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Show Notes
Jason O'Connell, clinical education officer at NEAS, talks about call taking with Emergency Operations Centre trainer Ria Killmister-Dawson. In their conversation, Ria tells Jason about the work that goes on behind the scenes to ensure callers get the right support, including training and feedback.
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Topics
RTBReturn to BaseNorth East Ambulance ServiceNEASParamedicineambulance servicepatient transportcall handlingparamedicmental healthtrauma risk managementTRiMcardiac arresttraumafreedom to speak up