Ep. 124: Here's Why You Aren't Getting New Clients
Salon Goals · Lauren Lappin
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Show Notes
Salon Boss Mastermind Waitlist: https://www.laurenlappin.com.au/salon-boss-waitlist
https://www.instagram.com/laurenlappin_
In this week's episode Lauren discusses 4 Reasons Why You Aren't Getting New Clients into your Salon.
- Your Social Media Sucks! (02:00). In 2025 (and beyond) you simply have to care about the quality of your Social Media Content, on being consistent, personal, engaging, and original.
- You Aren't Building Relationships with Your Clients (09:00). Studies show that the no.1 reason a Customer will leave a business is Perceived Indifference on the part of the Business.
- You're Not Giving Your Clients an Incentive to Return (15:00).
- Lack of Attention to Detail (18:00).
Forbes.com on the Perceived Indifference Study: https://www.forbes.com/sites/stanphelps/2015/08/16/losing-customers-over-poor-service-lessons-from-td-bank-big-ass-fans-on-overcoming-indifference/
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Lauren on Instagram: https://www.instagram.com/laurenlappin_
Allure's Instagram: https://www.instagram.com/allure_lashbeautybar
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This Episode was Recorded and Produced by Josh Liston at DeadsetPodcasting.com
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This episodes theme music (Title: 'Highlander'') is from the amazing 'Scandianvianz'.
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