ReThink Productivity Podcast

Send us Fan MailIan Hogg Chairman of WorkTech Group returns to the podcast to discuss how AI is being used to manage retentionSome key statistics from the conversation and 'Meeting your staffing requirements in difficult times' WorkTech whitepaper as discussed in the podcast60% of companies have a shortfall of staff of over 10%56% are reducing opening hours because they don’t have enough staff55% have looked at their working patterns to better deploy their staffDownload the WorkTech whitepaper #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSimon Randall Co-Founder and Ceo and Guy Williams Enterprise Sales Director of Pimloc join Simon to discuss video data capture and analysisThey cover:Pimloc's deep learning platform, Secure Redact, enables public and private organisations to protect personal data in video at scaleAutomating data privacy compliance whilst responsibly unlocking the operational value of video data with analyticsThe future of video data capture #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailCarol Spieckerman President of Spieckerman Retail joins Simon to discuss her Retail TrajectoriesThey cover:Buy, build or bridge?Diversify or dieMad for adsFrenemyListen to Carol's Podcast here...Spieckerman Speaks Retail Podcast #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailClaire Herbert Managing Director at Herbert Retail, Allan Robertson Programme Manager at Scot Mid Co-Operative and Mark Barnett Business Transformation Project Lead at Southern Co-op join Simon to discuss Electronic Shelf Edge Labels (ESELs) and why now is the right time to invest in this exciting technology that we have discussed in retail for many yearsThey also cover:Price changes (what is it, how is it done) priorWhy are ESELs on the ScotMid and Southern agendaEfficiency opportunities and benefits to Colleagues and CustomersFuture benefits ESELs unlock #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe third and final episode in our series of 3 podcasts with Ceridian. Somen Mondal GM of Talent & Intelligence joins Simon to discuss talent. They also cover the following:The future of talentCurrent trendsThe metrics potential employees look forDownload the talent thought leadership report using the link below...Future of Talent – 2022 Pulse of Talent: Competing for talent takes more than pay #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe second in our series of 3 podcasts with Ceridian. Paul Karnowski Director, Solution Advisory EMEA joins Simon to discuss:The benefits of having all your HR data in 1 placeCurrent WFM trendsWhere the WFM market is headingDownload the WFM case study using the link below...WFM – 3Sixty Insights analysis: Ceridian modernizes Allianz Global Investors’ workforce system #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail🚨🚨SPECIAL ANNOUNCEMENT🚨🚨Productivity Forum 2023 registration is open. Taking place on 14th September 2023 at the National Conference Centre, BirminghamLots of amazing speakers and panels are to be announced over the coming weeksSpaces are limited so register now using the link below...REGISTER #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe first in our series of 3 podcasts with Ceridian. Seth Ross General Manager of Dayforce Wallet & Consumer Services joins Simon to discuss:Ceridian/DayforceDayforce Wallet - What is it, and how does it work?How do on-demand pay requests work?Is cash dead?The future of pay including streaming & autonomous payDownload the future of payroll guide using the link below...The future of payroll: Unlock the power of pay in a changing world #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailProductivity & Transformation 2022 took place on September 15th 2022, hosted by ReThink Productivity in collaboration with Oliver Banks. Simon & Oliver share their thoughts from the day and the key themes #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAmy Pethick Op Ex Manager and Nadine Goodship Retail Operations Manager at BP join Simon to discuss how the Petrol station as we know it will evolve They also cover:The scale and complexity of BPRecruitment challenges in an environment that operates 24 hours, and some of the great thinking that is helping to retain and develop colleaguesWFM, operating models and productivity initiatives #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAlexis Kingsbury Co-Founder at AirManual & Spidergap joins Simon to discuss how they are helping organisations simplify the onboarding process and helping to drive colleague retention and engagement. They also cover:The great resignationRecruitment over the next 2 years #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJosh Kaiser Managing Director at Tovie AI joins Simon to discuss the power of using AI to drive intelligent conversations with your customers. They also cover:Blending the Physical & Digital retail worldBarriers to AI, chatbots #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailProductivity & Transformation 2022 took place on September 15th 2022, hosted by ReThink Productivity in collaboration with Oliver Banks. Simon shares his thoughts from the day and the key themes #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailBabs Neilan CEO at Jamieson Law joins Simon to discuss the importance of getting good practical legal advice for your business. They also cover:Getting legal agreements in place early in any process to protect yourself Why legal advice shouldn't be the 'business prevention unit'What does good legal advice and process look like?Type of lawyer you need #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailProductivity & Transformation 2022 is fast approaching. My co-host Oliver Banks returns to shed some light on what to expect. We discuss the 4 pillars of the event...CustomerColleagueCostChangeJoin the waiting list for the event here...Productivity & Transformation 2022 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDiane Wehrle Marketing and Insights Director at Springboard Research returns to the podcast to discuss:Current footfall and shopping trends across RetailThe impact of inflation/cost of living risesWhat to expect this Black Friday & ChristmasThe good news is that it isn't all doom and gloom !!We are delighted that Diane is opening our Productivity & Transformation event on the 15th of September #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailPhil Thorne part of the founding team at Quorso