ReThink Productivity Podcast

Send us Fan MailEver wondered what it takes to sustain process improvement in your organization and why it's so crucial? Do you need the secrets to driving good behaviours and creating a transformational shift within your company? Craig shares his views on how organizations can build and sustain process improvement initiatives, and the vital role of regular measurement in justifying these initiatives.We delve into the concept of health scores and how they can be utilized to track organizational processes and metrics, fueling engagement and comparison of data. We also explore how gamification can drive positive behaviour in a fun and exciting manner. FREE DOWNLOAD: SIMPLE STEPS TO HEALTHIER, HAPPIER PROCESSES #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDiane Wehrle Retail & Destination Insights Expert joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from August to September 2023New news from DianeHalloween, Black Friday and Christmas #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJoin us for a discussion with Julie Develin, Sr. Partner, HCM Advisory at UKG and a recent recipient of the top 100 HR influencer award, as we navigate the intricacies of the employee lifecycle and employee experience. As an expert in her field, Julie unveils how UKG technology plays a pivotal role in employee thriving and retention, and she dissects the profound consequences of labour turnover and negative onboarding experiences #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailTim Wheeler, the UK Sales Director for Strongpoint returns. We delve into the intricate world of retail's last mile and its environmental implications. Discussing the labour-intensive nature of this process. Our journey takes us across the UK's home delivery landscape and on to the Nordic region's popular locker-based delivery system. Locker collection, is it the next big thing or a challenge that retailers are yet to master? Tim debunks the assumption that consumers prefer home delivery, putting forth compelling arguments that are sure to get you thinking. #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailPrepare to be inspired. Today, we're chatting with Tim Wheeler, the UK Sales Director for Strongpoint. You won't want to miss this episode as we tackle intriguing subjects like automation, robotics, e-fulfilment, and the ongoing labour shortages. Tim shares his insights on these compelling subjects, giving us a glimpse into the future of retail, and trust us, it looks fascinating. #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSue & Simon talk about the latest productivity trends. They discuss:The need to constantly evolve Productivity and have a robust roadmap Moving the Non-Value Add and Task & Process time into CustomerEvery Second Counts - The new book from ReThinkThe Rethink Forum on 12th September 2024To find out more download the ReThink Whitepapers #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDiscover the power that lies in strategic pricing in our insightful conversation with Mark Peacock, Managing Director of Pricemaker. Gain a new perspective on the role of pricing in driving business growth and profits, and learn about the implications of the current economic climate on pricing strategies from an industry expert. Join us as we delve into Mark's career journey and his unique insights into adopting a customer-centric approach to pricing. #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDiane Wehrle Marketing & Insights Director at MRI-Springboard joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:Footfall trends from July to August 2023The divergence of value and volume The importance of upselling and converting customers when footfall is flat #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail Fresh off the heels of the stellar Productivity Forum 2023, we're bursting with insights and raring to go. We'll reflect on the forum's triumphs and introduce you to our latest gem: "Every Second Counts". It’s a treasure trove of advice, case studies, and context on everything productivity. Hold on to your seats, because we're also unveiling ReBudget, a game-changer in online labour budgeting. Plus, we'll chat about Saturdays reclaiming their crown as the prime shopping day and all the challenges this brings to recruitment and optimum productivity.As we look forward to the Productivity Forum 2024, we'll share our vision and what it will take to make it an even more unforgettable experience. #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailWhat happens when the global food service juggernaut, Aramark, meets the trials of Brexit, a pandemic, and the passion of a Garth Brooks concert? Join us as we delve into a conversation with Rachel Malyan, Aramark's Head of Workforce Management, and David Rogers, VP of Sales and Marketing at WorkJam. With three decades of experience under her belt, Rachel offers a unique perspective on the difficulties facing the food industry, from recruitment and retention to planning high-profile events. #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail Get ready to unlock the secrets of optimized business operations as we converse with David Rogers, VP of Sales and Marketing, EMEA for WorkJam. This episode covers how WorkJam is revolutionizing industries, with its applications spanning retail operations, logistics, and supply chain. David offers his insights on how the platform simplifies deployment and uniquely targets audiences, reducing noise in corporate communication. We also delve into the value WorkJam brings to efficient store operations, the culture of continuous learning, and task management. #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailReady to revolutionize your frontline operations? Strap in as we journey with Mark Williams, Managing Director of WorkJam EMEA, exploring the challenges businesses face in effectively conveying crucial information to their frontline workers, and how WorkJam can bridge this communication gap. This enlightening episode is a deep-dive into how WorkJam can be the catalyst for your organization's digital transformation, enhancing