ReThink Productivity Podcast

Send us Fan MailLord Mark Price, Founder of WorkL and Engaging Business and former Deputy Chairman at John Lewis Partnership and Managing Director at Waitrose, shares his wealth of business knowledge on the benefits of keeping people happy and engaged at work.Listen out for the 6 key drivers to a happy and engaged workforceMark's books referenced in this episode can be found here...Lord Mark Price Books #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSteve Leach, Sales Director at Nisa Retail shares his thoughts on the future of convenience retail, lessons learnt during lockdown 1 and how Nisa are making a difference locally #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAndrew Busby, Founder Retail Reflections and Co-Founder SafePrem Solutions shares his views on why it is important to know where you Customer is as we move to a more locally based way of lifeTop Tip: If you are Christmas shopping online this year order early to avoid disappointment, especially if it a Turkey 🦃 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSimon Fraser, VP, Customer Experience Strategy at InMoment is back for the final episode in this series. Simon covers...What are Inclusive Experiences?Do you design for the 'average'?Are you able to understand and improve Inclusive Experiences from your customer feedback? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧 Simon Fraser, VP, Customer Experience Strategy at InMoment is back for episode 3. He shares his thoughts on the evolution of payment, how things can get in the way of delivering a great customer experience at the end of your shopping journey and how this massively influences your brand experience 🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧 Simon Fraser, VP, Customer Experience Strategy at InMoment returns. He discusses the challenges of delivering a great experience whilst striving to be truly Omnichannel. Who does a great job and who could do better?? 🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧 Derek Eccleston, CX Consultant at InMoment kicks off the series by sharing some amazing stories of companies that deliver on their brand promise and the consequences of what happens when it all goes wrong!! 🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThese are worrying times for an industry that we all rely on to socialise with friends and family, but all is not lost!!🎧 Ann Elliott, Hospitality strategist, connector and adviser at Ann Elliott Hospitality Consultancy shares her thoughts on where hospitality is heading in the short and medium-term 🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧 Sue Hedaux, Co-founder at ReThink tells us why you shouldn't have to compromise service to be more efficient and productive 🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧 Neil Parrish, Workload Planning Manager at Greggs talks about the challenges of having small footprint shops with high customer volume and how changing buying habits will impact the store operation 🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧 Matt Hussain, Change & Productivity Manager at Well Pharmacy shares the amazing journey the business went on at the start of the Pandemic lockdown to support the nation and discusses with Simon what the future of Pharmacy may look like🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧 Sanford Stein, Retail expert and regular Forbes contributor, discusses the state of Retail in the USA. Is it on a different trajectory to the UK or are they experiencing similar trends?🎧 Sanford's book can be found on Amazon here... Retail Schmetail #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧 David Travis, Chief Product & Technology Officer at Red Bee Media & Board Member at Leyton Orient FC talks with Simon about how the media industry has had to adapt to keep the world connected, and how Leyton Orient are leading the way in terms of match streaming content, with lots more to come!! 🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧 Clare Bailey, Founder of The Retail Champion & Independent Retail Consultant talks with Simon about the impact lockdown is having on jobs on the day (22nd September 2020) multiple brands announced significant pending job losses, hence 'Grey Tuesday'. They also talk about changing Customer shopping behaviours and the move towards 'having less, means more' 🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailKaren Dyke, CEO at Retail Manager Solutions (RMS) shares how they have been helping the sudden switch to remote working and the benefits of the RMS metro roadmap which covers much more than just WFM. Which stops will you visit??Metro #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailWayne Snyder, VP Retail Strategy EMEA and Kim Hill, WFM Solution Advisor EMEA at Blue Yonder share their thoughts on how automation is impacting the Customer & Store and the role WFM can play in this evolving journey #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAmanda Simms, Founder and CEO at Simms & Associates discusses if WFM should be an IT or Change project, not underestimating the importance of change management and how to keep delivering the return on investment post-implementation #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧How do you make sure Susan is happy?🎧Ian Marshall, Customer Success Director EMEA, and Stuart Thompson, Solution Consultant EMEA, at Reflexis (now part of Zebra Technologies) cover why being agile, communicating with frontline workers, AI Machine Learning and Task compliance are all going to be critical for Retailers moving forwardYou will have to listen to understand the Susan reference!! #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailYour data your way🎧Steve Tonks, SVP EMEA, at Workforce Software talks about how they have been supporting those that can't work from home and what changes it has led to in the software, plus wider WFM market trends🎧 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧What do The Clash and Red Rum have to do with WorkForce Management?Well, in this episode, Peter Harte, VP of EMEA, at UKG (Ultimate Kronos Group) will explain as he discusses how Kronos and Ultimate Software have merged together to become one of the largest workforce management technology providers globally. Plus, learn how (the newly branded) UKG helps retail customers with contact tracing and attestation functionality🎧Here are some links as mentioned in the podcast:Contact TracingAttestationRetail Webinar #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🎧 Tim Wheeler, VP Europe at WorkJam talks about how you can re-imagine communication, collaboration and your relationship with your frontline colleagues🎧Not strictly Workforce Management but this could be the glue you have been looking for to bring everything together for your frontline colleagues #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailChris Noble, Director at Storeforce shares his passion helping retailers make better decisions using data whilst keeping people at the heart of everything they do #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAndreas Sjölund, Co-Founder and CRO at Quinyx talks about Engagement driven Workforce Management and the importance of the Happy Workforce and Happy Business #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailChris McCullough, CEO at Rotageek (and former A&E Doctor, listen to find out more!!) discusses how he sees retailers balancing productivity and well-being of colleagues moving forward, plus shares some insight into the 'next big thing' in scheduling Link to Whitepaper as discussed in this episode...The State of Retail in a Covid-19 World #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailIan Hogg, Chairman at Shopworks & fastPAYE shares his thoughts with Simon on office productivity and the impact of working from home, plus gives us some insight into the world of Shopworks WFM #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAndy Almey, Director at Red Jam Process Transformation discusses the benefits of adopting the principles of Lean and Six Sigma, as well as giving some insight into Business Improvement Apprenticeships (you might be missing out!!) #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAmrit Sandhar, Founder/ CEO of The Engagement Coach shares his thoughts with Simon on how we can keep up with the pace of change, and how leaders need to adapt their style to get the best from their teams #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailRyan Edwards, Founder at Audoo tells how they are powering a transparent Music Industry. Audoo has created an audio meter, which tracks actual played music, using real-time data, to help Performance Rights Organisations (PROs) digitise and streamline their processes. Meaning that rights holders never miss out.The band Ryan and I form during the podcast are available for bookings!! #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJames Katz, Growth Strategy Lead at YOOBIC discusses how you can empower your employees, wherever they are, through digitally optimized communication, training and process management #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMichael Grange, Founder at Parker Veese looks back over the last 10 years of retail technology and shares his views on the good, the bad and his hopes for the future (it is always the hope that kills us!! you will understand the reference when you listen) #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSimon Taylor, Chairman at UK MTM AssociationWhat is Methods-Time Measurement (MTM)?Check out the ReTime apps that support the MTM study methodology #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe robots are coming!Michael Richardson, Director at The Perfect Little Company (TPLC) talks about the supply of commercial robots to schools and businesses throughout the UK, and the reasons customers are choosing robots to increase the cleaner’s productivityAbbee & Hive #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMille Holst, Partnerships Director at Catapult discusses how having the flexibility to 'flex up' in a simpler, tech-driven way will be the future #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailIs there a link between Employee Engagement & Productivity?Simon talks to Jo Dodds, Consultant, Trainer & Speaker specialising in Employee Engagement at Counterpoint Matters who shares her thoughts and expert advice to get the most out of your teams #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAdam Hankin, General Manager Ireland for Wagestream discusses how they are revolutionising the way we get paid #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailWhat does the future of footfall in our shopping centres and high streets look like? Has the Covid-19 Pandemic changed things forever?Diane Wehrle, Marketing and Insights Director at Springboard Research discusses how their insight data is helping shape future thinking and what we can expect to see in the short term #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSimon Knocker, Founder of thebigteam and co-founder of Atonic4, discusses how the way we buy cars is changing and what that means for the Customer #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDulcie Swanston, Director at Top Right Thinking & Tea Break Training & author of the awesome book "It’s Not Bloody Rocket Science" discussed the barriers to delivering productivity through people #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDan Brazil, Customer Advocate at Bold360 shared his thoughts on how AI and automation can create high-value touchpoints across the customer journey #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailGraham Wilson, Author of The New Leadership Manifesto & Leadership Laid Bare, Director at The Success Factory helps us explore the key ingredients required to get great people and to help them land successful projects #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailFrom co-founding the world famous improvisation group The Comedy Store Players with Mike Myers, through to appearing on the likes of Have I Got News For You, Whose Line Is It Anyway, Austin Powers movies, Saturday Live and QI, Neil Mullarkey has worked with some of the most talented names in comedy, film and television.With a string of prestigious clients including Barclays Capital, Google, Deloitte, GlaxoSmithKline, Microsoft, Vodafone, the NHS, Saatchi & Saatchi and WPP, and regular appearances across the national broadsheets writing articles and reviews, Neil has become synonymous with bringing the agility and innovation of improvisation to the boardrooms and sales teams of the world’s biggest corporations; transforming businesses from the inside by encouraging communication, collaboration, engagement and creativity, and simplifying some of the most complex of problems into the most compelling of solutions.Buy tickets now for the latest Comedy Store Players online here.... https://www.thecomedystorelive.co.uk/shows/the-comedy-store-players-2020-07-08Neil discusses how improvisation can help drive productivity #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe Matt Porter, Chief Executive, Professional Darts Corporation Director & Board Member at Leyton Orient FC #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailIf Home Improvement retailers were given 6 months notice of the next lockdown what could/should they be doing?Steve Collinge Managing Director of Insight Retail Group shares some amazing Pandemic research, and his thoughts on how Home Improvement retailers have the opportunity to really think differently moving forward #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailPhillip Adcock owner of Adcock Solutions talked to us about the psychology of communication with Customers, and how to make brands easier to buy #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe ReThink team. Simon,Sue,Oli,Ed,Simon & Alex say hello, plus they discuss the various different types of workstudy techniques and the benefits they can deliver #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailKent Teague, Principal Investor & Vice-Chairman at Leyton Orient FC, Chairman & CEO at Lineal Services, Owner & Managing Member at Gold Creek CapitalHow does rapid business growth impact productivity? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAngela Cox, Behavioural Change Life Coach shares some practical advice on how to help get through periods of change and the importance of mindfulnessSubscribe to Angela's blog to get regular updates ... Angela Cox Blog #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailYasin Shariff, Owner of Titan Protection shared his thoughts on how they are helping to ensure workplaces are Covid secure with their unique 3 stage Disinfection approach #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJulian Niblett, Managing Director at InsideOpsWhere should you be looking to identify productivity opportunities in your retail store operation? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailOliver Banks, Director & Consultant at OB&C LtdWhen is Transformation not Transformation?Download the Transformation TrifectaDiscover the 3 elements that form the foundations for your retail transformation and get a health check to help put your future aspirations onto stable ground. Plus stay up to date with Oliver Banks's weekly Retail Transformation Briefing. #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn