Loving Your Clients with Fred Reichheld, Bain Fellow and Creator of Net Promoter
Rattle & Pedal: B2B Marketing Podcast
March 18, 202331m 46s
Audio is streamed directly from the publisher (media.blubrry.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
<p>Fred Reichheld, creator of Net Promoter and author of Winning on Purpose, shares how professional services firms can become truly client-centric and realize the promise of NPS.</p>
<p>The post <a href="https://rattleandpedal.com/loving-your-clients-fred-reichheld-creator-of-net-promoter/">Loving Your Clients with Fred Reichheld, Bain Fellow and Creator of Net Promoter</a> appeared first on <a href="https://rattleandpedal.com">Rattle and Pedal</a>.</p>