competitiveness, boosting productivity, and ensuring the successful management of ongoing change. #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDiane Wehrle Marketing & Insights Director at MRI-Springboard joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover:A record-breaking month!!Footfall trends from June to July 2023The impact of the poor weather on High Street footfallWhat we can expect as we head towards Black Friday and Christmas #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail Simon previews the upcoming Productivity Forum #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSue & Simon talk about the latest productivity trends. They discuss:Why benchmark?The different insights you can get from Activity, Role and Efficiency study dataExamples of what they have seen and how it has been usedThe Rethink Forum on 14th September 2023 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail Sue & Simon talk about the latest productivity trends. They discuss: Consistent productivity lessons across other industriesThe Rethink Forum on 14th September 2023 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDoug Field CEO of East of England Co-op talks to Simon about how you manage and modernise a convenience supermarket chain They Cover:Alignment of People/Processes and TechnologyChallengesOpportunitiesChangeFuture plans #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSue & Simon talk about the latest productivity trends. They discuss: Cost cuttingThe Rethink Forum on 14th September 2023New news part 1New news part 2To find out more download the ReThink Whitepapers #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDiane Wehrle Marketing & Insights Director at MRI-Springboard joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from May to June 2023The growing importance of Weekends and Saturdays in particularWhat we can expect in the summer months #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAmy Bastow Managing Director of Cegid (formerly Store IQ) Retail Store Excellence talks to Simon about how they are helping Retailers to drive productivity They cover:The challenges of compliance in retailRetail Activity PlannerHow Task Management is making teams more productiveThe longest job title & product name we have seen to date !! #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMichal Ukropec CEO of Twinzo joins Simon on the Podcast to discuss Digital Twin. An exact 3D Live Digital Twin of your facility, house, office, factory, coffee shop, retail store or even a whole city (perhaps a space station?) They cover:What is a digital Twin?What are the benefits?What things can you track?How do you create a 3D image easily? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDr Iain Price Neuroscientist, writer, coach, trainer, author, speaker and Founder of Think It Out joins Simon for the last episode in our series looking at the science of trust and challenge (Top Right Thinking) They Cover:Wicked Problems that leaders dealing with complexity faceHow do we stay in high challenge, high support (top right) for more of the timeNeuro PruningThe impact of remote working and back-to-back meetingsTop tips Link to Dose as referenced in the conversation #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDiane Wehrle Marketing & Insights Director at MRI-Springboard joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from April to May 2023The growing importance of Weekends and Saturdays in particularWhat we can expect in the summer months #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDulcie Swanston writer and owner of Top Right Thinking & Sue Hedaux join Simon in the second of a series of 3 episodes looking at the science of trust and challenge (Top Right Thinking)They cover:Linking Top Right Thinking to physical productivityOutputs and insight from ReThink studies using Top Right Thinking #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDulcie Swanston writer and owner of Top Right Thinking joins Simon in the first of a series of 3 episodes looking at the science of trust and challenge (Top Right Thinking) They cover:Top Right Thinking and the link to NeuroscienceWhy and when to use Top Right ThinkingThe benefits you can deliver as a leader personally and for your teams #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailGreg Gormley Founder and CEO of SKOOT joins Simon on the Podcast to discuss how a life-changing moment led to a mission to help us all reduce our carbon footprintThey cover:Educating about climate change & carbon footprint The carbon footprint of eating outHow small regular actions by us all can make a significant positive impactThe mechanics of SKOOTThe scale and speed of deforestationSKOOT roadmap #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail Sue & Simon talk about Parkinson's Law. They discuss: What is Parkinson's Law?Practical examplesPace of workHow it links to leadershipRead our latest blog on Parkinson's LawTo find out more download the ReThink Whitepapers #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDiane Wehrle Marketing & Insights Director at MRI-Springboard joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from March to April 2023How the multiple Bank holidays in April impacted footfallThe Coronation #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailStuart Cross Owner of Morgan Cross Consulting returns to the Podcast with Simon to discuss how business strategy has changed post lockdownThey cover:The impact of lockdown, Brexit, global recession, supply chain, war Importance of winning today & winning tomorrowAdaptability beats forecastingNothing fails like success - especially if you enter the cultural danger zone #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSimon reflects on the key themes after returning from the Retail Technology Show #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail Sue & Simon talk about MTM (Methods-Time Measurement). They discuss: What is MTM?What does it cover?Why should you use it?What are the key trends ReThink are seeingRetail Technology Show (ReThink are on stand 6B37)To find out more download the ReThink Whitepapers #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail Diane Wehrle Marketing & Insights at MRI-Springboard joins Simon for their monthly chat about footfall trends and shopping behaviours. They cover: Footfall trends from February to March 2023How the multiple Bank holidays in April may impact footfallThe Retail Technology Show in Olympia on 26th & 27th April 2023 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJames Bradbury-Willis Senior Account Manager at Source Design joins Simon to talk about getting the most out of your marketingThey cover:Who is your audience?What is the correct channel?Communication strategyKPIsWhy work with a full marketing agency? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSimon Fraser Vice President of CX Strategy at InMoment returns to the Podcast to talk about the future of customer experience (CX)He discusses with Simon:Why are you asking for customer feedback?Chat GPTSupervised Machine Learning & AITailored feedback modelling #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSimon Costigan Change Specialist joins Simon to discuss why delivering and sustaining change in a business is so hard. They cover: Senior alignment top to bottomNavigating the changeReverting to type/familiarity The importance of communication Consequences (or not) of stopping doing stuff #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMichelle Evans Global Lead, Retail & Digital Consumer Insights at Euromonitor International joins Simon to discuss Digital Shopper Trends. They cover:5 key trends:Online saversCrowdsourced CreationE-CustomisationGame ChangersSensory Shopping – Link to L’Oreal Spice BombDownload the 2023 Digital Shopper Trends Webinar #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDiane Wehrle Marketing & Insights at MRI-Springboard joins Simon in the first of more regular chats about footfall trends and shopping behaviours. They cover: Footfall trends from January to February 2023The impact of hybrid workingThe rise of SaturdaysRetail park evolutionOnline shopping trends #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSimon talks about his recent trip to Euroshop. He covers:What has happened in retail this weekWhat were the key themes at Euroshop with honourable mentions for Itab and Workjam #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSue & Simon talk about Activity Study. They discuss:What is an Activity Study?What does it cover?Why should you do it?What are the key trends ReThink are seeingTo find out more download the ReThink Whitepapers #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailEd Hill General Manager at Bazaarvoice joins Simon to discuss User Generated Content. They cover:What is User Generated ContentThe productivity benefits:ConsumerRetailerBrandContent supply chainPositive environmental impact #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSue & Simon talk about Efficiency Study. They discuss:What is an Efficiency Study?What does it cover?Why should you do it?What are the key trends ReThink are seeingTo find out more download the ReThink Whitepapers #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailPrasant Nair CEO & Product Architect joins Simon to discuss Double Gemini and its specialized ability to design productivity processes and deliver them as transformative training solutions and labs across five core productivity categories. They cover:Loss of Productivity in the workforceEmail Productivity (Stack)File Management (Vision)Meeting Management (Unite)Useful resources...Stack MethodVision Method #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSue & Simon start this new monthly series by talking about Role Study. They discuss:What is a Role Study?What roles does it cover?Why should you do it?What are the key trends ReThink are seeingTo find out more download the ReThink Whitepapers #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSue & Simon reflect on their trip to NRF in New York. They discuss:What were the key trends and takeaways?Observations on retail in New YorkThe car showroom that you can't buy a car from!! #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailClaire Sporton Global Head of Customer Experience at Ardoq discusses why customer feedback is great for colleagues. The chat covers:Focusing on what can make a difference rather than the resultsHow do you get information and feedback into the hands of teams and team leaders to drive the change?How do you turn your CX programme into actionable insight that drives colleague and customer engagement?Not incentivising things that people can't influence #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailRicardo Belmar Director of Partner Marketing for Retail at Microsoft, Retail Tech Advisor & host of The Retail Razor Show joins Simon to discuss Retail Technology trends.They cover:Emerging technologyBeing more than a retailerWill the focus be on colleagues or the customer?What is the role of the store colleague in the future? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSue Hedaux Co-Founder at ReThink Productivity returns to the Podcast to reflect on 2022A year of 2 halves for most companies growth being top of the agenda in the first half of 2022, followed by uncertainty and spiralling cost challenges in the second half of 2022 fuelled by the war and hyperinflation #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailWe have taken the best bits of business advice from The Rethink Productivity Podcast guests over the last 2 years and pulled them all together in special episodes for you. Enjoy part 2 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailWe have taken the best bits of business advice from The Rethink Productivity Podcast guests over the last 2 years and pulled them all together in special episodes for you. Enjoy the third and final part #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailWe have taken the best bits of business advice from The Rethink Productivity Podcast guests over the last 2 years and pulled them all together in special episodes for you. Enjoy part 1 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn