Ep. 52: How to Handle Last-Minute Cancellations and Appointment Changes
Salon Goals · Lauren Lappin
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Show Notes
Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlist
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses How to Handle Last-Minute Cancellations and Appointment Changes in your Salon Business.
Lauren shares two great stories in this Podcast episode. One story around when to be lenient with Clients (it pays to remember, we're all humans and sometimes unexpected things happen), and a second story around dealing with a difficult Client experience that turned into a positive learning experience.
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
Everything Lauren Lappin: https://www.laurenlappin.com.au
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This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.
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This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
Check them out on YouTube here and Subscribe to their Playlists: https://www.youtube.com/watch?v=NIGxBs8IPHM&list=PLzCxunOM5WFLOaTRCzeGrODz8TWaLrbhv&index=24