to dry up Ag. The solution is to work with Ag." - Emily E. Lewis Connect with Emily E. Lewis Email: [email protected] Website: www.clydesnow.com Utah Water Banking Project LinkedIn: in/emily-e-lewis-4a50321b company/clyde-snow-&-sessions Emily also teaches Water Law for Professionals at the University of Utah Listen to Ripple Effect – A Podcast Putting Water in Context HERE Read or Download Emily Lewis' Press Release HERE Utah's Five Key Milestones to Successful Water Marketing Links Mentioned Water Marketing Strategy Report The Ripple Effect Podcast Natural Resources and Water Law Practice Group - Clyde Snow Ep 166 Reading The Raven Undone (The Sweater Song) by Weezer State of Utah's Water Rights Handbook Kevin Mercer - RainGrid, Inc Aquacycl - Industrial Wastewater Treatment Solutions Margaret Mitchell House in Atlanta John Wesley Powell - Former Director of the United States Geological Survey The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) Books and Articles Mentioned A Mystery of Mysteries: The Death and Life of Edgar Allan Poe by Mark Dawidziak Betz Handbook of Industrial Water Conditioning (9th Ed) by Betz Laboratories The New York Times' Uncharted Waters: America Is Using Up Its Groundwater Like There's No Tomorrow New York Times Opinion: Getting Real About Coal and Climate by Paul Krugman Natural Law and Prior Appropriation in Water Law (Page 46) by Robert W. Adler Gone With The Wind by Margaret Mitchell Beyond the Hundredth Meridian: John Wesley Powell and the Second Opening of the West by Wallace Stegner Angle of Repose by Wallace Stegner Drop By Drop with James In today's episode, we're

Welcome to a groundbreaking episode of Scaling UP! H2O, where we delve into the innovative world of Legionella pneumophila management in evaporative cooling water systems. Loraine Huchler, P.E., CMC®, FIMC of Martech Systems, joins our host Trace Blackmore to unravel the complexities and share valuable insights from her technical paper titled: "Managing Legionella Using an Innovative Bacterial Control System and Rapid Genetic Legionella Testing." The challenges of combating Legionella in cooling water systems are vast, but Loraine introduces us to a game-changing on-site, on-line, rapid genetic test method for Legionella and an ingenious plasma disinfection system (PDS). These advancements not only address the longstanding issues of ineffective biocide treatment strategies but also provide timely Legionella test results. In this educational interview, Loraine guides us through the results of a comprehensive laboratory study conducted on a model cooling tower. She discusses the application of the on-site, rapid genetic test method for Legionella and shares findings from a subsequent study conducted on a cooling tower at a corporate headquarters of a medical device company. The documented validity of the results highlights the practical value of these innovative approaches. Tackling key questions, Loraine provides practical insights into Legionella growth techniques, testing methods, biofilm management, and effective treatment strategies. Delving into the specifics, she addresses fundamental queries such as how to measure biofilm, assess treatment method effectiveness, determine Legionella testing frequency, and manage challenges like low flow or dead legs. Throughout the conversation, Loraine maintains a positive and educational tone, offering not only valuable information but also actionable advice for water treaters worldwide. Her expertise shines as she shares conclusions drawn from her research and provides insightful recommendations for biofilm management and Legionella risk mitigation. Curious about the key takeaways from Loraine's study? Join us on the Scaling UP! H2O podcast to uncover the groundbreaking discoveries and practical applications that will reshape your approach to Legionella management. Tune in today for a journey into the future of water treatment. Timestamps 01:00 - Trace Blackmore challenges you to set annual goals this January 08:30 - Upcoming Events for Water Treatment Professionals 12:00 - Drop by Drop With James McDonald 13:45 - Interview with Loraine Huchler P.E., CMC®, FIMC about her technical paper titled: "Managing Legionella Using an Innovative Bacterial Control System and Rapid Genetic Legionella Testing." 44:12 - Lightning round questions Quotes "If you don't have biofilm, you don't have Legionella." - Loraine Huchler "Biofilm is insulating; it's 4-5 times more insulating than calcium carbonate." - Loraine Huchler "I was surprised by the efficacy of the nonthermal plasma." - Loraine Huchler "Dead legs are a known hazard for Legionella." - Loraine Huchler "Biofilm causes a lot of health problems and increases your electrical costs." - Loraine Huchler Connect with Loraine Huchler P.E., CMC®, FIMC Phone: 609.865.8151 Email: [email protected] Website: www.martechsystems.com LinkedIn: in/loraine-huchler Twitter: @WaterTalk Read or Download Loraine Huchler's Press Release HERE Published Articles by Loraine Huchler P.E., CMC®, FIMC TP22-24: Managing Legionella Using an Innovative Bacterial Control System and Rapid Genetic Legionella Testing IWC 23-33: Passivation in Steam Generating Systems Operating Practices for Industrial Water Management, Influent Water Systems by Loraine Huchler Loraine will be presenting her paper, Design Guide: Compatibility of Materials of Construction for Evaporative Cooling Water Systems, at the 2024 Annual Conference and CTI Expo in Houston, Texas. To register, go HERE. Links Mentioned Ep 345 Scaling UP! Relationships: Navigating the Waters of Connection Ep 344 Toasting Triumphs: Reflecting on A Year of Water Wisdom Ep 339 with Jane Kucera - Reverse Osmosis The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea 2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu. Books Mentioned Audible Operating Practices for Industrial Water Management, Influent Water Systems by Loraine Huchler The Sum Of All Fears by Tom Clancy Companions In Christ by Reuben Job The 7 Habits of Highly Effective People by Stephen Covey The 12 Week Year by Brian P. Moran and Michael Lennington Reverse Osmosis: Industrial Processes and Applications 2nd Edition by Jane Kucera Woke, Inc.: Inside Corporate America's Social Justice Scam by Vivek Ramaswamy Drop By Drop with James In today's episode, we're asking "What if?" What if a cooling tower's blowdown valve gets stuck open. What would happen? Sure, the conductiv

On this special episode of Scaling UP! H2O, your host Trace Blackmore takes a detour from our usual industrial water treatment discussions to delve into a profound topic that resonated deeply with him in 2023. Join Trace as he shares insights from the game-changing book, "The Relationship Cure: A 5 Step Guide to Strengthening Your Marriage, Family, and Friendships" by the esteemed Dr. John Gottman. Discover the transformative power of understanding and combating the "4 Relational Horsemen": Criticism, Contempt, Defensiveness, and Stonewalling. Trace unpacks these destructive communication patterns and reveals how they can erode the fabric of relationships, whether personal or professional. In this episode, you'll gain timeless tools to douse the flames of relational friction before they become an uncontrollable bonfire. Dr. Gottman's principles aren't just about salvaging troubled relationships; they're a compass for building stronger connections with those in your circle. As we step into 2024, Trace guides you through practical applications of these principles, ensuring that your most important asset—your relationships—flourish and thrive in the coming years. Tune in, and embark on a journey towards healthier, more fulfilling connections. Because when we invest in our relationships, we're investing in a successful and rewarding 2024 and beyond. Timestamps 01:00 - Trace Blackmore asks you to reflect on 2023's victories and plan for this year with the 12 Week Year 04:20 - Upcoming Events for Water Treatment Professionals 11:00 - Drop by Drop With James McDonald 14:15 - The purpose of relationships and inspiration for this episode 18:30 - Reminders about what we've learned about relationships from Kathleen Edelman, Major Dick Winters, and Tim Fulton 21:12 - Introduction to "The 4 Relational Horsemen" from Dr. Gottman: Criticism, Contempt, Defensiveness, and Stonewalling Quotes "Our life is all about the relationships we have." - Trace Blackmore "We need to diffuse situations, acknowledge what people are going through, and ultimately make the relationship better." - Trace Blackmore "Stop and think: how do I take responsibility and not shift the blame to the other person?" - Trace Blackmore "The Temperaments is one of the best things I've ever done to understand myself and every key relationship in my life." - Trace Blackmore "Today is a great day to build relationships and to make this year a year of kindness, a year of building relationships." Connect with Scaling UP! H2O Email Producer: [email protected] Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O Links Mentioned Ep 344 Toasting Triumphs: Reflecting on A Year of Water Wisdom (Last episode of 2023) Ep 132 Pinks and Blues: 12 Week Year Ep 179 with Kathleen Edelman - Communicate Better with Others Ep 281 with Kathleen Edelman - Power of Kindness Ep 117 with Kathleen Edelman - The One With Temperament Expert Kind Words Are Cool Band of Brothers - 2001 Miniseries Ep 22 with Tim Fulton Ep 280 with Tim Fulton - Retaining Top Talent Dr. John Gottman's 6 Things that Predict Divorce Dr. John Gottman's 4 Horsemen of Conversations The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) Books: Drop by Drop: Articles on Industrial Water Treatment by James McDonald The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months by Brian P. Moran, Michael Lennington I Said This, You Heard That 2nd Edition (2023) by Kathleen Edelman I Said This, You Heard That (Workbook) by Kathleen Edelman The Relationship Cure: A 5 Step Guide to Strengthening Your Marriage, Family, and Friendships by John M. Gottman The Seven Principles for Making Marriage Work: A Practical Guide from the Country's Foremost Relationship Expert, Revised and Updated by John M. Gottman The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey The Emotional Bank Account by Franklin Covey Beyond Band of Brothers: The War Memoirs of Major Dick Winters by Dick Winters 2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu. Drop By Drop with James McDonald In today's episode, we're wandering through a reverse osmosis unit. Starting after the pump just when the water enters an 8" RO membrane element itself. Imagine it, if you will. Imagine the water flowing into the feed channels between the membrane envelopes themselves. Imagine the pressure. Think about how suspended solids could behave at this entry point, if they made it beyond the prefilters. How might any suspended solids interact with the feed spacer material or surface of the membrane? Think about where any chlorine allowed into the RO system would start to impact first. What damage could it do? How soon? We have not passed through the RO membrane i

As we bid farewell to 2023, let's come together for a joyful celebration on the Scaling UP! H2O podcast with your host, Trace Blackmore, in this special year-end episode, "Toasting Triumphs." Take a deep dive into the ocean of water treatment wisdom and growth that characterized the past year. In this episode, we unravel the highlights, explore your favorite episodes, the invaluable lessons learned, and extend heartfelt gratitude to our exceptional listeners, the generous podcast guests, the CWT graduates thirsting for growth, and every remarkable personal milestone achieved throughout 2023 – a year truly worth celebrating. Embark on this journey of reflection, appreciation, and insight, delving into the fascinating world of water treatment! Join us as we clink glasses to the triumphs and lessons of the past year, paving the way for an even more enriching 2024. Cheers to the shared passion for knowledge and growth in the best industry in the world, water treatment! Timestamps 1:00 - Merry Christmas and a Happy New Year 3:00 - Thank you to Mike Standish, our Sponsors, and James McDonald 7:50 - Sneak peek of James McDonald's 2023 podcast episodes 9:00 - Celebrating our most popular episodes 15:00 - Submit a show idea for Legionella Month 18:30 - Launching the Scaling UP! H2O Academy and the CWT Prep Course 23:00 - Thank you to new CWTs in 2023 24:00 - Take advantage of our Events page 27:00 - Trace's Personal Achievements and Milestones 42:00 - Encounters with Influential Individuals: Jane Kucera, Andy Stanley, Kathleen Edelman 52:00 - Upcoming Events for Water Treatment Professionals 57:21 - Periodic Water Table With James McDonald Periodic Water Table With James McDonald # 51 Why and how is cobalt used in industry water treatment? What products do you use with cobalt in them? Can cobalt ever precipitate out of solution and cause problems? Under what conditions can this happen? Can cobalt in a product become a foulant or degradation catalyst for an RO membrane if used? Periodic Water Table With James McDonald # 52 With everything happening during Industrial Water Week on the podcast, we didn't have room for that week's edition, but don't worry, because the 52nd and last Periodic Water Table with James topic is none other than… Water or H2O or dihydrogen monoxide or even oxidane, the IUPAC-compliant name for water. There are many names for water. It has inspired art, poetry, music, architecture, comics, inventions, love, and more. It has helped both create and destroy civilizations. It is at the very heart of what you and I do every day as we practice the noble profession of industrial water treatment. It is water. How much do you know about water though? Why is water a liquid at room temperature when other molecules of similar or even heavier molecular weights are gasses? How does its density change with temperature? How conductive is pure water? Is water a stable molecule or does it ever disassociate? Have you taken out a steam table lately and looked at the trends as pressures and temperatures change? Take this opportunity to dig in and learn more about water…drop by drop. Our listener's favorite 2023 episodes: Ep 300 with Chris Yee - Building the Best Multigenerational Workforce, Part 1 Ep 319 Pinks and Blues: Legionella Month Kick Off Ep 320 with Dr. Janet Stout - Legionella Prevention: Insights, Updates, and Actionable Advice Ep 321 with Dr. Alberto Comazzi - The Pros and Cons of Legionella Disinfectant Options Ep 336 Swati Sharma - Innovations in Sunflower Oil Wastewater Solutions Links Mentioned Legionella Resources Page CWT Practice Course IWC Conference The Rising Tide Mastermind World Vision Global 6K North Point Community Church Andy Stanley - the best motivational speaker of our generation Alton Brown - influencer in my style of podcast shows Kathleen Edelman - using kind words Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) Flower Garden Banks National Marine Sanctuary - Texas Diving in Bonaire - Southern Caribbean Take Special Pathogen's Lab 3-day training and get certified to the ASSE/IAPMO/ANSI 12080 Standard: Professional Qualifications Standard for Legionella Water Safety and Management Personnel Episodes Mentioned Ep 014 Mike Standish Ep 117 Kathleen Edelman - The One With Temperament Expert Ep 179 with Kathleen Edelman - Communicate Better with Others Ep 281 with Kathleen Edelman - Power of Kindness Ep 292 Scott Wozniak - Customer Experience Engine Ep 295 with Jeff Garratt, part 1 - Keep Employees Happy Ep 296 with Jeff Garratt, part 2 - Lead a Successful Multigenerational Company Ep 310 with Louis Godbout and Simina Alungulesa - Carryover Ep 322 with Brent Baird - Flow Meters Ep 324 with Chelsea Farmer - Career Possibilities in Industrial Water Treatment Ep 328 Pretreatment Monday 2023 Ep 329 Boiler Tuesday 2023 Ep 330 Cooling Wednesday 2023 Ep 331 Wastewater Thursday 2023 Ep 332 Careers Friday 2023 Ep 335 Pinks and Blues: Enhanced Chiller

