I Tried to Fix Their Team

Check it out here: https://thesalonmentors.com/events-2026

Ever tried to fix something in your salon… and made it worse? In this episode, Lisa shares a real story about something she completely got wrong - and how it turned into one of the biggest breakthroughs in understanding team performance. Because here’s the truth: Your team doesn’t struggle because they don’t care. They struggle because they lack confidence, structure, and support. And most salon owners don’t realise just how big that gap is. 

Inside This Episode: 

• Why “good people” still don’t perform
• The real reason your team avoids rebooking and retail 
• Why confidence — not skill — is often the issue • How salon owners unintentionally hold their team back
• The danger of avoiding uncomfortable conversations 
• Why “being nice” is costing your business growth 
• How to simplify training so your team can actually execute 
• The power of spending 5 hours a week developing your team 

The Big Shift It’s not about pushing your team harder. It’s about supporting them properly. And that starts with structure, repetition, and time. 

If you’re ready to stop guessing and start building a team that actually performs… Join me for my upcoming workshop: The 25 Hours Salon Owner Because when your team grows… your business grows… and your hours come down. 

👉 Check it out here: https://thesalonmentors.com/events-2026