How Travel Staffing and AI Are Solving Healthcare's Flexibility Problem | Justin Lambert
Scaling Practice Management by Talkie.ai · Talkie.ai
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Show Notes
What's quietly burning out your best clinicians - and what can practice managers actually do about it?
Justin Lambert, CEO at Nomad Health - a leading digital marketplace with access to over 400,000 qualified clinicians - joins Jakub Grajcar to dig into the staffing and flexibility challenges that don't always show up on a P&L.
From how to triage patient calls the right way to why travel clinicians can be an unexpected competitive edge, this is an episode about the human side of running a modern practice - and what AI has to do with all of it.
We dig into:
👩⚕️ Justin's #1 tip for growing a sustainable practice - and why patient experience only gets you halfway
🏥 Why clinician experience has been quietly deprioritized for over a decade - and what it's costing practices now
🚑 What travel staffing really solves (spoiler: it's not just filling empty shifts)
💡 How the smartest practice managers flip staffing flexibility from a headache into a competitive advantage
🤖 How Nomad uses AI to help one person manage 100-150 clinician interactions a day - without losing context
🏗️ Why data architecture is the make-or-break factor for any AI system you deploy
👤 Guest: Justin Lambert
LinkedIn: https://www.linkedin.com/in/justin-lambert/
Newsletter - The Road to Better Care: https://www.linkedin.com/newsletters/the-road-to-better-care-7356415114175995905/
Company - Nomad Health: https://bit.ly/4rC2BAF
See how Talkie.ai works - AI medical receptionist demo: https://www.youtube.com/watch?v=oOiJ3ITTrLY&list=PLLjcCBHYN2KoBqm-Dx-8lIwWLuU-CHXSg