Dive into the world of water professionals with a seasoned thought leader, Adam Tank, co-founder of Transcend, as he guides you through the maze of marketing challenges in the water sector. In this episode, Adam brings over 15 years of industry expertise to unravel the complexities of building an online presence for water companies. Feel the tug of limited time and budget? Adam Tank understands the struggle. Join us for a candid conversation infused with humor and anecdotes as we explore Adam's water journey. Whether you're just starting your online presence or a marketing enthusiast in the water treatment industry, Adam shares practical insights on the dos and don'ts of marketing, the impact of social media, and effective budgeting and communication strategies. This episode promises more than just knowledge; it's a journey toward clarity in your marketing strategies. Adam's powerful wisdom unfolds as he declares, "Social media, used properly, is the most powerful network building and brand building tool that has ever existed in the history of the world." Don't miss the chance to gain a unique perspective and elevate your approach to marketing in the water treatment realm. Tune in for a wealth of actionable insights and discover the secrets to authentic engagement. Enhance your marketing strategies with Adam Tank's expertise, and let's navigate the waters of the industry together. Timestamps 1:00 - Trace Blackmore emphasizes continuous learning to prevent burnout 8:00 - Call to action: Leave reviews, like, and subscribe to the podcast 12:18 - Upcoming events for water treatment professionals 23:00 - Introduction of Adam Tank and discussion on mentorship 29:55 - Importance of digital presence and advice for starting marketing 32:00 - Customer engagement and rules for creating a message 38:00 - Consequences of not investing in marketing 41:00 - Exploring different social media types and content strategies 50:00 - Advice on budgeting for marketing 52:00 - Humorous stories about dealing with online critics 58:00 - Reflection on the impact of positive feedback from fans 1:02:00 - Lightning round questions 1:07:00 - Closing thoughts and a sneak peek of James McDonald's 2024 podcast episodes Quotes "The internet is an amazing vehicle for serendipity. Start small. Don't overthink it. Share about your day and go from there."- Adam Tank "People want to connect with people. People want to connect with people who they like and trust."- Adam Tank "Authenticity. Authenticity is key when using social media platforms." - Adam Tank "Social media, used properly, is the most powerful network building and brand building tool that has ever existed in the history of the world."- Adam Tank "Going viral isn't the goal, the goal is to find a tribe of people online." - Adam Tank "Start with a single post. Start with a single reshare. Write a couple of sentences, put it out into the world, and see what happens." - Adam Tank Connect with Adam Tank Phone: 913.940.4381 Email: [email protected] Website: www.adamtank.com Transcendinfra.com Podcast: Water We Talking About LinkedIn: in/adamtank company/transcend-infra Read or Download Adam Tank's Press Release HERE Links Mentioned Water We Talking About Podcast Write of Passage Online Writing Course Build Your Second Brain Evernote Monday.com WEF video game "Water 2050" The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea Episodes Mentioned Ep 181 with Jim Lauria and Adam Tank - Social Media Water Geeks Ep 279 with Jim Lauria and Adam - Water We Talking About Hosts Ep 22 with Tim Fulton Ep 230 with Walid Khoury Ep 278 with Antoine Walter Ep 280 with Tim Fulton - Retaining Top Talent Books Mentioned To Know Water Is To Love Water (Coming Soon) by Jim Lauria The 4-Hour Workweek by Timothy Ferriss 1000 True Fans: Use Kevin Kelly's Simple Idea to Earn A Living Doing What You Love by Jon Longhurst The Black Swan, Second Edition: The Impact of the Highly Improbable: With a new section: "On Robustness and Fragility" by Nassim Nicholas Taleb Think and Grow Rich by Napoleon Hill Periodic Water Table With James McDonald First off, what is BCDMH? Is it considered an oxizider or nonoxidizer? In what form is BCDMH available? How is BCDMH fed to a system? What are its reaction byproducts with water? How is its concentration in the system measured? How is it controlled? Is it fed continuously or intermittently? Does pH have any impact upon BCDMH? Water temperature? What's its chemical formula? Elevate this holiday season by giving and helping One Simple Wish (www.onesimplewish.org/site/donate) 🌈: Grant wishes for foster children and be the reason behind their smiles. Your generosity can make a lasting difference in their lives. Salvation Army's Angel Tree(www.saangeltree.org) 🎄: Share the joy of the season by providing gifts to children in need through the Angel Tree program. Every donation brings warmth and happiness to a child's heart. Operation Santa - US Post Of

Welcome to the latest episode of our podcast, where we delve into the intricacies of the Steam Electric Generation Effluent Limitation Guidelines (ELGs). In this enlightening conversation, our esteemed guest, Bill Kennedy, PE of Stantec, an authority in the field, imparts invaluable insights into this pivotal aspect of environmental regulation. Our journey begins with a fundamental question: What are the Steam Electric Generation ELGs? Bill systematically demystifies these guidelines, clarifying that they are Environmental Protection Agency (EPA) regulations specifically tailored for the electric power generation industry, profoundly influencing wastewater treatment technologies. Why are ELGs of significance to water professionals? Bill eloquently underscores their criticality, emphasizing that beyond regulatory constraints, these guidelines embody technology-driven limitations. They serve as instrumental benchmarks propelling the application of state-of-the-art wastewater treatment technologies, steering the industry towards sustainable practices. But it's not a one-way street. Bill encourages active participation from water treatment professionals to play an active role during the EPA's revision period, stressing the tangible impact of their contributions. Yes, your input matters! Learn how to actively engage in shaping these guidelines and extend your involvement beyond official input periods. Feeling inundated by the myriad rules and regulations? Bill has a solution: Stay informed. Immerse yourself in industry groups, attend conferences, and keep an eye on reputable publications. It's through continuous learning and engagement that water professionals can navigate the ever-evolving landscape of regulations. In a fascinating twist, Bill scrutinizes the nuanced distinction between pollutants and constituents of concern. Drawing parallels with daily life, he illuminates mass loading and concentration-based limits, urging us to discern between what truly poses a risk and what is a vital element in our environment. Join us in this intellectually stimulating episode where we unravel the intricacies of the Steam Electric Generation ELGs. Bill's wealth of knowledge and practical advice empowers water professionals not only to comprehend regulatory frameworks but also to actively contribute to shaping the trajectory of water treatment. It's a journey beyond compliance — towards forging a sustainable and resilient future for water management. Tune in now to scale up your understanding and take your career in water to new heights! Timestamps 01:00 - Trace Blackmore ponders, 'Why do we procrastinate and put off shopping for Christmas gifts?' 09:15 - Upcoming Events for Water Treatment Professionals 12:00 - Interview with Bill Kennedy of Stantec about Steam Electric Generation Effluent Limitation Guidelines (ELGs) 30:45 - IWC and the importance of mentoring and training for emerging professionals 41:10 Lightning Round Questions 48:45 - Periodic Water Table With James McDonald Quotes "Go ask a question, you may not get the answer right away, but if you keep asking, and you keep pursuing, you'll connect the dots, and it will make sense one day. Knowledge is good!" - Bill Kennedy "ELGs are technology-based limits for various effluent streams that would come from an industry, and are one of several criteria that permit writers must consider when they're putting a discharge permit together for that facility. or the steam electric industry." - Bill Kennedy "Empirical data trumps theory, every time."- Bill Kennedy "Pay it forward and mentor young professionals in this industry." - Bill Kennedy "Safety and ethics need to be at the forefront of any mentoring and training for emerging professionals." - Bill Kennedy Connect with Bill Kennedy, PE Phone: 980.721.7626 Email: [email protected] Website: www.stantec.com LinkedIn: in/bill-kennedy-pe-063bb623/ company/stantec/ Read or Download Bill Kennedy's Press Release HERE Links Mentioned The Hang – January 11, 2024 EPA Effluent Guidelines International Water Conference (IWC) Ep 292 with Scott Wozniak Ep 339 with Jane Kucera Submit a Show Idea AWT (Association of Water Technologies) Books Mentioned The Disappearing Spoon: And Other True Tales of Madness, Love, and the History of the World from the Periodic Table of the Elements by Sam Kean Special Forces Berlin: Clandestine Cold War Operations of the US Army's Elite, 1956-1990 by James Stejskal Kentucky Bourbon Whiskey: An American Heritage by Michael R. Veach Mark Twain: The Adventures of Samuel L. Clemens by Jerome Loving Periodic Water Table With James McDonald What is ACH used for? What is its chemical formula? Does it have a single chemical formula? Would it be classified as organic or inorganic? What impact could it have on sludge production based upon other similar chemicals? What form or forms does it come in? Solid, liquid, or gas? How is ACH used outside of industrial water treatment within the world we live in? 2

Tune in as lab partner Richard Philip Beckett, Global OEM Relationship Manager at Global Water Solutions, delves into the critical realm of water treatment, focusing on the often-overlooked yet potentially perilous components of water systems: Dead Legs and Legionella. As the overseer of large OEM customers at Global Water Solutions, Richard sheds light on the risks associated with these factors and underscores the importance of understanding and addressing them to ensure water safety. Richard challenges our conventional thinking, urging us to consider the entire water system rather than just its components. Thermal expansion tanks, often neglected in our surveys, take center stage as Richard guides us through their significance in maintaining water flow and preventing stagnant pockets within the system. Our gratitude goes out to Richard for compelling us to broaden our perspective and rethink our approach to water systems. This episode serves as a call to action for listeners to better educate themselves, viewing water systems holistically. From abandoned sinks to capped-off systems, every inch without water flow becomes a potential breeding ground for Legionella. Join us as we explore the urgency of eliminating Dead Legs, whether by removing abandoned pipes entirely or introducing innovative solutions like the Flow-Thru device. In safeguarding against Legionella, we are not merely addressing water components but fortifying our communities against hidden dangers lurking within our water systems. Stay informed, stay vigilant, and let's collectively drive water safety to the forefront of our consciousness. Timestamps 01:00 - Trace Blackmore welcomes you to the National Handwashing Week 07:30 - Upcoming Events for Water Treatment Professionals 10:20 - Interview with Richard Philip Beckett of Global Water Solutions about Guarding Against Legionella: The Hidden Dangers of Dead Legs in Water Systems 41:05 - Detective H2O in "The Case of Seeing the Dead" 54:15 - Periodic Water Table With James McDonald Quotes "A Dead Leg is basically anywhere on a water system where the water is not flowing… What happens in there if the temperature is correct, you will get microbial growth and legionella bacteria growing where a Dead Leg is." - Richard Philip Beckett "Flow-Thrus are essential to prevent micro bacterial growth in Dead Legs in thermal expansions." - Richard Philip Beckett "There is no reason whatsoever why everybody in the world should not be fitting Flow-Thrus on every single hot water system to prevent Legionella." - Richard Philip Beckett Connect with Richard Beckett Phone: +44 7775 510330 Email: [email protected] Website: www.globalwatersolutions.com Flow-Thru Technology LinkedIn: in/richard-beckett-3714a916/ company/globalwatersolutions/ Read or Download Richard Beckett's Press Release HERE Links Mentioned Legionella Resources Page How to use one paper towel | Joe Smith Legionella (LD) in Italy ASSE Certification The Rising Tide Mastermind Scaling UP! H2O Academy video courses Periodic Water Table With James McDonald What should we do with all my chemistry jokes? Barium. How could barium cause issues in a water system? Does barium combine with carbonates, sulfates, or other groups to cause potential problems? How do you test for barium in water? Have you analyzed a water sample for barium? At what concentrations could barium cause issues? If barium is an issue, what tools do you have available to control it? 2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Welcome to another insightful episode of Scaling UP! H2O, the podcast created exclusively for industrial water treaters. In this episode, our knowledgeable host, Trace Blackmore, answers listener-submitted questions and takes a comprehensive analysis of the familiar and critical topic of alkalinity in water treatment. For our dedicated audience of industrial water treaters, this episode offers invaluable insights into: Crucial Role of Alkalinity: Understand the pivotal role alkalinity plays in water chemistry and its significance in neutralizing acids, ensuring your systems are resilient against pH fluctuations. Ion Composition Deconstructed: Gain clarity on the composition and behavior of alkaline ions, including carbonate, bicarbonate, and hydroxyl ions, providing a solid foundation in water chemistry. pH-Alkalinity Dynamics: Explore the intricate relationship between pH and alkalinity, enabling you to predict and manage water conditions more effectively in your industrial processes. Tailored Monitoring Approaches: Learn how to tailor your monitoring approach based on the specific needs of your systems, whether it's focusing on carbonate and bicarbonate in cooling systems or hydroxyl in boiler systems. Addressing System-specific Concerns: Delve into practical insights on addressing alkalinity concerns at different pH levels, such as avoiding condensate grooving in boiler condensate lines below pH 4.3. Efficient Testing Methods: Optimize your testing methods by embracing the titration method, and discover the importance of regular cleaning and calibration for accurate and reliable results. Proven Field Tips: Benefit from field-tested tips, including using phenol failing to verify system flushing and ensuring the proper care and calibration of pH meters, saving you time and resources in real-world scenarios. This episode is a reservoir of valuable insights that empowers industrial water treaters with the information they need to enhance their understanding of alkalinity, streamline their testing processes, and proactively address challenges in their systems. Tune in to elevate your expertise and make informed decisions in the dynamic world of industrial water treatment. Timestamps 01:00 - Trace Blackmore welcomes you to December, the most productive month of the year 03:30 - Upcoming Events for Water Treatment Professionals 05:00 - Answering listeners' Alkalinity questions 41:15 - Periodic Water Table With James McDonald Quotes "Alkalinity is a measure of the ability of a solution to neutralize acids. It's a property of water and other substances, and it's usually expressed in terms of equivalent concentration of calcium carbonate, in milligrams per liter, or parts per million. alkalinity is a crucial parameter in water chemistry and is often associated with the presence of carbonate, bicarbonate and hydroxyl ions. In simpler terms, Alkalinity reflects the water's capacity to resist changes in pH when an acid is added." - Trace Blackmore Periodic Water Table With James McDonald Isothiazoline or isothiazolone. Is there a single molecular formula or is there a family of chemistries available? What is isothiazoline used for? Can you test for it? Does pH have an impact? What dosages are recommended? What microorganisms is it effective against? How much contact time is required for isothiazoline to be effective? What is the mode of action for isothiazoline? What systems is it used in? Is isothiazoline ever blended with anything else? Connect with Scaling UP! H2O Email Producer: [email protected] Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O Links Mentioned 86 Pinks and Blues: Alkalinity, Part 1 The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) 2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Oh Boy! We are scaling up our Reverse Osmosis knowledge with expert guest Jane Kucera, the brilliant mind behind the book "Reverse Osmosis" and the Senior Technical Consultant-Industrial at NALCO Water. Hold onto your hats, folks, because this episode is the ultimate deep dive into the intricacies of RO! Discover the ins and outs of Reverse Osmosis, from its applications to why it's chosen over other filtration methods. Jane spills the secrets on sizing RO systems, explores the market's different membrane types, and demystifies the challenges of water recovery using reverse osmosis. Ever wondered if you can clean in less than 12 hours, and how to know when it's time for a cleaning? Jane's got you covered! But that's not all—tune in to unravel how water value influences RO adoption and hear her forecast about emerging water technologies. Jane even shares insights into the next generation of RO developments, making this episode a must-listen for water treatment enthusiasts. And wait, there's more! Jane reveals common mistakes she encounters during her consulting adventures and shares what to do when you encounter something you've never tackled before. With her wealth of knowledge and passion for RO, this episode is your one-stop-shop for all things reverse osmosis. Whether you're a seasoned professional or just dipping your toes into the water treatment world, this episode is your golden ticket to understanding reverse osmosis. So, why settle for anything less when you can learn from the person who quite literally wrote the book on it? Tune in now! Timestamps 01:00 - Trace Blackmore challenges you to be intentionally grateful this Thanksgiving week 05:50 - Thank you to the Rising Tide Mastermind Members for bringing a full cup mentality to each meeting 08:20 - Upcoming Events for Water Treatment Professionals 11:15 - Interview with Jane Kucera from NALCO and IWC, about Reverse Osmosis (RO) 42:03 - The International Water Conference (IWC) 49:50 - Lightning Round Questions 58:00 - Periodic Water Table With James McDonald Quotes "In a nutshell, Reverse Osmosis (RO) is a separation process where you remove dissolved ions and solids like sodium, chloride, calcium, and things that are dissolved in water from the water. In RO, you have one influent stream coming in, a product water stream that's very low in minerals, a high concentration stream that's low volume but very high concentration of dissolved solids, and it's a pressure-driven process. You use pressure to force the water through the membrane and the membrane retains the minerals and dissolved solids." -Jane Kucera "There are six things that affect membrane performance: fouling, scaling, membrane degradation, temperature, pressure, and concentration." -Jane Kucera Jane Kucera's advice for success: "Be proactive. Be your best advocate. Nobody's going to do it for you and if you wait around for somebody to do it for you, it's not going to happen. You need to speak up for yourself and do the best you can to try and move yourself forward." Connect with Jane Kucera Phone: 815.258.6418 Email: [email protected] LinkedIn: in/jane-kucera-94366530 company/nalco NALCO Website: www.ecolab.com/nalco-water IWC Website: https://eswp.com/water/overview/ Read or Download Jane Kucera's Press Release HERE Jane Kucera is the 2021 recipient of the IWC Merit Award Read or Download Jane Kucera's Discussion Guide HERE Books by Jane Kucera Reverse Osmosis 3rd Edition (2023) The NALCO Water Handbook, Fourth Edition (2017) Articles by Jane Kucera in Peer-Reviewed Journals Biofouling of Polyamide Membranes: Fouling Mechanisms, Current Mitigation and Cleaning Strategies, and Future Prospects (2019) in Membranes Reverse Osmosis (2017) in the Kirk-Othmer Encyclopedia of Chemical Technology Membrane Materials and Module Development, Historical Perspective (2013) in The Encyclopedia of Membrane Science and Technology Links Mentioned American Society of Testing Impacts of support membrane structure and chemistry on polyamide–polysulfone interfacial composite membranes by Eric Hoak and Asim Ghosh Impacts of reaction and curing conditions on polyamide composite reverse osmosis membrane properties by Asim Ghosh, Byeong-Heon Jeon, Xiaofei Huang, and Erik Hoek The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) Periodic Water Table With James McDonald Its chemical formula is C3H12NO9P3. It is a phosphonate. What is AMP used for? Is it synergistic with other ingredients to improve its corrosion inhibitor abilities? What is the impact of oxidizing biocides upon AMP? How does AMP compare to other phosphonates? What is its calcium tolerance? When would one choose to use AMP? Can it help control calcium sulfate precipitation? 2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.

Welcome to 'The PFAS Playbook: Essential Knowledge for Water Pros,' where we embark on an illuminating journey into the world of PFAS with our knowledgeable guest, Tonya Chandler, who serves as the Director of Commercialization, Strategic Marketing, and Business Development at BioLargo, Inc. Tonya's passion for PFAS has fueled her career, and she's here to share her expertise with water professionals looking to scale up their PFAS knowledge, know what regulations to be aware of, and debunk common PFAS myths. In this episode, Tonya takes us through the multifaceted landscape of PFAS, from its definition and historical presence to its growing importance in water and wastewater treatment. We'll discuss concerns related to PFAS exposure, including regulatory limits and practical suggestions for minimizing risks. Get ready to explore PFAS in drinking water and strategies for what to do when the water you are treating tests positive for PFAS. For those involved in industrial wastewater treatment, Tonya offers valuable insights into effective strategies and the importance of understanding the treatment process. We'll also dive into the world of point-of-use filters, considering the effectiveness of carbon filters and ion exchange systems, and the limitations of NSF's filter rating 53. Join us for a closer look at upcoming regulatory changes, including CERCLA and RCRA updates, and their potential impact on municipalities and businesses. Uncover the significance of certification and product labeling, as well as ongoing PFAS-related lawsuits and their implications for the industry. Learn about the importance of knowing your products and processes, including labeling for manufacturers 'free of intentionally added PFAS.' We'll share valuable resources, from books to documentaries and websites, to further your PFAS knowledge. And that's not all! Dive into the latest PFAS treatment technologies, including the groundbreaking aqueous electrostatic concentrators developed by Tonya herself, along with supercritical water oxidation and bioremediation. Whether you're a seasoned professional or just starting your career in the water industry, this episode is your ultimate guide to mastering PFAS challenges and safeguarding our most precious resource—water. Tune in now and scale up your PFAS knowledge so you can communicate with your customers and teams with confidence! Timestamps 1:00 - Trace Blackmore reminds you to connect with others because our entire industry benefits when we learn from each other 6:25 - Upcoming Events for Water Treatment Professionals 9:15 - What water professionals need to know about PFAS with Tonya Chandler 40:05 - Periodic Water Table With James McDonald Quotes "PFAS is per- or polylorinated Alkaline substances which sounds like a lot of big words, but it really boils down to the compounds that make plastic moldable or bendable. They are what makes components or what makes products grease-proof, what makes them waterproof. They are what help us in the manufacturing process to help things slide evenly through manufacturing or not clog. They're emulsifiers. They're surfactants so they're in a lot of our cleaners. They're in products you may not even know they're in but the reality is they're everywhere." - Tonya Chandler "Municipally, we're going to have to treat the drinking water (for PFAS). It's coming. We all know this." - Tonya Chandler "It's in the rainwater. It's in the grass. It's in the food we eat. It's in the air we breathe, so you can minimize your exposure but you're not going to eliminate it. They've found PFAS three feet deep in the Arctic. They found it on the top of Mount Everest, and they found it in the rainforest. It follows the water cycle and it travels. You're not going to escape it completely." - Tonya Chandler "A misconception is that we can solve all our problems with GAC and ionic exchange. There isn't enough granulated carbon in the world to remove all the PFAS." - Tonya Chandler "Ask for an ingredients list. Ask the manufacturers of the chemicals you use in the manufacturing process: "Do you have PFAS compounds in your products?". Arm yourself. Do your testing. Be proactive and work with the municipality to get it (PFAS) out rather than point a finger." - Tonya Chandler Connect with Tonya Chandler Email: [email protected] Email: [email protected] Website: www.bestpfastreatment.com LinkedIn: in/tonya-chandler-a4b20ba Read or Download Tonya Chandler's Press Release HERE Links Mentioned BioLargo PFAS Brochures and Studies www.bestpfastreatment.com AWWA website PFAS and Water Contamination Lawsuit Multidistrict litigation lawsuit for AFFF Foam, firefighters World Health Organization 100 parts per trillion PFAS levels EPA Resources Action To Address PFAS Drinking Water Requirements for States and Public Water Systems PFAS National Primary Drinking Water Proposal Hazard Index National Pollutant Discharge Elimination System (NPDES) Plan 15 ( landfill side POTW systems/mun

In the bubbly world of water treatment, we're about to burst some myths and unveil the incredible power of Nanobubbles. Join us as we chat with John Crisman, Senior Water Process Engineer with Moleaer. Key Takeaways for Listeners: Nanobubbles and Water Scarcity: Discover how Moleaer's groundbreaking Nanobubble technology is revolutionizing water and wastewater treatment, offering unique solutions to the ever-growing problem of water scarcity. Pandemic's Impact on Wastewater: Explore the surprising effects of the pandemic, where increased use of disinfectants and surfactants has significantly impacted wastewater treatment processes, potentially leading to unexpected issues. Toxicity Risk Assessments and the Future of Regulation: Learn about the importance of toxicity assessments and the future of regulations in wastewater treatment. Find out how industries may need to adjust their processes to comply with forthcoming requirements. Community Outreach: Understand the vital role of community outreach in educating the public about their actions and their effects on wastewater systems. Discover how simple changes in behavior can make a significant difference. Mitigating Fats, Oils, and Greases: Explore practical tips for both households and industries to reduce the impact of fats, oils, and greases on wastewater systems. Discover how small changes can lead to significant improvements. Certifications and Education: Gain insights into the importance of pursuing certifications and educational opportunities in the water and wastewater industry to advance your career and contribute to solving pressing water challenges. Join us for an engaging and enlightening conversation with John Crisman as he shares his wealth of knowledge and experiences in the water treatment field. Be prepared to unlock the secrets of nanobubbles and their potential to revolutionize water treatment as we know it. Don't miss out on this eye-opening episode that can bring significant value to both your personal and professional life. Timestamps 01:00 - Host Trace Blackmore thanks listeners for helping us get to our global ranking of the top 3% of all podcasts 07:00 - Upcoming Events for Water Treatment Professionals 09:15 - Periodic Water Table With James McDonald 11:00 - Interview with John Crisman, Senior Water Process Engineer with Moleaer about Nanobubble technology 38:00 - Closing thoughts with Trace Quotes "Nanobubbles have a unique property, different from micro and macro bubbles. They attract certain chemicals like oils, surfactants, fats, and grease. When these tiny bubbles burst, they release the energy that breaks apart these complex compounds." - John Crisman "Our company and our technology actually work to partially oxidize these types of chemicals before they get to the biological process, breaking them down to a level where they're no longer toxic and instead, they're actually food for the biological process." - John Crisman "With water scarcity we have to deal with these chemicals and not just dilute them. The increased concentrations of waste is going up in industrial facilities as they recycle more of their own water and use less. So really, we have to come up with a solution." - John Crisman " Bring in your community. Bring them into your waste water treatment plant to see what's going on and partner with them to reduce surfactants." - John Crisman Connect with John Crisman Phone: 805.286.6905 Email: [email protected] Website: www.moleaer.com LinkedIn: in/john-crisman-31b35b46 company/moleaer Links Mentioned Moleaer's Nanobubble Technology Instrumental in Removal of Surfactants at Goleta Sanitary District Opinion: Simple ways to lighten the load on our water treatment plants by John Crisman Goleta Sanitary District Case Study: Selective Oxidation of Inhibitory Compounds to Improve WRRF Efficiency Sales of Lysol Up as a Result of the Coronavirus Pandemic The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) 2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu. Periodic Water Table With James McDonald The molecular formula for magnesium hydroxide is Mg(OH)2. That's one magnesium atom and two oxygen-hydrogen or hydroxyl groups. How does this compare to sodium hydroxide? In what form is magnesium hydroxide available? What color is it? How do you get magnesium hydroxide into solution? How much mixing does it need? What are its uses in industrial water treatment? Why would one use magnesium hydroxide over sodium hydroxide, lime, or other similar chemistries?

Sunflower oil wastewater can be a real challenge for water treaters. Explore innovative solutions to the complex problem of oil wastewater treatment in this insightful episode featuring Dr. Swati Sharma. Swati Sharma, Ph.D., a distinguished expert in the field from Water Engineering Inc. Dr. Swati Sharma's credentials are impressive. She holds an engineering degree in environmental and biotechnology with a minor in chemical engineering, specializing in wastewater treatment. Her expertise is backed by groundbreaking research, including her thesis titled "How to Estimate the Best Treatment Conditions for Sunflower Oil Wastewater Using Advanced Electrooxidation Process", which she graciously shares with our audience today. Gain insights into electrooxidation processes and valuable advice for aspiring water treatment researchers. Here are five key takeaways from this engaging conversation: The Journey of an Industry Expert: Dr. Swati Sharma shares her remarkable journey into the water treatment industry, highlighting her academic background and the motivating factors that led her to become a lifelong learner. It's a testament to the dedication and commitment of water professionals. Sunflower Oil Wastewater Treatment: Explore Dr. Sharma's groundbreaking research on treating sunflower oil wastewater. Understand the challenges faced by industries, what options are out there, and which process is best for your wastewater. Electrooxidation Processes Unveiled: Delve into the world of electrooxidation processes, including electrocoagulation, electrooxidation, and electrochemical peroxidation. Discover how each process can effectively treat different types of wastewater. Tips for Aspiring Researchers: Dr. Sharma offers valuable advice for aspiring researchers in the water treatment industry. Learn the importance of selecting specific problems to solve, reading existing research, embracing failures, and turning them into opportunities for growth. The episode delves into the heart of Dr. Sharma's groundbreaking research, focusing on the treatment of sunflower oil wastewater—an issue faced by countless industries. As you immerse yourself in this enriching conversation, you'll not only enhance your understanding of wastewater treatment but also gain inspiration from Dr. Sharma's expertise and unwavering commitment. Timestamps [01:00] - Upcoming Events for Water Treatment Professionals [06:45] - Periodic Water Table With James McDonald [09:00] - Introducing Swati Sharma Ph.D [15:15] - Exploring Dr. Swati Sharma's Thesis "How to Estimate the Best Treatment Conditions for Sunflower Oil Wastewater Using Advanced Electrooxidation Process" [41:00] - Trace Blackmore encourages you to write your own technical paper and present your findings at an upcoming conference Quotes "You need to use different chemicals for different kinds of waste removal." - Dr. Swati Sharma "I found that each Wastewater was so different in its characteristics, that each of these three treatments behaved completely differently. Electrocoagulation (EC) was really good with the canola oil, whereas I found that Electrooxidation (EO) was a better process for sugar beets, which are really high in organic loading." - Dr. Swati Sharma "Sometimes your hypothesis doesn't match your findings and it's hard. You dedicate so many hours of your life to your study and you are so passionate about this, and it's demotivating at times. But you have to learn what has failed and why it has failed. Find the reason behind your failure and it will lead to your success. That's what I believe in." - Dr. Swati Sharma "Wastewater is like math, it's like a game. You have to understand it and enjoy doing it. It's a puzzle, you need to connect the dots to make a beautiful picture." - Dr. Swati Sharma "It's not about the addition of chemicals, it's about understanding the characteristics of your wastewater. Ph, temperature, composition, where is it coming from and where is it going - all of these matters matter. Understanding how these work is important." - Dr. Swati Sharma "Advice for all water professionals: Ask for help. We hesitate to ask for help, but we are one nation. It's not necessary for you to know everything. We are all together in this. Be there for everyone else and also seek help and guidance from everyone else. I'm so proud to be a part of this industry as a whole because, not only do I enjoy doing what I do, and I get to learn so much every single day. It's a new learning opportunity for me every single time. I just cannot be happy enough to be in this industry." - Dr. Swati Sharma Connect with Dr. Swati Sharma Phone: 402.624.2286 Email: [email protected] Website: www.h2oeng.com LinkedIn: in/swati-sharma-ph-d-91449518 company/water-engineering-inc Read or Download Dr. Swati Sharma's Press Release HERE Links Mentioned "How to Estimate the Best Treatment Conditions for Sunflower Oil Wastewater Using Advanced Electrooxidation Process" - Thesis by Dr. Swati Sharma Follow D

Welcome to Scaling Up H2O, the podcast that empowers water treatment professionals like you to level up their knowledge and systems. I'm your host, Trace Blackmore, and in this educational "Pinks and Blues" episode, we're unraveling the fascinating world of Enhanced Chiller Tubes. The Basics Enhanced Chiller Tubes are engineered marvels, designed to turbocharge heat transfer while keeping fouling at bay. Think of them as elite athletes for your chiller system, ensuring unparalleled efficiency. Unveiling the Benefits Discover how Enhanced Chiller Tubes can supercharge chiller efficiency, leading to energy savings, reduced downtime, and enhanced reliability. We'll explain how they make your clients happier and your bottom line healthier. Exploring Types Explore the diverse universe of Enhanced Chiller Tubes, including microfin, rifled, low-finned tubes, and more. Learn how each type offers distinct advantages tailored to different applications. Challenges and Considerations We'll address potential challenges, such as increased pressure drop and fouling concerns, providing insights on how to mitigate these issues for optimal performance. Maintenance Maintaining Enhanced Chiller Tubes is crucial for sustained efficiency. We'll discuss cleaning methods, surfactants, dispersants, and other strategies to keep your system in top shape. Success Stories Discover real-world success stories where Enhanced Chiller Tubes transformed heat exchanger efficiency, leading to smaller footprints and impressive results. The Future Peek into the future of Enhanced Chiller Tubes, where nanotechnology and innovative coatings promise even greater efficiency gains. The future is bright, and we're ready to push boundaries. Join us on this enlightening journey to scale up your knowledge and keep your water treatment systems at their peak performance. Don't miss this opportunity to elevate your expertise in industrial water treatment! Timestamps [01:00] Upcoming Events for Water Treatment Professionals [10:00] Periodic Water Table With James McDonald [12:00] Answering Listener questions about Enhanced Tubes Understanding Enhanced Chiller Tubes Benefits of Enhanced Chiller Tubes Types of Enhanced Chiller Tubes Challenges and Considerations Maintenance Industry Success Stories The Future of Enhanced Chiller Tubes [44:30] Closing thoughts Quotes "Enhanced Chiller Tubes deliver a colossal boost to chiller efficiency, which translates into undeniable energy savings and a substantially elongated operational lifespan." - Trace Blackmore "The diversity within the world of enhanced chiller tubes is truly a sight to behold. We've got microfin, rifled, and even low-finned tubes, each boasting their own unique characteristics and advantages. These tubes aren't a one-size-fits-all solution, my friends." - Trace Blackmore "Every triumph has its trials, and enhanced chiller tubes are no exception. While they bring forth a plethora of perks, it's crucial to remain cognizant of potential downsides, such as an uptick in pressure drop or a susceptibility to erosion." - Trace Blackmore "From cutting-edge nanotechnology to innovative coatings, the horizon holds tantalizing prospects that could potentially catapult chiller efficiency to even loftier heights. The future is bright, water treaters, and it's beckoning us to push the boundaries of what's possible." - Trace Blackmore "Our job is all about the management of efficient heat transfer. It's because we are heat transfer efficiency managers and we want to keep the surfaces clean. Why? Because clean surfaces allow us to efficiently take heat from wherever we are taking it from and pass it all the way down the line." - Trace Blackmore Connect with Scaling UP! H2O Email Producer: [email protected] Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O Links Mentioned 96 The One That Helps Introverts 202 The One Where We Learn The Best Ways To Network in a Virtual World Legionella Resources Guidelines for Treatment of Systems Containing Enhanced and Super-Enhanced Tubes published by Association of Water Technologies (AWT) The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea 2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu. Periodic Water Table With James McDonald What is polyacrylate? What is it used for? What is a typical molecular weight range for polyacrylate? Is it any good at inhibiting calcium carbonate scale? What about calcium sulfate? What about iron? At what concentrations is polyacrylate typically applied? Does the molecular weight of polyacrylate impact the method in which it inhibits scale formation? What is the chemical formula for the basic monomer in polyacrylate?

Today, we are scaling up our knowledge of supply chain management and small business resilience with our special guest, Dave Fitzgerald. Dave, who oversees a small team at a 102-year-old chemical manufacturing company, shares his expertise on critical topics that impact water treatment professionals. From understanding the complexities of molybdenum and the challenges of azole tariffs to navigating the phosphonates market, Dave provides valuable insights to help you make informed decisions in a dynamic landscape. Discover how small businesses like Dave's thrived during the COVID-19 pandemic by prioritizing customer needs and maintaining inventory, even in the face of higher costs and delays. Dave's commitment to reliability and customer satisfaction shines through as he discusses the importance of serving customers and shares his willingness to go the extra mile. Join us as we explore the key takeaways from Dave's experience, including the importance of small businesses in finding innovative solutions, the challenges of reshoring, and the potential for lower tariffs to reduce costs. Learn how to apply inventory intelligence to enhance profitability and make better inventory decisions. This episode is a must-listen for water treaters looking to scale up their knowledge and optimize their operations. Tune in to gain valuable insights that can help you thrive in today's ever-changing market. Don't miss this opportunity to enhance your inventory intelligence and boost your bottom line. Timestamps 1:00 Trace Blackmore invites you to be part of the water community 4:15 Periodic Water Table With James McDonald 6:10 Upcoming Events for Water Treatment Professionals 11:00 Interview with Dave Fitzgerald Of North Metal & Chemical Co. about mastering inventory and product costs 49:30 Lightning Round Questions Quotes "Molybdenum is a crazy product. Most of the primary molybdenum mines have closed down because there is residual molybdenum available in copper mines. It's a byproduct of copper mines, meaning that the copper market ends up driving how much molybdenum is dug out of the ground." - Dave Fitzgerald "The volatility of azoles has been difficult to manage and to import." - Dave Fitzgerald "Phosphonates go through cycles over the course of the year." - Dave Fitzgerald "We found during COVID, that it was the small companies that could go ahead and dig in and find ways to take care of customers, when larger companies (just because of the nature of their size), because of the different silos, and sometimes because their key performance indicators would keep them from doing the right thing and making the purchases, it may be these higher prices." - Dave Fitzgerald Connect with Dave Fitzgerald Phone: 717.845.8648 Email: [email protected] Website: northchem.com LinkedIn: in/dave-fitzgerald-b9809475 Read or Download Dave Fitzgerald's Press Release HERE Links Mentioned Industrial Water Week 2024 The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) 2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu. Books Mentioned The Gap and Gain by Dan Sullivan with Dr. Benjamin Hardy Be Your Future Self Now: The Science of Intentional Transformation by Dr. Benjamin Hardy 10x Is Easier Than 2x: How World-Class Entrepreneurs Achieve More by Doing Less by Dan Sullivan and Dr. Benjamin Hardy Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt with Jeff Cox Periodic Water Table With James McDonald The chemical formula of citric acid is C6H8O7. Its preferred IUPAC name is 2-hydroxypropane-1,2,3-tricarboxylic acid. How is citric acid used in industrial water treatment? In what concentrations is it available? Have you ever used it? Is citric acid a strong or weak acid? Does it react with metals? If used to clean a system, what precautions or special measures should be taken? Can citric acid in a system interfere with any water analysis you may be conducting?

Water treatment is not just a crucial element of our infrastructure; it's the very foundation of clean, safe drinking water for our communities. Imagine a scenario where hackers breach a community's water supply, contaminating it with hazardous chemicals, and suddenly, everyone is at risk. This isn't a distant threat; it's a reality we must confront. In this episode of Scaling UP! H2O, we're here to emphasize the importance of cybersecurity within the water treatment industry. Water treaters, it's time to scale up on knowledge! Your role is pivotal in ensuring the well-being of countless individuals who rely on clean water. Unfortunately, cybersecurity in water treatment often takes a backseat, leaving systems vulnerable. Attorney Justin Daniels, our esteemed guest, a seasoned expert in corporate M&A and tech transactions, shares why this issue demands immediate attention. As Justin Daniels aptly puts it, "Water treatment is on the forefront of concern from a cybersecurity perspective because it can have such widespread and significant consequences. The other thing that makes it so challenging is it doesn't always get the tender love and care from a budgetary and resource perspective which makes it an even more attractive opportunity to make a splash in the worst way of the word, not the pun we would intend." Join us as we scale up on knowledge about: Protecting sensitive data in water treatment. Safeguarding customers and communities from cyber threats. Navigating government regulations tied to cybersecurity. Cultivating robust cybersecurity habits and a proactive mindset. The influence of artificial intelligence on cybersecurity. Scrutinizing and securing your technology ecosystem's applications and permissions. Immediate actions for a safer approach to phone usage. Don't miss "The Hidden Threat: Cybersecurity in Water Treatment." Ignoring this critical issue is not an option. Our water supply's security is on the line, and it's time to take action. Join us and be a part of ensuring clean water access for all communities. Timestamps 1:00 Upcoming Events for Water Treatment Professionals 8:30 Public speaking, TED talks, and entrepreneurship 10:30 Interview with Justin Daniels on how water treaters can protect themselves and their communities from cyber security risks 31:00 Justin's TED Talk experience and public speaking advice 43:00 Justin's advice on M&A and risk management 51:30 Periodic Water Table With James McDonald Quotes "Water treatment is a critical part of critical infrastructure." - Justin Daniels "One of the biggest challenges you have is that you have OT (operational technology) and (IT) your system network, so you need to narrowly focus who has access to them and to what level they have access. This requires high effort and resources." - Justin Daniels "Technology is only as good as the motivations behind the people using it." - Justin Daniels "I want business owners to use cyber security to build customer trust. I want to use privacy to build trust because 'how you treat people's data is how you treat them'." - Justin Daniels Connect with Justin Daniels Phone: 404.229.6847 Email: [email protected] Website: www.bakerdonelson.com LinkedIn: in/justinsdaniels /company/baker-donelson Read or Download Justin Daniels' Press Release HERE Listen to the She Said Privacy/He Said Security Podcast with Justin and Jodi Daniels Data Reimagined: Building Trust One Byte at a Time by Justin and Jodi Daniels Justin Daniels Links Mentioned The Oldsmar, Florida Sodium Hydroxide Case The Colonial Pipeline Hacking Case SEC Adopts Rules on Cybersecurity Risk Management, Strategy, Governance, and Incident Disclosure by Public Companies Homeland Security Division CISA (Critical, Infrastructure, and Security Agency) FBI and CISA's #StopRansomware National Institute of Standards and Technology's The Cyber Security Framework (CFF) TEDxTalk: Justin Daniels' You hold the key to overcoming cyber-threats Justin Daniels headlined Atlanta Cyber Week 2017 The 7-38-55 Rule Podcast Links Mentioned Industrial Water Week 2024 The Hang 325 Rising Together: Conquering Challenges through Collective Support 060 The One About Public Speaking TED Talks TED YouTube Channel 2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu. Books Mentioned Data Reimagined: Building Trust One Byte at a Time by Justin and Jodi Daniels TED Talks by Chris Anderson Periodic Water Table With James McDonald What do the letters ATP stand for? How do cells use ATP? How do you test for ATP? Why would you want to test for ATP? Is ATP found only in living cells or can it be found in dead cells, too? Does this distinction matter? Can the concentration of ATP be correlated to plate counts of microorganisms? When cleaning a system, what do changes in the ATP concentration tell you?

