RTB

In this special bonus episode, NEAS locality manager Paul Elstob speaks to consultant paramedic Dan Haworth about pain management within the ambulance service.In their conversation, Paul and Dan discuss different tools available to NEAS clinicians for assessing pain in different types of patients, the simple actions clinicians can take before reaching for medication and the importance of documentation, not just at an individual level but in highlighting patterns of practice and influencing international best practice.If you have any feedback about this episode, or have a suggestion for a future topic to cover, please email [email protected]

Our guests and hosts throughout the year have been recording some bonus content for you especially for Christmas. In today's special Christmas episode, you can hear Paul Elstob, Fay Ord, Clare Graham, Dan Cooper, Louise Carbado, Kate Rogers, Yvette Campbell, Simon Kelly and James Atkinson talk about their Christmas guilty pleasures.If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, please email us at [email protected]

In this episode, newly qualified paramedic James Atkinson speaks to consultant paramedic in urgent care, Danielle Clark about how we are working with NHS partners to find the most appropriate care for our patients across the region during the winter period and beyond. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

In this episode, Paul Elstob, locality manager in the south division talks to Dan Haworth, consultant paramedic in emergency care about the changes to clinical practice including the national prehospital maternity decision tool, learning from paediatrics and research. For more information: Maternity Video: https://www.youtube.com/watch?si=QnvqHiVNqwvtga25&v=a-iS6as5pJ8&feature=youtu.be Paediatric Resources: https://spottingthesickchild.com/ Research Paper Link: https://www.thelancet.com/journals/lanchi/article/PIIS2352-4642%2825%2900098-7/abstract If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

In this episode, locality manager Paul Elstob speaks to operational delivery manager Clare Graham about the work going on to support the frontline from behind the scenes within the Operations Co-ordination Centre (OCC).If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

In this episode, Yvette Campbell, clinical section manager in our Clinical Assessment Service (CAS), joins James Atkinson to discuss how CAS clinicians help patients access the most appropriate care — often preventing unnecessary ambulance dispatches. With a career spanning hospital care, patient transport, and frontline paramedicine, Yvette shares her unique perspective on the impact of effective signposting for both patients and crews.

In this episode of RTB, Louise and Dan talk with Kate Rogers about the importance of Call it Out – our year-long campaign to empower colleagues to speak out about inappropriate behaviour they experience or witness.If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

In this episode, newly qualified paramedic James Atkinson speaks to clinical pathways lead Simon Kelly about the support he and his team provide to frontline ambulance crews, ensuring they have viable alternative options to the emergency department for their patients.If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

Welcome back to Return to Base Season 4!In this episode locality manager, Paul Elstob speaks to medicines manager, Fay Ord to talk about the role of medicines management within the ambulance service and the work that goes on behind the scenes to ensure our patients receive excellent patient care. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

In this special episode, outgoing chief executive Helen Ray reflects on her time at North East Ambulance Service and her thoughts on the future as she prepares to retire after 42 years’ service to the NHS.If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

RTB (Return to Base) returns with a brand-new podcast episode ahead of the series launch in the coming months. In this episode, paramedic, James Atkinson talks to consultant paramedic, Dan Haworth about the new changes to practice, research findings and learning from incidents across clinical practice.A list of additional resources for major trauma and anaphylaxis which can be found here:Major Traumahttps://www.sheffield.ac.uk/mattshttps://emj.bmj.com/content/37/10/e2.1 https://pubmed.ncbi.nlm.nih.gov/38946735/ Anaphylaxishttps://www.theresusroom.co.uk/courses/anaphylaxis/https://www.stemlynsblog.org/anaphylaxis-a-guideline-update/ https://parapassweb.co.uk/https://parapassweb.co.uk/ For NEAS Staff: Clinical care deskCDN 0033 Critical Care Desk.pdf CDN 0034 Major Trauma Bypass Tool and Open Fracture (Limb) Pathway.pdfSeason four will be launching very soon, so keep an eye on your podcast apps and internal channels for updates and of official launch date.

In our last episode of Return to Base (RTB) season 3, Emergency Operations Centre team leader Ria Kilmister-Dawson caught up with Andrew Hodge, our director of paramedicine, and Karen Gardner, our head of workforce and development, to understand what career development looks like at North East Ambulance Service.

In this episode of RTB (Return to Base), we continue the conversation with Marianne Walton, emergency preparedness, resilience, and response (EPRR) manager and Alan Potts, EPRR training manager. In this episode, they explain how we learn from incidents and how we plan and support large events.

In this episode of RTB, we speak to emergency preparedness, resilience, and response (EPRR) manager, Marianne Walton, and EPRR training manager, Alan Potts, where they explain what EPRR is, how it fits into NEAS and how we plan and provide support for major incidents.

Working hard behind the scenes here at North East Ambulance Service are a team of research paramedics, undertaking a variety of trials aimed at improving patient care, not just in our region but across the country.For this week’s episode of RTB, paramedic Stephen Hackles caught up with research paramedic Karl Charlton about current and upcoming projects and how to put forward an idea.

In this episode, newly-qualified paramedic, James Atkinson was joined by end-of-life facilitator, Karen Hertwick, on a discussion about the work our end-of-life care team does for our patients.Karen discusses her past 2 years with the service and how her past roles of working in the community has benefited her.

In this week’s episode of RTB and in celebration of National Coming Out Day, our host and emergency operations centre team leader, Ria Kilmister-Dawson speaks to EPRR manager, Liam Garnett, about his experience of being proudly out as a gay man in the ambulance service.

In the final episode of the season 2 of the RTB (Return to Base) podcast series, we talk to Nichola Howard, named lead professional for safeguarding children at NEAS talks about how we safeguard vulnerable people in our service with the support of all of our teams. A paediatric nurse and health visitor by background, Nichola explains what her team are doing in the background when one of our call handlers or crews makes a referral and how they work with other agencies to share information to protect the vulnerable.

Mentoring is a crucial part of paramedicine, ensuring the next generation of paramedics have the confidence and skills required to care for patients across the North East.In this episode, paramedic mentors Stephen Hackles and Stephen Greenwood discuss the role of mentoring within the ambulance service. As well as defining the role, they talk about the different types of mentor, the importance of being confident in your own ability as a paramedic prior to becoming a mentor, dealing with difficult conversations, advice for mentors, and what they personally get out of mentoring.

In this episode of RTB (Return to Base), Frazer Gregory, EOC team leader at NEAS talks to Kavita Chawla, speciality registrar in public health about her placement role in the North East Ambulance Service and is the first registrar in the North East to be based within the ambulance service. This episode highlights one of the starkest inequalities in the North East is life expectancy between those living in affluent areas compared with more deprived areas. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

In this week’s episode of the RTB (Return To Base) podcast, Emergency Operations Centre Trainer Ria Killmister-Dawson speaks to Andy Williams, South Division Patient Transport Operational Manager about the vital service our Patient Transport Service (PTS) provides to NEAS and the wider healthcare system. This episode highlights how our service isn't just for emergency ambulances, what it is like to work within the Patient Transport Service, the different roles within PTS and the importance of this service for our patients across the North East. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

Dispatching ambulances is like a game of chess. In episode two of the RTB podcast, Emergency Operations Centre trainer Ria Killmister-Dawson speaks to dispatch manager Andy Bell about how each member of the dispatch team at North East Ambulance Service moves resources around the region to reach those in need.If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected]

In the first episode of our second series of RTB, Patient Transport Service operations manager Amy Rosindale speaks to Helen Morris, an experienced paramedic now working as a senior clinical advisor and one of nearly 50 Trauma Risk Management (TRiM) practitioners supporting NEAS colleagues in dealing with traumatic incidents.In their chat, Helen explains how trauma affects us all in different ways and the crucial role TRiM can play in supporting ambulance colleagues.CONTENT WARNING: Due to the nature of this topic, some listeners may find some of the content in this episode distressing or triggering. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].

Jason O'Connell, clinical education officer at NEAS, speaks to specialist paramedic Luke Morrison about traumatic cardiac arrest. In their chat, Luke explains the difference between a traumatic cardiac arrest and a regular one, what his advice would be for crews dealing with this type of situation, and how he sees the specialist paramedic role expanding in the future. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].

Jason O'Connell, clinical education officer at NEAS, talks about call taking with Emergency Operations Centre trainer Ria Killmister-Dawson. In their conversation, Ria tells Jason about the work that goes on behind the scenes to ensure callers get the right support, including training and feedback. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].

Paramedic apprentice James Atkinson talks to Jess Boon, a Freedom to Speak Up Guardian at NEAS, all about the work that she and her team does to encourage staff to feel able to give feedback about anything that affects them at work. In their conversation, Jess talks about the lessons that have been learned from the past in this area, and what she and her team are doing to help staff feel free to speak up - both now and in the future. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].

Paramedic Mark Selling speaks to Staff Psychological Wellbeing Advisor, Andy Walton, about the importance of looking after our mental health. In their conversation, Andy talks about the occupational health support available to NEAS staff, including services like TRIM and Talking Therapies, and about NEAS's own Mental Maintenance project. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].

Paramedic Mark Selling speaks to Amy Rosindale, Scheduled Care Operations Manager for the North Division, about the way patient transport has evolved over recent years, the difference it makes to patients, how different parts of the service work together with partners to support patients with complex moving and handling situations, and how the service is improving for the future. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].

Paramedic apprentice James Atkinson talks to NEAS's Director of Paramedicine, Andrew Hodge, about the future of paramedicine. In their conversation, Andy tells James how he came to take on this new role, how things have changed during his two decades in the ambulance service, and how he sees paramedicine evolving over the coming years. If you'd like to get in touch about anything you've heard on RTB, or if you want to suggest a topic for us to cover in a future episode, you can email us at [email protected].

RTB (Return To Base) is a podcast from North East Ambulance Service. In each episode, NEAS team members James Atkinson, Jason O'Connell or Mark Selling speak to expert colleagues to try and answer some of the big questions staff members have about working in the ambulance service, from day-to-day issues like mental health and the importance of speaking up, to big picture ideas like the future of paramedicine.