ReThink Productivity Podcast

Send us Fan MailEvery day, supermarkets slap yellow-stickers on hundreds of products, which ultimately end up as a landfill. Gander connects you in real-time to these savings, so you're never more than one tap away from delicious reduced food and offers.Steve Hewitt tells us more about Gander, the ecosystem they operate in and the exciting plans for the future to help reduce food waste #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailIan Pepall, Retail Business Transformation Project Lead, gives us an insight into the world of Heart of England Co-operative and the exciting productivity journey they are embarking on. Ian and Simon cover:The difference between the Co-operative Group (TCG) and individual SocietiesThe drive to become more centrally controlled to reduce variance across stores Focusing on people developmentCurrent Productivity challenges and the plans to address them #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailPaul Frewin, Regional Sales Direct at Arco, discusses how the pandemic impacted a business that was already expert in PPE and safety. The challenges and benefits during this period and how it has shaped future Arco plans #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJoe Lau is a self-made entrepreneur. He has founded six companies and sold three of them resulting in multiple seven-figure profits. As a successful entrepreneur, speaker, and quality of life coach, Joe inspires and challenges people to connect with who they truly are so that they can have meaningful relationships and live a healthier and higher-quality lifestyle. Joe’s approach simplifies the process of achieving a harmonic life by focusing on the things that truly matter. He teaches his clients to practice gratitude and appreciation to better all areas of their life from fitness to family to finances. His methods help his clients become the best version of themselves and allow them to play more, live more, and make more.Joe shares the principles of SPF Productivity with Simon and the 5 secrets to remove distractionComplete the personality assessment here....PERSONALITY ASSESSMENT #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailFoodRazor eliminates this problem of messy paperwork for restaurants and makes it easy for them to track food costs and stay on top of their restaurant spendingAlf Molinas CEO of FoodRazor talks to Simon about:How FoodRazor was formedThe data-driven operational efficiency insights FoodRazor can provideFuture opportunities (optimal quantity orders, reduce waste, price sensitivity) #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailCarl Boutet, Author, Founder and Chief Strategist (AKA the Retail Prescriptor) at StudioRX shares his thoughts with Simon around the Great Acceleration and race to Retail Resilience. They discuss:Does this mean a change in thinking about productivity?Setting the right attributes in a world that is becoming more automatedSelf CheckoutsHow the role of Customer facing Colleagues will change #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailPieter K de Villiers, Co-founder and CEO at Macanta. Pieter tells us all about the Macanta no-code solution to creating a custom CRM and process automation system as unique as your business #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAnne Mezzenga, Co-Founder at Omni Talk shares her thoughts and insight into the move towards checkout-free stores, the impact this will have on customers and colleagues.Simon and Anne also cover:Is the amazon go/fresh model repeatable for others?How easy it is to go checkout-free?Will this have an impact on customer experience?Will we ever see a store with no colleagues e.g. full automation?Trends and examples in other sectors (including an amazing new personal shopping experience)Amazon Fresh Pictures #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAfter 10 intense years in digital marketing agencies in Seattle and London, plus another 6 years building marketing technology and analytics ventures, James Sandoval (Co-Founder & CEO) realized there must be a better way for business leaders to more easily and more quickly advance their use of SaaS and enterprise software systems, and to create more and better value from the mountains of data these systems collect. MeasureMatch was born. Hear the story first hand.Simon and James also cover:Values of partnershipsData-rich, insight poor. How do you change this, what are the steps?What is the value you unlock from harnessing your data? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe last in our 3 episode series with the team from Simms & Associates. Mal Breen, Michiel Lely & Fabio Rodriguez return to discuss the WFM Post Implementation Support. They cover:Defining the support structure internally, where it sits and who owns it?Superusers, what do they do, how important are they?Managing changes in the business that need to be reflected in WFMThe importance of a good test and governance process #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe second in our 3 episode series with the team from Simms & Associates. Mal Breen, Michiel Lely & Fabio Rodriguez return to discuss the WFM Pilot & Rollout. They cover:Is it a pilot or phase 1 rollout?Who & how will support?How to choose pilot locations. What makes a good choice?How do you transition/plan from pilot to rollout?How do you know if your pilot was successful? If it wasn't what do you do?When should you stop relying upon the solution provider & project team? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe first in our 3 episode series with the team from Simms & Associates. Mal Breen, Michiel Lely & Fabio Rodriguez join Simon to discuss the next steps after you have chosen your WFM Solution. They cover:How do you set up for a successful implementation?What can I expect in the first few weeks of the project?The importance of a good well managed project planIs a change plan important?ROI, success criteria & project KPIs #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe last in our 3 episode series with Rotageek. David Payne, Chief Product Officer discusses with Simon:The Rotageek journey from project kick-off through to deploymentA case study of a Rotageek customer and some of the initial insights and benefits #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe second in our 3 episode series with Rotageek. David Payne, Chief Product Officer discusses with Simon:The benefits of automating your employee schedulingSaving time from automating scheduling - is this really a benefit? More than just a time-saver; how auto-scheduling teams have knock-on benefits in customer and employee NPS, conversion, basket size and ATV.Can you really automate your employee scheduling completely? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe first in our 3 episode series with Rotageek. David Payne, Chief Product Officer discusses with Simon:Why are retailers moving towards scheduling automation?What does this mean and what does it look like:ForecastingAuto schedulingHow does this change in a post-Covid-19 landscape? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailGreg Watts, Chief Executive Officer at Findr explains how they have created the worlds first matching platform for businesses which cuts through all the time and effort associated with creating partnerships by providing direct access to the right decision-makers in literally minutes and a couple of clicks.Simon and Gregg also cover:The challenges of starting a new company during a pandemicHow you create a company culture when everyone is working from homeFuture plans & vision for Findr #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe final episode in our Simplification Stories series with co-host Oliver Banks. We finish with Oliver and Simon reflecting on the series and discussing:Does simplification need to be rocket science?Being brave and courageous with changeWill everyone change 1st time? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailEpisode 3 in our Simplification Stories series of 4 Podcasts with co-host Oliver Banks.Why we don't 'Keep it Simple'Listen to this episode to discover:How things become complicated (or just plain wrong) over time5 words to help you get ready for the futureAnd finally, what we can learn from childrens’ (and adults’) sport #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailEpisode 2 in our Simplification Stories series of 4 Podcasts with co-host Oliver Banks. Special guest Steve Leach Sales Director at Nisa Retail shares his simplification stories covering:* An end to end review of the Nisa recruitment strategy* Launching new Nisa formats (Nisa Express) to address a gap in the market for small stores #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailEpisode 1 in our Simplification Stories series of 4 Podcasts with co-host Oliver Banks. We start with Oliver and Simon sharing experiences of simplification covering:* Lean and where it fits in a retail environment* What role leadership play in the success* Is it all about cost-saving?* Why do some simplification projects fail? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMichael Levitt Chief Burnout Office-Founder of The Breakfast Leadership Network shares his personal experience of burnout and how it inspired him. Michael covers:The Challenges of working from homeHow do you split work v homeWhat do the next 6-12 months hold, will we return to the office?Is working from home sustainable?His new book Burnout Proof #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAudie Penn, Managing Partner at Faro Partners returns to continue the conversation on all things lean and continuous improvement. The benefits and how important leadership is in the whole process. The key question is still...Did you follow the process, did it produce the intended result? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSimon Clapperton Sales Director at TPP Retail takes on a digital transformation journey with Pick IQ :Fulfil from store (pick & collect, pick & deliver, pick for DC)The benefits and challenges retailers face when implementingWhat's in it for the stores?Differences by industryHints and tips on how to succeed #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailDaniel Dore is the founder of Assured Thought and co-founder of LightWork Global. Daniel discusses with Simon:How Lightwork Global was formed during lockdownHow they are helping Workday customers get productivity and competitive advantages using dataDigital HR & Payroll transformation trendsThe value of data #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailHelen Tanner, Founder and CEO of Data³ shares her thoughts on:The power of turning data into insight The benefits of combing different data setsWhere do you start if you have lots of data in different formats in different places?Some top data tipsClick the link to Helen's book The Data Escalator #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailLeo & Harry Co-Founders of the Sorted³ App discuss the benefits of combining your tasks, calendar events and notes into a unified timeline so you can hyper-schedule your entire day in one placeThe best thing is you can download the app and try it for yourself by visiting the website Sorted³ App #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailKathy Cartwright used her wealth of experience working with large UK retailers to discuss the benefits of having a well-structured approach to develop, deliver and evaluate your training programmes. The benefits are plenty, listen to find out more... #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailKen Hughes, leading shopper & consumer behaviouralist, CX strategist and international keynote speaker shares some amazing insight into the stages of returning to some sort of normality. The power of taking inspiration from real-life survival and recovery stories and not getting the dreaded Give-up-itis!!Find out more about Ken here... https://kenhughes.info/Follow Ken on Twitter here.. @KenHughesIEKen's latest keynote 'The Big Take Back' Books/films reference during this Podcast (all can be found on Amazon):Touching the Void Alive 438 Days127 Hours Man's Search for Meaning #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailPaul Starbuck Founder of Paul Starbuck & Associates Executive Coaching & Mentoring and an old Colleague of Simon's from their time at Focus DIY & Boots talks about how you can be a successful field leader and some of the challenges you may face #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAs CX Leader of the Year 2020, James is recognised as one of the UK's leading Experience Management experts. James is a Customer Experience Strategist and Business Transformation expert with a unique value add proposition across Sales, Operations, IT/CRM/Digital, Strategy and governance. James joins Simon on the Podcast to discuss how the challenges of keeping the Post Offices open during the Pandemic and how this led to a number of innovations around the service offerings #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailCarolyn Mumby Director at Eledecks and Founder of Shine (a new innovative platform measuring collective Team Agility help drive innovation in business). Join the Shine group using the link below...Shine GroupCarolyn talks about how the last 12 months have been the perfect opportunity for innovation. Challenges business face dealing with HR issues and performance management, and the impact on society and business performance if your colleagues are happy at work #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe last episode in our series of 3 Podcasts with our friends at WorkJam. Tim Wheeler returns to discuss... Where can WorkJam be used effectively?How do you target locations/groups of Colleagues to help drive performance?Health & Safety consistency of implementation and compliance #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe second episode in our series of 3 Podcasts with our friends at WorkJam. Tim Wheeler returns to discuss... Driving Customer Experience through Colleague ExperienceOnboarding and keeping Colleagues up to date with the business to drive consistent experiencesHighlighting insight to field leadershipThe link to Task Management #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe first episode in our series of 3 Podcasts with our friends at WorkJam. Tim Wheeler returns to discuss... What is Workforce Orchestration?Why is it more important than ever to track task?How does Task management relate to scheduling, training and the rest of the echo system? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe final episode in our series of 7 Podcasts with our friends at REPL. We are joined by Lauren Wilson, Claire-Ann Fick and Melissa Sutton to discuss how WFM differs across the world. We cover the simplicity V complexity across the world of...Pay RulesScheduling RulesContractsUnionsBringing us back to why a WFM is so important to bring all this together to support compliance #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe sixth in our series of 7 Podcasts with our friends at REPL. We are joined by Jill Anderson, Doug Robertson and Austin Stump to discuss the future WFM. We cover...Covid accelerating the need for multi-channel planningHow the way we are now shopping is shaping future planningGetting Managers out of the office and on to the floorThe part AI and data will play #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe fifth in our series of 7 Podcasts with our friends at REPL. We are joined by Peter Barker, Blanche Vanhuyssteen and Jake Ralston to discuss WFM Mobile,Reporting & Analytics. We cover...How WFM mobile is turning to wider Colleague EngagementCan you run WFM via mobile only?Reporting is turning in to analytics, so what? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe fourth in our series of 7 Podcasts with our friends at REPL. We are joined by Graham Trenaman, Emma Ruane and Angeline Neutt to discuss Time & Attendance. We cover...Why would want to capture peoples worked hours?How does it connect to payroll, what point does T&A stop/payroll start?How do you capture data the data?What do you capture e.g. breaks? What happens to the data?T&A RulesShould managers clock? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe third in our series of 7 Podcasts with our friends at REPL. We are joined by Lucinda Broad, Matthew Frazier and Dana Altavilla returns to discuss Scheduling. We cover...Can you jump straight in to fully Automated Scheduling?Scheduling journey - Manual/Template/Semi-Automated/Fully AutomatedShould you be doing lots of Schedule editing?Do the different parts of the scheduling journey unlock different return on investment (ROI)? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe second in our series of 7 Podcasts with our friends at REPL. We are joined by Dana Altavilla, Huseyin Durak and Zach Owston returns to discuss Budgeting, Forecasting & Labour Demand. We cover...What is budgeting? What is forecasting/labour demand?What do you forecast? Sales/transactions?How accurate are labour forecasts? What about anomalies e.g. covid? How will people forecast next year? How does/will AI & Machine learning impact the forecast? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailThe first in a series of 7 Podcasts with our friends at REPL. We will be covering all the components parts of Workforce Management (WFM), along with a look at what the future holdsIn this first episode, we are joined by Pip Trenaman, Doug Roberston and Zach Owston to discuss Labour Standards. We cover...How do you balance detail of measurement V simplicity of labour standards for a Labour Model?Can you have a 'standard' approach in a global organisation?ModifiersBig data and 'What If' analysis #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailRichard McElroy shares a look into the life of a Category Director in one of the big supermarket chainsIt is fascinating to understand the work that goes on to get new products onto the shelf #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailJames Bolle, Captain at PRPSFL returns to share his thoughts on how Purpose played out in 2020 amidst a global pandemic and his hopes for Purpose in 2021Listen to the PRPSFL podcast here... https://prpsfl.com/purposecast/ #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailCovid19 has been the greatest consumer shock to our system we have ever hadDiane Wehrle, Marketing and Insights Director at Springboard Research is back to share footfall trend insight since we spoke in episode 26 (July 2020) Has footfall stayed the same since lockdown 1?Will local high streets and retail parks continue to be our go to shopping destinations?What will footfall look like in 2021? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAudie Penn, Managing Partner at Faro Partners talks all things lean and continuous improvement. The benefits and how important leadership is in the whole process. The key question is...Did you follow the process, did it produce the intended result? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailCraig Willis, CEO & Chris Green, CCO at SKORE share how they are making process mapping, analysis and management easy. How would you like to be able to capture processes at the speed of conversation?? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailMark Thomson, Retail Industry Director EMEA at Zebra Technologies shares insight into how retail technology is evolving rapidly. Is this the start of a new type of Retail colleague?? #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailIan Scott, Retail Consultant & Steve Lister, Global Retail Innovator & Influencer discuss what physical retail has to do to bounce back from the downturn in 2020 due to the various lockdownsAre you a revenge shopper? Listen to find out #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailAndrew Busby & Pat Kelly Co-Founders of SafePrem Solutions tell us about their mission to provide a fully independent end to end Covid safe service using the SafePrem SAFER Journey processThis isn’t about PPE it is about a long term sustainable return to Covid safe premisesFind out more here…SafePrem Solutions Information #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn

Send us Fan MailSteve Dennis, Keynote Speaker | Top Retail Influencer | Strategic Advisor | Senior Forbes Contributor | Author-"Remarkable Retail" gives us an amazing insight into how he sees the world of Retail.Is Retail Dead?Are we obsessed with channels?Steve's book referenced in this episode can be found here...Remarkable Retail #theproductivityexpertsRegister for the 2026 Productivity ForumFind us in the Top 50 Productivity PodcastsConnect to Simon on LinkedInFollow ReThink on LinkedIn