Restaurant Unstoppable with Eric Cacciatore

In today's episode we're covering 5 Ways to Turn Instagram Followers into Orders with Rory Balkin and Rev Ciancio Rory is a donut blogger turned restaurant marketing coach and event organizer. She helps busy donut shops and bakery owners create compelling marketing so that they can turn followers into customers. Rory also connects donut lovers with the best artisan donuts across the country. In Texas, she co-hosts the annual Dallas Donut Fest, transforming the 2020 festival into a drive-thru version with a Halloween theme. Rev is a former New York City bar owner and knows exactly how hard it is to operate and brand a hospitality business. He is now a hospitality marketing consultant, customer, and technology evangelist with more than 20 years of experience in B2B digital marketing and business development, specializing in hospitality marketing, content, local SEO, reputation management and influencer marketing. He helps technology companies, brands, and restaurants to acquire and retain customers. Check out episode 793 with Rory Balkin as mentioned in today's episode! Show notes Calls to ACTION!!! Get the E-book The Expert's Guide to Converting Followers Into Orders Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Be awesome at 2 things and outsource everything else." 5 Ways to Turn Instagram Followers Into Orders- Get the E-Book Optimize Your Profile Use Order Now Buttons/stickers Make Instagram Shoppable Create a Guide of Products Use Strong Calls To Action Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Meez One platform to organize, cost, scale, and share your recipes. With a built in database of thousands of ingredient yields and unit conversions for laser accurate costs. Train your teams with step by step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure. At Popmenu, we know that in today's world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu! Contact info: Rory Bulkin @donutdigest Donutdigest.com Rev Ciancio @revciancio @funwithfries Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Rory & Rev for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

With Excitement allow me to introduce to you today's guest Owner of Rocco's Tacos and Tequila Bar, Rocco Mangel. Born and raised in New York, Rocco grew up in the restaurant business. First, studying his grandfather's prowess as general manager of New York City's famed Copacabana Nightclub. Rocco continued to develop in the business, opening his first Rocco's Tacos & Tequila Bar in 2007 on Clematis Street in West Palm Beach, Florida. Nine years and countless trips to Mexico later, the well-researched visionary sits atop the Rocco's Tacos & Tequila Bar empire, as co-owner and managing partner of locations including Boca Raton, Fort Lauderdale, Palm Beach Gardens, West Palm Beach and Orlando, Florida along with a 2014 New York homecoming in Brooklyn. Rocco's commitment to success extends beyond his restaurants and into the communities they serve. Over the last four years, he has raised more than $100,000 for breast cancer research with his annual "Taco, Tequila & Tatas Tuesdays." He has also contributed time and energy to various philanthropic causes including ALS Association, Leukemia/Lymphoma Society; JustWorld International; YMCA's Polo for Pedro fundraiser; Vanilla Ice's Toys for Tots fundraiser; Habitat for Humanity; Genesis Work Dogs; Tri-County Humane Society; March of Dimes; Palm Beach Juvenile Diabetes Research Foundation, to name a few. When Rocco is not at one of his restaurants or planning the next phase of Rocco's Tacos expansion, he loves to travel and spend time with his family, especially his baby girl Charley. Check out episode 719 with Vaughan Dugan as mentioned in today's episode. Check out Eat The Frog! by Brian Tracy as mentioned in today's episode! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "You never know how strong you are until being strong is your only option." In today's episode with Rocco Mangel we will discuss: Failure and learning from it The nightclub business The taco business Sobriety in this industry Fundraising Take a bad situation and make it better Mentors and what they teach you Accountants Restaurant groups Consulting companies Time management Today's sponsor: getmeez.com/unstoppable One platform to organize, cost, scale, and share your recipes. With a built-in database of thousands of ingredient yields and unit conversions for laser-accurate costs. Train your teams with step-by-step video and image slideshows that live right alongside the recipe. Build ops guides and SOPs, create and upload content in seconds. Never let anyone make the wrong outdated recipe again, all the while keeping your IP safe and secure. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Generosity What is your biggest weakness? Failure What's one question you ask or thing you look for during an interview? Honesty What's a current challenge? How are you dealing with it? Fatigue Share one code of conduct or behavior you teach your team. Compassion What is one uncommon standard of service you teach your staff? No smoking/no cellphone What's one book we must read to become a better person or restaurant owner? The Subtle Art Of Not Giving A Fuck by GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Give thanks Name one service you've hired Inventory - BevIntel What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Pulse by NCR If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be

Clyde Tiger, founder of Fit Fixins, believes that no reward can be achieved without first taking a risk and in 2011, after losing over 50 lbs through proper diet and exercise, he made a decision to leave a 15 year career in the construction industry to pursue his new found passion of helping people achieve their ideal fitness levels. Working as a personal trainer, Tiger was finally pursuing his dreams, however he was faced with the challenge that no matter how hard his clients trained, if they didn't eat properly in between training sessions the results just would not be there. Soon after, he agreed to began preparing healthy meals for two of his clients. Word spread quickly and within a few weeks he was preparing meals for 10 clients in the evenings while continuing to work as a personal trainer during the day. The days began to run together with the increasing number of people requesting meals and Tiger was faced with another tough decision. It was time to take another risk and in early 2014 Tiger opened his own meal prep business, Fit Fixins, and the results have been overwhelming. In just a matter of months Tiger went from less than 10 clients to preparing and delivering close to 1,000 meals a week. Today, Fit Fixins has served thousands of customers from Sebastian to Broward County and serves an average of 3,000 meals a week. Check out Sprwt Meal Prep Software as recommended in today's episode! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Do not stop when you are tired; stop when you are done." In today's episode with Clyde Tiger we will discuss: Travel Live intentionally Growing up in a small community Physical health and improving your life Spiritual guidence Pivot What is your why? Believing what people say about you Logistics of the meal prep industry Social media is your greatest friend Show up! Worry about your network, not your net worth Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Always show up, never give up. What is your biggest weakness? I give to a fault What's one question you ask or thing you look for during an interview? What's your dream? What's a current challenge? How are you dealing with it? Cultivating a brand that will leave a legacy Share one code of conduct or behavior you teach your team. I am responsible and quality matters over all What is one uncommon standard of service you teach your staff? We go to any length to fix mistakes What's one book we must read to become a better person or restaurant owner? Can't Hurt Me: Master Your Mind and Defy the Odds by David Goggins GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Don't engage their customers enough Name one service you've hired. Videography/photography: Second Mile Digital Media What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Slack RouteSavvy - routing software If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Be there with your kids Take time to build relationships with people Tell people you love them because you don't know when you will see them next Contact info: Website: fitfixins.net Instagram: @fitfixins Facebook: @fitfixins Call: 772-519-1270 between 9am and 3pm Email: [email protected] Thanks for listening! Thanks so much fo

With Excitement Allow me to introduce to you today's guest, Founder and CEO of Ovation, Zack Oates. Zack Oates is an author, husband, father, entrepreneur, and hot tub aficionado (but not in that order, necessarily). He was voted Top 100 Entrepreneurs, rang the NASDAQ bell, won the world's biggest business competition, and started 3 companies. He went on over 1,000 dates before he got married and wrote a book, Dating Never Works...Until it Does. He currently is Founder and CEO of Ovation, an actionable guest feedback platform for restaurants that specializes in text communication. Check out episode 774 with Bruce Irving as mentioned in today's workshop. Check out episode 793 with Rory Balkin as mentioned in today's workshop. Check out episode 763 with David Scott Peters as mentioned in today's workshop. Check out Bbot as mentioned in today's episode. "Don't find out about [guest complaints] on yelp or google, resolve it in real time with that text conversation." Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Choose to live an extraordinary life because an ordinary life is always waiting for you." In today's workshop with Zack Oates we will discuss: Why texting? How to stay compliant What should the text say? When to send it? How to track ROI? How to build a database? What are other ways to use texting? what services do you recommend if they are quite ready for ovatoin What systems for consistency Sponsors At Popmenu, we know that in today's world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu! 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Contact info: Email: [email protected] Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Zack Oates for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Award-winning Executive Pastry Chef Max Santiago is a native Floridian, where he attended culinary school after serving in the United States Air Force. Chef Max is uniquely skilled with over 27 years of experience in both award-winning fine dining restaurants and 5 Star, 5 Diamond hotels. In the Fall of 2015 Chef Max felt it was time to begin a new chapter in his career, his first venture as a business partner was into the world of artisanal craft donuts! Where he was the cofounder, Executive Pastry Chef, and partner of The Salty Donut. It very quickly acquired huge success and notoriety drawing in massive crowds, and became a social media sensation! In September of 2019, Chef Max stepped into his next venture, a partnership that created Batch the Cookie Company. Batch has been thriving with great success since first opening its doors in The Flagler Village neighborhood of Ft Lauderdale. Batch location number 2 is soon to open in May 2021! Chef Max is currently one of the top, sought after Consulting Donut Chef's in the world. He has helped open 9 donut shops throughout different parts of the world to include: Kuwait, Saudi Arabia, Toronto, Portugal, Orlando, New York, Washington State, Davie, and Miami. His new Donut Shop, named MAX'D OUT Artisanal Donuts by Chef Max Santiago, is set to open by the end of this year! Check out Eat That Frog!: 21 Great Ways to Stop Procrastinating and Get More Done in Less by Brian Tracy as mentioned in today's episode! Check out Meez as mentioned in today's episode! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "You become rich and successful just working in the kitchen, you need to become a good businessperson." In today's episode with Max Santiago we will discuss: Specialty bakeries Chefs don't taste their food enough Cooking as an art How it feels to be your own boss Bakery work is the best for work/life balance The importance of working in a hotel Employee retention Organization Don't be closed-minded Social media Collaboration Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services. At Popmenu, we know that in today's world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu! Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Quality of my product, I set trends instead of follow them What is your biggest weakness? Perfectionist What's one question you ask or thing you look for during an interview? Look for what I cannot teach, like personality What's a current challenge? How are you dealing with it? Myself, good attitude ALWAYS Share one code of conduct or behavior you teach your team. Work smarter, not harder What is one uncommon standard of service you teach your staff? Be open with your entire staff What's one book we must read to become a better person or restaurant owner? Setting the Table by Danny Meyer GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Working and knowing every station,

Leo Holtzman is the co-founder of SoCal Cantina and founder of Cocktail Conjuring, Inc. Leo first started tending bar in Orlando when he attended UCF triple majoring in Theatre, Psychology and Hospitality Management. Bartending was just a means to an end until he could make it as a full-time close-up magician. Upon graduation he moved back to Miami and worked as a magician/performer for various events and companies while working a few nights a week at Cadillac Ranch. Eventually he became the bar manager of Cadillac Ranch while the performing season was in a lull. In 2012, he wanted to take his talents to Las Vegas and saw that his best opportunity was to work for the new hip and chic hotel, SLS South Beach. SLS had/has plans for a large scale resort in Las Vegas set to open Labor Day weekend 2014. He landed an entry level job at SLS as a bar back at Katsuya's Dragon Lounge mixology bar. This was his first introduction to the world of "mixology". He learned everything from the bottom and within 6 months was the head bartender/manager and was in charge of all normal duties of the bar program including cocktail design. During his time with SLS he also took on consulting and worked various events including the Lucky Rice festival and Bacardi Legacy competition. His talents did not go unnoticed and in 2014 he partnered with Patrick Gleber, owner of Tobacco Road, to open Cocktail Collection and put his magic career on hold. Cocktail Collection was the hottest bar in Miami, featuring a rotating original cocktail menu and local artist show cases. Cocktail Collection has received numerous accolades from various mediate outlets and critics including the only 5 star cocktail lounge/bar rating on YELP in the greater Miami area. It was loved by guests and critics, a rare feat in today's hospitality market. Then without notice Tobacco Road and Cocktail Collection were demolished to make way for the new high rises of Brickell. But Leo kept on bringing his cocktails and hospitality though Cocktail Conjuring events, pop-ups and consulting for select venues including Norwegian Cruise Line and The Palms Hotel and Spa. Then out of nowhere AJ Billapando contacted Leo with an idea. AJ had remembered one night at Cocktail Collection where he had the best cocktails of his life and a surreal experience of Leo performing close-up magic for a group of him and his friends. The cocktails and experience was unpretentious yet sophisticated- something he wanted SoCal to embody. After a brief call, the two met and came up with SoCal Cantina over night. They opened a week later in Brickell and were a wild success. SoCal Cantina offers out-of-this-world margaritas as well as some classics from Cocktail Collection menu (smoke fashion anyone??). The drinks pair perfectly with quite simply the best tacos you will ever have. Check out SweetProcess as mentioned in today's episode. Check out Jolt as mentioned in today's episode. Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Do it now." In today's episode with Leo Holtzman we will discuss: Being a magician Bartending Checklists Managers Finding an investor Finding an investor in a customer Popups Renting a space within a space Developing your personal brand Follow trends and create spaces for them Collecting emails Enforcing SOP Contracts Enthusiasm trickles down Game-ify business Becoming a mentor Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Perseverance What is your biggest weakness? Trust What's one question you ask or thing you look for during an int

Rory is a donut blogger turned restaurant marketing coach and event organizer. She helps busy donut shops and bakery owners create compelling marketing so that they can turn followers into customers. Rory also connects donut lovers with the best artisan donuts across the country. In Texas, she co-hosts the annual Dallas Donut Fest, transforming the 2020 festival into a drive-thru version with a Halloween theme. Rory's philosophy is that baked goods serve as a canvas for self-expression and a vessel for storytelling. She shares her favorite desserts and marketing tips on her Instagram feed @donutdigest and at www.donutdigest.com/blog. Check out episode 693 with Terry Pham as mentioned in today's episode! Check out episode 791 with Guy Clarke as mentioned in today's episode! Check out Georgette Packaging | Carbon Neutral Packaging as suggested by Rory. Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Being ready is a decision, not a feeling." In today's episode with Rory Balkin we will discuss: higher margins in valume and premium coffee. catering is not from front to catering customer experience Tell them Digital aspect reach social vs catering 3 things that have changed demand for individual package flexible setting contactless experience. 3 things that haven't changed people still need to eat people still want to be celebrating People want to belong. Corporate catering VS Social catering Digging in a little more to corporate catering Sneak peak of how to building a catering list. Donutdigest.com/restaurant-unstoppable Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. At Popmenu, we know that in today's world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu! SweetProcess is software that enables companies to have a central place for all their procedures, processes, and policies. It makes it easy for management, managers, and their ground-level employees to collaborate together to create procedures, processes, and policies. It also makes it easy to continuously improve these documents together. By default, SweetProcess offers a free 14-day trial. By using our dedicated signup link, you will get an extended 28-day free trial. Click the Banner to sign up now, no credit card is required. Contact info: Donut Digest on Instagram: @donutdigest Email: [email protected] Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Rory Balkin for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

With excitement, allow me to introduce to you today's guest, Chef/Founder of Campagna Hospitality Group Chef Vincenzo Betulia. Check out episode 791 with Guy Clarke as mentioned in today's episode! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: Getting into the restaurant industry is super easy, you either do it with soul or heart, or you don't do it at all." In today's episode with Vincenzo Betulia we will discuss: Say yes to everything when you're getting started Make yourself valuable and investible Master your station Inventory awareness Be transparent with your team Treat all guests as if they are future investors See the positives in the perceived negatives Culture Hiring Sponsors 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services. SweetProcess is software that enables companies to have a central place for all their procedures, processes, and policies. It makes it easy for management, managers, and their ground-level employees to collaborate together to create procedures, processes, and policies. It also makes it easy to continuously improve these documents together. By default, SweetProcess offers a free 14-day trial. By using our dedicated signup link, you will get an extended 28-day free trial. Click the Banner to sign up now, no credit card is required. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Focus, passion, feel, touch. What is your biggest weakness? Communication What's one question you ask or thing you look for during an interview? Read between the lines, the truth is there What's a current challenge? How are you dealing with it? Keeping team members motivated, keep them inspired Share one code of conduct or behavior you teach your team. What would Vincenzo do? What is one uncommon standard of service you teach your staff? Be a chameleon What's one book we must read to become a better person or restaurant owner? Setting the Table by Danny Meyer Restaurant Man by Joe Bastianich GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Understand your demographic Name one service you've hired Farmer Mike in Naples + Bonita Calusa Farms Dilly Fish Co. What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Toast POS Thermal Circulator by PolyScience If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Love what you do Don't take anyone for granted Respect and take care fo your team Contact info: Socials: Chef Betulia: @cheftulia Osteria Tulia @osteriatulia Bar Tulia @bartulia462 The French @thefrenchnaples Campagna Hospitality Group website Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Vincenzo Betulia for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commiss

Join the RUNetwork to gain access to the experts. After Adam joined RU for an interview, he joined the RUNetwork for a peer mentoring session. Listen in! Adam joined The Meatball Shop in the spring of 2017 as Chief Executive Officer and is responsible for the strategic direction and growth of the company, managing operations, finances, brand work, cultural initiatives, and company resources. Previously Adam served as SVP of Global Operations of Flywheel, and VP of Operations Patina Restaurant Group. The Meatball Shop is known for its team-first culture and aims to serve simple, sustainable, delicious food with no strings attached. The menu is both affordable and accessible to all guests and while the restaurants are similar in theme and design, each shop has a unique vibe, grown organically by the neighborhood and its team members.

With excitement allow me to introduce to you today's guest: Founder of Sizzle SouthWest FL Restaurant Week, & and The Restuarnt Marketing Club on the Clubhouse app--Guy Clarke! Check out Triple Seat as mentioned in today's episode! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Put one foot in front of the other, and you will be going in the right direction." In today's episode with Guy Clarke we will discuss: The Turtle Club where we recorded the interview! Marketing, marketing, marketing! The restaurant industry as an event industry Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? ADHD What is your biggest weakness? ADHD What's one question you ask or thing you look for during an interview? Look for people out of the box, who think differently What's a current challenge? How are you dealing with it? Too many great ideas, not enough time Share one code of conduct or behavior you teach your team. Never be afraid to fail What is one uncommon standard of service you teach your staff? Manners What's one book we must read to become a better person or restaurant owner? Food and Beverage Magazine's Guide to Restaurant Success by Michael Politz GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Paint the picture of the experience of their restaurant Name one service you've hired. UpWork - graphic design What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? The reMarkable 2 Tablet If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Bruh your teeth three times a day Be good to people You should have bought bitcoin earlier Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Guy Clarke for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

With Excitement allow me to introduce to you today's guest, Founder and CEO of Bbot, Steve Simoni. The company creates mobile ordering technology for bars, restaurants, hotels, and other hospitality providers. Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Register for the Delivery Unstoppable Course Register for the Costing & Profit 101 Course Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "There's no next step if you're not on their calendar." In today's episode with Steve Simoni we will discuss: Partnering with friends Staying in your lane Build something the customer wants Delivering an experience, not just food Are we losing jobs to technology, really? Contact info: Instagram: @meetbbot Twitter: @meetbbot Bbot website Email: [email protected] Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Steve Simoni for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

SSA is a global hospitality design and consulting firm established in Tampa by Ken Schwartz in 1987. SSA specializes in food and beverage service design and is known for their Bespoke design solutions. President & CEO SSA Foodservice Design + Consulting Ken Schwartz has been selected as one of the top 12 design consultants in the world and the SSA team has grown from a single office to multiple locations in the US and Europe. SSA project engagements range from small boutique coffee establishments to $2.6 billion resorts. Brands, architects, and interior designers within all sectors of foodservice design (ie restaurants, casino, hotels, resorts, healthcare, workplace dining, sports venues, airports and college/universities) engage SSA for its extensive knowledge, creativity, and collaborative approach. Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "We take our work incredibly serious, but not ourselves." In today's episode with Ken Schwartz we will discuss: The journey to success The packaging of your to-go orders is part of your brand, even though it is trash Restaurant design Controlling costs When to scale Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services. At Popmenu, we know that in today's world, a great hospitality experience usually begins online. Keeping the conversation with guests going beyond the meal also requires simple, powerful, fun technology capable of expression through all kinds of channels. Our team takes pride in helping restaurants put their best foot forward digitally so they can focus on what they do best. We think PDF menus are super boring, we believe 3rd party platforms have had too much say in how consumers find their next dining experience and we deeply feel that sharing your beautiful menu doesn't have to be so difficult, time-consuming and expensive. As a listener of the Restaurant Unstoppable, you'll receive $100 off your first month of Popmenu! Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Attention to detail What is your biggest weakness? Attention to detail What's one question you ask or thing you look for during an interview? Do they fit with the brand What's a current challenge? How are you dealing with it? Travel Share one code of conduct or behavior you teach your team. The work has to be pristine What is one uncommon standard of service you teach your staff? Think about things logically What's one book we must read to become a better person or restaurant owner? Who Moved My Cheese? An A-Mazing Way To Deal With Change In Your Work And In Your Life by Spencer Johnson GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Clean What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Handheld devices - Toast POS If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Love each other Respect each other Embrace each other Contact info: website: www.studiofs.com Instagram: @ssafsd Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly

Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Staying positive in a negative situation isn't naive, it's leadership." In today's episode with Adam Rosenbaum we will discuss: The business side Empowering your staff Events Japanese culture and cooking Building a menu around one item Scaling Building a brand Business partners with your best friends Ghost kitchens Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services. Bbot is the leading contactless order and pay solution for the hospitality industry. With Bbot, guests can use their smartphones to order what they want, when they want at bars, restaurants, hotels, food halls, and more. They can also order from home with extensive takeout, delivery, and catering services, commission-free. Bbot also creates branded interactive menus and table signage, ensuring the best customer experience. By increasing check size and turn times, Bbot can boost revenues over 30%, while enabling your staff to cover twice as many tables. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Sense of humor What is your biggest weakness? Sense of humor What's one question you ask or thing you look for during an interview? Will they get along with everyone else What's a current challenge? How are you dealing with it? COVID-19, you have to pivot Share one code of conduct or behavior you teach your team. When someone walks through the door you yell across the room to greet them What is one uncommon standard of service you teach your staff? Respect What's one book we must read to become a better person or restaurant owner? Setting the Table by Danny Meyer GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Evolve Name one service you've hired. OCRA - On Call Restaurant Accounting What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? Upngo Pay - Contactless payments for restaurants If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Look someone in the eye when you shake their hand Put down the toilet seat Treat people how you want to be treated Contact info: Instagram: @meatballers Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Adam Rosenbaum for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Today's guest in Amanda Robinson, the Digital Gal. She is widely recognized in the digital marketing industry for her knowledge, training, skills and coaching as a Facebook Ads expert with her Swift Kick In the Ads Membership, her 4 Week Facebook Ads Training Bootcamp, and for her creative chatbot skills. She is an author, international speaker, consultant, and educator who has taught thousands of business owners and entrepreneurs the foundational skills of Facebook Ads. Amanda brings personality and passion to teaching others how to make Facebook ads work for them. Amanda Robinson is a co-author of The Ultimate Guide to Social Media Marketing Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "You can have the best ad in the world, it could be absolutely perfect, but if you serve it to the wrong people, nobody cares. You can have a mediocre ad but if you serve that in front of the right people, you will have sales." In today's workshop with Amanda Robinson we will discuss: What are the 4 steps of seeing success with Facebook ads? Creating Ads Using Ads Manager Audiences and Targeting Budget and Strategy Reporting and Optimizing Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Bbot is the leading contactless order and pay solution for the hospitality industry. With Bbot, guests can use their smartphones to order what they want, when they want at bars, restaurants, hotels, food halls, and more. They can also order from home with extensive takeout, delivery, and catering services, commission-free. Bbot also creates branded interactive menus and table signage, ensuring the best customer experience. By increasing check size and turn times, Bbot can boost revenues over 30%, while enabling your staff to cover twice as many tables. Contact info: The Digital Gal website Swift Kick in the Ads Membership Instagram: @thedigitalgal Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Amanda Robinson for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

With excitement allow me to introduce to you today's guest, CEO of The Little Beat, Little Beat Table, Le Pain Quotidien. For nearly 16 years Becky Mulligan was living the "intrapreneurial" lifestyle while climbing the executive ladder within the Starbucks organization. While at Starbucks she held the title of District Manager; Regional Director NC, VA, & SC; Direct of Mobile Ordering & Pay; Director of Program Development; Director of US Prioritization, Planning, & Promotion; and Regional Direct WA. Check out Servant Leadership: Learn the Most Effective Soft Skills to Become a Servant Leader and Guide Your Team to Success by Liam Taylor as mentioned in today's episode. Check out It's My Company Too!: How Entangled Companies Move Beyond Employee Engagement for Remarkable Results as mentioned in today's episode! Check out episode 709 with Field Failing as mentioned in today's episode! Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Seek patience and passion in equal amounts. Patience alone will not build the temple. Passion alone will destroy its walls." -Maya Angelou In today's episode with Becky Mulligan we will discuss: Playing several roles in various types of companies Find out what your team members want from your employment and company Lessons learned from Starbucks Scaling and driving culture Servant leadership Love your brand The "visioning" process Be intentional Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services. Bbot is the leading contactless order and pay solution for the hospitality industry. With Bbot, guests can use their smartphones to order what they want, when they want at bars, restaurants, hotels, food halls, and more. They can also order from home with extensive takeout, delivery, and catering services, commission-free. Bbot also creates branded interactive menus and table signage, ensuring the best customer experience. By increasing check size and turn times, Bbot can boost revenues over 30%, while enabling your staff to cover twice as many tables. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Presence What is your biggest weakness? I want to do too much too fast What's one question you ask or thing you look for during an interview? Passion for the product, people who challenge me and tell me when something is not right What's a current challenge? How are you dealing with it? Getting restaurants reopened/opening new restaurants Share one code of conduct or behavior you teach your team. Vulnerability, authenticity, humility What is one uncommon standard of service you teach your staff? Sharing the knowledge you team has for food What's one book we must read to become a better person or restaurant owner? The Servant Leader: How to Build a Creative Team, Develop Great Morale, and Improve Bottom-Line Performance by James A. Autry GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Be present with their people What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? Meez - The recipe tool for professional chefs If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Have courage Be real Be kind Contact info: Instagram: @eatlittlebeet Email: [email protected] Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media bu

Rudy's an executive coach, psychologist, restaurateur, writer, speaker, athlete and dad. His clients typically run at 3 – 5 times above median profit within our industry, and they get there within contract periods. He is a co-founder and curriculum creator for UCLA Extension's Hospitality Management Program and was an adjunct professor there for 13 years. Rudy is a Certified Management Consultant, CMC®. This certification is only given after meeting the highest global standards and ethical canons of the profession. Less than 1% of all consultants have achieved this level of excellence. He is also a member of Foodservice Consultants Society International (FCSI) and has served as a Worldwide board member, Chairman of the Americas, and Chair of Continuing Professional Standards for the Foodservice Industry. Rudy's worked with over 1,750 restaurateurs to shift their dreams to achieved goals. He & his team have over 350 successful restaurant start-ups. And, his client success is consistent in a myriad of industries: restaurants, hospitality, resorts, healthcare, technology, manufacturing, martial arts, retail, film, fitness and more. Rudy also gives his time as a consultant/coach for the Boulder Small Business Development Center. Check out The Great Game of Business: The Only Sensible Way to Run a Company by Jack Stack and Bo Burlingham as lauded by both Eric and Rudy today.

With excitement allow me to introduce today's guest, the Co-Founder of Mexicue, Thomas Kelly! Check out Restaurant365 as mentioned in today's episode. Check out episode 774 with Bruce Irving as mentioned in today's episode! Check out Clubhouse: Drop-in audio chat as mentioned in today's episode. Check out Toast POS as mentioned in today's episode! Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "The key to success is finding value in collaboration.." In today's episode with Thomas Kelly we will discuss: Digital marketing Fast-casual Fine dining Staging in NYC Setting new, more reasonable, standard for our industry Operations Food trucks Catering Commissary kitchens The people behind the brand Pivoting early on Finding the right collaborators, investors, and partners You NEED a partner Inventory Labor management Instagram marketing/branding Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Empathy What is your biggest weakness? Operations What's one question you ask or thing you look for during an interview? What's your favorite food? What's a current challenge? How are you dealing with it? Finding exciting real estate Share one code of conduct or behavior you teach your team. Treat people well What is one uncommon standard of service you teach your staff? Don't be scripted What's one book we must read to become a better person or restaurant owner? Setting the Table by Danny Meyer GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Focus on systems and processes Name one service you've hired Finance accounting - OCHRA What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Zenreach: Walk-Through Marketing Bentobox Lunchbox: Next- Gen Enterprise Online Ordering If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Slow down and enjoy the people are are physically close to you Contact info: Instagram: @mexicue -OR- @thomaskelly3 Email: [email protected] Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Thomas Kelly for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Chef Phillip Phillips is the co-owner of Chicken and the Wolf and Lone Wolf Banh Mi in Tulsa, OK. Check out episode 728 with Mike Rypka as mentioned in today's episode! Check out episode 772 with Mike Bausch as mentioned in today's episode! Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Customers will forgive bad food but customers will never forget bad service" In today's episode with Phillip Phillips we will discuss: Existentialism Accepting that we are all not perfect, but there is no excuse for bad service Getting into the industry at 15 y/o Food trucks Being told "No" early on in your career Ego Over-saturated markets Do ONE THING really well From professional musician to restaurateur Commissary kitchens Systems for scaling Debt The reality of restaurant reality TV Building a brick and mortar Why does Phillip Phillips think 7Shifts is a great tool? Coming back BETTER after COVID-19 Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Humor What is your biggest weakness? Humor What's one question you ask or thing you look for during an interview? Character What's a current challenge? How are you dealing with it? Growth. Planning overcomes the challenges. Share one code of conduct or behavior you teach your team. Empathy What is one uncommon standard of service you teach your staff? It always needs to be right if it's not right, throw it away. What's one book we must read to become a better person or restaurant owner? The Power of Now by Ekhart Tolle GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't do well enough or do often enough? Reflect Name one service you've hired. My entire management team! What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? 7Shifts If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? We're on a rock hurtling outer space We're following a ball of fire that's hurtling into the void You're life might not be as meaningful as you think Contact info: Instagram: @chickenandthewolf -OR- @lonewolftulsa www.lonewolftulsa.com -OR- www.chickenandthewolf.com Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Phillip Phillips for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Get the Ghost Kitchen Bootcamp Course! The Restaurant Boss Ryan Gromfin is today's guest. Ryan's culinary journey began as a teenager after watching the great chefs and personalities on TV. This led him to the Culinary Arts program at Johnson & Wales. After graduating with honors, Ryan worked in countless restaurants, at 5 Star Hotels, and operated 4 restaurants. Other owners took note of his success and began seeking his advice. As The Restaurant Boss, Ryan is the most followed restaurant coach in the world and a professional speaker, helping Restaurant Owners and Operators increase profits, improve operations, and scale and grow their businesses. Check out episode 256 about the difference between managers and leaders with Ryan Gromfin. Check out episode 313 about budgeting and tracking with Ryan Gromfin. Check out episode 687 with Steve Reggiani and Joe Scalo, founders of the 8it app as mentioned in today's episode! Check out 99designs as mentioned in today's episode! Show notes… Calls to ACTION!!! Get the Ghost Kitchen Bootcamp Course! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Show me your calendar and I'll predict your success." In today's workshop with Ryan Gromfin we will discuss: The 7 Ghosts: Ghost brick Multi-ghost brick Ghost Operator Ghost Outsource Multi-source concept Single Ghost/multi-concept Multi-ghost facility Check out Ryan's Restaurant Unstoppable-exclusive course on ghost kitchen! Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. Contact info: The Restaurant Boss website Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Ryan Gromfin for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

With excitement allow me to introduce to you today's guest Founder and CEO of the McNellie's Restaurant Group Elliot Nelson. Elliot Nelson went to the University of Notre Dame for college. During his junior year, he left South Bend to study abroad in Dublin, Ireland. While there, he fell in love with the atmosphere and unique hospitality that he experienced every time he walked into classic Dublin pubs. Upon returning to Tulsa, Nelson made it his mission to recreate the Irish Pub feel in his hometown. He opened James E. McNellie's Public House in March of 2004 in what had been a lonely and rather desolate corner of downtown Tulsa. 17 years later, McNellie's and the area around it are thriving. Today the McNellies Group consist of 10 brands: McNellie's Downtown; McNellie's South City; El Guapo's Downtown; Howdy Burger; Fassler Hall; Dilly Diner; Yokozuna; The Tavern; Dust Bowl Lanes & Lounge; Elgin Park Check out episode 778 with Rachel Cope as mentioned in today's episode! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "If you're not impressive then by default you are unimpressive." "The complacency of today is the direct enemy of tomorrow." In today's episode with Mike Bausch we will discuss: Start with the end in mind What makes Ireland's hospitality different from ours? Judging success by how long the guest stays in the building Location Passion Networking Social intelligence Opening blunders Opening an Irish bar on St. Patrick's Day Marketing Building a neighborhood around your restaurant/bar Smile and get the order right...that's it! Creating/sustaining culture People in this industry need vacations! Ghost kitchen/events centers Packaging for take-out Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Perseverance What is your biggest weakness? Guiness What's one question you ask or thing you look for during an interview? "Where do you get your news?" What's a current challenge? How are you dealing with it? COVID-19, retaining staff Share one code of conduct or behavior you teach your team. Treat everyone with respect What is one uncommon standard of service you teach your staff? Try to get to yes What's one book we must read to become a better person or restaurant owner? Love in the Time of Cholera by Gabriel García Márquez GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Don't say thank you enough to staff Name one service you've hired. Tater Headz, LLC What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? Basecamp - project management software If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Be kind to eachother Guiness is like drinking a hug I hope my kids have a sense of adventure Contact info: Instagram: @elliotmcnellies www.mcnelliesgroup.com Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Elliot Nelson for joining m

With Excitement allow me to introduce to you today's guest CEO Found of Meez Josh Sharkey. Josh is joining us today because my guest mentors have been recommending Meez on the show, and because Meez has come up a few times in conversation within the network. Meez is a recipe tool for professional chefs and organizations. It's one part recipe tool, one part costing tool, and one part e-learning platform. Meez has agreed to pay Restaurant Unstoppable a 25% commission on all new leads! If you're interested in leveraging this tool in your business, Please: USE OUR LINKS Check out The Flavor Bible by Karen Page as mentioned in today's episode! Check out this video demo for Meez! Special thanks to The Little Beats Geoff Kornberg! Go to www.restaurantunstoppable.come/780

In today's episode, we make an example of Co-founder and President of A Good Egg Dining Group, Keith Paul! Before starting his first restaurant, Keith Paul was a Sales Rep for Ben E. Keiths Food Distributor, where got a crash course about the restaurant business and made invaluable network connection. In 2000, Paul opened his own restaurant Cheever's, which still serves Oklahoma city to this day. Today, A Good Egg Dining Group consists of 9 unique concepts: Cheever's, Iron Star Urban Barbecue; Red PrimeSteak; Republic Gastropub; Tucker's Onion Burgers; Kitchen No 324; The Drake; Barrios; and Mexican Radio. Check out RestaurantOwner.com as mentioned in today's episode! Check out The Speed of Trust: The One Thing That Changes Everything by Stephen M. R. Covey as mentioned in today's episode. Check out the highly recommended Setting The Table by Danny Meyer as mentioned in today's episode! Check out Peak: How Great Companies Get Their Mojo from Maslow by Chip Conley as mentioned in today's episode! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "The meaning of life is to find your gift, the purpose of life is to give it away." In today's episode with Keith Paul we will discuss: Curious about human nature Hiring/firing Leveraging your wholesalers What is courtesy in the hospitality industry? Promotion Collaboration Finding the right city for your concept Creating a good business plan Scaling How to establish trust How to schedule Inventory control Growing too fast? Open-book management Profit sharing? "Writing the end of the story."

Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and get your first 30 days on us. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Brittany and Eric (but mostly Brittany) suggested some really great resources. If you're interested in ANY of these, please use RUNetwork links..... Chowly - "Simplifying technology for restaurants." Restaurant 365 - "Restaurant Management Software." Toast POS - "All-in-one restaurant POS." Revel - "Leading cloud-based iPad POS system." Plate IQ - "Simplify and automate your accounts payable." Postmates - "Food delivery, groceries, alcohol - anything from anywhere." Quickbooks - Accounting "Run your whole business." Contact info: Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Brittany McCrary for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

With Excitement allow me to introduce to you today's guest Founder and CEO of 84 Hospitality, Rachel Cope! Rachel recommends the book The New Food Lover's Companion by Sharon Tyler Herbst and Ron Herbst Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Figure it out." In today's episode with Rachel Cope we will discuss: Walk the way you talk Starting in the industry in a corporation Tell people "good job" often Treat staff with kindness and inclusiveness You NEED to be consistent with your hours of operation Learning to make dough from a school of pizza making Gaining capital Splitting equity Partnerships Scaling Pop-ups as a way to get a concept started

Today's guest, Scott Landers, is the founder of Figure 8 Logistics, a consulting firm that specializes in delivery for the restaurant industry. Prior to figure 8 Logistics Landers was a civil engineer, and found his way onto the team of the New York City-based restaurant Dig Inn, where is focus was on developing their delivery program. He's opened his skills up to the rest of the industry with Figure 8 Check out The E-Myth: Why Most Small Businesses Don't Work and What To Do About It by Michael E.Gerber as mentioned in today's episode! Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network and connect with my past guest and a community of superfans. Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Get your hands dirty and change the world." In today's WORKSHOP with Scott Landers we will discuss: The Three Key Elements of in-house delivery are: Human Humans anticipate needs Humans know daily changes to the menu Hardware The hardest thing to change Decide what experience you want to create for staff and customers Software Give your online customers the same experience as your in-house customers Put your in-house delivery option on EVERY piece of digital real-estate you own Resources mentioned in the episode: Dig Inn | Zuppler | Bentobox | Squarespace | Google Analytics Bbot | Toast POS | Lunchbox | Brandable Box | Chowly | Postmates Linktree | Ayro | Survey Monkey | Bikky Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effective labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. 99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest! Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. Contact info: Figue 8 website Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Scott Landers for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Western Oklahoma native, Jeff Dixon, attended Oklahoma State University. While at Stillwater he obtained his Bachelor's Degree in Hotel & Restaurant Management. He then spent the next 15 years in Edmond where he became a General Manager & Proprietor for the Hal Smith Group. Today, Jeff serves as Co-Founder and CFO of Provision Concepts Jeff Dixon. Check out The Great Game of Business: The Only sensible Way to Run a Company by Jack Stack as mentioned in today's episode! Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "If you don;'t like something about yourself, change it." In today's episode with Jeff Dixon we will discuss: BOH organized chaos Early mentors Taking a 1.5 year break from the industry Best interview tactics and advice Opening vs. running a restaurant Building a team Building an energy drink company Budgeting Raising capital Operational expenses Trust, checks, and balances The Trust and Track method Sales and labor Opening a restaurant during the COVID pandemic Collaboration Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. 99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest! Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Fire under my ass always What is your biggest weakness? Organization What's one question you ask or thing you look for during an interview? Outgoing What's a current challenge? How are you dealing with it? Juggling the growth Share one code of conduct or behavior you teach your team. Embrace change What is one uncommon standard of service you teach your staff? Don't be an order-taker, be a salesman. Care about your guests! What's one book we must read to become a better person or restaurant owner? the Bible GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? When you scale you need to invest personal time in ALL of your stores Give more praise Name one service you've hired. A Closer Look - Customer Experience and Mystery Shopping What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Front App Chowly Toast POS If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Treat others how you want to be treated Go for no You can do it Contact info: Email: [email protected] Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Jeff Dixon for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it

Brian Bogert is a co-founder of Oklahoma City restaurant group The Social Order Dining Collective (Fuzzy's Taco Shop, Texadelphia, Seven47 & The Jones Assembly). Born and raised in Oklahoma City, he graduated from Heritage Hall High School. Brian was and continues to be a formidable tennis player, winning the state championship two years in a row. He graduated from Southern Methodist University in Dallas, TX with degrees in Finance and Marketing. When he's not cheering on the OKC Thunder and Roger Federer, Brian is coaching high school tennis athletes at his high school alma mater. Show notes… Calls to ACTION!!! Join Restaurant Unstoppable Network! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "The balance between contentment and stress is life's biggest riddle." In today's episode with Brian Bogert we will discuss: Work/life balance Similarities between coaching sports and owning restaurants The beginnings of fast casual Communication skills Business partners Franchising Advice for becoming a franchisee Understanding your numbers Finding the right accountant Understand every aspect and role within your business Profit First money management system Managing a young, drunk crowd Consulting Using existing architecture to inform restaurant concepts Social media marketing Early mistakes Soft/hard openings Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. 99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest! Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Make it happen What is your biggest weakness? Saying "No" What's one question you ask or thing you look for during an interview? The intangibles; is he/she a good person What's a current challenge? How are you dealing with it? Pivoting in the pandemic Share one code of conduct or behavior you teach your team. Keep your head on a swivel/be proactive What is one uncommon standard of service you teach your staff? Keep your head on a swivel/be proactive What's one book we must read to become a better person or restaurant owner? You're Not Listening: What You're Missing And Why It Matters by Kate Murphy GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Listening Name one service you've hired. Restaurant Hospitality Associates - accounting Heartland Payment Systems What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Developed an in-house app Asana - Manage Your Team's Work, Projects, and Tasks Online If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Take cafe of eachother Travel Listen Contact info: Instagram: @teambogie Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every

Bruce Irving is the host of Smart Pizza Marketing Podcast and The Local Business Marketing Podcast. He is here with us today to discuss marketing and how it has changed in the past year. Check out previous episodes featuring Bruce Irving, including #204 #236 #264 #317 #392 Show notes… Calls to ACTION!!! Join the RestaurantUnstoppableNetwork.com and get your first 30-days son me! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Everything is figure-out-able." In today's workshop with Bruce Irving we will discuss: Your online communication has been increasing and will continue to increase Privacy concerns Choosing a platform to utilize

Stitch is a hospitality concept created by husband and wife team, Chad Grubbs and Jen Semmler Grubbs, with inspiration from key team members, close friends and mentors. Chad, former owner of Okay Yeah Co. and previously BENT on Creativity, and Jen, owner of Plant Shoppe, are best known for their resourceful approach in creating unique experiences and offerings to the Oklahoma City scene. Born and raised in Oklahoma, the couple strives to make positive, inspiring impacts in the community through various craft ventures. Check out Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear as mentioned in today's episode. Check out Purple Cow: Transform Your Business by Being Remarkable by Seth Godin as mentioned in today's episode. Check out What I Know About Running Coffee Shops by Colin Harmon as mentioned in today's episode. Check out Homebase: Free Employee Scheduling as mentioned in today's episode. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Shit'll buff out." In today's episode with Chad Grubbs: Psychology Christianity/being a former pastor Working in the tech industry A coffee shop with a strong focus on food The restaurant industry is a grind that you need to love Making your indoor seating feel like outdoor seating Losing your dream location The pains of restaurant real estate Better and more polished experiences Confusing service with hospitality Social media - Instagram Restaurateur online/social media engagement Coffee subscriptions Cross-promotion/collaboration Podcasting and podcasting about coffee Constant self-improvment Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you're thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team. Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Take punches well and dust myself off What is your biggest weakness? Clarity on choosing the best path to what you want What's one question you ask or thing you look for during an interview? Where do you want to be in 2 years? What's a current challenge? How are you dealing with it? minimizing goals and achieving smaller victories Share one code of conduct or behavior you teach your team. 1% improvement, improve everyday What is one uncommon standard of service you teach your staff? Caring about people, staff will write thank you notes on to-go containers/knowing frequent customer names What's one book we must read to become a better person or restaurant owner? Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear Purple Cow: Transform Your Business by Being Remarkable by Seth Godin GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Engaging with their staff Name one service you've hired. Cash Wheeler - artist in OKC What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? Toast POS Homebase: Free Employee Scheduling If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure wit

Mike Bausch is an industry leader whose restaurant, Andolini's Pizzeria, is a top ten pizzeria in the US, as named by Trip Advisor, BuzzFeed, CNN and USA Today. Andolini's began in 2005 and has grown to five pizzerias, two gelaterias, two food-hall concepts, a food truck, and a fine dining restaurant by 2020. He's a World Pizza Champion, a Guinness Book world record holder, and a writer for Pizza Today, and the author of Unsliced: How to Stay Whole in the Pizzeria Business. Check out 32 Yokes: From My Mother's Table to Working the Line by Eric Ripert as mentioned in today's episode. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "If you're not impressive then by default you are unimpressive." "The complacency of today is the direct enemy of tomorrow." In today's episode with Mike Bausch we will discuss: Time in the military Start small Partnerships with family Franchising? HR systems and processes Systems, processes, and procedures Management development systems for opening a second location Checklists Using a giant white board for checklists Positive reinforcement COMMUNICATION!!! How tech helps restaurant communication Daily staff meetings Food photography Self-reliance and self-confidence Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you're thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team. Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Approachable and able to be wrong What is your biggest weakness? Finding a balance between being a softie and a hard-ass What's one question you ask or thing you look for during an interview? Instincts to please the customer above anything What's a current challenge? How are you dealing with it? Maximizing morale in a demoralizing atmosphere Share one code of conduct or behavior you teach your team. Passionate, ethical, effective, fun, understand that they want their job What is one uncommon standard of service you teach your staff? Replacing food that customer's aren't happy with What's one book we must read to become a better person or restaurant owner? On The Line by Eric Ripert GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Don't seek to be individual, they seek to fit in Some restaurateurs act like they don't have a boss rather than being the best boss they never had Name one service you've hired. ForeFathersGroup - website design The International Pizza Expo BigTray Restaurant Supply - equipment purchasing What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? iPhone If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? If you're not impressive then by default you are unimpressive Never look down on the next generation Never stop Contact info: www.unslicedbook.com Instagram: @mikeybausch Thanks for listening! Thanks so much for joining today! Have some feedback you

Today's episode is a recording of "Coffe with Eric" that took place last week. I don't normally publish these, but this one was special. This session of Coffee with Eric is a PERFECT example of how I envisioned them going down: Someone in my network (a listener) needed help. They reached out to one of my past guests (Kyle Inserra). Kyle made me aware of the listener's situation, and I invited the two of them to a session of Coffee with Eric to mesh it out. Plus, we popped off the session with a really great conversation around Profit First. Frankly, the conversation around Profit First was another reason why I thought this recording of Coffee with Eric would be great to share. With 2021 freshly upon us, you still have plenty of time to implement Profit First before the end of the month Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) In this episode, we discuss: The benefits of Profits First money management system Setting up your Profit First Checking Accounts What to consider including in your partnership agreement. Understanding that sweat equity holds value. Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you're thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team. Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Kyle Inserra for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

At 19 years old William Myska moved from Texas to New England and enrolled in the Atlantic Culinary Academy at McIntosh College. While in school he worked with Chef Evan Hennessey at The Dunaway Restaurant in Portsmouth, NH, and followed Hennessey to Stages at One Washington in Dover, NH. Next, he worked at Portsmouth's popular Ristorante Massimo before joining Vida Cantina where, under the stewardship of Chef/Owner David Vargas, learned how to run a kitchen. His and Vargas' partnership flourished and together they opened Ore Nell's Barbecue in Kitty, ME, with restaurateur Jay McSharry. Check out episode 748 with Evan Hennessey as mentioned in today's episode. Check out episode 755 with David Vargas as mentioned in today's episode. Check out the book The Great Game of Business: The Only Sensible Way to Run a Company by Jack Stack and Bo Burlingham as mentioned in today's episode! Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "If you show me a good loser, I'll show you a loser." In today's episode with Will Myska we will discuss: Being competitive Play to win Friendly competition The value of a dollar Passion for food Theft Making mistakes when you're young Reality checks Moving from Texas to New Hampshire Punctuality matters Head down, hard work Attention to detail Maintaining standards Catering Popups Treat it like you own it Different management styles for different people When you have to manage people older than you are Food cost/the numbers/keep it lean Maintain the right ENERGY in the kitchen Avoid passive aggressive behavior in the kitchen Loyalty/who has your back? Intricacies of Bar-b-que (especially in New England) Getting you name out when you're a new restaurant Instagram Email blasting Collaboration Holiday packages or food No excuses Today's sponsor: Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you're thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Let loose and have fun What is your biggest weakness? Unable to let go and step away What's one question you ask or thing you look for during an interview? What are you goals in life? What's a current challenge? How are you dealing with it? COVID-19, best ways to promote and pivot Share one code of conduct or behavior you teach your team. Punctuality, good attitude What is one uncommon standard of service you teach your staff? Three hellos, three goodbyes What's one book we must read to become a better person or restaurant owner? Can't Hurt Me: Master Your Mind and Defy the Odds by David Goggins GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Social media Name one service you've hired. Maine Meat Butcher Shop in Kittery ME What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? Toast POS Seacoast Eats Facebook group If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leav

Kyle Inserra is a graduate of The French Culinary Institute where he graduated with honors. After working at notable restaurants such as Marco & Pepe and Anthony David's he moved to St. John, USVI, where he became the executive chef for a privately-owned restaurant group. On his return to the northeast, he opened the restaurants Polpettina and, where he was eventually forced out by his partners. Today he's the Co-Founder of La La Taqueria and is a Commercial Real Estate Advisor with a focus on brand growth and execution of real estate strategies for emerging restaurants. In addition, he's the host of the National Restaurant Owners Podcast, where he shares his experience and interviews fellow industry professionals to provide you with the insight our industry often lacks. Check out the book Blink: The Power of Thinking Without Thinking by Malcolm Gladwell as mentioned in today's episode. Check out The E-Myth: Why Most Small Businesses Don't Work and What To Do About It by Michael E. Gerber as mentioned in today's episode. Check out episode 765: Media First/Restaurant Second with Shawn Walchef as mentioned in today's episode! Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Move fast and break shit." In today's episode with Kyle Inserra we will discuss: Just start Podcasting Escaping NYC during 9/11 Starting late in the industry Ego-driven chefs Fixing labor expenses in a new kitchen Intricacies of inventory management The prep system Organization Catering Leases and importance of actually READING them Creating a new kind of pizza restaurant in NYC Scaling and earning equity Equity Ghost kitchens Today's sponsor: Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Consistency What is your biggest weakness? Organization What's one question you ask or thing you look for during an interview? Why do I need this person? What's a current challenge? How are you dealing with it? Spreading myself too thin Share one code of conduct or behavior you teach your team. Respect What is one uncommon standard of service you teach your staff? Know your guest and be involved What's one book we must read to become a better person or restaurant owner? Relentless: From Good To Great To Unstoppable by Tim S. Grover Setting the Table by Danny Meyer GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Know your numbers Name one service you've hired. Book keeper - Rob Marzan What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Toast POS If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Don't make the same mistakes that I made That I really gave my all to the industry That I actually can cook Contact info: Instagram @kyleinserra Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you

Today's guest, Greg Alpatov, is the Direct of Sales for Plate IQ, an accounts payable automation platform specific to the Restaurant industry. Over the last 150 episodes, Plate IQ has been recommended, organically, 4 times. That's why we've invited Plate IQ here; to learn more about why my guests are saying such great things. Plus, we uncover some of the histories of Plate IQ and how they've evolved into the organization they currently are. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: Did you play video games? Remember those racing games, where you'd race the ghost of yourself from the previous run. That's what life should be like; a race against yourself the day before. In this episode we discuss: How Greg Alpatov got involved with Plate IQ The origin story of Plate IQ. The Benefits of implementing Plate IQ into your business. The future of Plate IQ. Plate IQ Demo The day before recording this interview Greg and Plate IQ VP of Product Kyle Johnson joined us LIVE in RUNetwork to demo the platform. Here's that recording: Click here to schedule your own demo and get 3-months FREE Plate IQ services. Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Ecolab: Streamline your clean with Ecolab's new EPA-registered 2-in-1 solution, Sink & Surface Cleaner Sanitizer. It will help reduce risk, simplify your procedures and help ensure compliance. This solution cleans and sanitizes hard non-porous surfaces with a single product, eliminates the rinse step and equips your staff to clean more efficiently. Clean simplified, confidence delivered. RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you're thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team. Contact info: [email protected] PlateIQ.com @plate_iq Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Greg Alpatov for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Jamie Giovinazzo is the founder of Eat Clean Bro, a meal delivery service that started from a conversation at the gym, and a vision to help people be more healthy. In 2013, after 7 failed attempts, and only $300, Eat Clean Bro was finally able to get off the ground and hasn't stopped scaling since. As of 2019 Eat Clean Bro has tens of thousands of customers across 11 states. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "A man can fail many times, but he is not a failure until, he give up." In today's episode with Jamie Giovinazzo we will discuss: Being unprepared when you start your business Learning from failure Finding a business partner Mistakes people make they start to make money Partners. Do you need them? The desire to help people Being OK with failure Organization is key Recognize your weaknesses Adderral addiction You have to be honest with yourself to be successful Drugs in our industry Make friends in the industry Growing while maintaining a small business mentality Communication and problem solving are key The future of small businesses in America Helping other entrepreneurs Playing the long game Today's sponsor: RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you're thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Passion What is your biggest weakness? Organization What's one question you ask or thing you look for during an interview? Collaboration What's a current challenge? How are you dealing with it? Competing against brands with much bigger bank accounts Share one code of conduct or behavior you teach your team. Treat people the way you want to be treated What is one uncommon standard of service you teach your staff? Healthy prepared meals with no contract or minimum What's one book we must read to become a better person or restaurant owner? How To Win Friends and Influence People by Dale Carnegie GET THIS BOOK FOR FREE AT AUDIBLE.COM If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Treat people the way you want to be treated, listen to your gut, always do the right thing Contact info: Instagram: @jamiegiovinazzo Email: [email protected] Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't

Get your 30-day Trial to RestaurantUnstoppableNetwork.com Originally growing up in LA, Chef Lee Frank moved to San Francisco to start cooking in 1997 at the famous Lark Creek Inn, where he worked his way to the sous chef position at the age of 25. Not long after, he moved East to NH and would spend the next decade-plus working for well regarded New England restaurants including: Bonta Restaurant, Brazo, MC Perkins Cove, Arrows Restaurant, and Anneke Jans, before using his 20 years of experience to execute his own vision Otis Restaurant at the Inn by the Bandstand in Exeter, NH. Only 4 months into business, he was invited to cook at the beard house, and in the first year of business Otis was recognized by NH as the Best New Restaurant in NH. Check out episode 755 with David Vargas as mentioned in today's episode! Check out episode 748 with Evan Hennessey as mentioned in today's episode! Show notes… Calls to ACTION!!! Get your 30-day Trial to RestaurantUnstoppableNetwork.com Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Be true to yourself. Do you." In today's episode with Lee Frank we will discuss: Don't chase money if that means sacrificing who you are An early desire to be in a kitchen Realizing school isn't for you Taking a step back in order to go forward You have to be willing to grind it out in this industry Never choose a job based on the money Gaining knowledge when you're young is more valuable than money Culinary school? Line cooks and chefs. What's the difference? Failures Who started farm-to-table? Giving credit where credit is due Living above the restaurant where you work at' The importance of FOH Attention to detail Maintain standards Constant gentle pressure Checklists Thank your staff Business-minded People don't invest in things, they invest in PEOPLE An individual makes it good, a team makes it great The numbers Building a great team The creation of Chefs After Dark Events in your restaurant aimed at restaurant people Share passion The power of transparency Communication The stress bell curve Quality of service stays consistent regardless of volume Showing up EVERY DAY is easier when you're being YOU Attracting like-minded people Be willing to put in the work Don't ask anyone to do anything you wouldn't do yourself Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you're thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Hard working What is your biggest weakness? Sarcasm What's one question you ask or thing you look for during an interview? What's your biggest weakness? What's a current challenge? How are you dealing with it? COVID-19 Share one code of conduct or behavior you teach your team. Politeness, say please and thank you What is one uncommon standard of service you teach your staff? Every guest is important, not just the ones that look like they will le

Over the last 12 years Shawn Walchef's restaurant, Cali Comfort BBQ, and media business has generated over twenty five million dollars in sales in San Diego, California without ever adding another single location. His greatest location curse became his greatest gift as it forced him to focus on all things digital just to stay in business. Currently his team has developed a plan to scale with a new bbq media model that is three times more profitable than his first business. Check out Episode 675: The Power of getting Involved in Your Community with Shawn Walchef Check out RestaurantOwner.com as mentioned in today's episode! Check out Restaurant Solutions, Inc. (RSI) as mentioned in today's episode! Check out If This Then That as mentioned in today's episode! Check out Zapier | The easiest way to automate your work. as mentioned in today's episode! Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) In today's workshop with Shawn Walchef we will discuss: Stay curious, get involved, ask for help Every day at your restaurant is an event, treat it like that Digital storytelling through smartphones Establish relationships NOT based on exchanging money Put on events for people as favors Document and share everything If you are overwhelmed with the abundance of apps and platforms... the internet breaks down to video audio images written word When it comes to the step by step of sharing your work online... the 4 P's are Plan Produce Publish Promote Today's sponsor: RestaurantOwner.com is an online community of independent restaurant owners and managers who want training and tools to build a better restaurant and a more profitable, successful business. Resources include hundreds of downloadable templates, training videos and online courses on topics such as recipe costing, prime cost, improving the guest experience and building a positive culture. RestaurantOwner.com also conducts regular live webinars on a variety of timely and relevant topics. Whether you're thinking about opening a restaurant, in the planning stages, or already have multiple locations, RestaurantOwner.com has resources that can help you make better decisions, streamline operations and elevate the thinking and level of engagement of your team. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Contact info: Email: [email protected] Website: calibbq.media Twitter: @ShawnPWalchef Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Shawn Walchef for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Kate McGrath originates from Newfields, NH, and is a graduate from the University of New Hampshire where she majored in Liberal Arts, Political Science, and Communications. In 2003 she joined the Jumpin' Jays Fish Cafe team as a host and eventually became GM. In 2016 she partnered Jay McSharry (the "Jay" from Jumpin Jay's) and Andrew Wilson to open The Rail Penny Tavern. In 2020 The Rail Penny Tavern was recognized by NH magazine as one of the best overall dining experiences in NH. Check out Resy as mentioned in today's episode. Check out Toast POS as mentioned in today's episode. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Take your chance." In today's episode with Kate McGrath we will discuss: Take chances Where do you wan to be in the future and what are you willing to do to get there? Work ethic Kitchen work provides work everywhere in the world Travel Motivated by money when you're young Stepping up professionalism Working at a restaurant is like throwing a party The host position and its importance Hosts are unappreciated and underused during most services Wine as a language Pooling tips? Making regulars Pivoting during COVID-19 "Aha" moments Giving up the responsibilities to move on to more Investments and what's right for you Money management/time management Markting Opening challenges Staffing challenges Shift your messages based on the team members you are working with, not everyone is the same Ditching intolerance with age Training The restaurant industry has its own language and you need to learn it and teach it Challenges of creating regulars Knowing what the guest needs before they know what they need Constant growth and betterment Tracking growth Today's sponsor: 99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest! 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Hard work What is your biggest weakness? "I'm Irish so I hold a grudge." What's one question you ask or thing you look for during an interview? Why are you here? What's a current challenge? How are you dealing with it? Besides COVID-19, staffing Share one code of conduct or behavior you teach your team. Calm on the service but busy underneath What is one uncommon standard of service you teach your staff? Cleanliness of tables and knowing what the guest wants before he/she does What's one book we must read to become a better person or restaurant owner? What Do You Do With A Chance? by Kobi Yamada GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Show appreciation for staff and team members Name one service you've hired. Reliable Equipment, LLC in Dover, NH What's one piece of technology you've adopted within your restaurant walls and how has it influence operations? Instagram If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of

CLICK HERE to schedule your discovery call with David Scott Peters. In this episode David Scott Peters joins Eric Cacciatore on the Restaurant Unstoppable Podcast to discuss how to develop checklists to "enforce your will.". David Scott Peters offers a 24-week premium coaching program for independent restaurant owners who are committed to transformation. The first step is a discovery call where David helps you identify what is holding you back from the breakthrough that leads to the freedom you deserve. Working through this information together, you and he will determine if his program is a good fit for you. If not, you'll leave the call with the steps to follow to breakthrough. Please note, Eric Cacciatore is an affiliate for David's 24-week Restaurant Transformation Intensive and receives a $2,000 commission, which he'll split with anyone who signs up through Restaurant Unstoppable. This split provides $1,000 to each new member who joins through his link as a discount off the price of their membership David is a regular speaker at food industry events all over the country, is a regular guest contributor to restaurant industry publications, and enjoys teaching restaurant owners how to live their passions while also operating a profitable business. Check out his website: davidscottpeters.com David Scott Peters is an industry powerhouse overflowing with information and mentorship. He has joined Restaurant Unstoppable on 4 previous episodes including: Check out episode 141: Helping Put The Power Back In The Hands Of Independents Check out episode 437: Where To Start With Menu Engineering Check out episode 578: How To Build A Budget Check out episode 639: 7 Steps For Creating Great Managers Click here to Join the RUNetwork and Get 30-days access on me-- FREE. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Ideas are cheap; it's the people who put them into action who are priceless." In today's workshop with David Scott Peters we will discuss: Systems Quantifiable goals Trainable results Define standards (Accountability) Standards Start with standards COVID-19 has changed this, standards change Details Cash control Every detail matters Routine Join the network to receive all the tools and resources from each workshop including today's. Today's sponsor: Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. 99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest! Contact info: Restaurant Coaching | David Scott Peters | Lower Food and Labor Costs Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to David Scott Peters for joining me for another awesome ep

Eric Cacciatore is the host of Restaurant Unstoppable Podcast and Jared Parisi is the audio/visual editor. Today we are discussing the future of Restaurant Unstoppable, our vision, our core values, and the Restaurant Unstoppable Network. Check out Getting Personal 1 Check out Getting Personal 2 Check out the past workshops that we hosted in the Restaurant Unstoppable Network including... 761: Optimizing Digital Ordering With Toast, Inc. 760: Nick Sarillo On Tangible Framing For Employee Growth 758: Jordan Boesch On In-Depth With 7Shifts 756: Jill Raff On The 3 E's To Heightened Customer Experience 753: Carrie Luxem On HR Systems and Recruiting 751: Jeremy Julian On 6 Prioritized Systems And Tech To Invest In Your Restaurant 750: Nick Kokonas On Tock And Knowing Your Customer 749: Zaid Ayoub On Converting Commissary Into Direct-To-Consumer Kitchen 747: Ari Weinzweig on Anarchism Is Business 745: Chris Schultz on Knowing When It's Time To Scale Click here to Join the RUNetwork and Get 30-days access on me-- FREE. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) In today's episode with Jared and Eric we will discuss: The future of Restaurant Unstoppable Our core values Our mission statement The Restaurant Unstoppable Network (RUN) Today's sponsor: Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. 99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest! 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Contact info: [email protected] [email protected] RU on IG: @ericcacciatore Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Jared Parisi for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Today's conversation is about Optimizing Digital Ordering with Toast POS. Eric Cacciatore is the moderator and the panel will be made up of three other industry leaders: Doug Brown, Marketing and Branding Consultant and co-Founder of Buckhorn Grill with locations all over California, Josh Bufford, Co-Founder of Toast New American Gastropub in Richmond, VA, and Bruno Salazar and Don Pollo of Rosatoro Restaurant & Pisco Bar in NYC, and Candace Barocci Warner, Managing Partner, General Manager & Business Controller of Convito Café & Market in Wilmette, IL. Check out Toast's On The Line as mentioned in today's episode! Click here to Join the RUNetwork and Get 30-days access on me-- FREE. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) In today's panel discussion we will be covering these 3 major topics: Menu Management - how two pivot your menu to take-out and delivery-friendly Marketing - how to introduce these changes to your customers Customer Education - how to send customers directly to you and avoid 3rd-party delivery fees Today's sponsor: Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. 99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest! 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Contact info: Toast, Inc. Doug Brown --- Buckhorn Grill Josh Bufford --- Toast New American Gastropub Bruno Salazar and Don Pollo --- Rosatoro Restaurant & Pisco Bar Candace Barocci Warner --- Convito Café & Market Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Toast, Inc., Candace Barocci Warner, Doug Brown, Josh Bufford, Bruno Salazar, and Don Pollo for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Click here to Join the RUNetwork and Get 30-days access on me-- FREE. Plus get the bonus assets mentioned in today's episode. The Shed Restaurant in Libby, MT- Executive Chef Opportunity Nick Sarillo is today's guest. He is the founder and CEO of Nick's Pizza and Pub with locations in Crystal Lake and Elgin, IL. He is also the author of A Slice of the Pie: How To Build A Big Little Business. Additionally, Nick is the founder of the Trust and Track Institute. Check out episode 099 and episode 170 with Nick Sarillo! Check out episode 743 with Rudy Miick as mentioned in today's episode. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "I inspire purpose and values in people's work and life." In today's workshop with Nick Sarillo we will discuss: Workshop details, along with tangible resources provided by Nick Sarillo, can be found here when you become a member. That link gets you your first 30 days for free! Today's sponsor: 99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest! Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Contact info: Nick's Trust and Track Institute website Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Nick Sarillo for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Join the RUNetwork and get 30-DAYS FREE on me! Get control over your cash flow with The Profit First Money Management System COURSE. Originating from Ocean County, NJ, today's guest is Rob Giuliani, a graduate of Rutgers University, a veteran, entrepreneur, restaurateur, surfer, and the co-founder & CEO of Playa Bowls, which just opened its 99th location. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Anyone can give up. It's the easiest thing in the world to do. But to hold it together when everyone else would understand if you fell apart? That's true strength." In today's episode with Rob Giuliani we will discuss: Giving up is easy Partnerships Taking the leap Early entrepreneurial leanings Being calculated Entrepreneurs are risk-takers An aversion to borrowing money Franchising Giving up a six figure salary to sell açaí bowls The fear of failing makes you stronger Pop ups Collaborations are key Unrealistic expectations for opening a new space Marketing Lead by example Third-party delivery COVID-19 adaptations Able and willing to communicate with your team Today's sponsor: PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. 99designs is the global creative platform that makes it easy for designers and clients to work together remotely - no matter what your budget. From logos and brand identity, to menu and packaging, 99designs has helped more than tens of thousands restaurant owners build their brands. 99designs will match you with the right professional for your project from their curated community of talented creatives, and stay with you every step of the way so you love the outcome. Head to https://99designs.com/unstoppable to learn more or get $20 off your first design contest! Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Passion What is your biggest weakness? Kindness What's one question you ask or thing you look for during an interview? Passion What's a current challenge? How are you dealing with it? COVID-19 Share one code of conduct or behavior you teach your team. Loyalty What is one uncommon standard of service you teach your staff? Customer service. Go above and beyond. Walk the bag around the corner and give it to the customer, as an example. What's one thing you feel restaurateurs don't know well enough or do often enough? Customer service Name one service you've hired. Book keeping/Accounting What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? TapMango - Customer Loyalty & Online Ordering If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Eat good, healthy food Find good financial guidance Be kind Contact info: Email: [email protected] Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Rob Giuliani for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding v

CLICK HERE TO JOIN THE NETWORK Today's guest, Jordan Boesch, hails from Saskatoon, Saskatchewan, Canada, got his start in hospitality working at his dad's Quiznos, is a Graduate of Algonquin College of Applied Arts, is a programmer by trade, and is the CEO and Founder of 7shifts. In this episode, we dive into the story behind 7shifts, what separates 7Shifts from other Labor management platforms, the data 7Shifts is privilege to, and what the future of 7shifts looks like. Check out Radical Candor: Be A Kick-Ass Boss Without Losing Your Humanity by Kim Scott as mentioned in today's episode! Check out The Speed of Trust: The One Thing That Changes Everything by Stephen M. R. Covey as mentioned in today's episode! Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: Belief in "the act off being radically candid." Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com. Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Jordan Boesch for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!

Join the RUNetwork! First 30 days on me! Check out episode 013 the first time Nancy Batista-Caswell joined the show! Check out Mass Restaurants United focusing on independant restaurants in Massachusetts. Check out Speaking Broadly Podcast as mentioned in today's episode! Check out Super Soul Podcast as mentioned in today's episode! Today's guest, Nancy Batista-Caswell, has been kicking butt and taking names for as long as she's been in the game. She is the Proprietor of Caswell's Restaurant Group which consists of Ceia Kitchen and Bar, BRINE, and Oak + Rowan. Ceia has received numerous 'best' awards for its culinary, wine and overall experience. Some of Ceia's more recent recognitions include an invitation to cook at the beard house and most recently StarChefs.com has named Today's guest Rising Star Restaurateur, the only honoree in the category. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: Fail fast and move on In today's episode with Nancy Batista-Caswell we will discuss: The FOH grind Growing up in kitchens Chefs who excell in both the dining room and the kitchen It's all about relationships Embracing chef creativity Learning construction and how it relates to opening restaurants Seeing restaurants "from scratch" via buildouts and construction What brought her from Boston to Newburyport (north shore Mass.) Culture Volume issues in a new restaurant Community involvement When team members hit a ceiling in your restaurants Self-confidence in the industry Make your intentions known Feeding front-line workers Work/life balance Struggling to relax when not at your restaurant Does your community need another restaurant? Probably not Training costs money (hire slow, fire fast) COVID restrictions as a reality check for our industry Making payroll leaner Opening mistakes to avoid Game-ifying business How do politics affect the restaurant industry Emotional intelligence Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Time spent by myself What is your biggest weakness? Give people too many chances What's one question you ask or thing you look for during an interview? What are you eating and drinking? What's a current challenge? How are you dealing with it? Growing and maintaining loyalty from staff and customers Share one code of conduct or behavior you teach your team. Positive energy What's one book we must read to become a better person or restaurant owner? The New One-Minute Manager by Ken Blanchard and Spencer Johnson Talking to Strangers: What We Should Know About People We Don't Know by Malcolm Gladwell The infinite Game by Simon Sinek GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Reflect on your own day-to-day duties/routine Name one service you've hired. One Oak - HR What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? 7Shifts If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of w

Click HERE for 12 Months FREE Restaurant Unstoppable Network. Click here to access Jills Course: Confident Customers Through Customer Experience (join the network and save $500) Check out The Speed of Trust: The one Thing That Changes Everything by Stephen M. R. Covey as mentioned in today's episode! Check out RestaurantOwner.com as mentioned in today's episode! Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Individually we are one drop but together we are an ocean." In today's workshop with Jill Raff we will discuss: The Three E's: Educate Engage Entrust More info and resources if you join the network here!

Get 12 Months of Restaurant Unstoppable Network here David Vargas, Chef/Owner, Vida Cantina brings his Mexican heritage and appreciation for local seasonal New England products to every plate at Vida Cantina in Portsmouth, NH. A James Beard-nominated chef, David grew up in Southern CA and spent time in Mexico as an exchange student. David works with the Kittery school system training the administration and staff, and teaching the students about healthy cooking and eating. David also is co-creator of Chefs After Dark, a friendly (raucous!) chef rivalry night among friends in the NH/MA/Maine chef community with hosted events raising funds for deserving local charities. David is also a leader in the region supporting NH Community Seafood, creating "Catch of the Day Tacos" with whatever fresh fish the collaborative hauls in. He earned a cult-like following for his home-made heritage corn tortillas, sourced with his own blend of local organic corn grown for him at Tuckaway Farms, resulting in David opening his own tortilla business, Vida Tortilla. These specialty tortillas are available at the popular Dos Amigos restaurants, Vida Cantina, and select New England restaurants. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: Justify your existence. In today's episode with David Vargas we will discuss: Being a wild child and growing up Feeling at home with restaurant industry workers Hospitality is treating people like family Living in Mexico City and learning to cook Culinary school and if you should go, very expensive Mentors Learning California-style cooking When to transition from line cook to head chef/restaurant owner Taking the next step in your career out of survival Learning food cost - reality vs. what you learn in culinary school You must be aware of what's going on in your industry - talk to other chefs and restauranteurs If you're not excited about your food, neither will your guests Sobriety in the industry Spend time away from your restaurant so that you long to be there Opening/operating a food truck Surviving (monetarily) a fire in your food truck Working as a mercenary chef Set your team up for success in their own lives and your business Catering Saying yes to everything Diversifying income Should we pay attention to services like Yelp? The power of getting involved with your community Cooking competitions Diversify your revenue streams Retail in your restaurant - online store and shipping advice Evolving because of COVID-19 - surviving the upcoming winter in NH (no outdoor dining) Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Coming in prepared every day to enjoy the day What is your biggest weakness? Not listening to my wife enough What's one question you ask or thing you look for during an interview? What makes you happy? What's a current challenge? How are you dealing with it? Besides COVID, work ethic of new staff, determining work ethic before hire someone Share one code of conduct or behavior you teach your team. Mental Mise en place What is one uncommon standard of service you teach your staff? To cook good is to look good What's

Join the Network and access the Profit First Course Today we're going to talk about why you need to pay yourself, FIRST! We're also diving into how. Joining us for the conversation are two of the best qualified: Kasey Anton and Mike Michalowicz. Mike Michalowicz is the author of Profit First: Transform Your Business From a Cash-Eating Monster to a Money-Making Machine. He's helped thousands of entrepreneurs gain control of their business. Kasey Anton, founder of Spark Business Consulting, and former restaurateur, and one of the only, if not THE only Certified Profit First Professionals with extensive restaurant owning experience. Success Quote or Mantra Care more than others. Your Sucess is our success. In this episode with Kasey Anton and Mike Michalowicz, we discuss: How Mike developed the Profit First Money Management System. How the profit first system is about making systems for you, and not the other way around. The human behavior behind why profit first works; Parkinson's Law, Primacy Effect. Howthe key to implementing profit first is to start slowly. How to implement Profit first into your business. The unique aspects of the restaurant industry that need to be considered when implementing profit first.

Nick Bishop Jr grew up in a restaurant family and today is the Co-Founder and Co-Owner of Hattie B's. Hattie B's Hot Chicken is a family business, founded and operated by father-and-son team Nick Bishop, Sr. and Nick Biship, Jr., and is headquartered in Nashville, TN, where there are three locations. The fast-casual eatery expanded first to Birmingham, AL, in 2016, followed by openings in Memphis, TN, and Atlanta, GA, in 2018. In the late summer of 2018, they opened their most recent location at Block 16 Urban Food Hall at the Cosmopolitan of Las Vegas. Check out A Lapsed Anarchist's Approach to Building a Great Business by Ari Weinzweig as mentioned in today's episode. Check out Start With Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek as mentioned in today's episode. Check out Leaders Eat Last: Why Some Teams Pull Together and Others Don't by Simon Sinek as mentioned in today's episode. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Smile and hustle." In today's episode with Nick Bishop Jr. we will discuss: Creating core values Family businesses Seeing and acknowledging opportunity Retaining employees The history of hot chicken in Nashville Creating a brand around one item FOH Make your staff's lives better and they will make your customers' lives better Tip-sharing Inward growth Existing to make people's lives better How to know when you're ready to scale Modern society NEEDS restaurants for human-to-human contact in a digital age The weird bright side of COVID-19 in the industry Today's sponsor: PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com. 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? I care to point where I take it home with me What is your biggest weakness? I care to point where I take it home with me, try to keep it separate What's one question you ask or thing you look for during an interview? What gets you going outside of work and restaurants? Share one code of conduct or behavior you teach your team. Smile and hustle What is one uncommon standard of service you teach your staff? Recognize customers and knowledge it, take care of locals and regulars What's one book we must read to become a better person or restaurant owner? The Infinite Game by Simon Sinek GET THIS BOOK FOR FREE AT AUDIBLE.COM What's one thing you feel restaurateurs don't know well enough or do often enough? Take themselves too seriously Name one service you've hired. Mesa - furniture What's one piece of technology you've adopted within your restaurant walls and how has it influenced operations? Toast POS Olo - Online Ordering for Restaurants If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? Surround yourself with good people Don't continue to do things toast don't fulfill you Be open, be an open book Contact info: Hattie B's website Instagram: @hattiebs Facebook: @HattieBsMidtownNashville Twitter er: @HattieBs Thanks for listening! Thanks so much for joining today! Have some feedback you'd like t

Click this link for 12-months FREE Restaurant Unstoppable Network R.U.N. You can find Carrie Luxem at her website www.carrieluxem.com or read her book Restaurant Operator's HR Playbook here. We are here today to learn about recruiting and onboarding best practices, hiring for cultural fit. Check out my conversation on episode 321 with Carrie Luxem! Join the Restaurant Unstoppable Network to get access to hundreds of experts like Carrie and take part in these workshops. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Leadership is about making an emotional connection with people." In today's workshop with Carrie Luxem we will discuss: Recruiting - How to find talent Cultural fit - hire people who match your culture Onboarding/orientation process Join the Restaurant Unstoppable Network for a FULL list of resources mentioned and breakdown of the advice given in today's workshop! Today's sponsor: 7shifts is a modern labor management platform, designed by restaurateurs, for restaurateurs. Effectively labor management is more important than ever to ensure profitability and restaurant success. Trusted by over 400,000 restaurant professionals, 7shifts gives you the tools you need to streamline labor operations, communicate with your team, and retain your talent. Best of all 7shifts integrates with the POS and Payroll systems you already use and trust (like Toast!) turning labor into a competitive advantage for your business. Restaurant Unstoppable members get 3 months, absolutely free. Toast - A POS built for restaurants by restaurant people Adapt fast with Toast's cloud-based restaurant POS system that updates to evolve your POS along with changing industry trends and guest expectations. Toast is built exclusively for restaurants of all shapes and sizes, with over 2/3 of our employees having restaurant experience to serve you better. Online Ordering - Let guests easily order directly from your restaurant for pickup or contactless delivery to keep revenue flowing during these uncertain times. Toast Delivery Services Dispatch local drivers through an on-demand network to keep your community fed and revenue coming in. PlateIQ- the leading AP automation platform in the hospitality industry. Since 2014, Plate IQ has been saving time and money for companies like Cava, Tender Greens, and more. Just upload your invoices into Plate IQ and our proprietary technology will code each line item to your chart of accounts — automatically. For Bill Pay, virtual cards, and end-to-end invoice automation, head to plateiq.com. Contact info: www.carrieluxem.com Thanks for listening! Thanks so much for joining today! Have some feedback you'd like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the top of the post. Also, please leave an honest review for the Restaurant Unstoppable Podcast on iTunes! Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don't forget to subscribe to the show on iTunes to get automatic updates. Huge thanks to Carrie Luxem for joining me for another awesome episode. Until next time! Restaurant Unstoppable is a free podcast. One of the ways I'm able to make it free is by earning a commission when sharing certain products with you. I've made it a core value to only share tools, resources, and services my guest mentors have recommend, first. If you're finding value in my podcast, please use my links!