Welcome to the grand finale of Industrial Water Week 2023, Careers Friday! As we bring this year's celebration to a close, we're placing a spotlight on the significance of careers in industrial water treatment. Our goal is to provide water treatment professionals of all ages with the tools to enhance their understanding of generational perspectives on work, individual needs, and unique working styles. Our goal is to educate and serve as a valuable resource for professionals in the water industry, empowering employees to recognize the value of their own contributions and appreciate the diverse strengths that individuals from different generations bring to the company. Together, we create healthy and balanced water workplaces that benefit everyone. We are pulling the most valuable insights from our episode vault featuring Chris Yee, the owner of Zenith Search Partners. We've carefully curated the most impactful segments from Chris' previous episodes, "Building the Best Multigenerational Workforce, Part 1 and 2." Whether you're embarking on your career journey or are a seasoned professional, Chris shares invaluable wisdom. He's a trusted authority in crafting a resilient and harmonious multigenerational workforce, dedicated to bridging unnecessary generational divides. Are you curious what are the five generations currently active in water treatment and their age ranges? Wondered how each generation approaches work? Chris addresses these questions, shedding light on the unique work styles and needs of employees from each of the five generations. And here's a fantastic reminder – Industrial Water Week isn't just a one-time event; it's an annual celebration that occurs every first week of October. Mark your calendars and join us in commemorating this important occasion. As always, we're here to help you scale up on knowledge so you don't scale up your systems. Your roadside friend as you drive from client to client, -Trace Blackmore, CWT Timestamps 0:01 - Trace Blackmore welcomes you to Industrial Water Week's Careers Friday 9:50 - Chris Yee, owner of Zenith Search Partners talking about how to build the best multi generational company 20:10 - Detective H2O in The Case of Hard Diagnosis Quotes "No matter what generation an employee falls into, all employees need the following 4 things: Trust, Compassion, Stability, and Hope."- Chris Yee "Have a clear corporate vision, clear corporate values, and make sure that they're not just talk or words or a poster, or a tagline, or part of your signature block." - Chris Yee "Engage your employees. Act like you care. Show them that you care by asking, "how are you doing?" - Chris Yee Connect with Chris Yee Phone: 713-936-9601 Email: [email protected] Website: Zenith Search Partners LinkedIn: company/chemrecruiter Understand a Multigenerational Workforce better by downloading the infographic HERE Learn the 4 things all employees need HERE Links Mentioned Free Industrial Water Week Resources Industrial Water Week scalinguph2o.com/300 scalinguph2o.com/301 Water Cake

Welcome to a special episode of Wastewater Thursday, part of this year's Industrial Water Week celebration. I'm your host, Trace Blackmore, and today, we're revisiting an enlightening conversation from earlier this year with the distinguished Dr. Rakesh Govind. In this episode, Dr. Govind delves into the pressing issues and the future of wastewater treatment. He highlights the challenge of our current centralized wastewater treatment systems, where vast networks of sewer lines transport water to centralized plants. Unfortunately, most of these plants discharge their treated water into rivers that ultimately lead to the ocean, resulting in a loss of precious groundwater resources. The consequences of this unsustainable practice are far-reaching and could have severe repercussions for future generations. Dr. Govind advocates for a paradigm shift towards decentralized wastewater treatment. By treating water locally and returning it to the ground where it originates, we can restore and regenerate groundwater tables. This proactive approach is not just an environmental necessity; it's vital for our survival. Without a sustainable water supply, we jeopardize not only our environment but also our economies and societies. But what about the return on investment (ROI) for transitioning to decentralized systems? Dr. Govind asserts that the ROI is compelling. Decentralized treatment offers a more resilient and reliable solution, especially in the face of natural disasters like hurricanes, tornadoes, or rising sea levels. Unlike centralized systems that can leave entire communities without wastewater treatment during such events, decentralized systems provide a more robust safety net for everyone. As Dr. Govind emphasizes, the technology and water sensing capabilities for effective wastewater treatment exist today. It's time for industries and individuals to seriously consider reducing their net water consumption. Freshwater is a finite resource, and its scarcity threatens our way of life. The responsibility falls on all of us to safeguard our water resources for the generations to come. Join us in exploring these crucial topics and more as we unlock the potential of wastewater, an often overlooked resource. Be sure to check out our Industrial Water Week Resources page for additional insights into Pretreatment, Boilers, Cooling, Wastewater, and Careers. Don't forget to tune in tomorrow as we wrap up this year's Industrial Water Week with Careers Friday. Your roadside friend as you drive from client to client, Trace Blackmore, CWT Timestamps 0:01- Trace Blackmore welcomes you to Industrial Water Week's Wastewater Thursday 7:45 - Dr. Rakesh Govind on The Future of Wastewater 13:30 - Detective H2O in The Case of Seeing the Dead Quotes "I want to leave the listeners with the idea: that the technology of wastewater treatment is advanced enough today and the technology of water sensing is advanced enough today to be able to do a very good job on a local level, thereby reducing the net water consumption. They should seriously look at reducing their net water consumption because freshwater on the planet is running out. If freshwater runs out at the location where they have their plant, their company cannot operate as they are operating right now; their existence is at stake." - Dr. Rakesh Govind Connect with Scaling UP! H2O Email Producer: [email protected] Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O Links Mentioned Free Industrial Water Week Resources Industrial Water Week Episode 303 with Dr. Rakesh Govind NextGen Septic

Welcome back to Scaling UP! H2O, the podcast for water treaters, by water treaters, and happy Industrial Water Week's Cooling Wednesday, Scaling UP! Nation! Today, we're delving into a topic that's crucial for our industry: effective communication and understanding the cooling equipment we're treating. In this episode, we revisit a fantastic moment from the podcast vault, featuring Chris Nagle. Chris, a Legionella Bacteria and Cooling Tower Expert at EVAPCO, joined us in 2021 for an episode titled "The One About Cooling Towers and Legionella Bacteria." Thanks to Chris and the EVAPCO team, water treaters worldwide have gained invaluable insights into our craft. During this enlightening conversation, Chris and I explore the idea that not all equipment is cut from the same cloth. From adiabatic systems to evaporative condensers, each type boasts unique characteristics that require tailored water treatment approaches. Chris eloquently sums it up with, "When we stop thinking of everything as a cooling tower, we can fine-tune our programs and think in terms of how the water is actually being used in that process." Discover the transformative power of using precise language when communicating with equipment manufacturers, and witness how it can elevate your water treatment prowess. Prepare to scale up your knowledge and sharpen your approach to water treatment equipment. Join us in celebrating Industrial Water Week 2023 and gear up for a week filled with enrichment. Don't miss this insightful episode that's bound to help you become a master of water treatment equipment. Remember, we're scaling up on knowledge so we don't scale up our systems! Your roadside friend as you drive from client to client, -Trace Blackmore, CWT Timestamps 0:01- Trace Blackmore welcomes you to Industrial Water Week's Cooling Wednesday 4:30 - Chris Nagle of EVAPCO talking about what is and isn't a Cooling Tower 10:45 - Detective H2O in The Case of the Dye Job Quotes "When we stop thinking of everything as a cooling tower, we can fine-tune our programs." - Chris Nagle "It's important for the water treatment professional to think about what is this equipment I'm actually treating, let's get the right name so that we can communicate effectively and get the right program." - Chris Nagle Connect with Scaling UP! H2O Email Producer: [email protected] Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O Links Mentioned Free Industrial Water Week Resources Industrial Water Week scalinguph2o.com/199 Website with James McDonald's H2O Stories