discusses:How Quorso are helping retailers drive store and field leadership productivityPersonalisation of data for Colleagues (most retailers are already doing it for Customers) and how this delivers improved decision-making, compliance and productivityInnovation in the USA V UK #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailRiley Jarvis Owner & CEO at The Sleep Consultant discusses:90-minute sleep cyclesThe impact of poor sleep on your personal productivityTop tips to a better night's sleepHimalayan Sea Salt (yes you read it correctly!!) #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailProductivity & Transformation 2022 is fast approaching. My co-host Oliver Banks returns to shed some light on what to expect, and how to join the waiting list. We take some time to explore various Retail AcronymsJoin the waiting list for the event here...Productivity & Transformation 2022 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan Mail Chris Kelly VP at Connors Group discusses:The subtle differences in approach to work measurement in the USA V EuropeWhat should you do with your data?Partnering with ReThink #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAlex Kelly Global Programme Manager at Xpediator discusses the impact on the supply chain of:The move from 'just in time' to 'just in case'Market growth and the golden triangle Recruitment challengesFuture growth and automation plans #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe last in our series of 3 podcasts with Sammy Walton of Quinyx & Dan Collette of Concrete (now part of Quinyx)We Cover:The relationship between managing the task & the schedule (what happens if a task is shared?)How granular should you go? Detail of the tasks and who should manage them?What can you do with the data & insights on the back of this?Devolving the ownership of tasks and the relationship with WFM #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe second in our series of 3 podcasts with Sammy Walton of Quinyx & Dan Collette of Concrete (now part of Quinyx)We cover:What are the ingredients of a good forecast?What should you/could you forecast?How do you analyse if your forecast was good or not & what do I have to change?Is it all about AI? How accurate will we get with forecasts in the future? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailProductivity & Transformation 2022 is fast approaching. My co-host Oliver Banks returns to shed some light on what to expect, and how to register. We take some time to explore various Retail Myths & MottosRegister now for the event here...Productivity & Transformation 2022And don't forget to send us your Business Acronimys for the next episode #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe first in our series of 3 podcasts with Sammy Walton of Quinyx & Dan Collette of Concrete (now part of Quinyx)In this episode, we cover the challenges in the current labour market (more jobs than people) and how you can attract and retain the best colleague to put in front of your customers #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailStephen Costigan & Thomas Fisher of Metaspark share how they are helping companies plan & execute work, measure & reward teams with a single source of the truth for everyoneIt helps answer a fundamental question for every colleague in every organisation..."How does what I do at work matter?" #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailA brand new event for 2022 in partnership with Oliver Banks Director at OB&CoListen now to find out more about this exclusive retail event heading to Birmingham in September 2022 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailIntroducing our new service Flow Insight. Knowing precisely how a customer behaves whilst they are physically within your premises can tell you a lot. The same applies to other team members and stock. That journey’s path can help answer your biggest question; “Are we delivering on our brand’s promise?”What can Flow Insight tell you?Using discreet field observers, example questions that can be answered with Flow Insight include:What paths do my shoppers and/or colleagues take?How do the layout changes affect a customer’s flow pattern?Do different types of shoppers navigate stores in different ways?Are customers interacting with my products?How long do they spend in my store and where?Where do they engage with team members?Are customers greeted by a team member on entry?Is interaction initiated by the customer or a team member?What is the average colleague/customer interaction time?Where do bottlenecks occur?Do customers have to queue? And if so, how long for?How do my colleagues move around the store/warehouse?How does stock move around? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJon Dobson Associate Director at ReThink shares his views on Management Structures:The themes across retail/hospitality in current Management structuresHow you futureproofWhat should you be looking at now to drive optimum productivity of leaders and colleagues #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJames Bolle Captain at PRPSFL is back to give us an update on how Purpose has evolved post lockdown, how there is a clear link to company culture, and why you should never ever be a Duck 🦆 #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailRichard Hammond CEO at Uncrowd talks about keeping Retail simple and the benefits this can bring. We also explore how the Uncrowd platform and insights help:Kill friction/create rewardHelp you learn about your attractiveness relative to rivalsTake the money you have left on the table for others #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSimon Fraser VP of CX strategy at InMoment talks about the changing landscape of Customer Experience (CX) post Covid, some things have reverted back and others are still evolving #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSue Hedaux Co-Founder at ReThink tells us about how Productivity Studies are much more than data capture and Excel spreadsheets. Sue also covers:The basis for good data and the power of insightsWhy having trained analysts capture the data is so importantSome recent project outputs examplesThe importance of Benchmarking #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailChristine Russo Leading retail industry analyst talks about bringing to bricks & mortar retail what you get online in an affordable and easy way. Christine also covers:The rise of the digital walletPaypal returnsCashless stores in the USA #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMichael LeBlanc Founder & President at M.E. LeBlanc & Company Inc. talks us through the Retail landscape in Canada and asks the question "as a retailer what makes you different?" Michael also covers:The rise of Cannabis shopsCanadian E-Commerce growthDepartments storesHow brands and retailers need to co-exist to surviveFind out about his new Last Request BBQ Youtube channel too #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJamie Crummie Co-Founder and Guy Deeks Head of Operations at Too Good To Go, tells us how they are helping to fight food waste. They also cover:What is the scale of the food waste issue?How can Too Good To Go helps both the company and the customer?How can you join the food waste movement? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMark Thomas VP of Customer Success at Rotageek, reflects on Building the foundations to retain a flexible workforce webinar and discusses:How do you define flexibility?Can retailers learn from other industries?Where are Rotageek heading?Watch the webinar here... Building the foundations to retain a flexible workforce #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailRon Thurston Amazon #1 Best Selling Author of Retail Pride, upcoming host of RETAIL IN AMERICA, 2022 Top 100 Retail Influencer talks about his passion for Retail and how it is for many an 'Accidental Career'. Simon & Ron also discuss:How can colleagues and retail technology live in harmony?How colleague retention and development is going to be crucial for retailers moving forward and the key to driving customer experienceThe evolution of a more flexible, gig style workforceOrder Ron's book here... Retail Pride #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailGary Newbury Retail supply & last mile expert at RetailAID tells us how retailers have the chance to align their purpose with their offer to get the last mile right. Gary and Simon also cover:How “lean” has been corrupted as a badge for reckless cost-cuttingHigh turn business models and the pitfallsWhy the best advice is to be a trendsetter, not a followerYouTube channel is https://www.youtube.com/channel/UC-3tBjyVvi8zQE7J-Hgc5uA/videos #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSebastian Höglin Thordén Co-Founder at Whywaste tells us how retailers are making a positive impact on the food waste challenge and how they can help you make food waste reduction profitable. Sebastian also covers:The scale of the food waste challengeHow the Whywaste tech can help advance efficiency in retailFuture plans for Whywaste #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailBrian Kale Director of Customer Success at Novo shares his experiences of working with Starts Ups. What is working in a Start Up really like? We also cover: Start Up land v Corporate LandTransition to leadership, what changes & productivity traps you can fall intoMentoring new employees, helping them understand productivityCrypto. Have you already used virtual currency? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMark Channen Director at Herbert shares how they are helping retailers with complete solutions that aid staff productivity and an enhanced customer shopping experience. We focus specifically on Electronic Shelf Edge Labels (ESL), covering:Why is Europe much more advanced with ESL than the UK?How has technology advanced in the last few years?What incremental benefits other than time-saving are retailers seeing? More details can be found here... ESL #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJason Cotta CEO at Ole & Steen/Lagkagehuset tells us about the company background, the pursuit of better ingredients, better craftsmanship and better taste.The Ole & Steen unique propostionFuture growth plansThe Ole & Steen sustainability agenda #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailOrin Wilson & Will Clem Co-Founders of Bite Ninja tell us why they formed the company and the problems they are trying to solve. They also cover:How Bite Ninja is helping to tackle the labour shortageFuture market opportunities #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMonzer Hijazi Co-Founder of ExeQut talks about how they are enabling organizations globally to apply digital transformation through futuristic web, software, and mobile applications. Monzer also shares:Common themes of digital transformation Top tips to get the most out of your technology #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailPaul Strong Head of Central Operations at Magnet discusses the journey they are on to give time back to colleagues to deliver outstanding customer serviceThe challenges and benefits of having 2 customer types (Retail & Trade)Things that Magnet are looking to deliver for colleagues and customers in the next 12 months #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMartyn Jones Chief Commercial Officer at VoCoVo discusses the power of connecting store teams through voice. Martyn and Simon also cover:Why retailers are choosing headsets for their stores How retailers prove the value of adding headsets Reducing shrink and tightening securityDunelm case studyProduct development plans and wider integrations #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailToby Pickard Head of Innovation & Futures at IGD discusses what tech retailers & customers will be using in the future. Toby & Simon cover:What tech will these stores have?What education/investment into customers will retailers have to make?Will it all work? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailTime to make sure you have listened to all the ReThink Productivity series before we release the next batch of podcasts with some amazing guests and topics. Have you listened to them all????Series Links:Simms & AssociatesRotageekSimplification StoriesCustomer ExperienceWhat is WFM?Work JamWorkforce Management #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailNigel Fletcher Group Business Improvement Director at Pets at Home shares his experiences of joining Pets at Home at the start of the first lockdown, plus:How to ensure you have the right capability & capacity to maximise growthColleague of the future - more service/selling orientatedHow do you build out capacity to retain the talent (ahead of the growth curve)Future plans #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn